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Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

Benefits: • Free uniforms, • Opportunity for advancement, • Competitive salary, • Flexible schedule Role: Restaurant Shift Lead Employer: Capriotti’s Sandwich Shop Location: Capriotti’s Sandwich Shop in Warren Township, NJ Compensation: Competitive Hourly Pay (Based on Experience) Job Type: Full-Time or Part-Time Benefits: • Generous employee discounts, • Ongoing paid training and leadership development, • Opportunities for advancement We are currently hiring a motivated Restaurant Shift Lead to help guide daily operations and support our restaurant team. This role is ideal for someone who enjoys leading others, delivering outstanding customer service, and building a career in restaurant management, hospitality, or food service leadership. At Capriotti’s, every team member plays an important role in creating memorable guest experiences. Position Overview The Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment. You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment. This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry. Responsibilities • Supervise and support team members during daily restaurant operations, • Delegate tasks and ensure all shift duties are completed efficiently, • Maintain Capriotti’s standards for food quality, speed of service, and cleanliness, • Provide excellent guest service and resolve customer concerns professionally, • Follow company policies for food safety, sanitation, and cash handling, • Assist with scheduling support, labor management, and inventory monitoring, • Maintain cleanliness and organization throughout kitchen and dining areas, • Support smooth shift transitions through clear communication with management, • Recognize and encourage team performance and positive contributions, • Promote a team culture built on respect, accountability, and professionalism What We’re Looking For • Previous experience in restaurant, food service, hospitality, or retail leadership preferred, • Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus, • Strong customer service and communication skills, • Ability to lead and motivate team members in a fast-paced environment, • Excellent time management, organization, and problem-solving skills, • Dependable, adaptable, and team-oriented mindset, • Must be at least 16 years old, • Flexible schedule including nights, weekends, and holidays At Capriottis, we believe in helping our team members grow their careers. Whether you’re looking to gain leadership experience or work toward restaurant management, this role can be the next step in your professional journey. Apply today, if you are a good fit for this role! We look forward to meeting you! Compensation: $16.00 - $18.00 per hour Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti’s was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country. Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

We are seeking a friendly and reliable Cashier to join our team. As a Cashier, you will be responsible for providing excellent customer service, processing payments, and ensuring a positive shopping experience for our customers. Responsibilities: • Greet customers and provide assistance as needed, • Process customer transactions accurately and efficiently using a POS system, • Handle cash, credit, and debit card transactions with precision, • Maintain a clean and organized checkout area, • Answer customer inquiries and resolve any issues or complaints, • Promote and upsell products or services to customers, • Perform product demonstrations to showcase features and benefits, • Assist with stocking shelves and maintaining inventory levels, • Collaborate with team members to ensure smooth operations Experience: • Previous experience in a retail or customer service role is preferred but not required, • Strong time management skills to handle multiple tasks simultaneously, • Basic math skills for accurate cash handling and calculating totals, • Excellent customer service skills with the ability to communicate effectively, • skills (English/Spanish) are a plus but not required, • Familiarity with retail math concepts for pricing and discounts If you enjoy working in a fast-paced environment and interacting with customers, we would love to hear from you. Join our team as a Cashier and contribute to creating an exceptional shopping experience for our valued customers. Apply today!``` Job Type: Part-time Benefits: • Employee discount Shift: • Day shift, • Morning shift Work Location: In person

We are seeking a friendly and reliable Cashier to join our team. As a Cashier, you will be responsible for providing excellent customer service, processing payments, and ensuring a positive shopping experience for our customers. Responsibilities: • Greet customers and provide assistance as needed, • Process customer transactions accurately and efficiently using a POS system, • Handle cash, credit, and debit card transactions with precision, • Maintain a clean and organized checkout area, • Answer customer inquiries and resolve any issues or complaints, • Promote and upsell products or services to customers, • Perform product demonstrations to showcase features and benefits, • Assist with stocking shelves and maintaining inventory levels, • Collaborate with team members to ensure smooth operations Experience: • Previous experience in a retail or customer service role is preferred but not required, • Strong time management skills to handle multiple tasks simultaneously, • Basic math skills for accurate cash handling and calculating totals, • Excellent customer service skills with the ability to communicate effectively, • skills (English/Spanish) are a plus but not required, • Familiarity with retail math concepts for pricing and discounts If you enjoy working in a fast-paced environment and interacting with customers, we would love to hear from you. Join our team as a Cashier and contribute to creating an exceptional shopping experience for our valued customers. Apply today!``` Job Type: Part-time Benefits: • Employee discount Shift: • Day shift, • Morning shift Work Location: In person