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  • Prep Supervisor
    Prep Supervisor
    hace 2 días
    $22–$24 por hora
    Jornada completa
    Hunts Point, The Bronx

    Position Summary The Prep Production Supervisor is responsible for overseeing daily prep and batch production operations, ensuring all products are prepared accurately, safely, efficiently, and on schedule. This role supervises daily production execution, team assignments, inventory and par levels, quality control, and production performance. The Prep Production Supervisor is responsible for executing against established operational metrics and escalating issues that may impact product availability, quality, food safety, or production deadlines. This position works closely with the Production Manager and cross-functional teams to ensure production needs are met across all locations. Key Responsibilities Production Planning & Execution • Create and compile daily par sheets to determine current inventory levels and identify prep and batch production needs., • Assign daily prep and production tasks based on par levels, inventory, staffing, and operational priorities., • Create and oversee daily prep and batch production schedules for the current location., • Ensure assigned prep and production tasks are completed accurately and within required timelines., • Maintain appropriate par levels for all batch-produced items in walk-in coolers and storage areas., • Ensure production is completed on time to prevent product shortages and 86s., • Oversee the preparation and fulfillment of production orders for current and upcoming satellite locations., • Monitor production throughout the shift and adjust staffing, assignments, and priorities as operational needs change., • Identify opportunities to improve production efficiency, organization, workflow, and capacity., • Escalate production delays, equipment downtime, staffing shortages, inventory issues, or other barriers that may impact production. Performance & Operational Metrics • Monitor daily production performance against established company metrics and targets., • Support execution of the company’s Never 86 standards and proactively identify products at risk of shortage., • Monitor assigned task completion, production completion, assigned completion %, NVA %, and other established production KPIs., • Ensure required production tasks, checks, and documentation are completed accurately and on time., • Identify performance gaps and take corrective action within the Supervisor’s control., • Escalate recurring issues, missed targets, capacity constraints, or other significant performance concerns to the Production Manager., • Hold team members accountable for assigned work, production standards, and completion expectations. Food Quality & Quality Control • Ensure all recipes, prep procedures, portioning standards, and production specifications are consistently followed., • Ensure all products meet company quality standards, food safety requirements, and established QC specifications before release or distribution., • Execute and oversee required quality-control checks throughout production., • Ensure that required QC tasks and checks are completed and accurately documented., • Monitor products for consistency in taste, texture, appearance, portioning, and other established quality standards., • Identify products that do not meet established standards and ensure appropriate corrective action is taken., • Escalate significant or recurring quality concerns to the Production Manager and appropriate departments., • Support continuous improvement of production and QC processes. Food Safety & Sanitation • Ensure all food is prepared, handled, cooled, stored, and transported in accordance with company procedures and applicable food safety requirements., • Ensure proper labeling, dating, storage, rotation, and handling of all prepared and batch-produced products., • Ensure production areas, equipment, and storage areas are maintained in accordance with sanitation and food safety standards., • Monitor employee compliance with food safety, sanitation, and personal hygiene requirements., • Immediately address or escalate food safety concerns. Team Leadership • Assign daily responsibilities and clearly communicate production priorities and expectations to the team., • Monitor employee performance throughout the shift and provide real-time coaching and direction., • Hold team members accountable for productivity, quality, food safety, task completion, and company standards., • Support the training and development of production employees., • Identify staffing, training, or performance concerns and communicate them to the Production Manager., • Maintain an organized, productive, and accountable production environment. Communication & Cross-Functional Coordination • Maintain effective communication with the Production Manager, Shift Managers, Supervisors, and production team regarding daily priorities and operational needs., • Collaborate with relevant departments, including R&D, Procurement, Distribution, and Management, to support efficient production., • Communicate issues related to prep, staffing, inventory, product quality, production capacity, equipment, or deadlines., • Support production planning and fulfillment requirements for satellite locations and company growth initiatives., • Provide clear handoffs and updates regarding incomplete production, shortages, quality concerns, or other issues requiring follow-up. Qualifications • Previous experience in food production, commissary, kitchen, or high-volume food-service operations., • Previous supervisory or team-lead experience preferred., • Strong understanding of food safety, sanitation, inventory management, and production procedures., • Ability to read, follow, and enforce standardized recipes and production specifications., • Experience working with production targets, KPIs, or performance metrics preferred., • Strong organizational, planning, and problem-solving skills., • Ability to prioritize production needs and manage multiple deadlines in a fast-paced environment., • Strong communication, coaching, and leadership skills., • Comfortable using scheduling, inventory, production-management, and reporting systems., • Ability to identify operational issues, take appropriate corrective action, and escalate when necessary., • Ability to work collaboratively across multiple departments.

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  • Assistant Manager
    Assistant Manager
    hace 3 días
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Chef & Line Cook
    Chef & Line Cook
    hace 8 días
    $15–$25 por hora
    Jornada completa
    East Bronx, The Bronx

    Position Overview: We are seeking a talented and driven Chef to join our team. This role is perfect for someone who is passionate about food, organization, and creativity. The Chef will be responsible for menu planning, food preparation, kitchen management, and ensuring high-quality dishes are consistently delivered. This position offers significant growth potential, with opportunities to take on leadership, training, and menu development as our business expands. ⸻ Key Responsibilities: • Prepare, cook, and present high-quality dishes consistently., • Design and update menus, introducing new and seasonal items., • Maintain cleanliness, organization, and safety standards in the kitchen., • Manage food inventory, purchasing, and waste control., • Train and mentor junior kitchen staff, promoting skill development., • Collaborate with management to maintain cost efficiency and profitability., • Ensure compliance with health, safety, and sanitation regulations., • Uphold and enhance the overall dining experience for customers. ⸻ Skills & Qualifications: • Proven experience as a Chef or strong background in culinary roles., • Knowledge of diverse cuisines and cooking techniques., • Strong leadership and team collaboration skills., • Ability to thrive in a fast-paced environment., • Excellent organizational and time-management abilities., • Creativity in food presentation and menu planning. ⸻ Growth Opportunities: • Leadership: Move into Head Chef / Kitchen Manager roles as the business grows., • Menu Development: Freedom to experiment and design new signature dishes., • Training & Development: Opportunity to build and lead a team of kitchen staff., • Business Expansion: Play a key role in scaling kitchen operations and brand reputation. ⸻ What We Offer: • Competitive pay and performance-based incentives., • Clear path for career growth and leadership roles., • Supportive team environment with respect for work-life balance., • Opportunities for creativity, innovation, and professional development.

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  • Line Cook
    Line Cook
    hace 3 días
    $20 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced and dependable Line Cook to join our kitchen team at our Harlem location. Our line cooks work in a busy, fast-paced kitchen preparing burgers, fries, chicken, shakes, and other menu items according to Harlem Shake recipes and quality standards. This position requires speed, accuracy, teamwork, and strong attention to food safety and cleanliness. Responsibilities: • Prepare and cook menu items according to recipes, portion standards, and guest requests, • Work assigned stations, including grill, fry, assembly, prep, and other kitchen areas as needed, • Make sure every order is prepared accurately, safely, and within the expected ticket time, • Complete daily food preparation, including batching, portioning, labeling, and stocking, • Follow FIFO procedures and properly rotate all food products, • Check food quality, freshness, temperatures, labels, and expiration dates, • Follow NYC Department of Health food-storage and sanitation requirements, • Prevent cross-contamination and follow all allergen procedures, • Keep stations stocked, clean, sanitized, and organized throughout the shift, • Complete opening, shift-change, and closing checklists, • Clean kitchen equipment, work surfaces, floors, storage areas, and assigned stations, • Properly record food waste and communicate low-stock items to the manager, • Follow manager and shift-lead instructions, • Assist other team members during busy periods, • Cross-train and complete prep, dishwashing, cleaning, or other kitchen responsibilities when needed, • Follow all Harlem Shake recipes, policies, safety procedures, and workplace standards Qualifications: • Previous line-cook, grill-cook, or fast-casual restaurant experience is strongly preferred, • Comfortable working in a high-volume and fast-paced kitchen, • Able to follow recipes, instructions, and food-safety procedures, • Strong sense of urgency and attention to detail, • Dependable, punctual, productive, and able to work well with a team, • Able to communicate clearly with managers and coworkers, • Willing to learn different kitchen stations and accept coaching, • Must maintain a professional and respectful attitude, • Must be available for scheduled shifts, including evenings, weekends, and holidays as needed Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work around grills, fryers, heat, steam, and other kitchen equipment, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work safely in hot, busy, and sometimes confined kitchen areas Job Types: Full-time and part-time Pay: $15–$18 per hour plus tips Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Restaurant Crew Member
    Restaurant Crew Member
    hace 19 días
    Jornada completa
    Foxhurst, The Bronx

    Part-time | Full-time $17 - $19 an hour Benefits Paid training Employee discount Flexible schedule Qualifications Pre-cooking preparation Guest relations Quick service & fast food restaurant experience Attention to detail Retail math Full Job Description Job Summary Join our dynamic team as a Restaurant Crew Member and become the heart of our fast-paced food service environment! In this energetic role, you'll deliver exceptional customer experiences by preparing delicious food, managing orders efficiently, and maintaining a clean, welcoming workspace. Your enthusiasm and dedication will help create a lively atmosphere where guests feel valued and satisfied. Whether you're handling food preparation, operating POS systems, or assisting customers directly, your contribution is vital to our success. This paid position offers a fantastic opportunity to develop culinary skills, gain retail experience, and thrive in a vibrant team setting. Responsibilities Prepare food items according to established recipes and safety standards, ensuring quality and consistency. Operate POS systems such as Aloha POS and Micros POS to process customer orders accurately and efficiently. Manage food service customer orders from start to finish, providing friendly service and upselling menu items to enhance guest satisfaction. Maintain a clean and organized workspace by following sanitation guidelines and food safety protocols throughout your shift. Handle cash register operations including processing cash transactions, giving correct change, and managing retail sales transactions with precision. Assist in operating kitchen equipment safely and effectively to support food preparation activities. Provide excellent customer service by greeting guests warmly, answering questions about menu items, and ensuring their experience is positive from start to finish. Experience Previous experience in quick service or fast food restaurants is preferred but not required; training will be provided. Familiarity with food preparation, food handling, and sanitation standards in a restaurant or café environment is highly valued. Basic math skills are essential for accurate cash handling and transaction processing. Experience with POS systems such as Aloha POS or Micros POS will be advantageous but can be learned on the job. Demonstrated ability to manage time effectively during busy periods while maintaining attention to detail. Strong customer service skills with a positive attitude that energizes team interactions and enhances guest experiences. Knowledge of food safety management practices ensures compliance with health regulations and promotes a safe dining environment. Join us in creating memorable dining experiences! This role offers an exciting chance to develop your skills in food service, sales, and hospitality while working in a lively team environment dedicated to excellence. Pay: $17.00 - $19.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift availability: Overnight Shift (Required) Night Shift (Required) Work Location: In person

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  • Chef & Line Cook
    Chef & Line Cook
    hace 21 días
    $15–$25 por hora
    Jornada completa
    East Bronx, The Bronx

    Position Overview: We are seeking a talented and driven Chef to join our team. This role is perfect for someone who is passionate about food, organization, and creativity. The Chef will be responsible for menu planning, food preparation, kitchen management, and ensuring high-quality dishes are consistently delivered. This position offers significant growth potential, with opportunities to take on leadership, training, and menu development as our business expands. ⸻ Key Responsibilities: • Prepare, cook, and present high-quality dishes consistently., • Design and update menus, introducing new and seasonal items., • Maintain cleanliness, organization, and safety standards in the kitchen., • Manage food inventory, purchasing, and waste control., • Train and mentor junior kitchen staff, promoting skill development., • Collaborate with management to maintain cost efficiency and profitability., • Ensure compliance with health, safety, and sanitation regulations., • Uphold and enhance the overall dining experience for customers. ⸻ Skills & Qualifications: • Proven experience as a Chef or strong background in culinary roles., • Knowledge of diverse cuisines and cooking techniques., • Strong leadership and team collaboration skills., • Ability to thrive in a fast-paced environment., • Excellent organizational and time-management abilities., • Creativity in food presentation and menu planning. ⸻ Growth Opportunities: • Leadership: Move into Head Chef / Kitchen Manager roles as the business grows., • Menu Development: Freedom to experiment and design new signature dishes., • Training & Development: Opportunity to build and lead a team of kitchen staff., • Business Expansion: Play a key role in scaling kitchen operations and brand reputation. ⸻ What We Offer: • Competitive pay and performance-based incentives., • Clear path for career growth and leadership roles., • Supportive team environment with respect for work-life balance., • Opportunities for creativity, innovation, and professional development.

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  • Pastry Chef/ Baker
    Pastry Chef/ Baker
    hace 29 días
    $20–$24 por hora
    Jornada completa
    Irvington

    Job Overview We are moving into our busy season and seeking a passionate and talented Pastry Chef with a minimum of FIVE YEARS EXPERIENCE to join our dynamic culinary team. In this role, you will be responsible for creating exquisite baked goods and desserts that delight our customers and elevate our culinary offerings. Your expertise in pastry arts, cake decorating, and food presentation will help craft memorable experiences for every guest. This position offers an exciting opportunity to showcase your culinary creativity in a fast-paced, customer-focused environment where quality and innovation are at the forefront. Duties • Prepare and bake a variety of pastries, cakes, and desserts with precision and artistic flair, • Decorate cakes and confections using advanced cake decorating techniques to ensure visual appeal, • Manage food production processes, including portioning, packaging, and presentation of baked goods, • Maintain high standards of food safety, handling, and cleanliness in accordance with industry regulations, • Assist in food preparation for catering events or special occasions, ensuring timely delivery, • Collaborate with team members to develop new recipes and improve existing pastry offerings, • Ensure all kitchen operations adhere to food industry standards for quality and safety Qualifications • Proven pastry experience with a strong portfolio of baked goods and desserts, • Skilled in cake decorating, food handling, and food presentation techniques, • Extensive knowledge of baking principles, culinary techniques, and kitchen equipment, • Experience in food production, food preparation, and kitchen operations within a restaurant or catering environment, • Excellent knife skills and proficiency in food safety practices, • Strong customer service orientation with the ability to work efficiently under pressure, • Previous experience in the food industry or culinary setting preferred; catering or restaurant experience is a plus Join us as a Pastry Chef and bring your creative talents to life while delighting our guests with exceptional baked creations! • Flexible schedule Work Location: In person All analytics data provided here is for informational purposes only and Indeed does not guarantee its acc

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  • SERVER/CASHIER
    SERVER/CASHIER
    hace 2 meses
    Jornada completa
    Mott Haven, The Bronx

    Server / Cashier Team Member BX Eatery | South Bronx, NY BX Eatery is looking for a friendly, reliable, and guest-focused Server / Cashier Team Member to join our team. This role is responsible for creating a welcoming experience for guests, accurately taking orders, handling payments, supporting table service, and helping keep the dining room clean, organized, and ready for service. Position Overview The Server / Cashier Team Member is often one of the first points of contact for guests. This position requires warmth, accuracy, attention to detail, and the ability to move efficiently in a fast-paced restaurant environment. Team members in this role support both counter service and dining room service as needed. Responsibilities Greet guests warmly and provide friendly, professional service Take guest orders accurately at the counter, table, or POS Answer questions about menu items, ingredients, pricing, and specials Enter orders correctly and communicate clearly with the kitchen, bar, and management team Process cash, card, and digital payments accurately Handle takeout, delivery, and dine-in orders as needed Run food and drinks to guests when needed Check on guests during their visit and respond to requests promptly Keep the dining room, register area, menus, and service stations clean and organized Restock napkins, utensils, bags, receipt paper, condiments, and other service supplies Assist with opening, closing, and side work checklists Monitor guest concerns and communicate issues to management quickly Follow food safety, sanitation, and service standards Support teammates during busy periods, including bussing tables, packing orders, or helping with drink running Maintain a positive, respectful attitude with guests, coworkers, and management Qualifications Prior restaurant, cashier, server, or customer service experience preferred Strong communication and guest service skills Comfortable using a POS system or willing to learn Able to multitask and stay organized during busy shifts Reliable, punctual, and professional Comfortable handling cash and payments accurately Able to stand for long periods and lift up to 25–50 lbs as needed Food handler certification is a plus Ideal Candidate The ideal Server / Cashier Team Member is welcoming, patient, organized, and dependable. They enjoy helping guests, work well with a team, and understand that accuracy, cleanliness, and hospitality are key parts of the guest experience. Schedule AM and PM shifts available Weekday, weekend, and holiday availability may be required Part-time and full-time opportunities may be available Compensation Hourly pay, plus tips where applicable Compensation based on experience and position structure How to Apply Interested candidates should submit their resume and availability to BX Eatery management. Please include any restaurant, cashier, serving, hospitality, or customer service experience. Pay: $22.26 - $26.80 per hour Benefits: Flexible schedule Food provided Work Location: In person Show less

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