Cashier / Sales Assistant
3 hours ago
$18.5–$23 hourly
Full-time
Manhattan, New York
We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care. What You’ll Do: • Handle guest interactions via phone, online platforms, and in person with a high level of professionalism, • Oversee and coordinate takeout and delivery orders from start to finish, • Communicate clearly with the kitchen regarding timing, modifications, and priorities, • Ensure accuracy when processing orders through the POS and delivery platforms, • Support and guide team members during busy service periods, • Maintain an organized, clean, and well-stocked takeout area, • Proactively resolve guest concerns and elevate the overall customer experience, • Who This Role Is For:, • Candidates with prior customer service or restaurant experience, • Fluent in English, with strong communication skills, • Available to work evenings, nights, and weekends, • Calm, organized, and confident under pressure, • Genuinely cares about guests and takes pride in service, • Motivated to grow into supervisory or management roles, • Why It’s a Great Opportunity:, • A hands-on leadership role in daily operations, • Direct impact on guest satisfaction and team performance, • Clear path for growth into lead, supervisor, or management positions, • Supportive, fast-paced work environment, • If you’re experienced, customer-driven, and looking for a role where your work truly matters and can grow over time, we’d love to hear from you.
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