JOB TODAY logo

Guest services jobs in Mount Vernon, New YorkCreate job alerts

  • Receptionist
    Receptionist
    5 days ago
    Full-time
    Kingsbridge, The Bronx

    ✨ NOW HIRING: BILINGUAL SALON RECEPTIONIST ✨ Beauty Salon & Spa | Full-Time Position We are looking for a high-energy, reliable, and driven individual to join our beauty salon and spa team. The ideal candidate is a high performer who moves with urgency, learns quickly, takes initiative, and is genuinely enthusiastic about the beauty and aesthetics industry. This is an important guest-facing position for someone who is polished, confident, organized, and ready to contribute to the growth of our business. ⚠️ SERIOUS INQUIRIES ONLY We are seeking candidates who are genuinely interested in becoming part of our team—not individuals looking for a temporary role. Applicants must be responsive, professional, and prepared to follow through consistently with interviews, training, and scheduled shifts. SCHEDULE & COMPENSATION: • Full-time: 5 days per week, • Hours: 12:00 PM–8:00 PM, • Friday and Saturday availability is required, • Must be flexible to work between our sister salon locations, • $17 per hour, • Must speak English and Spanish SERVICE & GUEST EXPERIENCE: • Deliver attentive, polished service from greeting through checkout, • Welcome every guest with warmth, confidence, and positive energy, • Communicate professionally and thoroughly when answering questions, • Answer phone calls, messages, and client inquiries promptly, • Schedule, confirm, and manage appointments accurately, • Maintain awareness of the salon, client flow, and guest needs, • Accept payments and complete transactions accurately, • Recommend and upsell services and beauty products, • Learn and confidently explain our services, products, and promotions, • Follow all salon systems, standards, and service workflows, • Help maintain a clean, organized, and professional reception area, • Support opening and closing procedures as scheduled ✅ WHAT WE’RE LOOKING FOR: • High-energy, positive, and enthusiastic personality, • Reliable, punctual, and accountable, • High performer with a strong work ethic, • Quick learner who can retain and apply new information, • Strong communication and multitasking skills, • Confident, polished, and guest-focused presence, • Ability to remain composed in a busy, fast-paced environment, • Willingness to take initiative without needing constant direction, • Flexibility to support our sister salon locations when needed, • Genuine interest in beauty, wellness, and aesthetics, • Enthusiasm for learning about the beauty industry, • Comfortable recommending and selling services and products, • Consistent follow-through and attention to detail 📸 ADDITIONAL RESPONSIBILITIES: Content creation and assistance with social media may occasionally be required. Previous salon, receptionist, customer-service, hospitality, or sales experience is a plus. However, attitude, reliability, consistency, and a willingness to learn matter most. We are looking for someone who is ready to step in, contribute, grow with our team, and help our business thrive. TO APPLY, PLEASE SEND: 1️⃣ A brief introduction explaining why you are interested2️⃣ Your relevant experience and résumé3️⃣ Your complete weekly availability4️⃣ Your earliest available start date Incomplete inquiries may not receive a response.

    Easy apply
  • Assistant Manager
    Assistant Manager
    5 hours ago
    $24 hourly
    Full-time
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

    Easy apply
  • SERVER/CASHIER
    SERVER/CASHIER
    10 days ago
    Full-time
    Mott Haven, The Bronx

    Server / Cashier Team Member BX Eatery | South Bronx, NY BX Eatery is looking for a friendly, reliable, and guest-focused Server / Cashier Team Member to join our team. This role is responsible for creating a welcoming experience for guests, accurately taking orders, handling payments, supporting table service, and helping keep the dining room clean, organized, and ready for service. Position Overview The Server / Cashier Team Member is often one of the first points of contact for guests. This position requires warmth, accuracy, attention to detail, and the ability to move efficiently in a fast-paced restaurant environment. Team members in this role support both counter service and dining room service as needed. Responsibilities Greet guests warmly and provide friendly, professional service Take guest orders accurately at the counter, table, or POS Answer questions about menu items, ingredients, pricing, and specials Enter orders correctly and communicate clearly with the kitchen, bar, and management team Process cash, card, and digital payments accurately Handle takeout, delivery, and dine-in orders as needed Run food and drinks to guests when needed Check on guests during their visit and respond to requests promptly Keep the dining room, register area, menus, and service stations clean and organized Restock napkins, utensils, bags, receipt paper, condiments, and other service supplies Assist with opening, closing, and side work checklists Monitor guest concerns and communicate issues to management quickly Follow food safety, sanitation, and service standards Support teammates during busy periods, including bussing tables, packing orders, or helping with drink running Maintain a positive, respectful attitude with guests, coworkers, and management Qualifications Prior restaurant, cashier, server, or customer service experience preferred Strong communication and guest service skills Comfortable using a POS system or willing to learn Able to multitask and stay organized during busy shifts Reliable, punctual, and professional Comfortable handling cash and payments accurately Able to stand for long periods and lift up to 25–50 lbs as needed Food handler certification is a plus Ideal Candidate The ideal Server / Cashier Team Member is welcoming, patient, organized, and dependable. They enjoy helping guests, work well with a team, and understand that accuracy, cleanliness, and hospitality are key parts of the guest experience. Schedule AM and PM shifts available Weekday, weekend, and holiday availability may be required Part-time and full-time opportunities may be available Compensation Hourly pay, plus tips where applicable Compensation based on experience and position structure How to Apply Interested candidates should submit their resume and availability to BX Eatery management. Please include any restaurant, cashier, serving, hospitality, or customer service experience. Pay: $22.26 - $26.80 per hour Benefits: Flexible schedule Food provided Work Location: In person Show less

    Easy apply
  • Team Member (Fast Food)
    Team Member (Fast Food)
    1 month ago
    $17–$19 hourly
    Full-time
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Taco Tek, we believe fast food shouldn’t feel like fast food. We’re on a mission to serve bold Mexican-inspired flavors using fresh ingredients, made-to-order meals, and genuine hospitality. Whether we’re preparing a burrito, grilling steak, frying fresh chips, or welcoming guests with a smile, every team member plays an important role in creating an exceptional experience. We’re looking for energetic, dependable people who take pride in their work, enjoy working with others, and want to grow with a fast-growing restaurant brand. If that sounds like you, we’d love to meet you. THE OPPORTUNITY As a Crew Member, you’ll learn every aspect of the restaurant. Depending on your experience and shift, you’ll rotate through different stations including: • Grill, • Prep, • Line, • Cashier, • FOH, • Closing & Opening Operations Whether you’re opening the restaurant in the morning or closing late at night, you’ll help deliver great food and outstanding service while maintaining Taco Tek’s standards for quality, cleanliness, speed, and hospitality. No two shifts are exactly alike, giving you the opportunity to learn new skills and grow into leadership positions. WHAT YOU’LL DO Every shift starts with one goal: Deliver an exceptional guest experience. Responsibilities may include: Guest Experience • Welcome every guest with a positive attitude., • Prepare customized orders accurately and efficiently., • Deliver friendly, fast, and genuine customer service., • Resolve guest concerns professionally., • Maintain a clean and inviting dining room. Food Preparation • Prepare fresh ingredients daily., • Grill meats and vegetables., • Fry chips, fries, quesadillas, and other menu items., • Assemble burritos, bowls, tacos, nachos, salads, and other made-to-order meals., • Follow recipes and portion standards., • Ensure food quality and presentation meet Taco Tek standards. Restaurant Operations • Stock and replenish ingredients throughout the shift., • Rotate inventory using FIFO procedures., • Monitor food quality and freshness., • Complete prep work throughout the day., • Follow all food safety and sanitation standards., • Complete temperature logs and required checklists. Teamwork • Support teammates during busy periods., • Communicate clearly between front and back of house., • Help train new Crew Members., • Maintain a positive, respectful work environment. MORNING SHIFT RESPONSIBILITIES Morning Crew Members help prepare the restaurant for a successful day by: • Opening kitchen and dining areas, • Preparing fresh ingredients, • Cooking proteins and sides, • Stocking stations, • Receiving deliveries, • Organizing inventory, • Preparing online order stations, • Ensuring the restaurant is ready before opening NIGHT & CLOSING SHIFT RESPONSIBILITIES Closing Crew Members help finish the day strong by: • Serving late-night guests with the same quality and hospitality, • Keeping stations stocked until closing, • Breaking down kitchen equipment, • Cleaning grills, fryers, prep stations, and dining areas, • Properly storing food, • Completing nightly prep, • Washing dishes and utensils, • Completing closing checklists, • Leaving the restaurant clean, organized, and ready for the next day’s team WHAT YOU’LL BRING TO THE TABLE We’re looking for people who are: • Reliable and punctual, • Positive and hardworking, • Team-oriented, • Friendly and guest-focused, • Willing to learn, • Comfortable working in a fast-paced environment, • Passionate about fresh food and hospitality Qualifications: • Restaurant or customer service experience preferred, but not required., • Strong communication skills., • Ability to stand for long periods., • Ability to lift up to 50 pounds., • Comfortable working around hot equipment., • Flexible availability, including nights, weekends, and holidays., • Must meet minimum hiring age requirements., • 21+ preferred for certain positions. GROW WITH TACO TEK Many of our leaders started as Crew Members. We believe in promoting from within and investing in our people. Potential career path: Crew Member ↓ Kitchen Specialist / Cash Lead ↓ Shift Leader ↓ Assistant General Manager ↓ General Manager ↓ District Manager WHY YOU’LL LOVE WORKING HERE ✔ Competitive pay ✔ Free meal during every shift ✔ Flexible scheduling ✔ Paid training ✔ Growth opportunities ✔ Cross-training across multiple stations ✔ Employee recognition programs ✔ Team-focused culture ✔ Fast-paced environment where every day is different ✔ Opportunity to grow with a rapidly expanding restaurant brand OUR VALUES Fresh First We prepare food with pride using quality ingredients. Hospitality Always Every guest deserves an exceptional experience. Better Together We win as one team. Own It Take responsibility. Solve problems. Lead by example. Keep Growing Learn something every shift. Move With Purpose Work efficiently without sacrificing quality. Join the Taco Tek Team Whether you’re looking for your first job, building a career in hospitality, or searching for a place where hard work is recognized, Taco Tek is a place where you can learn, grow, and make an impact every day. Fresh Food. Great People. Endless Opportunity.

    No experience
    Easy apply
  • Waiter
    Waiter
    1 month ago
    $22.3–$25.31 hourly
    Full-time
    City Island, The Bronx

    Join our vibrant team as a Waiter and become the face of exceptional hospitality! In this energetic role, you will deliver outstanding guest experiences by providing attentive, friendly, and efficient service in a lively dining environment. Your enthusiasm and professionalism will help create memorable moments for our guests, ensuring they feel welcomed and valued from the moment they arrive. This paid position offers an exciting opportunity to develop your skills in food service, customer relations, and restaurant operations while working in a dynamic setting that celebrates culinary excellence and guest satisfaction. Duties Greet guests warmly upon arrival, providing a positive first impression and guiding them to their seats Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff Serve food and drinks promptly while maintaining high standards of presentation and cleanliness Upsell menu items and specials to enhance guest experience and increase sales opportunities Handle cash transactions accurately, including cash handling and cashiering responsibilities, while balancing registers at shift end Maintain cleanliness of tables, dining areas, and service stations by bussing tables and assisting with sanitation practices Support food safety standards by following proper food handling procedures and adhering to sanitation regulations Skills Proven experience in food service or restaurant environments, preferably with fine dining or nightclub settings Strong knowledge of POS systems such as Aloha POS, Micros POS, and OpenTable for reservations and order management Excellent customer service skills with a friendly, energetic attitude that fosters guest relations Ability to manage time effectively during busy shifts, balancing multiple tables with efficiency Experience in upselling menu items to maximize sales while ensuring guest satisfaction Familiarity with food safety protocols, sanitation standards, and basic math for cash handling and order calculations Previous host/hostess or bussing experience is a plus; culinary or kitchen experience can be beneficial for understanding food preparation processes Embark on a rewarding journey where your enthusiasm fuels memorable dining experiences. We’re excited to welcome motivated individuals eager to grow their hospitality career in a fast-paced, fun environment! Job Types: Full-time, Part-time Pay: $22.30 - $25.31 per hour Benefits: Employee discount Flexible schedule Work Location: In person

    Easy apply
  • Pastry Cook
    Pastry Cook
    1 month ago
    Full-time
    Koreatown, Leonia

    Job Summary We are seeking a passionate and skilled Pastry Cook to join our vibrant culinary team. In this role, you will craft exquisite pastries, desserts, and baked goods that delight our guests and elevate our culinary offerings. Your creativity, attention to detail, and dedication to food safety will ensure every treat is a masterpiece. This is an exciting opportunity for someone with a love for baking and pastry arts to showcase their talents in a dynamic environment where quality and presentation matter most. Duties Prepare a variety of pastries, cakes, desserts and savories with precision and flair Decorate cakes and pastries using cake decorating techniques to create visually stunning treats Maintain high standards of food handling, safety, and cleanliness in all aspects of food production Assist in food preparation tasks such as mixing, piping, glazing, and assembling desserts Support kitchen operations by managing ingredient inventory and ensuring proper storage Collaborate with team members to deliver exceptional customer service and meet daily production goals Requirements Proven pastry experience Expertise in cake decorating, food presentation, and culinary arts Knowledge of food safety standards and proper food handling procedures Hands-on experience in food production, baking, and kitchen operations within the food industry or restaurant environment Skilled in knife techniques, baking methods, and culinary preparation processes Ability to work efficiently in a fast-paced setting while maintaining attention to detail Prior experience in catering or restaurant settings is preferred but not required Join us if you're eager to bring your pastry artistry to life in a lively setting that values innovation, quality, and teamwork. We offer a paid position where your skills will shine as part of a dedicated culinary team committed to excellence! Pay: $18.00 - $22.00 per hour Benefits: Employee discount Food provided Opportunities for advancement

    Easy apply
1