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  • Mechanic Shop Manager
    Mechanic Shop Manager
    hace 3 días
    Jornada completa
    Maspeth, Queens

    Are you passionate about the automotive industry and thrive in a fast-paced environment? We are seeking a dynamic and organized Shop Manager to join our team at DJ’s Auto As an integral part of our operations, you will play a key role in supporting our office functions as well as our mechanic shop and ensuring a smooth workflow. Responsibilities include the following: Responsibilities: Oversee and coordinate daily shop operations. Assist with mechanical repairs, troubleshooting, and maintenance as needed. Help technicians diagnose mechanical issues and ensure work is completed efficiently. Order parts, tools, and supplies from vendors and suppliers. Track parts inventory, deliveries, and outstanding orders. Generate customer invoices, work orders, and estimates. Review completed work and ensure accurate billing. Communicate with customers regarding repairs, costs, parts, and job status. Coordinate work schedules and prioritize jobs to maintain workflow. Maintain accurate records of repairs, parts purchases, invoices, and payments. Keep the shop organized, clean, safe, and operating efficiently. Communicate with suppliers and negotiate pricing when appropriate. Help manage shop expenses and identify ways to improve productivity. Assist with day-to-day office tasks, including filing, data entry, and organizing paperwork. Manage phone calls and emails, providing excellent customer service to clients and suppliers. Place and track orders for automotive parts, ensuring timely and accurate deliveries. Maintain inventory records and coordinate with the repair team to meet their parts requirements. Collaborate with suppliers to negotiate prices and handle any discrepancies or issues. Support the team in maintaining a clean and organized office space. Track part returns to ensure proper refund/credit is issued in a timely matter. Generate inhouse invoices to customers and fleet accounts. Qualifications: Previous mechanical experience is required. Previous experience in a repair shop, service center, or similar environment preferred. Knowledge of mechanical systems, tools, diagnostics, and repair procedures. Experience ordering parts and working with suppliers. Ability to generate invoices, estimates, and work orders using shop management software or computer programs. Basic computer skills, including email, spreadsheets, and data entry. Strong organizational, communication, and problem-solving skills. Ability to multitask, manage priorities, and work independently. Dependable, detail-oriented, and willing to take a hands-on approach. Previous office administration experience preferred. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Basic knowledge of automotive parts and terminology is a plus. Proficient in Microsoft Office Suite (Word, Excel, Outlook). What We Are Looking For: · We need someone who can take ownership of the shop's day-to-day operations, understands mechanical work, and can balance hands-on responsibilities with office and management duties. The right candidate will be proactive, trustworthy, and committed to keeping the shop organized, productive, and profitable.

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  • BDC Representative
    BDC Representative
    hace 22 días
    $45000 anual
    Jornada completa
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • Automotive Technician - A, B
    Automotive Technician - A, B
    hace 1 mes
    $28–$55 por hora
    Jornada completa
    North Bergen

    GM Certified Technician / ASE Certification / Experience TECH WANTED STRONG PAY & ADVANCEMENTS Rare Opportunity to join our Team here at NORTH BERGEN Buick GMC. State of the art shop with Plenty of work... WE NEED YOU We are searching for an analytical, enthusiastic auto mechanic to help our clients resolve issues with vehicle performance and appearance. The Auto Mechanic will speak to clients about the performance and history of their vehicles, inspect mechanical and electronic components, diagnose issues, and discuss possible resolutions with clients. To be a successful auto mechanic, you should be focused on providing high-quality service to clients as you help them identify, repair, and avert issues that may affect the performance or longevity of their vehicles. You should be thorough, reliable, honest, logical, and motivated. Auto Mechanic Responsibilities: Working with the manager and other mechanics to diagnose and repair the mechanical and electrical components of vehicles. Performing test drivers, inspections, and other diagnostic tests on vehicles to identify where problems exists and determine which parts need to be repaired or replaced. Completing preventative maintenance on vehicles, such as performing oil changes, flushing and replacing fluids, and replacing brakes. Generating timelines and estimates for repairs and discussing options with clients. Inspecting internal systems and controls to ensure the vehicle is operating properly and in compliance with state regulations. Maintaining accurate records relating to clients, their vehicles, parts, and service history. Using shop equipment as instructed, performing regular maintenance and repairs as needed. Engaging in learning opportunities to update job knowledge and technical skills. Addition education, certifications, or experience is generally preferred. Proven ability to diagnose and repair vehicles and follow safety instructions and directions. Proficiency with hand tools and other equipment. Excellent active listening, problem-solving, and communication skills. Self-motivated, independent, and reliable with a strong work ethic. Pay: $28.00 - $55.00 per hour Benefits: Employee discount Health insurance Professional development assistance Work Location: In person

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