As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!
Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities
The following provides an overview of the basic responsibilities of a Shift Supervisor:
You will manage day to day operation, provide great customer service and provide leadership in a team-oriented atmosphere.
You must be available to work all shifts - Opens, Midday and Closing Shifts.
General Responsibilities:
- Train, monitor and reinforce food safety procedures to team members.
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
- Perform walk-throughs to ensure the restaurant is ready to open/close and/or rush-ready.
- Work with the Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
- Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
- Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
- Follow up and ensure resolution of guest-related issues as needed.
- For high-performing Shift Supervisors, there may be growth opportunities in Restaurant Management. We'd love to learn about you - apply today!
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- $18 – $20 hourly
- Starting time
- Immediate start!
180 South Liberty Drive, 10980, Stony Point
Coffee shop • 11-50 Employees
Hiring on JOB TODAY since December, 2025
### Join Our New Tim Hortons Team! Our new Tim Hortons opens in **2 weeks**! We are hiring **right now** – start ASAP! We need friendly people for: - Morning shift - Evening shift - Night shift (bakers too!) - Barista (make coffee and d
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