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Customer experience jobs in Garden City, New York - Page 2Create job alerts

  • Telesales Executive
    Telesales Executive
    1 month ago
    $4000 monthly
    Full-time
    Floral Park

    Telesales & Business Development Representative Company: Kavazi Job Type: Paid Position Department: Sales & Business Development About Kavazi Kavazi is a growing African lifestyle and fashion brand dedicated to celebrating the beauty, culture, and creativity of African heritage. We offer a diverse collection of African fashion, fabrics, jewelry and accessories, hair and beauty products, cultural products, gifts, and other specialty items for individuals, families, and businesses. Our goal is to bring authentic African culture, style, and craftsmanship to customers around the world through a convenient and engaging shopping experience. Job Summary Kavazi is seeking an energetic and results-driven Telesales & Business Development Representative to help expand our customer base and grow both our retail and wholesale business. In this role, you will connect with prospective customers, businesses, boutiques, retailers, resellers, event organizers, community organizations, and other potential buyers to introduce Kavazi's products and identify new sales opportunities. The ideal candidate is confident on the phone, enjoys building relationships, follows up consistently, and can turn conversations into sales opportunities. Key Responsibilities • Make outbound calls to prospective retail and wholesale customers to introduce Kavazi and its product collections., • Follow up with customers who have previously expressed interest, made inquiries, or shown interest in Kavazi products., • Identify and develop potential wholesale and B2B customers, including boutiques, clothing stores, African specialty stores, resellers, event organizers, community organizations, and other businesses., • Understand each customer's needs and recommend appropriate Kavazi products, collections, quantities, or purchasing options., • Promote Kavazi's African fashion, fabrics, family collections, jewelry, accessories, beauty products, cultural products, gifts, and other merchandise., • Generate interest in new arrivals, seasonal collections, special promotions, and wholesale opportunities., • Build and maintain relationships with prospective and existing customers to encourage repeat purchases and long-term business., • Respond professionally to questions regarding products, pricing, availability, ordering, and other customer inquiries., • Follow up on leads and quotations consistently to move opportunities toward a completed sale., • Handle customer objections professionally and negotiate within approved pricing and sales guidelines., • Maintain accurate records of calls, leads, follow-ups, customer conversations, and sales opportunities using the company's CRM or sales tracking system., • Identify promising markets, businesses, organizations, and customer groups that could benefit from Kavazi's products., • Collect customer feedback and share insights regarding popular products, pricing, customer preferences, and market opportunities with management., • Work closely with Kavazi's sales, marketing, e-commerce, and operations teams to improve customer acquisition and sales performance., • Meet established targets for calls, qualified leads, customer follow-ups, conversions, and sales. Qualifications • Previous experience in telesales, telemarketing, retail sales, inside sales, business development, or customer service is preferred., • Experience in fashion, apparel, fabrics, beauty products, lifestyle products, e-commerce, wholesale, or retail sales is an advantage., • Strong verbal communication skills with the confidence to speak with new customers and business owners., • Ability to build rapport quickly and maintain professional customer relationships., • Good sales, negotiation, follow-up, and objection-handling skills., • Comfortable making outbound calls and working toward measurable sales targets., • Basic experience with CRM software, spreadsheets, or other customer/sales tracking systems is preferred., • Ability to learn Kavazi's product catalog and confidently recommend products based on customer requirements., • Strong organizational skills and attention to detail when managing multiple leads and follow-ups., • Professional English communication skills; additional languages are a plus., • Interest in African fashion, culture, lifestyle products, or multicultural retail is highly desirable. Who We're Looking For We're looking for someone who understands that successful sales are built on relationships, consistent follow-up, and understanding the customer's needs. You should be comfortable speaking with both individual customers and business owners. Whether helping a customer discover the right outfit or introducing a retailer to Kavazi's wholesale products, you should be enthusiastic about representing the Kavazi brand and creating long-term customer relationships. Why Join Kavazi? At Kavazi, you'll have an opportunity to contribute directly to the growth of an emerging African lifestyle brand. You'll gain hands-on experience in retail sales, wholesale business development, e-commerce, customer relationship management, and market expansion. Your work will help introduce more customers and businesses to African fashion, culture, creativity, and craftsmanship while helping Kavazi expand its presence in the U.S. and beyond.

    Immediate start!
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  • Sales Account Representative
    Sales Account Representative
    1 month ago
    $17–$25 hourly
    Full-time
    Freeport

    Responsibilities: Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience. Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences. Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions. Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer • Hands on training in retail sales, customer service, and marketing promotions, • Ongoing mentorship in communication, presentations, and sales strategy, • Positive team environment with growth opportunities into leadership roles If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply!

    No experience
    Easy apply
  • Crew Member
    Crew Member
    2 months ago
    $17 hourly
    Full-time
    Floral Park, Queens

    Buffalo Wild Wings GO 271-20 Union Turnpike, New Hyde Park, NY 11040 Evening crew Member 5pm-close Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, a flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family, and happiness. Duties & Responsibilities: • Take customer food orders, enter order information into the point-of-sale terminal, and accurately process payments, • Prepare raw ingredients and follow strict recipes., • Work in the back of house kitchen to prepare food, • Provide outstanding hospitality and service to all guests, • Maintain solid product knowledge to answer questions and make order suggestions., • Maintain a safe and clean working environment by complying with procedures, rules, and regulations., • Contribute to team efforts by accomplishing related results as needed, • Resolve customer complaints, provide relevant information, • Use proper portioning techniques., • Read tickets to determine what/when items need to be prepared., • Clean station floors, counters, tools, cutting boards, and preparation surfaces to ensure station is clean and sanitized at all times. Perks of the Job: • Employee Discount, • Flexible schedules, • Growth opportunities Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule, • Paid training Work Location: In person

    Immediate start!
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  • Administrative Assistant
    Administrative Assistant
    2 months ago
    $50000–$65000 yearly
    Full-time
    Westbury

    Job Summary We are looking for a reliable, organized Administrative Assistant to join our team. The candidate will have at least 3 years of administrative experience and be fluent in both English and Chinese (Mandarin). Responsibilities • Provide general administrative and clerical support to management and staff, • Answer phone calls, respond to emails, and communicate with customers, vendors, and employees, • Prepare, organize, and maintain company documents, records, and reports, • Handle data entry, filing, scheduling, and other office tasks, • Assist with payroll, invoices, purchase orders, and other basic accounting-related administrative duties, • Coordinate communication between management, employees, customers, and vendors, • Assist with daily office operations and special projects, • Maintain confidentiality and handle sensitive company information professionally, • Perform other administrative duties as assigned Qualifications • Minimum 3 years of administrative or office management experience, • Fluent in English and Chinese (Mandarin), both written and spoken, • Strong organizational and time-management skills, • Excellent communication and interpersonal skills, • Proficient in Microsoft Office and Quickbooks, • Ability to multitask, prioritize responsibilities, and meet deadlines, • Reliable, responsible, and able to work independently What We Offer • Competitive salary based on experience, • Full-time employment, • A professional and supportive work environment, • Opportunities for growth and increased responsibilities

    Immediate start!
    Easy apply
  • Marketing & Sales Associate
    Marketing & Sales Associate
    2 months ago
    $17–$25 hourly
    Full-time
    Garden City

    We are seeking a highly motivated and customer-focused Marketing & Sales Associate to play a key role in achieving our sales goals and delivering exceptional customer service. This position offers an opportunity to develop your product expertise and build a successful career in a fast-paced environment. Responsibilities: • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience., • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences., • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions., • Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals.

    Immediate start!
    No experience
    Easy apply
  • Automotive service advisor
    Automotive service advisor
    2 months ago
    $50000–$90000 yearly
    Full-time
    Mineola

    Job Summary Join our dynamic automotive team as a dedicated Service Advisor, where your enthusiasm for cars and exceptional customer service skills will drive customer satisfaction and business success. In this energetic role, you will serve as the vital link between our valued clients and our skilled technicians, ensuring a seamless experience from vehicle drop-off to pickup. Your mechanical knowledge and sales acumen will help customers understand their vehicle’s needs while maximizing service opportunities. This position offers an exciting chance to grow within a fast-paced, customer-focused environment that values your automotive expertise and proactive approach. Duties • Greet customers warmly, listen attentively to their vehicle concerns, and accurately record service requests., • Provide detailed explanations of necessary repairs and maintenance services, utilizing estimating software and auto service management tools., • Upsell additional services such as oil changes, tire rotations, brake repairs, alignments, suspension work, and transmission diagnostics to enhance customer satisfaction and dealership revenue., • Prepare clear, detailed service estimates using computer-aided vehicle damage estimating systems and communicate these effectively to clients., • Coordinate with technicians to prioritize repairs, monitor progress, and ensure timely completion of all services., • Manage cash handling procedures accurately while processing payments and issuing receipts., • Maintain ongoing client communication throughout the service process, ensuring transparency and building trust., • Document all work performed in the dealership’s service writing system and follow up with customers post-service for feedback or additional needs. Skills • Proven experience as an automotive service advisor or in auto service management within a repair shop environment., • Strong mechanical knowledge with hands-on experience as a mechanic or service technician preferred., • Proficiency with estimating software, auto estimating tools., • Excellent customer service skills with the ability to communicate complex technical information clearly and professionally., • Ability to upsell services confidently while maintaining integrity and customer trust., • Knowledge of automotive diagnostics, collision repair processes, oil change procedures, brake repair, wheel alignments, suspension systems, shocks & struts, brake systems, transmissions, tire services, and other automotive repair specialties., • Experience with auto service writing software and familiarity with dealership operations is highly desirable., • Strong organizational skills with attention to detail in documentation and client communication., • Valid driver’s license with a clean driving record; ability to drive various vehicles safely. Join us in delivering exceptional automotive care by combining your technical expertise with outstanding customer engagement!

    Immediate start!
    No experience
    Easy apply
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