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About the Role
We are seeking a candidate with a minimum of one year working as a counter associate in a laundry and dry cleaning busienss. You should be friendly and personable as a new asset to our busy laundry and dry cleaning team. As the face of our business, you'll provide excellent customer service while managing day-to-day operations at our front counter. This position is full-time, but we are open to other arrangements for an experienced candidate.
About us
Todd Layne Cleaners, a leading eco-friendly laundry and drycleaning company, has been in business for over 20 years and expanded with a second location in the West Village this year. We provide an upscale and sophisticated service featuring customized laundry options, Uber-powered pickups/deliveries and the latest technology.
Responsibilities
-Greet customers warmly and provide exceptional service
-Process incoming laundry and dry cleaning orders with attention to detail and handle payment
-Return cleaned items to customers
-Address customer concerns and resolve issues professionally
-Answer phone calls and respond to customer inquiries via email and text in company system
-Quality Control & Data Entry:
-Tag, sort, and organize garments according to service type and special instructions
-Operate the point-of-sale system for payments and transactions
-Maintain accurate records of orders and customer preferences in POS
-Handle special requests such as stain treatment, alterations, and express services
-Keep the front counter area clean, organized, and welcoming
Qualifications
-Experience working in a laundry and dry cleaning business for a minimum of one year
-Strong communication and interpersonal skills
-Experience with retail POS system, preferably related to dry cleaning
-Detail-oriented with good organizational abilities
-Ability to lift up to 25-30 lbs
-Comfortable working in a high energy, fast paced environment with a diverse customer base
-Basic math skills for handling cash and processing payments
-Flexibility to work weekends and some holidays
-Strong desire to learn
-Bilingual skills are a plus
What We Offer
-Very Competitive hourly wage
-Employee discounts on services
-Opportunities for advancement
-Friendly work environment
242 East 77th Street, Manhattan, 10075, New York

Laundry
En JOB TODAY desde noviembre, 2026



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