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Customer service management jobs in Perth Amboy, New JerseyCreate job alerts

  • EXPORT CUSTOMER SERVICE
    EXPORT CUSTOMER SERVICE
    3 days ago
    $20–$26 hourly
    Full-time
    Linden

    The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure efficient and accurate operational service. This role also involves supporting driver activity and delivery coordination, ensuring timely pickups and deliveries. The ideal candidate will have strong organizational and record-keeping skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced logistics environment. The goal is to ensure smooth operations across all export functions while maintaining a high level of service. Roles and Responsibilities Position responsibilities include, but are not limited to: Perform administrative duties and data entry when receiving export cargo Maintain and update customer inventory records Build and maintain strong relationships with clients Maintain standard operating procedures and customer profiles, including key contacts, special requirements, contract rates, and preferred routing/services/carriers Coordinate and communicate with drivers regarding deliveries, pickups, and scheduling to ensure timely and accurate service Work closely with dispatch and warehouse teams to support daily delivery operations Track freight and monitor shipment status to ensure timely departures and deliveries Process data through company systems and submit shipping information to clients Confirm weekly inventory reports for each client Handle billing for all transactions Respond promptly to customer inquiries related to tracking, tracing, and service issues Identify and report operational problems, discrepancies, or disputes to supervisors Ensure hazardous material shipments are processed in compliance with DOT and OSHA regulations Provide excellent customer service throughout the export process, including timely communication and issue resolution Perform other duties as assigned Qualifications and Education Requirements High School diploma or GED required Bachelor’s Degree preferred but not required Minimum of 2+ years of experience in an office environment 2+ years of experience in an export role 2+ years of experience in the logistics or shipping industry Knowledge of global supply chain processes is a plus Freight Forwarding and/or NVOCC experience strongly preferred Preferred Skills Strong communication and customer service skills Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Strong organizational and multitasking abilities High attention to detail Proactive and forward-thinking mindset Benefits Competitive salary based on experience Health, dental, and vision insurance Paid Time Off 401(k) retirement plan

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  • Receptionist
    Receptionist
    16 days ago
    $17–$19 hourly
    Part-time
    South Plainfield

    Job Summary We are seeking a friendly, organized, and proactive Part Time Receptionist to join our dynamic team. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience. Your energetic approach and excellent communication skills will help maintain a welcoming environment while efficiently managing administrative tasks. This position offers flexible hours and the opportunity to develop valuable office management and customer service skills in a supportive setting. Responsibilities • Greet visitors warmly and direct them appropriately, ensuring a positive first impression., • Manage multi-line phone systems to answer inquiries, transfer calls, and take messages with professionalism and courtesy., • Maintain the front desk area, keeping it organized, tidy, and welcoming at all times., • Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and word processing tools., • Support office management activities by organizing files, scheduling appointments, and coordinating meetings., • Provide exceptional customer support by responding promptly to inquiries via phone or email and assisting with basic information requests., • Utilize computer skills to update records, manage client communication, and perform clerical duties efficiently. Qualifications • Proven office experience or previous front desk/clerical roles demonstrating strong organizational skills., • Proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets for data entry and record keeping., • Excellent communication skills, including phone etiquette and customer service expertise., • Ability to operate multi-line phone systems confidently and handle multiple tasks simultaneously., • Bilingual abilities are a plus to effectively serve diverse clients and visitors., • Strong technical proficiency with computer literacy across productivity software and data management tools., • Demonstrated time management skills with the ability to prioritize tasks efficiently in a fast-paced environment., • Personal assistant or office management experience is advantageous but not required. Join us as a Part Time Receptionist to be the friendly face of our organization while developing essential administrative skills! We value energetic individuals who thrive on helping others and maintaining an organized workspace in a professional setting.

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  • IMPORT DATA ENTRY
    IMPORT DATA ENTRY
    3 days ago
    Full-time
    Linden

    The role of the Data Entry Clerk involves entering data from customer manifests into the company computer system for processing and management. This is a great position for those looking to enter the Logistics Industry. Recent college grads in Logistics or Supply Chain are encouraged to apply. Roles and Responsibilities: Position responsibilities include but are not limited to the following: Enter data from customers manifest into Company operating system. Responsible for customer inquiries and issues via email and telephone. Always provide world class customer service Strong problem-solving skills. Able to effectively handle and manage tasks within specific time frames. Understands departmental and company policies and procedures, support processes. Follows oral and written instructions accurately. Effectively manages time and workflow to meet schedules. Qualifications and Education Requirements Proven data entry work experience, as a Data Entry Operator or Office Clerk Experience in Logistics, Supply Chain, or International Movement of cargo a plus Experience with MS Office Experience using office equipment including a scanner High school diploma or GED Bachelor’s degree encouraged but not required Preferred Skills Ability to communicate and provide great customer service Being able to work independently and part of a team Typing speed and accuracy Excellent knowledge of correct spelling, grammar, and punctuation Attention to detail Confidentiality Organization skills, with an ability to stay focused on assigned tasks

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  • Sales Advisor
    Sales Advisor
    2 months ago
    $150000–$350000 yearly
    Full-time
    Arden Heights, Staten Island

    Sales Representative – Business Finance (Training Provided) We're growing our team and looking for motivated individuals who enjoy talking with people and want to build a career in sales. If you're coachable, competitive, and willing to learn, we'll provide the training, support, and tools to help you succeed. What We Offer • Competitive commission-based compensation, • Comprehensive training and ongoing coaching, • Full back-office support, • Opportunity to work with a network of financing partners, • Career growth opportunities within a growing company, • In-office team environment Responsibilities • Speak with business owners to understand their financing needs, • Build and manage client relationships, • Follow up with prospective clients, • Work with our team to help businesses explore financing options, • Maintain accurate records and manage your sales pipeline Qualifications • Strong communication skills, • Positive attitude and willingness to learn, • Self-motivated and dependable, • Sales or customer service experience is helpful but not required, • Comfortable working toward performance goals Compensation This is a commission-based sales position. Earnings vary based on individual performance, experience, and results. If you're looking for an opportunity to develop your sales skills in a supportive environment with room for growth, we'd love to hear from you. Apply today to learn more.

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