Banquet Bartender
2 months ago
Winston-Salem
Job Description Job Summary The Banquet Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages while delivering exceptional service to members and guests during club events, banquets, weddings, tournaments, meetings, and special functions. This position ensures efficient beverage service, maintains a clean and organized bar area, and complies with all club policies, food safety standards, and responsible alcohol service regulations. Job Duties & Responsibilities • Set up banquet bars according to Banquet Event Orders (BEOs) and event specifications, • Stock beer, wine, liquor, mixers, garnishes, glassware, ice, and other bar supplies prior to each event, • Prepare fruits, garnishes, beverage mixes, and other bar ingredients, • Follow all opening, operating, and closing procedures for banquet events, • Monitor inventory levels and communicate supply needs to management, • Secure and lock bar areas according to established procedures, • Greet members and guests in a friendly, professional, and welcoming manner, • Prepare and serve alcoholic and non-alcoholic beverages according to club recipes, event specifications, and service standards, • Answer questions regarding beverage selections, wine offerings, and event bar options, • Accurately process beverage transactions when required, • Maintain efficient service while managing high-volume event periods, • Thank members and guests and encourage future participation in club events, • Consistently comply with all local, state, and federal alcohol service laws and club policies, • Verify identification and age requirements when necessary, • Monitor alcohol consumption and responsibly slow or refuse service when appropriate, • Immediately notify management of concerns regarding member or guest behavior, • Maintain a safe, clean, and hazard-free work environment, • Ensure all food and beverage products are properly stored, labeled, dated, and rotated, • Wash, sanitize, and maintain bar equipment, utensils, and work areas, • Review Banquet Event Orders (BEOs) prior to each event and understand event timelines and beverage requirements, • Assist with event setup, execution, and breakdown as assigned, • Coordinate with banquet servers, culinary staff, banquet captains, and management to ensure seamless event execution, • Attend staff meetings, pre-shift meetings, and required training sessions, • Support club events during peak periods, tournaments, weddings, and special functions, • Supports all Food & Beverage operations by cross-functioning as both a bartender and server, ensuring service standards are maintained and members receive prompt, courteous, and professional service regardless of assigned station, • Assist fellow team members to ensure exceptional member and guest experiences, • Maintain a professional appearance and adhere to club standards and policies, • Perform other duties as assigned by management Minimum Qualifications & Experience • High school diploma or equivalent preferred, • One (1) year of bartending experience required; banquet, catering, hotel, private club, or high-volume event experience preferred, • Previous customer service experience required, • Experience working large events and managing multiple priorities preferred, • Alcohol Beverage Certification required or must be obtained within a designated timeframe, • Food Safety Certification preferred or required in accordance with club policy, • Must meet all legal age requirements to prepare and serve alcoholic beverages per North Carolina law Critical Skills • Strong knowledge of standard cocktail preparation, beer, wine, and non-alcoholic beverages, • Ability to serve alcohol and confidently slow or refuse service when necessary, • Exceptional member and guest service skills, • Ability to work efficiently in a fast-paced, high-volume environment, • Effective communication and teamwork skills, • Ability to multitask while maintaining attention to detail, • Knowledge of food safety and sanitation practices, • Basic knowledge of POS systems preferred, • Knowledge of club operations, pool hours, special events, and member activities, • Ability to work independently with minimal supervision, • Ability to maintain professionalism in a busy outdoor environment, • Knowledge of and ability to perform assigned responsibilities during emergency situations Schedule Requirements • While this role offers flexibility, availability on weekends and holidays is expected to support Club operations Training • This role includes hands-on shadowing to ensure success and skill development Travel Required • None Physical Demands • Ability to stand and walk for extended periods throughout the shift, • Ability to frequently bend, reach, stoop, twist, and perform repetitive motions, • Ability to frequently lift and carry up to 30 pounds and occasionally up to 50 pounds, • Ability to push and transport beverage carts, supplies, and equipment, • Ability to work in a fast-paced, high-volume, and occasionally noisy environment