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  • Assistant Manager
    Assistant Manager
    hace 3 días
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Restaurant Crew Member
    Restaurant Crew Member
    hace 19 días
    Jornada completa
    Foxhurst, The Bronx

    Part-time | Full-time $17 - $19 an hour Benefits Paid training Employee discount Flexible schedule Qualifications Pre-cooking preparation Guest relations Quick service & fast food restaurant experience Attention to detail Retail math Full Job Description Job Summary Join our dynamic team as a Restaurant Crew Member and become the heart of our fast-paced food service environment! In this energetic role, you'll deliver exceptional customer experiences by preparing delicious food, managing orders efficiently, and maintaining a clean, welcoming workspace. Your enthusiasm and dedication will help create a lively atmosphere where guests feel valued and satisfied. Whether you're handling food preparation, operating POS systems, or assisting customers directly, your contribution is vital to our success. This paid position offers a fantastic opportunity to develop culinary skills, gain retail experience, and thrive in a vibrant team setting. Responsibilities Prepare food items according to established recipes and safety standards, ensuring quality and consistency. Operate POS systems such as Aloha POS and Micros POS to process customer orders accurately and efficiently. Manage food service customer orders from start to finish, providing friendly service and upselling menu items to enhance guest satisfaction. Maintain a clean and organized workspace by following sanitation guidelines and food safety protocols throughout your shift. Handle cash register operations including processing cash transactions, giving correct change, and managing retail sales transactions with precision. Assist in operating kitchen equipment safely and effectively to support food preparation activities. Provide excellent customer service by greeting guests warmly, answering questions about menu items, and ensuring their experience is positive from start to finish. Experience Previous experience in quick service or fast food restaurants is preferred but not required; training will be provided. Familiarity with food preparation, food handling, and sanitation standards in a restaurant or café environment is highly valued. Basic math skills are essential for accurate cash handling and transaction processing. Experience with POS systems such as Aloha POS or Micros POS will be advantageous but can be learned on the job. Demonstrated ability to manage time effectively during busy periods while maintaining attention to detail. Strong customer service skills with a positive attitude that energizes team interactions and enhances guest experiences. Knowledge of food safety management practices ensures compliance with health regulations and promotes a safe dining environment. Join us in creating memorable dining experiences! This role offers an exciting chance to develop your skills in food service, sales, and hospitality while working in a lively team environment dedicated to excellence. Pay: $17.00 - $19.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift availability: Overnight Shift (Required) Night Shift (Required) Work Location: In person

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  • Line Cook
    Line Cook
    hace 3 días
    $20 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced and dependable Line Cook to join our kitchen team at our Harlem location. Our line cooks work in a busy, fast-paced kitchen preparing burgers, fries, chicken, shakes, and other menu items according to Harlem Shake recipes and quality standards. This position requires speed, accuracy, teamwork, and strong attention to food safety and cleanliness. Responsibilities: • Prepare and cook menu items according to recipes, portion standards, and guest requests, • Work assigned stations, including grill, fry, assembly, prep, and other kitchen areas as needed, • Make sure every order is prepared accurately, safely, and within the expected ticket time, • Complete daily food preparation, including batching, portioning, labeling, and stocking, • Follow FIFO procedures and properly rotate all food products, • Check food quality, freshness, temperatures, labels, and expiration dates, • Follow NYC Department of Health food-storage and sanitation requirements, • Prevent cross-contamination and follow all allergen procedures, • Keep stations stocked, clean, sanitized, and organized throughout the shift, • Complete opening, shift-change, and closing checklists, • Clean kitchen equipment, work surfaces, floors, storage areas, and assigned stations, • Properly record food waste and communicate low-stock items to the manager, • Follow manager and shift-lead instructions, • Assist other team members during busy periods, • Cross-train and complete prep, dishwashing, cleaning, or other kitchen responsibilities when needed, • Follow all Harlem Shake recipes, policies, safety procedures, and workplace standards Qualifications: • Previous line-cook, grill-cook, or fast-casual restaurant experience is strongly preferred, • Comfortable working in a high-volume and fast-paced kitchen, • Able to follow recipes, instructions, and food-safety procedures, • Strong sense of urgency and attention to detail, • Dependable, punctual, productive, and able to work well with a team, • Able to communicate clearly with managers and coworkers, • Willing to learn different kitchen stations and accept coaching, • Must maintain a professional and respectful attitude, • Must be available for scheduled shifts, including evenings, weekends, and holidays as needed Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work around grills, fryers, heat, steam, and other kitchen equipment, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work safely in hot, busy, and sometimes confined kitchen areas Job Types: Full-time and part-time Pay: $15–$18 per hour plus tips Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Bartender
    Bartender
    hace 21 días
    $14–$20 por hora
    Jornada completa
    East Bronx, The Bronx

    LOCATED IN BRONX NY Position Overview We are seeking a high-performing Bartender who is not only skilled in mixology and guest experience, but also committed to personal and professional growth. This role is designed for individuals who want to elevate beyond bartending into leadership, operations, and revenue-driving responsibilities. Key Responsibilities Guest Experience Excellence Deliver exceptional, high-energy service to all guests Build rapport with clientele to create repeat business and loyalty Maintain full knowledge of menu offerings, specials, and upselling opportunities Revenue & Performance Growth Consistently meet and exceed sales targets (upselling, premium bottle service, etc.) Identify opportunities to increase average check size Support high-volume service while maintaining quality and speed Operational Excellence Maintain a clean, organized, and fully stocked bar at all times Follow all safety, sanitation, and compliance guidelines Accurately handle cash, POS systems, and inventory tracking Team Collaboration & Leadership Development Work closely with management and service staff to ensure seamless operations Assist in training new bartenders and barbacks as needed Take initiative in problem-solving during high-pressure situations Growth & Development Expectations Participate in ongoing training (mixology, service standards, leadership) Demonstrate progression in responsibility, performance, and accountability Show readiness to grow into roles such as Lead Bartender, Supervisor, or Manager Qualifications Previous bartending experience in a high-volume or upscale environment preferred Strong communication and interpersonal skills Ability to multitask and perform under pressure Sales-driven mindset with a focus on guest satisfaction Open to feedback, coaching, and continuous improvement What We Offer Performance-based growth opportunities Hands-on training and mentorship Fast-track advancement for top performers Dynamic, high-energy work environment Ideal Candidate You’re not just here to “bartend.” You’re here to build a skillset, increase your earning potential, and grow into a leadership role. You take ownership, move with urgency, and treat every shift like an opportunity to improve.

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  • Pastry Chef/ Baker
    Pastry Chef/ Baker
    hace 29 días
    $20–$24 por hora
    Jornada completa
    Irvington

    Job Overview We are moving into our busy season and seeking a passionate and talented Pastry Chef with a minimum of FIVE YEARS EXPERIENCE to join our dynamic culinary team. In this role, you will be responsible for creating exquisite baked goods and desserts that delight our customers and elevate our culinary offerings. Your expertise in pastry arts, cake decorating, and food presentation will help craft memorable experiences for every guest. This position offers an exciting opportunity to showcase your culinary creativity in a fast-paced, customer-focused environment where quality and innovation are at the forefront. Duties • Prepare and bake a variety of pastries, cakes, and desserts with precision and artistic flair, • Decorate cakes and confections using advanced cake decorating techniques to ensure visual appeal, • Manage food production processes, including portioning, packaging, and presentation of baked goods, • Maintain high standards of food safety, handling, and cleanliness in accordance with industry regulations, • Assist in food preparation for catering events or special occasions, ensuring timely delivery, • Collaborate with team members to develop new recipes and improve existing pastry offerings, • Ensure all kitchen operations adhere to food industry standards for quality and safety Qualifications • Proven pastry experience with a strong portfolio of baked goods and desserts, • Skilled in cake decorating, food handling, and food presentation techniques, • Extensive knowledge of baking principles, culinary techniques, and kitchen equipment, • Experience in food production, food preparation, and kitchen operations within a restaurant or catering environment, • Excellent knife skills and proficiency in food safety practices, • Strong customer service orientation with the ability to work efficiently under pressure, • Previous experience in the food industry or culinary setting preferred; catering or restaurant experience is a plus Join us as a Pastry Chef and bring your creative talents to life while delighting our guests with exceptional baked creations! • Flexible schedule Work Location: In person All analytics data provided here is for informational purposes only and Indeed does not guarantee its acc

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  • Assistant Store Manager
    Assistant Store Manager
    hace 1 mes
    Jornada completa
    White Plains

    Position Overview The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their team. People • Fosters a guest-focused team environment through driving volume and anticipating guest needs, • Achieves excellent guest service by role-modeling company service standards, • Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention, • Holds self and associates accountable for achievement of financial results and performance standards, • Manages conflict and coaches by applying company’s recommended processes, standards and guidelines, • Empowers and involves associates in decision-making processes, • Receives feedback and fosters dialog around solutions, • Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results, • Fosters team commitment through support, relationship building, and recognizing individual contributions, • Leads by managing through change and adversity, • Makes recommendations on hiring, promotions, and terminations of team members based on performance Process • Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals., • Engages our guests and make their shopping experience exceptional!, • Co-Leads floor sets/refresh management, • Makes recommendations on hiring, promotions, and terminations of team members based on performance, • Manages and oversee scheduling, • Manages back of house organization, • Manages shipment and product prep process (steaming, hanging etc.), • Plans and manages merchandise markdown process, • Manages supply orders, maintenance & cleaning, • Manages Inventory/Damages, • Audits and manage banking & loss prevention systems, • Trains new associates on operational processes, • Co-manages payroll and responsible for store’s financial performance, • Responsible for decisions regarding store operations and planning, • Controls workflow through successful planning and delegation, • Executes task directives within designated time frames, • Completes opening/closing procedures, • Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets, • Communicates effectively with executive team., • Must be able to lift & carry heavy boxes (up to 30 lbs) Presentation • Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales, • Interprets Home Office communication through Store Leader / District Leader partnership, • Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment., • Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team, • Communicates performance observations and offers feedback to the District Leader Qualifications • 1 year Retail Management, • Bachelor’s Degree preferred, • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: • #73 in Fortune 100 Best Companies to Work For® 2023, • #4 in Fortune Best Workplaces in Retail™ 2022, • #93 in Best Workplaces for Millennials™ 2023, • #34 in Fortune Best Workplaces for Women™ 2022

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  • SERVER/CASHIER
    SERVER/CASHIER
    hace 2 meses
    Jornada completa
    Mott Haven, The Bronx

    Server / Cashier Team Member BX Eatery | South Bronx, NY BX Eatery is looking for a friendly, reliable, and guest-focused Server / Cashier Team Member to join our team. This role is responsible for creating a welcoming experience for guests, accurately taking orders, handling payments, supporting table service, and helping keep the dining room clean, organized, and ready for service. Position Overview The Server / Cashier Team Member is often one of the first points of contact for guests. This position requires warmth, accuracy, attention to detail, and the ability to move efficiently in a fast-paced restaurant environment. Team members in this role support both counter service and dining room service as needed. Responsibilities Greet guests warmly and provide friendly, professional service Take guest orders accurately at the counter, table, or POS Answer questions about menu items, ingredients, pricing, and specials Enter orders correctly and communicate clearly with the kitchen, bar, and management team Process cash, card, and digital payments accurately Handle takeout, delivery, and dine-in orders as needed Run food and drinks to guests when needed Check on guests during their visit and respond to requests promptly Keep the dining room, register area, menus, and service stations clean and organized Restock napkins, utensils, bags, receipt paper, condiments, and other service supplies Assist with opening, closing, and side work checklists Monitor guest concerns and communicate issues to management quickly Follow food safety, sanitation, and service standards Support teammates during busy periods, including bussing tables, packing orders, or helping with drink running Maintain a positive, respectful attitude with guests, coworkers, and management Qualifications Prior restaurant, cashier, server, or customer service experience preferred Strong communication and guest service skills Comfortable using a POS system or willing to learn Able to multitask and stay organized during busy shifts Reliable, punctual, and professional Comfortable handling cash and payments accurately Able to stand for long periods and lift up to 25–50 lbs as needed Food handler certification is a plus Ideal Candidate The ideal Server / Cashier Team Member is welcoming, patient, organized, and dependable. They enjoy helping guests, work well with a team, and understand that accuracy, cleanliness, and hospitality are key parts of the guest experience. Schedule AM and PM shifts available Weekday, weekend, and holiday availability may be required Part-time and full-time opportunities may be available Compensation Hourly pay, plus tips where applicable Compensation based on experience and position structure How to Apply Interested candidates should submit their resume and availability to BX Eatery management. Please include any restaurant, cashier, serving, hospitality, or customer service experience. Pay: $22.26 - $26.80 per hour Benefits: Flexible schedule Food provided Work Location: In person Show less

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