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Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: Regal is seeking a Head of Sales to lead and scale our sales organization as we continue building one of the most successful Voice AI Agent platforms in the market. This leader will own sales strategy and execution across all segments, manage and grow a high-performing team, and help define how Regal wins in an increasingly competitive AI-driven landscape. This role is ideal for a sales leader who thrives in high-growth environments and can close complex deals. You’ll be hands-on, selling, shaping positioning, and refining our go-to-market approach while building a repeatable, scalable sales motion across the full customer lifecycle. As Regal’s Head of Sales, you’ll drive enterprise account mapping and strategy across all Voice AI customers to unlock larger deals, and as the organization scales, you’ll build, mentor, and lead a nascent yet hungry team of Account Executives. Responsibilities: • Own and lead the end-to-end sales strategy and execution across all customer segments, • Manage and optimize the full sales process, from pipeline generation through close, • Partner closely with Marketing, Product, Engineering, and Customer Success to align go-to-market strategy and deliver exceptional customer outcomes, • Drive consistent, accurate sales forecasting and pipeline visibility, • Identify opportunities to accelerate revenue growth through improved positioning, pricing, packaging, and sales process improvements, • Hire, develop, and performance-manage a high-caliber team of Account Executives, • Establish scalable sales playbooks, metrics, and operating rhythms as the team grows, • Act as a voice of the customer, bringing market insights back to product and leadership teamsABOUT YOU:, • 8+ years of sales experience, with a minimum of 2+ years leadership experience managing a sales function & team, • Proven success closing complex, high-value SaaS deals and building repeatable sales motions, • Strong executive-level selling skills, with the ability to navigate multiple stakeholders and long sales cycles, • Comfortable working cross-functionally with Marketing, Product, Customer Success, and Sales Operations, • Highly data-driven, with experience using metrics and forecasting to guide decision-making, • Passion for technology—especially AI—and the ability to clearly articulate value and ROI to customers, • Prior experience helping scale a high-growth startup, with a builder mindset and comfort operating in ambiguityPOSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture RESPONSIBILITIES: Collaborate with Account Executives to develop and implement prospecting strategies that grow a strategic pipeline and directly contribute to sourcing closed-won deals Research companies to determine whether they're strong candidates for Regal AI Agents - specifically organizations running contact centers, outbound sales teams, or operations requiring high call and SMS volume Conduct high-volume outbound outreach into target B2C companies through calls, emails, video, LinkedIn, and social media Use value-based selling to build strong prospect relationships to understand their challenges and goals around deploying AI Agents to automate and improve inbound and outbound voice, SMS, and chat interactions Achieve and exceed pipeline sourcing goals through strategic prospecting tactics with a focus on creating opportunities that convert to closed-won revenue Leverage industry-standard tools, including Salesforce, Salesloft, Nooks, Clay, and LinkedIn Sales Navigator, to tailor outreach and organize your workflow ABOUT YOU: • 0-1 year(s) of work experience or internship experience, • Track record of high achievement personally and/or professionally, • Excellent written and verbal communication skills, • The ability and desire to work in a fast-paced environment and thrive when faced with challenges and ambiguity, • You possess a competitive nature with the desire to meet and exceed performance goals, • The technical aptitude to master our sales toolsBENEFITS & PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: As a Senior Product Manager at Regal, you'll own a core surface of our product end-to-end: the roadmap, the execution, and the metrics that prove it's working. You'll do it at the most exciting moment in the company's history, as Voice AI continues to take off and Regal continues to execute as one of the leaders in the market. This role reports into the VP of Product at Regal. You'll partner closely with engineering and design to take initiatives from a raw customer problem all the way to a shipped, adopted product. As a Senior Product Manager, you'll go deep with customers to understand how they use Regal today, where they get stuck, and what they're really trying to accomplish, then turn those insights into crisp product bets your team can rally around. You'll move fast, ship on a weekly cadence, and hold a high bar for quality the whole way. We're looking for a strong generalist Senior Product Manager who can go deep on any problem and come back with a clear product direction. If you're entrepreneurial, AI-native, and love bridging the gap between messy customer problems and elegant product experiences, this role is for you. RESPONSIBILITIES: • Own Your Roadmap and Execution: Own your team's product roadmap and execution—partnering with engineering and design, along with the key success metrics that go with it. Build a roadmap that accounts for customer needs, business goals, the product's current state, and where the market is heading., • Develop Deep Customer Understanding: Develop a deep understanding of how our customers use Regal today, their key pain points, and how we can better serve them. Bring those insights back as product bets the team can rally around., • Ship Polished Product Experiences: Partner with design to ship polished, intuitive experiences that make Regal feel accessible, trustworthy, and easy to act on, not just another feature., • Lead Initiatives End-to-End: Take initiatives from customer discovery and problem framing through scoping, launch, measurement, and iteration, moving fast and shipping meaningful improvements on a weekly cadence., • Drive Adoption and Impact: Work cross-functionally to ensure the products you ship are adopted by our customers and actually meet their goals. Stay highly responsive to customer needs as they arise., • Raise the Bar: Serve as a strong teammate across Regal's product organization and the broader company, and help level up our execution and culture.ABOUT YOU:, • Proven Shipper: 2–4 years of experience as a Product Manager, ideally owning a key surface area at a prior company. You've driven multiple initiatives end to end, from raw customer problem through launch—and can speak credibly to the impact and the tradeoffs., • AI-Native: You have deep familiarity with AI-driven product development. You're proficient in Claude Code and Cursor and have an informed perspective on where AI is heading., • Customer-Obsessed: You have a strong customer instinct and can point to examples of bridging complex, technical subject matter and what customers actually need. You design for the real problem the customer is trying to solve, not the feature you happen to have., • Technically Savvy: You’ve used or worked on developer-facing products, and are not afraid to get into the weeds of technical execution to define how a product should work, • Entrepreneurial & High Agency: You operate with strong conviction, lead initiatives with limited hand-holding, and move fast under ambiguity. You act with urgency and ownership—and you drive that urgency in others., • Deeply Curious: You go deep on everything: the customer, the product domain, every service and acronym the team uses. You love to learn, and you chase problems down to their root., • Seeks Truth: You have a strong point of view on what we should build, what we shouldn't, and why, and you defend it even when it's uncomfortable, grounded in an insatiable curiosity for how things work., • Strong Communicator: You bring clarity to ambiguous situations, see the forest through the trees, and communicate so it lands with your audience, whether that's engineering, design, customers, or executives., • Natural Leader with a High Bar: You hold a high standard for your work and your team's, and you're a reliable teammate Regal can depend on when incidents happen or customers need you., • Preferred Background: Early-stage (pre-Series C) startup experience preferred but not required. What matters is that you can go deep on any problem and come back with a clear product direction.Benefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come! All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: We are seeking a Director or Senior Director, Go-To-Market (GTM) to drive the growth and success of our AI Agents. Reporting directly to the CEO, you will work on GTM and product-related projects to help achieve our ambitious goals. As the Director, GTM, you’ll take ownership of some of the most critical GTM initiatives to drive AI adoption with new customers and key product initiatives to help product ensure AI Agents deliver for our customers. This role is for someone who doesn’t know the meaning of “not my problem” and loves blending technical understanding with GTM thinking. It’s a unique opportunity to work with founders at the forefront of AI innovation and shape the future of AI-powered communication. Whether you are a former CS undergrad who went into business or an MBA graduate with technical chops, this is your opportunity to lead from the front. RESPONSIBILITIES: • Own projects to drive revenue for the AI Agents product line, • Drive AI adoption across key customers, • Partner with go-to-market and customer success teams to ensure AI agents deliver measurable value, • Collaborate with engineering and product teams to develop and scale AI capabilities, • Work closely with our Forward-Deployed Engineering team to ensure the successful onboarding, implementation, and ongoing performance of AI Agents for new and existing customers, • Identify and prioritize market opportunities to expand AI Agent applications, • Manage key GenAI vendor relationships and stay updated on industry advancements, • Provide data-driven insights & reports for leadership, clients, and the board, • Contribute to Regal's overall strategic direction as a key leadership team memberABOUT YOU:, • 7-15+ years of experience, • Proven track record of scaling from 0 to 1. Ability to focus on the right problems and execute rapidly, • Technical understanding of how to build products with knowledge of GenAI and AI Agent technologies, particularly in customer communication (CS background a plus), • Data-driven with strong analytical skills (Excel, SQL, and data visualization tools), • Exceptional organizational skills with the ability to manage complex initiatives, • Strong written and oral communicator, • Track record of relentless ownership with examples where you ran through walls and delivered amazing resultsBENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come! The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture We're hiring an Engineering Manager to lead our Builder team, which owns how Regal connects to our customers' systems and how quickly we can launch voice agents for them. The team builds and maintains our integrations (traditional SaaS and newer MCP servers), Journeys (our workflow automation product), Unified Profile Systems and the tooling our Forward Deployed Engineering (FDE) team uses to ship customer deployments. The core challenge is balancing two timelines. Customers need to be unblocked this week, and the platform needs to get to a place where they don't hit the same blocker next quarter. This is a small, high-leverage team (3-5 engineers). You'll work in Python day-to-day and build on AWS. You'll report to the Director of Engineering, Build + Observe/Eval. RESPONSIBILITIES: • Lead and grow a team of 3–5 engineers. Set clear expectations, support career development, and hold a high hiring bar., • Own the Builder team's roadmap, balancing near-term customer unblocks against longer-term platform investments, and make those tradeoffs visible to stakeholders., • Stay hands-on: expect roughly 50% of your time on technical work such as code reviews, design reviews, debugging production issues, and shipping code when the team needs it., • Partner with Product, FDE, and go-to-market teams to translate customer requests into product capabilities that scale across customers., • Remove blockers for your team, whether that means adjusting processes, pairing on a hard debugging session, or resolving cross-functional friction., • Be actively involved in hiring: sourcing, interviewing, and onboarding.WHAT YOU'LL OWN:, • Journeys: Regal's workflow automation product, used by every customer. You'll own its roadmap, reliability, and evolution as customer use cases get more complex., • Integrations: The connections between Regal and our customers' systems, from traditional SaaS applications to newer MCP-server integrations. They need to be reliable, observable, and built to scale with data volume., • FDE tooling: Internal tools that help our Forward Deployed Engineering team configure, launch, and iterate on voice agents faster., • Platform leverage: Turning recurring one-off customer requests into reusable product capabilities, so each new deployment takes less custom work than the last.ABOUT YOU:, • 6+ years of experience in software engineering, with a strong track record as a Senior IC., • 1-3 years of experience managing a team, • Hands-on experience with Python and Typescript, you can still write and debug code at a senior level, even if you now do it less often, • Experience building and owning third-party integrations at high data volume, including failure handling, retries, rate limits, and changing external APIs, • System design credibility that earns trust with senior ICs and lets you make sound architectural calls across services, data flows, and integrations, • Experience leading a team through shifting priorities or scope. You help the team take on new kinds of problems rather than waiting for a stable spec, • A track record of mentoring engineers and helping them grow, plus strong written and verbal communication with both technical and non-technical stakeholdersNICE TO HAVE:, • Experience with AWS (e.g., Lambda, SQS, Kinesis), event-driven or streaming systems, and Kubernetes-based deployments, • Experience building workflow automation tools or orchestration products, • Experience building on or with MCP servers, agent tool-calling, or LLM-based integrations, • Experience leading teams that make effective use of AI coding agents, with consistent and efficient workflows, • Background in voice, telephony, or contact-center software, • Prior startup experience at the Series B–D stageBENEFITS/PERKS, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! ABOUT THE ROLE: We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. This role is at the forefront of defining those AI Agents that all of us will speak to. The AI Agent Product Specialist role starts with two weeks of intensive training where you will learn to build AI Agents using the Regal AI Agent Platform. Get up to speed on our prompting best practices, function building, and the Regal Operating System. From then on, you’re writing the script. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI. After 1-2 years in this role, you will be prepared to take on more senior roles at Regal in engineering, product management or customer success. AI Product Specialists at Regal own the creation and refinement of voice prompts, and conversation flows of AI Agents. You’ll blend prompt engineering techniques with user-focused product sense to deliver natural, brand-aligned interactions that meet business objectives. You’ll become an expert at the different settings/toggles/techniques that STT providers, TTS providers and LLMs expose to tune the performance of AI Agents. And with new use cases, you’ll pioneer new prompt engineering techniques, build new functions and deliver product feedback to the Regal product and engineering teams on new feature sets to enhance AI Agent performance. Finally, you’ll own Quality Control and testing of AI Agents to ensure they meet quality standards. RESPONSIBILITIES: • Understand customer requirements: Work with AI Forward Deployed engineers to understand customer use cases, requirements for AI agents and their business objectives. Review customer’s existing human agent call recordings, scripts, training documents, FAQs/knowledge bases and brand guidelines to inform their AI Agent., • Shape Conversational Experiences: Build AI Agents on the Regal AI Agent Platform leveraging prompt engineering and conversational flows; tune AI agent settings (STT, LLM, TTS) to achieve the conversational quality that is Regal’s signature and that meets customer’s requirements and business objectives., • Build Custom Functions/Tooling: Understand the limitations of LLMs and where code is needed to achieve certain use cases/performance. Use your coding chops to build custom functions that allow your AI Agents to take actions such as validate zip code, schedule callback, update profile., • QA Test: Develop test cases and thoroughly test your AI Agents to ensure they pass Regal and the customer’s quality bar. Develop tooling, where needed, to scale QA testing and deliverables to build customers’ confidence in AI Agents so they don’t have to put QA hours against it, • Iterate & Learn: Review agent performance in partnership with AI Forward Deployed Engineer who owns the client relationship. Iterate the AI Agent based on customer success criteria, • Codify Best Practices: Leverage, share, and document best practices for building AI Agents and achieving certain use cases. Participate in prompt engineering forums and research best practices to add to our own techniques. Document what we’ve learned in a digestible way for internal and external consumption, • Deliver Product Feedback: Work closely with Regal PMs and Engineers to give feedback on the Regal AI Agent Platform. As the primary user of the product, you’ll spot issues, product gaps, and new capabilities that will help you deliver better performing AI Agents faster – help inform these features!, • Support Sales Demos: Work with the sales team to build AI Agent MVPs during the sales process to demo agent capabilities to prospectsABOUT YOU:, • Technical Chops: You’ve received a Bachelor’s or Master’s degree in a technical field (i.e. Computer Science, Engineering, Data Science) or have equivalent experience with prompt engineering., • Professional Work Experience: You have 1-2 year(s) of work or internship experience at start-up tech companies, or impressive personal/school projects that you can provide documentation for., • Demonstrated Curiosity for AI & Voice: You’re excited about the potential of Voice AI, and keep up with the latest products in the space. You’ve experimented with conversational design or prompt engineering for a school, work or personal project., • Analytical Thinking & Problem Solving: You see beyond the immediate ask, being able to break down problems into their component parts and tackle them iteratively. The ideal candidate likes to tinker and try new approaches, borrowing ideas from others and building from their own previous experiences, • Time Management Skills: You know how to prioritize among competing tasks (or ask for help when needed), manage deadlines, and proactively keep your team & other stakeholders in the loop., • Relentless Ownership: You own accountability for the success of your work, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time. “Not my problem” isn’t in your vocabulary., • Entrepreneurial DNA: You’re considering being a founder one day. You thrive in fast-paced, ambiguous environments and absorb everything. Adaptability and growth mindset are qualities that help you navigate change and complexity with ease.AI Product Specialist vs. AI Forward Deployed Engineer - What's the Difference?, • The AI Product Specialist is more internal-facing, part of a centralized team using the Regal AI Agent Platform to build and test AI agents, codifying best practices and processes for AI Agent development and QA testing, and giving feedback to our product and engineering teams on how the platform needs to evolve (as well as building demos for the sales and marketing teams and working on internal projects). AI Product Specialists have a technical degree, but only 0-2 years of previous experience., • The AI Forward Deployed Engineer is more customer-facing, owning the launch and overall success of each AI Agent deployment and customer relationship, ensuring AI Agents can successfully integrate into the customer’s existing systems and workflows and achieve their business goals (as well as growing revenue by identifying more use cases and opportunities for AI Agents). AI Forward Deployed Engineers have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment.BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come! The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and encouraged 5x/week. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting About the team Angi is seeking a Finance Manager to join our finance team. In this role, you will be instrumental in driving financial performance and supporting strategic initiatives across the company through mastery of our fixed costs. The Finance Manager will work closely with business leaders to analyze financial data, build models, and provide actionable insights that help steer key decisions at Angi. This is a high-impact role that requires a deep understanding of financial analysis, budgeting, forecasting, and business operations in a fast-paced, tech-driven environment. What you’ll do P&L Management: Own and manage all aspects of the Profit & Loss (P&L) for specific business lines or departments. Ensure financial accuracy and accountability for all items on the P&L, both small and large. Budgeting & Forecasting: In collaboration with department heads and their teams, lead the development and execution of annual budgets and forecasts, ensuring they align with corporate goals and strategic priorities, and track actual expenses against projections Financial Analysis & Reporting: Provide financial analysis and insights across various business units, including detailed reports on trends, cost control, and operational efficiency. Variance Analysis: Conduct variance analysis, comparing actual results to forecasts and budgets, and provide recommendations to senior management based on findings. Strategic Planning Support: Assist in long-term strategic planning by developing financial models, conducting scenario analysis, and forecasting the impact of new initiatives or changes in the business environment. Cost Optimization: Identify opportunities for cost reductions and efficiency improvements, working cross-functionally to implement cost-saving initiatives that align with Angi’s strategic goals. Collaboration with Stakeholders: Partner with business leaders across the organization to provide financial support and ensure alignment of financial performance with overall business goals. KPI Reporting: Develop and maintain key performance indicators (KPIs) to track and drive financial and operational performance. Present findings and recommendations to senior leadership. Who you are You have 5+ years of professional experience in FP&A. Experience in-house at a tech company, combined with investment banking, private equity, consulting, or experience with analytics is ideal. You are proficient in financial analysis, financial modeling and problem-solving; you are comfortable building complex financial models from scratch. You have the ability to analyze financial data and prepare financial reports and projections. You have a go-getter mentality, a “no job too big or small” attitude. You are an autonomous self-starter, with the ability to exercise sound judgment, deal effectively with ambiguity and thrive in a fast-moving and ever-changing environment. You are a team player with exceptional interpersonal skills; ability to build and maintain cross-functional relationships and communicate effectively with senior leadership As a strongly-desired plus, you have experience with PBCS or Essbase, while NetSuite, SQL, and/or Looker are additional nice-to-haves Compensation & Benefits The base salary band for this position ranges $110,000 - $165,000 commensurate with experience and performance. This position will be eligible for a competitive year end performance bonus & equity package. Full medical, dental, vision package to fit your needs Flexible vacation policy; work hard and take time when you need it Pet discount plans & retirement plan with company match (401K) The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. #LI-Hybrid

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: As our first Director, Forward Deployed Engineering at Regal, you'll grow and lead our Forward Deployed Engineering function, the team responsible for turning our AI Agents into measurable business outcomes for our customers. You'll set the standard for what a high-quality, fast, scalable deployment looks like. This is a role for a leader who operates at the intersection of strategy and execution. You're just as comfortable in the technical weeds as you are in an executive briefing. You'll partner at the leadership level with Product, AI, and Customer Success to turn field learnings into better products, sharper implementation playbooks, and new avenues for growth. You'll own how Regal delivers value to customers and how we scale that impact company-wide. If you're a commercially-minded builder who's led teams through a fast-moving territory and wants to operate at the forefront of AI, this is a chance to define how the next generation of AI-powered customer experiences gets built and deployed. RESPONSIBILITIES: • Build, lead, and scale Regal's Forward Deployed Engineering team, setting hiring standards, coaching Forward Deployed Engineers (FDEs), and creating the career paths and quality bar the team operates against, • Own end-to-end delivery for enterprise AI deployments: how engagements are scoped, staffed, sequenced, and measured across multiple concurrent customer launches, from kickoff to go-live, • Define the success metrics and commercial framework for AI Agent deployments, and hold the Forward Deployed Engineering team accountable to them, • Partner cross-functionally with Product, AI, and Customer Success, turning field insight from enterprise customer deployments into roadmap priorities, model improvements, and implementation playbooks that scale, • Own and evolve Regal's implementation playbook, setting the standard for enterprise AI deployment excellence, • Drive revenue and strategic impact: own revenue-generating initiatives, expand AI adoption across Regal's customer base, and report deployment outcomes to executive leadership and the board, • Represent Regal's Forward Deployed Engineering function externally at executive briefings, customer launches, and AI industry events, with ~1 week/month travelABOUT YOU:, • 6–15 years of experience in technical, customer-facing, or product leadership roles, • 2+ years leading high-performing technical teams (e.g., Forward Deployed Engineers), with a track record of coaching mid-level talent, driving execution, and holding a high bar for quality and outcomes, • You have a proven track record of driving projects from 0 to 1 and delivering measurable business impact, • Experienced in managing enterprise customer deployments, integrations, and cross-functional initiatives, balancing customer urgency with long-term scalability, • Commercially minded, you understand how successful deployments unlock renewals, expansions, and customer advocacy, • Strong analytical skills who defers to using data to inform decisions, define success metrics, and drive continuous improvement, • Exceptional project management and organizational skills — able to simplify complexity, prioritize competing initiatives, and hold teams accountable while setting clear strategic direction, • Relentless ownership mindset: no task is too small, hands-on when needed, and equally skilled at leading teams, coaching talent, and partnering with executives, • Working knowledge of APIs, data flows, and light-coding experience (JavaScript, Python, or similar)BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come! The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. Angi is looking for a Head of Global Payroll to lead and scale our payroll operations across the U. Someone who can navigate complex payroll st

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $ 1.5B in revenue. Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We're moving fast, and the numbers speak for themselves: • Partnered with enterprise brands like Google, AAA, Ro, Coursera, • Raised $82M (top tier investors including Emergence & Homebrew), • Completed 500M+ calls, • Driven $7B revenue for customers, • Scaled to $##M ARR, • Built amazing NYC (Midtown) in office culture RESPONSIBILITIES: • Collaborate with Account Executives to develop and implement prospecting strategies that grow a strategic pipeline and directly contribute to sourcing closed-won deals, • Research companies to determine whether they're strong candidates for Regal AI Agents - specifically organizations running contact centers, outbound sales teams, or operations requiring high call and SMS volume, • Conduct high-volume outbound outreach into target B2C companies through calls, emails, video, LinkedIn, and social media, • Use value-based selling to build strong prospect relationships to understand their challenges and goals around deploying AI Agents to automate and improve inbound and outbound voice, SMS, and chat interactions, • Achieve and exceed pipeline sourcing goals through strategic prospecting tactics with a focus on creating opportunities that convert to closed-won revenue, • Leverage industry-standard tools, including Salesforce, Salesloft, Nooks, Clay, and LinkedIn Sales Navigator, to tailor outreach and organize your workflow ABOUT YOU: • 0-1 year(s) of work experience or internship experience, • Track record of high achievement personally and/or professionally, • Excellent written and verbal communication skills, • The ability and desire to work in a fast-paced environment and thrive when faced with challenges and ambiguity, • You possess a competitive nature with the desire to meet and exceed performance goals, • The technical aptitude to master our sales tools BENEFITS & PERKS: • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come! $60,000 - $60,000 a year POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you're missing relevant experience but you're hungry and a fast learner (and can prove it), we want to hear from you!

Angi at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting About the role: Angi’s Legal Department is seeking a Litigation and Risk Paralega

Angi, a leading home services platform, is seeking a Litigation and Risk Paralegal to handle escalated pre-litigation disputes and regulatory inquiries in a fully remote role across North America.

Angi at a glance:Founded in 1995 as Angie’s List and rebranded in 2021Global company with 9 brands in 8 countries and employees worldwideHomeowners have turned to us for 300 million home projects and countingJob SummaryAngi is seeking a highly motivated and experienced Senior Manager of Financial

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: At Regal, we’re transforming how businesses engage customers with powerful, customizable AI Agents. As a Mid-Market Account Executive, you’ll play a critical role in driving growth by sourcing and generating pipeline, navigating full-cycle sales processes, and closing new business with mid-sized organizations. You’ll partner with leadership, marketing, and BDRs to create targeted outreach, engage senior stakeholders, and deliver Regal’s platform as the solution for modern customer engagement. This role is a great fit for someone who thrives in a dynamic market, enjoys consultative selling, and is comfortable crafting business cases that demonstrate ROI. You’ll help mid-sized businesses adopt AI to reshape their customer engagement, while making a direct and lasting impact on Regal’s expansion in the market. RESPONSIBILITIES: • Drive revenue for Regal’s AI Agent platform by closing new business that showcases measurable outcomes and ROI, • Consistently meet and exceed quarterly and annual sales targets, • Build and maintain a strong pipeline through outbound prospecting, AI-assisted tools, and inbound demand generated with marketing and BDRs, • Engage senior decision makers (CMO, CRO, CTO) in consultative sales processes tailored to their workflows and objectives, • Craft and analyze business cases that highlight Regal’s ROI for mid-market buyers, • Collaborate internally to develop and execute territory plans that ensure consistent pipeline growth, • Stay current on AI adoption trends, buyer needs, and the competitive landscape to drive effective, consultative conversationsABOUT YOU:, • 3-5 years of full-cycle SaaS sales experience with a strong record of meeting or exceeding quota, • Experience selling to marketing, sales, and technology leaders at mid-sized businesses, • Knowledge of AI, automation, or conversational platforms strongly preferred, • Skilled at building and evaluating business cases to communicate ROI and outcomes, • Comfortable managing consultative sales cycles and educating buyers on emerging technologies, • Motivated by building relationships and delivering value that transforms customer engagement, • Energized by contributing to Regal’s momentum in a dynamic, evolving marketBENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come! The reasonably estimated on-target earnings for this role is provided as a range within this job description. This role offers a competitive compensation package comprised of a fixed base salary plus performance-based sales commission. Actual compensation is determined on an individualized basis, taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits, which are listed above. Details about the compensation package will be finalized at the time of offer. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: At Regal, we’re transforming how businesses engage customers with powerful, customizable AI Agents. As an Enterprise Account Executive, you’ll play a critical role in driving new business by sourcing and generating pipeline, navigating complex sales cycles, and closing new business with large, strategic organizations. You’ll engage senior executives across marketing, sales, and technology, craft compelling pitches, and partner closely with leadership, marketing, and BDRs to execute account strategies. This role is ideal for a driven seller who thrives on building new relationships at the executive level, guiding organizations through Regal’s value proposition, and crafting business cases that demonstrate clear ROI. You’ll make a lasting impact by helping us define the category and transform customer engagement for enterprise-scale businesses. Our team is looking for a driven and passionate seller who can speak with conviction, craft compelling pitches, and is eager to make a lasting impact at their next AI company! RESPONSIBILITIES: • Drive revenue for Regal’s AI Agent platform by closing complex, enterprise-scale deals that demonstrate clear ROI and transformation potential, • Consistently meet and exceed quarterly and annual sales targets, • Build and maintain a high-quality pipeline through outbound prospecting, AI-assisted tools, and strategic outreach, • Engage senior stakeholders (CMO, CRO, CTO, CIO) and guide them through Regal’s value proposition with a consultative, outcomes-focused approach, • Craft and evaluate business cases that quantify ROI and align Regal’s solutions with customer objectives, • Collaborate with leadership, marketing, and BDRs to create and execute multi-threaded account strategies, • Stay current on AI trends, buyer needs, and the competitive landscape to drive informed, strategic conversationsABOUT YOU:, • 5-7+ years of full-cycle SaaS sales experience with a proven track record of exceeding quota in enterprise sales, • Success selling into executive buyers across marketing, sales, and technology functions, • Skilled at managing complex sales cycles and engaging multiple stakeholders in consultative, strategic conversations, • Experience with AI, automation, or conversational platforms strongly preferred, • Demonstrated ability to build and analyze business cases that highlight ROI for customers, • Strong ownership mindset with examples of delivering exceptional results, • Excited to shape the future of customer engagement in a dynamic, category-defining environmentBENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come! The reasonably estimated on-target earnings for this role is provided as a range within this job description. This role offers a competitive compensation package comprised of a fixed base salary plus performance-based sales commission. Actual compensation is determined on an individualized basis, taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits, which are listed above. Details about the compensation package will be finalized at the time of offer. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 500M+ calls - Driven $7B revenue for customers - Scaled to $##M ARR - Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you’ll respond to and resolve customer questions across a variety of topics, from helping users navigate the platform to troubleshooting technical issues and integrations. Your work will help ensure customers can successfully adopt Regal and get the most out of our AI Agents. You’ll work closely with teams across the company, including Customer Success, Product, and Engineering, to solve problems, learn how complex systems work, and improve the overall customer experience. This is a great opportunity for a recent graduate or early-career professional to join a fast-paced AI startup. You’ll gain exposure to real customer challenges, build technical and communication skills, and play a hands-on role in helping companies use AI to transform how they engage with their customers. RESPONSIBILITIES: • Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers), • Resolve a wide range of inquiries – end-user training, integration debugging, and bug resolution – to drive product adoption and customer satisfaction, • Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets, • Own support ticketing and knowledge infrastructure to deliver a world-class support experience, • Participate in hiring and onboarding future support engineers as the growth of the business demandsABOUT YOU:, • 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree, • Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.), • Experience identifying collaboration and escalation resources in a fast-paced environment, • Experience providing the right level of context when partnering with others to resolve customer issues, • Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutionsBenefits/Perks, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come! The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer POSITION LOCATION & OFFICES: This position is only available in New York City. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.