Trabajos bank teller en Estados Unidos

Job Description REQUIRED: Applicants must be fluent in reading and writing Cantonese and/or Mandarin Job Description It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers. Reports To • Branch Manager, • Assistant Branch Manager, • Supervisor Primary Responsibilities • Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals, • Cash checks, • Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency, • Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks, • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line, • Providing additional products including Bank Checks, Personal Money Orders and Gift Cards., • May be responsible for bank opening and/or closing, • Maintains the highest level of confidentiality with all information obtained, • Promotes the bank’s products and services, • Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers, • Comply with all department and company policies, procedures and regulations, • Other duties as assigned, • Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays Desired Skills & Experience • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees, • Mathematical skills, • Strong communication & organizational skills, • Detail oriented, high degree of accuracy, • Competence with computers, telephone, calculator, • Ability to work in a fast-paced environment & under pressure as needed

Job DescriptionDescription: Do you dream about being part of History and promoting NYC’s most iconic destination for fun? Luna Park in Coney Island is actively recruiting for Seasonal Finance & Administration (Bank Teller) Team Members. About Us: Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides. As a Bank Teller, you will be responsible for supporting the services of ticketing Cashiers in the park, in the form of dispersing cash in support of services tendered. This role includes balancing banks and drops daily. Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224, USA Job Description: • Provide daily banks to ticketing cashiers following cash handling procedures., • Follow company procedures for creating and closing banks with minimal error and maximum attentiveness while supporting team members., • Embrace a warm and polite approach to customer interactions, embodying the CAI image., • Uphold punctuality, reflecting commitment to the team and guest experience., • Collaborate within the team, offering assistance when needed., • Proactively identify and resolve team member and guest requests, ensuring satisfaction., • Utilize computerized cash registers for seamless sales processing., • Proactively identify and resolve customer requests, ensuring satisfaction., • Maintain cleanliness in work areas, contributing to a welcoming environment., • Fulfill assigned tasks with dedication and attention to detail., • Adhere to all CAI policies and procedures, ensuring a consistent and positive experience.Requirements:, • Previous experience in banking, cash handling or customer service is a plus., • Friendly and approachable demeanor with excellent communication skills., • Ability to engage with guests and create a positive, memorable experience., • Basic math skills for handling transactions and providing change., • Flexibility to work independently and/or as part of a team., • Availability to work various shifts, weekends, holidays, and evenings as needed., • Physical stamina for standing and moving throughout the shift., • Must be outgoing, friendly, courteous, and honest., • Able to work in all weather conditions., • Must be able to operate computers and learn software programs. Job Type: Seasonal

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Brooklyn, NY Branch: Boro Park Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product–related recommendations through cross-selling and referring bank products and services. Responsibilities Include: • Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction, • Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls., • Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs, • Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch, • Accept and accurately process all financial service transactions within bank policies, procedures and regulations, • Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed., • Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions, • When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures, • Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary., • Contribute to branch goals by accomplishing assigned sales targets, • Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed., • Maintain a working knowledge of all bank products and services, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period, • Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations, • Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area, • Compliance with all relevant Bank policies and procedures Other: • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need. Competencies: • Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust., • Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting., • Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time., • Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions., • Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations., • Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: • High School Diploma or equivalent required, • 1+ years banking experience preferred, • Basic math skills required, • Experience operating an Adding Machine preferred, • Good Computer Skills required, • Previous Teller Experience preferred, • Prior customer service skills preferred, • Prior cash handling skills preferred, • Selling to customers’ needs preferred, • Excellent communications and problem-solving skills, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) *Equal opportunity employer- vets/disabled Salary Pay Range: $19.50-25.48 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job Description Job Type: Hourly, Full-Time Hillsdale Branch Who We are: At NVE Bank, a Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: Provide friendly, personalized service to Bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for customers accurately and efficiently. Accurately balance teller window and adhere to set policies and procedures. Respond to customers’ financial needs by actively participating in the consultative sales process. Maintain and apply a working knowledge of all applicable banking regulations. Keep all customer and proprietary Bank and customer information and assets safe and secure. Perform additionally assigned duties. As a Banker you are responsible for: Provide superior customer service and perform banking functions with high expertise. Perform all customer service activities, including opening accounts, customer account inquiries, teller transactions, and branch operations. Contribute to established branch profitability goals by cross-selling products/services to new/existing customers. Responsibilities: • Project a positive and highly professional image of self and the Bank by consistently delivering service in line with company service standards/service philosophy., • Possess excellent working knowledge of all bank products and services, consumer, and business., • Proactively meet with customers face to face and over the phone to provide product and service recommendations that will meet their financial needs., • Promote, cross-sell, and upsell bank products and services that meet customers’ needs., • Identify and refer customers or prospects to non-bank product associates as appropriate., • Open accounts, perform account maintenance and provide timely customer service solutions to consumer and business customers., • Distribute loan applications, answer customer questions regarding loans, interview applicants with completed applications, and ensure all documentation is accurate., • Required to register with the Nationwide Mortgage Licensing System and Registry, • (NMLS) and maintain a unique identifying number with appropriate training., • Possess an excellent working knowledge of branch systems, including but not limited to procedures, policies, cash handling, and transaction processing., • Adjust to various branch traffic flows while maintaining efficiency and accuracy of work., • Accurately balance self and branch office daily; order money; compile currency transaction reports., • Process customer transactions accurately and courteously., • Ensure that all work performed is complete and accurate., • Assist in resolving problems with branch equipment, balancing, and operational issues., • Ensure that the Bank’s security policy and program and the Bank’s loss prevention guidelines are carried out within the branch. Education and Qualifications: • High school diploma preferred., • At least one year of retail banking experience, including teller, sales, or some comparable combination of education and experience. Benefits: • Health Insurance (Medical, Dental Vision), • 401k and Employer Match, • Life Insurance, • Disability, • HSA, • FSA, • Educational Assistance, • Wellness Programs, • Employee Assistance Program, • 15 Paid Time Off Days, • 11 Paid Holidays, • Job Shadowing, • Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

Job Description Job Type: Hourly, Full-Time Cresskill Branch Who We are: At NVE Bank, a Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: Provide friendly, personalized service to Bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for customers accurately and efficiently. Accurately balance teller window and adhere to set policies and procedures. Respond to customers’ financial needs by actively participating in the consultative sales process. Maintain and apply a working knowledge of all applicable banking regulations. Keep all customer and proprietary Bank and customer information and assets safe and secure. Perform additionally assigned duties. As a Banker you are responsible for: Provide superior customer service and perform banking functions with high expertise. Perform all customer service activities, including opening accounts, customer account inquiries, teller transactions, and branch operations. Contribute to established branch profitability goals by cross-selling products/services to new/existing customers. Responsibilities: • Project a positive and highly professional image of self and the Bank by consistently delivering service in line with company service standards/service philosophy., • Possess excellent working knowledge of all bank products and services, consumer, and business., • Proactively meet with customers face to face and over the phone to provide product and service recommendations that will meet their financial needs., • Promote, cross-sell, and upsell bank products and services that meet customers’ needs., • Identify and refer customers or prospects to non-bank product associates as appropriate., • Open accounts, perform account maintenance and provide timely customer service solutions to consumer and business customers., • Distribute loan applications, answer customer questions regarding loans, interview applicants with completed applications, and ensure all documentation is accurate., • Required to register with the Nationwide Mortgage Licensing System and Registry, • (NMLS) and maintain a unique identifying number with appropriate training., • Possess an excellent working knowledge of branch systems, including but not limited to procedures, policies, cash handling, and transaction processing., • Adjust to various branch traffic flows while maintaining efficiency and accuracy of work., • Accurately balance self and branch office daily; order money; compile currency transaction reports., • Process customer transactions accurately and courteously., • Ensure that all work performed is complete and accurate., • Assist in resolving problems with branch equipment, balancing, and operational issues., • Ensure that the Bank’s security policy and program and the Bank’s loss prevention guidelines are carried out within the branch. Education and Qualifications: • High school diploma preferred., • At least one year of retail banking experience, including teller, sales, or some comparable combination of education and experience. Benefits: • Health Insurance (Medical, Dental Vision), • 401k and Employer Match, • Life Insurance, • Disability, • HSA, • FSA, • Educational Assistance, • Wellness Programs, • Employee Assistance Program, • 15 Paid Time Off Days, • 11 Paid Holidays, • Job Shadowing, • Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

Job Description Position Summary The Universal Banker position is responsible for demonstrating excellent customer service in accordance with the Bank's Core Values and to maintain a well-developed working knowledge of the Bank's products & services. This includes an ethical approach to uncovering client needs and recommending appropriate products, services, and solutions to meet the client's short-term and long-term financial goals. The Universal Banker will be responsible for opening accounts, handling transactions, selling/cross-selling bank products and services as well as resolving simple and complex customer service issues. Individuals must be a self-starter and goal oriented with a passion to succeed. Essential Functions • Identifies, develops, and closes sales; applies needs based selling techniques to generate product interest; actively cross-sells products/services., • Actively engage in meaningful conversation with customers in order to seek a thorough understanding of their complete financial needs. Recommend products and services to support the customer's needs, through in person efforts, referrals to other lines of business, and marketing campaign outreach., • Serves as digital expert with the ability to demonstrate above average knowledge of all digital channels in an effort to cross sell and expand existing relationships., • Drives proactive sales and service conversations through inbound and outbound interactions., • Deepens existing customer relationships through a variety of proactive sales and service initiatives which should be captured in 360 View., • Actively participates in all branch activities, including but not limited to Huddles, Retail Calls and Sales meetings., • Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards., • Process customer transactions such as deposits, withdrawals, transfers, wires and payments, accurately and efficiently, • Count, organize, and safeguard cash and other negotiable bank items., • Assist customers with inquiries and solve problems in a professional and courteous manner., • Perform daily branch operations such as proving cash draw and branch vault, scanning teller work, and filing paperwork., • Open new accounts ensuring all required documentation is obtained and is accurate., • Comply with all established policies and procedures., • Maintain technical and professional knowledge by attending educational workshops and training, reviewing bank policies and procedures, keeping informed of updates and upgrades to products and services, and staying informed of any legal, policy, and procedural changes relating to retail banking., • Comply with BSA/KYC policies and procedures to mitigate risk and reduce/eliminate fraudulent transactions, • Completes transactions accurately and ensure the safety of the bank, • Travel required for meetings, community involvement and assistance covering local branches., • Participate in community and volunteer events that are endorsed by the bank. Education and Experience • High School Diploma or equivalent with at least 3-5 years of comparable Retail experience., • College degree preferred, not required., • Prior cash handling or customer service experience, • Must be extremely organized and detail, • Must work well in a fast-paced, team environment., • Excellent communication skills, both written and verbal, are, • Excellent computer skills in a Microsoft Windows environment including proficiency in Word, Excel and Outlook are required., • Familiarity with bank systems, i.e., CRM, financial apps is strongly preferred. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

Job Description Job Description It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers. Reports To • Branch Manager, • Assistant Branch Manager, • Supervisor Primary Responsibilities • Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals, • Cash checks, • Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency, • Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks, • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line, • Providing additional products including Bank Checks, Personal Money Orders and Gift Cards., • May be responsible for bank opening and/or closing, • Maintains the highest level of confidentiality with all information obtained, • Promotes the bank’s products and services, • Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers, • Comply with all department and company policies, procedures and regulations, • Other duties as assigned, • Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays Desired Skills & Experience • Required: must be able to speak, write, and understand Greek, • High School Diploma or equivalent experience, • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees, • Mathematical skills, • Strong communication & organizational skills, • Detail oriented, high degree of accuracy, • Competence with computers, telephone, calculator, • Ability to work in a fast-paced environment & under pressure as needed

Job Description Job Description It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers. Reports To • Branch Manager, • Assistant Branch Manager, • Supervisor Primary Responsibilities • Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals, • Cash checks, • Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency, • Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks, • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line, • Providing additional products including Bank Checks, Personal Money Orders and Gift Cards., • May be responsible for bank opening and/or closing, • Maintains the highest level of confidentiality with all information obtained, • Promotes the bank’s products and services, • Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers, • Comply with all department and company policies, procedures and regulations, • Other duties as assigned, • Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays Desired Skills & Experience • Required: must be able to speak, write, and understand Arabic, • High School Diploma or equivalent experience, • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees, • Mathematical skills, • Strong communication & organizational skills, • Detail oriented, high degree of accuracy, • Competence with computers, telephone, calculator, • Ability to work in a fast-paced environment & under pressure as needed

Job Description Job Description It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers. Reports To • Branch Manager, • Assistant Branch Manager, • Supervisor Primary Responsibilities • Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals, • Cash checks, • Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency, • Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks, • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line, • Providing additional products including Bank Checks, Personal Money Orders and Gift Cards., • May be responsible for bank opening and/or closing, • Maintains the highest level of confidentiality with all information obtained, • Promotes the bank’s products and services, • Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers, • Comply with all department and company policies, procedures and regulations, • Other duties as assigned, • Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays Desired Skills & Experience • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees, • Mathematical skills, • Strong communication & organizational skills, • Detail oriented, high degree of accuracy, • Competence with computers, telephone, calculator, • Ability to work in a fast-paced environment & under pressure as needed

Job Description Job Description Universal Bankers serve as the Bank’s primary front-line customer service representatives and are responsible for creating a welcoming environment and impression for our customers. Key job functions include Teller transaction processing, account and service origination and maintenance as well as responding to customer inquiries by telephone and in person with the emphasis on new business and to cross-sell the association’s various services. This hire could be placed at any of our 6 locations in the area, placement requests cannot be guaranteed. Reports To • Branch Manager, • Assistant Branch Manager Primary Responsibilities • Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel., • Provides sound advice at every Customer interaction to create a positive Customer Experience and ensures that the Customer’s financial needs are met., • Serve customers in opening new accounts, updating current accounts and closing accounts including but not limited to checking, savings, CDs, safe deposit boxes, and IRAs., • Meets with customers and prospects and develops understanding of all financial objectives and needs. Assesses customer information, educates and suggests appropriate product and service solutions. Cross-Sells customers on value and benefits of suggested alternatives and closes sales. Maintains strong product and sales knowledge and champions core service values. • Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, cashing checks, verify currency, balancing cash drawer, correct discrepancies and make necessary adjustments. Balance Automated Teller machines (ATMs) and Teller Cash Recyclers (TCRs) as necessary., • Facilitate IRA creation, rollovers, transfers, distributions, and account closing., • Actively participate in training programs to maintain and acquire additional job knowledge and skills., • Maintains the highest level of confidentiality with all information obtained., • Comply with all department and company policies, procedures and regulations., • Other duties as assigned Desired Skills & Experience • High School Diploma or equivalent experience., • 1-2 Years of related experience., • Teller and Customer Service Representative experience with the ability to influence Customers., • Ability to schedule and prioritize work., • Basic knowledge of Excel and Word., • Completes online regulatory training requirements., • Notary License preferred., • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees., • The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions., • Strong communication skills including excellent phone etiquette.

Job DescriptionSalary: JOB DESCRIPTION: COMMUNICATIONS MANAGER Sector: Financial Services Location: Lagos, Nigeria Experience: Minimum of 6 years of relevant experience ABOUT PAGA Paga is on a mission to enable one billion Africans and millions of SMEs to pay, preserve hard-earned income, participate in global trade, and purchase goods and services at home and abroad. We have built a multicurrency, cloud-based payments and financial services engine that leverages multiple business services built on the same best-in-class infrastructure to serve the ecosystem through three businesses - Paga Engine (Enterprise B2B - www.pagaengine.com); Paga (Consumer - www.Paga.com); and Doroki (SME Retail - www.doroki.com). Paga has three licenses with the Central Bank of Nigeria mobile money, international remittance, and a microfinance bank. Paga is headquartered out of the United Kingdom and has operating entities in Nigeria, United States, and Ethiopia. Founded in 2009, Paga now serves millions of users and businesses across Africa and beyond. ABOUT THE ROLE We are looking for a passionate story-teller to help tell our stories to all stakeholders (team, customers, industry partners and international observers); stories that will help them understand the impact and buy into the vision by signing up, joining us and partnering with us. Do you love telling stories, writing and interacting with people? Then join our team as a Communications Manager! As part of the Marketing team, the Communications Manager will be responsible for developing and executing an end-to-end internal and external communications plan for the Paga brand, business units and products/services. You will be responsible for the overall communications strategy, counsel, and deliverables related to executive visibility through speaker engagements, team member communications, sales communications, and external messaging and platforms, including social media. Communication vehicles and platforms will include keynotes, blogs, videos, media opportunities, internal channels and social/digital platforms. The executive internal communications plan will keep team members and key external stakeholders engaged and informed of Pagas priorities, achievements, business strategy (where not sensitive), recent product launches and other relevant topics. You will play an essential role in marketing, communications and digital projects. You will be responsible for content creation and management across all creative work, including print collateral, websites, email campaigns, television and radio advertising, and many related tasks. Equal parts strategy and executional excellence, this role calls for someone who can manage team/s and multiple projects simultaneously while also ensuring that every single element ladders up to larger corporate narrative and objectives. We need a storyteller willing to grow strong financial and data literacy. We need someone who can turn a number into a narrative, and someone who can thread small data points into a broad story. We need a creative thinker, strong writer, experienced collaborator and flawless executor who will bring their capabilities and energy to our growing team. PRIMARY RESPONSIBILITIES • Develop and execute internal and external communications plan aligned to strategy and objectives, • Develop executive speaking platforms including speech writing, presentation development and some event management (all hands meetings), • Ensure communications plan and timeline are integrated with other company, business strategy and business unit initiatives, • Identifies opportunities to innovate through the use of new platforms or technologies to support the communications plan, • Provide communications support for the Business Unit Heads, particularly the Office of the CEO in Press, company and industry events, • Proactively investigate compelling story ideas across the business, • Oversee the development of communication strategies and packaging of brand campaigns across branded content, sponsorships, ad products, social media, events, and experiential, • Help define the editorial and branded vision for initiatives, focused on elevating the content and distribution potential, • Build and execute engaging and customer content plans and marketing strategy through competitive research, platform determination, benchmarking, messaging and audience identification which drive customer action, • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information, • Build awareness for Paga through story-telling and creative PR programs for different customer segments., • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information, • Build awareness for Paga through story-telling and creative PR programs for different customer segments., • Write and edit press releases, award nominations, media pitches and other related communication materials, • Write dynamic copy for multiple formats of tone and voice, e.g. conversational, instructional, informative, analytical, etc. and crafting copy for a wide variety of marketing programs and deliverables, to include collateral, digital, promotions and brand marketing initiatives, • Helping to build effective strategies that translate consumer insights into meaningful, on-brand creative content solutions, • Ensuring the Paga brand voice is represented consistently across all projects, channels and platforms, • Continually evolving Pagas overall best practices and writing processes to achieve a high level of efficiency and proficiency KEY COMPETENCIES • Excellent short-form and long-form writing skills in a variety of voices and tones, • Solid grammar, editing and proof-reading capabilities, • Developing and executing Strategy Document for all business units., • Developing thought leadership positioning for paga executive team., • Proficiency in E-mail marketing, • Ability to manage multiple projects and deadlines in a fast-paced environment, • Proficient in Word, with a working knowledge of PowerPoint and Excel., • A proactive and detail-oriented client service mentality, • Comfort with brand, media, and performance analytics, • Ability to be a visual storyteller; build decks that flow and tell a clear concise story, and look beautiful, • Strong strategic writing skills you can distill complexities to any audience KNOWLEDGE AND SKILL REQUIREMENTS • A keen understanding of the local media landscape and social media, and an innovator in PR programs and campaigns, • Must be a team player and able to work collaboratively with and through others., • An interest in technology a must., • Excellent digital, social, and integrated marketing experience, • A knack for presenting compellingly, confidently, and convincingly, • Desire to work well with multidisciplinary teams, • Real passion for innovation and driven to win, • Bachelors degree in Marketing, English, Journalism, Communications, Creative Writing or Advertising, • 6+ years of experience with copywriting and content creation in advertising, digital marketing, journalism or publishing, • Must have completed the mandatory NYSC We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Staten Island, NY Branch: Prince's Bay Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product–related recommendations through cross-selling and referring bank products and services. Responsibilities Include: • Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction, • Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls., • Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs, • Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch, • Accept and accurately process all financial service transactions within bank policies, procedures and regulations, • Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed., • Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions, • When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures, • Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary., • Contribute to branch goals by accomplishing assigned sales targets, • Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed., • Maintain a working knowledge of all bank products and services, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period, • Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations, • Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area, • Compliance with all relevant Bank policies and procedures Other: • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need. Competencies: • Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust., • Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting., • Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time., • Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions., • Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations., • Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: • High School Diploma or equivalent required, • 1+ years banking experience preferred, • Basic math skills required, • Experience operating an Adding Machine preferred, • Good Computer Skills required, • Previous Teller Experience preferred, • Prior customer service skills preferred, • Prior cash handling skills preferred, • Selling to customers’ needs preferred, • Excellent communications and problem-solving skills, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) *Equal opportunity employer- vets/disabled Salary Pay Range: $19.50-25.48 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job DescriptionDescription: Universal Banker About Us Bogota Savings Bank has been a community-anchored financial institution since 1893. Originally established as Bogota Savings and Loan, we converted to a State Mutual Savings Bank in 1996 and later merged with Gibraltar Bank in 2021, expanding our footprint into Essex and Morris counties. We believe banking should be personal, local, and reliable. Our mission is to provide excellent customer service, affordable and efficient banking solutions, and superior product offerings to our customers across New Jersey. Whether it’s through our full-service branches, surcharge-free ATM network, or modern digital banking tools, we serve our communities with integrity, care, and responsiveness. We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. About the Role The Universal Banker I is a core member of the branch team, delivering high-quality customer service, supporting daily branch operations, and contributing to the growth of customer relationships. In this role, you will provide transactional support, assist customers with financial needs, and help drive branch sales through informed referrals. This position plays a key role in ensuring a positive customer experience and supporting Bogota Savings Bank’s commitment to community-focused banking. Key Responsibilities · Deliver accurate and efficient transactional services, ensuring adherence to bank policies and procedures. · Provide friendly, professional customer assistance across in-person and telephone interactions. · Actively cross-sell and refer customers to appropriate products and services based on identified needs. · Maintain and balance an assigned cash drawer within established security and control limits. · Support daily branch operations, helping resolve customer account issues and ensuring proper identification and confidentiality. · Open new accounts, including checking, savings, CDs, and IRAs, and assist with additional transactional requests such as stop payments and withdrawals. · Participate in branch sales and business development activities, seeking opportunities to strengthen customer and community relationships. About the Candidate You deliver exceptional service and build trust with customers through professionalism, courtesy, and follow-through. You are collaborative, detail-oriented, and comfortable working in a fast-paced environment with frequent customer interactions. You enjoy learning, take initiative, and bring a positive attitude to solving customer needs. You are dependable, organized, and committed to maintaining high standards of accuracy and service quality. Additional Information This position requires periods of standing and movement throughout the workday. The employee must be able to occasionally lift or move items weighing up to 10 pounds. All Universal Bankers have a “home branch” but may be asked to cover one of our other branches at any time. Being able to work at each of our locations is mandatory. Requirements: • High School Diploma or GED required., • Prior teller or customer service experience preferred., • Strong communication skills with the ability to interact with customers effectively., • Solid mathematical, problem-solving, and computer skills., • Ability to manage multiple tasks with accuracy and attention to detail., • Familiarity with banking systems such as Fiserv DNA and basic Microsoft Office applications., • Strong verbal communication and problem-solving skills., • Proficient with computers and able to learn banking software., • Strong attention to detail and accuracy in a fast-paced environment. Core Competencies • Customer Focus – Essential to delivering high-quality service and building strong relationships that enhance customer experience and loyalty., • Manages Complexity – Helps you navigate varied customer needs, transactional requirements, and operational procedures with sound judgment., • Communicates Effectively – Ensures clear, respectful, and professional interactions with customers and colleagues., • Ensures Accountability – Supports accuracy in cash handling, adherence to procedures, and responsibility for delivering reliable service., • Collaborates – Fosters positive teamwork within the branch to support smooth operations and shared goals.

Job Description Phoenix Diversified Group, Inc. is looking for talented individuals, who manage their projects by anticipation rather than reaction, and who plan the work rather than letting it take its own course. We are looking for Site Superintendents who are willing to step up, initiate control, and take the extra steps necessary for a successful project completed on time with the highest quality standards. With this position there will be the need to travel and stay near the project site depending on the project type. Primarily projects will be in the five boroughs and the lower Hudson Valley, Westchester and Rockland areas of NY. Projects vary from minor maintenance projects to additions and renovations in the financial and other commercial business sectors. The Site Superintendent runs the day-to-day construction operations on the job site and controls the short-term schedule, works closely with Project Managers and support team to ensure projects are completed on time, within budget, and with the quality the client is expecting. The Site Superintendent may be supervising more than one project at a time and this role also includes important quality control and subcontractor coordination responsibilities. The site super uses his experience and expertise to physically perform all facets of construction and facilities maintenance work orders. Works with the dispatch team to effectively and efficiently provide excellent customer service at the retail branch level. Duties and Responsibilities • Oversee the total day to day construction efforts on site., • Review and understand full scope of work for each subcontractor., • Plans, organizes, anticipates, coordinates, and supervises the work of the field employees and subcontractors according to the project plan and company policies & procedures., • Conducts site meetings with subcontractors and keeps accurate meeting minutes., • Maintains the project schedule., • Exercises control over the rate of construction progress in order to complete construction project within time limits., • Keeps cost records on work performed and materials used, completes daily reports and maintains daily logs including taking daily photos., • Ensures that all work is performed consistent with the contract and will meet or exceed client expectations and is in conformance with building codes., • Monitors adherence to site safety requirements and consistent auditing of safety protocols., • Communicate issues, events, performance, and progress daily to the project manager., • Performs inspections as needed to enforce conformity to specifications., • Develops and maintains good relationships with customer, architect, and local authorities., • Coordinates work required for completion of punch list to ensure timely closeout., • Assists in procuring closeout documentation at project completion., • Assists bank equipment team when needed for installation and removal of bank equipment such as safes, chests, safe deposit boxes, teller undercounter steel, ATMs and depository units., • Provide service & survey information for facilities maintenance calls., • Performs other related duties as assigned. Experience, Qualifications & Qualities: • 5+ years of experience in retail site construction preferred., • Motivated self-starter., • Good communication skills., • Must present well to clients and be able to gain trust through the working relationship., • Ability to identify conflicts in a timely, proactive manner and be able to present solutions and workarounds for those issues., • Construction experience in a supervisory and workman capacity is a must., • Must be able to recognize and provide quality work at all levels., • Must be able to work nights and weekends as the job schedule may require., • Have knowledge in cost control, field engineering, scheduling, quality control and safety regulations., • Must be able to read and interpret architectural and engineering blueprints and drawings., • Ability to navigate MS Office platforms such as Outlook, Word, & Excel.

Job Description Job Type: Hourly, Part Time 28 Hours Who We are: At NVE Bank, a Division of Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: Provide superior customer service while processing customer transactions and performing daily retail banking functions accurately and efficiently. Possess a working knowledge of bank products and services. Actively cross-sell products and services and make appropriate referrals. Comply with applicable banking regulations as well as Bank policies and procedures. As a Teller you are responsible for: Provide friendly, personalized service to Bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for customers accurately and efficiently. Accurately balance teller window and adhere to set policies and procedures. Respond to customers’ financial needs by actively participating in the consultative sales process. Maintain and apply a working knowledge of all applicable banking regulations. Keep all customer and proprietary Bank and customer information and assets safe and secure. Perform additionally assigned duties. Responsibilities: • Ensure company service standards are continually achieved in areas of responsibility., • Process customer financial transactions accurately, efficiently, and courteously., • Establish an open dialogue with customers to cross-sell Bank products and services and make referrals to appropriate parties to meet their banking needs while maintaining the Bank’s privacy standards., • Contribute to achieving established branch goals by recognizing and acting upon sales and referral opportunities., • Recognize and adequately report all fraudulent, counterfeit, or suspicious activity by customers or employees to the Security Department., • Maintain a safe and secure working environment by adhering to established security procedures., • Maintain authorized cash supply., • Accurately balance teller window and/or ATM machine daily., • Work within the framework of the Bank’s security policy and program and the Bank’s loss prevention guidelines., • Accurately complete forms, applications, and reports in accordance with procedures. Education and Qualifications: • High school diploma preferred., • One year of customer service and/or cash handling experience or a comparable combination of education and experience. Benefits: • 401k and Employer Match, • Disability, • Educational Assistance, • Wellness Programs, • Employee Assistance Program, • 15 Paid Time Off Days, • 11 Paid holidays, • Job Shadowing, • Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

Job Description We are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Assistant Branch Manager Location: Staten Island, NY Branch: Great Kills Job Status: Full Time Job Summary: In partnership with the Branch Manager, responsible for the efficient operation of the branch platform and teller area in compliance with Bank policies and procedures. Provide exceptional customer service to existing and potential customers. Contribute to achievement of branch goals by executing on sales opportunities and motivating staff to reach individual sales goals. Responsibilities include: • Assume authority of daily branch operations when Branch Manager is not present:, • Assist and effectively handle all operational issues or branch-related matters. Responsible for making sound business decisions when addressing issues. Approve transactions, as required., • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • In partnership with Branch Manager and Human Resources, manage the hiring, training and retention of staff. Also partner on terminations, when appropriate., • Manage staff work schedules, including breaks, paid time off, and hours worked by part-timers to ensure adequate coverage of the Business Window. Approve timecards for branch employees., • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, including teller functions, • Continually seek ways to improve branch operations and productivity to meet established goals, • Actively contribute to branch goals by retaining and expanding customer base, as well as, managing and promoting a sales culture within branch:, • Run reports and identify existing customers who may have a financial need for new or additional products or services. Proactively contact them to discuss product/service options to meet their needs., • Consistently Cultivate relationships with potential new customers through networking, strong customer service and solid product knowledge, • Provide ongoing coaching in sales techniques and product knowledge while motivating staff to embrace sales culture and consistently cross-sell and refer Bank products and services, • Partner with Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines:, • Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, • Ensure compliance with all relevant Bank policies and procedures, • Partner with Branch Manager to coach and mentor staff:, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, including providing ongoing coaching and feedback, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources and the Branch Manager, manage the hiring, training and retention of staff., • Maintain clear and open communication between branch management and staff:, • Actively listen to staff when they raise questions or concerns, • Attend management meetings to obtain information on new products and services, new/current policies and procedures, lessons learned from other branches and other information sharing practices, • In collaboration with Branch Manager, cascade important information to staff members in a timely manner (e.g., during team meetings), • Regular involvement in community-based organizations to support local businesses, increase Northfield's presence in the area and to network and potentially expand potential customer base, • Represent Northfield at community-based luncheons, dinners and special events, as necessary, • Volunteer with community-based organizations as a representative of the Bank, • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need.Requirements:, • Two-year college degree or 5+ years banking experience, including supervisory experience required, • Banking experience required (5+ years), • Excellent communication skills required (5+ years), • Solid computer skills required (5+ years), • Strong sales skills with ability to effectively develop business preferred (2+ years), • Supervisory skills preferred (2+ years), • Ability to lift and transfer coin bag (approximately 30 lbs.) **Equal opportunity employer-vets/disabled. Salary Pay Range: $27.88-$36.06 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job Description We are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Assistant Branch Manager Location: Staten Island, NY Branch: Grasmere Job Status: Full Time Job Summary: In partnership with the Branch Manager, responsible for the efficient operation of the branch platform and teller area in compliance with Bank policies and procedures. Provide exceptional customer service to existing and potential customers. Contribute to achievement of branch goals by executing on sales opportunities and motivating staff to reach individual sales goals. Responsibilities include: • Assume authority of daily branch operations when Branch Manager is not present:, • Assist and effectively handle all operational issues or branch-related matters. Responsible for making sound business decisions when addressing issues. Approve transactions, as required., • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • In partnership with Branch Manager and Human Resources, manage the hiring, training and retention of staff. Also partner on terminations, when appropriate., • Manage staff work schedules, including breaks, paid time off, and hours worked by part-timers to ensure adequate coverage of the Business Window. Approve timecards for branch employees., • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, including teller functions, • Continually seek ways to improve branch operations and productivity to meet established goals, • Actively contribute to branch goals by retaining and expanding customer base, as well as, managing and promoting a sales culture within branch:, • Run reports and identify existing customers who may have a financial need for new or additional products or services. Proactively contact them to discuss product/service options to meet their needs., • Consistently Cultivate relationships with potential new customers through networking, strong customer service and solid product knowledge, • Provide ongoing coaching in sales techniques and product knowledge while motivating staff to embrace sales culture and consistently cross-sell and refer Bank products and services, • Partner with Branch Manager to ensure daily branch operations are being conducted in accordance with all applicable laws, regulations and guidelines:, • Monitor customer transactions, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, • Ensure compliance with all relevant Bank policies and procedures, • Partner with Branch Manager to coach and mentor staff:, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, including providing ongoing coaching and feedback, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources and the Branch Manager, manage the hiring, training and retention of staff., • Maintain clear and open communication between branch management and staff:, • Actively listen to staff when they raise questions or concerns, • Attend management meetings to obtain information on new products and services, new/current policies and procedures, lessons learned from other branches and other information sharing practices, • In collaboration with Branch Manager, cascade important information to staff members in a timely manner (e.g., during team meetings), • Regular involvement in community-based organizations to support local businesses, increase Northfield's presence in the area and to network and potentially expand potential customer base, • Represent Northfield at community-based luncheons, dinners and special events, as necessary, • Volunteer with community-based organizations as a representative of the Bank, • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need.Requirements:, • Two-year college degree or 5+ years banking experience, including supervisory experience required, • Banking experience required (5+ years), • Excellent communication skills required (5+ years), • Solid computer skills required (5+ years), • Strong sales skills with ability to effectively develop business preferred (2+ years), • Supervisory skills preferred (2+ years), • Ability to lift and transfer coin bag (approximately 30 lbs.) **Equal opportunity employer-vets/disabled. Salary Pay Range: $27.88-$36.06 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job Description Personal Financial Associate / Advocate SUMMARY: Under general supervision of the Mgr. Asst Retail Services or Mgr. Retail Service, perform duties related to member services and sales production, conducting member conversations; the Select Employer Groups development and business expansion. This position will complete standard teller transactions accurately and provide information on all products and services to members in a timely, courteous, and efficient manner. MINIMUM QUALIFICATIONS: Knowledge, Skills, and Abilities: • Knowledge of features and benefits of Credit Union products and services to solicit, explain, and discuss with members. This information may be acquired through on the-job and formal training programs., • Knowledge of corporate sales training programs and ability to execute on these to fulfill members needs and train members of the sales team. Information relating to specific Credit Union programs may be acquired through on-the-job and formal training programs., • Strong communication skills (written and orally), • Basic computer skills needed for accurate data entry of member and loan account information, and to create and revise general correspondence., • Effective interpersonal skills., • Strong cash handling/customer/member service skills., • Ability to analyze members’ financial needs and provide related information and/or data to demonstrate product and service benefits., • Ability to listen, observe and interpret people and situations., • Ability to analyze and solve problems., • Ability to interact with staff, members and others encountered in the course of work., • Ability to learn and apply new information or skills., • Ability to perform highly detailed work on multiple, concurrent tasks., • Ability to use math and apply mathematical reasoning and abstract statistical concepts. Education, Training and Experience: Potential candidates for this position must meet the following requirements: • A minimum of 1 year of retail sales and service experience., • Successful completion of Kinecta Internal certification programs (Level I and Level II). One year of relevant professional-level work experience may be substituted for one year of required education. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Company DescriptionKinecta Federal Credit Union is one of the nation's leading Credit Unions, with more than $4 billion in assets and serving over 285,000 member-owners across the country. From the beginning, we have helped our members fulfill their dreams. In 1940, Hughes Aircraft Employees Federal Credit Union was an idea born from a simple inconvenience: employees of the Hughes Aircraft Company were spending too much lunchtime driving downtown to handle their finances. So why not start a credit union, right there at the plant? “I went to Mr. Hughes’ office in Hollywood and talked to his secretary Nadine. I gave her all the facts and Mr. Hughes said, ‘Sure. Start the Credit Union. Just keep my name clean. I don't want anything funny going on.’ I said, you can be sure of that. And Hughes Credit Union was born.” • Lou Merandi, Credit Union Founder & Hughes Aircraft Chief Tool Designer, 1937-1981 In October 1940 a United States government charter was issued to establish the Credit Union. Each of the 12 founders deposited $5 to make the Credit Union's total assets $60. Membership cost 25 cents and the maximum loan amount was $200. We launched our name change to Kinecta Federal Credit Union in July 2001, after serving our members proudly as Hughes Aircraft Employees Federal Credit Union for more than 60 years. As we continue to expand our position as a leader in the financial services industry our Kinecta name and logo represent our continued commitment to delivering unequalled value to the members-owners of Kinecta Federal Credit Union. Our promise: Every aspect of our organization, from our employees, to our communications, to our products and services, sets standards of excellence by remembering that our business is serving our members. And we’re committed to doing that better than anybody.Kinecta Federal Credit Union is one of the nation's leading Credit Unions, with more than $4 billion in assets and serving over 285,000 member-owners across the country.\r\n\r\nFrom the beginning, we have helped our members fulfill their dreams. In 1940, Hughes Aircraft Employees Federal Credit Union was an idea born from a simple inconvenience: employees of the Hughes Aircraft Company were spending too much lunchtime driving downtown to handle their finances. So why not start a credit union, right there at the plant? \r\n\r\n“I went to Mr. Hughes’ office in Hollywood and talked to his secretary Nadine. I gave her all the facts and Mr. Hughes said, ‘Sure. Start the Credit Union. Just keep my name clean. I don't want anything funny going on.’ I said, you can be sure of that. And Hughes Credit Union was born.” \r\n- Lou Merandi, Credit Union Founder & Hughes Aircraft Chief Tool Designer, 1937-1981\r\n\r\nIn October 1940 a United States government charter was issued to establish the Credit Union. Each of the 12 founders deposited $5 to make the Credit Union's total assets $60. Membership cost 25 cents and the maximum loan amount was $200. We launched our name change to Kinecta Federal Credit Union in July 2001, after serving our members proudly as Hughes Aircraft Employees Federal Credit Union for more than 60 years. \r\n\r\nAs we continue to expand our position as a leader in the financial services industry our Kinecta name and logo represent our continued commitment to delivering unequalled value to the members-owners of Kinecta Federal Credit Union. Our promise: Every aspect of our organization, from our employees, to our communications, to our products and services, sets standards of excellence by remembering that our business is serving our members. And we’re committed to doing that better than anybody.

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Staten Island, NY Branch: Bulls Head Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product–related recommendations through cross-selling and referring bank products and services. Responsibilities Include: • Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction, • Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls., • Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs, • Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch, • Accept and accurately process all financial service transactions within bank policies, procedures and regulations, • Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed., • Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions, • When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures, • Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary., • Contribute to branch goals by accomplishing assigned sales targets, • Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed., • Maintain a working knowledge of all bank products and services, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period, • Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations, • Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area, • Compliance with all relevant Bank policies and procedures Other: • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need. Competencies: • Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust., • Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting., • Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time., • Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions., • Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations., • Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: • High School Diploma or equivalent required, • 1+ years banking experience preferred, • Basic math skills required, • Experience operating an Adding Machine preferred, • Good Computer Skills required, • Previous Teller Experience preferred, • Prior customer service skills preferred, • Prior cash handling skills preferred, • Selling to customers’ needs preferred, • Excellent communications and problem-solving skills, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) *Equal opportunity employer- vets/disabled Salary Pay Range: $19.50-25.48 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Brooklyn, NY Branch: Kings Highway Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product–related recommendations through cross-selling and referring bank products and services. Responsibilities Include: • Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction, • Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls., • Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs, • Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch, • Accept and accurately process all financial service transactions within bank policies, procedures and regulations, • Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed., • Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions, • When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures, • Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary., • Contribute to branch goals by accomplishing assigned sales targets, • Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed., • Maintain a working knowledge of all bank products and services, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period, • Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations, • Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area, • Compliance with all relevant Bank policies and procedures Other: • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need. Competencies: • Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust., • Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting., • Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time., • Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions., • Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations., • Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: • High School Diploma or equivalent required, • 1+ years banking experience preferred, • Basic math skills required, • Experience operating an Adding Machine preferred, • Good Computer Skills required, • Previous Teller Experience preferred, • Prior customer service skills preferred, • Prior cash handling skills preferred, • Selling to customers’ needs preferred, • Excellent communications and problem-solving skills, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) *Equal opportunity employer- vets/disabled Salary Pay Range: $19.50-25.48 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job Description Position Summary The Universal Banker position is responsible for demonstrating excellent customer service in accordance with the Bank's Core Values and to maintain a well-developed working knowledge of the Bank's products & services. This includes an ethical approach to uncovering client needs and recommending appropriate products, services, and solutions to meet the client's short-term and long-term financial goals. The Universal Banker will be responsible for opening accounts, handling transactions, selling/cross-selling bank products and services as well as resolving simple and complex customer service issues. Individuals must be a self-starter and goal oriented with a passion to succeed. Essential Functions • Identifies, develops, and closes sales; applies needs based selling techniques to generate product interest; actively cross-sells products/services., • Actively engage in meaningful conversation with customers in order to seek a thorough understanding of their complete financial needs. Recommend products and services to support the customer's needs, through in person efforts, referrals to other lines of business, and marketing campaign outreach., • Serves as digital expert with the ability to demonstrate above average knowledge of all digital channels in an effort to cross sell and expand existing relationships., • Drives proactive sales and service conversations through inbound and outbound interactions., • Deepens existing customer relationships through a variety of proactive sales and service initiatives which should be captured in 360 View., • Actively participates in all branch activities, including but not limited to Huddles, Retail Calls and Sales meetings., • Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards., • Process customer transactions such as deposits, withdrawals, transfers, wires and payments, accurately and efficiently, • Count, organize, and safeguard cash and other negotiable bank items., • Assist customers with inquiries and solve problems in a professional and courteous manner., • Perform daily branch operations such as proving cash draw and branch vault, scanning teller work, and filing paperwork., • Open new accounts ensuring all required documentation is obtained and is accurate., • Comply with all established policies and procedures., • Maintain technical and professional knowledge by attending educational workshops and training, reviewing bank policies and procedures, keeping informed of updates and upgrades to products and services, and staying informed of any legal, policy, and procedural changes relating to retail banking., • Comply with BSA/KYC policies and procedures to mitigate risk and reduce/eliminate fraudulent transactions, • Completes transactions accurately and ensure the safety of the bank, • Travel required for meetings, community involvement and assistance covering local branches., • Participate in community and volunteer events that are endorsed by the bank. Education and Experience • High School Diploma or equivalent with at least 3-5 years of comparable Retail experience., • College degree preferred, not required., • Prior cash handling or customer service experience, • Must be extremely organized and detail, • Must work well in a fast-paced, team environment., • Excellent communication skills, both written and verbal, are, • Excellent computer skills in a Microsoft Windows environment including proficiency in Word, Excel and Outlook are required., • Familiarity with bank systems, i.e., CRM, financial apps is strongly preferred. Compliance • It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

Job Description Cash Vault Teller Banking Operations -Currency Processor Vault TellerCash Vault Teller East Rutherford, NJ work 100% onsite Must be able to obtain security clearance $27 per hour W2 Must have Dependable Transportation Long term contract, possible contract to hire Training will be provided Shifts Available 6:30AM – 6:30 PM Mon – Thur – Off Fri, Sat, Sun 6:30PM – 6:30 AM Mon – Thur – Off Fri, Sat, Sun We are looking for a Cash Vault Teller to join our team of professionals and work onsite in East Rutherford NJ Must be fully vaccinated and boosted and able to work onsite 100% and have dependable transportation. , In this position you will: • Receive verify and process currency, • Receive bulk currency deposits for automated note processing; perform prepping activities to prepare currency for processing, such as detecting notes of wrong denominations in each strap., • Process each bundle received through the processing System which may reject currency due to possible lack of fitness or counterfeit status., • Verify rejected currency and prepare unfit currency to be destroyed, detect counterfeit currency; record individual bank differences resulting from such verification, as well as from the detection of deposit shortages and overages. Training will be provided Required • 1-5 years of general work experience, • Basic computer and basic math skills, • Must be able to physically move, stand for long periods of time, bend, squat down and lift packages/boxes up to 50lbs, • Dependable transportation, • Able to pass a background check and drug screen Pluses include: • Previous experience working in cash currency, shipping clerk, loading dock, distribution center, warehouse, manufacturing, assembly line or supply chain environments is highly desired., • Restaurant, cashier, stocking, loading, • Experience in operations, compliance, or regulated environment (such as USFDA food, Pharmacy) highly preferred but not required

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Branch Supervisor Location: Brooklyn, NY Branch: Flatbush Job Status: Full Time Job Summary: Partner with the Branch Manager and Assistant Branch Manager to ensure efficient operations of the branch. Act as first level supervisor, assisting all Tellers with job-related questions and coordination of all sales-related actions. Ensure teller staff is operating in compliance with Bank policies and procedures. Coach and mentor Teller staff in building relationships through referrals and cross-selling Bank products and services. Responsibilities Include: • As first level supervisor, assist all staff with any job-related questions, ensuring staff is operating in compliance with Bank policies and procedures. Partner with Assistant Manager and Branch Manager, and assume authority in their absence, to ensure daily branch operations are being conducted in a responsible and sound manner, in accordance with all applicable laws, regulations and guidelines, • Monitor and approve customer transactions, manage the teller area, schedule and staff employees appropriately, complete daily proofing of all branch-related areas, review daily reports of customers activity and complete any paperwork as required for Compliance and Bank Secrecy Act (BSA) purposes, • Ensure dual control procedures are enforced at all times, including proper oversite of branch cash, vault and teller cash management, and internal and external shipment of cash, • Monitor procedures involving non-deposit products, such as wealth management and retirement planning investments, to ensure compliance within these areas, • Complete periodic internal branch audits, • Ensure all branch security procedures are being followed appropriately and effectively, including daily branch opening and closing procedures, • Ensure compliance with all relevant Bank policies and procedures, • Maintain a working knowledge of all products and services to assist in answering questions from staff and customers, • Train and develop staff toward procedural compliance, goal achievement and exceptional customer service, • Coach and mentor staff in building relationships through referrals and cross-selling Bank products and services. Clearly communicate expectations of job performance and hold staff accountable for performing against expectations and goals, • Actively participate in performance management process for staff, completing performance evaluations and proactively addressing performance issues, • In partnership with Human Resources, manage the hiring, training and retention of staff, • Cross train in all positions within branch and perform any operations duties, as needed, during peak periods or to maintain coverage, • Lead by example by modeling appropriate sales techniques to staff., • Consistently cross-sell and refer bank products and services to contribute to branch sales goals, including deposit growth, loan growth, fee income growth and investment growth., • Execute on sales opportunities by making product suggestions based on customer needs and referring to the appropriate branch or external representative (deposits, loans, investments, debit cards, and merchant Services OTM), • Assist in customer outreach by managing, assigning and conducting outbound phone calls, to educate and inform customers about additional products and services available to them., • Proactively strive to retain and grow the current customer base by providing efficient daily operations of the branch and exceptional customer service, • Maintain clear and open communication between branch management and staff, actively listen to staff when questions are raised, and cascade important information both up to management and down to staff members in a timely manner, • Promote Northfield Bank in the communities we serve, through involvement in community-based organizations and participating in community events and company-sponsored events, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Professional work attire must be worn at all times, following our HR manual guidelines, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled workdays, and remaining on duty during the entire scheduled work period. OTHER: -May require occasional travel for business meetings or training. • Assignment to a specific branch is always based on business need. Northfield Bank may transfer an employee to another branch at any time. Job Requirements: • High School Diploma or equivalent required, • Two-year college degree or 2+ years banking experience, including supervisory experience, • Proficient with all Teller-related functions, including cross-selling bank products (1+ years’ experience required. 2+ years’ experience preferred.), • Good interpersonal and problem solving skills (1+ years’ experience required. 2+ years’ experience preferred.), • Good computer skills (1+ years’ experience required. 2+ years’ experience preferred.), • Ability to multi-task effectively (1+ years’ experience required. 2+ years’ experience preferred.), • Supervision of staff (1+ years’ experience required. 2+ years’ experience preferred.), • Operating an Adding Machine required, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) Northfield Bank is an Equal Employment Opportunity Employer Minorities/Females/Protected Veterans/Individual with Disabilities/Sexual Orientation/Gender Identity Pay Range: $24.00-$31.00 per hour Non-exempt

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Westfield, NJ Branch: Westfield Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product–related recommendations through cross-selling and referring bank products and services. Responsibilities Include: • Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction, • Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls., • Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs, • Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch, • Accept and accurately process all financial service transactions within bank policies, procedures and regulations, • Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed., • Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions, • When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures, • Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary., • Contribute to branch goals by accomplishing assigned sales targets, • Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed., • Maintain a working knowledge of all bank products and services, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period, • Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations, • Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area, • Compliance with all relevant Bank policies and procedures Other: • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need. Competencies: • Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust., • Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting., • Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time., • Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions., • Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations., • Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: • High School Diploma or equivalent required, • 1+ years banking experience preferred, • Basic math skills required, • Experience operating an Adding Machine preferred, • Good Computer Skills required, • Previous Teller Experience preferred, • Prior customer service skills preferred, • Prior cash handling skills preferred, • Selling to customers’ needs preferred, • Excellent communications and problem-solving skills, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) *Equal opportunity employer- vets/disabled Salary Pay Range: $19.50-$25.48 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job Description Starting Salary: $20/hr. (negotiable dependent upon experience) REQUIRED EXPERIENCE: • Minimum of one (1) year bank Teller experience preferred. (retail cash handling experience required), • Proficient in English, reading, writing, and grammar skills, • Analytical and mathematics skills, • Communication, interpersonal relations and customer service skills, • PC skills (including knowledge of job-related software applications), • Ability to operate various office machines (i.e., currency counter, combination lock, check encoder, fax machine, passbook validator), • Ability to lift 50 pounds of coin, • Visual and auditory skills REQUIRED EDUCATION: • High School Diploma or equivalent with at least one year of retail cash handling experience. RESPONSIBILITIES INCLUDE: • Bank teller greets and serves customers in a friendly and courteous manner., • Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products., • Identify customers with additional profit potential and develop action plans to expand these relationships. Refer business to all partners., • Addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations., • Actively participate in ongoing training., • Assist with the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault. Assist with preparing cash for shipments., • As bank teller has the ability to develop a complete working knowledge of all bank systems required to perform teller transactions and platform duties including the use of a PC and calculator, as required to efficiently perform the job., • As bank teller process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers., • Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays., • Demonstrate knowledge of banking policies and procedures and the ability to apply this knowledge in real situations., • Maintains awareness of current fraud alerts; identifies fraudulent activity to prevent potential losses., • Maintains current knowledge of new banking products and services., • Participates in weekly branch meetings., • Completes daily ATM proof, end of day closing procedures., • Coordinates specific work tasks with other personnel within the branch office as well as with other Bank departments to ensure the smooth and efficient flow of information, • Abides by the current laws and bank organizational policies and procedures. Promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the workplace., • Cooperates with, participates in, and supports adherence to all internal bank policies, procedures, and practices. This requirement is in support of risk management and the overall safety, and soundness of the Bank's compliance with all regulatory requirements. First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors. First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.

Job Description BASIC FUNCTION The Universal Banker responsibilities may vary day to day based on the work that needs to be done in the branch that day. Responsibilities include responding to customers’ needs by processing a variety of financial transactions including but not limited to check cashing, withdrawals, deposits, and loan payments and/or greeting customers, performing customer needs assessment (profiling), opening accounts, cross selling, tele-consulting, developing relationships thru a book of business, and servicing accounts. The Universal Banker may also research and resolve account issues or customer inquiries, promotes organizational products and services by referring current or prospective customers to other departments within the organization. This position is responsible for managing and balancing cash drawers well as meeting sales expectations, which include deposit, loan and revenue generating referrals. Responsibilities may also include assisting the Financial Center supervisor with the teller line and end of day functions and preparing daily paperwork according to branch procedures. Works under general supervision. MAJOR RESPONSIBILITIES • Operates a teller window to process all types of banking transactions including deposits, withdrawals, payments, buy/sell cash and cashier’s checks, • Operates at the platform to open accounts and resolve customer service issues, • Responsible for providing consistent extraordinary client experience by executing on Spencer’s customer service behaviors, • Research and resolves all transaction errors that occur and engages management support when needed, • Executes the internal sales process by engaging the customer in conversation during customer platform interaction to identify needs and recommends appropriate products and services, • Engages customer in conversation during the customer transaction to identify needs and refers them to the platform when working at the teller window, • Operates within the confines of the bank’s compliance and operational policy and procedures, • Diligently completes all necessary paperwork such as CTRs, SARs etc… accurately and in a timely manner, • Assists AFCM with end-of-day branch proof tasks including ATM and Vault, • Participates in internal and external branch events as well as local community events, • Must be able to work a flexible hourly schedule as requested, • May be asked to travel & work at other branches in the network, • Presents a professional image, • Provides access to safe deposit boxes, • Opens and/or closes branch with management, • Perform other duties as required JOB REQUIREMENTS Education: High school diploma or GED Experience: • Minimum of 2 years bank teller and/or platform experience preferred Benefits • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Brooklyn, NY Branch: Bay Ridge Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product–related recommendations through cross-selling and referring bank products and services. Responsibilities Include: • Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction, • Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls., • Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs, • Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch, • Accept and accurately process all financial service transactions within bank policies, procedures and regulations, • Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed., • Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions, • When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures, • Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary., • Contribute to branch goals by accomplishing assigned sales targets, • Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed., • Maintain a working knowledge of all bank products and services, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period, • Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations, • Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area, • Compliance with all relevant Bank policies and procedures Other: • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need. Competencies: • Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust., • Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting., • Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time., • Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions., • Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations., • Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: • High School Diploma or equivalent required, • 1+ years banking experience preferred, • Basic math skills required, • Experience operating an Adding Machine preferred, • Good Computer Skills required, • Previous Teller Experience preferred, • Prior customer service skills preferred, • Prior cash handling skills preferred, • Selling to customers’ needs preferred, • Excellent communications and problem-solving skills, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) *Equal opportunity employer- vets/disabled Salary Pay Range: $19.50-25.48 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Staten Island, NY Branch: Heinz Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product–related recommendations through cross-selling and referring bank products and services. Responsibilities Include: • Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction, • Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls., • Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs, • Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch, • Accept and accurately process all financial service transactions within bank policies, procedures and regulations, • Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed., • Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions, • When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures, • Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary., • Contribute to branch goals by accomplishing assigned sales targets, • Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed., • Maintain a working knowledge of all bank products and services, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period, • Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations, • Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area, • Compliance with all relevant Bank policies and procedures Other: • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need. Competencies: • Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust., • Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting., • Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time., • Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions., • Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations., • Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: • High School Diploma or equivalent required, • 1+ years banking experience preferred, • Basic math skills required, • Experience operating an Adding Machine preferred, • Good Computer Skills required, • Previous Teller Experience preferred, • Prior customer service skills preferred, • Prior cash handling skills preferred, • Selling to customers’ needs preferred, • Excellent communications and problem-solving skills, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) *Equal opportunity employer- vets/disabled Salary Pay Range: $19.50-25.48 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Job Description BASIC FUNCTION Responsible for performing basic Customer Service Center Representative duties including assisting internal and external customers as it relates to account information, deposit and loan rates, features of products and services, opening new accounts, assisting customers with loan applications, processing customer transactions and resolving customer issues. Provides quality customer service and actively participates in the Bank’s new Business Development activities including outbound customer service and sales calls. MAJOR RESPONSIBILITIES • Provides quality customer service in a polite and professional manner to customers over the phone and through mail/email. Uses the Teller Interactive Machine (TIMs) video and audio equipment to service customers located in Spencer Financial Centers., • Performs new account processing by presenting and opening accounts in accordance to Spencer’s Sales process relating to checking, savings, Certificates of Deposit and Individual Retirement Accounts., • Originates Consumer Loan applications and monitors the application through the approval process., • Performs full service teller functions, such as processing deposits, withdrawals and loan payments; cashing customer checks and processing Lock Box transactions. Prepares a daily settlement of CSR transactions., • Provides assistance, answers inquiries and resolves customer problems within guidelines established by CSC management on debit cards, internet banking, deposit accounts, loans and other products and services., • Assists CSC management/supervisors in the daily balancing of the TIMs and CSC., • Assists in the maintenance of CSC files. Completes reports as directed by CSC management., • Complies with all bank security and compliance requirements., • Participates in the CSC business development activities by recognizing and referring new business opportunities as appropriate. Participates in external/community business development events., • Maintains a competent level of knowledge of the bank’s products and services appropriate to the position., • Performs other duties as required. JOB REQUIREMENTS Education: High School degree, GED or equivalent related business experience. Experience: • 1 year experience in a call center environment or bank operational or CSC function, which would include direct and indirect customer service experience preferred., • Excellent communication skills required. Must be comfortable interacting with customers through written correspondence as well as over the phone and video chat., • Proven capability to proficiently and effectively present information to all levels of employees and customers., • Proficiency with various software programs including word processing and spreadsheet applications., • Fluent in additional languages preferred with Spanish or Polish language skills a plus. Benefits • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account

Job Description BASIC FUNCTION Responsible for performing basic Customer Service Center duties including assisting internal and external customers as it relates to account information, deposit and loan rates, features of products and services, opening new accounts, assisting customers with loan applications, processing customer transactions and resolving customer issues. Provides quality customer service and actively participates in the Bank’s new Business Development activities including outbound customer service and sales calls. MAJOR RESPONSIBILITIES • Provides quality customer service in a polite and professional manner to customers over the phone and through mail/email. Uses the Teller Interactive Machine (TIMs) video and audio equipment to service customers located in Spencer Financial Centers., • Performs new account processing by presenting and opening accounts in accordance to Spencer’s Sales process relating to checking, savings, Certificates of Deposit and Individual Retirement Accounts., • Originates Consumer Loan applications and monitors the application through the approval process., • Performs full-service teller functions, such as processing deposits, withdrawals and loan payments; cashing customer checks and processing Lock Box transactions. Prepares a daily settlement of CSR transactions., • Provides assistance, answers inquiries and resolves customer problems within guidelines established by CSC management on debit cards, internet banking, deposit accounts, loans and other products and services., • Assists CSC management/supervisors in the daily balancing of the TIMs and CSC., • Assists in the maintenance of CSC files. Completes reports as directed by CSC management., • Complies with all bank security and compliance requirements., • Participates in the CSC business development activities by recognizing and referring new business opportunities as appropriate. Participates in external/community business development events., • Maintains a competent level of knowledge of the bank’s products and services appropriate to the position., • Performs other duties as required. JOB REQUIREMENTS Education: High School degree, GED or equivalent related business experience. Experience: • 1 year experience in a call center environment or bank operational or CSC function, which would include direct and indirect customer service experience preferred., • Excellent communication skills required. Must be comfortable interacting with customers through written correspondence as well as over the phone and video chat., • Proven capability to proficiently and effectively present information to all levels of employees and customers., • Proficiency with various software programs including word processing and spreadsheet applications., • Fluent in additional languages preferred with Spanish or Polish language skills a plus. Benefits • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account

Job Description PURPOSE OF POSITION: Under general supervision but following established policies and procedures, this position will provide potential and existing customers with high quality customer service in a broad variety of activities including but not limited to Life Insurance products and general banking needs in branch and at offsite events. The Licensed Retail Banking Representative will need to identify customers or potential customers for an in-depth financial review with the dedicated Financial Advisor. Will be called upon to work both the Teller and Customer Service areas, according to business needs. Support branch management in achievement of Branch performance metrics and participate in Branch campaigns and promotions. ESSENTIAL JOB FUNCTIONS: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedures, including but not limited to the Bank's CIP and customer service policies., • Proactively present and cross sell Bank products, through probing questions and offer appropriate v products and services based on customer responses. This is accomplished by utilizing the Client Relationship Notes form with current or potential customers. Participate in Bank promotions and sales campaigns to achieve Branch performance metrics., • Actively promote the Bank and its products and services. This will include setting - up a table, 1f outside the branch and handing out information when necessary., • Participate in off-site sales calls. branch networking, and community and CRA activities., • Resolve customer complaints regarding sales, service or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner. which may include preparing and submitting written correspondence to respective departments. • Maintain correspondence with customers and back office by following up to ensure resolution., • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies., • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs. • Review and verify all previous days· work lo ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts. • Approve checks (up to authorized limit) using knowledge of account history and account information on file, in order to make decision on whether to cash. • Perform various administrative duties as directed by manager., • Monitor customer preferences to determine focus of sales efforts., • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific bank products including but not limited to Life products and services., • Meet assigned deposit and NDIP sales goals on a quarterly basis which include, but are not limited to, number of accounts opened, new customer contacts, units sold, rcfe1Tals to Financial Advisor, investment/ insurance revenue goal and dollar value of all products sold. as assigned by the Investment Program Manager and/or Branch Manager. Responsibilities behind the Teller Line: • Perform all RBR duties such as issuance of official checks, accept payment for rental of safe deposit boxes. process deposits/withdrawals, cash checks, loan payments etc. • Assist other RBR's in balancing daily transactions, verifying tickets and daily balancing of the teller area. Help RBR's with complex work related matters (i .e. check cashing). • Research and investigate customer claims in matters relating to transaction discrepancies, in order to help resolve issues for customers in a timely manner. • Perform RBR functions as assigned. Review and verify all previous days' work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts. Approve checks (up to authorized limit) using knowledge of account history and account information on file, to make decision on whether to cash. General Responsibilities: • Assist Officers in performing various Branch functions and Branch reports, as requested., • Render priority services to customers in need of special handling., • Perform various related clerical duties as directed., • Knowledge and compliance with investment guidelines and regulatory requirements, including continuing education and certifications., • Knowledge and use of the Bank's Redi system to keep current with updates to policy and procedures. KNOWLEDGE. SKILLS AND EXPERIENCE REOUJREMENTS: • Bachelor's degree or equivalent work experience., • Must have or be able to obtain state life and health insurance licenses within three (3) months of start date as well as maintain those licenses through continuing education. • Three years of branch operations experience and strong aptitude for sales., • Must be flexible to work and/or transfer throughout the network, on an as needed basis., • Strong interpersonal and communication skills to build rapport with prospective and existing customers. • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems. Our job titles may span more than one career level. The starting hourly salary for this role is between $22.00 – $31.00. The actual hourly pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description OVERVIEW Nautilus Hyosung America, Inc. (HYOSUNG) is a world leader in ATM self-service technologies. We have built a reputation for innovation by continually researching, developing and delivering quality ATM products – flexible products that adapt to our changing world and our customers’ changing needs. JOB SUMMARY: The Field Service Engineer will be responsible for the service and maintenance of Automated Teller Machines (ATMs) within their assigned territory. The Field Service Engineer will provide on-site support for ATMs including but not limited to repair, maintenance and replacement services. The Field Service Engineer may also participate in the training of other new NHA Field Service Engineers and assist with the staging and integration of ATMs. Some travel required. ESSENTIAL FUNCTIONS: • Installation, repair, software loading and maintenance of ATM’s or other products in a defined geographically territory., • Train bank staff or vendors on required maintenance tasks of equipment., • Work with internal and external support departments required to provide maintenance support to the end user., • Maintain all Service Level Agreement as defined per customer contract., • Work on products and services of medium to high complexity., • Occasional travel with short notice to areas outside your home geography may be required where management deems necessary., • Perform preventive maintenance functions of an ATM including diagnostics, testing and cleaning., • Manage spare parts and follow all inventory processes., • Complete administrative reports within time line allotted., • Complete tasks as assigned by supervisor or applicable NHA staff members., • Flexible work schedule with on-call duty., • Work independently with minimal supervision., • As a representative of NHA, provide an extraordinary customer service experience to our customers meeting their service obligation and demands., • Maintain company property in good working conditions., • Maintain a valid driver’s license., • Responsible with company credit card usage and expense reporting., • Must follow all security procedures and policies., • Other duties as assigned EDUCATION AND EXPERIENCE: • May require an Associate’s Degree in Electronics or equivalent experience, prior ATM experience preferred, but not required, or 3-5 years of experience in the field service, • Have solid understanding of electronics and electro-mechanical equipment operation., • Ability to use analog and digital voltmeters., • Ability to use hand tools and carry heavy parts up to 80 lbs., • Ability to work extended hours, including beyond assigned shift with no notice when required., • Ability to travel to other areas of the country if needed on occasion., • Ability to work all shifts, which may include weekend and holidays., • On-Call duty required for all FSE positions. Compensation is provided for On-Call duty. PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. • While performing the responsibilities of the job, the employee is required to talk and hear., • The employee is often required to sit and use their hands and fingers, to handle or feel., • The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl., • Employee must be able to lift 50lbs without assistance. May be asked to lift up to 80lbs with assistance of machinery or helper., • Vision abilities required to perform this job include close vision. WORK ENVIRONMENT: While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. • The employee may be occasionally exposed to moving mechanical parts and vehicles., • The noise level in the work environment is usually quiet to moderate., • The passage of employees through the work area is average and normal., • This position is a high-security position, and may pose a risk of exposure to criminal elements. Proper security training and awareness is required. Nautilus Hyosung America, Inc. recognizes and values the diversity of its employees, customers and business partners. Equal Opportunity Employer ~ Minorities/Females/Disabled/Veteran

Location: Hewlett, NY 11557 The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates. This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution, and adherence to bank policies, procedures, and regulatory requirements. • Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative., • Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to introductions., • Risk Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations., • Performs special projects, and additional duties and responsibilities as required., • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations. Required Qualifications: • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent., • Minimum experience required: Less than 2 years of customer service and sales experience. Preferred Qualifications: • Experience in Financial Services Industry., • Action-oriented - Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with minimum of planning. Seizes more opportunities than others by aggressively and enthusiastically pursuing action to achieve results. Possesses a sense of urgency., • Business Acumen - Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer. Has courage and aspiration to do things differently in the marketplace., • Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease. Can be warm, pleasant, and gracious. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well., • Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Is a good listener and early knower, gathering informal and incomplete information in time to do something about it., • Priority Management - Spends his/her time and the time of others on what's important. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks and creates focus. Uses his/her time effectively and efficiently and values time. Gets more done in less time than others and can attend to a broader range of activities., • Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results., • Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience., • Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders., • Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting. Flagstar is an Equal Opportunity Employer We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range: $17.00 - $22.55

The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. Depth & Scope: • Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience, • Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk, • Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral, • Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs, • Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities, • Independently resolves customer issues, errors and problems, escalating when necessary, • Builds working relationships with customers and explains detailed and/or complicated information., • Requires full proficiency gained through job related training to perform a range of activities, • Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise, • Engages in conversations with customers about loan products, facilitates the application intake, • Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) Education & Experience: • HS Diploma or GED, • 1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred., • Teller experience preferred, • Must be able to complete teller training upon hire to take customer transactions, • Demonstrated ability to engage in customer conversations while educating them on products and services preferred, • Demonstrated organization skills to handle multiple tasks in a fast-paced environment, • Excellent communication skills with ability to be concise, clear and consistent, • Demonstrated ability to schedule and prioritize work, • Demonstrated ability to work independently and within deadlines, • Sound judgment in decision making and effective problem solving, • Proficient in Microsoft Office, • Notary License (Preferred) Customer Accountabilities: • Delivers Legendary experience by helping customers, building relationships, and delivering service and advice, • Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations, • Serves as a Customer advocate in improving customer financial confidence, providing customer resolution, proactive tips and insights on saving time & money, • Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution, • Engages in lobby leadership by orchestrating customer flow, warmly welcome, discover initial needs and guides customer appropriately, • Understands customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs, • May act as a point of escalation for Customer questions or concerns, • May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures, • Considers the impact of decisions on the well-being of TD, its Customers and stakeholders, • Acts as a brand champion both internally and externally, • Recognizes transaction needs and educates clients on self-service channels including digital options, • Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time Shareholder Accountabilities: • Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer, • Participates in the Stores daily operations to ensure alignment with TD's risk framework, • Understands and applies operating policies and procedures, • Supports the timely and accurate completion of business processes and procedures, • Escalates non-standard or high-risk transactions/activities as necessary, • Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations, • Ensures necessary due diligence to support the accuracy of all customer transactions/activities, • Knowledgeable of and complies with Bank Code of Conduct, • Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location, • Executes with excellence by adhering to all risk and control policies/procedures Employee/Team Accountabilities: • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest, • Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit, • Participates in personal performance management and development activities, • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities, • Contributes to a fair, positive and equitable environment that supports a diverse workforce, • Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally, • Utilizes feedback through coaching sessions to demonstrate stronger performance, • Establishes relationships with partner bankers to make effective referrals to them, • Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team, • Collaborates with team members in contributing to the success of the team and organization, • Actively seeks opportunities to improve delivery of work with high attention to quality standards, • Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills, • Positively embraces change, • Adheres and participates in TD's Shared Commitments and code of conduct expectations, • Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience OCC Language: • This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007, • Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, • Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007, • Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority

Scarsdale, NY Salary Range: $65,000 - $85,000 The Assistant Branch Manager (ABM) provides supportive leadership to the Branch Manager by playing an integral role in the achievement of sales, service, and operational performance goals for the branch. The incumbent ensures that business development goals are being met, and all policies, procedures, and controls have been implemented to protect the Bank against monetary loss. The incumbent supports sales initiatives aimed at leveraging products/services to increase deposits, accounts, and customers of the branch. In the absence of the Branch Manager, the ABM is expected to be fully capable of managing the branch, including the Teller-Unit, platform, and other ancillary operations. The successful candidate must have the ability to adapt accordingly to meet the challenges in a dynamic industry. • Support the Branch Manager by overseeing the efficient operation of the branch, ensuring operational functions are being properly performed by staff in accordance with established policies, procedures, and controls of Bank., • Handle all operational issues and branch-related matters in effective manner, making sound business decisions., • Provide ongoing coaching to staff regarding sales techniques and product knowledge, motivating them to embrace sales culture and consistently offer suitable Bank products and services; stay abreast of new products, services, and promotions., • Supervise staff on service expectations, policies, procedures, products, systems, and banking transactions; conduct performance appraisals and counsel employees accordingly., • Identify and mitigate operational risk to ensure ongoing adherence with compliance procedures; implement action plans to improve operational controls and mitigate controllable losses while optimizing the customer experience., • Oversee compliance functions including reconcilements, audits, reporting, controls, records management, approvals, and opening/closing procedures, ensuring all security procedures are strictly followed., • Cross-train on all branch positions to perform all operational duties as needed, during peak periods or to maintain teller function coverage., • Ensure the branch receives an audit grade of "Satisfactory" or better., • Act as a primary troubleshooter for problems and complex client service needs incurred at teller line, monitor quality and efficiency of customer service delivery at branch., • Serve as the liaison between the branch and various departments to ensure that full transparency exists regarding internal policies and procedures., • Demonstrate comprehensive knowledge of all Bank products, services, procedures, policies, and appropriate regulatory issues related to daily job functions including Bank Secrecy Act; Privacy; Fair Lending; Regulation E; deposit transactions, personal loan accounts, mortgage and equity loan originations, cash management, and electronic services., • Meet assigned sales goals by following the Bank's business development model and utilizing the resources provided., • Assist Branch Manager with implementation of sales programs, utilizing sales coaching techniques to ensure established branch goals are attained., • Execute on sales opportunities with new and existing customers to increase deposit growth; make referrals for non-deposit products and promote new business as well as cross sells additional products/services., • Assist in staffing decisions as appropriate, including hiring, scheduling, disciplinary actions, and evaluating performance., • Prepare daily, weekly, and monthly reports (i.e., potential losses, cash items, sales, etc.); reconcile branch general ledger accounts., • Conduct staff meetings to discuss bank/branch objectives; establish priorities to ensure compliance with established policy and procedures., • Make sound decisions regarding the approval of customer and or bank transactions within authority limits, weighing customer satisfaction issues versus Bank exposure to loss or fraud., • Notarize legal documents for bank customers., • Perform other duties as requested., • High School Diploma or GED required; Bachelor's degree preferred., • At least 6 years of experience in customer service/supervisory role within a banking/retail environment., • Minimum 3 years of operations experience, preferably in banking., • Excellent customer service/sales skills., • Excellent working knowledge of branch operations and banking regulations, • Effective problem-solving skills and demonstrated ability to maintain composure when interacting with customers and staff., • Strong leadership and interpersonal skills., • Excellent communication skills (verbal + written)., • Proficiency in Microsoft Office suite of products (Word, Excel, PowerPoint) and must have experience using banking software experience., • Demonstrated comfort level with technology, mobile services and online banking services is a plus., • Proven ability to stay current and comply with industry regulations., • Ability to work a flexible schedule including weekends., • Qualify to be licensed as a Notary Public for New York State., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. Primary Responsibilities: Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. Explain the high-level criteria used to decision loan applications. Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs. Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs. Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions. Managerial/Supervisory Responsibilities: Not Applicable Education and Experience Required: High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers (consumer to small business) Ability to effectively handle difficult customer conversations Well-organized Proven time management skills Proven prioritization skills Ability to work under critical time constraints in a team environment Proficiency with internet user-level technology Education and Experience Preferred: Bilingual based on branch needs Proven referral and/or sales ability Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs. Ability to read fine print Ability to interact with customers in an open face-to-face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.79 - $37.99 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Harrison, New York, United States of America

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community., • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships., • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit., • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures., • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience., • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night., • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently., • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively., • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment., • You have a strong passion for educating the branch team and partners, helping them stay connected and informed., • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed., • You have 1+ years of retail banking experience., • You have a high school degree, GED, or foreign equivalent., • You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills • You have 6+ months of Associate Banker (Teller) experience., • You have a college degree or military equivalent. Training and Travel Requirement • You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead., • You'll need to be able to travel as required for in-person training and meetings. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Work location: Flushing, New York, United States of America Hours: 40 Pay details: $24.25 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD. • Proficient in products, services and routine transactions in order to identify opportunities to educate on Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience, • Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by low to moderate complexity/risk, • Establishes and nurtures Customer relationships by consistently displaying product knowledge, actively listening to Customer needs while engaging in additional conversation to identify any additional needs and offer a solution or partner referral, • Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs, • Utilizes Customer relationship management tools to proactively play a key role in customer assessments, proactively identifies Customer solutions and lead-focused outbound sales activities, • Independently resolves customer issues, errors and problems, escalating when necessary, • Builds working relationships with customers and explains detailed and/or complicated information., • Requires full proficiency gained through job related training to perform a range of activities, • Participates in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise, • Engages in conversations with customers about loan products, facilitates the application intake, • Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry), • HS Diploma or GED, • 1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military experience preferred., • Teller experience preferred, • Must be able to complete teller training upon hire to take customer transactions, • Demonstrated ability to engage in customer conversations while educating them on products and services preferred, • Demonstrated organization skills to handle multiple tasks in a fast-paced environment, • Excellent communication skills with ability to be concise, clear and consistent, • Demonstrated ability to schedule and prioritize work, • Demonstrated ability to work independently and within deadlines, • Sound judgment in decision making and effective problem solving, • Proficient in Microsoft Office, • Notary License (Preferred), • Delivers Legendary experience by helping customers, building relationships, and delivering service and advice, • Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations, • Serves as a Customer advocate in improving customer financial confidence, providing customer resolution, proactive tips and insights on saving time & money, • Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution, • Engages in lobby leadership by orchestrating customer flow, warmly welcome, discover initial needs and guides customer appropriately, • Understands customer preferences with banking (when and how they want) and educates Customers on self-service options that meet their needs, • May act as a point of escalation for Customer questions or concerns, • May perform a variety of (teller) transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures, • Considers the impact of decisions on the well-being of TD, its Customers and stakeholders, • Acts as a brand champion both internally and externally, • Recognizes transaction needs and educates clients on self-service channels including digital options, • Brings your genuine self and turns each banking transaction into a personalized interaction, one Customer at a time, • Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer, • Participates in the Stores daily operations to ensure alignment with TD's risk framework, • Understands and applies operating policies and procedures, • Supports the timely and accurate completion of business processes and procedures, • Escalates non-standard or high-risk transactions/activities as necessary, • Ensures documentation that is prepared/completed is accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations, • Ensures necessary due diligence to support the accuracy of all customer transactions/activities, • Knowledgeable of and complies with Bank Code of Conduct, • Contributes to business objectives for Operational Excellence by fully understanding accountability in driving an operationally sound location, • Executes with excellence by adhering to all risk and control policies/procedures, • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest, • Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit, • Participates in personal performance management and development activities, • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities, • Contributes to a fair, positive and equitable environment that supports a diverse workforce, • Acts as a brand ambassador for your business area/function and the Bank, both internally and/or externally, • Utilizes feedback through coaching sessions to demonstrate stronger performance, • Establishes relationships with partner bankers to make effective referrals to them, • Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team, • Collaborates with team members in contributing to the success of the team and organization, • Actively seeks opportunities to improve delivery of work with high attention to quality standards, • Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills, • Positively embraces change, • Adheres and participates in TD's Shared Commitments and code of conduct expectations, • Engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience, • This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007, • Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 10

Responsibilities include, but are not limited to: • Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service., • Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services., • Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services., • At the direction of the District Operations Manager, must have the ability to travel to various branch locations to provide coverage which will continue to ensure high levels of customer service within the branch network., • Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs, opens new accounts, i.e. checking, savings, certificate of deposit and IRAs, discusses/sells loan products to existing and prospective customers and possesses knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers., • Responsible for meeting customer expectations and achieving service quality standards. Participates/oversees the sales referral process ensuring customer financial needs are met and assists management in coaching and mentoring branch staff members., • Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines., • Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits., • Report all significant matters, issues and unusual customer activity to Manager maintaining personal knowledge of compliance and regulatory requirements., • Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures. Required Skills: • Excellent verbal and written communication. Ability to write correspondence and appropriately and accurately demonstrate products and services to customers., • Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees., • Strong analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer issues., • Ability to adapt to different staff and customers daily due to continuously varying branches, while performing the same functions and providing the same level of service., • Ability to make sound decisions which include on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions., • Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form., • Provides deep understanding of Retail Banking and strong Customer Service Skills with the ability to engage customers in conversation regarding products and services., • Detail oriented, strong organizational skills, and high degree of accuracy., • Ability to handle multiple projects simultaneously., • Proficient computer skills. Required Experience: • High School Diploma or GED and 1 year of business services experience in branch banking and knowledge of branch operations or successful completion of a Valley Retail training program., • Associates or Bachelor's degree with concentration in accounting, business, finance, economics or a related field is preferred., • FIS/IBS (Integrated Banking Solutions) preferred.

Metropolitan Commercial Bank ("MCB" or the "Bank") is a New York Citybased, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center. Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities. The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek's Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor's Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com. We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster humanAI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank's website at MCBankNY.com. As a Universal Banker, you will engage closely with new and existing customers to understand their financial needs, recommending appropriate products and services related to spending and saving. The Universal Banker is the financial liaison to every customer entering the branch. Your highest priority will be to ensure customers are extremely satisfied with every interaction. You will develop deep and meaningful relationships with the customer to resolve issues, educate customers on the various ways they can bank with us, and process teller transactions as required. • Engage with customers to develop a positive customer experience; strive to make each customer interaction the best experience of their day, • Develop new and existing customers by understanding their financial needs, providing products and solutions to help them spend and save, • Go above and beyond for customers to strengthen and retain long term relationships, • Grow new business and drive referrals to branch colleagues and partners to support the broader financial needs of customers, • Serve as the financial liaison to customers while providing world class customer service, • Open new accounts and assist with teller transactions as needed, • Bring a positive energy and confidence to Metropolitan Commercial Bank and its customers every day, • Present a professional appearance as the face of Metropolitan Commercial Bank, • Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do., • High School degree or GED required, • Minimum of 2+ year cash handling experience strongly preferred, • Two (2) years of sales and customer service experience, • Strong listening and customer service skills, • Ability to effectively ask questions and identify needs to enhance the customer relationship, • Commitment to building relationships through phone engagements, • Ability to problem solve and provide solutions to customer issues, • Ability to strengthen relationships with teammates, business partners and specialists through collaboration, • Self-motivated, confident and ability to multitask effectively Potential Salary: $45k - $65k annually This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here. Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MCB maintains a drug free workplace.

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team. This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members. The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank's standards. Responsibilities : • Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines., • Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience., • Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager, • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.), • Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs., • Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture., • Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively., • Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions, • Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals, • Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day, • Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.), • Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.), • Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution, • Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self- service as needed, • Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.), • Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members, • Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi, • Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing, • Listens carefully to the client and willingly assists with any questions or problems the client has, • Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed, • Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well, • Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience., • Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships, • Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets, • Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers), • Good leadership skills and the ability to motivate others, • Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi's business plan goals, • Providing working leadership and guidance to peer Universal Bankers or Tellers through assignment of work and technical guidance, when needed, • Assisting and providing coverage for leadership team with leading by example, • Provide feedback to management on ways to enhance sales processes and service delivery, • Providing coaching and education to the other Universal Bankers or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies, • Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed, • Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications : • 2-4 years relevant experience, • Required Skills:, • Experience with face-to-face customer service, digital engagement and basic sales/referrals, • Open, client service orientation and desire to help customers is required, • Sales experience desired, • Excellent verbal and written communication skills, • Analytical and problem solving skills, • Basic computer and digital tools skills, • Preferred Skills: Retail experience Education : • High School diploma or equivalent

899 Palisade Avenue, Fort Lee, NJ, USA 20.06-26.14 per hour The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education and experience; location and/or schedule (full or part time). Dependent on the position offered, incentive plans, bonuses and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Hourly Full Time Position Summary The Universal Banker position is responsible for demonstrating excellent customer service in accordance with the Bank's Core Values and to maintain a well-developed working knowledge of the Bank's products & services. This includes an ethical approach to uncovering client needs and recommending appropriate products, services, and solutions to meet the client's short-term and long-term financial goals. The Universal Banker will be responsible for opening accounts, handling transactions, selling/cross-selling bank products and services as well as resolving simple and complex customer service issues. Individuals must be a self-starter and goal oriented with a passion to succeed. Essential Functions • Identifies, develops, and closes sales; applies needs based selling techniques to generate product interest; actively cross-sells products/services., • Actively engage in meaningful conversation with customers in order to seek a thorough understanding of their complete financial needs. Recommend products and services to support the customer's needs, through in person efforts, referrals to other lines of business, and marketing campaign outreach., • Serves as digital expert with the ability to demonstrate above average knowledge of all digital channels in an effort to cross sell and expand existing relationships., • Drives proactive sales and service conversations through inbound and outbound interactions., • Deepens existing customer relationships through a variety of proactive sales and service initiatives which should be captured in 360 View., • Actively participates in all branch activities, including but not limited to Huddles, Retail Calls and Sales meetings., • Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards., • Process customer transactions such as deposits, withdrawals, transfers, wires and payments, accurately and efficiently, • Count, organize, and safeguard cash and other negotiable bank items., • Assist customers with inquiries and solve problems in a professional and courteous manner., • Perform daily branch operations such as proving cash draw and branch vault, scanning teller work, and filing paperwork., • Open new accounts ensuring all required documentation is obtained and is accurate., • Comply with all established policies and procedures., • Maintain technical and professional knowledge by attending educational workshops and training, reviewing bank policies and procedures, keeping informed of updates and upgrades to products and services, and staying informed of any legal, policy, and procedural changes relating to retail banking., • Comply with BSA/KYC policies and procedures to mitigate risk and reduce/eliminate fraudulent transactions, • Completes transactions accurately and ensure the safety of the bank, • Travel required for meetings, community involvement and assistance covering local branches., • Participate in community and volunteer events that are endorsed by the bank. Education and Experience • High School Diploma or equivalent with at least 3-5 years of comparable Retail experience., • College degree preferred, not required., • Prior cash handling or customer service experience, • Must be extremely organized and detail, • Must work well in a fast-paced, team environment., • Excellent communication skills, both written and verbal, are, • Excellent computer skills in a Microsoft Windows environment including proficiency in Word, Excel and Outlook are required., • Familiarity with bank systems, i.e., CRM, financial apps is strongly preferred. Compliance • It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

Responsibilities include, but are not limited to: • Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service., • Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services., • Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services., • Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs, opens new accounts, i.e., checking, savings, certificate of deposit and IRAs, discusses/sells loan products to existing and prospective customers and possesses knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers., • Responsible for meeting customer expectations and achieving service quality standards. Participates/oversees the sales referral process ensuring customer financial needs are met and assists management in coaching and mentoring branch staff members., • Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines., • Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits., • Assists in community events (i.e., Habitat for Humanity) etc. Participates in and supports CRA initiatives, activities and programs., • Report all significant matters, issues and unusual customer activity to Manager maintaining personal knowledge of compliance and regulatory requirements., • Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures. Required Skills: • Excellent verbal and written communication. Ability to write correspondence and appropriately and accurately demonstrate products and services to customers., • Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees., • Strong analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer issues., • Ability to make sound decisions which include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions., • Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form., • Provides deep understanding of Retail Banking and strong Customer Service Skills with the ability to engage customers in conversation regarding products and services., • Detail oriented, strong organizational skills, and high degree of accuracy., • Ability to manage multiple projects simultaneously., • Proficient computer skills. Required Experience: • High School diploma or GED and minimum 1 year of business services experience in branch banking and knowledge of branch operations or successful completion of a Valley Retail training program., • Associates or Bachelor's degree with concentration in accounting, business, finance, economics or a related field is preferred. Preferred Experience: • FIS/IBS (Integrated Banking Solutions).

New York, NY (181st Street) Salary Range: $24.50/hr- $31.32/hr The Assistant Operations Supervisor (AOS) contributes to the overall management of the branch Teller Unit, modeling the highest level of customer service while processing transactions and resolving potential client issues. The incumbent supports the Operations Supervisor in the successful management of all Teller unit functions, including daily operations, technical support, team leadership, and employee development. The Assistant Operations Supervisor assumes complete responsibility for the teller unit when the Operations Supervisor is not available and acts as a Teller during periods of high transaction volume. The AOS assists in the coaching of employees, the completion of performance appraisals, and the recruitment and training of new Tellers. • Assist the Operations Supervisor in teller unit activities, motivating staff to provide superior customer service, while performing routine banking and client service duties., • Serve as a backup to Operations Supervisor and tellers as needed., • Provide technical guidance and training to Tellers regarding operating procedures and applicable systems., • Ensure transactions are being conducted accurately and efficiently., • Assist in the management of work schedules and the assignment of tasks., • Process routine banking transactions and resolve moderate customer issues., • Assist in cash management duties, including the monitoring of reserve cash, distributing/collecting cash from tellers, and completing the daily proof., • Respond to immediate sales and service needs of the branch to reduce customer waiting time., • Offer suitable Bank products and services that support client needs., • Partner with Operations Supervisor to evaluate performance of staff and participate in the recruitment process., • Maintain a strong understanding of applicable laws and regulations related to banking activities, including but not limited to: Anti-Money Laundering (AML), Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements., • Assist in the opening and closing of the branch's cash vault., • Conduct the proving of the ATMs and provide Tellers with transaction approvals when necessary., • Perform filing and general clerical duties., • Adhere to Apple Bank's Code of Conduct, as well as all internal policies and procedures., • Perform additional duties as requested., • High school diploma or GED required; Bachelor's degree preferred., • 2+ years of previous teller experience preferred., • Strong interpersonal and organizational skills required., • Display excellent listening, communication (verbal & written) and interpersonal skills., • Must have strong computer skills and possess the ability to adapt to evolving technology advancements., • Exhibit courteous and friendly behavior., • Possess a thorough knowledge of various Bank products and services., • Ability to work weekends and extended hours or at neighboring branch locations when required., • Exhibit strong work ethic and high level of integrity., • Demonstrate a willingness and desire to interact in a team environment., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed. Primary Responsibilities: Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. Explain the high-level criteria used to decision loan applications. Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs. Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs. Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions. Managerial/Supervisory Responsibilities: Not Applicable Education and Experience Required: High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience Ability to easily travel between branches on an as needed basis Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers (consumer to small business) Ability to effectively handle difficult customer conversations Well-organized Proven time management skills Proven prioritization skills Ability to work under critical time constraints in a team environment Proficiency with internet user-level technology Education and Experience Preferred: Bilingual based on branch needs Proven referral and/or sales ability Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs. Ability to read fine print Ability to interact with customers in an open face-to-face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.79 - $37.99 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Roseland, New Jersey, United States of America

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community., • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships., • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit., • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures., • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience., • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night., • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently., • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively., • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment., • You have a strong passion for educating the branch team and partners, helping them stay connected and informed., • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed., • You have 1+ years of retail banking experience., • You have a high school degree, GED, or foreign equivalent., • You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills • You have 6+ months of Associate Banker (Teller) experience., • You have a college degree or military equivalent. Training and Travel Requirement • You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead., • You'll need to be able to travel as required for in-person training and meetings.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Support the Branch manager in operational tasks and scheduling Resolve issues related to daily operations of the teller line, under direction of regional banking management Support customers and employees in resolving or escalating concerns or complaints Receive guidance from managers and exercise judgment within defined policies and procedures Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions Identify information and services to meet customers financial needs Motivate a diverse team to achieve full potential and meet established business objectives Required Qualifications: 1+ year of customer service and issue resolution support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to provide strong customer service while listening, eliciting information and comprehending customer issues Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Cash handling experience Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting Knowledge and understanding of retail compliance controls, risk management, and loss prevention Motivate others to achieve full potential and meet established business objectives Job Expectations: Ability to work a schedule that may include most Saturdays This position is not eligible for Visa sponsorship Posting Location: 90 W BROADWAY, NEW YORK, NY 10007 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $23.00 - $30.25 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 14 Aug 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Bank Teller Openings - Looking for candidates locally The Teller role is a critical position for selected branch teams in helping the branches achieve its sales, service and operational goals. The Teller 2 creates and develops a positive relationship with bank clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals. The Teller performs efficient and accurate banking transactions while: Communicating clearly with clients aking clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with the bank Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Effectively executes all service and referral routines to deepen client relationships