Customer Service Representative - Effective Coverage Inc - New York

Jobs like Customer Service Representative

• Fifth Ave Agency

  

  Customer-Facing Marketing Representative

  1 day ago

  $3200–$6000 monthly

  Full-time

  Manhattan, New York

  We are seeking enthusiastic, people-oriented individuals to join our growing team as Customer-Facing Marketing Representatives. This opportunity is ideal for individuals who enjoy working with people, thrive in a fast-paced environment, and want to develop valuable professional and leadership skills. What You’ll Do: Represent well-known brands through direct, face-to-face customer interactions. Build relationships with new and existing customers. Educate customers on products, services, and promotions. Support customer acquisition and brand awareness initiatives. Work collaboratively with a motivated, goal-oriented team. Participate in ongoing training, coaching, and professional development. What We’re Looking For: Strong communication and interpersonal skills. Positive attitude and willingness to learn. Self-motivated individuals with a strong work ethic. Ability to work both independently and in a team environment. Competitive mindset and desire for personal growth. Experience in retail, hospitality, customer service, sports, or sales is a plus, but not required. What We Offer: Hands-on training and mentorship. Opportunities for advancement into leadership and management. Supportive, energetic, and team-oriented work environment. Performance-based growth opportunities. Recognition for individual and team achievements. Opportunities to develop skills in sales, marketing, communication, and business management. Why Join Us? We believe great leaders are developed through experience, mentorship, and opportunity. Our goal is to provide individuals with the tools, training, and support to build confidence, strengthen their professional skills, and grow within our organization. Whether you’re a recent graduate, exploring a new career path, or looking for an opportunity where your effort and performance matter, we’d love to meet you.

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• SPECTRUM

  

  Business Account Executive (Bilingual Mandarin)

  4 days ago

  NEW YORK

  This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious how your sales expertise can drive growth for businesses in your community? Spectrum Business is seeking an Account Executive to connect small and medium-sized businesses with essential communications solutions, including Internet, video and voice. You'll leverage your skills to expand our customer base within a dedicated territory, delivering impactful services that help local organizations thrive. How You’ll Make an Impact • Generate and cultivate sales leads using diverse prospecting tactics, guiding each lead from initial contact to closing the sale, • Drive new customer acquisition by promoting and selling bundled services such as Internet, video and voice within your assigned territory, • Implement and execute a Territory Plan under the guidance of the Sales Manager to strategically expand Spectrum Business’ customer base, • Utilize order management software to process sales orders efficiently, collaborating with Account Coordinators to resolve administrative needs, • Maintain accurate records of sales and prospecting activities, using Salesforce.com and other tools to maximize territory potential, • Demonstrate deep product knowledge and strong selling skills, continually learning and practicing new techniques to enhance performance, • Attend sales meetings and consistently meet or exceed performance standards as defined by Spectrum Business’ Sales Model Working Conditions • Work in both office and outdoor environments with potential exposure to varying weather conditions, • Experience moderate noise levels during daily activities What You’ll Bring to Spectrum Required Qualifications Education • Bachelor’s degree in business, marketing or related field, or equivalent experience Skills • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals, • Ability to read, write, speak, and understand multiple languages (English and Mandarin) Preferred Qualifications Experience • 3+ years of outside sales experience in a high transaction, short closing cycle model, • Business to business sales experience, • Proven sales history of meeting or exceeding targets Physical Requirements • Vision ability: close vision, peripheral vision, and ability to adjust focus #LI-DP4 SAE300 2026-83457 SAE300 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $54,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

• SPECTRUM

  

  Business Account Executive

  4 days ago

  NEW YORK

  This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious how your sales expertise can drive growth for businesses in your community? Spectrum Business is seeking an Account Executive to connect small and medium-sized businesses with essential communications solutions, including Internet, video and voice. You'll leverage your skills to expand our customer base within a dedicated territory, delivering impactful services that help local organizations thrive. How You’ll Make an Impact • Generate and cultivate sales leads using diverse prospecting tactics, guiding each lead from initial contact to closing the sale, • Drive new customer acquisition by promoting and selling bundled services such as Internet, video and voice within your assigned territory, • Implement and execute a Territory Plan under the guidance of the Sales Manager to strategically expand Spectrum Business’ customer base, • Utilize order management software to process sales orders efficiently, collaborating with Account Coordinators to resolve administrative needs, • Maintain accurate records of sales and prospecting activities, using Salesforce.com and other tools to maximize territory potential, • Demonstrate deep product knowledge and strong selling skills, continually learning and practicing new techniques to enhance performance, • Attend sales meetings and consistently meet or exceed performance standards as defined by Spectrum Business’ Sales Model Working Conditions • Work in both office and outdoor environments with potential exposure to varying weather conditions, • Experience moderate noise levels during daily activities What You’ll Bring to Spectrum Required Qualifications Education • Bachelor’s degree in business, marketing or related field, or equivalent experience Skills • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals Preferred Qualifications Experience • 3+ years of outside sales experience in a high transaction, short closing cycle model, • Business to business sales experience, • Proven sales history of meeting or exceeding targets Physical Requirements • Vision ability: close vision, peripheral vision, and ability to adjust focus #LI-DP4 SAE300 2026-83474 SAE300 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $54,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

• Lemartec Corporation

  

  Test & Commissioning Manager

  16 days ago

  New York

  Overview: The Testing and Commissioning Specialist will support Lemartec data center projects from initial design through project closeout. This role is responsible for executing and coordinating all startup, commissioning, testing, and training activities to ensure systems operate according to design intent and client expectations. The Specialist collaborates with the team to ensure the successful and safe commissioning of all critical systems. Location & Travel Details You’ll get the opportunity to travel across the US, helping our team build infrastructure projects. This is a traveling position, requiring travel up to 100% of the time. You may support projects located in various states throughout the US. Potential project locations may include, but are not limited to, PA, KS, NC, SC, VA, GA, TX, FL, IA, WY, and additional locations are added frequently as our organization continues to grow. COMPANY OVERVIEW Founded in 1979, Lemartec is a national general contractor and construction management firm and is part of the General Building group within MasTec’s Clean Energy and Infrastructure segment. As MasTec’s vertical construction arm, Lemartec delivers complex projects across industrial, aviation, power, and large commercial markets. Led at the segment level by Manny García-Tuñón, the General Building Operating Group represents MasTec’s vertical construction capabilities and serves as the platform for future growth in this space. As a MasTec company, Lemartec maintains international capabilities and strategic partnerships throughout the Americas and the Caribbean, enabling the execution of some of the most complex projects in the industries we serve. Through MasTec’s network of more than 22,000 professionals and subject matter experts in Engineering, Procurement, and Construction across over 400 locations throughout North America and the Caribbean, Lemartec is uniquely positioned to serve a diversified customer base. With experience across all 16 disciplines of construction, Lemartec combines deep technical expertise with the strength, scale, and financial backing of MasTec to successfully deliver projects of any size and complexity. The General Building operating group is part of the MasTec Clean Energy & Infrastructure (CE&I) business segment. The CE&I segment generates over $4.5 billion in annual revenue, providing construction services across our renewables, industrial, infrastructure, and general building operating groups. Sustainability and safety are foundational to our culture and influence everything we do. MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #17 Top 50 Domestic Heavy Contractors, #20 Transportation Contractor). Responsibilities: • Support and execute the startup and commissioning plan from construction turnover through final handoff to operations., • Follow and apply MPC's lock-out/tag-out procedures during the transition from construction to commissioning until turnover to the client., • Ensure startup and commissioning deliverables are met in accordance with site-specific procedures, project schedules, contract requirements, and safety protocols., • Review engineering drawings and specifications to confirm adequate provisions for flushing, cleaning, testing, and other pre-commissioning activities., • Coordinate with Engineering, Quality Assurance, and Operations to confirm that equipment and services provided through subcontracts meet project specifications during and after commissioning., • Facilitate and support OEM and vendor training sessions for client personnel, including plant operations and maintenance teams., • Collaborate with subcontractors and vendor representatives during start-up, commissioning, and performance testing activities., • Organize and lead daily start-up Plan of the Day (POD) meetings; prepare and distribute meeting minutes., • Support the system turnover process by scheduling and participating in system walkdowns and initial system operations., • Maintain daily logs of operational, maintenance, and safety activities including test results, instrument readings, and details of equipment issues and resolution., • Coordinate commissioning-related subcontractor support and field labor in collaboration with site construction management. Qualifications: Work Experience and Education: • Bachelor’s degree from an accredited college, • 5+ years of experience in testing and commissioning projects., • Experience in commissioning mechanical, electrical, and controls systems in mission-critical environments such as data centers., • Understanding of utility systems (water, fuel, steam), electrical distribution systems, PLCs, DCS platforms, and rotating equipment (e.g., boilers, turbines)., • Working knowledge of safety regulations, testing protocols, project schedules, and commissioning milestones., • Ability to interpret engineering drawings, technical specifications, and system control narratives. Knowledge/Skills/Abilities: • Familiarity with local specifications and supplements to each and with reading blueprints and, • Proficiency in planning, scheduling, and production, in P6, Microsoft Project or equivalent software and in Microsoft, • Office suite of software-Excel/Word/Outlook also needed along with estimating software knowledge., • Excellent organizational, presentation and interpersonal skills., • High degree of professionalism and strong work ethic, • Multi-tasks and stay focused on the big picture while addressing daily issues In addition to the above listed minimum requirements, candidates who poses the following skills, experience, and capabilities may receive greater consideration during the evaluation process: • Ability to travel within the U.S What's in it for you: Financial Wellbeing • Compensation $110k-$150k+ / year, commensurate with experience, • Competitive pay with ongoing performance review and merit increase, • 401(k) with company match & Employee Stock Purchase Plan (ESPP), • Flexible spending account (Healthcare & Dependent care) Health & Wellness • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children, • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance Family & Lifestyle • Paid Time Off, Paid Holidays, Bereavement Leave, • Military Leave, including Differential Pay and Benefits Continuation, • Employee Assistance Program Planning for the Unexpected • Short and long-term disability, life insurance, and accidental death & dismemberment, • Voluntary life insurance, accident, critical illness, hospital indemnity coverage, • Emergency Travel Assistance Program, • Group legal plan Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions. Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at _. MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. #LI-SL1 #LI-ONSITE Appcast (For Export): #appyellow

• MJHS

  

  On-Call Triage RN Supervisor

  1 day ago

  New York

  Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care. The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care. • Graduate from an accredited School of Nursing, BSN or BS degree preferred, • Three years of Hospice nursing experience, • Supervisory or leadership experience preferred, • 2-5 years Hospice experience/On Call required, • New York State RN licensure, • NYS valid license preferred, • Current CHPN certification preferred

• Verizon

  

  Business Account Executive – SMB Outside Sales

  4 days ago

  New York

  SaaS sales experience, CRM, SalesForce or other client management tools, social media, etc. Willingness to work in a mobile working model with travel within your assigned geographic sales territory. Technology sales and educational experience i.

• CAMBA

  

  Facility Coordinator, Broadway House Women's Shelter

  22 days ago

  New York

  Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates six homeless shelters for single adults, and a drop-in center funded by New York City Department of Homeless Services. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free environment. Single men and women experiencing homelessness may also present with chronic mental health and substance using behaviors. At CAMBA’s shelters, we provide access to comprehensive case management and housing placement to rapidly place individuals into housing. Medical, behavioral health, job placement and therapeutic recreation services are available to help stabilize clients and facilitate successful transition into permanent and/or supportive housing. Position: Facility Coordinator Reports To: Director of Security and Operations Location: Broadway House Women’s Shelter (1245 Broadway, Brooklyn, NY 11221) What The Facility Coordinator Does: • Maintain professional relationships with clients and client confidentiality., • Develop, implement and manage a preventive maintenance plan that ensures all facility standards are met., • Ensure staff attends all necessary universal precaution trainings., • Train direct reporting staff on facility operations and proper use of all equipment in accordance with DHS requirements., • Report any and all inoperable tools/equipment to Assistant Program Manager (Sec./Oper.)., • Provide and/or oversee the provision of minor repairs and improvements to facility not otherwise provided by facility landlord or DHS staff, i.e. installation of locks, painting plastering, and small plumbing repairs., • Provide and/or oversee the provision of maintenance to the facility through daily cleaning of dormitory, bathrooms, hallways, staff offices, etc., • Ensure proper maintenance inventory and storage of all maintenance equipment, supplies and tools., • Report need for maintenance or repairs of HVAC, elevator, fire safety and security system., • Ensure contractual services (i.e. extermination, fire extinguishers, plumbers) are provided as required., • Ensure vehicle is properly maintained according to CAMBA’s vehicle transportation policy and through completion of van maintenance checklist., • Ensure that direct reporting staff is in compliance with city and state rules and regulations (i.e. DHS, OTDA, FDNY, Callihan, Dept. of State, etc.)., • Communicate effectively with clients, direct reporting staff, peers, and supervisors., • Motivate, coach and counsel direct reporting staff to excel., • Encourage teamwork among direct reporting staff as well as among peers., • Assess client and direct reporting staff problems and make decisions in accordance with program policies, procedures, and protocols., • Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation of one-on-one supervision of staff., • Administer constructive discipline to direct reporting staff, as needed., • Participate in administrative and all-staff meetings as needed., • Coordinate and lead regularly scheduled maintenance staff meetings., • Provide all required information for weekly/monthly/quarterly/annual reports., • Complete incident reports, weekly, and monthly reports., • Prepare performance appraisals for direct reporting staff., • May review and sign time sheets. Minimum Education/Experience Required: • HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years’ experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Compensation: $47,000 - $52,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics. Powered by JazzHR gTiFzOgXhr

• WHSmith North America

  

  Multi Unit Manager

  1 day ago

  New York

  The Multi-Unit Manager leads sales performance, operational excellence, people development, and customer experience across multiple stores within an assigned airport or resort property. Responsible for leading Operations Delivery Managers and store teams, this role drives execution of company priorities, strengthens leadership capability, and delivers measurable business results through strong operational discipline, commercial leadership, and consistent execution in a fast-paced retail environment. \n \n Key Impact \n\n • Customers: Consistent service, product availability, and store execution.\n, • Store Teams: Coaching, accountability, and development that improve performance.\n\n \n Core Responsibilities \n \n People Development & Coaching \n\n • Coach store leaders and teams on operations, sales, inventory, and compliance.\n, • Identify skill gaps and provide targeted coaching and training.\n, • Support onboarding, leadership development, and succession planning.\n, • Partner with the Multi-Unit Manager to strengthen team performance.\n\n \n Operational Excellence & Business Performance \n\n • Analyze sales, labor, inventory, shrink, audit, and compliance results to identify risks and opportunities.\n, • Drive action plans that improve operational performance and consistency.\n, • Strengthen store standards, inventory controls, merchandising, and operating procedures.\n, • Provide performance insights and recommendations to leadership.\n\n \n Risk, Compliance & Controls \n\n • Support compliance, audits, loss prevention, health and safety, and operational controls.\n, • Identify and resolve operational risks through cross-functional partnerships.\n, • Support investigations, corrective actions, and continuous process improvement.\n\n \n Sales Enablement & Initiative Execution \n\n • Drive execution of sales, merchandising, service, and operational priorities.\n, • Support promotions, product launches, new initiatives, and operational changes.\n, • Monitor adoption, provide coaching, and share insights to improve results.\n\n \n Leadership Expectations & Success Measures \n\n • Lead through coaching, accountability, collaboration, and operational discipline.\n, • Demonstrate expertise in retail operations, talent development, compliance, inventory control, and customer experience.\n, • Drive measurable improvements in sales, shrink, inventory accuracy, audit performance, labor productivity, and team capability.\n\n \n Qualifications & Experience \n \n\n • 3+ years of retail, hospitality, airport, resort, or customer-facing leadership experience.\n, • Proven ability to coach teams, influence leaders, and drive accountability in a fast-paced environment.\n, • Strong understanding of retail operations, sales performance, labor management, inventory control, shrink, compliance, and expense management.\n, • Ability to analyze data, identify opportunities, and implement action plans that improve results.\n, • Experience with merchandising, customer engagement, training, and operational execution.\n, • Strong communication, organization, and cross-functional partnership skills.\n, • Proficient in Microsoft Office, reporting tools, and business analytics platforms.\n, • Ability to work flexible hours, including evenings, weekends, and holidays.\n, • Must meet all applicable background screening, badging, security clearance, and certification requirements.\n\n \n About Us \n WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. \n \n EEO/ADA/DFWP \n WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.