Gymnastics Program Assistant Manager
hace 15 días
Rockwall
Job Description About Us: The Little Gym is a premier children's fitness and development center serving families in Rockwall since 2017. We provide quality programming for children ages 4 months-12 years through gymnastics, sports skills, camps, and birthday parties. Join Our Leadership Team! We're seeking a driven leader, looking for a long-term position, who thrives on challenges and excels in a fast-paced environment. If you're ready to hustle, make an impact, and grow a business, this exciting opportunity is for you! Position Overview: This is a full-time, career-level leadership position responsible for overseeing operations, building a high-performing team, driving sales growth, and ensuring world-class customer experiences. You'll manage the business and work with children alongside our talented instructors. This is a highly visible, lobby-based role. Our desk is in the open gym lobby — parents and children are present at all times. In a typical shift you are simultaneously greeting new families, conducting enrollment consultations, handling phone and in-person customer concerns, monitoring class quality, and leading your team — all in a public, fast-paced environment. If you do your best work behind the scenes, this is not the right fit. If you are energized by being the most visible, most trusted person in the room, we want to hear from you. Essential Job Functions: • Manage and develop a team of 10-12 team members through effective recruitment, training, development, and recognition, • Oversee daily operations including scheduling, front desk, customer service, and facility management, • Convert and nurture leads to drive new member enrollment through in-store consultations and local community events, • Oversee member retention and accounts receivable, • Cultivate relationships with prospective and current families to drive enrollment and long-term retention, • Ensure outstanding customer service and member experiences, setting the standard for your team, • Manage administrative tasks including attendance tracking, inventory, and reporting, • Develop community partnerships as a key representative of The Little Gym, • Ensure compliance with franchise standards and safety protocols, • Coordinate birthday parties, camps, and special events, • You'd Fit in Here If You:, • Embrace a "can-do" attitude and thrive on hard work, • Have 5+ years management experience in children's programs, education, retail, service, hospitality, or fitness, • Successfully led teams and driven sales results in previous roles, • Connect well with families and maintain a consistently positive demeanor, • Demonstrate natural leadership qualities and entrepreneurial spirit, • Are organized, detail-oriented, and able to manage multiple priorities, • Balance fun with a strong work ethic, • Are flexible with scheduling: 6 days per week including Saturdays & Sundays and evenings., • Why You'll Love Us:, • Opportunity to grow the business - perfect for entrepreneurial spirits, • Make a daily impact on children's confidence and development, • Join a supportive leadership team and global family dedicated to child development, • Foster lasting relationships in the community, • Starting wage will be hourly, $16 to $18 based on experience Performance-based bonus incentives 401 k matching • Paid time off, • Employee discounts, • To Apply: Submit resume! We're looking to fill this position to start by the end of this year.