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Harmony Medical Care, P.C.

Medical Office Front Desk

Harmony Medical Care, PC is a multispecialty medical practice specializing in asthma, allergy, psychology, and cardiology. We are seeking an experienced, organized, and dependable Bilingual Medical Front Desk Receptionist to join our team. The candidate is required to be fluent in English and Spanish, comfortable using technology, and experienced in medical office administration, patient scheduling, insurance verification, and electronic medical records. This position provides an opportunity for professional growth, with the potential to advance into a Front Desk Manager role based on performance and leadership capabilities. Required Qualifications • Must be fluent in both English and Spanish., • Minimum of 3 years of medical front desk or medical office administrative experience; 3–5 years preferred., • Familiarity with MDLand, Electronic Medical Records (EMR) systems, and Zocdoc., • Proficiency with computers, digital scheduling systems, and office technology., • Experience verifying patient insurance eligibility, benefits, and collecting copayments., • Strong communication and customer service skills., • Ability to communicate professionally with patients, healthcare providers, and billing teams., • Excellent organizational skills, attention to detail, and ability to multitask., • Consistent punctuality, reliability, and dependability., • Professional appearance and conduct when representing the clinic. Preferred: Candidates living locally or within approximately 5–7 miles of the clinic. Key Responsibilities Patient Care & Front Desk Operations • Greet patients professionally and manage check-in and check-out procedures., • Answer incoming calls and respond to patient inquiries in English and Spanish., • Schedule, confirm, and coordinate appointments using MDLand and Zocdoc., • Contact patients regarding appointments, follow-ups, documentation, and administrative requests., • Maintain accurate patient information and confidential medical records., • Represent the clinic professionally and contribute to a positive patient experience. Insurance & Billing Coordination • Verify insurance eligibility, coverage, and patient benefits., • Collect copayments and other applicable patient payments., • Coordinate with the billing team regarding insurance issues, claims, and patient account inquiries., • Ensure accurate entry and maintenance of insurance and billing information. Administrative Responsibilities • Manage daily front desk operations and support efficient clinic workflows., • Generate weekly administrative and operational reports., • Maintain organized patient records, schedules, and office documentation., • Communicate effectively with physicians, administrative staff, and billing personnel., • Assist in improving front desk processes and overall office efficiency. Work Schedule • Monday through Friday, 9:00 AM–5:00 PM., • Mandatory in-office days: Tuesday, Thursday, and Friday., • Monday and Wednesday may be worked remotely or in person, depending on clinic needs., • Minimum of 3 days per week in person, with the possibility of working all 5 days on-site., • Reliable transportation and consistent attendance are essential. Compensation & Career Growth • Initial 90-day evaluation period to assess performance, reliability, and ability to fulfill job responsibilities., • Upon successful completion of the evaluation period, compensation will be reviewed based on performance and demonstrated responsibilities., • Opportunity for advancement into a Front Desk Manager position. Pay: From $22.00 per hour Expected hours: 40.0 per week Application Question(s): • Please describe your experience using medical office software (including MDLand, EMR systems, or Zocdoc) and handling patient insurance verification, eligibility checks, and billing coordination. Which systems have you used, and for how long? Experience: • Front desk: 3 years (Required) Language: • Spanish and English (Required) Ability to Commute: • New York, NY 10033 (Required) Work Location: Hybrid

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