Trabajos answering phone call en Bayonne, New JerseyCrear alertas

Forward Deployed Engineer is one of the fastest-growing job titles in tech, and you don't need an AI background to land it. You just need to be a strong software developer. SkillStorm hires experienced developers, pays them through six weeks of intensive AI engineering training, and deploys them to federal agencies and Fortune 100 clients. Earn $95,000–$120,000 in your first year on the quickest path to the $170K+ that experienced FDEs earn. At a glance • Paid from your first day, including all six weeks of AI engineering training and certification, • $95,000–$120,000 first-year salary, plus medical, dental, vision, life insurance, and a 401(k), • Deploy to Fortune 100 companies and federal agencies, the same clients Deloitte, Accenture, and KPMG are competing to staff, • You bring the software development skills; we turn you into an AI engineer. No AI experience required, • U.S. citizenship required. Hold an active Secret or Top Secret clearance? You'll move to the front of the line Why this role, why now • FDE job postings grew more than 700% year-over-year, while the number of qualified candidates grew only a fraction as fast. Companies can't find these engineers, so we develop them., • Experienced Forward Deployed Engineers earn an average base salary of $170K+ nationally. This program is the fastest route to that trajectory., • Deloitte, Accenture, KPMG, and the federal government's largest consulting partners are all competing to fill this role, and that's exactly where SkillStorm deploys. Who should apply This role is designed for working software developers who are ready to move into AI. If your current title is Java Developer, Software Engineer, .NET Developer, C# Developer, Python Developer, JavaScript Developer, Node.js Developer, Full Stack Developer, Backend Developer, API Developer, Application Developer, Software Consultant, or Systems Integration Engineer, you already have the foundation. We'll handle the AI engineering training. AI experience isn't required to apply; you just need to be a solid developer who wants to become the engineer companies are searching for. What you'll do After six weeks of paid, team-based AI engineering training built around real-world projects, you'll deploy to our government and enterprise clients, ready to contribute from day one: • Build and deploy agentic AI applications within the client's cloud environment, • Own delivery of a client-facing capability from start to finish, from problem framing through deployment and handoff, • Work embedded alongside client engineers and stakeholders within their environment, tools, and constraints, • Turn ambiguous business needs into scoped specifications and defensible architecture, • Use AI-assisted development tools to speed up delivery, and build AI-enabled capabilities where they support the client's mission, • Establish patterns other engineers follow, including reference implementations, coding standards, and review practices, • Brief client stakeholders on progress, tradeoffs, and risks, and produce documentation that lasts beyond the engagement What you need • 3+ years of professional, full-time experience as a software developer, • Proficiency in at least one of the following: Java, C#, Python, or JavaScript/Node.js. Experience with frameworks such as Spring Boot, .NET Core, Django, or Express is a plus, not a requirement, • Experience building or consuming REST APIs, • Working knowledge of SQL and relational databases (Oracle, Postgres, SQL Server, or similar), • Bachelor's degree in a technical field, • U.S. citizenship and eligibility for a Secret security clearance, • Willingness to relocate, • Strong verbal and written communication skills for client-facing work, • W2 employment through SkillStorm; this is not a C2C opportunity Nice to have (we'll train the rest) • Consulting or client-facing delivery experience, • Agile/Scrum delivery using Jira, Azure DevOps, or similar tools, • DevOps, CI/CD, cloud platforms, web UI development, or test automation, • Exposure to AI coding tools such as Copilot, Claude, or Cursor. AI experience isn't required; we'll train you Security clearance: your fast track U.S. citizenship and eligibility for a Secret security clearance are required. If you already hold an active Secret or Top Secret clearance, you're exactly who we want. Cleared developers and transitioning veterans with software experience move to the front of the line. Don't have a clearance yet? If you're eligible, we'll guide you through the process. Compensation Earn $95,000–$120,000 in your first year, plus full benefits and a 401(k). Market data puts the average base salary for experienced Forward Deployed Engineers at $170K+. This program is your fastest path to that trajectory, with compensation that grows as you earn certifications and complete deployments. What sets SkillStorm apart • Paid, enterprise-level AI engineering training and certification, so you earn while you learn, • Deployment to Fortune 100 companies and federal agencies, • Health, vision, dental, and life insurance, plus a 401(k), • Ongoing mentorship and support throughout your deployment About SkillStorm Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We build customer-ready technology workforces for top Fortune 100 companies, government, and system integrators within the U.S. Through collaboration with our software partners and customers, we create and advance purpose-built technology experts with the custom tech stacks, clearances, certifications, and location requirements of our clients. As a result, our clients realize their business initiatives faster with Day-One effective technology teams at scale. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets. By answering 'yes' in the question on the next page, you provide express written consent, as defined under the TCPA and applicable state law, authorizing SkillStorm and its representatives to send you automated text messages (SMS/MMS) at the phone number(s) you provide, including any wireless or mobile number. These messages may relate to job opportunities and recruitment activities. Message and data rates may apply. Consent is not a condition of employment. Reply STOP to opt out. I consent to receive automated text messages (SMS/MMS) from SkillStorm at the phone number I provided. By submitting my application, I consent to receive telephone calls, including automated and AI-generated voice calls, from SkillStorm at the phone number I provided. Without this consent, SkillStorm may be unable to contact me by phone. Consent is not a condition of employment. You may revoke consent at any time by contacting SkillStorm at (857) 5-STORM-9 and requesting to be placed on our Do Not Call List.

Client Services & eCommerce Client Advisor, the Americas Overview: The Client Services & eCommerce Client Advisor, the Americas is the revolving door to our customer service and client needs. They support our region’s online boutique by driving sales, reviewing orders, providing the highest-level of customer service via phone, email, and live chat. This position includes call support for our retail boutiques in the Call Center. The Client Advisor is expected to implement client relationship directives and up-sell product, while ensuring all client correspondences are thoroughly handled. They will be customer focused individual with an ability to work in a fast-paced environment while providing the best customer experience and supporting sales budgets. The CSE Advisor, the Americas reports into the Client Services & eCommerce Manager, the Americas. Responsibilities: • Resolve and respond to all client inquiries via the Christian Louboutin Call Center including our online boutique., • Supporting the calls for the five freestanding boutiques in the Call Center., • Maintain a monthly answering rate of 82% with a three-minute call wait time., • Process and monitor Omnichannel orders in our OMS system for boutiques, inclusive to the omni-services: Buy-Online-Pick-Up-in-Store, Pick-Up-in-Store, Return-in-Store, and Try-On-in-Store., • Review and process orders, returns, and exchanges with a focus on communication and updates to the client., • Proactively seek opportunities to up-sell, clientele, and infuse the CL selling & product trainings into the customer experience. Actively promote digital appointments to further clientele., • Notify manager of any clerical issues found on the website and/or client services issues., • Promote response rate for client surveys; maintain a monthly Net Promotor Score equivalent to our KPIs., • Display creative problem-solving abilities in accommodating clients’ needs, while remaining in line with company policy and systematic capability., • Offer knowledgeable and professional styling advice to clients with internal product knowledge and achieve team sales targets by maximizing all customer contact opportunities; attend and actively engage in all trainings (Product Knowledge, Launches…), • Assist with shipping exceptions, post-purchase support, and any logistic needs on behalf of our clients, ensuring a positive and luxurious experience throughout., • Confidently provide feedback on the online business to help drive sales growth and client retention., • Ensure all Salesforce activity is properly delegated and managed by oneself and the team; be an expert with the platform and report any issues or suggestions to your manager., • Partnering with the Americas Care & Repair team to focus on client after-sales (repairs, spare-parts.), • Communicate company policy to clients when necessary; observe client confidentiality and company policies for data protection and security., • Support in the training of new hires and/or interns. Skills and Requirements: • Bachelor’s degree required, • 1-2 years of experience in Retail/Customer service, • Intermediate selling experience and clientelling, • Proficient in all of Microsoft Office/Suite, • Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility, • Ideal candidate has work experience in medium sized multinational company or luxury business., • Additional language fluency is a plus, • Adheres to company policy and confidentiality, • Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable, • Exudes a “no task is too big or too small” attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity, • Versatile; embraces change and is consistently able to develop and adapt to the needs of the business., • Driven to learn and grow, • Grasps new concepts quickly, prioritizes efficiently and is organized, • Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills, • Strong follow up, follow through and attention to detail to ensure deadlines are met Our Business and our Values: Christian Louboutin, founded in 1991 in Paris, is a leading global luxury brand for shoes and leather goods for both women and men. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour. Our people are at the heart of our brand. We celebrate individuality and empower our team members to have responsibility, autonomy and creativity within their roles. Our colleagues share the same passion and dedication to our Brand and its continued success. We live by our values: We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive our business with agility, commitment and care. We feel happiness in all that we do – we collaborate with positivity, open-mindedness and fun. We find inspiration in our work – we envision the future with confidence, creativity and freedom.” The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our above core values. So, if you also share this mindset, these values, and you dream of coloring your soles red as part of the Louboutin adventure, please join us! In accordance with the New York City Commission on Human Rights and in compliance with the Salary Transparency Law (just in NYC), Christian Louboutin envisions the general compensation range for this position to be $35,000-$40,000 per YEAR. *This range is NOT inclusive of other forms of compensation or benefits such as commissions, overtime, discretionary bonus, health insurance, retirement savings or paid leaves of absence. Such details will be further communicated during the interview process and/or at the time of an official offer of employment. Your personal data is processed by Christian Louboutin following its legitimate interest to manage applications and ensure the efficiency of its recruitment process. To find out more about the processing of your personal data and your rights, please contact the Privacy team at privacyteam@fr.christianlouboutin.com.

Job Description JOB-20941 Administrative Assistant - 2026-10 DFS is seeking an Administrative Assistant to work in the Mortgage Banking Unit. 1. Minimum Candidate Qualifications: 1. High School Diploma or Equivalency, 2. Proof of Eligibility to work in NYS, 3. One year of experience in administrative support (including answering phone calls, handling information requests, preparing correspondence, receiving visitors, scheduling meetings, sorting and distributing mail, and maintaining reports and records), 4. One year of experience using Intermediate Microsoft Excel skills (pivot tables, mail merge, formulas to compare spreadsheets), 5. Job Description and Required Services: Administrative Assistants Title: Must answer, direct and screen incoming calls for the Deputy and Assistant Deputy, take messages, refer to appropriate staff, and follow up to ensure timely response. Handling information requests in addition to performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings. Knowledge of office administration and management; proper grammar, punctuation and spelling; business communications, sending out industry emails, maintaining reports and ability to take notes is necessary. Sorting and distributing incoming and outgoing business unit mail, including but not limited to opening, time stamping mail, reading, and routing incoming mail by delivering mail to supervisors’ desk, recording/logging mail received in a tracking report, keeping necessary records and completed forms. In addition, the candidate must possess and/or have the ability to: a. Work individually and as part of a team. b. Excellent verbal communication and interpersonal skills. c. Take and disseminate accurate information. d. Track and manage reporting projects without daily oversight. e. Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced environment. f. Proficiency with Microsoft 365, including working experience with Microsoft O365. g. Manage varied tasks as assigned. 1. Submission Requirements: Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following: a. Cover Letter b. Resume \nCompany Description Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey. Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country. We are dedicated to recruiting candidates who consistently exceed our customers’ expectations. We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis. Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations.\r\n\r\nWe provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.

Job DescriptionRole Summary Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub! In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed. Duties & Responsibilities Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally. Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards. Review, process, schedule, and authorize orders according to department protocols. Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols. Respond to questions and inquiries regarding authorization status and requirements. Provide eligibility status and benefit information for patients. Collect, update, and verify patient and provider information as required. Address both patient and provider inquiries, escalating to management when appropriate. Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly. Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling). Troubleshoot and resolve basic issues independently, escalating to management when necessary. Complete all required documentation in a timely and accurate manner. Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families. Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings. Communicate regularly with supervisors and the team regarding workload and priorities. Timely complete all mandated trainings, education, and occupational health screenings as needed. Exercise flexibility in performing assignments as business needs evolve. Required QualificationsEducation & Experience High School Diploma or GED Equivalency. Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed. Experience utilizing telephony platforms such as Genesys. Knowledge, Skills & Abilities Outstanding customer service orientation, especially in telephone and written communications. Excellent and accurate data entry skills and experience using multiple software platforms. Strong problem-solving skills and persistence in the face of challenges. Excellent organizational, multi-tasking, and communication skills. Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. Commitment to unlocking the full potential of vulnerable seniors. Flexibility with work hours and adaptability to evolving duties. Must reside within driving distance of the local branch. Desired Qualifications Minimum of one (1) year of experience working in a healthcare or specialized senior care setting. Bilingual fluency in English and Spanish (verbal and written). Location and Work Type Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment). Work Setting: Hybrid Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.

Job Description Call Receiver Under general supervision of the Director of Communications the Call Receiver is responsible for answering and triaging all undirected calls coming into the Communication Center and directing them to the most appropriate resource. This person is the "face of the company" and must provide each caller with the highest level of customer service possible. Essential Duties & Responsibilities: • Demonstrate exceptional customer service skills with both internal and external customers, • Maintain a calm and professional demeanor at all times, • Answer, evaluate and prioritize incoming telephone calls while communicating effectively with all callers to obtain complete information to determine need, • Demonstrate ability to communicate clearly and professionally both verbally and in writing, • Develop a high degree of familiarity with Company service areas and medical facilities, • Maintain a high degree of familiarity and demonstrate compliance with all established Company and customer policies and procedures as they apply to coordination of patient referral and transport, • Demonstrate the ability to professionally and courteously 'control the call' in difficult interactions and effectively direct the flow of the conversation, • Demonstrate the ability to take direction, work independently and as part of a group, • Operate a computer terminal and demonstrate proficiency with the Microsoft Office Suite, • Operate multi-line computerized phone system, • Simultaneously document all phone transactions using a computer aided dispatch (CAD) program Minimum Qualifications: • Demonstrated background in successful customer service experience, • High school diploma or equivalent, • Ability to accurately take incoming requests while simultaneously documenting the information electronically, • Must be able to sit for an extended period of time and wear a telephone headset, • Ability to type a minimum of forty (40) words per minute Preferred Qualifications: • Minimum of one year of multi-line telephone experience, • Previous work experience as a Communications Technician or EMS dispatcher Additional Requirements: • Must be able to successfully pass a background investigation and pre-employment medical examination, which includes drug and alcohol screening, • Must be available to work all shifts, including but not limited to day/swing/night, weekends, holidays and mandatory overtime as needed and perform role efficiently and consistently during shifts, • Able to rotate shift assignments as needed and/or required based on operational need Physical Requirements: • Must be able to sit for an extended period of time, • Requires frequent repetitive hand movements, standing, walking, reaching and grasping, • Must be able to hear and communicate clearly in English to perform job duties in person and over the telephone, • Adequate vision required to be able to read information from printed sources and computer screens

Job Description The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations supporting low-income New Yorkers for more than 180 years. CSS operates programs that help individuals access essential benefits, navigate complex systems, and improve their financial well-being. The Education Debt Consumer Assistance Program (EDCAP) provides counseling and support services to individuals navigating the student loan system. EDCAP helps borrowers understand their repayment options, avoid delinquency and default, and successfully manage their student loan obligations. As the program expands its contact center operations, EDCAP seeks to provide accessible, high-quality borrower support through phone, chat, and other communication channels. The Case Management Specialist serves as a frontline point of contact for borrowers, providing general guidance, responding to inquiries, conducting intake and outreach activities, and connecting borrowers with appropriate resources. Job Responsibilities: • Respond to borrower inquiries via phone, chat, email, and other communication channels, providing general information on student loan topics., • Conduct intake and assess borrower needs, identifying situations that require referral to Student Debt Counselors or other specialized staff., • Assist borrowers with basic application steps and document collection using established procedures and workflows., • Conduct outbound calls and follow-up activities, including outreach to borrowers who may be delinquent or in default on their student loans., • Upload borrower lists provided by higher education institutions into Salesforce, assign cases to outreach staff, and ensure accurate tracking of outreach activities and progress., • Carry out structured outreach to borrowers on assigned lists, including making multiple call attempts, sending follow-up communications by email, text, or mail, and preparing outreach materials such as postcards when needed., • Generate periodic reports summarizing outreach outcomes, borrower needs, contact rates, and program performance metrics., • Accurately document all borrower interactions, case activities, and outcomes in Salesforce and other internal systems., • Follow established scripts, workflows, quality assurance standards, and program protocols to ensure consistent and high-quality service delivery., • Support outreach campaigns through borrower engagement, follow-up activities, and case management support., • Identify recurring borrower concerns, operational challenges, or systemic issues and escalate them appropriately to supervisors. Job Qualifications: • Associate or bachelor’s degree, or equivalent experience, • Experience in customer service, call center, or client support roles, • Strong verbal communication and interpersonal skills, • Ability to follow structured workflows and protocols, • Strong attention to detail and organizational skills, • Proficiency in Microsoft Office; CRM experience a plus, • Ability to provide information in a fair and culturally appropriate manner, • Interest in personal finance or student loans preferred, • Ability to work in a fast-paced, high-volume environment, managing multiple borrower interactions across channels. Salary and Benefits: This position is union represented by local 1199 SEIU with an annual salary of $75,196.00 including comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. Physical Requirements: Office work that requires sitting, use of a computer, answering phone calls, participating in virtual meetings, and other standard office functions. CSS currently offers a hybrid work environment requiring onsite work at CSS’ office at least two days per week and three days per week remote work. CSS will provide all equipment necessary to perform the job from home, but the employee must have their own wired internet connection. *Interested applicants should provide a cover letter and resume at the time of application submission* CSS is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law. CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.

Job Description Join Cleanslate’s Team as a Territory Account Manager (TAM) for the Central/North NJ territory! Are you mechanically inclined and passionate about solving problems for customers? This role is primarily focused on service, maintenance, and technical support for an established customer base, with additional responsibility for maximizing existing accounts. You’ll play a vital role in keeping our customers’ operations running smoothly by maintaining equipment, resolving issues quickly, and ensuring they meet health and safety standards. After completing comprehensive training, you will take ownership of an established territory and become the go-to resource for customers in the long-term care, restaurant, and hospitality industries. What’s in It for You • Competitive compensation and commission based on account performance and territory success, paid weekly., • Paid training that includes job shadowing, structured field activities, and hands-on technical learning., • Comprehensive benefits: Health, Dental, Vision, Life Insurance, 401(k), Paid Time Off, Paid Holidays, and a flexible schedule., • Opportunities for advancement into leadership, technical specialist, or corporate roles., • Company-provided resources, including:, • A decaled company vehicle with gas card and E-ZPass., • A company credit card for business expenses., • PPE and all necessary tools to keep you safe and successful., • Work with a company that values good character, entrepreneurial spirit, positivity, pride, and customer experience., • Make a tangible impact by ensuring customers’ operations stay compliant, efficient, and safe through reliable service and maintenance., • Ideal for individuals who are looking to start their career and build into sales or leadership roles. What You Will Do Service & Technical Maintenance: • Install, service, and maintain warewashing, laundry, and dispensing systems to ensure optimal performance and compliance with local and federal health guidelines., • Diagnose and troubleshoot equipment issues, performing both routine maintenance and emergency repairs., • Provide hands-on demonstrations and training to customers on safe and effective use of equipment and products., • Proactively monitor customer sites and equipment to identify and resolve potential issues before they become problems., • Maintain accurate service records, manage parts inventory, and ensure systems are functioning reliably to minimize customer downtime. Account Support & Territory Optimization: • Manage and nurture relationships with an existing base of customers, ensuring high levels of satisfaction and retention., • Identify opportunities within existing accounts to expand product use and improve customer operations through tailored cleaning and sanitation solutions., • Serve as a trusted advisor by offering insights and recommendations that align with each customer’s unique needs and goals. Customer Service & Partnership: • Be the face of Cleanslate in your territory, delivering exceptional service and building long-term, solution-oriented relationships., • Proactively respond to customer needs - from answering technical questions to providing on-site support and product demonstrations., • Track product usage and manage account inventory to ensure customers have what they need, when they need it. Operational Excellence: • Plan and manage your schedule independently to meet customer needs in a timely and efficient manner., • Provide emergency support in person or over the phone as needed, including participation in on-call weekend rotations., • Contribute to a culture of continuous improvement by sharing insights from the field and collaborating with your team. Key Qualifications • Experience in customer service, field service, account maintenance, or a related technical service role., • Strong mechanical aptitude with skills in plumbing, electrical troubleshooting, and equipment maintenance., • Valid driver’s license and acceptable motor vehicle record., • Willingness to participate in on-call rotations, including nights, weekends, and holidays., • Ability to lift up to 50 lbs., stand, bend, stoop, and work in confined spaces as needed., • Must reside within 30 miles of the designated territory. Salary range: $55,000-65,000 D.O.E. If you have a passion for customer service, a knack for troubleshooting, and a drive to grow sales while maintaining strong customer relationships, we want to hear from you. Apply today to join our dynamic team!

Job Description Join Cleanslate’s Team as a Territory Account Manager (TAM) for the Yonkers/Bronx, NY Area! Are you mechanically inclined and passionate about solving problems for customers? This role is primarily focused on service, maintenance, and technical support for an established customer base, with additional responsibility for maximizing existing accounts. You’ll play a vital role in keeping our customers’ operations running smoothly by maintaining equipment, resolving issues quickly, and ensuring they meet health and safety standards. After completing comprehensive training, you will take ownership of an established territory and become the go-to resource for customers in the long-term care, restaurant, and hospitality industries. What’s in It for You • Competitive compensation and commission based on account performance and territory success, paid weekly., • Paid training that includes job shadowing, structured field activities, and hands-on technical learning., • Comprehensive benefits: Health, Dental, Vision, Life Insurance, 401(k), Paid Time Off, Paid Holidays, and a flexible schedule., • Opportunities for advancement into leadership, technical specialist, or corporate roles., • Company-provided resources, including:, • A decaled company vehicle with gas card and E-ZPass., • A company credit card for business expenses., • PPE and all necessary tools to keep you safe and successful., • Work with a company that values good character, entrepreneurial spirit, positivity, pride, and customer experience., • Make a tangible impact by ensuring customers’ operations stay compliant, efficient, and safe through reliable service and maintenance., • Ideal for individuals who are looking to start their career and build into sales or leadership roles. What You Will Do Service & Technical Maintenance: • Install, service, and maintain warewashing, laundry, and dispensing systems to ensure optimal performance and compliance with local and federal health guidelines., • Diagnose and troubleshoot equipment issues, performing both routine maintenance and emergency repairs., • Provide hands-on demonstrations and training to customers on safe and effective use of equipment and products., • Proactively monitor customer sites and equipment to identify and resolve potential issues before they become problems., • Maintain accurate service records, manage parts inventory, and ensure systems are functioning reliably to minimize customer downtime. Account Support & Territory Optimization: • Manage and nurture relationships with an existing base of customers, ensuring high levels of satisfaction and retention., • Identify opportunities within existing accounts to expand product use and improve customer operations through tailored cleaning and sanitation solutions., • Serve as a trusted advisor by offering insights and recommendations that align with each customer’s unique needs and goals. Customer Service & Partnership: • Be the face of Cleanslate in your territory, delivering exceptional service and building long-term, solution-oriented relationships., • Proactively respond to customer needs - from answering technical questions to providing on-site support and product demonstrations., • Track product usage and manage account inventory to ensure customers have what they need, when they need it. Operational Excellence: • Plan and manage your schedule independently to meet customer needs in a timely and efficient manner., • Provide emergency support in person or over the phone as needed, including participation in on-call weekend rotations., • Contribute to a culture of continuous improvement by sharing insights from the field and collaborating with your team. Key Qualifications • Experience in customer service, field service, account maintenance, or a related technical service role., • Strong mechanical aptitude with skills in plumbing, electrical troubleshooting, and equipment maintenance., • Valid driver’s license and acceptable motor vehicle record., • Willingness to participate in on-call rotations, including nights, weekends, and holidays., • Ability to lift up to 50 lbs., stand, bend, stoop, and work in confined spaces as needed., • Must reside within 30 miles of the designated territory. Salary: $55,000-$65,000 If you have a passion for customer service, a knack for troubleshooting, and a drive to grow sales while maintaining strong customer relationships, we want to hear from you. Apply today to join our dynamic team!

Office & Operations Coordinator\n Full-Time | On-Site in New York City \n Reports to: Operations \n Compensation: $24-$29 per hour, depending on experience About ABG Print\n ABG Print is a fast-paced commercial printing company serving many of New York City’s leading businesses. Family-owned and operated since 1992, we have built our reputation by being dependable, thorough, responsive, and committed to delivering great work for our clients. \n We are looking for a highly organized, resourceful, and positive Office & Operations Coordinator to join our team. \n This person will be based at the front of our office and serve as an extra pair of hands across the company. You will answer phones and welcome visitors, but this is much more than a receptionist position. \n You will support our Operations, Project Management, Client Services, and Finance teams by following up on open items, gathering information, coordinating day-to-day needs, helping with administrative work, and making sure important details do not fall through the cracks. \n The right person likes being useful. You should be comfortable having different priorities on different days, figuring things out independently, asking thoughtful questions, and looking for ways to make both your own work and the company better. This reflects the role discussed internally as a flexible support position that can help relieve capacity constraints across multiple departments. What You'll DoFront Desk & Communication\n\n • Serve as the primary person answering incoming telephone calls\n, • Greet clients, vendors, candidates, delivery personnel, and other visitors\n, • Route questions and requests to the appropriate department or team member\n, • Take accurate messages and make sure follow-up happens\n, • Help prepare the office for client visits, meetings, interviews, and other guests\n, • Communicate professionally, pleasantly, and clearly by phone, email, and in person\n, • Help make sure incoming requests do not fall through the cracks\nProject Management & Client Service Support\n\n, • Provide additional support to Project Management and Client Services during busy periods\n, • Help respond to straightforward client questions and requests\n, • Escalate more complicated issues to the appropriate team\n, • Follow up on open tasks, requests, and project details\n, • Gather information needed to keep projects moving\n, • Assist with scheduling and coordinating deliveries and other logistics\n, • Help maintain organized and accurate project information\n, • Take on administrative portions of projects so experienced team members can focus on work requiring their expertise\n\n You do not need prior printing experience. We will teach you the business. What matters most is your ability to learn, stay organized, ask good questions, and follow through. Invoicing, Collections, Payables & Bookkeeping Support\n\n • Support Finance with preparing and processing invoices in QuickBooks\n, • Assist with routine collections follow-up\n, • Help organize and process payables, receipts, reimbursements, and supporting documentation\n, • Gather missing information needed to complete finance-related tasks\n, • Maintain organized digital and physical financial records\n, • Assist with data entry, reconciliations, reporting, and cleanup projects\n, • Help ensure routine financial administrative work is completed accurately and on time\n\n This is not a primary bookkeeping position. The role supports Finance with administrative and transactional work while financial management and accounting responsibility remain with the Finance function. Office & Operations Support\n\n • Help keep the office organized, stocked, functional, and professional\n, • Coordinate office supplies, maintenance, vendors, deliveries, and service providers\n, • Help schedule pickups, deliveries, appointments, and other operational needs\n, • Assist with organizing files, records, supplies, and shared spaces\n, • Help coordinate employee events, team activities, birthdays, and other culture initiatives\n, • Maintain internal checklists, documents, contact lists, and administrative records\n, • Assist with data cleanup and special projects\n, • Help resolve practical day-to-day office issues\n, • Support different departments as priorities and workloads change\n\n At a small business, not every useful task fits neatly into a job description. We are looking for someone who sees something that needs to get done and looks for a way to help. What We're Looking For\n\n • Prior professional work experience in administration, office operations, customer service, project coordination, finance support, or a similar environment\n, • Prior experience working at a small business is strongly preferred\n, • Prior printing industry experience is a plus, but not required\n, • Exceptionally organized and detail-oriented\n, • Strong ability to manage multiple open items and priorities\n, • Excellent follow-through\n, • Comfortable gathering information independently\n, • Willing to research a question and make progress before immediately asking someone else for the answer\n, • Able to ask thoughtful questions when clarification is needed\n, • Professional and confident speaking on the telephone\n, • Strong written and verbal communication skills\n, • Comfortable using Microsoft Office, QuickBooks, Claude and ChatGPT\n, • Comfortable learning unfamiliar technology and software\n, • Able to use ChatGPT as a practical tool for research, organization, communication, problem-solving, and improving productivity\n, • Positive, dependable, responsive, and willing to pitch in\n, • Good judgment about when to solve something independently and when to ask for assistance\n, • Comfortable working in a fast-moving environment where priorities can change throughout the day\nHow We Work at ABGContinuous Improvement\n At ABG, we believe in constantly striving to better our service, our company, and ourselves. \n For this role, that means learning from mistakes, seeking feedback, becoming more efficient over time, adopting useful tools, and noticing opportunities to improve the way work gets done. \n We do not just want someone who can follow a checklist. We want someone who eventually asks whether there is a better checklist. Ownership\n When you own something, you are accountable for its outcome. \n If you take responsibility for a task, we expect you to follow it through. If information is missing, find it. If you are stuck, ask. If something is going to be missed, communicate before it becomes a larger problem. \n Ownership does not mean never making a mistake. It means taking responsibility for getting to the right outcome. Communication\n Strong communication is essential at ABG. \n We operate quickly, work across departments, and serve clients who often need fast answers. Successful teamwork requires clear, respectful, timely, and proactive communication. Our Goals\n Across ABG, we strive to meet three standards: \n Always Be Dependable \n Do what you say you will do. Be someone your coworkers and our clients can count on. \n Always Be Thorough \n Details matter. Check your work, gather the information you need, and care about getting things right. \n Always Be Responsive \n Do not let questions or problems sit unnecessarily. Respond, communicate status, and keep things moving. \n Always Be Great: ABG Print The Person Who Will Be Successful Here\n You may be early in your career, or you may already have several years of professional experience. Either can work. \n We care more about how you operate. \n You are someone who sees five loose ends and wants to tie them up. You are comfortable saying, "I don't know yet, but I'll find out." \n You take notes. You follow up. You remember what you said you would do. You ask questions when something does not make sense. You use technology to make yourself more effective. \n You are also comfortable shifting between different types of work. One hour you may be answering a customer call, the next helping Finance gather information for an invoice, and later coordinating a delivery or helping Operations solve an office issue. \n Most importantly, you bring a can-do attitude to work and look for ways to make the entire team more effective. Schedule & Compensation\n\n • Full-time, approximately 40 hours per week\n, • In-person at our New York City office\n, • $24-$29 per hour, depending on experience\n, • Overtime paid when applicable\n, • Company benefits available based on eligibility\n, • Opportunity to take on additional responsibility over time based on performance, ability, and company needs\nTo Apply\n Please submit your resume along with a short note explaining: \n\n • Why this position interests you\n, • Why you think you would be a good fit for a small, fast-moving company like ABG Print\n, • One example of how you have used technology or AI to make yourself more effective at work\n\n We pay attention to how applicants communicate, so clarity, thoughtfulness, and attention to detail matter.

Job Description Concierge Guidelines - The Touraine “PPP” - PRESSED, POLISHED and PROFESSIONAL You are the first point of contact. You give the first impression of our building’s staff. Therefore, it is of the utmost importance that your appearance and mannerism is at its best. APPEARANCE Well groomed and clean shaven. No earrings, nose rings or excessive jewelry. Maintain clean shirts and clean and pressed uniforms. Should your uniform require replacement, please notify your Resident Manager (superintendent). Your socks should match the color of your suit and not your white shirt. Shirts should be tucked in at all times. Black polished shoes are required. MANNERISM “Service with a smile.” Always greet our residents and their guests with a smile. When approached, use greetings such as: Good morning. How are you today? Or - How may I help you? When answering the phone, answer by saying: “Thank you for calling The Touraine. This is speaking. How may I help you? or how may I be of assistance? Yep, yeah and Uh Huh are OUT Yes Sir or Mame or Mr. or, Mrs Doe are “IN“. Should you happen to be on the phone at the time when someone approaches the Front Desk, you should acknowledge them and indicate that you will be right with them. Try to end your call as promptly as possible without cutting the person on the phone off short. If you’re very busy and the situation is not an emergency, apologize and ask if you can call them back. Be sure to call back at the earliest opportunity or at the time that they requested. Do not forget to call back. When noticing a resident or guest approaching, use your greeting. If they happen to be leaving try saying: “have a nice day or evening.” Be alert and prepared to provide assistance to our residents and/or guest who may need help coming in and out of the building. Hold the side door open. Help push the revolving doors Be observant when someone is dropped off or pulls up to the building entrance and assist with providing a luggage cart for those who are unloading cars. You must also provide assistance to those who are carrying packages, pushing strollers etc.. SECURITY- BE MINDFUL OF YOUR SURROUNDINGS Asking that you stare at the security monitor for the duration of your shift is unreasonable and would interfere with your other duties. However, you are expected to check it regularly. Be alert and take notice of any unusual observations, such as (i) the service door being propped open; (ii) persons that you do not recognize as tenants entering through the lobby or service door or using amenities, etc.. Anything suspicious should be immediately reported to the Resident Manager (superintendent). RESIDENTS AND VISITORS LOG Arrivals and departures of ALL guests, Vendors, Service Providers and City & State Inspectors must be recorded in the Log Book. The Concierge needs to know who’s in the building. Each resident should inform the Concierge if they plan to stay away for an extended period of time. HANDITRAK It is the responsibility of the Resident, to provide key copies (or other access arrangements) for their long term guest s or service providers, such as housekeepers, nannies and dog-walkers. Service providers and long-term guests MUST have “Permission to Enter”. The apartment home (see below on permission to enter). Keys stored in the KeyTrak system must be removed and reentered by use of the key pad code entry. Be sure to use your personal code and not that of a coworker. BUILDING LINK Training will be made available, so that you become familiarized with our “Building Link “System”. Be sure to enter ALL packages, dry cleaning and/or envelopes into the system. When picked up, be sure to have ALL packages, dry cleaning and/or envelopes signed for either by the recipient or with their permission, by you. ALL work order requests must be entered into the system. Our residents receive instructions on how to enter and check the status of their work order requests. It is preferable that the work order requests be entered by our residents. If a request does come to you directly, log it into the system but also kindly remind the tenant of this feature on Building Link. Do not write requests on scrap paper, note pads or Post It notes. Using this method will increase the chances of it being misplaced. All disturbances, accidents, and maintenance related issues must be recorded in the system. “Permission to Enter “ – it is extremely important that any guests or service providers (including nannies, housekeepers and dog-walkers) who are to enter the apartment home in the absence of the resident have appropriate permissions entered in Building Link. Please make sure that this is indicated in Building Link. . Please use the utmost courtesy and professionalism when reminding and encouraging or residents to enter the work order request and Permission to enter online and into the system. If asked by the resident to enter a request on their behalf, you run the risk of entering inaccurate information, so please do so promptly to ensure information is entered as timely and accurately as possible... We do not want to say, No, especially under circumstances when it is not physically possible, but we do want to encourage our residents to use the Building Link system. Please keep in mind that some residents have not yet signed up for Building Link or do not feel comfortable using it. DOOR TO DOOR DELIVERY Most packages and/or dry cleaning arrive during the time when most residents are at work. We would like to accommodate our residents and provide them convenience of not having to come to the Lobby for packages, newspapers and/ or dry cleaning that they might have missed on their way in, by bringing it right to their door. Please call the resident first and offer to have the packages brought up and then, contact another staff person to make these deliveries, as you are not able to leave your post. The Touraine now has a policy that no delivery people (other than furniture movers or others with special approval) will be allowed in the elevators. Deliveries will either be picked up in the lobby by the resident or brought up by a staff member. HAILING TAXI CABS The Concierge should provide this service by offering to hail a cab for all departing residents and guests. . Again, please call another staff person to cover your post when you step out to hail a cab. LUGGAGE CARTS Luggage carts are not to be parked or stored in the mail room or the lobby. Luggage carts are kept behind the package room area. Luggage carts are not to be used for moving furniture. They are not designed for that purpose and it will damage the cart When luggage carts are in use by residents, please be alert for carts being returned to the lobby via the elevator. FURNITURE DELIVERIES No furniture or other large items is allowed to be moved or delivered through the Lobby. Kindly direct such deliveries to the service entrance and encourage (secure) the use of the freight elevator. Allowing furniture through the Lobby and the regular passenger elevator will run the risk of damaging the glass doors, the lobby walls and the unprotected interior of the elevator. You are responsible for monitoring all who enter the service door and you must know exactly where in the building they are going and that permission to enter is secured with the resident. The log book must be entered for all those entering through the service door. ALL VISITORS MUST BE ANNOUNCED Please ensure that ALL visitors and/or deliveries (no deliveries to elevators) are announced BEFORE they proceed to the elevators. We realized that they could be expected. But we can never take it for granted and we do not want to take any unnecessary risks. This is an essential part of security. RELIEF In the event that you need to be relieved from your post, contact available staff via the two-way radio, so that your post will be covered in your absence. Although you may be returning shortly, be sure to inform your relief person of any outstanding issues so that they are expectant of it. At the end of your shift, be sure to inform your relief person for the next shift of any outstanding issues so that are aware and are able to follow up on it. Remember - communication is the key. OOPS, FIDO HAD AN ACCIDENT In the event that one of our four legged friends has an accident, your quick response to assist will be appreciated. Cleaning equipment and supplies are available behind the concierge desk. Although accidents happen, when you see dogs relieving themselves outside near our entrance, please remind their owners to try and find a more appropriate location. CAN I BORROW A …… Although we’d like very much to accommodate our residents, we’re restricted for liability reasons when it comes to lending out tools and ladders. WHAT WARRANTS AN AFTER HOURS MAINTENANCE EMERGENCY? A typical emergency would be Fire, Flood or Life Threatening Situation Fire- Our building is equipped with automatic fire suppression and containment systems. In the event of a fir the automatic system will recognize the fire, its location and will automatically contact the Fire Dept. and the Resident Manager (superintendent). Flood- In the event of a flood please contact the Building Superintendent. Life threatening situation- Call 911 and contact the Resident Manager (superintendent). DOWN TIME All shifts have some down time. This is the ideal time to contribute as a team member. You can do so by checking the glass doors for finger prints, wiping the front desk counter and keeping the Front Desk cleaned and organized. The computer at the Front Desk is set up and assigned for the Building Link system. Surfing the web, logging on to websites, checking personal emails accounts and any other unauthorized use is not permitted. Remember, you’re the first point of contact and you give the first impression. MAINTENANCE Certain weather conditions require that we install our carpet runners in the Lobby. Contact maintenance on your radio at the first sign of rain or snow. If a maintenance employee is not available it is your responsibility to install the carpet runners, and likewise, to remove them once the weather clears. RADIO ETIQUETTE Be mindful of your conversation while using the two way radio. Keep you messages brief and to the point. If extensive explanations are needed, ask that the building staff member come to the Front Desk where the information can be exchanged. Always exercise professional language. Be sure to keep your radio on channel 1. Be sure to turn your radio OFF before placing it in the charger. In order to ensure that the flow of communication is running well, perform radio checks at the beginning and end of your shift. The Touraine is continually striving for excellence. Your contribution will help us reach this goal. Should you have any question in regards to these guidelines, please contact your Building Superintendent – Iver Sanchez

Job Description Concierge Guidelines - The Touraine “PPP” - PRESSED, POLISHED and PROFESSIONAL You are the first point of contact. You give the first impression of our building’s staff. Therefore, it is of the utmost importance that your appearance and mannerism is at its best. APPEARANCE Well groomed and clean shaven. No earrings, nose rings or excessive jewelry. Maintain clean shirts and clean and pressed uniforms. Should your uniform require replacement, please notify your Resident Manager (superintendent). Your socks should match the color of your suit and not your white shirt. Shirts should be tucked in at all times. Black polished shoes are required. MANNERISM “Service with a smile.” Always greet our residents and their guests with a smile. When approached, use greetings such as: Good morning. How are you today? Or - How may I help you? When answering the phone, answer by saying: “Thank you for calling The Touraine. This is speaking. How may I help you? or how may I be of assistance? Yep, yeah and Uh Huh are OUT Yes Sir or Mame or Mr. or, Mrs Doe are “IN“. Should you happen to be on the phone at the time when someone approaches the Front Desk, you should acknowledge them and indicate that you will be right with them. Try to end your call as promptly as possible without cutting the person on the phone off short. If you’re very busy and the situation is not an emergency, apologize and ask if you can call them back. Be sure to call back at the earliest opportunity or at the time that they requested. Do not forget to call back. When noticing a resident or guest approaching, use your greeting. If they happen to be leaving try saying: “have a nice day or evening.” Be alert and prepared to provide assistance to our residents and/or guest who may need help coming in and out of the building. Hold the side door open. Help push the revolving doors Be observant when someone is dropped off or pulls up to the building entrance and assist with providing a luggage cart for those who are unloading cars. You must also provide assistance to those who are carrying packages, pushing strollers etc.. SECURITY- BE MINDFUL OF YOUR SURROUNDINGS Asking that you stare at the security monitor for the duration of your shift is unreasonable and would interfere with your other duties. However, you are expected to check it regularly. Be alert and take notice of any unusual observations, such as (i) the service door being propped open; (ii) persons that you do not recognize as tenants entering through the lobby or service door or using amenities, etc.. Anything suspicious should be immediately reported to the Resident Manager (superintendent). RESIDENTS AND VISITORS LOG Arrivals and departures of ALL guests, Vendors, Service Providers and City & State Inspectors must be recorded in the Log Book. The Concierge needs to know who’s in the building. Each resident should inform the Concierge if they plan to stay away for an extended period of time. HANDITRAK It is the responsibility of the Resident, to provide key copies (or other access arrangements) for their long term guest s or service providers, such as housekeepers, nannies and dog-walkers. Service providers and long-term guests MUST have “Permission to Enter”. The apartment home (see below on permission to enter). Keys stored in the KeyTrak system must be removed and reentered by use of the key pad code entry. Be sure to use your personal code and not that of a coworker. BUILDING LINK Training will be made available, so that you become familiarized with our “Building Link “System”. Be sure to enter ALL packages, dry cleaning and/or envelopes into the system. When picked up, be sure to have ALL packages, dry cleaning and/or envelopes signed for either by the recipient or with their permission, by you. ALL work order requests must be entered into the system. Our residents receive instructions on how to enter and check the status of their work order requests. It is preferable that the work order requests be entered by our residents. If a request does come to you directly, log it into the system but also kindly remind the tenant of this feature on Building Link. Do not write requests on scrap paper, note pads or Post It notes. Using this method will increase the chances of it being misplaced. All disturbances, accidents, and maintenance related issues must be recorded in the system. “Permission to Enter “ – it is extremely important that any guests or service providers (including nannies, housekeepers and dog-walkers) who are to enter the apartment home in the absence of the resident have appropriate permissions entered in Building Link. Please make sure that this is indicated in Building Link. . Please use the utmost courtesy and professionalism when reminding and encouraging or residents to enter the work order request and Permission to enter online and into the system. If asked by the resident to enter a request on their behalf, you run the risk of entering inaccurate information, so please do so promptly to ensure information is entered as timely and accurately as possible... We do not want to say, No, especially under circumstances when it is not physically possible, but we do want to encourage our residents to use the Building Link system. Please keep in mind that some residents have not yet signed up for Building Link or do not feel comfortable using it. DOOR TO DOOR DELIVERY Most packages and/or dry cleaning arrive during the time when most residents are at work. We would like to accommodate our residents and provide them convenience of not having to come to the Lobby for packages, newspapers and/ or dry cleaning that they might have missed on their way in, by bringing it right to their door. Please call the resident first and offer to have the packages brought up and then, contact another staff person to make these deliveries, as you are not able to leave your post. The Touraine now has a policy that no delivery people (other than furniture movers or others with special approval) will be allowed in the elevators. Deliveries will either be picked up in the lobby by the resident or brought up by a staff member. HAILING TAXI CABS The Concierge should provide this service by offering to hail a cab for all departing residents and guests. . Again, please call another staff person to cover your post when you step out to hail a cab. LUGGAGE CARTS Luggage carts are not to be parked or stored in the mail room or the lobby. Luggage carts are kept behind the package room area. Luggage carts are not to be used for moving furniture. They are not designed for that purpose and it will damage the cart When luggage carts are in use by residents, please be alert for carts being returned to the lobby via the elevator. FURNITURE DELIVERIES No furniture or other large items is allowed to be moved or delivered through the Lobby. Kindly direct such deliveries to the service entrance and encourage (secure) the use of the freight elevator. Allowing furniture through the Lobby and the regular passenger elevator will run the risk of damaging the glass doors, the lobby walls and the unprotected interior of the elevator. You are responsible for monitoring all who enter the service door and you must know exactly where in the building they are going and that permission to enter is secured with the resident. The log book must be entered for all those entering through the service door. ALL VISITORS MUST BE ANNOUNCED Please ensure that ALL visitors and/or deliveries (no deliveries to elevators) are announced BEFORE they proceed to the elevators. We realized that they could be expected. But we can never take it for granted and we do not want to take any unnecessary risks. This is an essential part of security. RELIEF In the event that you need to be relieved from your post, contact available staff via the two-way radio, so that your post will be covered in your absence. Although you may be returning shortly, be sure to inform your relief person of any outstanding issues so that they are expectant of it. At the end of your shift, be sure to inform your relief person for the next shift of any outstanding issues so that are aware and are able to follow up on it. Remember - communication is the key. OOPS, FIDO HAD AN ACCIDENT In the event that one of our four legged friends has an accident, your quick response to assist will be appreciated. Cleaning equipment and supplies are available behind the concierge desk. Although accidents happen, when you see dogs relieving themselves outside near our entrance, please remind their owners to try and find a more appropriate location. CAN I BORROW A …… Although we’d like very much to accommodate our residents, we’re restricted for liability reasons when it comes to lending out tools and ladders. WHAT WARRANTS AN AFTER HOURS MAINTENANCE EMERGENCY? A typical emergency would be Fire, Flood or Life Threatening Situation Fire- Our building is equipped with automatic fire suppression and containment systems. In the event of a fir the automatic system will recognize the fire, its location and will automatically contact the Fire Dept. and the Resident Manager (superintendent). Flood- In the event of a flood please contact the Building Superintendent. Life threatening situation- Call 911 and contact the Resident Manager (superintendent). DOWN TIME All shifts have some down time. This is the ideal time to contribute as a team member. You can do so by checking the glass doors for finger prints, wiping the front desk counter and keeping the Front Desk cleaned and organized. The computer at the Front Desk is set up and assigned for the Building Link system. Surfing the web, logging on to websites, checking personal emails accounts and any other unauthorized use is not permitted. Remember, you’re the first point of contact and you give the first impression. MAINTENANCE Certain weather conditions require that we install our carpet runners in the Lobby. Contact maintenance on your radio at the first sign of rain or snow. If a maintenance employee is not available it is your responsibility to install the carpet runners, and likewise, to remove them once the weather clears. RADIO ETIQUETTE Be mindful of your conversation while using the two way radio. Keep you messages brief and to the point. If extensive explanations are needed, ask that the building staff member come to the Front Desk where the information can be exchanged. Always exercise professional language. Be sure to keep your radio on channel 1. Be sure to turn your radio OFF before placing it in the charger. In order to ensure that the flow of communication is running well, perform radio checks at the beginning and end of your shift. The Touraine is continually striving for excellence. Your contribution will help us reach this goal. Should you have any question in regards to these guidelines, please contact your Building Superintendent – Iver Sanchez

Job DescriptionDescription: Security Dispatcher Jersey City, NJ Jersey City, NJ Description: Guardian Security Services is seeking highly motivated personnel to work as dispatchers in our Jersey City, NJ office. · Must have WinTeam Software Experience · Security Dispatcher experience preferred · Overnight Schedule including weekend · Pay rate is $25.00 per hour Who Are We: Guardian Security Services, Inc. is a full-service, manned, security provider serving the tri-state region since 1972. We offer an array of personnel, such as Unarmed Officers, Fire Life Safety Directors, Fire Guards, Roving Patrol, Concierge and Front Desk Personnel, to fit any building or venue’s requirements. Guardian Dispatch is a growing division at the forefront of improving employee and customer service. Our team members are passionate about growth, innovation and collaboration. We encourage all our Dispatchers to think outside the box and challenge the “that’s what we’ve always done” approach. Qualifications & Responsibilities: Heavy phone use contacting and scheduling employees for callouts through our schedule management system. You will be responsible for updating schedules, calling sites to check up on personnel, relaying messages to management and performing administrative work. · WinTeam experience required (similar scheduling program experience such as Valiant may be accepted) · Microsoft OneDrive, Outlook and Excel experience · Previous experience in security dispatching and managing multiple schedules or as a Security Manager · Basic computer skills to enter data and perform email functions · Ability to maintain accurate logs and reports in military time · Capable of covering open posts and effectively managing schedules · Courteous telephone manner with ability to defuse tense situations · Good customer service and interpersonal skills while interacting with employees, clients and managers across a range of social levels and cultures · Ability to multi-task and effectively prioritize responsibilities during high-intensity call periods · Initiative to take on tasks with little oversight through use of written guides · Good organizational and decision-making skills · Understanding of standard security practices · Critical thinking to evaluate current operating procedures and find areas of improvement · High School graduate (some college education is preferred) Our company participates in E-Verify to confirm the identity and employment eligibility of all new hires. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. We are committed to integrity, excellence, and diversity among our employees. Requirements: Requirements · WinTeam Management: Update scheduling software efficiently and accurately to account for lateness, callouts and site incidents · Answering calls: Professionally receive incoming calls, roll call, and cover open posts in a timely manner. · Incident Assessment: Evaluate the severity of each call to prioritize responses and determine the appropriate level of security response. · Dispatching Personnel: Coordinating with Area Managers to find the most qualified employee for security and concierge locations on a case-by-case basis · Communication Management: Maintain clear and concise communication with employees, management and clients, providing updates and instructions as needed · Incident reporting: Document details of each incident, including timestamps, locations, and actions taken A more extensive explanation of the job duties and responsibilities explained during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Answer incoming service calls ensuring first-call resolution; perform member inquiries and transactions while providing the highest quality member experience. Operate within a high volume call environment to perform a basic transactional and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: • Ensure excellent member service; every call, every time, • Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities., • Perform more complex member transactions and inquiries (releasing check holds, debit and credit card inquiries/disputes, address and phone change, answering loan documentation inquiries, account research, payment requests, account resolution inquiries, online banking requests, fee refund requests, etc.), • Perform outbound calls as needed (member call back queue, as requested for follow-up, may follow-up on member referrals, etc.), • Properly log and track all incoming calls and member contact; ensure wrap up codes properly correspond to member requests., • May document more complicated service transactions required by separation of duties to be performed by a partner department (i.e. MAS or ACH processing). Ensure proper documentation and routing of the request., • Meet/exceed set Contact Center metrics and service goals (i.e. call quality, average talk time, hold time, member wait time, productivity requirements, etc.), • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment., • Cross-sell additional products and services to best fit member need(s)., • Cross-train more complex servicing transactions and service such as online banking requests and troubleshooting, member email, existing and pending loan questions, etc., • May train new MSRs for basic transactions and inbound service calls., • Back up other queues as necessary (general queue and queues less complex, when call volume dictates)., • May help answer member emails or chats, as necessary, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • 1-2 years' Call Center experience, • Retail banking experience is a plus, • Availability to work overtime and Saturdays as required, • Ability to work onsite for the first 6 months, then a hybrid model is implemented. Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Strong research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following: Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You'll Love Working Here: The pay range for this position is between $20-38.05/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Its Hourly Paid Job (US - Remote). Urgent Hiring!!!! We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent., • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired. Required Skills: Typing Hiring Accountability Reliability Metrics Reason Databases Troubleshooting Education Time Management Software Customer Service Communication Sales Training Management

Medical Office Support Brooklyn Full-Time/Regular NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Secretary I-Intake/Scheduler, Call Center/Hub. In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: • Schedules appointments for visits, treatments, and procedures. Reviews appointment confirmation responses and manages waitlists. Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms., • Obtains authorizations for services as needed. Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. Handles faxes and mail., • Prepares standard letters and forms as needed., • Administrative Physician and Practice Support, • Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties., • Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.)., • Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person., • Maintains cooperative and professional relationships with physicians, nurses, and office staff., • Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload., • Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages., • Participates in training staff in registration and office policies and responsibilities., • May assist, provide guidance and/or train less senior staff., • Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc., • Provides patients with non-clinical instructions for any upcoming appointments/procedures., • Promotes the use and sign-up of MyChart., • Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc., • Reviews the waitlist periodically and ensures patients are being called and offered appointments., • Responsible for rescheduling patients when physicians are out or blocking their schedules., • Organizes and distributes mail and faxes., • Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts., • Manages the physician's calendars including creating and sending calendar invites., • Releases medical records in accordance of HIPAA and FGP ROI procedures., • Documents disclosures in Epic and fulfills requests within a 10 day timeframe., • Processes incoming and outgoing documents via paper and electronic records., • Scans, uploads and forwards appropriate information within EPIC., • Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider., • Secures appropriate signatures and forwards documents/forms to correct destination., • Follows up with the physician on any outstanding messages related to patient care., • Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff., • Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. Refers Surgical and Infusion scheduling to Senior Medical Secretary., • Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed., • Reviews work for accuracy and completeness. Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal., • Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider., • Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. Responsible for Patient, Referral and Authorization work queues., • Obtains and documents referrals received in EPIC., • Collaborates with other NYU Langone sites to ensure seamless continuation of care., • Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks)., • Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed., • Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization., • Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. Patient Experience and Access • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off), • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate., • Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.), • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience., • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles., • Performs other related duties as needed by providers and supervisor. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness

At GWI, we're always looking for extraordinary people who thrive on making an impact. While we're not actively hiring for this role right now, we're keen to connect with Sales Development Representatives for future opportunities at GWI. If you're interested in working with us but haven't quite spotted the perfect role yet, we'd love you to join our proactive talent community. By submitting your application and answering a few curated questions, you'll be among the first we reach out to when the right opportunity arises that aligns with your profile. Who knows, it could be the start of something, well, extraordinary. As our Sales Development Representative you'll: Own the beginning of the sales cycle. This person will partner with the GWI sales team to help drive new business. You will be joining the business during a period of rapid growth, providing a fast paced, smart and entrepreneurial environment from which there are opportunities to build, grow and develop at an unrivalled pace! You will be the first experience and point of contact for potential new customers at GWI. So being organized and tenacious in pursuing opportunities and leads will be crucial. Below are some of the day to day responsibilities: • Identify new business opportunities through outbound lead generation, research and prospecting, • Secure meetings for the GWI sales organization through via cold calling, social selling and emails, • Analyze customer needs and identify potential solutions, • Present and explain GWI product offerings, • It's also fun; shaking things up is what working for GWI is all about. You'll need to be flexible, comfortable with continuous change, and working in a high-tempo environment. You'll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. Here's what the team will be looking for in you: • You have a warm and empathetic approach, • You are thick skinned and not afraid or demotivated by rejection or objections, • You're a self starter that is curious and loves to ask questions, • Confident in communicating with stakeholders and peers, • You'll be self aware and an active listener and have the ability to engage in complicated conversations, • Having an eye for detail and an organised approach to your work and time management, • Desire to cold call and build new relationships on phone, email and over video call, • Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, and they're a big part of what we're looking for in you. Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That's why when you work for us, you'll enjoy a full spectrum of generous perks, rewards and office benefits. • Competitive annual leave (excluding bank holidays) and December holiday office closure days on top, • Flexitime, • Early finishes on Fridays (4:30pm weekly, and 1pm during summer), • Work from Anywhere in the world - up to 15 days, • Hybrid home/office working, • Latest tech equipment + WFH office budget, • A genuine commitment to mental and physical health, with a range of content, tools, and perks to help you look after your wellbeing, • OneGWI - the team that focuses on D&I in the workplace, • And more! GWI was founded with the knowledge that understanding your audience is really important for business. When you know who you're speaking to and why, you can create content and campaigns that stand out to the people that matter. Through our global online survey, we gather data on the behaviour and perceptions of consumers across the world. This provides businesses with deep, actionable insights on their audience, revealed from data they trust. It's been going well, too. Since launching in 2009, we've become one of the UK's fastest growing target audience companies. We're not about to stop growing any time soon. As a business, we're on a mission to re-engineer data-driven marketing, and we're on the lookout for talented people to join us. Imagine if our data came from just one kind of person. We'd get a very nuanced view of the world. And we definitely wouldn't have got off the ground as a business. Although things certainly aren't perfect, we live in a society where differences are increasingly celebrated so we'd expect nothing else from our teams. In fact, the GWI office is as diverse as our global data, it's really important to us that it stays that way. This is a place to feel at home, express yourself freely and make your mark. #LI-DNI

Job DescriptionRole Summary Are you an empathetic, solution-minded communicator who loves making a positive difference in patients' lives? We are seeking a dedicated Advocate I to join our dynamic contact center hub! In this key support role, you will be responsible for providing exceptional service across inbound and outbound customer support assignments. Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. If you thrive in a fast-paced, patient-centric environment and enjoy multi-tasking alongside a collaborative, mission-driven team, this role offers an inspiring opportunity to grow and succeed. Duties & Responsibilities Answer incoming phone calls, emails, and contact requests coming into the hub expeditiously and professionally. Appropriately screen, transfer, resolve, and dispose of calls while adhering to all process and documentation standards. Review, process, schedule, and authorize orders according to department protocols. Ensure appropriate and timely documentation of all updates, encounters, and communications in source systems as outlined by department protocols. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols. Respond to questions and inquiries regarding authorization status and requirements. Provide eligibility status and benefit information for patients. Collect, update, and verify patient and provider information as required. Address both patient and provider inquiries, escalating to management when appropriate. Conduct appointment confirmations and reminders as outlined by department protocols, updating appointment records accordingly. Maintain current and accurate records of all scheduled appointments, including times and outcomes (e.g., appointment occurred, reasons for rescheduling). Troubleshoot and resolve basic issues independently, escalating to management when necessary. Complete all required documentation in a timely and accurate manner. Protect privacy and maintain strict confidentiality of all company procedures and information regarding team members, patients, and families. Follow all company policies and procedures and participate in required Quality Improvement activities, staff training, and team meetings. Communicate regularly with supervisors and the team regarding workload and priorities. Timely complete all mandated trainings, education, and occupational health screenings as needed. Exercise flexibility in performing assignments as business needs evolve. Required QualificationsEducation & Experience High School Diploma or GED Equivalency. Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed. Experience utilizing telephony platforms such as Genesys. Knowledge, Skills & Abilities Outstanding customer service orientation, especially in telephone and written communications. Excellent and accurate data entry skills and experience using multiple software platforms. Strong problem-solving skills and persistence in the face of challenges. Excellent organizational, multi-tasking, and communication skills. Ability to work independently with minimal supervision and prioritize effectively in a fast-paced environment. Experience and competency working with people from diverse backgrounds and cultures. Commitment to unlocking the full potential of vulnerable seniors. Flexibility with work hours and adaptability to evolving duties. Must reside within driving distance of the local branch. Desired Qualifications Minimum of one (1) year of experience working in a healthcare or specialized senior care setting. Bilingual fluency in English and Spanish (verbal and written). Location and Work Type Work Type: Full-Time Contract Position (40 hours per week; 6-month assignment). Work Setting: Hybrid Schedule: Monday through Friday, 9:00 AM – 5:30 PM PST.

Job Description Work experience requirements: • Exceptional written/oral communication, as well as excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System isa plus., • May also require one (1) to three (3) years Accounting/Bookkeeping experience. Job Duties/Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Performs general bookkeeping duties and budget analysis, as needed, as well as miscellaneous accounting duties., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Enters cooperators' monthly payments into Yardi System., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Compares inventory to computer and office records (such as received/un-received purchase orders, supply requisitions, work orders and invoices) to obtain current inventory., • Processes purchase requisitions, packing slips, invoices and chargebacks., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned. Education/Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, is a plus Testing:

Job Description Essential Job Duties and Responsibilities: • Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing cooperators complaints in person as necessary., • Manages radio, phone or computer to dispatch crews, vehicles or other field units as applicable., • Distributes work orders and supply requisitions via two-way radio, email, electronically, or in person., • Maintains residential receivable accounts, • Monitors records of work orders distributed, amount of work orders and work in progress for supervisors., • Monitors records, supply requisitions distributed, amount of work orders and work in progress for supervisors., • Greets and welcomes visitors and obtains initial assessment of reason for visit; Notifies company personnel of visitor’s arrival., • Compose and track emails to departments, cooperators and follows up with as necessary to track task completion., • Respond to Shareholders’ inquiries concerning account (payments/charges) information., • Creates and maintains files, as needed, • Creates correspondence and/or flyers, as necessary., • Prepares distribution of schedules for units work orders., • Monitors and maintains elevator or inventory log as necessary., • Completes data entry for all appointments., • Prepares and closes work orders and supply requisitions upon completion., • Additional duties and responsibilities as assigned. NOTE: Service Representatives’ actual duties may vary, depending upon the department to which they are assigned Work Experience and Minimum requirements: • Exceptional written/oral communication, as well as, excellent customer service and interpersonal skills., • Proficient in Microsoft Office Suite, • Bilingual, a plus., • Hands-on experience with office equipment, • Multitasking and time-management skills, with the ability to prioritize tasks is essential., • Ability to deal with a high volume of callers and visitors while maintaining a professional approach., • Knowledge of Yardi Property Management System a plus. Educational Requirements: • High School Diploma or equivalent, • College courses or A.S. degree, a plus Testing: • Drug screening, as permitted by, and consistent with, applicable law. Physical Requirements: Persons performing service in this position classification may routinely exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects. This type of work may involve regular walking, standing or sitting for extended periods of time. It may involve stooping or bending. Handling and working with various materials and objects may be required. Reasonable accommodations may be made to enable a person to perform the essential functions of the job. Riverbay Corporation is an Equal Opportunity Employer. This is a part-time, per diem role. Shifts may vary between: 11:00 pm to 7:00 am, 7:00 am to 3:00 pm, 3:00 pm to 11:00 pm. (Schedule may vary based on department needs to include nights, weekends and holidays)

Clara answers the phone when a clinic can't. We're hiring the engineer who will lead how she listens, understands and decides what to say next. You'll know the frontier of voice AI well enough to tell us what to replace. We're not attached to our current design. We're attached to evidence: a new design ships when it beats the old one on our real calls. About Curo Curo builds voice agents for healthcare practices. Our first agent, Clara, handles after-hours patient calls. She captures intake, answers approved questions, escalates urgent calls and hands a clean lead to the clinic's CRM. Clara is already taking real patient calls for our first fertility-network customer—one of the largest IVF networks in the world—and we’re onboarding additional clinic groups now. We’re a small founding team building production voice AI for healthcare, and we’re looking for a founding engineer who wants meaningful ownership and direct impact on the product. Curo is based in Allentown, Pennsylvania, with a remote engineering team. The role You'll own and lead Clara's orchestration layer: everything between a caller's audio and Clara's next words. That covers turn-taking, intent classification, slot capture, dialogue control, and which models do which jobs. Today that layer is a deterministic state machine fed by a cascade of classifiers. The language model extracts facts but never routes the call. That design has earned its place on real calls, and it's yours to rethink. Two rules stay fixed, whatever you build. Weak evidence never triggers an irreversible action, like a transfer or an ended call. Safety paths fail safe. You'll build on the multi-tenant platform underneath, working with the engineer who designed it. Every new clinic brings new providers, offices, vocabulary and callers. Your job is to make adapting to them a data change, not an engineering project. This is a Senior-level role: you set the direction for this layer. What you'll do • Lead the orchestration layer. Own its architecture and roadmap, including the call on what stays deterministic and what moves to models., • Bring the frontier in, on evidence. Realtime and speech-to-speech models, semantic endpointing, LLM-led dialogue with guardrails: test each against real calls and adopt what wins., • Build the gate. Extend our real-call replay and simulated-caller evals until they can score a redesign, not just a patch., • Make understanding survive the phone line. Intent classification and slot capture for spelled names, dates of birth, phone numbers, emails and addresses, through ASR errors, corrections and readbacks, in English and Spanish., • Own the feel of the conversation. Turn-taking, interruptions and latency, so callers don't talk over Clara or wait through silence., • Build the loop that improves it. Mine failures from real call traces, adjudicate gold sets, distill cheaper models, and promote only what beats the incumbent on held-out real calls., • Make clinic onboarding a data change. Per-clinic vocabularies, catalogs, speech-recognition keyterms and per-language wording, each with an eval gate before the first call. What you'll bring • You’ve led production conversational AI. You’ve owned the runtime real people interact with—from turn-taking through understanding—and helped set its technical direction. That usually means 6+ years working in ML, NLP, conversational AI, or adjacent systems., • Fluency at the frontier. You’re hands-on with current realtime and speech-to-speech models, streaming speech recognition and synthesis, and LLM tool calling. You have an informed view of what’s ready for regulated production today—and what isn’t., • The phone line’s failure modes, firsthand. You know what happens to digits and spelled names under ASR, how turns get split mid-thought, how barge-in breaks conversations, and what tight latency budgets feel like in production., • Evaluation as a reflex. You’ve built gold sets, regression suites, and offline replay over real conversations. You prove a new design beats the old one before switching over., • Technical leadership. You’ve owned an architecture, made the call to rebuild it—or not—and brought other engineers along., • Production Python and care with regulated data. You write typed, tested production code and have experience working with PHI under HIPAA or similarly sensitive data. If you match most of this, apply. We’d rather meet you than have you rule yourself out. Nice to have • Healthcare voice AI: patient access, scheduling, intake or triage., • Deep experience with Pipecat, LiveKit or Twilio, or contributions to open-source voice-agent frameworks., • Spanish-language voice agents., • Distillation, active learning or weak supervision, and LLM judges calibrated against human adjudication., • Multi-tenant conversational platforms., • Property-based testing, such as Hypothesis. How we work • Not married to the design; married to the evidence. Every change ships with before-and-after numbers from real calls in the pull request. For a redesign, building that measurement is part of the work., • Test first. The property fails before the fix lands., • Real calls close tickets. A ticket closes when a real call proves it, not when the suite goes green., • Failure modes are chosen. Safety paths fail safe, and no change trades a wrong answer for a crash., • We build with AI coding agents every day. You'll use them to move faster, and hold their output to the same bar as your own. Our stack This is what runs today. You'll decide what the orchestration layer runs next. • Voice: Pipecat (as the media layer only), Deepgram Flux, ElevenLabs, Twilio, • Models: Anthropic Claude (API and AWS Bedrock), bge-small embeddings, scikit-learn distilled heads, spaCy, • Platform and measurement: Python, AWS (Fargate, S3), Weights & Biases Weave, pytest with Hypothesis Compensation, location and benefits • Base salary: $140,000–$160,000, • Equity: Meaningful stock option grant, up to 2%, depending on experience and scope, • Location: Remote, U.S., • Visa sponsorship: Not available at this time, • Benefits: 20 days of paid time off plus company holidays. We do not currently offer employer-sponsored health, dental, vision, or 401(k) benefits. We expect to begin expanding our benefits program in 2027. How to apply Apply with your resume and a short note, five sentences at most, answering one question: Tell us about a time you replaced part of a voice or dialogue system with something newer. How did you prove it was better before you switched over? Specific beats polished. We accept applications on an ongoing basis, so there’s no set deadline. Equal opportunity Curo is an equal opportunity employer. We welcome applicants of every background and do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. If you need a reasonable accommodation during the application or interview process, please let us know.

The Commission on Human Rights (the "Commission") is the City agency charged with enforcing the New York City Human Rights Law ("City Human Rights Law"), one of the most expansive civil rights laws in the nation, prohibiting discrimination in housing, employment, and public accommodations. The Commission investigates, litigates, and adjudicates claims of discrimination brought by the public. Where the Commission finds unlawful discrimination, harassment, and retaliation have occurred, it obtains compensation to victims, orders companies to take corrective action, and can assess civil penalties. The Commission also engages in training and education to ensure New Yorkers understand their rights and responsibilities under City law. OCRE is seeking an experienced Customer Service/Intake Professional to serve as Assistant Director of Infoline. Job Description: - Ensure high-quality services for New Yorkers who seek assistance via the Commission's Infoline and Intake units by instituting data-driven improvements and otherwise enhancing operations. - Act as a backup supervisor/manager for Infoline staff, supporting Director of Infoline. - Communicate effectively and efficiently with New Yorkers seeking information or services, community-based organizations, across departments, and with coworkers and supervisors by email, phone and in person. - Serve agency's reporting needs by creating and maintaining reports and queries in a database using common SQL terms; troubleshoot query-building and be responsible for batch-updates to the system. - Support the agency's outreach and planning efforts by providing analysis of periodic and ad-hoc reports using basic graphing tools, as well as managing scheduling for outreach events and the outreach calendar. - Support attorneys and staff by helping to maintain continuity within the OCRE database by identifying issues, backfilling or correcting entries and developing training techniques to address user deficiencies - Work with Infoline Director to organize small in-house trainings and develop contacts with community-based organizations to improve service to New Yorkers seeking information on discrimination. - Perform complex and emergency Pre-Complaint Interventions - Draft complaints - Juggle short and long-term assignments in fast-paced environment to meet deadlines. - Organize staff meetings; represent Infoline and Intake at inter-departmental meetings. - Create and update training and process materials and participate in training programs, conferences, and other OCRE activities as requested. - Organize, create and maintain digital and paper filing system. - Deliver meticulous data entry at a fast pace and check own work for accuracy. - Provide support and assistance to Infoline Director, OCRE Assistant Commissioner, and OCRE Deputy Commissioner, including scheduling meetings, answering or directing email, directing calls and other administrative tasks as needed. - Performs all duties as needed to advance the work of OCRE and all other duties as assigned. Minimum Qualifications: 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Preferred Skills: - Demonstrated experience supervising or managing a high-volume call center, hotline, customer service or similar public facing operation. - Experience monitoring call center performance metrics, including call volume, wait times, abandonment rates, response times, staffing levels, and other key performance indicators. - Strong relationships with organizations and groups serving diverse communities in the City and experience working with some of the following people and communities: immigrants people of color people with limited English proficiency people living with HIV/AIDS lesbian, gay, bisexual and/or transgender people people with disabilities people with accommodations issues related to pregnancy, disability or religion and people with criminal or arrest histories. - Must be well-organized, assertive, and able to work independently and collaboratively. - Strong work ethic. - Excellent attention to detail and organizational skills. - Strong oral and written communication skills. - Strong people skills and leadership skills. - Demonstrated commitment to providing accessible, respectful, and culturally responsive service to diverse communities. - Familiarity with the NYCHRL. - Fluency in a language other than English, preferably one common in New York City - Four years of satisfactory full- time experience in one of the following sectors: intergroup relations community relations civil rights law enforcement block or tenant organizing investigations related to law enforcement labor or industrial relations education social work or law - Ability to read and understand laws, rules and regulations - High proficiency in Microsoft Office programs Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/. Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Senior Sales Development Representative (SDR) / SDR Lead NextGen Coding Company — New York City / United States (Hybrid & Remote) Engagement: Contract / Part-Time (20 hours a week) → Full-Time Opportunity Starting Hours: Approximately 20 Hours/Week Compensation: $30/Hour + $250 per Qualified Meeting Attended + 3% Revenue Commission Availability: Monday–Friday, 9:00 AM–5:00 PM ET Commitment: Minimum 1 Year NYC Access: Must be able to periodically work with leadership in Hudson Yards, Manhattan ROLE OVERVIEW NextGen Coding Company is hiring a highly driven Senior SDR / SDR Lead to directly drive new business and help build a scalable outbound sales engine. The objective is simple: generate qualified meetings, pipeline, and revenue. We want a hunter who is comfortable picking up the phone, speaking with decision-makers, handling rejection, following up consistently, and figuring out how to generate opportunities. You will personally cold call, prospect, email, qualify prospects, book meetings, test markets, develop messaging, and determine which outbound strategies produce results. NextGen will provide paid Apollo access, an auto-dialer, HubSpot, company email, sales materials, prospect data, target markets, and direct access to leadership. We do not want someone who requires a detailed daily playbook. We will provide goals, resources, context, and support. You will be expected to take ownership, execute, measure results, and continuously improve. The role begins at approximately 10 hours per week. Strong performers can scale to 20, 30, and ultimately 40 hours per week based on qualified meetings, pipeline, and revenue generated. CORE RESPONSIBILITIES • Conduct high-volume outbound cold calling, • Use NextGen's auto-dialer to maximize live conversations, • Prospect founders, CEOs, COOs, CTOs, CIOs, VPs, Directors, hiring managers, operations leaders, technology leaders, and other decision-makers, • Convert live conversations into qualified meetings, • Develop cold-call openings, discovery questions, objection handling, and follow-up strategies, • Build targeted prospect lists using Apollo and other available resources, • Execute multi-touch campaigns across phone, email, LinkedIn, and voicemail, • Write concise cold emails designed to generate conversations, • Research accounts, decision-makers, buying signals, hiring activity, technology initiatives, and business pain points, • Test industries, personas, offers, messaging, and outreach strategies, • Manage Apollo prospecting, lists, sequences, and campaigns, • Maintain accurate activity, meeting, and pipeline data in HubSpot, • Follow up with conference, trade-show, historical, and company-generated leads, • Re-engage prospects and stalled opportunities, • Track sourced pipeline and revenue, • Analyze conversion rates and improve campaigns, • Identify new outbound opportunities independently, • Document successful campaigns and processes for future SDRs, • Help train and support additional SDRs as the sales organization grows, • Provide leadership with weekly activity, pipeline, and performance reporting Phone prospecting is a major component of the position. Candidates who primarily want to send automated emails rather than speak with prospects should not apply. WHAT WE SELL NextGen provides: • Custom Software Development, • Artificial Intelligence & AI Consulting, • Business Process Automation, • Staff Augmentation, • Software Engineering, • Cloud & Infrastructure, • Data Engineering, • System Integration, • Web & Application Development, • Technology Consulting SALES TECHNOLOGY & RESOURCES NextGen will provide: • Paid Apollo access, • Auto-dialer, • HubSpot / CRM access, • Company email, • Sales materials, • Existing prospect and lead data where available, • Target market and service information, • Existing campaign learnings, • Conference and event leads, • Direct access to company leadership, • Technical support for understanding NextGen's services NYC / HUDSON YARDS The position provides remote flexibility, but candidates must be able to periodically work in person with leadership in Hudson Yards, New York City. In-person sessions may include cold-calling blocks, prospecting, roleplaying, call reviews, campaign development, pipeline reviews, conference follow-up, sales strategy, client/prospect meetings, and NYC networking. PERFORMANCE EXPECTATIONS Our long-term objective is to build an outbound organization capable of generating 100+ qualified meetings attended per month. The SDR Lead will initially be evaluated on personal production and can progressively take greater ownership of the broader SDR function. Primary KPIs include: • Outbound calls and calls per hour, • Live conversations and decision-maker conversations, • Connect rate, • New prospects contacted, • Prospects added to sequences, • Email and LinkedIn activity, • Positive response rate, • Meetings booked, • Qualified meetings attended, • Meeting show rate, • Conversation-to-meeting conversion, • Meeting-to-opportunity conversion, • Qualified pipeline generated, • Revenue sourced HOURS & GROWTH The position begins at approximately 10 hours per week. Strong performance can increase the engagement: 10 Hours → 20 Hours → 30 Hours → 40 Hours Per Week Additional hours are earned based on performance. We want the role to economically justify its expansion through qualified meetings, pipeline, and ultimately revenue. REQUIRED AVAILABILITY Candidates must: • Be available Monday–Friday between 9:00 AM–5:00 PM ET, • Conduct outreach during U.S. business hours, • Be available for prospect conversations and internal coordination, • Be able to periodically work in Hudson Yards, NYC, • Be comfortable attending occasional NYC conferences, networking events, or sales activities, • Make a minimum one-year commitment REQUIRED EXPERIENCE • 2+ years of SDR, BDR, outbound sales, business development, or comparable experience preferred, • At least 1 year of meaningful cold-calling experience, • Demonstrated success generating meetings through outbound prospecting, • Experience conducting high-volume cold calling, • Strong objection-handling and discovery skills, • Experience prospecting executives and senior decision-makers, • Experience developing outbound campaigns, • Phone, email, and LinkedIn prospecting experience, • Understanding of multi-touch outbound sequences, • Apollo, HubSpot, or comparable sales technology experience, • Strong written and verbal communication, • Strong organization and follow-through, • Ability to operate independently, • Ability to analyze results and adjust strategy, • Comfortable being measured against aggressive sales KPIs PREFERRED EXPERIENCE Experience selling or prospecting within IT services, software development, AI, SaaS, technology consulting, staff augmentation, staffing/recruiting, or B2B professional services is preferred. Experience with Apollo, HubSpot, LinkedIn Sales Navigator, ZoomInfo, Instantly, JustCall, auto-dialers, email sequencing, and sales engagement platforms is a plus. IDEAL CANDIDATE We want a hunter — someone who hears "go generate pipeline" and starts figuring out how to do it. The ideal candidate is competitive, sales-driven, persistent, resilient under rejection, confident speaking with executives, strong at objection handling, quick on their feet, resourceful, self-directed, organized, coachable, data-driven, accountable, and motivated by measurable performance. You should be capable of both personally producing sales opportunities and eventually helping build a larger SDR organization. COMPENSATION Base Compensation: $25/Hour Qualified Meeting Bonus: $50 per qualified meeting attended A qualified meeting must: • Be attended by the prospect, • Include a relevant decision-maker or key stakeholder, • Match an approved NextGen target customer profile, • Represent a legitimate potential business opportunity, • Have a reasonable potential need for a NextGen service, • Be accepted by management as qualified Revenue Commission: 3% of sourced revenue, paid upon collection of the client's first invoice. There is no cap on variable compensation. Examples: $10,000 sourced project → $300 commission $25,000 sourced project → $750 commission $60,000 sourced project → $1,800 commission $100,000 sourced project → $3,000 commission Meeting bonuses are paid separately from revenue commission. APPLICATION REQUIREMENT Please include a short note answering: • Average outbound cold calls per day in your most recent role, • Average qualified meetings booked per month, • Quota and average quota attainment, • Best SDR/BDR month with specific numbers, • Percentage of meetings historically generated through phone outreach, • Experience with Apollo and HubSpot, • Auto-dialer/power-dialer experience, • Example of an outbound campaign you personally built or improved and the results, • Largest commission check earned, • Availability between 9:00 AM–5:00 PM ET, • Ability to periodically work in Hudson Yards, NYC, • Willingness to start at approximately 10 hours/week and scale based on performance, • Willingness to make a minimum one-year commitment Seniority Level: Mid-Senior Level Employment Type: Contract / Part-Time → Full-Time Opportunity Location: United States — Remote / Hybrid NYC Compensation: $30/Hour + $250 per Qualified Meeting Attended + 3% Revenue Commission Availability: 9:00 AM–5:00 PM ET Minimum Commitment: 1 Year

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.Role SummaryThe Capital Partners (CP) Artificial Intelligence (AI) Enablement Senior Analyst will support efforts to scale AI as a core operating capability across the Capital Partners business. Working under the leadership of the CP AI Design & Enablement & Adoption Lead, this role will support the rollout of CP's AI strategy by translating approved AI capabilities into practical, role-relevant guidance, learning materials, and adoption support. The role will help employees effectively integrate approved AI tools into their day-to-day work, ensuring usage is aligned with established business processes, responsible AI principles, and applicable governance requirements. This role will play a key part in coordinating working sessions, supporting program execution, managing follow-through across enablement activities, supporting AI onboarding, maintaining enablement and knowledge assets, gathering structured user feedback, and fostering sustained adoption and localized innovation.1. AI Use Case Pilots and DeploymentDeliver role-relevant AI enablement through workshops, onboarding sessions, demonstrations, and self-service learning resources.Translate approved AI capabilities, workflow patterns, and responsible-use expectations into simple guidance that employees can apply in daily work.Coordinate enablement activities with product releases, communications, change plans, working sessions, and business-readiness milestones.Help accelerate ROI-driven AI use cases, ensuring initiatives progress from pilot to production-ready solutions with measurable business outcomes.Ensure adoption efforts are coordinated with enablement, change, communication, and readiness plans.Support the rollout of AI tools across CP teams, establishing a foundation for sustained adoption, behavioral change, and scalable processes.Design and deliver practical, role-relevant AI enablement programs that help employees understand how and when to use AI within existing workflows.Help maintain the Capital Partners AI Use Case InventorySupport process mapping and future-state process design discussions, helping business partners identify where approved AI capabilities can improve workflow effectiveness, reduce friction, or support better business outcomes.2. Knowledge Assets & Adoption SupportDevelop and maintain scalable playbooks, prompt patterns, quick-start guides, FAQs, examples, and onboarding materials using approved templates and terminology.Partner with content owners and Knowledge Management to publish current, discoverable materials and retire outdated or duplicative guidance.Provide first-line adoption support by answering common questions with approved materials, directing users to established resources, and escalating unresolved items.Proactively identify roadblocks, raise risks or delays early, and suggest practical options to keep enablement activities moving forward.3. Feedback, Insights & Continuous ImprovementCapture adoption feedback, user questions, friction points, training needs, and content gaps using established intake and documentation methods.Help compile insights and recurring themes to inform enablement updates, support plans, retrospectives, process improvements, and continuous improvement.Use only approved tools, data sources, templates, and channels, and escalate suspected content, access, data-handling, or usage concerns through established processes.Monitor usage and adoption metrics, gather feedback, and recommend course corrections based on business value and user experience.Relevant Knowledge & Exposure5+ years of relevant work experience, with demonstrated ability to manage workstreams, coordinate stakeholders, and drive processes to completion.Experience supporting enablement, training, change management, process improvement, or adoption of new tools.Strong organizational and process management skills, with attention to detail and a demonstrated ability to keep multiple activities on track.Strong multitasking skills, with the ability to prioritize competing workstreams, manage shifting timelines, and follow through without losing detail.Strong communication skills; able to explain complex concepts clearly.Comfortable working with stakeholders across business and technology.Working knowledge of AI-enabled productivity tools, data concepts, business processes, and technology-enabled ways of working; deep technical AI expertise is not required.Proactive and creative mindset, with the confidence to ask for help, escalate when work is off track, and suggest practical ways to resolve roadblocks.Experience in regulated or complex environments preferred.Skilled at facilitating discussions and engaging cross-functional stakeholders.Exposure to process mapping, workflow design or redesign, business analysis, or transformation initiatives is preferred.Salary RangeNY: $90,000 - $130,000 base salary + annual bonus opportunityBBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.About BBH:Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.SummaryLocation: New YorkType: Full time

Job DescriptionBenefits: • 401(k), • Free uniforms, • Health insurance RentQuest and Staged are a full-service furniture and prop rental company specializing in custom built and original one-of-a-kind pieces perfectly suited for any function or residential property. From fashionable banquettes to illuminated displays, to beautiful bedroom and living room set ups, we source the latest design trends to ensure our clients are on the cutting edge of style. Responsibilities: • Handle phone dispatch to coordinate and monitor all transportation and routing operations., • Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status, answering questions., • Verifies items shipped by matching bills of lading, reconciling quantities, and noting discrepancies., • Inventories and verifies damaged stock upon arrival in warehouse, • Manages and facilitates the process or repairing and replacing damaged items in a 48-hour time frame, • Update inventory software system for damages, repairs, and new items, • Prepare accurate reports for upper management., • Other projects and/or duties as assigned which may include minor warehouse assistance.Key Qualifications:, • Salary Rage based on experience, • 1-2 years Warehouse experience preferred., • Energetic and professional with excellent verbal skills., • Focus and remain on task in a fast-paced environment, • Attention to detail, • Time management skills, • Able to work well under pressure, • Must be able to work well with other staff members and supervisors, • Must have an open availability, flexible and able to work various shifts and over time., • High school diploma or GEDPreferred Qualifications:, • Computer literate in Office Suite programs, CRM software and navigating the internet., • Prior furniture rental experience, • Prior customer service experience**Our office located in Midtown, NYC, and our current warehouse is located at Elizabeth NJ. Within the next couple of months, we will be relocating our warehouse to Bridgeport, CT. Temporarily, this role will be located in a coworking space located in Bridgeport, however when available, this role will be permanently located in our new Bridgeport Warehouse Location. Please do not call to the office apply sending your resume.

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job Description YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Compensation: $27.00-$28.00 plus per hour, based on relevant experience. Location: 2169 86th Street, 2nd Floor, Brooklyn, NY 11214 (Bay Ridge) Schedule: Monday-Friday 9:00AM-5:00PM Onsite (Overtime available to staff cases) Responsibilities: We are looking for individuals with both home care coordination experience and are bilingual (Russian/Spanish/Creole and English). • Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability., • Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements., • Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly., • Adapt quickly to scheduling changes caused by callouts, emergencies, or updated client needs., • Maintain accurate and up-to-date scheduling records using HHA eXchange., • Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets., • Review and document temporary orders daily., • Call existing patients monthly and document communication using internal templates., • Mediate between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery., • Provide general administrative support including answering phones, updating reports, and maintaining. Qualifications: • Prior home care Coordination experience (staffing cases), must be bilingual in Russian/Spanish/Creole and English, • Proficiency with HHA eXchange or similar scheduling platforms is a plus., • Ability to demonstrate patience, care, and empathy., • Excellent phone etiquette and communication skills., • Must be comfortable working in a fast-paced, team-oriented environment. Benefits We offer the Ultimate employee perks (literally)! • Paid Time-Off, • Medical Coverage, Vision, and Dental Benefits, • 401k Retirement plan + Employer Match, • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance About Us Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care. Why Choose Us? At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.

Job DescriptionGuest Service Specialist Location: New York, NY (In-Person) Schedule: Monday–Friday, 12:00 PM – 8:00 PM EST Compensation: $24–26/hr, depending on experience About Furnished Quarters Furnished Quarters is one of the largest independently owned providers of temporary furnished apartments, blending the best of hospitality, real estate, and design. With 25 years of experience and LGBTQ+ diverse-owned certification, we bring a human-first approach to short-term living—elevated by care, community, and connection. We offer stays of 30 days or longer for business and leisure travelers, supported by a team that values collaboration, growth, and individuality. Our five core values—Challenge, Collaboration, Care, Career, and Community—shape everything we do. If you’re looking to join a culture that values work-life balance, celebrates your uniqueness, and gives your voice weight, it’s time to #StayDifferent. The Opportunity We’re seeking a high-touch, resourceful Guest Service Specialist to support our guests from pre-arrival through departure. You’ll be the frontline of service, ensuring guests feel welcomed, cared for, and heard—whether answering inquiries, resolving issues, or coordinating with internal teams and vendors. This is a great role for someone who thrives in a collaborative environment, enjoys solving problems, and is passionate about delivering thoughtful, detail-oriented service. What You’ll DoGuest Experience & Communication • Provide timely, professional, and personalized support to guests and clients by phone, email, and other approved communication channels, • Send accurate pre-arrival, arrival, stay-related, and departure communications within established timeframes, • Respond to guest inquiries, voicemails, emails, and service cases within established service levels, • Manage guest and internal cases from intake through resolution, ensuring timely follow-up and clear documentation, • Troubleshoot common access, Wi-Fi, television, utility, parking, and apartment-related concerns and coordinate additional support when needed, • Serve as an initial point of contact for guest concerns and appropriately escalate complex, urgent, or recurring issues, • Maintain accurate records of guest interactions, actions, decisions, and outcomes in Salesforce and other designated systems, • Support service recovery by coordinating corrective action and keeping guests and internal partners informedOperations & Coordination, • Coordinate apartment setups and deconstructs, arrivals, departures, inspections, and apartment-readiness activities, • Support utility setup and changes, internet and television services, parking arrangements, housekeeping, maintenance, and other apartment-related services, • Coordinate service appointments, vendor and building access, elevator reservations, Certificates of Insurance, and property-specific requirements, • Review inspection results and follow up on deficiencies that could affect apartment readiness or the guest experience, • Partner with properties, building management, vendors, and cross-functional teams to resolve operational needs and ensure effective handoffs, • Monitor open cases, tasks, deadlines, and service levels using Salesforce dashboards and other operational tools, • Maintain accurate documentation and supporting information for operational activities and billing, • Communicate delays, risks, roadblocks, and unresolved concerns to the appropriate stakeholdersCulture & Teamwork, • Collaborate with colleagues, properties, vendors, and cross-functional partners through timely and professional communication, • Maintain ownership of assigned cases and responsibilities from initiation through completion, • Participate in cross-training and provide coverage across Guest Operations based on business and staffing needs, • Maintain a calm, professional, and solutions-oriented approach during urgent, complex, or high-volume situations, • Identify recurring service issues or workflow gaps and share opportunities for improvement, • Embody Furnished Quarters’ Core Values of Care, Collaboration, Community, Challenge, and Career, • Participate in the rotating On-Call program, including evenings, weekends, and holidays, as business needs requireWhat You Bring, • Bachelor’s degree in hospitality, business, or related field preferred, • 3+ years in guest services, hospitality, property management, or corporate housing, • Experience with Microsoft Office Suite, Salesforce, Oscar, or similar CRM systems, • Exceptional written and verbal communication skills, • Strong multitasking abilities and comfort working with multiple systems at once, • A calm, solution-focused demeanor—even in time-sensitive situations, • A proactive, team-first mindset Additional Details • This is a full-time, hourly position working in-office Monday through Friday, 12:00 PM – 8:00 PM EST, • Must participate in an after-hours, rotating On-Call program, • Requires regular computer use and prolonged periods of sitting or standing, • Physical requirements include the ability to read small print and use a computer Benefits • Medical, Dental, and Vision Insurance, • Life, Short- and Long-Term Disability Insurance, • Medical FSA and Commuter Benefits, • 401(k) with Company Match Furnished Quarters is proud to be an Equal Opportunity Employer. We believe diversity makes us stronger and are committed to building an inclusive environment where everyone can thrive, regardless of race, gender, age, ability, religion, or background. Powered by JazzHR xfS9ThgMlP

Job Description Are you ready for an exciting opportunity? Generation Next Fertility is seeking an energetic, compassionate, detail-oriented, and highly organized individual to join our team as a Patient Care Coordinator. This role combines exceptional customer service with clinical and administrative support to ensure patients receive a seamless experience throughout their fertility journey. The Patient Experience & Care Coordinator serves as a key point of contact for patients, assisting with appointment coordination, physician follow-up, communication during treatment cycles, documentation, and overall patient support from initial inquiry through completion of care. The ideal candidate is patient-focused, proactive, professional, and able to thrive in a fast-paced healthcare environment. Job Responsibilities Patient Experience & Customer Service • Provides exceptional customer service to all patients, visitors, and team members., • Creates a welcoming, supportive, and compassionate environment for patients and their families., • Answers patient inquiries and serves as a resource throughout the patient journey., • Optimizes patient satisfaction through proactive communication and follow-up., • Assists in managing the patient waiting experience and communicates updates when appropriate., • Anticipates patient needs and helps alleviate patient concerns and anxieties., • Maintains reception and patient-facing areas in a professional manner., • Assists with patient check-in, check-out, scheduling, and medical record coordination., • Acts as a liaison between patients, physicians, clinical staff, and administrative teams., • Assists with answering and routing incoming phone calls. Clinical & Administrative Coordination • Scribes during physician consultations and follow-up appointments, ensuring accurate documentation within the electronic medical record., • Reviews physician instructions and communicates treatment plans, medication directions, testing requirements, and follow-up recommendations to patients., • Conducts patient outreach and follow-up throughout IVF, fertility preservation, donor, gestational carrier, and other fertility treatment cycles., • Sends and responds to patient portal messages, emails, and other patient communications., • Coordinates treatment milestones and assists patients in completing required steps throughout their care., • Documents patient interactions and communications accurately and in a timely manner., • Escalates clinical questions, concerns, or urgent matters to the appropriate provider or clinical team member., • Collaborates closely with physicians, nurses, care coordinators, financial coordinators, and administrative staff to ensure continuity of care., • Supports various clinical and administrative workflows as assigned. On-Call Responsibilities • Participates in a rotating Sunday on-call schedule, every 8 weeks., • Participates in weeknight on call shifts, every two weeks, • Saturday coverage every other week, • Provides reception and administrative coverage during assigned on-call shifts., • Assists with patient communication, appointment-related tasks, and operational support as needed., • Responds promptly to assigned administrative inquiries and patient service requests during on-call coverage. Additional Responsibilities • Maintains patient confidentiality and HIPAA compliance at all times., • Demonstrates professionalism, discretion, and sound judgment when handling sensitive information., • Participates in departmental meetings, training, and process improvement initiatives., • Performs other duties as assigned. Qualifications • Strong customer service, patient relations, and communication skills required., • Excellent verbal and written communication abilities., • Highly organized with strong attention to detail and problem-solving skills., • Ability to multitask and prioritize effectively in a fast-paced environment., • Positive, professional, and team-oriented attitude., • Ability to work independently while collaborating effectively with multidisciplinary teams., • Experience with electronic medical records and healthcare software preferred., • Proficiency with Microsoft Office Suite and general office equipment.

Job DescriptionPATIENT EXPERIENCE COORDINATOR Highly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator that loves to create and maintain positive relationships with staff and patients. The primary role will focus on facilitating an exceptional patient experience while partnering with the dental team in the practice. The ideal candidate must be dependable, flexible, self-motivated, hard-working, and a team player. As a valued member of the family, you will be surrounded by talented individuals who aim to create an environment that engages and supports your growth as well as the success of the practice. Responsibilities: • Deliver quality and compassionate care to every patient., • Reaching out to new patient leads (via phone and email)., • Following up and staying in touch with patients after consultations., • Registering new and returning patients., • Help arrange patient transportation as necessary to and from the office., • Provide administrative support duties - calendar management, data entry, sorting mail/emails/fax, document signing, etc., • Protect patients’ rights by maintaining the confidentiality of personal and medical information., • Answering patients’ inquiries., • Keeping track of patients’ birthdays., • Filtering new patient leads., • Continuously assess the schedule ensuring optimum patient flow., • Monitor patient reviews and feedback., • Have fun and make sure patients are having fun too! Qualifications: • Bachelor's Degree required., • 3+ years experience in a medical office - Dental office preferred., • In-depth understanding of best practices for customer service and patient care., • Ability to work in a fast-paced environment., • Proficient computer skills., • Flexibility to work occasional evenings and weekends., • Must have an on-call mentality and able to help remotely at all times., • Must possess excellent interpersonal, organizational and communication skills.

Job Description AKA Times Square is looking for a Guest Services Agent to serve as our guests and residents first point of contact and manage all aspects of their accommodation. The Guest Services Agent responsibilities include registering residents, managing reservations and providing information about suites, rates and amenities. If you have a knack for customer service and work experience in the hospitality industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our residents. Team Member Requirements: • Function as a representative of the Korman culture and standards to all Team Members and our residents., • Maintains regular attendance in compliance with the AKA standards., • Approach all encounters with residents and Team Members in a friendly, service-oriented manner., • Promotes a safe, secure and healthy work environment., • Maintains Resident/guest privacy and confidentiality by protecting all personal information., • Team Member should have intimate knowledge of surrounding area including but not limited to: restaurants, retail, arts, cultural activities, etc., • Familiar with emergency and safety procedures for your position. Responsibilities: • Responsible for completing daily shift reports., • Coordinating resident move-in and move-out materials, • Introduce property services and amenities to new arrivals and follow up with a warm call once the resident has settled into their suite., • Answering outside phone calls and directing to the appropriate department., • Call, confirm and customize all resident reservation requests to exceed residents' expectations during their stay, • Maintains resident confidence by maintaining service levels; garnering “repeat” visits, • Other duties as assigned. Desired Skills: • Minimum of one to two years of Guest Service experience preferred., • Demonstrated strong guest service skills., • Demonstrated problem solving and decision-making skills., • Demonstrated energetic, self-motivating and a “can do” positive attitude., • Proficiency in English (written and oral)., • Proven strong background in Room Operations Required Qualifications: • High school degree or equivalent., • Ability to be flexible with work schedule including nights, weekends and holidays., • Meticulous attention to detail, • Skills Needed: Motivational, verbal communication, written communication and manageability. Physical Requirements: • Must be able to lift up to 30 lbs., • Sits, stands, bends, stretches, lifts items and moves intermittently during working hours. ABOUT AKA TIMES SQUARE AKA Times Square provides an elevated home away from home in the heart of Manhattan. The property’s beautiful studios, one and two-bedroom suites, and premium penthouses provide an elegant alternative to weekly and month-to-month apartment rentals. Whatever brings you to New York City, you’ll enjoy personalized service, thoughtful amenities, and sophisticated touches that will enhance your stay. Our luxury serviced residences are ideal for modern nomads, those relocating to the city, or anyone seeking a comfortable base during renovations or transitional periods. The ideal location is perfect for both work and leisure, just steps from Times Square, Broadway theaters, luxury Fifth Avenue shopping, and the corporate and commercial hub of Midtown Manhattan. Enjoy a stroll in nearby Bryant Park, browse the renowned museums of the Upper East Side, visit the restaurants and shops of Hudson Yards or simply unwind in your suite — however you spend your stay at AKA, it’s sure to be inspired.

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Your Impact: Are you a skilled and highly motivated Generator Technician who is looking to learn and grow in a fast-paced, challenging job in the Telecom industry? If so, Pearce has a career for you! Our Generator Technicians service and repair commercial generators on cell phone towers in your region. This role is a great match for independent, self-starters who are willing to travel. Core Responsibilities: • Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment, • Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair, • Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation, • Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email, • Perform work with the awareness of all potential hazards connected with the installation and maintenance of power supply equipment, switching gear, and other equipment, including but not limited to falls, electric shock, falling objects, and traffic; use safety equipment and utilize safety practices; attend and participate in all designated safety and training meetings Specific duties may vary or evolve over time based on business and client needs. Core Experience: • Two or more years of experience with generator maintenance is preferred and a minimum of one year of intense work-related experience with generator and electrical maintenance-related software, hardware, and processes, • Thorough knowledge of generator installations, maintenance, and repair of Generators; knowledge of electronic, mechanical, and electrical components; moderate computer skills, • Basic knowledge of pertinent FCC/FAA/EPA/OSHA regulations Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. • This position requires lifting over 50 pounds, stooping, bending, kneeling, squatting, climbing, and standing for long periods of time, • Must have the ability to inspect and/or troubleshoot equipment/alarms effectively, both visually and audibly, • Must be willing and able to drive long distances, workday, evening, or night hours; overtime, emergency callouts, weekends, and holidays as required; must assume 24-hour on-call duty when assigned and be gone from home for extended periods of time, • Must be able to pass a DOT physical At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range $30—$40 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at www.Pearce-Services.com!

Job Description:\n\n \n \n \n “PPP” - PRESSED, POLISHED and PROFESSIONAL\n \n You are the first point of contact. You give the first impression of our building’s staff.\n Therefore, it is of the utmost importance that your appearance and mannerism is at its best.\n \n APPEARANCE\n \n Well groomed and clean shaven. No earrings, nose rings or excessive jewelry.\n Maintain clean shirts and clean and pressed uniforms. Should your uniform require replacement, please notify your Resident Manager (superintendent).\n Your socks should match the color of your suit and not your white shirt.\n Shirts should be tucked in at all times. Black polished shoes are required.\n \n MANNERISM\n \n “Service with a smile.” Always greet our residents and their guests with a smile.\n When approached, use greetings such as: Good morning. How are you today? Or - How may I help you?\n When answering the phone, answer by saying:\n “Thank you for calling The Touraine.\n This is speaking. How may I help you? or how may I be of assistance?\n \n Yep, yeah and Uh Huh are OUT\n Yes Sir or Mame or Mr. or, Mrs Doe are “IN“.\n \n Should you happen to be on the phone at the time when someone approaches the Front Desk, you should acknowledge them and indicate that you will be right with them. Try to end your call as promptly as possible without cutting the person on the phone off short. If you’re very busy and the situation is not an emergency, apologize and ask if you can call them back. Be sure to call back at the earliest opportunity or at the time that they requested. Do not forget to call back.\n \n When noticing a resident or guest approaching, use your greeting. If they happen to be leaving try saying: “have a nice day or evening.”\n \n Be alert and prepared to provide assistance to our residents and/or guest who may need help coming in and out of the building. Hold the side door open. Help push the revolving doors\n \n Be observant when someone is dropped off or pulls up to the building entrance and assist with providing a luggage cart for those who are unloading cars. You must also provide assistance to those who are carrying packages, pushing strollers etc..\n \n SECURITY- BE MINDFUL OF YOUR SURROUNDINGS\n \n Asking that you stare at the security monitor for the duration of your shift is unreasonable and would interfere with your other duties. However, you are expected to check it regularly. Be alert and take notice of any unusual observations, such as (i) the service door being propped open; (ii) persons that you do not recognize as tenants entering through the lobby or service door or using amenities, etc.. Anything suspicious should be immediately reported to the Resident Manager (superintendent).\n \n \n RESIDENTS AND VISITORS LOG\n \n Arrivals and departures of ALL guests, Vendors, Service Providers and City & State Inspectors must be recorded in the Log Book. The Concierge needs to know who’s in the building. Each resident should inform the Concierge if they plan to stay away for an extended period of time.\n \n HANDITRAK\n \n It is the responsibility of the Resident, to provide key copies (or other access arrangements) for their long term guest s or service providers, such as housekeepers, nannies and dog-walkers.\n Service providers and long-term guests MUST have “Permission to Enter”. The apartment home (see below on permission to enter).\n Keys stored in the KeyTrak system must be removed and reentered by use of the key pad code entry.\n Be sure to use your personal code and not that of a coworker.\n \n BUILDING LINK\n \n Training will be made available, so that you become familiarized with our “Building Link “System”.\n Be sure to enter ALL packages, dry cleaning and/or envelopes into the system.\n When picked up, be sure to have ALL packages, dry cleaning and/or envelopes signed for either by the recipient or with their permission, by you.\n \n ALL work order requests must be entered into the system. Our residents receive instructions on how to enter and check the status of their work order requests. It is preferable that the work order requests be entered by our residents. If a request does come to you directly, log it into the system but also kindly remind the tenant of this feature on Building Link. Do not write requests on scrap paper, note pads or Post It notes. Using this method will increase the chances of it being misplaced. All disturbances, accidents, and maintenance related issues must be recorded in the system.\n \n “Permission to Enter “ – it is extremely important that any guests or service providers (including nannies, housekeepers and dog-walkers) who are to enter the apartment home in the absence of the resident have appropriate permissions entered in Building Link. Please make sure that this is indicated in Building Link.\n .\n Please use the utmost courtesy and professionalism when reminding and encouraging or residents to enter the work order request and Permission to enter online and into the system.\n If asked by the resident to enter a request on their behalf, you run the risk of entering inaccurate information, so please do so promptly to ensure information is entered as timely and accurately as possible... We do not want to say, No, especially under circumstances when it is not physically possible, but we do want to encourage our residents to use the Building Link system. Please keep in mind that some residents have not yet signed up for Building Link or do not feel comfortable using it.\n \n DOOR TO DOOR DELIVERY\n \n Most packages and/or dry cleaning arrive during the time when most residents are at work.\n We would like to accommodate our residents and provide them convenience of not having to come to the Lobby for packages, newspapers and/ or dry cleaning that they might have missed on their way in, by bringing it right to their door. Please call the resident first and offer to have the packages brought up and then, contact another staff person to make these deliveries, as you are not able to leave your post.\n \n The Touraine now has a policy that no delivery people (other than furniture movers or others with special approval) will be allowed in the elevators. Deliveries will either be picked up in the lobby by the resident or brought up by a staff member.\n \n HAILING TAXI CABS\n \n The Concierge should provide this service by offering to hail a cab for all departing residents and guests. . Again, please call another staff person to cover your post when you step out to hail a cab.\n \n \n \n \n \n LUGGAGE CARTS\n \n Luggage carts are not to be parked or stored in the mail room or the lobby.\n Luggage carts are kept behind the package room area.\n Luggage carts are not to be used for moving furniture. They are not designed for that purpose and it will damage the cart\n When luggage carts are in use by residents, please be alert for carts being returned to the lobby via the elevator.\n \n FURNITURE DELIVERIES\n \n No furniture or other large items is allowed to be moved or delivered through the Lobby. Kindly direct such deliveries to the service entrance and encourage (secure) the use of the freight elevator. Allowing furniture through the Lobby and the regular passenger elevator will run the risk of damaging the glass doors, the lobby walls and the unprotected interior of the elevator. You are responsible for monitoring all who enter the service door and you must know exactly where in the building they are going and that permission to enter is secured with the resident. The log book must be entered for all those entering through the service door.\n \n \n ALL VISITORS MUST BE ANNOUNCED\n \n Please ensure that ALL visitors and/or deliveries (no deliveries to elevators) are announced BEFORE they proceed to the elevators.\n We realized that they could be expected. But we can never take it for granted and we do not want to take any unnecessary risks. This is an essential part of security.\n \n RELIEF\n \n In the event that you need to be relieved from your post, contact available staff via the two-way radio, so that your post will be covered in your absence. Although you may be returning shortly, be sure to inform your relief person of any outstanding issues so that they are expectant of it.\n At the end of your shift, be sure to inform your relief person for the next shift of any outstanding issues so that are aware and are able to follow up on it.\n Remember - communication is the key.\n \n OOPS, FIDO HAD AN ACCIDENT\n \n In the event that one of our four legged friends has an accident, your quick response to assist will be appreciated. Cleaning equipment and supplies are available behind the concierge desk. Although accidents happen, when you see dogs relieving themselves outside near our entrance, please remind their owners to try and find a more appropriate location.\n \n CAN I BORROW A ……\n \n Although we’d like very much to accommodate our residents, we’re restricted for liability reasons when it comes to lending out tools and ladders.\n \n \n \n \n \n \n \n \n \n WHAT WARRANTS AN AFTER HOURS MAINTENANCE EMERGENCY?\n \n A typical emergency would be Fire, Flood or Life Threatening Situation\n Fire-\n Our building is equipped with automatic fire suppression and containment systems. In the event of a fir the automatic system will recognize the fire, its location and will automatically contact the Fire Dept. and the Resident Manager (superintendent).\n Flood-\n In the event of a flood please contact the Building Superintendent.\n Life threatening situation-\n Call 911 and contact the Resident Manager (superintendent).\n \n DOWN TIME\n \n All shifts have some down time. This is the ideal time to contribute as a team member. You can do so by checking the glass doors for finger prints, wiping the front desk counter and keeping the Front Desk cleaned and organized.\n The computer at the Front Desk is set up and assigned for the Building Link system.\n Surfing the web, logging on to websites, checking personal emails accounts and any other unauthorized use is not permitted. \n Remember, you’re the first point of contact and you give the first impression.\n \n MAINTENANCE\n \n Certain weather conditions require that we install our carpet runners in the Lobby. Contact maintenance on your radio at the first sign of rain or snow. If a maintenance employee is not available it is your responsibility to install the carpet runners, and likewise, to remove them once the weather clears.\n \n \n RADIO ETIQUETTE\n \n Be mindful of your conversation while using the two way radio. Keep you messages brief and to the point. If extensive explanations are needed, ask that the building staff member come to the Front Desk where the information can be exchanged. Always exercise professional language. Be sure to keep your radio on channel 1. Be sure to turn your radio OFF before placing it in the charger. In order to ensure that the flow of communication is running well, perform radio checks at the beginning and end of your shift.\n \n The Touraine is continually striving for excellence. Your contribution will help us reach this goal.\n Should you have any question in regards to these guidelines, please contact your\n Building Superintendent – Kevin Gosine\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n TO ALL CONCIERGE\n \n The following is a list of duties, responsibilities and guidelines for your position at Sky House Condominium:\n \n Security\n · The concierge must monitor the front door at all times. The concierge is not to go into the back room for more than a few seconds at a time.\n · The concierge should never leave his post unattended, unless the front door has been locked or another building employee is watching the door.\n \n Guidelines\n · Be on time for your assigned shift. You must be ready to work and in your uniform promptly at the start of your shift. If you are going to be late you must call the Superintendent immediately. Chronic lateness will not be tolerated.\n · All visitors and deliveries must be announced. An neat and accurate log must be kept concerning all packages received and contractors that arrived.\n · No visitor will be admitted without prior approval from the resident. They must complete an “Authorization to Provide Access to Apartment” form.\n · Personal phone calls are not permitted, except in an emergency. The concierge is not to receive visitors at any time.\n · Obey Superintendent’s instructions at all times.\n \n Presentation\n · Keep your uniform clean and neatly pressed.\n · Concierge are required to shave daily and, at all times, keep their hair neatly combed.\n · Wear a clean and pressed shirt daily.\n \n Duties\n · Clean front doors including window glass if there are markings and the porter is not around.\n · Pick up any loose garbage in front of entrance.\n · Always assist with packages, baby carriages, etc.\n · Keep concierge desk and lobby neat and orderly.\n · Vacuum runners and elevators if necessary.\n · Shovel path from sidewalk to building entrance during snowstorm when porter is not on duty.\n \n Night Concierge (in addition to the duties mentioned above)\n · Mop lobby and elevator floor if necessary.\n · Clean mirror, glass, ledges, mailboxes, and elevator.\n \n \n \n \n Cooperation\n \n \n 1. The concierge should keep the front door and lobby areas clear of maids, babysitters, chauffeurs, and loiterers. No chauffeurs waiting for their employers may remain in the lobby. No contractors or their employees should be allowed to loiter in the lobby or entrance area.\n 2. The concierge should keep the lobby and the front of the building clean during his shift. The concierge is expected to sweep and mop the lobby, vacuum near the elevators, keep the glass surfaces, free of smudges, dust, and fingerprints. He should also keep the mail area free of debris. The night concierge should keep the sidewalk in front of the building free of snow.\n 3. Contractors and visitors are not permitted to use the building phone under any circumstances.\n 4. Concierges are not to make or receive any personal phone calls while on duty except in the case of an emergency.\n 5. The concierge should report any maintenance defects (bulbs, litter, wet areas, etc.) to the Superintendent.\n 6. All complaints should be logged in a book and referred to the Superintendent. Daily logs should be kept at the concierge station and at the service area. Special or unusual incidents or events should be recorded, dated, and signed by the staff member on duty. The service log must show all of the deliveries. \n 7. At all times, notify the Superintendent immediately of any emergencies such as fire, flood, accident, acute illn

Job Description:\n\n \n \n \n \n “PPP” - PRESSED, POLISHED and PROFESSIONAL\n \n You are the first point of contact. You give the first impression of our building’s staff.\n Therefore, it is of the utmost importance that your appearance and mannerism is at its best.\n \n APPEARANCE\n \n Well groomed and clean shaven. No earrings, nose rings or excessive jewelry.\n Maintain clean shirts and clean and pressed uniforms. Should your uniform require replacement, please notify your Resident Manager (superintendent).\n Your socks should match the color of your suit and not your white shirt.\n Shirts should be tucked in at all times. Black polished shoes are required.\n \n MANNERISM\n \n “Service with a smile.” Always greet our residents and their guests with a smile.\n When approached, use greetings such as: Good morning. How are you today? Or - How may I help you?\n When answering the phone, answer by saying:\n “Thank you for calling The Touraine.\n This is speaking. How may I help you? or how may I be of assistance?\n \n Yep, yeah and Uh Huh are OUT\n Yes Sir or Mame or Mr. or, Mrs Doe are “IN“.\n \n Should you happen to be on the phone at the time when someone approaches the Front Desk, you should acknowledge them and indicate that you will be right with them. Try to end your call as promptly as possible without cutting the person on the phone off short. If you’re very busy and the situation is not an emergency, apologize and ask if you can call them back. Be sure to call back at the earliest opportunity or at the time that they requested. Do not forget to call back.\n \n When noticing a resident or guest approaching, use your greeting. If they happen to be leaving try saying: “have a nice day or evening.”\n \n Be alert and prepared to provide assistance to our residents and/or guest who may need help coming in and out of the building. Hold the side door open. Help push the revolving doors\n \n Be observant when someone is dropped off or pulls up to the building entrance and assist with providing a luggage cart for those who are unloading cars. You must also provide assistance to those who are carrying packages, pushing strollers etc..\n \n SECURITY- BE MINDFUL OF YOUR SURROUNDINGS\n \n Asking that you stare at the security monitor for the duration of your shift is unreasonable and would interfere with your other duties. However, you are expected to check it regularly. Be alert and take notice of any unusual observations, such as (i) the service door being propped open; (ii) persons that you do not recognize as tenants entering through the lobby or service door or using amenities, etc.. Anything suspicious should be immediately reported to the Resident Manager (superintendent).\n \n \n RESIDENTS AND VISITORS LOG\n \n Arrivals and departures of ALL guests, Vendors, Service Providers and City & State Inspectors must be recorded in the Log Book. The Concierge needs to know who’s in the building. Each resident should inform the Concierge if they plan to stay away for an extended period of time.\n \n HANDITRAK\n \n It is the responsibility of the Resident, to provide key copies (or other access arrangements) for their long term guest s or service providers, such as housekeepers, nannies and dog-walkers.\n Service providers and long-term guests MUST have “Permission to Enter”. The apartment home (see below on permission to enter).\n Keys stored in the KeyTrak system must be removed and reentered by use of the key pad code entry.\n Be sure to use your personal code and not that of a coworker.\n \n BUILDING LINK\n \n Training will be made available, so that you become familiarized with our “Building Link “System”.\n Be sure to enter ALL packages, dry cleaning and/or envelopes into the system.\n When picked up, be sure to have ALL packages, dry cleaning and/or envelopes signed for either by the recipient or with their permission, by you.\n \n ALL work order requests must be entered into the system. Our residents receive instructions on how to enter and check the status of their work order requests. It is preferable that the work order requests be entered by our residents. If a request does come to you directly, log it into the system but also kindly remind the tenant of this feature on Building Link. Do not write requests on scrap paper, note pads or Post It notes. Using this method will increase the chances of it being misplaced. All disturbances, accidents, and maintenance related issues must be recorded in the system.\n \n “Permission to Enter “ – it is extremely important that any guests or service providers (including nannies, housekeepers and dog-walkers) who are to enter the apartment home in the absence of the resident have appropriate permissions entered in Building Link. Please make sure that this is indicated in Building Link.\n .\n Please use the utmost courtesy and professionalism when reminding and encouraging or residents to enter the work order request and Permission to enter online and into the system.\n If asked by the resident to enter a request on their behalf, you run the risk of entering inaccurate information, so please do so promptly to ensure information is entered as timely and accurately as possible... We do not want to say, No, especially under circumstances when it is not physically possible, but we do want to encourage our residents to use the Building Link system. Please keep in mind that some residents have not yet signed up for Building Link or do not feel comfortable using it.\n \n DOOR TO DOOR DELIVERY\n \n Most packages and/or dry cleaning arrive during the time when most residents are at work.\n We would like to accommodate our residents and provide them convenience of not having to come to the Lobby for packages, newspapers and/ or dry cleaning that they might have missed on their way in, by bringing it right to their door. Please call the resident first and offer to have the packages brought up and then, contact another staff person to make these deliveries, as you are not able to leave your post.\n \n The Touraine now has a policy that no delivery people (other than furniture movers or others with special approval) will be allowed in the elevators. Deliveries will either be picked up in the lobby by the resident or brought up by a staff member.\n \n HAILING TAXI CABS\n \n The Concierge should provide this service by offering to hail a cab for all departing residents and guests. . Again, please call another staff person to cover your post when you step out to hail a cab.\n \n \n \n \n \n LUGGAGE CARTS\n \n Luggage carts are not to be parked or stored in the mail room or the lobby.\n Luggage carts are kept behind the package room area.\n Luggage carts are not to be used for moving furniture. They are not designed for that purpose and it will damage the cart\n When luggage carts are in use by residents, please be alert for carts being returned to the lobby via the elevator.\n \n FURNITURE DELIVERIES\n \n No furniture or other large items is allowed to be moved or delivered through the Lobby. Kindly direct such deliveries to the service entrance and encourage (secure) the use of the freight elevator. Allowing furniture through the Lobby and the regular passenger elevator will run the risk of damaging the glass doors, the lobby walls and the unprotected interior of the elevator. You are responsible for monitoring all who enter the service door and you must know exactly where in the building they are going and that permission to enter is secured with the resident. The log book must be entered for all those entering through the service door.\n \n \n ALL VISITORS MUST BE ANNOUNCED\n \n Please ensure that ALL visitors and/or deliveries (no deliveries to elevators) are announced BEFORE they proceed to the elevators.\n We realized that they could be expected. But we can never take it for granted and we do not want to take any unnecessary risks. This is an essential part of security.\n \n RELIEF\n \n In the event that you need to be relieved from your post, contact available staff via the two-way radio, so that your post will be covered in your absence. Although you may be returning shortly, be sure to inform your relief person of any outstanding issues so that they are expectant of it.\n At the end of your shift, be sure to inform your relief person for the next shift of any outstanding issues so that are aware and are able to follow up on it.\n Remember - communication is the key.\n \n OOPS, FIDO HAD AN ACCIDENT\n \n In the event that one of our four legged friends has an accident, your quick response to assist will be appreciated. Cleaning equipment and supplies are available behind the concierge desk. Although accidents happen, when you see dogs relieving themselves outside near our entrance, please remind their owners to try and find a more appropriate location.\n \n CAN I BORROW A ……\n \n Although we’d like very much to accommodate our residents, we’re restricted for liability reasons when it comes to lending out tools and ladders.\n \n \n \n \n \n \n \n \n \n WHAT WARRANTS AN AFTER HOURS MAINTENANCE EMERGENCY?\n \n A typical emergency would be Fire, Flood or Life Threatening Situation\n Fire-\n Our building is equipped with automatic fire suppression and containment systems. In the event of a fir the automatic system will recognize the fire, its location and will automatically contact the Fire Dept. and the Resident Manager (superintendent).\n Flood-\n In the event of a flood please contact the Building Superintendent.\n Life threatening situation-\n Call 911 and contact the Resident Manager (superintendent).\n \n DOWN TIME\n \n All shifts have some down time. This is the ideal time to contribute as a team member. You can do so by checking the glass doors for finger prints, wiping the front desk counter and keeping the Front Desk cleaned and organized.\n The computer at the Front Desk is set up and assigned for the Building Link system.\n Surfing the web, logging on to websites, checking personal emails accounts and any other unauthorized use is not permitted. \n Remember, you’re the first point of contact and you give the first impression.\n \n MAINTENANCE\n \n Certain weather conditions require that we install our carpet runners in the Lobby. Contact maintenance on your radio at the first sign of rain or snow. If a maintenance employee is not available it is your responsibility to install the carpet runners, and likewise, to remove them once the weather clears.\n \n \n RADIO ETIQUETTE\n \n Be mindful of your conversation while using the two way radio. Keep you messages brief and to the point. If extensive explanations are needed, ask that the building staff member come to the Front Desk where the information can be exchanged. Always exercise professional language. Be sure to keep your radio on channel 1. Be sure to turn your radio OFF before placing it in the charger. In order to ensure that the flow of communication is running well, perform radio checks at the beginning and end of your shift.\n \n The Touraine is continually striving for excellence. Your contribution will help us reach this goal.\n Should you have any question in regards to these guidelines, please contact your\n Building Superintendent – Kevin Gosine\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n TO ALL CONCIERGE\n \n The following is a list of duties, responsibilities and guidelines for your position at Sky House Condominium:\n \n Security\n · The concierge must monitor the front door at all times. The concierge is not to go into the back room for more than a few seconds at a time.\n · The concierge should never leave his post unattended, unless the front door has been locked or another building employee is watching the door.\n \n Guidelines\n · Be on time for your assigned shift. You must be ready to work and in your uniform promptly at the start of your shift. If you are going to be late you must call the Superintendent immediately. Chronic lateness will not be tolerated.\n · All visitors and deliveries must be announced. An neat and accurate log must be kept concerning all packages received and contractors that arrived.\n · No visitor will be admitted without prior approval from the resident. They must complete an “Authorization to Provide Access to Apartment” form.\n · Personal phone calls are not permitted, except in an emergency. The concierge is not to receive visitors at any time.\n · Obey Superintendent’s instructions at all times.\n \n Presentation\n · Keep your uniform clean and neatly pressed.\n · Concierge are required to shave daily and, at all times, keep their hair neatly combed.\n · Wear a clean and pressed shirt daily.\n \n Duties\n · Clean front doors including window glass if there are markings and the porter is not around.\n · Pick up any loose garbage in front of entrance.\n · Always assist with packages, baby carriages, etc.\n · Keep concierge desk and lobby neat and orderly.\n · Vacuum runners and elevators if necessary.\n · Shovel path from sidewalk to building entrance during snowstorm when porter is not on duty.\n \n Night Concierge (in addition to the duties mentioned above)\n · Mop lobby and elevator floor if necessary.\n · Clean mirror, glass, ledges, mailboxes, and elevator.\n \n \n \n \n Cooperation\n \n \n 1. The concierge should keep the front door and lobby areas clear of maids, babysitters, chauffeurs, and loiterers. No chauffeurs waiting for their employers may remain in the lobby. No contractors or their employees should be allowed to loiter in the lobby or entrance area.\n 2. The concierge should keep the lobby and the front of the building clean during his shift. The concierge is expected to sweep and mop the lobby, vacuum near the elevators, keep the glass surfaces, free of smudges, dust, and fingerprints. He should also keep the mail area free of debris. The night concierge should keep the sidewalk in front of the building free of snow.\n 3. Contractors and visitors are not permitted to use the building phone under any circumstances.\n 4. Concierges are not to make or receive any personal phone calls while on duty except in the case of an emergency.\n 5. The concierge should report any maintenance defects (bulbs, litter, wet areas, etc.) to the Superintendent.\n 6. All complaints should be logged in a book and referred to the Superintendent. Daily logs should be kept at the concierge station and at the service area. Special or unusual incidents or events should be recorded, dated, a

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Concierge Guidelines - Schaefer Landing South “PPP” Pressed , Polished and Professional. You are the first point of contact. You give the first impression of our building’s staff. Therefore, it is of the utmost importance that your appearance and mannerism is at its best. APPEARANCE Well groomed and clean shaven. No earrings, nose rings or excessive jewelry Maintain clean shirts and clean and pressed trousers. Your socks should match the color of your pants and not your white shirt. Shirts should be tucked in at all times. Black or brown polished shoes are required. MANNERISM “Service with a smile.” Always greet our residents and their guests with a smile. When approached, use greetings such as: Good morning. How are you today? Or - How may I help you? When answering the phone, answer by saying: “Thank you for calling Schaefer Landing South”. This is speaking. How may I help you? Or- How may I be of assistance? Yep, yeah and Uh Huh are “OUT” Yes Sir or Maam or Mr. or, Mrs Doe are “IN“. Should you happen to be on the phone at the time when someone approaches the Front Desk, you should acknowledge them and indicate that you will be right with them. Try to end your call as promptly as possible without cutting the person on the phone off short. If you’re very busy and the situation is not an emergency, apologize and ask if you can call them back. Be sure to call back at the earliest opportunity or at the time that they requested. Do not forget to call back. When noticing a resident or guest approaching, use your greeting. If they happen to be leaving try saying: “Have a nice day or evening.” Be alert and prepared to provide assistance to our residents and/or guest who may need help coming in and out of the building, when you can. Hold the side door open. Help push the revolving doors. Be observant when someone is dropped off or pulls up to the building entrance and assist with providing a luggage cart for those who are unloading cars. But remember! – your primary station is at the concierge desk. SECURITY- BE MINDFUL OF YOUR SURROUNDINGS Asking that you stare at the security monitor for the duration of your shift is unreasonable and would interfere with your other duties. However, you are expected to check it regularly. Be alert and take notice of any unusual observations, such as (i) the doorway to the garage being propped open (which should generally stay closed); (ii) persons that you do not recognize as tenants entering through the garage or using amenities, etc.. Anything suspicious should be immediately reported to the Resident Manger. RESIDENTS AND VISITORS LOG Arrivals and departures of ALL guests, Vendors, Service Providers and City & State Inspectors must be recorded in the Log Book. The Concierge needs to know who’s in the building. Each resident should inform the Concierge if they plan to stay away for an extended period of time. HANDITRAK/KEYTRACK It is the responsibility of the Resident, to provide key copies (or other access arrangements) for their long term guest s or service providers, such as housekeepers, nannies and dog-walkers. Service providers and long-term guests MUST have “ Permission to Enter”. the apartment home (see below on permission to enter). Keys stored in the Handitrak/Keytrack system must be removed and re-entered by use of the key pad code entry. Be sure to use your personal code and not that of a coworker. BUILDING LINK Training will be made available , so that you become familiarized with our “Building Link “ system. Be sure to enter ALL packages, dry cleaning and/or envelopes into the system. When picked up, be sure to have ALL packages, dry cleaning and/or envelopes sign for . ALL work order requests must be entered into the system. Our residents have received instruction on how to enter and check the status of their work order requests. It is preferable that the work order requests be entered by our residents. If a request does come to you directly, log it into the system but also kindly remind the tenant of this feature on Building Link. Do not write requests on scrap paper, note pads or Post It notes. Using this method will increase the chances of it being misplaced. All disturbances, accidents, and maintence realted issues must be recorded in the system. “Permission to Enter “ – it is extremely important that any guests or service providers (including nannies, housekeepers and dog-walkers) who are to enter the apartment home in the absence of the resident have appropriate permissions entered in Building Link. Please make sure that this is indicated in Building Link. . Please use the utmost courtesy and professionalism when reminding and encouraging or residents to enter the work order request and Permission to Enter online and into the system. If asked by the resident to enter a request on their behalf, you run the risk of entering inaccurate information, so please do so promptly to ensure information is entered as timely and accurately as possible. We do not want to say, No, especially under circumstances when it is not physically possible, but we do want to encourage our residents to use the Building Link system. Please keep in mind that some residents have not yet signed up for Building Link or do not feel comfortable using it. DOOR TO DOOR DELIVERY Most packages and/or dry cleaning arrive during the time when most residents are at work. Although we would like to accommodate our residents and provide them convenience of not having to come to the Lobby for packages and/ or dry cleaning that they might have missed on their way in, by bringing it right to their door, we are not staffed to do so. Do not leave your post. NO PARKING The curb in front of the lobby door is limited. for LOADING and UNLOADING ONLY. Parking is not permitted. In the event that a resident and/or guest leaves their car un-attended for more than 15 minutes , kindly remind them , that it is a no parking zone and that they may be subject to being towed. Certain residents may need some reasonable additional time depending on the circumstances. Remember, communication is the key. LUGGAGE CARTS Luggage carts are not to be parked or stored in the mail room or the lobby. Luggage carts are kept behind the package room area. Luggage carts are not to be used for moving furniture. They are not designed for that purpose and it will damage the cart When luggage carts are in use by residents, please be alert for carts being returned to the lobby via the elevator. ALL VISITORS MUST BE ANNOUNCED Please ensure that ALL visitors and/or deliveries are announced BEFORE they proceed to the elevators. We realized that they could be expected. But we can never take it for granted and we do not want to take any unnecessary risks. This is an essential part of security. RELIEF In the event that you need to be relieved from your post, contact available staff via the two-way radio, so that your post will be covered in your absence. Although you may be returning shortly, be sure to inform your relief person of any outstanding issues so that they are expectant of it. At the end of your shift, be sure to inform your relief person for the next shift of any outstanding issues so that are aware and are able to follow up on it. Remember - communication is the key. OOPS, FIDO HAD AN ACCIDENT In the event that one of our four legged friends has an accident, your quick response to assist will be appreciated. Cleaning equipment and supplies are available in the Package room area. Although accidents happen, when you see dogs relieving themselves outside near our entrance, please remind their owners to try and find a more appropriate location. CAN I BORROW A …… Although we’d like very much to accommodate our residents, we’re restricted for liability reasons when it comes to lending out tools and ladders. WHAT WARRANTS AN AFTER HOURS MAINTENANCE EMERGENCY? A typical emergency would be Fire, Flood or Life Threatening Situation Fire- Our building is equipped with automatic fire suppression and containment systems. In the event of a fir the automatic system will recognize the fire, its location and will automatically contact the Fire Dept. and the Resident Manager Flood- In the event of a flood please contact the Resident Manager Life threatening situation- Call 911 and contact the Resident Manager DOWN TIME All shifts have some down time. This is the ideal time to contribute as a team member. You can do so by checking the glass doors for finger prints, wiping the front desk counter and keeping the package room and Front Desk cleaned and organized. The computer at the Front Desk is set up and assigned for the Building Link system. Surfing the web, logging on to websites, checking personal emails accounts and any other unauthorized use is not permitted. Although we encourage positive interaction among staff members, casual socializing and hanging out at the Front Desk and/ or Lobby with your co worker is not permitted. Remember, you’re the first point of contact and you give the first impression. MAINTENANCE Certain weather conditions require that we install our carpet runners in the Lobby. Contact maintenance on your radio at the first sign of rain or snow. RADIO ETIQUITE Be mindful of your conversation while using the two way radio. Keep you messages brief and to the point. If extensive explanations are needed, ask that the building staff member come to the Front Desk where the information can be exchanged. Always exercise professional language. Be sure to keep your radio on channel 1. Be sure to turn your radio OFF before placing it in the charger. In order to ensure that the flow of communication is running well, perform radio checks at the beginning and end of your shift. Schaefer Landing South is continually striving for excellence. Your contribution will help us reach this goal. Should you have any question in regards to these guidelines, please contact your Resident Manager – Steven Siciliano

Job DescriptionDescription: With a customer service orientation, our Physical Therapy Receptionist is a member of the physical therapy support team working under the supervision of the Therapy Director. As a PT Receptionist, greeting patients with a welcoming demeanor, answering phones, checking patients in and out of the office, scheduling appointments, assisting with billing and insurance, and maintaining accurate medical records are all important aspects of the position. We are looking for dynamic, enthusiastic, detail-oriented individuals to join our team in Union!! Requirements: Duties and Responsibilities include, but are not limited to the following: • Check in and check out patients for their appointments, • Check voicemails and return phone calls for patients, providers, etc., • Answer phones calls, • Make follow up appointments for internal and external patients, • Verify patient benefits for physical therapy; ensure the EHR/PM systems are updated and request authorization for physical therapy as needed, • Check fax (Provider Flow) and respond to all faxes., • Call and confirm patients’ appointments for the following days and pull out all corresponding charts, • Scan patients’ information (benefits, scripts and medical history) from ModMed to TheraOffice, • Ensure PT orders are sent to TheraOffice and that all the information transferred through correctly, • Ensure that patient notes are linked to patient chart and order in the PM system (ModMed), • Assist with any translation between the therapist and the patient as needed, • Collect and post patient co-pays, deductibles and/or balance as required OrthoNJ, LLC is required by New Jersey law to include the salary range for this role. The hourly hiring range for this role is $15.50-$24. The range for this role is typically determined by several factors, including the geography in which the selected candidate will be working, and alignment with qualifications and experience. Certain roles may also be eligible for additional compensation (bonus, etc.) and/or benefits. In addition, full-time employees are eligible for standard benefits package including paid time off, medical, dental, vison and retirement plan.

Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market researc

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities: • Handle customer inquiries and complaints • Provide information about the produc

We exist to serve and strengthen working-class communities by delivering affordable, high-quality life insurance through a team with a heart.Our mission is straightforward: we are there for people to do one thing: protect what matters most while offering meaningful career growth opportunities to tho

Your responsibilities will include arranging virtual appointments, answering questions, reviewing available coverage options, and guiding members through the electronic application and enrollment process. Communication takes place primarily through phone, email, and Zoom, allowing you to assist memb

Daily responsibilities include responding to customer inquiries in person, by phone, and via email, processing orders and returns, and resolving issues related to purchases, repairs, and warranties. Proficiency with point-of-sale systems and standard office software; prior retail or call-center expe

Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Communicate with customers via phone, email and chat.

The Customer Service Representative will work with internal Sales/Imports and external 3PLs (public warehouses) daily for customer support-related activities/issues.The essential functions of the Customer Service Representative include, but are not limited to the following:.Process EDI orders; revie