Telecom Expense Management (IT Financial Analyst)
hace 1 día
New York
Job Summary We are seeking an experienced Telecom Expense Management / IT Financial Analyst to support the management, analysis, and optimization of telecommunications and IT-related expenses. The consultant will analyze large volumes of telecom and financial data, review carrier invoices, identify billing discrepancies and cost-saving opportunities, support budgeting and forecasting, and develop reports and dashboards for management. The role will work closely with the IT Telecom Services & Expense Management team to improve processes, ensure data accuracy, monitor vendor expenses, and optimize wireless, voice, data, and other telecommunications services. Key Responsibilities • Analyze telecom and IT expenses, including wireless, voice, data, mobile, landline, and related technology services., • Review and audit telecom carrier invoices and vendor billing data to identify overcharges, discrepancies, duplicate charges, unused services, and other cost inefficiencies., • Analyze large data reports from wireless carriers and compare carrier records with internal systems and asset databases., • Review approximately 30,000 mobile-device records across multiple wireless carriers and identify discrepancies in ownership, status, usage, billing, and service information., • Analyze mobile-device usage and zero-usage reports to identify inactive or underutilized services and potential cost-saving opportunities., • Generate and analyze reports from ServiceNow and validate asset information against wireless carrier portals., • Support reconciliation of telecom invoices, carrier records, asset records, contracts, and internal financial data., • Track vendor expenses and compare actual spending against contract funding and approved budgets., • Prepare and maintain expense, budget, forecast, variance, and vendor payment reports., • Support mid-year and year-end forecasting, annual budget planning, and monitoring of planned versus actual expenses., • Investigate budget and project spending variances and recommend corrective actions., • Identify trends, spending patterns, billing issues, and opportunities to optimize telecommunications expenditures., • Develop and improve processes for telecom expense management, reporting, invoice review, data reconciliation, and cost control., • Gather business requirements and translate business needs into effective reporting and process solutions., • Develop management reports, presentations, dashboards, and data visualizations using Excel, Power BI, and other reporting tools., • Communicate analytical findings, cost-saving recommendations, and financial trends to leadership and stakeholders., • Work with vendors, carriers, procurement, finance, IT, and other stakeholders to resolve billing and expense-related issues., • Identify opportunities to automate manual processes and improve reporting efficiency and data accuracy., • Stay current with emerging telecommunications, IT, expense-management, and reporting technologies. Required Qualifications • Bachelor's degree in Finance, Accounting, Economics, Business, Information Technology, or a related field preferred., • Proven experience in Telecom Expense Management (TEM), IT financial analysis, telecom billing, expense management, or a related field., • Strong experience analyzing telecom invoices, carrier billing, vendor expenses, and large financial datasets., • Experience identifying billing discrepancies, cost-saving opportunities, unused services, and expense inefficiencies., • Strong financial analysis, budgeting, forecasting, and variance-analysis skills., • Advanced proficiency in Microsoft Excel, including Pivot Tables, formulas, data analysis, and large-data reconciliation., • Experience developing reports, presentations, dashboards, and management-level analysis., • Experience with Power BI or similar business intelligence/reporting tools., • Experience working with ServiceNow, particularly reporting, asset management, or IT-related data., • Experience with PeopleSoft or other financial/ERP systems., • Strong experience working with large databases, financial reports, and high-volume data., • Strong analytical, quantitative, problem-solving, and organizational skills., • Ability to identify trends, interpret complex data, and provide actionable recommendations., • Experience with vendor management, invoice reconciliation, expense tracking, or procurement is highly desirable., • Experience gathering business requirements and documenting business needs., • Strong understanding of process improvement and automation of manual processes., • Excellent written and verbal communication skills, with the ability to present complex financial and analytical information clearly to leadership., • Ability to work independently, manage multiple priorities, meet tight deadlines, and maintain a high level of accuracy.