Success Academy Charter Schools

NYC Cake Academy Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the Academy Department. Supports Director of Operations and head of department and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Typically reports to a head of department and/or Director of Operations. Responsibilities: Creating and printing flyers weekly Answer, direct phone calls Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a data system and website Add new classes to the calendar Add new classes and events online Email customers about upcoming classes Send class reminders with equipment needed and directions Add Events to the calendar Check that everything is set for events Take attendance for classes and check against registered list Maintain missed classes and makeup class lists Submit and reconcile expense reports Provide general support to visitors Provide information by answering questions and requests Generate reports Handle multiple projects Prepare and monitor invoices Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Write letters and emails on behalf of other office staff Cover the reception desk when required Maintain computer and manual filing systems Handle sensitive information in a confidential manner Take accurate minutes of meetings Coordinate office procedures Reply to email, telephone or face to face enquiries Develop and update administrative systems to make them more efficient Resolve administrative problems Receive, sort and distribute the mail Answer telephone calls and pass them on Manage staff appointments Oversee and supervise the work of junior staff Maintain up-to-date employee holiday records Coordinate repairs to office equipment Greet and assist visitors to the office Photocopy and print out documents on behalf of other colleagues Requirements: Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills Proficient in MS Office At least 5 years of experience in the field or in a related area High school diploma or equivalent; college degree preferred Graphic design and social media experience preferred Take attendance of all classes and events Collect waivers for kids classes Send email reminders for upcoming classes Send out surveys when class is complete Create Blog Posts Post on Google Administrative Assistant top skills & proficiencies: Reporting Skills Administrative Writing Skills Microsoft Office Skills Analysis Professionalism Problem Solving Supply Management Inventory Control Verbal Communication Office Administration Procedures Typing Skills Attention to Detail Accuracy Multitask Telephone Skills Teamwork Discretion and Judgment Patience Job Type: Part-time Pay: $18.00 - $22.00 per hour Work Location: In person

About the Role Teampoint is looking for a reliable part-time Business Operations Assistant to provide basic administrative support and follow assigned business instructions. No software development experience is required. Responsibilities • Follow instructions provided by the assigned manager., • Complete assigned administrative and business tasks., • Attend occasional online meetings when requested., • Communicate with the team regarding assigned tasks., • Complete required company onboarding procedures., • Provide updates on assigned work. Requirements • Reliable and responsible., • Good communication skills., • Able to follow instructions accurately., • Comfortable working remotely., • No technical or programming experience required. How to Apply Send your application with a brief description of your background and availability. Selected applicants will be contacted for an interview.

About the Role Teampoint is looking for a reliable part-time Business Operations Assistant to provide basic administrative support and follow assigned business instructions. No software development experience is required. Responsibilities • Follow instructions provided by the assigned manager., • Complete assigned administrative and business tasks., • Attend occasional online meetings when requested., • Communicate with the team regarding assigned tasks., • Complete required company onboarding procedures., • Provide updates on assigned work. Requirements • Reliable and responsible., • Good communication skills., • Able to follow instructions accurately., • Comfortable working remotely., • No technical or programming experience required. How to Apply Send your application with a brief description of your background and availability. Selected applicants will be contacted for an interview.

Key Responsibilities • Coordinate day-to-day supply chain and logistics operations, ensuring timely and efficient movement of goods., • Manage and coordinate customs clearance processes, including required documentation and communication with customs brokers and logistics partners., • Oversee and coordinate operations with third-party logistics (3PL) warehouses, including inventory management, receiving, storage, and shipping., • Monitor and coordinate daily order fulfillment, ensuring orders are processed accurately and shipped on schedule., • Conduct and coordinate inventory audits to maintain accurate inventory records and identify discrepancies., • Maintain and organize operational records, shipping documents, invoices, and inventory-related documentation., • Communicate with suppliers, carriers, warehouse partners, customs brokers, and internal teams to resolve operational issues., • Track shipments and inventory movements and provide updates on order and logistics status., • Assist with general administrative and operational tasks as needed to ensure smooth business operations., • Identify opportunities to improve operational efficiency, accuracy, and cost-effectiveness. Qualifications • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field., • 3+ years of experience in logistics, supply chain, operations, or consumer goods preferred., • Experience working with 3PL warehouses, order fulfillment, inventory management, and customs clearance preferred., • Strong organizational and time-management skills with excellent attention to detail., • Strong communication and problem-solving skills., • Ability to manage multiple priorities and work effectively in a fast-paced environment., • Proficiency in Microsoft Office, particularly Excel, and familiarity with inventory or logistics management systems is a plus., • Fluent in both Korean and English, with strong written and verbal communication skills.

About the Role We’re looking for a highly organized, proactive, and resourceful Executive Assistant / Office Manager / Event Coordinator to support our leadership team and keep our NYC office running smoothly. This is a hands-on, in-person role for someone who thrives in a fast-moving environment and enjoys wearing multiple hats. You’ll manage executive scheduling and logistics, oversee the day-to-day office experience, and help plan and execute company events, team gatherings, and external activations. The ideal candidate is exceptionally organized, anticipates needs before they arise, communicates clearly, and is comfortable taking ownership of everything from a complicated calendar to a last-minute event request. Responsibilities Executive Support • Manage calendars, meetings, scheduling, and day-to-day priorities for executives., • Coordinate domestic and international travel, including flights, hotels, transportation, itineraries, and reservations., • Organize meetings and ensure executives have the information and materials they need in advance., • Handle expense reports, receipts, reimbursements, and other administrative tasks., • Assist with email, correspondence, document preparation, and follow-ups as needed., • Track deadlines, commitments, and action items., • Coordinate with internal teams, external partners, vendors, and guests., • Handle sensitive and confidential information with discretion., • Anticipate executive needs and proactively resolve scheduling or logistical issues., • Personal/miscellaneous task assistance to the founders. Office Management • Own the day-to-day operations of the NYC office., • Maintain a welcoming, organized, and well-stocked workspace., • Manage office supplies, snacks, equipment, deliveries, mail, and vendor relationships., • Coordinate repairs, maintenance, cleaning, building access, and other facilities needs., • Serve as the primary point of contact for building management and office vendors., • Help onboard new employees, including workspace setup, equipment coordination, and office orientation., • Coordinate team lunches, celebrations, meetings, and other employee experiences., • Identify and implement ways to improve office operations and team experience. Events & Experiences • Plan and execute company events, launch events, dinners, team outings, retreats, conferences, and community activations., • Research and source venues, restaurants, caterers, entertainment, transportation, and other vendors., • Manage event budgets, quotes, contracts, timelines, guest lists, RSVPs, and logistics., • Coordinate with marketing, leadership, partners, and external vendors on event execution., • Manage on-site setup, check-in, vendor coordination, troubleshooting, and breakdown., • Help develop creative event concepts and memorable guest experiences., • Coordinate travel and logistics for off-sites and company retreats., • Be available for occasional evening or weekend events when required. Qualifications • 1–3 years of working experience, and experience in executive assistance, office management, events, hospitality, operations, or a similar role preferred., • Exceptional organizational and time-management skills., • Strong attention to detail and ability to manage multiple priorities simultaneously., • Comfortable operating independently with limited oversight., • Excellent written and verbal communication skills., • Strong judgment and discretion when handling confidential information., • Ability to remain calm, flexible, and solutions-oriented when plans change., • Comfortable working directly with executives and senior external partners., • Experience managing vendors, travel, events, or office operations strongly preferred., • Proficiency with Google Workspace, Slack, calendar management, spreadsheets, and other common workplace tools., • Familiarity with New York City venues, restaurants, vendors, and logistics is a plus., • Hospitality mindset and willingness to jump in wherever needed. What Success Looks Like • Executive calendars, travel, and logistics operate smoothly with minimal intervention., • Office needs are identified and addressed before they become problems., • Employees and visitors consistently have a polished, welcoming office experience., • Events are well-organized, on-budget, and executed seamlessly., • Leadership can confidently hand off logistical and operational projects knowing they will be completed., • You become the person the team relies on to make things happen. Who You Are You’re someone who notices when the conference room is missing something, remembers that an executive has a flight immediately after a meeting, catches a scheduling conflict before anyone else does, and can turn a loose idea for an event into a fully executed experience. You’re comfortable doing both high-level coordination and unglamorous operational work. No task is too small when it needs to get done, and you take pride in making complicated things feel effortless for everyone else. Fresh graduates are welcomed to apply! This role is based in New York City and requires in-person attendance five days per week.