JOB TODAY logo

Customer Service Representative (CSR) - Prestige Travel Agency by Mich - Dallas

Servizio clienti

14 giugno 202667 visualizzazioni

Scade tra 17 giorni

We are seeking a Customer Service Representative to serve as the main point of contact for customers. In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels.
This role is ideal for someone who is empathetic, detail-oriented, and passionate about helping people.

Key Responsibilities

  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner
  • Resolve customer issues, complaints, and requests with accuracy and empathy
  • Maintain detailed records of customer interactions using CRM tools
  • Escalate complex issues to senior support or management when needed
  • Provide product or service information clearly and confidently
  • Collect customer feedback to improve overall experience and service quality
  • Work closely with internal teams to ensure smooth problem resolution

Required Qualifications

  • High school diploma or equivalent (Associate’s or Bachelor’s preferred)
  • 6 months of experience in customer service, support, or client-facing role
  • Strong written and verbal communication skills
  • Ability to multitask in a fast-paced environment
  • Basic computer skills and familiarity with CRM systems
  • Strong problem-solving and active listening skills

Preferred Skills

  • Experience in customer experience or customer success roles
  • Bilingual abilities (a plus, not required)
  • Experience working remotely or in digital support environments

What We Offer

  • Competitive salary (based on experience)
  • Flexible work arrangements (remote)
  • Training provided 
  • Opportunities for career growth within customer experience or operations
  • Supportive team culture focused on development and learning
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Salary
    $30,000 – $70,000 yearly
  • Starting time
    Immediate start!

pin icon8008 Herb Kelleher Way, 75235, Dallas

icon
Assistente clientiDallas

Travel Company • 1-10 dipendenti

Assume su JOB TODAY dal giugno, 2026

If you share my love for travel and creating meaningful experiences, let’s collaborate! Together, we can make exploring the world easier and more inspiring for everyone.

Michelle C. avatar icon
Michelle C.Attivo un mese fa
Stai assumendo?

Pubblica un lavoro e assumi

Assumi ora

Similar jobs