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Job Description MAKE YOUR IMPACT Impact Kitchen is here to impact the lifestyle of New York City! Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options. Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators: personal trainer and nutrition expert Josh Broun, and M·A·C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships. WHAT MAKES IMPACT KITCHEN UNIQUE? Our Values • We are Passionate & Purposeful We honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day. • We are Impacting the Community From our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day. • We are Building for the Future We are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day. Our Culture Impact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship. If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! GUEST EXPERIENCE TEAM MEMBER (Server/Cashier) As a Guest Experience Team Member (GETM) at Impact Kitchen you set the hospitality standard high and are passionate to ensure guests enjoy their experience. You create positive interactions at all moments in the guests journey. You create a sense of community while taking orders, serving or siding. You partner with your Culinary Experience counterparts on the team ensuring great teamwork. You are the first point of contact in our guest’s journey and are passionate to prepare a variety of beverages (coffee, tea, smoothies) to high standards and with a quick turn around. COMPENSATION Guest Experience Team Members earn $18/hour plus tips, paid time off for Full Time staff, and receive a substantial discount on Impact Kitchen products and have flexible scheduling to accommodate a healthy balanced lifestyle. TEAM & DEPARTMENT Guest Experience Team Members make an impact everyday through our front-of-house operations and make up a large portion of our total team population. In this role you will have the opportunity to collaborate with colleagues from multiple levels of the organization while being the main point of contact for our guests. The Guest Experience Team Member reports to Guest Experience Management including the Assistant Manager and General Manager of each Restaurant. One of the initial entry points for our restaurant teams, the Guest Experience Team Member is the perfect knowledge incubator. Those that excel in their capacity as a GETM have the opportunity to succeed to a Guest Experience Team Lead role where they train and develop top talent for the organization, and then on to restaurant management. CORE RESPONSIBILITIES • Providing best-in-class hospitality to Impact Kitchen guests, vendors and delivery partners., • Performing serving duties including serving and siding dishes, beverages and alike., • Preparing and providing take out orders to guests and delivery partners., • Making an impact at point of sale including taking orders and serving as an Impact Kitchen subject matter experts regarding menu and process., • Preparing beverages in a timely manner according to menu and customer specifications. Items include: Coffee and espresso based beverages with superior latte art, tonics, tea, and wellness drinks., • Able to execute all Front of House positions in order to support a smooth service, • Dialing espresso grinders daily and continually monitoring espresso quality, • Accurately inputting orders through POS system to ensure efficient communication with service line, coffee bar and smoothie bar, • Setting up and closing down the barista and smoothie stations at the start and end of each shift while maintaining cleanliness and sanitization of workspace and bar equipment., • Conduct above and beyond training for relevant team members, ensuring a top-tier experience., • Supporting other restaurant tasks and teammates as required SKILLS • Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based setting, • Ability to execute and thrive in a quick paced hospitality environment, • Exceptional time management and organizational skills with the ability to multitask when required, • Be able to work in a standing position for extended periods of time, • Availability to work days, evenings, and weekends as business requires, • General understanding of food safety and public health practices, • Preferred but not required: Food Handlers Certification, • Preferred but not required: 1 year Barista experience This job posting is for an existing vacancy within Impact Kitchen. We are looking to fill this position with a qualified candidate as soon as possible. INCLUSIVITY AT IMPACT Impact Kitchen feeds a diverse community and is made stronger by a diverse team. We welcome and encourage applications from our entire community equally. As an Equal Opportunity Employer, the decision to hire is based solely on business needs, experience and future potential. Hiring is not determined or influenced by any classification of an individual as protected by the laws that govern the region for which the prospective individual would work within. This is true for all practices and policies within the employee journey/lifecycle. Impact Kitchen supports alternative ways to interview and encourages applications from individuals with disabilities. Should you require a reasonable accommodation, please indicate in your application. Both Impact Kitchen management and the applicant share responsibility to communicate and reasonably accommodate. #IMPACTUSA Powered by JazzHR qtpxvQNbPu

Job DescriptionDescription: The Team Captain, in close partnership with the General Manager (GM) and Area General Manager, is responsible for the local experience in the coffee shop, as well as maintaining a cohesive, efficient and positive store environment. The Team Captain ensures that teammates are in the right place, doing the right things at the right time, to provide the local with a genuine daily escape. Assisting the GM in building a cohesive, efficient and stable team, the Team Captain acts as manager on duty in the absence of the GM. With keen awareness of the store’s financial performance the Team Captain drives the efficiency and recognition in the store to maximize and meet sales targets & average customer spend. The Team Captain understands & role models the Steps of Service, trains and directs the team to perform consistently. Positioning: The Team Captain is typically positioned behind the bar working alongside the team, frequently working on the POS station whilst overseeing the coffee shop as a whole, to ensure locals are receiving excellent & fast service, and that the store is clean. Essential Functions/Responsibilities: Ownership: ? Keen eye for detail and eyes over the store, the Team Captain sees locals needs, benches that need to be cleaned, a wobbly table, plates needed for clearing, etc and directs the team to act accordingly. ? In a busy environment, the Team Captain is all hands on deck and pitches in. ? Keeps the team motivated, engaged & busy during busy & down time; delegates to ensure all locals are serviced, all tasks are completed. ? Supports the GM or Area GM in achieving the efficient scheduling of all line team members while on shift, i.e. proactively sending people home early if the store is quiet ? Leads by example and reflects the company’s competencies & behaviors at all times. ? Responsible for overseeing waste management & inventory within their coffee shop. ? Provides feedback to GM or Area GM in their absence, at end of day, so adjustments can be made going forward: i.e. staffing opportunities, product needs/waste, customer requests or issues. ? Assists in onboarding and development of new team members. Has clear understanding of what good looks like in store. ? Working closely with the GM or Area GM ensure teammates are performing to expectations at all times, work together to create action plan to address performance needs. Speed: ? Drives sales in the coffee shop, ensuring aces in places and constantly upselling. ? Is a peer, coach and mentor. Develops teams to continuously improve performance & reach goals. Team Captain – Coffee Shops September 2019 Page 1 of 3 ? Provides regular feedback on team performance to GM or Area GM. Quality Product: ? Helps to develop a cohesive team and encourages the vision and culture of Bluestone Lane and work together towards achieving the common goals across the store. ? Assists as needed in ordering appropriate stock levels. ? Reports any issues with suppliers in a timely manner to the GM or Area GM. ? Follows implemented systems, to avoid wastage of food and beverage product. ? Ensures proper measures are in place to achieve the correct handling of food and beverage product to retain its freshness and quality. ? Maintains accurate product knowledge and ensures all team members follow specifications especially adhering to portion control in line with appropriate costing for a dish or beverage to avoid wastage of food and beverage product. Recognition: • First point of contact for locals and displays Aussie optimism and energy., • Communicates and interacts with locals using clear and enthusiastic words, tone of voice and body language. Makes locals feel appreciated and valued throughout interactions., • Sets tone in store – brings energy in everything you do., • Builds strong connection with locals. Learns names and creates a personal connection with them to build repeat business and create a daily escape., • Understands locals’ community. Awareness of trends and competition in the area., • Participates in projects to increase average check, daily sales, and operational profitability and develop a loyal local base. Cleanliness: ? Regularly comes around the bar (average of once every 15-20 minutes) to clean and restock condiment stations, clear and wipe down tables & counters. ? Supports the management of cleaning schedules on a daily, weekly and monthly basis and ensures deep cleans are performed regularly. Maintains an organized and clean working environment. ? Maintains DOH standards and ensures proper protocol is being followed daily. ? Completes store opening and closing procedures accurately and efficiently. ? Ensures expectations are met in all areas of the store regarding safety, cleaning, storage, ordering and sanitation for the store, escalating issues as required to the GM or Area GM. Measures of Success: • Cross-functional operations - flexible and agile moving from machine to serving local at POS, service focused and quality driven., • Team understand and follow direction; seen as mentor and coach to teammates., • Store team members stability and efficiency., • Locals feel welcomed & special when entering & while at the store., • Achievement of stores sales revenue & achieving the success factors for coffee shops., • Locals walk into store to place an order and paying at POS within 2 minutes., • Average pick-up time from leaving POS is 2 minutes for coffee and 5 minutes for coffee & food. Skills, Knowledge & Experience: ? You possess a passion for customer service. Team Captain – Coffee Shops September 2019 Page 2 of 3 ? You have worked in hospitality for minimum of 3 years. ? You have at least one year of supervisory experience. ? You are able to work in high-pressure, fast-paced work environment. ? You are well-organized and detail-oriented, you are able to view the workspace with a fresh set of eyes each day. ? You have experience using a Point of Sale (POS) system. ? You demonstrate the desire and ability to lead, communicate and train team members. ? You have accreditation with the Department of Health for Food Protection Certificate & Bluestone Lane Barista Accreditation. ? You possess strong interpersonal, leadership and verbal communication skills. ? Ability to stand for extended periods and lift up to 40lbs. Work Environment: Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements:

Job Description Maman - Barista Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is a passionate, experienced barista who takes pride in their craft and thrives in a fast-paced, team-driven and collaborative environment. you are positive, adaptable, efficient, and hospitality-focused, with a strong understanding of coffee fundamentals and a positive, no-ego attitude. Position Summary The Barista is responsible for crafting and serving high-quality, maman standard beverages while delivering exceptional service. This role requires technical coffee skills, efficiency, and a guest-first mindset. The Barista consistently upholds maman beverage standards, maintains a clean and DOH compliant workstation, and builds strong relationships with guests through warm, personalized hospitality. Essential ResponsibilitiesBeverage Quality & Production Prepare and serve the full beverage menu in accordance with maman’s established recipes and beverage standards. Ensure beverage consistency, quality, and presentation across all drinks. Maintain service time standards, with drinks served within 8 minutes on weekdays and 10 minutes on weekends. Demonstrate proficiency in espresso preparation, milk texturing, and basic latte art. Accurately read and execute POS tickets, including sizes, modifiers, and dine-in versus to-go orders. Guest Experience & Hospitality Deliver warm, genuine, and personalized service to every guest, consistently following all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Maintain an organized, efficient bar workflow to support speed and accuracy during service. Operate in close coordination with front-of-house team members to ensure seamless service, supporting other positions during slower periods, embracing cross-training and a team-first approach. Follow established steps of service and operational procedures to ensure consistency and quality. Flexibility to work with various FOH positions including counter service, runner and/or server based on business needs. Cleanliness & Maintenance Maintain the barista station to DOH standards at all times, including proper care of rags, steam wands, pitchers, grinders, pitcher rinsers, counters, and milk storage. Complete opening and closing tasks as assigned, including FIFO practices, DOH checks, and end of day email correspondence with collaboration with the rest of the FOH team. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Minimum of 2 years of barista experience. Ability to pass a barista skills evaluation. Working knowledge of espresso preparation, micro-foam milk texturing, and basic latte art. Strong understanding of POS tickets, modifiers, and beverage offerings. Ability to work a flexible schedule, including weekends, holidays, and special events, unless pre-approved to work a specific schedule at hiring as per business needs. Ability to multitask and stay organized in a fast-paced environment. Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Preferred: Experience in a high-volume or specialty coffee environment. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. Strong product knowledge, including allergy awareness. Demonstrated ability to learn quickly and adapt to a unique workplace culture. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Barista maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is a passionate, experienced barista who takes pride in their craft and thrives in a fast-paced, team-driven and collaborative environment. you are positive, adaptable, efficient, and hospitality-focused, with a strong understanding of coffee fundamentals and a positive, no-ego attitude. Position Summary The Barista is responsible for crafting and serving high-quality, maman standard beverages while delivering exceptional service. This role requires technical coffee skills, efficiency, and a guest-first mindset. The Barista consistently upholds maman beverage standards, maintains a clean and DOH compliant workstation, and builds strong relationships with guests through warm, personalized hospitality. Essential ResponsibilitiesBeverage Quality & Production Prepare and serve the full beverage menu in accordance with maman’s established recipes and beverage standards. Ensure beverage consistency, quality, and presentation across all drinks. Maintain service time standards, with drinks served within 8 minutes on weekdays and 10 minutes on weekends. Demonstrate proficiency in espresso preparation, milk texturing, and basic latte art. Accurately read and execute POS tickets, including sizes, modifiers, and dine-in versus to-go orders. Guest Experience & Hospitality Deliver warm, genuine, and personalized service to every guest, consistently following all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Maintain an organized, efficient bar workflow to support speed and accuracy during service. Operate in close coordination with front-of-house team members to ensure seamless service, supporting other positions during slower periods, embracing cross-training and a team-first approach. Follow established steps of service and operational procedures to ensure consistency and quality. Flexibility to work with various FOH positions including counter service, runner and/or server based on business needs. Cleanliness & Maintenance Maintain the barista station to DOH standards at all times, including proper care of rags, steam wands, pitchers, grinders, pitcher rinsers, counters, and milk storage. Complete opening and closing tasks as assigned, including FIFO practices, DOH checks, and end of day email correspondence with collaboration with the rest of the FOH team. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Minimum of 2 years of barista experience. Ability to pass a barista skills evaluation. Working knowledge of espresso preparation, micro-foam milk texturing, and basic latte art. Strong understanding of POS tickets, modifiers, and beverage offerings. Ability to work a flexible schedule, including weekends, holidays, and special events, unless pre-approved to work a specific schedule at hiring as per business needs. Ability to multitask and stay organized in a fast-paced environment. Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Preferred: Experience in a high-volume or specialty coffee environment. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. Strong product knowledge, including allergy awareness. Demonstrated ability to learn quickly and adapt to a unique workplace culture. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job DescriptionAt Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet. About the Job A Blue Bottle Cafe Leader creates a culture of belonging where teams with diverse backgrounds, styles, and perspectives can grow. They develop the team to consistently deliver great hospitality and coffee experiences while ensuring accountability for cafe standards and business goals. You Will: • Build, develop, inspire, and retain an incredible team by providing direct feedback, offering coaching and mentorship, conducting regular development check-ins, and leading performance management activities to nurture individual and collective growth, • Dedicate yourself to ensuring every guest enjoys an exceptional experience by leading from the front, inspiring and empowering your team to exceed guest expectations consistently, and turning each visit into a memorable occasion, • Manage the cafe's day-to-day operations, overseeing critical operations such as ordering, writing schedules that align with the dynamic needs of the team and business, banking procedures, and meticulously reviewing and approving payroll to ensure a seamless and accurate operational flow, • Lead the cafe team by setting a high bar for performance metrics, ensuring the continual surpassing of targets in sales, guest satisfaction, and overarching cafe goals, • Motivate team members to actively contribute towards achieving our company-wide sustainability goals, fostering a sense of purpose and shared commitment to environmental responsibility, • Champion a work culture that prioritizes safety and respect; foster an environment where each team member feels secure and valued, ensuring the workplace becomes a hub for collaboration, creativity, and mutual respect, • Collaborate seamlessly with other Blue Bottle teams and your Area Leader to craft creative initiatives that engage the local community, strengthen relationships with regular guests, and extend a warm welcome to newcomers, • Act as the guardian of quality and deliciousness, coaching and training your team to uphold the highest standards for every beverage and food item served, • Uphold an unwavering commitment to health, food safety, and general safety guidelines, • Manage the Cafe's Profit and Loss statement, aligning it with overarching goals encompassing sales, budget adherence, and other strategic targets, • Address all team member concerns proactively, demonstrating a keen understanding of the importance of a harmonious work environmentYou Are:, • A strong and dedicated people leader who understands that collaboration takes work; you understand your team and cultivate the right experiences so team members and leaders can grow together, • A business leader who understands how to drive a cafe to financial success through operational excellence, creative initiatives, and building an amazing team, • Obsessed with hospitality, you always anticipate the needs of guests and your community, • Deeply empathetic, with an open and positive attitude toward problem-solving, you are not afraid to ask challenging questions if it helps us do right by our teams, guests, and business, • Never satisfied with the status quo, you are energized by ambitious and challenging goals, • Able to balance both the big picture and the nitty-gritty in shaping and leading the strategy for your cafe while also driving excellent day-to-day operations, • Flexible and creative in problem-solving, you roll with the punches and have fun doing it, • Passionate about the planet and creating a sustainable future for our people, the company, and our planetYou Have:, • 2+ years of retail/hospitality experience with a strong preference for coffee, food, and beverage, • 2+ years of leadership experience leading a team of 10+ people, • Proven experience in hiring, training, and developing team members, • Completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire, • Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire, • A strong understanding of a profit and loss statement and knowledge of how to impact it, • Comfort using computer programs, especially Google Drive tools (Sheets, Docs, Calendar), • This is an on-site position; you must have a flexible schedule and be available to work mornings, evenings, weekends, and holidays, • Ability to smell and taste; you’re tasting and smelling coffee and food, helping ensure quality control for each cup and plate, • Ability to listen and speak; you’re listening and speaking with our guests to take and fill orders, and guide and create experiences, • The role is performed in an environment that may involve exposure to environmental conditions, including elevated temperatures from food and beverage preparation equipment, and cooler temperatures in refrigerated spacesA few benefits we offer:, • Comprehensive health, dental, and vision coverage for eligible employees starting on your first day, • Best-in-class coffee training and continuing education, • Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships), • 401(k) plan, • Paid time off & paid volunteer hours, • 50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise, • 2 free drinks during shifts for cafe team members, • Flexible spending account & commuter benefits, • Employee Assistance Program, • Additional benefits information, • This position has a minimum salary of $66,300. This salary is a good faith estimate for this position. The final salary offer will be determined after reviewing relevant factors, which include a candidate's qualifications and experience, where appropriate.Blue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind in the hiring process or in the workplace. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable religious accommodations to applicants/employees to allow them to practice their bona fide religious beliefs. To request an accommodation, contact your People Partner. We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create other conflicts of interest. We will consider employment-qualified applicants with arrest and conviction records. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAt Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet. About the Job A Shift Supervisor serves as an integral member of leadership, spearheading efforts to consistently deliver exceptional hospitality and elevate the coffee experience, all while upholding stringent Cafe standards and driving toward established business objectives. Shift Supervisor fosters a culture of continuous learning within the Cafe, serving as a catalyst for inspiration and motivation among team members to continuously refine their skills and enhance performance. While occupying a position of influence within the team, a Shift Supervisor operates without direct reports, leveraging their leadership to orchestrate collaborative efforts and drive collective success You Will: • Possess comprehensive knowledge of Cafe expenditures and actively contribute to sales growth initiatives, • Support ongoing operations and continuous improvement within the cafe, through the assigned operational area of focus, taking a proactive role in ensuring the right routines, processes, and tools are in place to enable the team’s success, • Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency, • Execute essential operational support duties such as ordering, receiving, and managing inventory, • Follow the Leader on Duty process and checklists by strategically deploying staff, overseeing breaks, and ensuring exceptional hospitality and adherence to Blue Bottle's standards for beverage and food preparation, • Facilitate the onboarding and training of new team members, ensuring seamless integration into the team, • Assume responsibility for cash handling and daily deposits, • Promptly address guest concerns within the Cafe, • Report incidents of illness and injury as per protocol, • Provide guidance to team members on new menu offerings and operational procedures, • Lead efforts to achieve company-wide sustainability objectives, actively engaging your team in these initiatives, • Consistently prepare and serve beverages and food items to the highest quality standards, • Take charge of supervising high-performing team members, • Demonstrate exemplary behavior as a role model for your team members, consistently setting high standards and continuously striving for improvement, and lead with Omotenashi in mind, • Foster a culture of curiosity and ongoing learning, participating in tastings, cuppings, and training sessions to deepen your understanding of coffee, • Ensure compliance with company standards and safety protocols, fostering a culture of continuous improvement through constructive feedback and support to promote a safe and respectful workplace environment for all team membersYou Are:, • A leader who is passionate about training and helping to develop a team, • Aware of your impact on others, and seek regular feedback to continually improve, • A strong communicator who can provide impactful and motivating feedback to improve the team’s beverage, food, and hospitality delivery, • Always curious, you are excited about finding new ways to delight our guests, • Savvy with your resources, with the ability to make decisions and problem-solve, • Dedicated to your team and your guests, you understand and value empathy and use it to guide interactions on and off the job, • Passionate about the planet and creating a sustainable future for our people, the company, and our planet, • Eligible to work in the United States and 18 years of age or olderYou Have:, • 6 months to 1 year of supervisory experience or experience in team leadership, • Completed Blue Bottle Academy’s Barista training and validation program or will complete it within 90 days post-hire, • Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire, • Basic math and computer skills, • A flexible schedule and are available to work mornings, evenings, weekends, and holidaysA few benefits we offer:, • Comprehensive health, dental, and vision coverage for eligible employees starting on your first day, • Best-in-class coffee training and continuing education, • Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships), • 401(k) plan, • Paid time off & paid volunteer hours, • 50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise, • 2 free drinks during shifts for cafe team members, • Flexible spending account & commuter benefits, • Employee Assistance Program, • Additional benefits informationOur Shift Supervisor position is a dynamic one! Below, we’ve mapped out the physical demands that are essential to the role:, • Ability to stand and walk for long periods of time; you’re on your feet the majority of the day, whether you are standing behind bar pulling shots or walking the cafe floor, • Use of hands to reach, grip, turn, and perform precision work; you’re using your hands to operate beautiful espresso machines, pour delicious pour overs, and operate the register (among other responsibilities), • As needed, squat, bend, twist, and reach for items below waist level or above shoulders; for example, you may have to bend down or reach up to grab cups, lids, and towels, • Ability to lift, push/pull, carry, and/or move up to 50 pounds; for example, you’ll be handling bags of coffee beans, coffee kegs, crates of milk, tubs of dishes, and trash bins, • As needed, climb ladders, stairs, ramps, and uneven floors and/or surfaces; for example, climb on a step stool to change menu slats or go up and down stairs and ramps to storage areas, • Ability to smell and taste; you’re tasting and smelling coffee and food, helping ensure quality control for each cup and plate, • Ability to listen and speak; you’re listening and speaking with our guests to take and fill orders, and guide and create experiences, • The role is performed in an environment that may involve exposure to environmental conditions, including elevated temperatures from food and beverage preparation equipment, and cooler temperatures in refrigerated spacesCompensation:, • $19.50 per hour + tips averaging approximately $6-$9 dollars per shift hourBlue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind in the hiring process or in the workplace. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable religious accommodations to applicants/employees to allow them to practice their bona fide religious beliefs. To request an accommodation, contact your People Partner. We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create other conflicts of interest. We will consider employment-qualified applicants with arrest and conviction records. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description In short: Baristas are the beating heart of WatchHouse. As a Barista, you’ll be at the forefront of the Modern Coffee movement—crafting exceptional coffee, creating unforgettable moments, and bringing our passion for hospitality to life every day. You’ll serve as a true ambassador of the WatchHouse experience, delivering world-class coffee with precision and care, while connecting with guests in a way that feels warm, personal, and genuine. Directly reports into: House Manager. Key Responsibilities: Deliver warm and authentic hospitality to each guest, turning first-time visitors into regulars and regulars into loyal advocates of WatchHouse. Dial in espresso and filter coffee with precision, crafting recipes that reflect the flavors of our beans. Ensure the coffee section is always looking its best—clean, sharp, and organized. Maintain brand standards even during high-volume moments, adapting recipes and techniques to ensure every beverage meets our high expectations. Be flexible and proactive, stepping in wherever needed to support the seamless operation of the House, from food preparation to team coordination. Key to this Role: Be a passionate, confident, and skilled barista, eager to share the art of Modern Coffee with our guests and team. Always well-presented and wearing the following WatchHouse uniform standards. Demonstrate a background in specialty coffee, with the ability to thrive in a dynamic, fast-paced environment. A passion for delivering exceptional customer service. Work alongside an outstanding team of baristas, bringing energy, positivity, and a drive to succeed together. Maintain focus under pressure, ensuring every customer feels seen and valued. Live and breathe our core values of Passion, Empathy, Diligence and Can Do. Combine speed with precision, delivering excellent service and high-quality products. What can you expect at WatchHouse: Free Coffee & Drinks – Always – Sip on your favourite drinks, even on your days off. Monthly Coffee Gift – Take home 250g of premium WatchHouse coffee every month. Free Lunch Every Shift – Fuel up with great food on the house. Team Social Budget – Celebrate, connect, and unwind with your team outside of work. Annual WatchHouse Party – Our legendary celebration featuring Core Value Awards, and prizes like trips to coffee farms! 30% Off All Food – Any House, any time, just for being part of the team. 30% Off Retail Coffee – Stock up on your favorite WatchHouse blends whenever you like. Work in Beautifully Designed Houses – Join inspiring spaces equipped with industry-leading tools, surrounded by passionate hospitality professionals. Supportive Managers – We listen, we care, and we adapt to support your needs. Best-in-Class Training – From your first shift, we set you up for success with on- and off-shift development. Off-Shift Induction Experience – Get to know WatchHouse culture with a full day induction in your first two weeks. Career Progression That’s Real – With new Houses and growth across the business, your next step is never far away. Working at WatchHouse. At WatchHouse, we were born from a passion to do better—driven by diligence, attention to detail, and a genuine care for our craft and our people. We are a people-first business that values individuality, personality, and the unique contributions of every team member. We champion diversity, insist on equality, and foster inclusion as a non-negotiable part of our culture. Our team thrives in a respectful, collaborative environment where feedback is welcomed, support is mutual, and excellence is pursued together. Guided by our core values—passion, can do, diligence, and empathy—we build meaningful relationships, celebrate contributions, and work with purpose to deliver the Modern Coffee experience. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionStarbucks must be able to pull espresso shots and make special drink orders. Minimum 6 Months of Barista Experience Required. RESPONSIBILITIES: • STARBUCKS CERTIFIED - Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas., • Clean or sanitize work areas, utensils, or equipment., • Clean service or seating areas., • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning., • Describe menu items to customers or suggest products that might appeal to them., • Order, receive, or stock supplies or retail products., • Provide customers with product details, such as coffee blend or preparation descriptions., • Receive and process customer payments., • Serve prepared foods, such as muffins, biscotti, or bagels., • Stock customer service stations with paper products or beverage preparation items., • Take customer orders and convey them to other employees for preparation., • Take out the garbage., • Weigh, grind, or pack coffee beans for customers., • Wrap, label, or date food items for sale.

BARISTA, JET SET LOUNGE THE OPPORTUNITY Our contributors at Michael Kors are stylish, fashion-forward individuals who are passionate about the customer experience and achieving results. As a Barista at The Jet Set Lounge, you will be the face of our brand, crafting high-quality beverages while delivering engaging service. You’ll play a key role in creating a memorable guest experience that balances hospitality, craftsmanship, and storytelling around both coffee and retail offerings. WHAT YOU’LL DO: • Prepare and serve coffee, espresso, tea, and specialty beverages to brand standards., • Proactively anticipate customer and store needs by assessing the environment and recognizing guest cues, while consistently delivering an elevated, personalized service experience to every customer., • Provide genuine, personalized customer service, ensuring each guest feels welcomed and valued., • Educate guests on our beverage menu, brewing methods, and retail products., • Maintain a clean, organized, and inviting café and retail environment., • Support daily operations, including opening/closing procedures, cash handling, and inventory., • Collaborate with team members to ensure seamless service between café and retail., • Uphold all health, safety, and sanitation guidelines and standards., • Demonstrate flexibility and perform tasks with speed and excellence. YOU’LL NEED TO HAVE: • 2+ year of experience in guest-focused industries such as restaurants, bars, theaters, kitchens, specialty retail, or hospitality, • Strong communication skills and ability to engage with diverse clientele., • Proficiency in reading, speaking, and writing in English is required., • Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time., • Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc., • A NY Food Handler Certificate and an understanding of how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety. WE’D LOVE TO SEE: • Strong attention to detail with proven ability to multitask and manage priorities effectively, • Energetic, motivated, and results-driven with a positive approach to teamwork, • Demonstrated commitment to delivering outstanding customer service, • Tech-savvy and highly organized, with the ability to adapt quickly to new systems and processes, • Passion for coffee, customer service, and creating unique guest experiences. MICHAEL KORS PERKS: • Generous Vacation Days, • Internal mobility Across Brands, • Cross-Brand Discount, • Exclusive Employee Sales, • Paid Parental Leave, • 401k Match, • Clothing Allowance PHYSICAL REQUIREMENTS: The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Ability to stand and walk for extended periods (up to 8 hours per shift)., • Ability to lift and carry up to 30 pounds., • Ability to reach overhead, bend, kneel, and stoop., • Ability to handle merchandise and operate point-of-sale equipment., • Ability to visually assess merchandise and customer needs., • Ability to communicate clearly with customers and team members in both written and verbal formats., • Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours. Michael Kors is committed to providing reasonable accommodations to qualified individuals with disabilities. The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: 18.00 - 23.00 USD

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $23.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $23.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

We’re obsessed with coffee and we’re looking for an experienced barista who shares that obsession. We’ve been featured in The New York Times, New York Magazine, Forbes, Eater, and Thrillist, and are looking for a motivated Experienced Barista-Opener/Closer role to join our team!. W

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAt Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet. About the Job: As a Blue Bottle Leader in Training, you assume a pivotal role in guiding the team members towards consistently delivering exceptional hospitality and coffee experiences, all while ensuring adherence to cafe standards and attainment of business objectives. The Leader in Training collaborates closely with the Cafe Leader to oversee critical aspects such as ordering, inventory management, and workflow optimization, aiming to enhance the financial and operational performance of the cafe. They also play a key role in nurturing a culture of continuous learning within the team, prioritizing training and development initiatives that focus on hospitality excellence, product quality, and overall team growth. In essence, they serve as catalysts for excellence, fostering the highest standards among their team members, guests, and the business alike. Must be willing to relocate within a 50-mile radius of our market area. Aligned with our Guiding Principles, our Leaders in Training serve as inspirational figures, embodying the core values of Blue Bottle and setting the standard for excellence in leadership. They invite our team members, vendors, and guests to create community through coffee. At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet. About the Job: As a Blue Bottle Leader in Training, you assume a pivotal role in guiding the team members towards consistently delivering exceptional hospitality and coffee experiences, all while ensuring adherence to cafe standards and attainment of business objectives. The Leader in Training collaborates closely with the Cafe Leader to oversee critical aspects such as ordering, inventory management, and workflow optimization, aiming to enhance the financial and operational performance of the cafe. They also play a key role in nurturing a culture of continuous learning within the team, prioritizing training and development initiatives that focus on hospitality excellence, product quality, and overall team growth. In essence, they serve as catalysts for excellence, fostering the highest standards among their team members, guests, and the business alike. Must be willing to relocate within a 50-mile radius of our market area. Aligned with our Guiding Principles, our Leaders in Training serve as inspirational figures, embodying the core values of Blue Bottle and setting the standard for excellence in leadership. They invite our team members, vendors, and guests to create community through coffee. Responsibilities • Assume full accountability for cafe operations in the absence of the Cafe Leader, ensuring smooth and efficient functioning., • Foster a culture of respect, inclusivity, and continuous learning within the team, celebrating diversity and promoting development through feedback, coaching, and mentoring., • Communicate and uphold Blue Bottle's sustainability values, motivating team members to contribute to organizational goals., • Assist in recruiting a diverse team and manage performance through feedback, recognition, and addressing concerns promptly., • Optimize staffing and shift management to deliver exemplary hospitality, adhering to quality standards for beverage and food preparation., • Enhance guest experience through engagement, technical product education, and handling feedback and escalations professionally., • Collaborate with the Cafe Leader on business analysis, strategic planning, and action plans for sales, restocking, merchandising, inventory, and scheduling., • Ensure accurate accounting of transactions, maintain inventory levels, and contribute to scheduling activities., • Adhere to safety policies and procedures, report concerns, and promote a safe and respectful workplace., • Manage controllable budget and labor hours efficiently, ensuring accountability and reporting any issues promptly.You Are:, • Adept at coaching individuals of diverse learning styles and backgrounds, demonstrating patience and adaptability to ensure their success., • A catalyst for excellence, setting and upholding elevated standards for both themselves and their team members., • A consummate communicator proficient in imparting information effectively and delivering constructive feedback with tact and empathy., • Exhibits astute judgment and decision-making capabilities, approaching challenging situations with a proactive and positive problem-solving mindset., • A collaborative strategist adept at identifying and eliminating obstacles to streamline processes and achieve goals, prioritizing clear communication and decisive action., • Committed to fostering a culture of empathy and understanding, valuing meaningful connections with both team members and guests., • Driven dedication to environmental sustainability, actively pursuing initiatives that contribute to a sustainable future for our people, our company, and our planet., • Eligible to work in the United States and 18 years of age or olderYou Have:, • 1-2 years working in a leadership role or experience leading a team, with a strong preference for coffee, food, and beverage, • Completed Blue Bottle’s Barista training and validation program or will complete it within 90 days post-hire, • Existing Food Safety Certification required for the state you will be working in and your specific role or will obtain it within 30 days post-hire, • Familiarity with online collaboration and organization tools including Google Docs, • A flexible schedule and are available to work mornings, evenings, weekends and holidays, • Ability to smell and taste. You’re tasting and smelling coffee and food, helping ensure quality control for each cup and plate., • Ability to listen and speak. You’re listening and speaking with our guests to take and fill orders, and guide and create experiences., • The role is performed in an environment that may involve exposure to environmental conditions, including elevated temperatures from food and beverage preparation equipment, and cooler temperatures in refrigerated spacesA few benefits we offer:, • Comprehensive Health, dental, and vision coverage for eligible employees starting on your first day, • Best-in-class coffee training and continuing education, • Free membership into Specialty Coffee Association of America and discounts on events (including Expos and Championships), • 401(k) plan, • Paid time off & paid volunteer hours, • 50% discount on all products, both online and in-cafe. This includes food, beverages, whole bean coffee, and merchandise., • 2 free drinks during shifts for cafe team members, • Flexible spending account & commuter benefits, • Employee Assistance ProgramCompensation, • $21.25 per hour + tips averaging approximately $6-$9 dollars per shift hour Blue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable religious accommodations to applicants/employees to allow them to practice their bona fide religious beliefs. To request an accommodation, contact your People Partner. We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could other create conflicts of interest. We will consider employment qualified applicants with arrest and conviction records. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9. Blue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable religious accommodations to applicants/employees to allow them to practice their bona fide religious beliefs. To request an accommodation, contact your People Partner. We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could other create conflicts of interest. We will consider employment qualified applicants with arrest and conviction records. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.