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  • FOH Manager - NYC
    FOH Manager - NYC
    6 days ago
    $70000–$80000 yearly
    Full-time
    Manhattan, New York

    JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano

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  • Front of House Manager/ Bar Manager
    Front of House Manager/ Bar Manager
    15 days ago
    $23–$25 hourly
    Part-time
    Manhattan, New York

    Floor Managers are responsible for leading all FOH members in running a warm, welcoming, efficient and profitable operation, managing day-to-day operations and longer-term projects, maintaining high standards and conditions, and fostering a positive environment for guests and staff. Reports to: Food and Beverage Operations Manager RESPONSIBILITIES Store Goals ▪ Ensure excellent overall store performance ▪ Manage profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, scheduling, reviewing financial reports, and taking appropriate actions ▪ Maintain an “A” health inspection rating at all times ▪ Keeping Fair workweek premiums to a minimum ▪ Maintain satisfactory Secret Shopper and Steritech averages Customer Service ▪ Maintain excellent customer service ▪ Take customer orders, maintain fast, accurate service, and positive guest relations ▪ Answer customers’ questions and provide information of store’s policies and relevant procedures about the preparation or cooking process ▪ Resolve guest complaints or concerns Leadership ▪ Effectively train, supervise, and mentors all bar staff members ▪ Hold employees accountable to Company standards using corrective action process ▪ Conduct performance appraisals ▪ Celebrate employee successes ▪ Lead by example, showing rather than telling ▪ Delegate fairly and appropriately ▪ Encourage employees to develop their skills and/or grow with the Company Teamwork & Communication ▪ Work as a team member to support other employees in their duties ▪ Follow the lead and direction of your GM/DM ▪ Communicate challenges and successes ▪ Be respectful of all guests, employees, vendors, and supervisors Accountability ▪ Take ownership over tasks that are assigned to you ▪ Hold self to the highest standard of performance ▪ Be knowledgeable of and hold yourself to all Company standards ▪ Be knowledgeable and hold yourself to the FGNY House Rules and the Employee Handbook Station Mastery ▪ Prepare and serve alcoholic and non-alcoholic beverages in accordance with standard recipes ▪ Follow responsible alcohol service guidelines ▪ Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them ▪ Maintain expert knowledge of all bar offerings ▪ Take orders from guests and input into POS, ensuring 100% accuracy ▪ Handle guests’ special dietary needs, allergies, or special requests with utmost sensitivity following Company service standards Other Responsibilities ▪ Attend mandatory meetings including staff meetings, leadership meetings, etc. ▪ Perform opening and closing duties to Company standards ▪ Perform other duties as assigned by your supervisor ESSENTIAL FUNCTIONS • Reasonable accommodation will be considered and implemented in accordance with ADA requirements., • 18 + years of age, • 2+ years of bartending experience, • Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks), • Function in a fast-paced and noisy environment, • Tolerance to temperature fluctuations, • Work with hazardous substances such as hot oil, • Read, write, speak, and understand basic English, • Communicate clearly, • Lead a team effectively, • Use a basic computer system (ex. cash register), • Finger dexterity, • Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus., • Available to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Maintain general knowledge of FGNY: locations, transportation, management team, etc., • Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates EQUAL OPPORTUNITY: At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace. Notice of Employee Rights, Protections, and Obligations Under Labor Law Section 740

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