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  • Experienced Counter Associate Wanted (West Village)
    Experienced Counter Associate Wanted (West Village)
    hace 2 días
    Jornada completa
    Manhattan, New York

    About the Role We are seeking a candidate with a minimum of one year working as a counter associate in a laundry and dry cleaning busienss. You should be friendly and personable as a new asset to our busy laundry and dry cleaning team. As the face of our business, you'll provide excellent customer service while managing day-to-day operations at our front counter. This position is full-time, but we are open to other arrangements for an experienced candidate. About us Todd Layne Cleaners, a leading eco-friendly laundry and drycleaning company, has been in business for over 20 years and expanded with a second location in the West Village this year. We provide an upscale and sophisticated service featuring customized laundry options, Uber-powered pickups/deliveries and the latest technology. Responsibilities -Greet customers warmly and provide exceptional service -Process incoming laundry and dry cleaning orders with attention to detail and handle payment -Return cleaned items to customers -Address customer concerns and resolve issues professionally -Answer phone calls and respond to customer inquiries via email and text in company system -Quality Control & Data Entry: -Tag, sort, and organize garments according to service type and special instructions -Operate the point-of-sale system for payments and transactions -Maintain accurate records of orders and customer preferences in POS -Handle special requests such as stain treatment, alterations, and express services -Keep the front counter area clean, organized, and welcoming Qualifications -Experience working in a laundry and dry cleaning business for a minimum of one year -Strong communication and interpersonal skills -Experience with retail POS system, preferably related to dry cleaning -Detail-oriented with good organizational abilities -Ability to lift up to 25-30 lbs -Comfortable working in a high energy, fast paced environment with a diverse customer base -Basic math skills for handling cash and processing payments -Flexibility to work weekends and some holidays -Strong desire to learn -Bilingual skills are a plus What We Offer -Very Competitive hourly wage -Employee discounts on services -Opportunities for advancement -Friendly work environment

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