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Floor Manager - Cuerno - New York

Gerencia

hace 3 horas•3 vistas

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Job Details

Lead the floor. Develop the team. Elevate the experience.
Join CUERNO, a well-established Mexican restaurant known for its commitment to exceptional hospitality, high service standards, and memorable guest experiences.
We are seeking a motivated, hands-on Floor Manager to join our leadership team at an established Mexican restaurant where authentic hospitality, attention to detail, and a passion for Mexican cuisine and culture are at the heart of what we do.
Reporting directly to the General Manager, the Floor Manager plays a key role in maintaining service excellence, developing our people, strengthening operational standards, and bringing our hospitality philosophy to life.
WHAT YOU’LL DO

  • Lead Service Excellence: Maintain a strong floor presence and ensure exceptional hospitality, consistent steps of service, and attention to detail.
  • Develop Our Team: Train, coach, and mentor team members while reinforcing our service standards, culture, and expectations.
  • Drive Daily Operations: Oversee service execution, floor readiness, opening and closing procedures, and communication between Front of House, Back of House, and management.
  • Maintain Standards: Ensure SOPs are followed, identify opportunities for improvement, and hold the team accountable for consistent execution.
  • Elevate the Guest Experience: Proactively monitor service, address guest concerns, and partner with leadership to resolve challenges.
  • Support Continuous Improvement: Help develop training materials, update operational procedures, and contribute to team development, scheduling, events, and special projects.
  • Experiencia
    Se requiere
  • Jornada
    Completa
  • Salario
    70.000 $ – 75.000 $ anual
  • Extras
    Bonus
  • Inicio
    Incorporación inmediata

pin iconManhattan, 10020, New York

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Coordinador/aNew York

Restaurant • 51-250 empleados

En JOB TODAY desde noviembre, 2026

Cuerno is a Mexican steakhouse rooted in family recipes, bold northern flavors, and conversations around the fire. Inspired by tradition of carne asada and the warmth of true Mexican hospitality, our kitchen brings people together over expertly grilled prime cuts, crafted tacos, charred vegetables and fresh seafood.

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