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Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description Salary: $24 - $25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located in the Lobby, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay. Key Responsibilities: • Properly greet and handle visitors with a smile and maintaining eye contact through the entire interaction. Following established procedures with regard to both expected and unexpected arrivals, coordinating with in-house security as appropriate. Addressing guests and clients by name whenever possible., • Answering telephones in a friendly, professional manner, taking messages with accuracy, transferring phone calls, and appropriately handling or referring questions and requests. Proper telephone techniques include always putting a smile in one’s voice and enhancing personalization by using names., • Implementing established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc., • Managing closely all activity in the internal visitor processing system., • Register all guest activity and liaise with other centers on visitor processing., • Acting as an overall Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information., • Handling car service requests for visitors and staff members., • Standing during peak business hours and when greeting guests throughout the day., • Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries)., • Having a thorough understanding of the emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency., • Adhering to uniform and grooming policies., • Maintaining the attractive, neat appearance of the Reception area, • Troubleshooting a wide variety of requests and situations, both for guests and for members., • Gaining an understanding of the company culture, key areas of activity and creating “transparency”., • Assist with coverage in other locations as needed adhere to flexible schedules to meet business demands., • Prepare and submit daily reports to appropriate recipients., • Participate in daily, weekly, and monthly meetings., • Abiding by “20 Second Rule” and notifying manager on duty of any occurrences., • Capacity to take on additional duties as assigned; Additional adjustments or responsibilities may be changed or added as necessary., • Follow protocol for personalized email confirmations and internal correspondence. ADDITIONAL RESPONSIBILITIES: • Cross train in conference centers and Trading Floors to provide coverage and support during PTOs and sick call outs., • Learn EMS reservation system to assist with room bookings and re-confirmations while covering conference centers and Trading Floors.Preferred Qualifications:, • A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the GSA job., • The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment., • Excellent listening and oral communication skills., • Basic computer skills and knowledge of office technology / equipment., • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details., • Discreet, ethical and committed to maintaining a high degree of confidentiality., • A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain., • Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1538547 Rapport a specialized division of FLIK Hospitality Group

Job Description We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills and a focus on quality patient care. Ideal candidates should be reliable, energetic, self-motivated, warm, upbeat and well-spoken. Candidates must have the ability to handle difficult situations with a smile, be able to give our patients the care and attention they deserve, be an energetic team player and be able to communicate effectively and multi-task. This role will be primarily working in the call center; however, the team members will be cross trained to work at the front desk if needed. What you’ll do: Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice. Previous healthcare experience, including proficiency with EMR systems, required Responsibilities/Duties: • Manage high volume calls from patients requiring scheduling of appointments/rescheduling of appointments and provide / gather information needed to the right designated individuals., • Strive for first call resolution, working to resolve member and provider issues as the point of contact. Transfer of calls ensuring patients are connected to the department/individual before releasing calls., • Utilize dual monitors and leverage computer-based resources to find answers to customer questions, • Detail and gather information/notes taker to provide and relay message to the department/designated individual., • Creates, updates, and accesses confidential patients’ data in EMR with a high level of confidentiality and accuracy., • Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation., • Observes telephone flow; offering or requesting assistance as needed., • Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service., • All other duties as assigned by the manager. Who you are: • A great communicator with a friendly, professional phone presence., • Detail-oriented and organized — ability to handle multiple calls and tasks with ease., • A team player who thrives in a supportive, fast-paced environment., • Previous experience with call centers and healthcare services a plus., • Experience with electronic medical records (EMR/EHR) preferred., • High School Diploma or Equivalent required Hourly rate: $20 per hour Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, Dental, Vision, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER Company DescriptionThe Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. Must have excellent interpersonal and sales-related skills. Must have exceptional organizational skills. Must be able to handle multiple tasks and projects daily. Must be able to work independently with little or no supervision. Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. Accept, record and deliver wake-up calls. Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. Working knowledge of Opera PMS and related hotel management systems preferred. Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. Proficient with Microsoft Office Suite and basic administrative tasks. Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. High school diploma required; hospitality or business coursework preferred. SKILLS Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. Detail-oriented with commitment to accurate data entry and guest record maintenance. Able to maintain a calm, polished demeanor in a busy, guest-facing environment. Technologically savvy and confident in using phones, office software, and internal communication tools. Adaptable, flexible, and willing to support other departments as needed. Service-oriented with a passion for delivering personalized luxury experiences. Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent(Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. Must have excellent interpersonal and sales-related skills. Must have exceptional organizational skills. Must be able to handle multiple tasks and projects daily. Must be able to work independently with little or no supervision. Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. Accept, record and deliver wake-up calls. Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. Working knowledge of Opera PMS and related hotel management systems preferred. Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. Proficient with Microsoft Office Suite and basic administrative tasks. Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. High school diploma required; hospitality or business coursework preferred. SKILLS Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. Detail-oriented with commitment to accurate data entry and guest record maintenance. Able to maintain a calm, polished demeanor in a busy, guest-facing environment. Technologically savvy and confident in using phones, office software, and internal communication tools. Adaptable, flexible, and willing to support other departments as needed. Service-oriented with a passion for delivering personalized luxury experiences. Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Schedule: Training onsite in Great Neck, NY with transition to remote. Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you’ll do: Responsibilities/Duties: • Manage calls from patients requiring medical care and provide / gather information needed., • Take electronic messages and convey information to respective medical care providers., • Screen and transfer calls to the appropriate person/department., • Assign pending documents into a patient’s chart within the EMR system., • Provide excellent customer service., • Other duties as assigned by managers and leads. Who you are: Qualifications: • High school Diploma or equivalent., • One year of medical experience. Health care receptionist or call center experience preferred., • HIPAA and other Insurance regulations, policies, and procedures., • Medical office procedures, policies, practices and medical terminology., • Electronic medical systems are a plus, including Athena/Centricity, Medi-Tech and the like., • Strong communication skills, verbal and written., • Extensive customer service experience., • Computer skills, being proficient with Windows based software., • Strong problem-solving skills., • Ability to represent our organization in a professional manner. What we offer: • Excellent growth and advancement opportunities, • Dynamic environment, • Access to a diverse network of practitioners, • Broad infrastructure of tools and programs to enhance the employee experience, • Competitive Compensation, • Generous PTO, • Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

Job Description As part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind). Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. Alphapointe offers a great working environment that's both challenging and satisfying as well as an array of benefits including medical, dental, vision and life insurance, short and long term disability, PTO, paid holidays and flexible spending options as well as a generous 401(k). Job Summary: A Teleservices Representative is responsible for providing excellent customer service and support via telephone, email, or other digital channels. This position involves managing inbound and outbound calls, providing information, resolving issues, and recording response data for a variety of clients, including businesses, colleges and universities, and other institutions. Essential Functions Key Responsibilities: • Answer inbound calls and provide support by listening actively to understand customer inquiries, problems, and needs. Offer accurate, helpful, and timely information. Investigate and resolve customer inquiries, complaints, and problems efficiently and effectively., • Conduct outbound calls to individuals and businesses for various purposes. Document call outcomes, collect and accurately record requested data, and services provided., • Follow established call scripts and procedures to ensure consistency and quality service., • Maintain a friendly, professional, and empathetic attitude in all customer interactions., • Meet or exceed call center performance targets related to call volume, resolution time, and customer satisfaction., • Maintain needed training to meet job expectations, compliance, and position competency., • Perform other duties as assigned. Additional Functions Skills and Qualifications: • Excellent Communication Skills: Strong verbal and written communication skills, including the ability to communicate clearly, are essential for effective customer interactions., • Self-sufficient: Will have access to supervisor on an ongoing basis, via email or telephone, but must be able to judge the need for consultation with supervisor as most duties are performed with limited supervision., • Problem-Solving Skills: Ability to identify, analyze, and resolve customer issues efficiently., • Time Management Skills: Ability to manage multiple calls and tasks simultaneously while meeting performance goals., • Patience and Empathy: Ability to remain calm and patient under pressure while dealing with challenging customer situations. Scheduling and Attendance: • Flexible, varied scheduling based on project assignment and needs; may include day, evening, overnight, and/or weekend shifts., • Must maintain excellent attendance record. Knowledge and Skill Requirements Education and Experience: • High School diploma or GED required, • Previous experience in Customer Service or Call Center setting is preferred, • Experience using a computer with Microsoft Windows PC applications, • Ability to toggle between windows and perform basic troubleshooting, • Intermediate computer proficiency, including ability to use preferred Assistive Technology effectively and independently, with minimal guidance, • Experience with CRM systems or call center software is preferred, • Must be able to pass and maintain background checks, • Must be able to pass a pre-employment drug screen Working Conditions • Sitting or standing at a desk, • Working at a computer, • Wearing a headset Remote Work and Technology Requirements Remote Workspace: • Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service., • Employees must have a dedicated, professional workspace conducive to Call Center work., • Workspace must be free of background noise, interruptions from people or pets, and other distractions. Technology: • Alphapointe will provide a computer and headset for remote work., • Employees are responsible for the care and security of all equipment provided., • Individuals must provide their own high speed internet access with speeds at or above 50 Mbps. Technical Performance and Issue Tracking: • Management monitors all technical issues and agent downtime. Consistent availability is critical to call center operations., • Remote employees must adhere to all technical support procedures and protocols., • Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite. Alphapointe is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

Job Description About Loop Loop is an agentic restaurant intelligence software that augments the back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists and subject matter experts into restaurant brands - bringing industry best practices in handling complex internal functions. We have offices in San Francisco, New York, Tampa and India. Loop is one of the fastest growing restaurant technology companies powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands of the USA, helping them grow their topline & bottomline. Loop is built by a world class team of entrepreneurs, operators, leaders and AI engineers from different industries, ranging from cutting edge big-tech, management consulting, investment banking among others across companies like Uber, Google, Amazon, McKinsey and others. About the Role As the first full-time Product Marketing Manager at Loop, you are the architect of how the next decade of offline operators understands what we do. Our products power a few billion dollars in transaction revenue today, and will sit inside tens of thousands of restaurants, clinics, contractors, and convenience operators over the next three years. Most of those buyers have never seen software that does what Loop does. The version of product marketing that wins here will look nothing like a typical SaaS PMM seat - and everything like a category-creation charter. The role is to define how Loop shows up in the market across all of our product verticals, the back-office functions we serve (finance, operations, marketing, analytics), and the verticals we'll enter next. This is a player-coach charter: you will set the positioning, the launch operating model, and the messaging architecture - but you will also write the first launch yourself, ship the first competitive battlecard yourself, and run the first customer story end-to-end before there is a team to delegate to. You'll partner closely with Product, Engineering, Sales/GTM and the founders - while owning how every Loop customer and prospect comes to understand what we do and why it matters. Responsibilities Stand up the product marketing function end-to-end - pick the operating model, define the positioning architecture, build the messaging system, and ship major launches personally before scaling a team behind it Own positioning across all modules and the functions Loop serves - finance, operations, marketing, analytics. Make persona-by-function the standing operating system across every surface - email campaigns, landing pages, in-product, decks, content Operate AI-forward by default. Claude and other AI workflows aren't tools you reach for occasionally. You use them to run tasks at scale, mine PostHog for activation signal, parse customer call transcripts and support tickets for what's landing, and fine-tune positioning and messaging on what the data tells you. Own how every claim earns its way into the market - every external promise, every dashboard screenshot, every customer outcome number, every "we do X" gets verified against engineering before it ships. Our credibility with data is the whole product Own launch strategy and execution for every new product, agent, and workflow. Own content and thought leadership - case studies, customer stories, executive POV, whitepapers, launch content, industry insights. Turn outcomes we have with existing customers into durable, shareable proof that drives the next ten similar deals Own sales enablement and competitive intelligence - battlecards, objection-handling, persona guides, competitive positioning, sales narratives. Help strengthen Loop’s presence across the restaurant and hospitality ecosystem. Support conference strategy, customer engagement, executive visibility, and post-event follow-through with a strong commercial mindset. Partner with the founders on executive messaging, fundraising decks, board content, and Loop's public POV - you'll be in the room where the company's narrative gets shaped Eligibility / Fit You are most likely a strong candidate for this role if you: Have extensive experience in product marketing inside high-growth B2B SaaS, AI, or vertical software companies - with at least one stint where you stood the PMM function up from zero rather than inheriting an already-running engine Have personally written the launch, recorded the battlecard, sat in on the customer interview, and shipped the case study - not just managed people who did. The early hundred miles of this role belong to the person who can do the work Think persona-first and have written for multiple buyer types in one company - a CFO and an operator do not read the same email. You hold the line between altitude-of-message and altitude-of-buyer without losing one for the other Hold a sharpened point of view on claim discipline. You've held the line against "marketing says this" when "product can't do that". You can tell the story of a moment where you refused to ship a claim until it was verified - and what happened next Think in metrics, funnels and dashboards - you have, at some point, made the case to a product team that messaging is a leading indicator of revenue, not a downstream cost center Have the ability to break complex AI, financial, or operational concepts into language a busy operator understands - without losing the substance that wins a CFO/CMO's trust Demonstrate Loop's cultural defaults: radical ownership, customer obsession, the ability to lose no time, and the discipline to ship Are comfortable with the player-coach reality of an early function for the first 12-18 months Have a strong hunger for the kind of category-defining work that comes once a decade - the chance to write the spine narrative of how the next $1T market gets explained Preferred Spikes Having one or more of the following makes you a preferred candidate, in addition to the above: You've done senior PMM work at a vertical SaaS company where the buyer is a restaurant operator/GM - and understand why marketing to an operator is structurally different from marketing to a buyer of horizontal software You've shaped a category-creating narrative at a company where the category didn't exist before - and can speak to how that narrative was built and tested You've marketed AI to non-AI audiences and understand that the language of "agents", "RAG", and "fine-tuning" does not land with everyone in a restaurant back-office You were a founder or founding marketer at a company that reached real scale, and built the narrative architecture from before the first deal through the first hundred You went through the rigor of clearing high-pedigree programs like IIT, IIM, BITS, or Ivy League universities - or cleared some of the most competitive hiring processes in Management Consulting, Investment Banking, Venture Capital / Private Equity, Big Tech, or top CPG brands You have proficiency with the modern PMM stack - Salesforce, Notion, modern CMS, PostHog, segmentation tooling - and the AI-assisted writing and research workflow that makes a one-person PMM org operate like a four-person one We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 500M+ calls- Driven $7B revenue for customers- Scaled to $##M ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: We're hiring a Director of Engineering to own two of our most technically challenging areas: the real-time systems that power every live call, and the applied AI research that determines how those calls sound and feel. You'll lead two teams: one responsible for the real-time call delivery infrastructure that handles every live voice interaction at scale, and one doing proprietary model work on the problems that matter most to voice quality, end-of-utterance detection, voice activity detection, answering machine detection, and STT accuracy. These are active, production-impacting problems, not research projects. This is the right role for someone comfortable at the intersection of applied AI and real-time systems, not a pure researcher, and not a pure product EM. You'll work closely with Regal's Staff+ AI Engineering lead as a peer and collaborator, and you'll have room to grow into broader engineering ownership as the team scales. RESPONSIBILITIES: • Lead and develop engineers across two teams, set expectations, support career growth, and run a tight hiring bar. You thrive on managing people and view it as a privilege, • Own the technical roadmap for real-time call delivery and applied voice AI, in collaboration with Product, AI Engineering, and the broader eng leadership team, • Drive the applied AI roadmap: improving how AI agents talk to humans (pace, timing, accuracy, and warmth) and the contact center AI capabilities that make agents more effective in production, • Do whatever it takes to unblock your teams, whether that's changing a process, pair debugging, or cutting through cross-functional friction, • Work closely with product and engineering leadership to drive innovation and collaboration, • Maintain a strong peer relationship with Regal's AI Engineering lead, collaborative, not territorial. Applied model work intersects with research; managing that handoff well is part of the job., • Represent engineering in cross-functional conversations on voice quality, latency, and AI agent reliability, • Be actively involved in hiring: sourcing, interviewing, and onboardingWHAT YOU'LL OWN:, • Real-time call delivery: The systems that route, handle, and manage live voice calls. Telephony reliability, call delivery at scale. This team is the layer where every agent capability meets every customer., • Applied voice AI: Proprietary model work on the hardest voice quality problems: end-of-utterance (EOU) detection, voice activity detection (VAD), answering machine detection (AMD), STT accuracy, and p95 latency. Small team, high-leverage output.ABOUT YOU:, • 8+ years of experience in software engineering, with meaningful time in systems where latency and reliability are first-class constraints, • 4+ years in engineering management, including experience managing mid to senior level engineers, • An entrepreneurial mindset, we're not looking for someone to run a playbook. We want you to help build it., • Comfortable operating at the boundary of research and engineering, you know how to take a model improvement and turn it into a production system, and vice versa, • Strong communication skills, you can translate complex technical tradeoffs for product stakeholders and work effectively with researchers, • Excellent judgment on prioritization, applied AI work is inherently exploratory; you know how to scope it against production impactNICE TO HAVE:, • Hands-on experience with STT/TTS pipelines, voice activity detection, or telephony infrastructure, • Prior work on latency-sensitive ML inference systems in production, • Experience with LLM orchestration or agent evaluation frameworks, • Familiarity with WebSockets, real-time audio, or WebRTC, • Prior startup experience at the Series B–D stageBENEFITS/PERKS, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description At Ned’s Home, we value your skills, reward your hard work, and invest in your future. We’re proud to be recognized as 2026 New Jersey Top Workplace by NJ Advance Media's Top Workplaces program for the second year in a row! This award is based on our employee feedback and recognizes outstanding workplace culture. Position: Inside Sales Agent (Onsite) Duties and Responsibilities: • Talk with customers over the phone and help them find the best exterior home services for their needs., • Answer incoming calls and make outgoing calls to customers who have shown interest., • Use a friendly, helpful, and customer-focused approach during every conversation., • Learn about the company's products, services, and industry to confidently answer customer questions., • Listen carefully to customers to understand their needs and recommend the best solutions., • Build trust with customers and address any questions or concerns they may have., • Explain the value and benefits of our services in a clear and easy-to-understand way., • Turn customer inquiries into sales by using effective sales techniques., • Keep track of potential customers and follow up with them as needed., • Maintain positive customer relationships and provide excellent service., • Attend regular training and coaching sessions to improve sales and customer service skills., • Meet individual and team sales goals while maintaining high customer satisfaction. Required Experience: • 2+ years of sales experience required., • 2+ years of call center experience preferred., • Excellent communication skills (verbal/written), • Ability to persuade and influence others., • Computer skills and internet navigation Along with competitive compensation and bonus, we offer: Work Location: In office Job Type: Full-time Salary: $24.00 - $26.00 per hour Plus Yearly bonus Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Company DescriptionNed's Home is currently hiring individuals that want to be part of a fast growing home service provider with a ton of growth opportunities!!!Ned's Home is currently hiring individuals that want to be part of a fast growing home service provider with a ton of growth opportunities!!!

Job Description The Licensed Supervising Social Worker plays a central role in maintaining the Safe Horizon Counseling Center (SHCC) as the first New York State-licensed outpatient mental health clinic to specialize exclusively in the evidence-based treatment of traumatized survivors of all ages who have experienced interpersonal violence. SHCC also functions as a resource to the agency with regard to trauma-focused treatment for survivors of crime. The Licensed Supervising Social Worker provides weekly supervision and training to a maximum of 7 staff therapists as well as social work and mental health counseling interns. Supervision includes providing weekly support to our treatment staff in reaching administrative as well as clinical productivity goals. This includes careful review of therapist documentation to ensure compliance with all city, state, and federal regulations as well as Safe Horizon productivity and practice requirements. In addition to providing staff with clinical and administrative supervision, the Licensed Supervising Social Worker assists in the development and implementation of the SHCC in-house training program. This includes engaging all staff (treatment staff as well as administrative staff) at SHCC in the design and implementation of a training calendar and curriculum that integrates all of the knowledge, skills and values necessary for new staff to learn in order to effectively serve our clients at SHCC. This work includes engaging the expertise of external and in-house experts on the trauma of racism as well as interpersonal violence, evidence-based treatment, administration and legal and regulatory compliance. The Licensed Supervising Social Worker also provides licensed trauma-focused treatment to a caseload of 12 individuals and families. The Licensed Supervising Social Worker functions as part of the clinic’s leadership through the facilitation of various SHCC subcommittees and workgroups and represents SHCC through participation in agency-wide subcommittees and workgroups when necessary. Essential Job Functions: • Provides individual supervision to a maximum of 7 staff therapists and clinical interns in the array of evidence-based, trauma-focused treatments implemented at the Counseling Center, • Engages supervisees in strategies such as rescheduling to achieve the minimum weekly productivity standard (Full-Time Supervisees = a caseload of 29 with 22 kept visits per week & Percentage Full-Time Therapists = a caseload of 16 with 12 weekly kept visits), • Supports supervisees to complete all required documentation on time and in full compliance with all city, state, federal and other laws and regulations (Ex: progress notes, psychosocial assessments, and treatment plans), • Provides individual and family trauma-focused treatment to a caseload of 12 clients (with an expectation of at least 10 kept sessions with clients each week) to further develop and maintain proficiency in the clinic’s evidence-based treatments, • Partners with the Clinical Director each week to develop and deliver weekly treatment-specific group supervision, • Takes the lead on assembling and posting an SHCC training calendar that is directed by the Clinical Director., • Is responsible for creating training curricula (slides, handouts, exercises, evaluations) that integrates interpersonal violence framework with a racism trauma framework., • Creates and maintains a Teams SHCC Training Library of training materials and resources under the direction of the Clinical Director, • Under the direction of the Clinical Director, assembles and maintains a new staff (employees, interns, volunteers) onboarding guide that includes all mandatory Safe Horizon trainings as well as SHCC-specific trainings, • Assists with recruitment for SHCC therapist positions including the posting and screening of resumes, • Is a weekly contributing member of the Case Disposition and a regular contributing member of the Clinical Conference Team, • Represents Safe Horizon and the Counseling Center through case coordination, clinical consultation or community presentations, • Provides Supervisor On-Call coverage as needed Secondary Job Functions: • To participate, occasionally, in agency initiatives consistent with the Licensed Supervising Social Worker’s particular areas of expertise Supervisory Reports: Up to 7 therapists and/or graduate interns Interacts with: Internal SH referral partners (CACs, Community Programs, etc.) External referral partners (ACS, foster care agencies, etc.) Required skills: • Ability to supervise and teach TFCBT, CPP, Seeking Safety, • Knowledge of OMH, DOHMH, and HIPAA regulations with the ability to monitor 100% compliance, • Superior assessment and crisis intervention skills (high risk assessment and intervention), • Excellent interpersonal skills required (including written, verbal, presentation and clinical engagement skills), • Excellent organizational and time management skills Qualifications: • The preferred credential for this position is LCSW. However, candidates are encouraged to apply that have an LMSW and exceptional required skills (above) and qualifications (below):, • One year of OMH clinic experience, • One year of experience practicing TFCBT, CPP, Seeking Safety, • SIFI Certification preferred If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $65,200 - $76,000 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Lead Knowledge Strategist Description: • As a Community Support Lead Knowledge Strategist, you will be responsible for maintaining the knowledge platforms, communications and information/process flows for our CS ambassadors., • You will work on large projects, often involving multiple Knowledge Editors, to ensure the ambassadors have accurate and current information that’s easy to find. You will work with cross-functional partners, Knowledge Editors and Knowledge Management Leads to collect requirements, define, document, and deliver agent facing content. Duties:, • You are responsible for translating information into clear, easy to understand content across internal knowledge bases in line with tone and voice standards, • Content types you create and maintain include internal solution articles, Community Support standard responses, and call scripts., • You independently manage and oversee complex content and knowledge management tasks and Lead (high-impact) initiatives that improve the accessibility and quality of our content often involving other content writers, and together deliver to expected timelines and standards., • You own overall team performance against certain content KPIs, including tracking and communicating progress and/or improvement opportunities, • You work with our program & product managers and engineering to design, set up and deliver new content and knowledge services, incl. the setup of content and knowledge repositories, such as bespoke knowledge bases or new content types, • You work with program & product managers, data analytics and engineering to measure content effectiveness, identify improvements, propose and deliver plans to increase content quality & effectiveness (SEO, workflow utilization, etc)., • You influence tone/voice standards, and shape CKMPO's tone/voice standards with standards in mind, • You are responsible for optimizing our internal CKMPO processes, standards, training, and toolingRequirements:, • Excellent writing, editing, and proofreading skills, • Resourceful, adaptable and comfortable with ambiguity; you have worked in a fast-paced environment, • 7+ years of experience in multi faceted technical and instructional content writing/content strategy, • Highly versed in the adopting, developing and rolling out of content style standards (e.x. Chicago Manual of Style) and information management strategies/taxonomies, • Well versed working with various C/KM systems (Drupal, Confluence, ContentStack, Contenful, etc.) and experiencing setting up/administrating C/KM systems., • In-depth knowledge of customer service and contact center operations, strong experience writing for customer support audiences, • Proven ability to work in a multicultural, multilingual and global organization; highly familiar with the dynamics and culture of working in global teams., • Strong project management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously., • Applied Content & Knowledge Management methodologies; Holds Content/Knowledge Management certifications (KCS, UX, SEO) or acquired deep practical expertise related to these areas., • Experience mentoring team members, distributing work and assuring its delivery, and sharing success amongst a global teamCompensation:, • $62.71 – 68.97/hr W—2Req ID:, • 36482648

Job Description Full Time Nurse Practitioner |Corporate Wellness & Onsite Health Clinic Location: New York, NY (Midtown Manhattan). Job Type: Full Time. W2. Anticipated Start Date: July 2026 Schedule: Monday–Friday, 7:00 AM–3:00 PM. No weekends. No on-call. Pay Rate: $130,000 per year. Full Description: Photon Medical Group, as the administrative agent, is seeking, on behalf of a New York professional corporation owned and directed by licensed physicians (PC), a Nurse Practitioner (NP) to join a corporate testing center located onsite at a major global investment firm in New York, NY. The NP will be employed by the PC. This role supports employee health through emergency response services, vaccination programs, point-of-care testing, and biometric screenings. This is not a traditional clinical role. The NP will participate in a structured multi-week lifestyle coaching program designed to support participants in improving nutrition, physical activity, sleep, stress management, and other health behaviors. The program focuses on promoting sustainable lifestyle changes that support long-term health and overall well-being. It's an ideal opportunity for an NP interested in preventive care, rapid response, and working in a structured corporate setting. Responsibilities: • Respond to medical emergencies within the building involving employees., • Administer vaccines (including flu and COVID) pursuant to standing orders/protocols and documentation requirements., • Perform rapid point-of-care testing in accordance with applicable laboratory certification/registration and clinic protocols., • Perform Finger-stick glucose and cholesterol testing., • Manage patient appointments and workflows., • Ensure accurate documentation and adherence to protocols., • Maintain and manage onsite medical equipment and supplies., • Ensure proper storage, restocking, and compliance with policies., • Provide lifestyle coaching and wellness support to participants in accordance with program guidelines., • Educate patients around healthy eating and lifestyle., • Advise/refer patients for follow-up care., • Maintain confidentiality of health information and comply with applicable privacy and security requirements (HIPAA and related policies). Requirements: • Valid and clean license to work in New York., • Must hold active BLS/ ACLS certification., • Family Nurse Practitioner (FNP) certified (FNP-C) (FNP-BC)/Acute Care Nurse Practitioner (ACNP) certified., • Background in internal medicine, family practice, urgent care, or emergency room., • Primary Care experience 1-2 years with knowledge of managing blood pressure, diabetes, high cholesterol., • Urgent Care experience 1-2 years with ability to do COVID testing, Strep Testing, Flu testing if needed., • Diabetes Prevention experience with knowledge of nutrition and diabetes medication., • Must be proficient with computers, customer service-oriented, and able to work independently., • Must be able to reliably commute to New York, NY (Midtown Manhattan). Benefits: PTO, Sick time, 401k. About Us: Photon Medical Group is excited to be transforming the traditional medical services model by bringing wellness directly into the worksite. We work with employers to set up onsite clinics that support their staff. Employees can seek out routine medical care without having to take time off for medical testing and appointments. We make it easy to maintain a healthy workforce. Photon Medical Group is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

Job Description About the Opportunity This is an opportunity for a highly motivated and results-driven Real Estate Brokerage Sales Manager with a strong background and a keen understanding of the real estate market to join a reputable and successful national real estate company. The Sales Manager is responsible for motivating and leading a team of real estate sales associates in their office. In addition, the Sales Manager handles the recruiting to promote office growth, as well as the training to ensure the success of their sales associates. About the Company A nationally renowned and long-standing brand for over 50 years, our client has built their company around helping people achieve their visions of the future smoothly and with as little stress as possible. Equipped with outstanding tools for their agents to build and grow their careers, the company offers both agents and clients a high-touch, seamless experience. Job responsibilities include, but are not limited to, the following: Management and Leadership: • Leads all residential sales activities within a branch office, • Promotes the Company's Internal services and products, including those relating to mortgage, insurance, financial, and title, • Accountability for achieving branch office production and performance goals, • Leads weekly sales meetings to help Sales Associates achieve goals, • Oversees agent participation in the Internal Lead Network Program, • Oversees agent participation in the Internal Rental Network Program, • Conducts weekly training and call sessions Recruiting: • Manages the recruiting process for both new and experienced Sales Associates, • Reports progress to the Vice President on all recruiting and retention activities Marketing: • Maintains an active role in the execution of our significant local marketing/advertising, • Oversees direct mail/Farming programs, • Uses the Marketing Resource Center to customize key sales tools and brochures Other: • Implementing and managing various programs established by the company to achieve objectives, • Demonstrates mastery of key sales tools within the office and trains Sales Associates on the use of the following tools, including but not limited to: Getting to Know You; Listing Presentation; Price Trend Analysis; Market Update; Buyer Consultation, • Responsible for conditions and maintenance of the office grounds and supplies, • Performs other duties as assignedRequirements:, • High school diploma or GED, • Associate's or Bachelor's degree preferred, • State of NJ real estate license is required; local knowledge of Bergen County is preferred, • A real estate broker's license, • Valid driver's license with access to reliable transportation is required, • Five (5) or more years as a successful real estate Sales Associate preferred, • Sales experience in the local market a plus, • Real estate sales management experience is a plus, • Knowledge of all state and federal rules and guidelines pertaining to real estate transactions, • Proven ability to motivate and lead a team, • Good mentoring skills, • An energetic, positive, and professional demeanor, • Excellent communication, leadership and organizational skills with the ability to efficiently organize and set priorities, • Excellent presentation skills; ability to present to a large and diverse audience, as well as to a small group, • Ability to interact with all levels of management and the general public, • Ability to identify, analyze and logically solve problems quickly, • Proficiency in Microsoft Office suite of products and knowledge and ability to use typical office equipment Benefits: Competitive Compensation package Medical & Dental insurance 401(k) with match Life Insurance Supplemental Benefits Paid time off Work Location: In-Office, Full Time $80,000 - $100,000 Base Salary Plus Bonus Incentives based on production, company dollar, and office bonus

Job Description The Position We are seeking a CT Technologist to perform a variety of CT Scan Imaging exams, including Body, Chest, Neuro, MSK, and Cardiac CT scans at our Rego Park Imaging location. The Location As Northwell Health’s affiliate Ambulatory Imaging Center in Rego Park, NY; Rego Park Imaging prides itself on delivering the most advanced and complex imaging care with compassion and respect, playing a critical role towards advancing the care plan for the patients in and around the Queens community. Located at 95-25 Queens Blvd Rego Park NY 11374, Rego Park Imaging will be Northwell’s largest affiliate Ambulatory Imaging Center in size, scope, complexity and patient volume. Comprised of both a Body Imaging Division and a Breast Imaging Division, a team of 30+FTEs provide imaging in CT, MRI, US, X-ray, Dexa, Mammography, and PET CT; all used for diagnostic imaging, and many used for image guided procedures. For more information about Northwell Health Imaging, please visit https://www.northwell.edu/imaging/locations/rego-park Job Responsibility • Prepares patients for examination and explains procedures and sets up equipment to administer the proper procedure in a timely fashion., • Ensures that a questionnaire form for IV contrast materials has been obtained and screens for pregnancy., • Performs CT procedures to include: abdominal, thoracic, neurological exams, extremities, sub-periosteal implant planning, radiation therapy treatment planning, biopsies, etc., • Prepares patient for exam by placing and positioning patient on exam table within the gantry., • Adjusts and ensures proper slice thickness and couch increment., • In collaboration with Radiologist, extends parameters, if needed, within established imaging protocols., • Adjusts CT equipment to capture appropriate field of view and transmits cases to on-call Radiologist through use of Tele-Radiology system, as well as administers intravenous (IV) and oral contrast agents as per Radiologist order and performs venipuncture of the appropriate gauge necessary for examination., • Explains in layman's terms the administration of IV contrast, and completes the IV Contrast Information Sheet with information provided by the patient, family member or health care proxy., • Utilizes appropriate flush technique for an existing IV line, if needed and utilizes power injector to administer IV contrast, as well as recognizes and assists in the treatment of contrast agent reactions and IV extravasations., • Performs routine x-ray procedures as needed., • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions Expectations & Goals include: • Ensure that Patient Safety, particularly related to Patient Identification, is included in each patient experience., • Foster positive communication, create positive patient experiences, and deliver Service Excellence during every patient interaction., • Aligning Imaging’s strategic vision to meet the needs of Northwell Health’s clinical programs in the surrounding communities., • Strengthen existing relationships, while establishing new relationships with referring physicians and surrounding communities to ensure timely access to imaging care. Job Qualification • Graduate from an accredited Radiologic Technology program., • New York State Department of Health licensure as a Radiologic Technologist., • American Registry of Radiologic Technologists (ARRT) Registered Technologist (R.T.) required for positions filled after September 5, 2010., • ARRT registration in Computed Tomography (CT) required within eighteen (18) months of entry date into position., • Certification in IV Contrast Administration required within six (6) months of entry date into position., • Certified in Basic Life Support (BLS or BCLS) required within six (6) months of entry date into position., • Previous experience as a Radiologic Technologist, required. Previous CT experience, preferred., • Knowledge of CT equipment and protocols, preferred. The ideal candidate will be customer service oriented and be passionate about being part of a collaborative caregiving team delivering empathetic experiences with a commitment to inclusion, diversity, and equality of care. The role is Full Time onsite, employed by Mallard MSO, LLC.

Job DescriptionAircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. About the Team Aircall's Forward Deployed Engineering team connects our innovative AI Agents technology to real-world SMB workflows. We turn possibility into production — delivering automation that improves customer experience, boosts productivity, and unlocks new business value. Working cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success, the team ensures every deployment delivers measurable impact. This is a dynamic, hands-on role at the intersection of technical consulting, project leadership, and AI adoption strategy. You don't need to be a full-time software engineer, but you should be fluent in APIs, very confident managing technical projects, and eager to continuously learn, build, and scale new models that empower both customers and teammates.About the RoleAs a Forward-Deployed Engineer, you'll own the end-to-end delivery of technically sound, low-code AI solutions for Aircall customers. You'll design, implement, and operationalize workflows that connect the AI Agent with CRMs, help desks, and communication tools. You'll also play a key role in driving team upskilling, building reusable frameworks, and leading cross-functional initiatives that improve how Aircall deploys AI at scale. This is a hands-on role where you'll translate customer challenges into scalable technical solutions, working directly with Product and Engineering to refine Aircall's platform and accelerate adoption.Please note, this is not a software engineering role. This is a hybrid, revenue driving role across Solutions Engineering, Software Engineering, Consulting, Professional Services, and Product OwnershipWhat you'll do: • Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture., • Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors., • Collaborate with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements., • Configure and optimize the AI Agent — defining intents, prompts, actions, guardrails, and performance metrics., • Manage complex, cross-functional deployments — defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope., • Create scalable models and reusable frameworks (templates, playbooks, reference architectures) that make future projects faster and more consistent., • Champion continuous learning and enablement — train peers, run internal workshops, and document best practices to raise the technical bar across the team., • Run global, targeted outbound campaigns within the existing customer base to generate pipeline and accelerate adoption, working closely with the customer marketing team., • Collaborate with GTM leadership to embed routines and cadences that drive accountability for new product pipeline, forecast accuracy, and performance tracking., • Own regional top-line targets for assigned products (e.g., AI Voice Agent MRR generated per area) by collaborating with AEs and AMs who hold add-on quotas., • Act as an internal product owner within the GTM function—defining product-specific MRR strategies, coordinating cross-functional support, and ensuring Aircall delivers the leading AI-enabled communication platform., • Collaborate with Product and PMM to shape the AI Voice Agent roadmap based on customer needs, integration insights, and field learnings., • Drive internal and external product education, including enablement for System Integrators (SIs) and channel partners., • Maintain deep awareness of AI and CX industry trends, ensuring Aircall's positioning remains competitive and insights continuously feed back into product and GTM strategies.What you'll bring:, • 2–8 years or more in technical consulting, solutions engineering, or integration-focused project management., • Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL) — able to design and troubleshoot integrations confidently. Even better if you have experience with MCP Servers., • Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato) and CRM automation (HubSpot, Salesforce)., • Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring., • Proven ability to lead cross-functional projects, working with Engineering, Product, and Customer Success to deliver scalable outcomes., • Excellent communication and stakeholder management skills, translating between technical and business audiences., • A growth mindset — constantly learning new tools, frameworks, and ways to improve the customer experience and team capability., • Nice-to-haves:, • Experience in telephony, voice, or contact center systems (SIP/WebRTC, call routing, containment, AHT)., • Familiarity with BI and analytics tools (Looker, BigQuery, Snowflake)., • Exposure to scripting (JavaScript/Python) for light customization and debugging.What Success Looks Like:, • Consistent delivery of high-quality, scalable AI Agent deployments with clear business outcomes., • Shortened time-to-first-value and increased automation adoption across SMB customers., • Reusable frameworks, models, and templates actively used by peers and partners., • Strong collaboration with Engineering and Product to enhance platform capabilities., • Demonstrated leadership in team enablement and upskilling, with measurable impact on technical excellence., • Sustained improvements in customer metrics (containment, AHT, CSAT) and revenue impact (ARR, NRR) driven by your solutions$90,000 - $136,000 a yearThis base range is not including a quarterly bonus (20 percent) and other benefits. The maximum OTE for this role is 170K, including a 34K bonus. The actual salary offered will carefully consider a wide range of factors, including your skills, location, qualifications, and experience.Why This Role is UniqueThis is a role for builders, connectors, and enablers. You'll be at the intersection of AI innovation, customer experience, and scalable delivery — combining technical curiosity with a consulting mindset. Every project you lead not only delivers value for customers but also strengthens Aircall's internal capability to deploy AI faster and smarter.If you're motivated by making cutting-edge technology accessible and impactful — while continuously learning and helping others do the same — this is the perfect next step in your career.Base salary range:$90,000—$136,000 USDWhy join us?🚀 Key moment to join Aircall in terms of growth and opportunities💆️‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefitsDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI is searching for a US-Based Account Manager, reporting directly to the VP of Account Management to commercially manage and grow our growth-tier customer relationships across a wide variety of verticals. We want you to bring your great experience and skills to help us develop a scalable growth motion that encourages a customer can-do attitude through self service, as well as building executive-level relationships, defining the account strategy, delivering solution-based sales modelling and driving account retention and revenue growth. Key responsibilities: • Manage a book of up to 8 existing Enterprise customer accounts with a focus on account expansion and renewals, • Main point of contact for the identification and closing of expansions, upselling and cross-selling into new areas of the business and driving new channel expansion, • Lead customer SteerCo executive meetings bringing together C-level economic buyers with transformation, operations and IT, • Leverage business reviews to align business and IT buyers with a PolyAI-driven AI roadmap, • Responsible for retaining existing customers through renewal and delivering customer lifetime value, executing on specific commercial plays to drive high retention rates, • Work alongside our solution consulting team to create bespoke / tailored demos to convert potential use cases into reality, • Accountable for accurate forecasting leveraging MEDDPIC methodology of in-Quarter deals and pipeline generation within Gong, • Create tailored ROI models tailored to specific verticals that cover revenue generation and cost efficiency plays, • Leverage our Command of the Message Sales methodology to foster expanded multi-threaded relationships within a customer department for cross-selling our solution into new areas of the business, • Voice of the customer internally within PolyAI, partnering alongside our Deployment Strategists to drive product usage and ongoing quality of the virtual agent Requirements: • Minimum of 4-years experience in Account Management type positions owning renewals & expansions of existing customers, • Proven history in value-selling and fostering relationships at champion / decision maker level, including; executives, business, and technical leaders., • Sales experience with a call center operations background., • Previous AI experience within the space is nice to have., • Understand the importance of mapping out and calculating Return of Investment (ROI) models that support a business decision around cost savings, revenue generation, improved CX and reduction in wait times, • Successful results meeting/exceeding sales goals, revenue expansion, new product adoption and identifying new use cases across additional areas of the business., • Proven results that consistently meet and exceed annual retention targets and booking quota, • Experience selling solutions embracing SaaS, system and performance software and innovative devices. Ability to communicate analytical results a critical success factor for this role, • Understanding and clearly communicating the benefits of complex, technical solutions to early adopters and visionaries at executive and team levels. Ability to understand and communicate about Artificial Intelligence (AI) a plus Your Style: • Self-starter, willing to balance multiple customer and internal priorities, • Energised to build out a scalable growth model within customer success, • Entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook We provide a competitive salary range for this role - which is $120,000 – $135,000 base salary / $172,000-$192,500 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionDescription: Technical Support Call Center Manager Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is continually expanding. Our future headquarters are located in Iselin, New Jersey (current headquarters just over the Outerbridge Crossing in Staten Island). We also have satellite offices in California, Georgia and Texas. For more information, visit us at www.celerant.com. The Technical Support Call Center Manager oversees a department of 30+ analysts and agents across several locations. Our call center provides well-staffed and quality technical support 6 days a week during standard hours. We also provide on-call support after hours and on Sundays. We are looking for someone who can fill this role and take our call center to the next level. Responsibilities: • Oversee all call center operations and staff, • Prepare work schedules and adjust staffing based upon volume forecasts, • Hire and onboard new team members, • Enable and motivate staff to provide a high level of customer satisfaction, • Ensure that team members meet company standards for professionalism, • Monitor and address responsiveness for tasks, • Prioritize and escalate tasks based upon multiple factors, • Evaluate performance through reporting and analysis, • Proactively effect change by improving management and processes, • Develop agents and supervisors through training and mentoring, • Collaborate with other managers to satisfy customers and achieve company goals Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude Optional Skills: • Ability to remotely manage team members, • Experience as an agent in a call center for technical products or services, • Basic SQL knowledge Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account. Optional Dental and Eye Care Coverage Available. Requirements: Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Senior Telephony Administrator with deep Five9 expertise to provide strategic guidance and hands-on support for Charlie Health's contact center infrastructure. Supporting 550+ users across 12 teams, this role combines operational consulting with technical implementation to optimize our telephony platform. This is a strategic + tactical engagement. You'll advise on best practices and operational implications while also handling day-to-day configuration, troubleshooting, and support. You'll work directly with Business Systems and Operations leadership to rationalize our current Five9 setup, implement progressive dialer improvements, and build the foundation for future telephony architecture. Responsibilities Strategic & Operational: • Advise on contact center best practices for progressive dialer balancing, queue management, and capacity optimization, • Provide operational guidance on telephony decisions—translating technical changes into business impact for non-technical stakeholders, • Design supervisor dashboards and metrics to improve visibility into dialer performance and agent productivity, • Recommend license management strategies to optimize costs and capacity Hands-On Implementation & Support: • Configure and optimize IVR scripts, call routing, and business hours automation across 12 teams with different campaigns, skills, and templates, • Manage progressive dialer configuration and performance tuning based on queue dynamics, • Test IVR flows, troubleshoot issues, and implement fixes, • Handle day-to-day telephony support requests from operations teams, • Maintain Salesforce integration with Five9 (call disposition logging, outbound dialer sync, inbound case creation), • Create and maintain technical documentation for telephony configurations and processes Requirements • At least 5 years of hands-on Five9 administration and implementation experience (required), • Deep expertise in progressive and preview dialer configuration, tuning, and troubleshooting, • Strong understanding of IVR design, call routing, and contact center workflows, • Experience building supervisor dashboards and reporting for contact center operations, • Track record advising on operational implications of telephony decisions, not just technical implementation, • Experience supporting contact centers at scale (500+ users across multiple teams), • Salesforce integration experience (API integrations, call logging, CTI adapters), • Healthcare or compliance-heavy industry experience preferred (HIPAA considerations for call recording, PII handling), • Excellent communication skills with ability to explain technical concepts to non-technical stakeholders, • Self-directed and comfortable operating independently as a contractor, • Passion for mental health and a desire to work in a mission-driven, fast-paced environment Engagement Details • Contract duration: 6 months (with potential to extend), • Remote work, with flexibility to align with US business hours, • Direct collaboration with Business Systems team and Operations leadershipOur Values, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Senior Telephony Administrator with deep Five9 expertise to provide strategic guidance and hands-on support for Charlie Health's contact center infrastructure. Supporting 550+ users across 12 teams, this role combines operational consulting with technical implementation to optimize our telephony platform. This is a strategic + tactical engagement. You'll advise on best practices and operational implications while also handling day-to-day configuration, troubleshooting, and support. You'll work directly with Business Systems and Operations leadership to rationalize our current Five9 setup, implement progressive dialer improvements, and build the foundation for future telephony architecture. Responsibilities Strategic & Operational: • Advise on contact center best practices for progressive dialer balancing, queue management, and capacity optimization, • Provide operational guidance on telephony decisions—translating technical changes into business impact for non-technical stakeholders, • Design supervisor dashboards and metrics to improve visibility into dialer performance and agent productivity, • Recommend license management strategies to optimize costs and capacity Hands-On Implementation & Support: • Configure and optimize IVR scripts, call routing, and business hours automation across 12 teams with different campaigns, skills, and templates, • Manage progressive dialer configuration and performance tuning based on queue dynamics, • Test IVR flows, troubleshoot issues, and implement fixes, • Handle day-to-day telephony support requests from operations teams, • Maintain Salesforce integration with Five9 (call disposition logging, outbound dialer sync, inbound case creation), • Create and maintain technical documentation for telephony configurations and processes Requirements • At least 5 years of hands-on Five9 administration and implementation experience (required), • Deep expertise in progressive and preview dialer configuration, tuning, and troubleshooting, • Strong understanding of IVR design, call routing, and contact center workflows, • Experience building supervisor dashboards and reporting for contact center operations, • Track record advising on operational implications of telephony decisions, not just technical implementation, • Experience supporting contact centers at scale (500+ users across multiple teams), • Salesforce integration experience (API integrations, call logging, CTI adapters), • Healthcare or compliance-heavy industry experience preferred (HIPAA considerations for call recording, PII handling), • Excellent communication skills with ability to explain technical concepts to non-technical stakeholders, • Self-directed and comfortable operating independently as a contractor, • Passion for mental health and a desire to work in a mission-driven, fast-paced environment Engagement Details • Contract duration: 6 months (with potential to extend), • Remote work, with flexibility to align with US business hours, • Direct collaboration with Business Systems team and Operations leadershipOur Values, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Overview We are on a mission to ensure everyone has access to medical expertise, no matter where they are. Half the world still lacks access to quality healthcare. Even in advanced systems, outcomes are uneven, and clinicians are overwhelmed. Medical knowledge grows faster than human capacity can keep up. Corti exists to close that gap. Our AI platform expands access to medical expertise, reducing errors, restoring time to clinicians, and making care more affordable, accessible, and human again. There is no quality healthcare without a quality dialogue, and no reliable AI without a strong foundation. Help us build both. Why Corti? Corti is the frontier lab for clinical-grade AI. We build world-leading models and infrastructure that power healthcare's most ambitious software - from EHR vendors and virtual care platforms to the health systems that care depends on. Today, Corti serves over 100 million patients annually, including the NHS. Our flagship model, Symphony, is trained and validated on real clinical data from real patient interactions, and powers the clinical and administrative work that healthcare runs on. We power the builders who are redefining how healthcare works, from startups creating new patient experiences to enterprises modernizing the systems that care depends on. If you believe that AI purpose-built for medicine will define the next century of healthcare, you belong at Corti. The Role We are seeking a technically curious, execution-focused Growth Marketer to sit at the center of Corti’s growth engine. This role is for someone who can read an API doc, spin up a landing page, and write a launch post that developers actually want to read. You are technical enough to understand what we build, creative enough to make people care, and pragmatic enough to ship instead of overthinking. You will own the surfaces and campaigns that drive developer awareness, acquisition, and activation. That includes product launches, landing pages, demand generation, developer-facing content, and growth analytics. You will move fast across channels and formats, with real ownership over what ships and how it performs. What you’ll be doing: Product launches and landing pages Design and build landing pages, launch assets, and promotional materials (often coding or prototyping yourself) Collaborate on the end-to-end build and launch process for new products, features, and platform updates Coordinate cross-functionally with product, engineering, and design to bring launches to market Write launch content and developer-facing announcements that inspire our audience to dive in Demand generation Plan and execute campaigns that drive signups, activations, and pipeline across paid, organic, and owned channels Run conversion rate experiments across the signup and activation funnel Manage paid campaigns and track performance against acquisition and activation targets Content and SEO Produce developer-facing content for blog, social, and community channels Build and execute an SEO strategy targeting developers searching for healthcare AI tooling Write technical blog posts, guides, and tutorials that position Corti as the default platform for healthcare AI development Create sales enablement assets, templates, and collateral as needed Analytics and reporting Build dashboards and reports to track campaign performance, funnel metrics, and growth KPIs Analyze user behaviour to identify activation patterns and conversion opportunities Report regularly on what’s working, what’s not, and where to invest next Use data to prioritise experiments and allocate resources across channels What you bring: You may have been a growth marketer at a developer tools company, a product marketer at a PLG SaaS business, or a growth generalist at a Series A-C startup who touched everything from paid ads to SEO to rapid prototyping. Whatever your path, you have marketed a technical product to a technical audience and are comfortable building things yourself rather than waiting on others. Technical aptitude Comfortable reading API documentation and understanding how developer products work Able to build or “vibe code” landing pages, simple tools, and prototypes (or excited to learn) Familiar with developer workflows, tooling, and PLG motions Not a software engineer, but the kind of person who builds side projects, tinkers with AI tools, and stays close to the product Marketing execution Experience running campaigns across paid, organic, email, and content channels Track record of shipping landing pages, launches, and growth experiments quickly Comfortable with analytics tools like Google Analytics or Posthog and building reports that drive decisions Strong writing skills, particularly for technical and developer-facing audiences Builder mindset 2-4 years of experience in growth, product marketing, or a generalist role at an early-stage tech company Comfortable operating with minimal structure and defining the playbook as you go High output: you ship fast, learn from results, and iterate Genuine interest in AI and healthcare Tools we work with: Webflow Lovable Cursor Claude PostHog Google Analytics What a day looks like: On any given day, you might push a new landing page live for an API feature launch, review funnel metrics to diagnose a drop in activation, draft a blog post on a new agent capability, and jump on a call with product and engineering to scope the next release. We don’t care about the exact title on your CV. What matters is that you are technical enough to understand what we’re building, fast enough to ship without waiting for permission, and someone your friends might describe as “one of the smartest people they know.” Life at Corti You will work closely with the Growth, Product, and Engineering teams High autonomy, low bureaucracy, and real ownership Direct impact on how developers discover and adopt Corti’s platform Equipment provided by Corti Working in our New York office Ready to dive into the world of Corti? Hit that 'Apply' button, and let's start working together on reshaping the dialogue in healthcare, making a real difference for millions of patient outcomes around the world. 🤝 Bringing in top talent from all backgrounds is crucial in our pursuit to improve the world of healthcare. We encourage applications from all people and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, and/or disability status. At Corti, experience comes in many forms, and we’re passionate about creating teams with a multitude of perspectives! If you believe your experience is close to what we’re looking for but not an exact match, we still hope you’ll consider applying! Compensation Range: $120K - $155K

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.What You'll Do: We are seeking a Director of Product Marketing to define and drive the go-to-market strategy, positioning, and storytelling for CoreWeave's Agentic AI platform. This is a highly visible, high-impact leadership role at the center of one of the fastest-evolving categories in AI — helping the world's most ambitious builders understand why CoreWeave is the essential infrastructure for deploying, scaling, and operationalizing agentic AI systems. You'll shape how we position CoreWeave's inference capabilities, platform tooling, and underlying compute for agentic workloads, and partner closely with product, sales, and field marketing to turn that narrative into campaigns, sales plays, and customer proof points that drive adoption and pipeline. In this role, you will be responsible for: Positioning, Messaging & Narrative Development • Lead the development of CoreWeave's positioning as the premier infrastructure platform for agentic AI, spanning inference, orchestration, and developer tooling, • Create messaging frameworks and audience-specific value propositions targeting AI Leaders, ML Platform Engineers, CTOs, AI Engineers, and AI Researchers, • Build compelling narratives around CoreWeave's core differentiation for agentic workloads: high-throughput multi-model inference, low-latency serving, persistent storage for long-horizon tasks, and network fabric optimized for agent pipelines, • Translate technical platform capabilities into accessible stories anchored in real customer outcomes and business impact Go-to-Market & Sales Enablement • Design and execute go-to-market programs targeting AI-native companies, enterprises, and leading research labs building and deploying agentic AI systems, • Build and maintain use-case playbooks aligned to the highest-value agentic workloads: autonomous coding agents, multi-agent reasoning pipelines, AI-powered automation, and real-time decision systems, • Develop sales enablement materials — first-call decks, competitive battlecards, and executive narratives — equipping field sellers to lead technical and strategic conversations with AI buyers, • Partner with demand generation to define campaign strategy, measure pipeline influence, and optimize for target account penetration, • Support major event activations including Fully Connected, NVIDIA GTC, NeurIPS, AI Engineer World's Fair, and MLCommons benchmarking Ecosystem & Partner GTM • Build and execute joint GTM programs with key partners in the agentic AI ecosystem: agent framework providers, model providers, and complementary AI tooling companies, • Define CoreWeave's role in the emerging agentic stack, positioning the platform as foundational infrastructure that partners build on and enterprises rely on, • Collaborate with technology alliances and business development to shape partner-facing messaging, integration narratives, and co-marketing programs Customer Evidence & Thought Leadership • Build and scale a customer proof program featuring case studies and reference customers across AI labs, enterprises, and high-growth AI startups deploying agents in production, in partnership with the customer marketing lead, • Partner with analyst relations to establish CoreWeave's presence and voice in coverage of AI infrastructure, cloud for AI, and agentic AI trends, • Create and distribute thought leadership content — white papers, technical blogs, benchmark reports, webinars — that establishes CoreWeave as the authoritative voice on infrastructure for agentic AI, • Partner with PR and communications to amplify CoreWeave's story through press, influencer engagement, and keynote opportunities Market & Product Intelligence • Conduct ongoing market, competitor, and customer research to identify emerging agentic AI infrastructure requirements and GTM opportunities, • Synthesize insights from customer conversations, POCs, and deployments to inform product roadmap priorities and go-to-market strategy, • Track the evolving agentic AI landscape — new model capabilities, agent frameworks, and enterprise adoption patterns — and translate findings into actionable positioning updatesWho You Are:, • 10+ years in product marketing, solutions marketing, or GTM roles in AI, cloud infrastructure, or developer platforms, • Deep familiarity with AI/ML infrastructure, inference, and the technical demands of deploying large-scale AI systems in production, • Proven ability to develop narratives that bridge deep technical complexity and business impact for both technical and executive audiences, • Strong track record in GTM execution: campaign strategy, sales enablement, partner marketing, and pipeline-driven programs, • Demonstrated success building customer reference programs, thought leadership franchises, and analyst engagement strategies, • Comfortable operating in a fast-moving, high-ambiguity environment with a builder mindset and strong cross-functional collaboration skillsPreferred:, • Background in inference infrastructure, model serving, or AI platform products, • Hands-on familiarity with agentic AI frameworks, orchestration systems, or multi-model deployment patterns, • Experience marketing to AI researchers, ML engineers, and AI platform teams, • Established relationships in the AI developer and research ecosystem, • Experience with developer-focused or open-source GTM motions Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $198,000 to $264,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description Job Title: Call Center Agent - English (Remote) Job Type: · Full-time Location: 100% Remote Pay Rate: $20 per hour We are looking for Call Center Agent who can compassionately deliver exceptional customer service. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines. Success in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. Key Responsibilities: · Handle a high volume of inbound calls (approximately 45–75 calls per day) · Assist callers by addressing inquiries, resolving issues, and providing appropriate solutions · Read from and utilize knowledge base articles to ensure accurate and consistent information · Create and manage service requests based on customer needs · Identify and appropriately escalate complex or sensitive calls · Maintain detailed and accurate documentation of customer interactions · Deliver excellent customer service while remaining professional, patient, and empathetic · Adhere to company policies, procedures, and compliance standards at all times Knowledge, Skills, and Abilities: · Advanced customer service skills with a strong desire to help others · Strong phone etiquette and interpersonal communication skills · Proficiency in Microsoft Office and general computer skills · Experience with keyword searching (Boolean search skills a plus) · Excellent verbal and written communication skills · Strong listening and comprehension abilities · Ability to remain composed, objective, and professional in all situations · Positive, patient, and confident demeanor Minimum Education and Experience: · High School Diploma or GED (preferred) · 2–3 years of customer service experience (preferred) · Phone-based customer service experience (strongly preferred) · Bilingual skills are a plus but not required Training Schedule: · Monday through Friday, 9:00 AM – 5:00 PM · Weekend availability required Company Culture: · Detail-oriented — focused on quality and precision · Outcome-oriented — driven by performance and results · People-oriented — supportive and fairness-focused · Team-oriented — collaborative and cooperative

Job DescriptionDescription Position: Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls. Key ResponsibilitiesCustomer Support: • Handle inbound and outbound calls professionally and courteously., • Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner. Problem Solving: • Identify customer needs and clarify information by conducting thorough problem analysis., • Offer alternative solutions when necessary, aiming to achieve first-call resolution. Communication: • Maintain a positive, empathetic, and professional attitude toward customers at all times., • Escalate unresolved issues to appropriate teams or departments. Product Knowledge: • Develop a comprehensive understanding of the company's products, services, and policies., • Keep updated on any product or policy changes to ensure accurate information is shared with customers. Documentation: • Accurately log all call details, interactions, and customer information into the company's CRM system., • Prepare reports or summaries of customer interactions and outcomes. Skills, Knowledge and Expertise • High school diploma or equivalent (Bachelor’s degree preferred)., • Strong verbal and written communication skills., • Ability to multitask and prioritize in a fast-paced environment., • Proficient in using computers, CRM software, and other call center tools., • Excellent problem-solving skills and patience. Benefits • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Retirement plan with company match., • Professional development opportunities., • Fun and creative work environment.

Job DescriptionBenefits: • 401(k), • Paid time off, • Training & development Patient Call Center Agent Job Responsibilities and Duties: · Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues · Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued · Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments · Assisting in patient translation, if required · Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly · Confirm patient visits for next day appointments · Identify and escalate issues to management · Complete daily call logs and reports · Sorting and filing all incoming fax correspondence · Other duties as assigned Patient Call Center Agent Qualifications and Skills: · High school diploma or equivalent · Superior active listening, verbal, and written communication skills · Knowledge of customer service practices and principles · Excellent data entry and typing skills · Ability to handle stressful situations appropriately · Fluency in Spanish · EMR experience a bonus Benefits: • Holiday pay, • Commuter benefits, • 401K, • Bereavement leave, • On-the-job training, • Paid time off, • Paid training, • Promotional/growth opportunities, • Full-timeJob Types: Full-time Education: • High school or equivalent (Required)Experience:, • Customer Service in a medical setting: 1 year (Required)Language:, • Spanish (Required)

Job Description Job Description: Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare. Responsibilities: • Handle inbound and outbound calls in a professional and courteous manner., • Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information., • Taking messages for Providers., • Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines., • Making audit calls. Requirements: • High school diploma or equivalent., • Proven customer service experience in a call center environment, preferably in healthcare preferred, • Excellent communication skills, both verbal and written., • Ability to multitask, prioritize, and manage time effectively., • Bilingual proficiency (English and Portuguese). We Offer: • Competitive compensation package., • Comprehensive benefits including health insurance, retirement plans, and paid time off., • Supportive work culture focused on professional development and continuing education., • Opportunity to work in a growing field with a focus on improving patient outcomes., • Two (2) weeks paid training., • Uniforms provided. Working Hours: • Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly. Job Type: Full-time Pay: $17.00 - $20.00 per hour Commensurate with experience Expected hours: 37.5 per week Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Vision insurance Schedule: • Evening shift, • Monday to Friday, • Weekends as needed Experience: • Customer service: 1 year (Preferred) Ability to Commute: • Essex County, NJ (Preferred)

Job Description Customer Success Specialist – Join Our Award-Winning Team! Location: 20 Brookdale Pl, Mt Vernon, NY 10550 At Yost & Campbell, we’ve been proudly serving our community since 1939—and our success comes from putting people first. We’re looking for a Customer Success Specialist to join our team in Mt. Vernon. In this role, you’ll be the first point of contact for our customers across digital channels, ensuring they receive the top-notch service we’re known for. Why You’ll Love Working Here We believe great work deserves great rewards. When you join Yost & Campbell, you’ll enjoy: • Pay Range: $20 - $26 per hour, • Weekly Pay On Friday, • Comprehensive Benefits Package – Medical (3 plans to choose from), Dental, Vision, HSA with company contribution, $25,000 Life & AD&D, Long- and Short-Term Disability, plus options for additional voluntary life insurance up to $300,000., • Financial Security – 401K with company match to help build your future., • Work-Life Balance – Generous paid time off and paid holidays., • Perks & Discounts – Employee discounts on all our services, plus an Employee Referral Program., • Professional Growth – Ongoing training, development, and a supportive team culture., • Award-Winning Team – Be part of a company recognized for outstanding customer service and community commitment. What You’ll Do • Monitor and triage incoming customer requests from email, website forms, and digital platforms., • Respond promptly and professionally to inquiries from the digital agent or escalated call center concerns, providing information or directing requests to the right team., • Drive and champion customer retention efforts with outreach to schedule priority calls and maintenance visits., • Manage online appointment scheduling through digital tools and CRM systems., • Document and track all customer interactions in the CRM for accuracy and follow-up., • Collaborate with internal teams to resolve customer issues and ensure seamless service delivery., • Look for opportunities to improve customer satisfaction and streamline digital processes. What We’re Looking For • High school diploma or equivalent; some college a plus., • Excellent written and verbal communication skills., • Strong organizational and time management abilities., • Comfort handling a high volume of customer emails, chats and messages., • Tech-savvy with CRM systems (ServiceTitan experience preferred)., • A customer-first attitude with a friendly, professional approach., • Ability to work independently and as part of a collaborative team. Schedule This is a full-time, in-office position Monday-Friday 8:30AM-5:00PM at our Mt. Vernon location. Flexibility is required to cover peak customer service hours.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Customer Service Representative Jumpstart Your Career in Insurance Learn. Grow. Build a Future with Purpose. Were hiring a Customer Service Representative who is eager to learn the insurance business from the ground up. In this role, youll support clients, assist agents, and develop the foundational skills needed to grow into a licensed insurance professional. This isnt just a jobits a stepping stone into a respected industry with long-term potential and clear opportunities for advancement. Role Overview As a Customer Service Representative, youll play a key role in supporting client relationships and daily agency operations. Youll gain hands-on experience, build confidence in client interactions, and begin developing the skills needed for future success in a licensed, sales-oriented role. Key Responsibilities • Respond to client inquiries with accuracy, professionalism, and empathy, • Assist with policy changes, coverage questions, and basic claims support, • Maintain organized, accurate, and up-to-date customer records, • Partner with licensed agents to ensure client needs are met effectively, • Identify potential coverage opportunities through meaningful conversations, • Participate in training to build confidence and readiness for future sales responsibilitiesWhat Were Looking For, • Strong communication skills with a friendly, professional demeanor, • Organized, detail-oriented, and able to manage multiple priorities, • A genuine desire to help others and grow within a long-term career path, • Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus), • Interest in obtaining an insurance licensesupport provided, • Previous customer service or administrative experience preferredWhat We Offer, • Hands-on experience in a professional insurance agency setting, • Clear pathway toward licensing and advancement into sales roles, • Ongoing training, mentorship, and career development support, • A collaborative, team-oriented environment that encourages growth, • A stable, future-focused career path in a high-demand industryReady to build valuable skills and launch your career? Apply today and take your first step into the insurance industry. Equal Opportunity Employer Pete Mathison State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible schedule, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Training & development, • Company parties, • 401(k) matching About our Agency: Our agency is built on collaboration, support, and a genuine passion for helping clients and one another succeed. With a team of 12 professionals, we foster an energetic, inclusive environment where every voice is heard, innovation is encouraged, and open communication is valuedeven when conversations are tough. Community involvement is a core part of who we are, and our team regularly participates in charity runs, food drives, cancer walks, LGBTQ+ events, senior center outreach, and quarterly volunteer efforts, along with client appreciation events throughout the year. We invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. For our team, we offer competitive commissions, a health insurance stipend, paid time off, flexible scheduling, wellness support, and the tools needed to succeed. Were a work hard, play hard team that celebrates wins, supports each other through challenges, and is always growing togethermaking this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career. Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Sell Home, Auto, Life and Certified Bank products, • Track Production / Call Volume / Marketing tacticsRequirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Bilingual Spanish required, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Contact Center Assistant Manager provides leadership, oversight, development, coaching and training of a high performance team of contact center member service representatives to ensure a first-call resolution response while continually providing an excellent member service experience. Maintain effective oversight and leadership in a high volume contact center environment. Responsibilities: Specific duties include, but are not limited to, the following: • Responsible for leading, supervising, and managing a team of 12 – 15 call center representatives to ensure effective and efficient member service in a high volume first call resolution environment., • Observe, monitor, and coach contact center MSR’s to provide a premier member experience., • Schedule, assign, and coordinate proper coverage of call volume based on skill set and routing., • Handle all escalated member calls from level, 2, 3 and 4 agents along with all escalated calls from third party service providers., • Drive employee engagement through leadership approved recognition programs, feedback, team building activities and professional development plans., • Collaborate with our Learning and Development Team to ensure effective new hire onboarding, upskilling and cross training programs., • Manage ticketing and response process for third party vendors, member communication channels, and digital experience channels to ensure timely response and handling of member requests., • Identify trends based on communication channels and make recommendations for process improvements, system changes, or other adjustments to ensure a strong member experience., • Work closely with areas (Loan Servicing, Cards Services etc.) to locate and correct gaps in the member and/or employee experience., • Meet and exceed critical KPI’s for success of contact center, including but not exclusively (Average Speed to Answer, Adherence, QA Scoring, Account Referrals, Loan Referrals), • Assist with the design and execution of strategies to increase member referrals from the Member Contact Center Service Team to our sales teams., • Evaluate knowledge gaps in agent performance and develop policies, procedures, and guides to assist with improving member experience., • Hire, Onboard, Train, and Coach MSR’s to ensure consistent performance and member experience., • Conduct side-by-side or silent listening to MSR live calls to evaluate performance and manage member experience through on-the-call and on-the-spot coaching., • Conduct call calibration sessions with MSRs and QA using recorded calls. Ensure at minimum 5 per team member per month., • Act as a resource to agents regarding procedural, process, or risk related issues., • Provide regular reporting to agents and management on team performance to KPI’s., • Provide regular one-on-one’s for agents to ensure consistent performance and appropriate performance management., • Prepare annual performance appraisals for MSR’s., • Provide back up support to MSR queues during high volumes as needed., • Perform other related duties as requested and special projects as assigned Requirements: • Demonstrated success in planning, organizing, leading people and activities. Ability to motivate, direct and coach staff., • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Technologically proficient., • Excellent interpersonal, oral and written communication skills., • Banking experience preferred., • 3-5 years’ Call Center experience required., • Previous Call Center management/leadership/supervisory experience preferred., • Previous sales experience preferred., • Ability to multi-task; good time management skills., • Ability to work well under pressure., • Ability to demonstrate critical thinking., • Excellent research and problem-solving skills., • Flexibility to work any shift, including early mornings, evenings and Saturdays., • Proficiency in Microsoft Office Suite., • Highly ethical. Leadership Competencies: • Proven ability to manage change, • Capacity to take calculated risks and innovate, • Experience in setting vision and strategy, • Lead by example and encourage team in developing adaptability, • Successful in communicating effectively, • Prioritizes developing others, • Thinking that values diversity and difference, • Proven ability to build and maintain relationships at all levels of the organization, • Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $75,000-94,400 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description We envision a world where safety is a universal human right, and we all share a collective responsibility to protect and uphold it. We strive for a society where people are safe in their communities, homes, bodies, and minds. Our Approach to Our Work We know that every client’s situation is unique, and that clients are the experts in their own lives. We encourage survivors to tell their story in their own words and provide information and choices rather than directions. We offer support and expertise so that each client can make informed decisions about their own safety and the safety of their families. Summary: As part of the organization’s operations team, the Vice President for Real Estate and Property Management leads all aspects of facilities, real estate, and capital management in service to the programs and teams across the organization, ensuring that staff, clients, and partners have safe, functional, and efficient spaces to carry out the mission. Reporting to the Deputy CEO, the Vice President is a key member of Safe Horizon’s Senior Team, responsible for meeting the organization’s facility, procurement, and security needs. This role provides strategic and operational leadership to a 40-member team overseeing the day-to-day maintenance of Safe Horizon’s facilities, including a network of residential shelters and their repair and maintenance budgets. The Vice President also directs capital projects and associated budgets, manages a substantial portfolio of real estate agreements, oversees the agency’s purchasing function, and ensures compliance with all applicable health and safety regulations. Responsibilities: • Provide executive leadership for the organization’s real estate, facilities, and emergency management functions., • Develop and manage the department’s operating and capital budgets, ensuring fiscal discipline and alignment with organizational priorities., • Oversee the day-to-day operation, maintenance, and repair of a diverse portfolio of residential shelters and office facilities., • Lead and develop multidisciplinary teams responsible for facilities operations, emergency preparedness, and regulatory compliance., • Ensure compliance with all applicable health, safety, regulatory, and funder requirements, and serve as the senior point of contact for inspections and audits., • Develop and implement a long-term facilities and space utilization strategy aligned with programmatic and budgetary needs., • Identify, evaluate, secure, and develop new properties to support organizational growth and program expansion., • Negotiate, administer, and manage a substantial portfolio of real estate agreements., • Lead long-term capital planning, construction, renovation, major repairs, and preventive maintenance strategies to ensure the safety, reliability, sustainability of all facilities including major repair projects from concept through completion., • Oversee emergency management planning and response, including serving as an on-call executive during critical incidents., • Engage, manage, and evaluate consultants, contractors, landlords, and vendors to ensure quality, cost control, and timely delivery., • Advance the use of technology and data systems to manage facilities, real estate agreements, service requests, and agency assets., • Establish and maintain strong partnerships with internal stakeholders, government agencies, landlords, and external partners., • Maintain regular site presence to assess conditions, understand operational challenges, and build relationships with onsite teams. Qualifications: • Minimum of 10 years of progressively responsible leadership experience in facilities operations and real estate management., • Demonstrated experience managing complex operating and capital budgets., • Proven success negotiating and closing complex real estate transactions and lease agreements., • Experience working within governmental and/or nonprofit environments., • In-depth knowledge of New York City fire safety, building codes, security operations, and health and safety regulations affecting construction, maintenance, and repair., • Strong understanding of construction methods, project delivery, and facilities lifecycle management., • Experience engaging, directing, and evaluating consultants and vendors, including real estate brokers, appraisers, and facilities service providers., • Bachelor’s degree in Real Estate Management, Public Administration, Business, or a related field, or equivalent relevant experience; a master’s degree desired., • Demonstrated ability to manage competing priorities, large workloads, and critical deadlines in a fast-paced environment., • Ability to operate effectively and collaboratively within a complex, multi-stakeholder organization. Required: • Strong verbal, written, and technological skills, including advanced proficiency in the Microsoft Office Suite, particularly Excel., • In-depth knowledge of commercial and residential real estate laws and practices in New York City, with demonstrated experience negotiating complex lease agreements., • Proven ability to recruit, develop, and lead high-performing teams., • Experience implementing and leveraging facilities and real estate management systems, including platforms for lease administration, maintenance requests, procurement, and asset tracking., • Demonstrated success initiating, managing, and delivering capital construction and renovation projects, with the ability to read and interpret architectural and engineering drawings and specifications., • Extensive experience in contract administration, including vendor oversight, compliance, and risk management., • Expert knowledge of fire safety, security operations, building department regulations and codes, and safe work practices governing construction, maintenance, and repair activities. Preferred: • Non-profit experience If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $125,000.00 - $175,000.00 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: This position is responsible for providing our members with different options available in order to retain accounts as well as funds within the account held. Utilize reporting to make recommendations to the membership that will maintain and enhance features and functionality of a members account and/or profile. Operate within a high-volume retail environment to perform basic, complex, and specialized tasks and/or support duties with a high degree of accuracy and in accordance with MCU policies and procedures. Responsibilities: • Specific duties include, but are not limited to, the following:, • Ability to make cross-selling via outbound calls through our Talkdesk telephony system based on reporting that will retain deposits, enhance the members’ experience as well as recommend different investment vehicles that will help our members receive a higher rate of return on their deposited funds., • Receive outbound campaign calls for members who have various scenarios, such as certificate maturing, low debit card usage etc. This would assist with account and member retention., • Assist with inbound calls sent as referrals for new accounts or adding features or services to their account or profile., • Review and contact any inquiries obtained through the website via the Become a Member option., • Prepare daily, weekly and monthly sales tracking and member satisfaction survey reports using Microsoft Excel and internal reports., • Reviews and work with MCC Leadership in developing and analyzing reports to create outbound call campaigns., • Create and develop agent contests and challenges through the Performance Management tool promoting cross sells., • As needed assistance with our Quality Management Team for any issues that may arise., • Liaison with our Collections Team for any dialer assistance., • Assist members with more complex and specialized inquiries to support back-office departments such as but not limited to collections, consumer loan servicing, mortgage loan servicing, financial crimes, consumer loan processing, and mortgage loan processing., • Provide additional support to other call queues during high volume times to ensure appropriate coverage and waiting time., • Assist with training agents for transactions and inbound service calls., • Back up other queues as necessary (any service queue when call volume dictates)., • May help answer member emails or chats, as necessary., • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance., • Perform other duties as required Requirements: • 3+ years call center experience, minimum, • Back office operations area experience preferred, • Ability to receive MLS, • Retail banking experience is a plus, • Previous sales experience preferred Competencies: • Proficiency in Microsoft Office Suite, • Excellent member service skills, • Excellent research and problem-solving skills, • Excellent interpersonal, oral and written communication skills, • Ability to multi-task; good time management skills, • Highly ethical. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $66,300-75,330 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

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Global financial rails are undergoing a once-in-a-generation transformation. Instant settlement. Programmable. Agent-first. Crossmint is the infrastructure helping companies build for that future. We are the leading all-in-one stablecoin and wallet infrastructure platform, enabling fintechs, enterprises, and agentic platforms to integrate stablecoin rails with speed, compliance, and scale. Crossmint provides everything enterprises need to ship smart financial rails, including smart wallets, cross-chain stablecoin orchestration, on/offramps, token checkout, and more, all through a single developer-friendly API. Trusted by more than 40,000 clients including global leaders like MoneyGram, Western Union, and Paga to nation states like the Marshall Islands, Crossmint powers stablecoin flows that move billions from cross-border remittances, global payroll, to the world's first digital UBI program. MiCA-authorized, PSD2-licensed, and SOC2 Type II certified, Crossmint serves 150+ countries globally across 50+ blockchains. Backed by Ribbit Capital, Franklin Templeton, NYCA, First Round, and Lightspeed Faction. We're building the infrastructure for the era of programmable finance. Join us! This is an inbound-focused SDR role built for someone early in their career who moves fast and thinks clearly. You will be the first filter on our pipeline: qualifying inbound leads, routing high-value opportunities to the right AEs, and owning the full relationship with smaller clients that are a real fit but do not require complex deal-making. The role is for someone who already understands the crypto landscape well enough to have a real conversation with a founder or product lead on day one. Pipeline Management • Qualify inbound leads and route high-value opportunities to the right Account Executives., • Own the full relationship with smaller clients that are a real fit but do not require complex deal-making., • Ensure no leads fall through the cracks through organized, process-oriented follow-through. Client Engagement • Serve as the first point of contact for companies actively trying to move money onchain., • Have credible conversations with founders and product leads about stablecoins, wallets, and blockchain infrastructure. Must-Haves • 1 to 3 years of experience in a sales, BD, or customer-facing role at a crypto or fintech company., • Genuine crypto fluency: you follow what is happening in the ecosystem, you understand how stablecoins and wallets actually work, and you can have a credible conversation with a technical founder without needing to look things up afterward., • Strong written and verbal communication in English, clear and direct., • Comfortable with ambiguity and able to prioritize without being hand-held., • Organized and process-oriented: you do not let leads fall through the cracks. Nice-to-Haves • Experience qualifying or closing API/infrastructure products., • Familiarity with HubSpot or a similar CRM., • Prior exposure to onramps, wallets, or cross-border payment flows., • Active presence in crypto communities (X, Telegram, Discord, etc.). Stablecoins are moving from experiment to infrastructure, and the companies building the plumbing right now will define how money moves for the next decade. Crossmint is at the center of that: MiCA-authorized, backed by top-tier investors, and already powering real payment flows for real companies at scale. You will be the first line of contact for companies actively trying to move money onchain, which means you will develop a sharper read on the market than most people twice your seniority. You will work directly with a lean, experienced GTM team, get real ownership over a segment of the business, and grow into whatever the next version of this role becomes. If you know crypto well and want to turn that into a career in enterprise sales, this is the right place to start. Benefits • Extensive access to leading AI tools and subscriptions, with AI actively encouraged and integrated into daily workflows., • Unlimited, flexible PTO., • Parental Leave program., • Flexible work schedule., • Company laptop and allowance for any necessary home equipment., • Daily stipend for commuting to the office and/or meals., • Three company-paid off-sites per year., • Health, dental, vision, life, short-term disability (STD), and long-term disability (LTD) insurances., • 401(k) Plan. Our Principles • Results and delivery: Ship high quality work fast., • Build for the long term: Build scalable, secure, and reliable solutions. Use AI., • Extreme Ownership: Be an effective Directly Responsible Individual (DRI). Be proactive., • Be a team player: Be an effective and kind colleague providing credible challenge. Be present and reliable. Talent research indicates that women are often less inclined than men to apply for a role unless they have experience in 100% of the listed skills. However, this list is only a guide. We welcome your application even if you feel you meet around 75% of the requirements. At Crossmint, we believe skills can be learned, and diversity makes us stronger. We work to foster a respectful environment where each person can be their authentic self, free from harassment, racism, and any form of discrimination. We proudly uphold our commitment to diversity and inclusion as an equal opportunity employer, and this policy applies to all employment practices within our organization. Please note that Crossmint never conducts AI-based interviews, and all of our processes include an initial video call with a team member. Crossmint will not request your personal identification documents or any payment at any point during your interview process. Please stay vigilant about potential fraud. If you receive an email that claims to be from Crossmint but ends with any domain other than @crossmint.com, @crossmint.io or @paella.dev, it is not from us. Please let our Talent Team know if you need any assistance completing any forms, or participating in the process. Our People Ops team will be joining you throughout the entirety of the interview and onboarding processes. Feel free to reach out if you need anything! • Adolfo Fernndez - Head of People Ops, • Gloria Alogo - People Ops, Onboarding & Benefits Please note that these are the only members of our People Ops team. Please remain vigilant and watch out for impersonators. Follow us on and to keep updated with our latest activity!

Position Summary If you're energized by solving tax issues through technology and process improvement, Deloitte's Inventory Group (IG) offers the opportunity to do both. As part of National Federal Tax Services, you'll help clients evaluate inventory tax methods, improve processes, and identify opportunities that support cash flow, compliance, and broader business objectives. This role offers exposure to complex tax matters, collaboration across teams, and the chance to grow within a specialized practice. Recruiting for this role ends on 05/31/2027. Work you'll do As a Senior, Tax Services on the Inventory Group team, you will be responsible for… Leading day-to-day execution of multiple inventory engagements and coordinating with clients and Deloitte teams Advising clients on inventory process transformation and the tax implications of inventory methods Analyzing the impact of tax reform provisions, including BEAT and GILTI, on inventory-related matters Coordinating work across US and US-India teams to support quality, timeliness, and consistency Coaching consultants and interns while contributing to business development efforts and technical research A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others The team National Federal Tax Services (NFTS) is a national practice within Deloitte Tax LLP that brings together specialized tax offerings built around client needs, tax planning opportunities, and innovation. Within NFTS, the Inventory Group is a specialized team under Proven Solutions that helps clients analyze inventory tax methods, improve compliance, and identify process and cash flow opportunities. Team members work across offices and disciplines to deliver practical, technology-enabled solutions. Qualifications Required: Ability to work in a hybrid model that requires US Tax professionals to work in person 2-3 days per week Bachelor's degree in Accounting, Business, Finance, or another business-related field 3+ years of experience in federal accounting methods compliance using tax technology Ability to travel 15%, on average, based on the work you do and the clients and industries/sectors you serve. Limited immigration sponsorship may be available. One of the following active accreditations obtained, in process, or willing able to obtain: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed attorney Enrolled Agent Preferred: Advanced degree such as Master of Science in Taxation, Master of Accounting, or Master of Laws Experience in a Big 4 environment Experience advising clients on inventory processes, inventory tax methods, or process improvement initiatives Experience supervising engagement teams or reviewing the work of junior professionals The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $78,675 to $160,750. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 353503 Job ID 353503

Are you a strategic and creative Income and Franchise Tax Manager who enjoys solving complex state tax issues? Are you ready to make a greater impact on organizations by combining tax consulting solutions and innovative technologies to align the tax function with the business objectives? We are looking for sharp, analytical Tax Managers, ready to take on new challenges, to join the State Strategic Tax Review group and work with a team focused entirely on delivering valuable, unique and innovative services to our Clients. Recruiting for this role ends on May 31, 2027. The Team Deloitte's State Strategic Tax Review (SSTR) group is a subset of our Multistate Tax Services (MTS) group which is one of largest State and Local Tax (SALT) practices in the United States with more than 1,000 professionals nationwide. Our SSTR professionals have a deep technical knowledge base in income and franchise tax reporting with a focus on how our Client's businesses are reflected in the tax returns from a tax base and apportionment perspective. We have an innate curiosity to learn new things by often addressing unique issues on each project-based unique Client engagement. We approach every Client and technical issue with a sense of urgency to stay at the forefront and deliver for our Client's efficiently. Our team operates on a national basis, which gives us flexibility to work on a variety of clients and locations or focus on certain industries. Work you'll do As an SSTR Manager within the Multistate Tax Services group, you will provide tax consulting services to a diverse client base in a variety of industry sectors. You will work directly with the client, manage the tax engagement team, have access to state-specific and technical specialists when needed, have the support of others in MTS that have deep relationships with our Clients and be connected to a strong support system from firm Leadership to ensure you are set up for success in your role and career. Responsibilities will include: Advising clients on deep technical issues surrounding areas such as apportionment methodologies, tax base modifications and Tax Reform Researching and analyzing new facts patterns and laws, regulations, cases and administrative guidance and coordination with our Innovation professionals Comprehensive review of information to understand a Client's business and its tax returns, including a deep understanding of the mechanics of state tax returns Managing a phased project from kick-off through completion, assuring that key milestones are met and approached with a sense of urgency Advising clients on strategies to address technical issues and business restructurings systematically in an effective and efficient manner Managing engagement workflow, engagement team resources, and engagement billing. Providing leadership, counseling, and career guidance for the development and motivation of the engagement team. The successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Qualifications Required Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 3 days per week Bachelor's degree in accounting, finance, or related field 5+ years' progressive experience in state and local tax with a focus on corporate tax, specifically Limited immigration sponsorship may be available Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve One of the following accreditations obtained: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed attorney Enrolled Agent Preferred Advanced degree such as Masters of Tax, JD, and/or LLM Current or recent supervisory and/or project management experience Demonstrable tax knowledge across a wide range of state and local tax areas including state tax planning, tax analysis, and tax research Previous consulting experience from a large accounting or law firm. Preferably in a consulting-focused role Adept communicator with advanced writing skills, comfortable creating and delivering presentations across all levels of an organization The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range $105,375 to $215,375. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Are you a strategic and creative indirect tax professional who likes solving complex state and local indirect tax issues within sales & use and excise tax? Are you ready to make a greater impact on organizations by combining tax consulting solutions and innovative technology that align the tax function with business objectives? If so, join Deloitte's Indirect Tax practice! Recruiting for this role ends on May 31, 2027. As a Transaction Tax Senior Consultant within the Indirect Tax group, you will be a valuable member on tax engagements and provide state and local indirect tax planning, consulting, and compliance services to a diverse client base in various industry sectors. You will continue to grow your technical knowledge in state and local indirect taxation by working on large complex tax projects, have access to exceptional resources, and continue to develop your supervisory/leadership skills. Responsibilities include: • Researching state and local indirect tax legislation and assisting with drafting client responses and memos., • Identifying opportunities to improve operational efficiency and streamline work flow., • Assisting with various state and local indirect tax consulting projects including sales & use and excise tax overpayment reviews, tax implications of sales and purchase transactions, audit defense services, nexus planning, and voluntary disclosures., • Assisting with engagement workflow management and supervising tax consultants and interns on assigned engagements., • Assisting with preparation of client billings and account reconciliations., • Assisting with drafting new proposals for new and existing clients., • Coordinating with in-house tax preparation team within Deloitte and with the clients' tax department., • Performing a detailed technical review of state and local indirect tax returns on select engagements. The Team Deloitte's Indirect Tax group is the largest practice in the United States with more than 1,000 professionals nationwide. Our Transaction Tax professionals include former state tax auditors and administrators, industry personnel, tax practitioners, accounting specialists, and technology personnel with numerous years of multistate tax experience. Collectively, our team has significant experience with the requirements and nuances of jurisdictions in all 50 states. Our specific services include state income and franchise tax, indirect tax, business restructuring, credits and incentives, sales and use tax outsourcing, excise tax, property tax, state strategic tax review, and state tax controversy. Qualifications Required: • Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week., • Bachelor's degree in accounting, finance, or other related field., • 3+ years' experience in state and local indirect tax (sales & use and excise tax)., • Preparation and review experience of state and local indirect tax returns., • Limited immigration sponsorship may be available., • Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve., • One of the following active accreditations obtained, in process, or willing and able to obtain: Licensed CPA in state of practice/primary office if eligible to sit for the CPA. If not CPA eligible: Licensed attorney. Enrolled Agent. CMI (Certified Member of the Institute for Professionals in Taxation Vertex)., • Preferred: Advanced degree such as Masters of Tax or JD and/or LLM. Previous Big 4 or large CPA firm experience. Demonstrated experience with state and local indirect tax planning, tax research, and tax analysis. Excellent research and writing skills. Excellent presentation and communication skills. Supervisory experience. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,925 to $153,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

25 Hours/Part-time Location: QUEENS No exam required Department: Information Support Services $24.38 $28.00 Within the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer service to the people of New York City by providing a single point of entry for all Department information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general public, and the provider community with information about our services and programs; referrals, appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call Agent. The Call Agent will be responsible for providing customer service by answering phones to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders placed using the new E-vital status portal or by sending an e-mail to the appropriate department for status. Vital Records calls and chats may consist of customers who are calling regarding matters such as inquiring about how to apply or obtain a death certificate, funeral related procedures and other matters that require the Call Agent to transfer or direct accordingly to the appropriate entity. The Call Agent will also assist in placing literature orders for materials such as posters, signs, pamphlets, and information. Duties will include but not be limited to: • Provide customer service by answering phones/chats to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and or death certificates in person, online or via mail., • Answer other Vital Records calls and chats related to funeral procedures and other matters that require the Call Agent to transfer or direct accordingly to the appropriate entity., • Guide customers on how to check the status of orders placed using the E-vital status portal or by sending an e-mail to the appropriate department for status., • Provide the community/callers with health education information, making appropriate referrals for counseling and testing., • Disseminate information and service the public with information related to public health topics., • Provide assistance and information to the general public as well as staff who have difficulty navigating the NYC DOHMH website., • Maintain and update databases computerized data/records; and analyze various data for accuracy., • Handle emergencies and other ad hoc assignments., • Perform other required duties/tasks as assigned. Preferred skills: • Strong customer service orientation, • Courteous telephone manner, • Excellent oral and written communication skills, • Basic computer literacy, • Spanish speaking a plus Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website. Benefits: City employees are entitled to unmatched benefits such as: • A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment., • Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund., • A public sector defined benefit pension plan with steady monthly payments in retirement., • A tax-deferred savings program, • A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above. New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Position Summary The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! Recruiting for this role ends on May 31, 2027. What you'll do As a Senior Consultant in Deloitte's Legal Business Services team, you will be a part of a team that provides an integrated approach to technology implementations, automation, data wrangling and document extraction and data management and analytics that help legal departments maximize the strategic value to the organization. You will deliver services for companies that streamline their process and increase efficiency by leveraging numerous applications. Responsibilities include: Client Management: Participate in the day-to-day interactions with client's project team members and Deloitte project leadership members. Delivery: Work with a team to optimize tax and legal process, leveraging technology to align tax and legal software with the clients' specific requirements and goals. Solutions: Work with a team to develop and leverage automation and innovative solutions to aid in the efficiency of tax and legal departments. Support: Provide training and software support around day-to-day activities, related to processes and various technologies or situational changes. Project Management: Assist with project management tasks, such as creating workplans, tracking budgeted time to actual hours incurred, writing status reports, and actively participating in status calls. Cross Functional Teaming: Understand and articulate the broader practice and Deloitte overall. Maintain relationships and serve clients holistically. People Development: Participate in the development of team members. Business Development: Participate in and contribute to pursuit teams. The team At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps tax departments pursue a streamlined, transparent, and efficient tax function that enhances the core responsibilities of compliance, reporting and planning, while also positioning tax as a strategic business advisor for the digital era. We specialize in tax and can effectively address a corporate tax function's unique needs, requirements and obligations. As technology specialists, we help clients make appropriate technology choices for both direct and indirect taxes across all business cycles that have a tax impact tax. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with a successful ERP implementation. Deloitte TTC professionals are aligned across our global network of member firms to support our clients' objectives and address their challenges. Our team's multi-disciplinary approach combines tax technical and technology skillsets, enabling greater impact and efficiency within our client's organization. TTC's business services help clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, tax portal, cloud for enterprise systems, agile resourcing models, risk, provision and compliance. Qualifications Required: Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week 3+ years' experience with legal and/or technology solutions Bachelor's degree in technology, business, accounting, legal or related field Experience with one or more of the following: Implementation experience with Agiloft, SirionOne, Icertis or any other CLM (contract lifecycle management) software Experience with document extraction tools, data wrangling tools such as Alteryx, and visualization/BI tools such as Power BI, Tableau or QlikView and others Experience with DocuSign CLM or Salesforce configuration Limited immigration sponsorship may be available Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve One of the following active accreditations obtained, in process, or willing and able to obtain: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed Attorney (or foreign equivalent) Enrolled Agent PMP (Project Management Certification) Contract & Commercial Management (CCM) Certification Program Certified Financial Analyst (CFA) Procurement/Legal Procurement or SAS Certified Data Scientist Paralegal Certification with a 4-year degree Technical Certifications: Six Sigma (Black Belt and Green Belt) DocuSign (Workflow Manager, E-signature, CLM, etc.) iCertis Thomson Reuters (Legal Tracker, High Q, or Contract Express) Preferred: Advanced Degree in any of the above fields Experience with template rationalization and harmonization, guide or playbook creation and the design of the contracting processes The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,350 to $205,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 352993 Job ID 352993