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Job Description Job Title: FOH Shift Lead Reports To: GM and AGM The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for an hourly team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: Strong leadership skills and detail oriented Strong organizational and problem solving skills Requires minimal supervision to succeed 3+ years of FOH experience across various positions, high volume preferred Food Handlers Certificate that meets local requirements Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: Must be able to work on your feet for at least 10 hours Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: Create a rhythm and an energy that is on brand for Roberta’s Ensure the restaurant is clean and the ambience is just right Run FOH without support from a salaried leader Make sure every guest leaves a raving fan. Provide high level guest resolution for any issues Print and revise a menu if needed Ability to work and support all FOH positions including host, server, back waiter, bartender and expo Set up and shut down the FOH, delegating tasks for the most efficient operation Cut appropriate personnel when slow and manage breaks daily Communicate with team members and support/lead an effective pre-shift Support the training and development of new hires and trails.

Job Description Job Title: FOH Shift Lead Reports To: GM and AGM This position requires hustle, grit, and a can-do attitude to create legendary guest experiences. The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for an hourly team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: Strong leadership skills and detail oriented Strong organizational and problem solving skills Requires minimal supervision to succeed 3+ years of FOH experience across various positions, high volume preferred Food Handlers Certificate that meets local requirements Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: Must be able to work on your feet for at least 10 hours Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: Create a rhythm and an energy that is on brand for Roberta’s Ensure the restaurant is clean and the ambience is just right Run FOH without support from a salaried leader Make sure every guest leaves a raving fan. Provide high level guest resolution for any issues Print and revise a menu if needed Ability to work and support all FOH positions including host, server, back waiter, bartender and expo Set up and shut down the FOH, delegating tasks for the most efficient operation Cut appropriate personnel when slow and manage breaks daily Communicate with team members and support/lead an effective pre-shift Support the training and development of new hires and trails.

Job Description Erawan Thai Cuisine is seeking a friendly, reliable, and professional Server to join our team. We are a busy Thai restaurant in Bayside dedicated to providing excellent food, hospitality, and a memorable dining experience for our guests. If you enjoy working with people, providing great service, and being part of a team environment, we would love to meet you! Responsibilities • Welcome guests and provide warm, attentive service, • Take accurate food and beverage orders, • Enter orders using Toast POS system, • Explain menu items and make recommendations, • Deliver food and drinks efficiently and professionally, • Check on guests throughout their dining experience, • Process payments accurately, • Maintain clean and organized dining areas and server stations, • Assist with opening and closing duties, • Work closely with kitchen and front-of-house team members Qualifications • Previous serving experience preferred, • Strong customer service and communication skills, • Positive attitude and professional appearance, • Ability to multitask in a busy restaurant environment, • Reliable and punctual, • Must be available for evening shifts, weekends, and holidays, • Toast POS experience is a plus Schedule • Full-time and part-time positions available, • Evening shifts, • Weekends require Compensation & Benefits • $11.35 per hour + tips, • Competitive earning potential, • Employee meal discounts, • Friendly and supportive work environment, • Opportunity for growth and advancement Join the Erawan Thai Cuisine team and be part of a restaurant known for quality food, hospitality, and a great guest experience. Apply today! Also seeking: Helper / Prep Cook (Full-Time) Erawan Thai Cuisine – Bayside, NY Pay: $17.00 per hour Job Type: Full-time Erawan Thai Cuisine is seeking a dependable, hardworking Kitchen Helper / Prep Cook to join our team. We are looking for someone who takes pride in maintaining a clean kitchen, preparing quality ingredients, and supporting our chefs in a fast-paced restaurant environment. Responsibilities • Prepare vegetables, meats, seafood, sauces, and other ingredients for service, • Wash dishes, cookware, utensils, and kitchen equipment, • Maintain a clean, organized, and sanitary kitchen at all times, • Follow all NYC Health Department food safety and sanitation standards, • Receive, organize, label, and rotate inventory using FIFO procedures, • Assist with stocking and maintaining kitchen supplies, • Remove trash and keep work areas clean throughout each shift, • Support the kitchen team with additional duties as needed Qualifications • Reliable, punctual, and able to work as part of a team, • Able to work in a fast-paced kitchen environment, • Strong attention to cleanliness and food safety, • Able to lift up to 50 pounds, • Previous restaurant or kitchen experience is preferred but not required—we will train the right candidate., • Must be available to work evenings, weekends, and holidays. Schedule • Full-time, • Evening shifts, • Weekends required, • Holidays as needed Pay & Benefits • Starting pay: $17.00 per hour, • Opportunity for raises based on performance, • Stable, full-time employment, • Supportive team environment, • Opportunities for advancement If you're dependable, motivated, and enjoy working in a professional kitchen, we'd love to hear from you. Apply today and become part of the Erawan Thai Cuisine team! We will consider full time or part time for both positions.

Job Description Position Summary: The Shift Supervisor, under the direction of the Restaurant Manager, is responsible for supervising restaurant operations and personnel, and fill-in where necessary making sure the restaurant is operating in accordance with Benihana processes, standards and policies. Essential Functions and Responsibilities: • Oversees and manages all areas of the restaurant and makes final decisions on guest service issues when Restaurant Manager is not present or unavailable., • Investigates and resolves food quality and service complaints. Communicates with guests and employees to solve problems and ensures complete guest satisfaction., • Inspects dining room, food receiving, preparation, production and storage areas to ensure health and safety regulations are being adhered to at all times., • Supervises cleaning and maintenance of equipment and other services., • Maintains appropriate restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards., • Ensures good safety practices of employees and guests throughout the restaurant. Assists in the maintenance of proper emergency and security procedures., • Actively participates and assists with leading store level events, initiatives and/or marketing activities., • Follows all federal, state and local laws, codes and regulations outlined in the Employee Handbook., • Ensures sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances., • Ensures consistent high quality of food preparation and service., • Supervises inventories., • Supervises portion control and quantities of preparation to minimize waste., • Ensures the receipt of all orders to verify correct quantities and pricing., • Conduct reconciliations and safe counts to ensure all cash is accounted for and documented pursuant to the Company’s cash handling policies., • Adheres to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs., • Provides direction to employees regarding operational and procedural issues., • Responsible for the supervision of staff, including but not limited to; servers, server assistants, host/esses, barbacks, bartenders, bus persons, cashier, chefs, cook, delivery personnel, dishwashers, food runners, sushi chefs, kitchen helpers, sushi helpers, etc., • Other duties as assigned. Skills/Knowledge: • Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports., • Possess excellent basic math skills and have the ability to operate a POS system., • Intermediate Microsoft Suite computer skills required (Word, Excel, PowerPoint, etc.) Experience and Education: • High School Diploma or GED Equivalent., • College degree in hospitality management or related field preferred., • Minimum of six (6) months in a leadership position at Benihana with good performance and positive results., • Previous experience in teppanyaki style restaurant highly desirable., • Service Safe certified; alcohol service certified preferred., • Any equivalent combination of education and experience may also be considered., • Must possess a valid driver’s license., • Must be eligible to work in the United States., • Must agree to a background and credit check. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: FOH Shift Lead Reports To: GM and AGM This position requires hustle, grit, and a can-do attitude to create legendary guest experiences. The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for an hourly team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: Strong leadership skills and detail oriented Strong organizational and problem solving skills Requires minimal supervision to succeed 3+ years of FOH experience across various positions, high volume preferred Food Handlers Certificate that meets local requirements Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: Must be able to work on your feet for at least 10 hours Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: Create a rhythm and an energy that is on brand for Roberta’s Ensure the restaurant is clean and the ambience is just right Run FOH without support from a salaried leader Make sure every guest leaves a raving fan. Provide high level guest resolution for any issues Print and revise a menu if needed Ability to work and support all FOH positions including host, server, back waiter, bartender and expo Set up and shut down the FOH, delegating tasks for the most efficient operation Cut appropriate personnel when slow and manage breaks daily Communicate with team members and support/lead an effective pre-shift Support the training and development of new hires and trails.

Job Description Job Title: FOH Shift Lead Reports To: GM and AGM This position requires hustle, grit, and a can-do attitude to create legendary guest experiences. The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for an hourly team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: Strong leadership skills and detail oriented Strong organizational and problem solving skills Requires minimal supervision to succeed 3+ years of FOH experience across various positions, high volume preferred Food Handlers Certificate that meets local requirements Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: Must be able to work on your feet for at least 10 hours Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: Create a rhythm and an energy that is on brand for Roberta’s Ensure the restaurant is clean and the ambience is just right Run FOH without support from a salaried leader Make sure every guest leaves a raving fan. Provide high level guest resolution for any issues Print and revise a menu if needed Ability to work and support all FOH positions including host, server, back waiter, bartender and expo Set up and shut down the FOH, delegating tasks for the most efficient operation Cut appropriate personnel when slow and manage breaks daily Communicate with team members and support/lead an effective pre-shift Support the training and development of new hires and trails.

Job Description Jose Tejas in Fairfield, New Jersey is looking for servers to be a part of our high energy and fast paced tex-mex family! Your role as a server will be to create a great dining experience for our guests! You will be expected to have full knowledge of our menu and standards in order to do this! The more confident and professional you are, the more likely it is that the guest will have an enjoyable experience. No food service experience is required but it is preferred. We prefer to hire for personality and train for skill in order to deliver the best experience in our market. Role responsibilities include: -maintaining a clean and organized workspace -ongoing restocking of all areas -accurate handling of money -expedient on POS computer ordering system -expert knowledge of entire menu -take orders and serve guests according to our standards -responsible serving of alcoholic beverages -perform functions according to our time standards -assist other teammates throughout your shift -being punctual and prepared for your shift at the designated time Minimum requirements include: -Must be 18 or older -Must be available to work Sundays -Preferred availability Monday and Tuesday -smile :) WHAT WE ARE LOOKING FOR • Preferred 1 year of serving experience in a high-volume setting, • A naturally friendly, outgoing personality with a genuine interest in people, • Strong multi-tasking skills. You stay calm and organized under stress., • Flexible availability including availability on Sundays, • Reliable, professional, and a team player Job Types: Full-time, Part-time Pay: $22.00 - $28.00 per hour Supplemental Pay: -Tips Benefits include: -paid vacation for full time employees of 1 year+ -hourly health benefits for full time employees -50% off menu item when working a shift -paid training Ability to commute/relocate: • Fairfield NJ 07004: Reliably commute or planning to relocate before starting work (Required), • Careers – Bordercafe.com Job Posted by ApplicantPro

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development Job Details River Pointe Inn is looking to add servers to our dynamic and dedicated dining room team. We are looking to work with people who believe selling wine is just as fun as selling speciality cocktails, and who like to create impeccable guest experiences. Who are we: We are a group of hospitality oriented individuals obsessed with making our restaurants feel like “that place”. A place that is familial — a safe, comforting place for people to come together — to share a meal, take a break from their busy schedules and live in the moment. We are family run, and are excited for you to join our team. Who You Are: Our team thrives on a passion for hospitality, and we expect the same from you! Dependability, punctuality, and the ability to excel in a fast-paced environment with open communication are essential. We hold ourselves to high standards of knowledge, teamwork, and work ethic. We value individuals who are eager to learn about food and beverages, genuinely enjoy making dining experiences enjoyable for guests, and possess a warm, hospitable demeanor. If you possess a natural sense of hospitality, a drive for continuous growth, and a passion for creating memorable guest experiences, we'd love to hear from you. Candidates with availability on weekdays and weekends, and the capacity to commit to 3-4 shifts weekly, are preferred. Responsibilities: • Take food and beverage orders from customers, • Answer questions about the menu and preparation, • Provide accurate orders to the kitchen staff, • Check with customers periodically during their meals to ensure they are satisfied, • Take orders from customers for food and beverages, • Provide customers with their checks at the end of the meal and process paymentQualifications:, • Previous experience as a server is preferred, • Friendly and outgoing personality, • Excellent communication skills, • Ability to meet the physical demands of the position, including standing for long periods and carrying trays, • Familiarity with food safety guidelines, • Ability to work in a fast-paced environment

Job Description Jose Tejas in Fairfield, New Jersey is looking for servers to be a part of our high energy and fast paced tex-mex family! Your role as a server will be to create a great dining experience for our guests! You will be expected to have full knowledge of our menu and standards in order to do this! The more confident and professional you are, the more likely it is that the guest will have an enjoyable experience. No food service experience is required but it is preferred. We prefer to hire for personality and train for skill in order to deliver the best experience in our market. Role responsibilities include: -maintaining a clean and organized workspace -ongoing restocking of all areas -accurate handling of money -expedient on POS computer ordering system -expert knowledge of entire menu -take orders and serve guests according to our standards -responsible serving of alcoholic beverages -perform functions according to our time standards -assist other teammates throughout your shift -being punctual and prepared for your shift at the designated time Minimum requirements include: -Must be 18 or older -Must be available to work Sundays -Preferred availability Monday and Tuesday -smile :) WHAT WE ARE LOOKING FOR • Preferred 1 year of serving experience in a high-volume setting, • A naturally friendly, outgoing personality with a genuine interest in people, • Strong multi-tasking skills. You stay calm and organized under stress., • Flexible availability including availability on Sundays, • Reliable, professional, and a team player Job Types: Full-time, Part-time Pay: $22.00 - $28.00 per hour Supplemental Pay: -Tips Benefits include: -paid vacation for full time employees of 1 year+ -hourly health benefits for full time employees -50% off menu item when working a shift -paid training Ability to commute/relocate: • Fairfield NJ 07004: Reliably commute or planning to relocate before starting work (Required) Job Posted by ApplicantPro

Job Description Busy, high profile, established East Village Ukrainian Restaurant looking for an experienced Server to join our service team. We need a personable, hardworking individual with the ability to work calmly and quickly in a fast paced environment, a candidate who is polite, friendly and dedicated to taking care of our diverse clientele. Knowledge of Eastern European food a plus. Must have daytime availability, shifts begin at 7:30. Full Time Hourly Pay Plus Tips

Job Description SERVER POSITION High-end, high-volume steak house is looking for both full-time and part-time positions for our Mahwah and Fairlawn locations. Our waiters are the face of the dining room, therefore we will need to have the following qualities. Outgoing – Articulate – Well Groomed – Professional – Punctual – Works Well Under Pressure Warm and Pleasant Demeanor - Strong Communication Skills Flexible hours are a must, availability must cover one or multiple shifts including but not limited to nights, weekends and holidays. Experience a must. WAITER RESPONSIBILITIES • Making sure tables are properly set, table clothes are stain free without damage and chairs are clean., • Greeting guests at the table, • Finding out about any allergies or dietary restrictions, • Ensuring and anticipating all guests needs are met, • In depth knowledge of the food menu, • In depth knowledge of wine and beverage programs, • Sales and up selling, • Controlling your section, directing the busboys and food runners, • Complete knowledge of our POS system, • Knowledge of proper wine service, • Basic knowledge of math, • Strong communication skills Compensation – Minimum wage for tipped employees $5.62, plus tips. We are a tip pool house.

Job Description Brooklyn Title: Counter Server, Part-Time, about $25/hr with tips (Brooklyn) Compensation: $18/hr plus tips (tips have averaged about $7.41/hr this year, so roughly $25/hr total on average after tips) Employment type: Part-time About us Petee’s Pie Company ius abkery specializing in high quality pies. We’re hiring an energetic, friendly counter server for our Brooklyn café. You’ll be the face of Petee’s for the neighborhood: getting to know regulars, helping first-timers pick a slice, and keeping the café running smoothly from rush to close. What you’ll do • Greet, guide, and serve customers at the counter, • Ring up orders and take payments on our POS system, • Assemble and bake pies, • Keep the café clean, including dishes, sweeping, and mopping, • Communicate clearly with teammates and managers during every shift What we’re looking for • 1+ years of professional restaurant or café experience, • A NYC Food Handler’s certificate, or you get one soon after you’re hired. This is required, and we cover the cost., • Availability for nights and weekends, including on and around holidays (Thanksgiving is our Super Bowl), • You keep your energy and stay organized under pressure, even late in a shift, • You’re a team player who takes feedback well and adapts quickly, • Able to carry 50 lbs up and down stairs, • Espresso experience is a plus Why work here • $18/hr base, with tips averaging about $7.41/hr this year, • 401(k), • Vision and dental contributions, • Non-slip shoe stipend, • Paid food handler certification, • $50 monthly employee credit, a free slice every shift, and a 40% employee discount By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description MAKE YOUR IMPACT Impact Kitchen is here to impact the lifestyle of New York City! Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options. Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators: personal trainer and nutrition expert Josh Broun, and M·A·C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships. WHAT MAKES IMPACT KITCHEN UNIQUE? Our Values • We are Passionate & Purposeful We honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day. • We are Impacting the Community From our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day. • We are Building for the Future We are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day. Our Culture Impact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship. If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! GUEST EXPERIENCE TEAM MEMBER (Server/Cashier) As a Guest Experience Team Member (GETM) at Impact Kitchen you set the hospitality standard high and are passionate to ensure guests enjoy their experience. You create positive interactions at all moments in the guests journey. You create a sense of community while taking orders, serving or siding. You partner with your Culinary Experience counterparts on the team ensuring great teamwork. You are the first point of contact in our guest’s journey and are passionate to prepare a variety of beverages (coffee, tea, smoothies) to high standards and with a quick turn around. COMPENSATION Guest Experience Team Members earn $18/hour plus tips, paid time off for Full Time staff, and receive a substantial discount on Impact Kitchen products and have flexible scheduling to accommodate a healthy balanced lifestyle. TEAM & DEPARTMENT Guest Experience Team Members make an impact everyday through our front-of-house operations and make up a large portion of our total team population. In this role you will have the opportunity to collaborate with colleagues from multiple levels of the organization while being the main point of contact for our guests. The Guest Experience Team Member reports to Guest Experience Management including the Assistant Manager and General Manager of each Restaurant. One of the initial entry points for our restaurant teams, the Guest Experience Team Member is the perfect knowledge incubator. Those that excel in their capacity as a GETM have the opportunity to succeed to a Guest Experience Team Lead role where they train and develop top talent for the organization, and then on to restaurant management. CORE RESPONSIBILITIES • Providing best-in-class hospitality to Impact Kitchen guests, vendors and delivery partners., • Performing serving duties including serving and siding dishes, beverages and alike., • Preparing and providing take out orders to guests and delivery partners., • Making an impact at point of sale including taking orders and serving as an Impact Kitchen subject matter experts regarding menu and process., • Preparing beverages in a timely manner according to menu and customer specifications. Items include: Coffee and espresso based beverages with superior latte art, tonics, tea, and wellness drinks., • Able to execute all Front of House positions in order to support a smooth service, • Dialing espresso grinders daily and continually monitoring espresso quality, • Accurately inputting orders through POS system to ensure efficient communication with service line, coffee bar and smoothie bar, • Setting up and closing down the barista and smoothie stations at the start and end of each shift while maintaining cleanliness and sanitization of workspace and bar equipment., • Conduct above and beyond training for relevant team members, ensuring a top-tier experience., • Supporting other restaurant tasks and teammates as required SKILLS • Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based setting, • Ability to execute and thrive in a quick paced hospitality environment, • Exceptional time management and organizational skills with the ability to multitask when required, • Be able to work in a standing position for extended periods of time, • Availability to work days, evenings, and weekends as business requires, • General understanding of food safety and public health practices, • Preferred but not required: Food Handlers Certification, • Preferred but not required: 1 year Barista experience This job posting is for an existing vacancy within Impact Kitchen. We are looking to fill this position with a qualified candidate as soon as possible. INCLUSIVITY AT IMPACT Impact Kitchen feeds a diverse community and is made stronger by a diverse team. We welcome and encourage applications from our entire community equally. As an Equal Opportunity Employer, the decision to hire is based solely on business needs, experience and future potential. Hiring is not determined or influenced by any classification of an individual as protected by the laws that govern the region for which the prospective individual would work within. This is true for all practices and policies within the employee journey/lifecycle. Impact Kitchen supports alternative ways to interview and encourages applications from individuals with disabilities. Should you require a reasonable accommodation, please indicate in your application. Both Impact Kitchen management and the applicant share responsibility to communicate and reasonably accommodate. #IMPACTUSA Powered by JazzHR qtpxvQNbPu

Job DescriptionOPEN CALL FOR TEAM MEMBERS Jacob's Pickles Quick Service! (Downtown Brooklyn, 55 Water Street ) OPEN CALLS HELD AT Jacob's Pickles, 509 Amsterdam Avenue, New York. Monday - Friday 10am - 4pm WE WILL NOT ACCEPT ANY RESUMES WITH PHOTOS ON THEM. Jacob’s Pickles is in BROOKLYN! Jacob Hadjigeorgis and the team at Pickle Hospitality (Jacob's Pickles, Maison Pickle and Lucky Pickle Dumpling Co.) have opened Jacob’s Pickles in the heart of DUMBO as part of Time Out Market NYC. Representing the “Best of Southern” cuisine, this Jacob’s Pickles counter will continue to offer our signature Southern food and warm hospitality. Our philosophy is simply put to care for employees and nurture our guests, while maintaining a welcoming environment. We pride ourselves in making a commitment to our community, while developing strong relationships with local farmers and purveyors. This store is a counter-style variation of our original Jacob’s Pickles, offering our Signature Chicken Biscuit Sandwiches, decadent Mac & Cheese, and of course, Pickles! Always progressive in our service, the Pickle Hospitality team has engaged the tools of today, paired with the warmth of service we all know and love: guests are welcomed and guided through the menu from which they will be able to place their orders and pick up their meal at the pick-up counter for fast service. Positions include: Counter Server -Answer questions about the menu -Take and input orders • Organize & put away orders, • Set up food displays, keep counter clean and neat, • Stocking and organizing Store Manager • Overall performance of the unit, • Proficiency at all levels, including recipe knowledge, service standards, sanitation practices, FOH and Kitchen management functions., • Develop and meet financial targets and goals, • Ensure proper staffing and training of employees and management personnel in the unit., • Aware and responsible for the quality of kitchen operations, • Oversee and ensure that all staff are performing all areas of job responsibility, • Ensure all Standard Operating Procedures are upheld, • Ensure weekly staff meetings are ongoing and productive, • Assist with other projects as assigned., • Managers MUST provide a Food Protection Certificate or Card As a team, there are strong core values that we look for in any candidate: Candidates should be experienced workers who are friendly, enthusiastic and great team players. Candidates should have service experience and the ability to raise our already high standards of quality and guest satisfaction. • Representing our brand so it's imperative to exceed our guests' expectations., • Assist our guests to understand and explore the menu., • Great approach with our guests; must go above and beyond to make sure our guests leave with a smile., • Big plus being certified in NY Health Department., • Precisely organizing, preparing a neat work area, with ease of execution., • Following and complying NYCHD and company sanitation standards., • Properly following credit card handling procedures., • Great multi-tasker, and excellence in listening and communication., • Dress code-wears uniform as prescribed by management team, • Maintain a safe, hazard-free work environment within area of responsibility, • Flexible schedule and available to work weekends and holidays, • Prior restaurant opening experience a plus, but not necessary, • Prior fast casual experience a plus, but not necessary We are an Equal Opportunity Employer.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description We are seeking a Restaurant Server to become an integral part of our team! You will take orders and serve food to patrons at the dining establishment. Responsibilities: • Serve food and beverages to guests, • Explain to guests about menu items, • Clean and prepare the dining areas, • Greet and make all guests feel welcome at the restaurant, • Respond to guest inquiries and requests in a timely fashion, • Perform other restaurant duties as assigned Qualifications: • Previous experience in customer service, food service, or other related fields, • Ability to build rapport with guests, • Ability to thrive in a fast-paced environment

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Maman - Counter Service Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. You are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Counter Server is the first point of contact for guests and plays a critical role in delivering exceptional hospitality. This position is responsible for maintaining an inviting counter and pastry display, providing warm and efficient service, and fostering meaningful connections with guests. The Counter Server supports daily operations by adhering to service standards, maintaining cleanliness and safety, and collaborating with the team to ensure an excellent guest experience. Essential Responsibilities Guest Experience & Hospitality Serve as a welcoming and knowledgeable first point of contact of maman, creating a positive and memorable experience for every guest. Accurately and efficiently operate the point-of-sale (POS) system, including proper cash handling, to process orders and payments while ensuring order accuracy and a smooth guest experience. Follow all steps of service (Smile, Engage, Name, Thank You) in every guest interaction. Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes. Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices. Anticipate guest needs and provide proactive, attentive service. Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations Take full ownership of the counter area, pastry display and retail products, ensuring they are clean, organized, well-stocked, and visually appealing at all times. Accurately process orders and payments while maintaining efficiency during high-volume periods. Ensure accuracy and proper packaging for third-party delivery (3PD) and catering orders, including timely dispatch. Communicate offerings clearly, with thorough menu knowledge including ingredients and allergy-related information, to support informed guest choices. Follow established steps of service and operational procedures to ensure consistency and quality. Support baristas and other front-of-house team members during peak times, including runner duties, pulling shots, and assisting with inventory tasks as needed. Cleanliness & Maintenance Maintain a clean and sanitary work environment in accordance with company standards and Department of Health regulations. Complete opening and closing tasks as assigned, including FIFO practices, sani bucket changeovers, DOH checks, and end of day email correspondence. Support daily, weekly, and monthly deep-cleaning tasks as assigned. Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support Work collaboratively with FOH and BOH teams to maintain smooth service and high standards. Demonstrate flexibility by assisting in multiple roles as business needs require. Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations. Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: Previous customer service or hospitality experience with the ability to learn and retain menu items, ingredients, and allergy-related information. Strong interpersonal and communication skills with a guest-first mindset. Ability to multitask and stay organized in a fast-paced environment. A positive, team-oriented attitude and willingness to support others. Availability to work a flexible schedule, including weekends, holidays, and special events based on business needs Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Previous POS and cash handling experience. Ability to multitask and stay organized in a fast-paced environment. Preferred: Experience in a high-volume restaurant, café or fast-casual dining environment A proactive mindset with the ability to anticipate guest and team needs. A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture. Passion for hospitality and a sweet tooth for cookies is a plus. Attention to detail and a strong sense of ownership over the guest experience. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description Job Title: FOH Floor Manager Reports To: GM and AGM This position requires hustle, grit, and a can-do attitude to create legendary guest experiences. The FOH Shift Lead brings a positive approach, high standards, and a know-how of all FOH positions to the table. This junior leadership position is for a team member on the rise. FOH Shift Leads uphold the Roberta’s standard when in the absence of the AGM and GM: that is, treating guests in a manner one would treat friends and family in the comforts of one’s own home. FOH Shift Leads are professional, welcoming, and fun! QUALIFICATIONS: Strong leadership skills and detail oriented Strong organizational and problem solving skills Requires minimal supervision to succeed 3+ years of FOH experience across various positions, high volume preferred Food Handlers Certificate that meets local requirements Must be available on holidays, nights and weekends PHYSICAL REQUIREMENTS: Must be able to work on your feet for at least 10 hours Must be able to move, pull carry or lift of up to 40 pounds on occasion and 15 pounds regularly DUTIES & RESPONSIBILITIES: Create a rhythm and an energy that is on brand for Roberta’s Ensure the restaurant is clean and the ambience is just right Run FOH seamlessly with the team Make sure every guest leaves a raving fan. Provide high level guest resolution for any issues Print and revise a menu if needed Ability to work and support all FOH positions including host, server, back waiter, bartender and expo Set up and shut down the FOH, delegating tasks for the most efficient operation Cut appropriate personnel when slow and manage breaks daily Communicate with team members and support/lead an effective pre-shift Support the training and development of new hires and trails.

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Help lead a team of counter, server/runner & baristas {approx. 15 people}, • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Report directly to your regional director & captain, and effectively communicate with them regarding team and cafe needs, • Take ownership of the cafe spaces aesthetics, including printing & framing signage, menus, and tags, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe’s financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • Familiarity using Toast, Restaurant365 & working with 3rd party delivery apps, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description Maman - Assistant Captain Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we’re able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you lead with care and are always ready to lend a helping hand to a colleague. you have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. Position Summary The Assistant Captain plays a key supporting role in daily store operations while upholding maman’s standards of service, quality, and hospitality. Working closely with the Captain, General Manager, Regional Director and People Team, the Assistant Captain helps lead the team in store, maintaining operational excellence, and ensuring an exceptional guest experience while working one of the FOH positions (counter, server/runner, barista). The majority of your time will be spent on the floor, with about 10 percent of time spent on administrative duties. Essential Responsibilities Operations & Leadership Supervise day-to-day operations while reporting to the General manager, effectively communicating team and cafe needs. Support leadership in ensuring all FOH team members are properly trained and on developmental track. Complete administrative duties including inventory management, monitor labor costs & COGS, scheduling and managing staff breaks. Oversee adherence to company policies, including uniform standards and staff meal guidelines. Maintain service standards, including speed of service, hospitality, and upselling. Ensure all food and beverage items are consistently prepared and served according to recipes, portioning, and plating standards. Order beverage-related supplies ensuring adequate stock levels and assisting with commissary orders. Monitor product dates and ensure FIFO procedures are followed to minimize waste and prevent over-ordering. Communicate updates, news, and drink specials to both the store team and guests. Full understanding of menu items and allergens. Oversee quality control for all food and beverage items. Build strong relationships with regular guests through warm, attentive, and personalized hospitality. Investigate and resolve any guest concerns. Ensure the proper operation of third-party delivery platforms. Assist with weekly and monthly inventory counts. Perform additional tasks and ad hoc projects as assigned to support daily operations. Health Department & Store Aesthetics Ensure full compliance with State Health Department rules and regulations. Obtain a Health Department Food Protection Certificate within one month of starting the role. Take ownership of the cafe space, ensuring all brand updates are executed in a timely manner ie. printing & framing signage & tags, updating menus and maintaining aesthetics. Maintain the overall cleanliness of the store and visual merchandising of retail products including reporting and assisting with repairs and maintenance needs. Qualifications Required: Minimum 1 year previous leadership experience. Knowledge of POS systems & Third Party delivery systems -Toast & Harri preferred. Understand when to troubleshoot issues on your own and when to escalate to upper management. Strong time management and multitasking skills. Work a flexible schedule that will include early mornings, weekends, holidays, special events, and or occasional emergencies as needed. Ability to stand for extended periods and lift up to 40 lbs. Preferred: Previous administrative experience and familiarity with Google Suite. Food Handler’s Certification or ServSafe Certification. Keeping up with the latest industry trends. What We Offer At maman, we’re proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: A collaborative culture that values teamwork, initiative, and continuous improvement. Competitive pay and growth opportunities within a fast-growing brand. Comprehensive healthcare options and commuter benefits. Ongoing professional development, training, and opportunities for internal mobility. Sweet perks cookies, coffee, and in-store discounts. A company culture where we roll up our sleeves, support one another, and celebrate shared success.

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Help lead a team of counter, server/runner & baristas {approx. 15 people}, • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Report directly to your regional director & captain, and effectively communicate with them regarding team and cafe needs, • Take ownership of the cafe spaces aesthetics, including printing & framing signage, menus, and tags, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe’s financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • Familiarity using Toast, Restaurant365 & working with 3rd party delivery apps, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description Renwick Hospitality Group is looking for kind, detail-oriented servers for the several opening across New York City, including new cocktail bars, restaurants & rooftops. As a server, we look for staff members who enjoy caring for others, learning, growing, and supporting the team. If you have heart and are looking to become a great storyteller, apply today! Responsibilities include but are not limited to: o Prepare restaurant tables o Attend to customers upon entrance o Present restaurant menus and help guests select items through detailed item information. o Take and serve orders o Answer questions or make recommendations for complementary products o Collaborate with other restaurant servers and kitchen & bar staff o Deal with complaints or problems with a positive attitude o Issue bills and accept payment Requirements: o Proven restaurant serving experience or an undeniable interest in the position o Attention to details such as service, cleanliness, and food safety o Patience and guest-oriented approach o Excellent people skills with a friendly attitude o Responsible and trustworthy

Job DescriptionJoin the Team at Homemade Taqueria - Forest Hills as an Experienced Server! We're looking for an experienced server to join our team. What You'll Do As an experienced server, you'll play a key role in ensuring our guests feel at home. Your responsibilities will include: • Providing attentive and friendly service to all guests., • Taking accurate food and beverage orders and ensuring timely delivery., • Answering menu-related questions and making recommendations., • Maintaining a clean and organized dining area., • Collaborating with team members to ensure smooth operations., • Handling guest concerns with professionalism and care.What We're Looking For We’re seeking someone who’s ready to hit the ground running with at least 1 year of serving experience. Here’s what you’ll need to succeed: • Strong communication and interpersonal skills., • A customer-focused mindset with a positive attitude., • Ability to work efficiently in a fast-paced environment., • Attention to detail and a commitment to quality service., • A team player who thrives in a collaborative setting.Why Join Homemade Taqueria - Forest Hills? At Homemade Taqueria, we’re more than just a restaurant—we’re a community. Our team is passionate about delivering authentic flavors and creating a warm, inviting atmosphere for everyone who walks through our doors. Ready to Apply? If you’re an experienced server looking to bring your skills to a vibrant and welcoming environment, we’d love to hear from you! Join us at Homemade Taqueria - Forest Hills and be part of a team that values great service and authentic experiences. Apply today and let’s make every meal unforgettable! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Job Title: Server Reports To: FOH Manager Roberta’s is looking for servers to join our team! Roberta’s which opened in 2008, helped pave the way for the boroughs’ food scene, the pizza game, offering Neapolitan style wood-fired pizzas, artfully crafted cocktails and a diverse natural wine program and quickly became a mecca for pizza and culture. Roberta’s is actively expanding and is looking for talented people to join the family. The ideal candidate has a genuine passion for hospitality. They must be energetic and comfortable in a fast-paced environment with a determination to provide guests with a memorable experience. This is an opportunity for someone who wants to learn and grow, while working alongside other passionate hospitality professionals. Positive vibes only! Qualifications: Commitment to hospitality Maintain an understanding of the proper steps of service. Consistently execute them with efficiency and grace while multitasking and maintaining a sense of urgency throughout service Anticipate guest needs and create strong guest relationships. Guest recognition is critical to success. Create a warm, fun and exciting environment for bar guests to enjoy. Stay up to date on all beverage and food menu changes Demonstrate working knowledge of our natural wine program set forth by Wine Director Maintain a good working relationship with others by promoting teamwork 2+ years of high volume serving experience Candidates must have a flexible schedule. Roberta’s is open for lunch and dinner service, 7 days a week.

Job Description Corner Bar is hiring Server Assistants! Corner Bar is the acclaimed restaurant from chef Ignacio Mattos at the Nine Orchard Hotel. In a warm, cosmopolitan setting that lends itself to everything from relaxed breakfasts to feasts over martinis and platters of fruits de mer, the restaurant serves generous, elegant dishes inspired by the brasserie tradition, along with a remarkable wine and spirits list. In a rave, New York Times restaurant critic Pete Wells described the restaurant's cuisine as “cooking of a very high order.” Having established itself as an essential New York City dining destination, Corner Bar recently broadened its menu to further celebrate preparations grilled over charcoal, while expanding the restaurant to include the whimsical new Dining Room. Corner Bar is open daily for breakfast, lunch, and dinner, with brunch served on the weekends. The Server Assistant will assist servers and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will assist with running food, clearing dishware, and setting up tables to ensure service runs smoothly. Key Focus • Assist servers and attend to guests during service., • Run guest orders to tables in an accurate and orderly manner., • Clear guest dishware and setting up tables., • Provide attentive and quality service to all guests during their dining experience. Personnel: • Ensure compliance with occupational, health, and safety standards., • Participate actively during pre-shift meeting., • Participate in restaurant service and team trainings., • Ensure consistent communication with staff members, management, and the kitchen during service., • Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities. Guest Service • Provide courteous and efficient service., • Responds positively and promptly to customer concerns and complaints., • Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests., • Run guest food orders to tables and ensure food quality of the restaurant., • Maintain a welcoming and orderly restaurant environment., • Builds relationships with repeat guests., • Completes side work according to the schedule., • Ensures consistent execution of company policies and procedures including recently created and evolving COVID guidelines. Service Standards • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service., • Reliably complete all assigned side work., • Follow all company policies and procedures including recently created and evolving COVID guidelines., • Demonstrate knowledge of Department of Health (DOH) standards. Company Values • Understanding that we require a positive and respectful attitude in the workplace., • Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience. The full definition of these values is in our company handbook. Benefits • Medical, Dental and Vision insurance for full time employees, • Commuter Benefits, • Paid Time Off, • Discounted Gym Membership Physical Demands • The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or delete duties and responsibilities at the discretion of Mattos Hospitality or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. We are an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Job Summary: We are looking for full-time Servers to join our team at Lele's Roman in Brooklyn, NY. As a Server, you will be responsible for providing excellent customer service to all guests, taking orders, serving food and beverages, and ensuring guest satisfaction throughout their dining experience. Qualifications: • Proven experience as a Server or in a similar role, • Knowledge of food and beverage menus, • Excellent communication and customer service skills, • Ability to work well in a fast-paced environment, • Attention to detail and the ability to multitask, • Must be able to stand and move for extended periods Responsibilities: • Greet and seat customers in a friendly and professional manner, • Take customer orders and relay to kitchen staff, • Serve food and beverages in a timely and efficient manner, • Check in with customers to ensure satisfaction, • Handle any customer inquiries or complaints promptly and professionally, • Maintain cleanliness and organization of work areas, • Collaborate with team members to provide excellent service to guests, • Follow all food safety and sanitation procedures, • Assist in opening and closing duties as needed Acknowledgment LH Employment Services and its Managed Companies is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. LH Employment Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions made by LH Employment Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, transgender status, alienage or citizenship status, pregnancy, physical or mental disability, military status, or any other characteristic protected by the laws or regulations in the locations where we operate. LH Employment Services will not tolerate discrimination or harassment based on any of these characteristics.

Job Description Topview Sightseeing is looking for Servers to join our team and be the first point of contact for our guests. You should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Ultimately, you’ll ensure we provide excellent guest service with high standards and a pleasant cruise experience to our guests. Responsibilities: • Servers are responsible for opening and closing side-work which can include, but is not limited to:, • Polishing Glassware and Silverware, • Setting the Dining room for brunch/Dinner service with the appropriate table setup., • Preparing side stations with appropriate amount of pens and backups, • Making sure lamps and handhelds are charged before service, and put to charge after., • Making sure sugar caddies and salt and pepper shakers are replenished, • Coffee stations are clean and fully stocked., • Servers should welcome guests aboard and assist them in seating comfortably in their designation section, • Servers are required to up sell bottled water options, • Servers are responsible for accurately taking guests food and drink orders, while collaborating with the kitchen and bar staff for prompt and correct delivery of orders, • servers are responsible for memorizing the menu dishes and cocktails while upselling premium options, • Servers are to assist with the upkeep of tables, bussing, and keeping the dining area presentable., • Servers are responsible for setting and rearranging the dining area to accommodate reservations appropriately Requirements: • Proven work experience as a Server, • Hands-on experience with cash register and ordering information system, • Attentiveness and patience for customers, • Active listening and effective communication skills, • Team player, • Available to work a variety of hours, days and shifts Powered by JazzHR nPEfnhOnJ8

Job DescriptionSummary We are looking for an attentive, friendly, and enthusiastic Server to join our restaurant team. Servers are responsible for providing an exceptional dining experience by delivering prompt, courteous, and knowledgeable service to all guests. Key Responsibilities Greet guests warmly and establish a friendly rapport. Present menus, answer questions, and make recommendations to enhance the dining experience. Take accurate food and beverage orders and enter them into the POS system. Deliver food and beverages promptly and ensure proper presentation. Check in with guests throughout their meal to ensure satisfaction. Anticipate guest needs and provide attentive, personalized service. Work collaboratively with bartenders, hosts, and kitchen staff to ensure smooth service. Maintain cleanliness and organization of tables, dining area, and service stations. Process guest payments accurately and handle cash/credit transactions. Uphold all health, safety, and sanitation standards. Qualifications Previous serving experience in a restaurant or hospitality setting preferred. Strong customer service and communication skills. Ability to multitask and stay organized in a fast-paced environment. Positive attitude and team-oriented mindset. Must meet minimum age requirements to serve alcohol (where applicable). Physical Requirements Ability to stand, walk, and carry trays for extended periods. Ability to lift up to 25 lbs (trays, chairs, or supplies). Manual dexterity to handle trays, glassware, and utensils. Benefits Competitive hourly wage + tips Employee meal discounts Flexible scheduling Opportunities for career advancement

Job Description The AM Server maintains all dining room environments and equipment. The AM Server is responsible for ensuring the dining room is clean and tidy, assisting guests when they have questions about the menus/wine list, taking guests’ orders, anticipating guests’ needs and addressing them accordingly. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES Review menu for changes and specials Always provide excellent service to all of our guests Review your workstation and your mise en place, make sure all is up to par before you start your shift Set tables and stations up to company standards Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless Take guest food and beverage orders Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails Review soigne/cheat sheet before approaching the table Mark tables appropriately to food order for each course Always confirm order with the guest and double check accuracy of order before sending to the kitchen Follow SOP’s on placing orders with allergies and dietary restrictions Set up tables according to hosts' communication Enter all sales in POS without errors. Double check list of items before “sending” Be responsible for making decisions during absence of management with the needs of the guest in mind Make sure that all products served are accounted for on the final bill before presenting to the guest Set the pace and direct the flow of service Upkeep and clear tables between courses throughout the meal Support the server assistant as needed to secure service to our guests up to our standards Verify guest satisfaction with each table during each course served Anticipate guest needs, where guests will never have to ask for anything Wish each guest a warm welcome and farewell and thank them for coming Ensure all closing side-works are thoroughly completed At the end of the shift deliver all checks and report to the appropriate place according to the rules Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized Following the posted opening and closing duties and side-work sheet Attend daily pre meal/communication meetings & monthly departmental meetings Generate a good atmosphere All other responsibilities assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS 3 years’ experience in a luxury hotel environment or similar restaurant or food and beverage setting Must be available to work 6am-3pm Must have open availability and able to work weekends Positive, engaging, and energetic personality Able to be organized, manage time wisely and work with little to no direct supervision Very high attention to detail Sensitive to cultural nuances Excellent communication skills, both written and verbal on English Able to handle a multitude of tasks in an intense, fast paced environment Excellent people skills and the ability to work under pressure and with various stakeholders Ability to maintain a clean and professional appearance as per company policies Ability to stand for extended periods of time Multi-lingual is a plus TIPS and ServSafe Certified We use eVerify to confirm U.S. Employment eligibility.

Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a server delivering an exceptional dining experience to guests. Providing attentive service, expertly guide guests through the menu, and ensure that all their needs are met with grace and professionalism. ESSENTIAL FUNCTIONS AND DUTIES: Greet guests warmly upon arrival and escort them to their tables with elegance and courtesy. Present menus and provide detailed descriptions of dishes, including ingredients, cooking methods, and recommendations. Offer wine and beverage recommendations and assist with pairing selections to enhance the dining experience. Take accurate food and beverage orders from guests and enter them into the POS system promptly. Ensure all orders are transmitted to the kitchen and bar accurately and in a timely manner. Serve food and beverages to guests with precision and attention to detail, adhering to established service standards. Maintain impeccably set tables, including replacing linens, flatware, and glassware as needed. Monitor tableware and replenish supplies to ensure a flawless dining environment throughout the meal. Attend to special requests or accommodations from guests, such as dietary restrictions or seating preferences. Demonstrate a comprehensive understanding of the menu, including ingredients, preparation methods, and flavor profiles. Stay informed about daily specials, seasonal offerings, and any changes to the menu. Answer guest questions confidently and provide informed recommendations based on individual preferences. Proactively suggest additional menu items, appetizers, desserts, or beverages to enhance the dining experience. Encourage guests to indulge in premium offerings and personalized enhancements to their meals. Conduct oneself with elegance, poise, and professionalism at all times, reflecting the high standards of the establishment. Maintain a polished appearance, including adherence to grooming and uniform guidelines. KNOWLEDGE, EXPIERENCE AND SKILLS A high school diploma or equivalent is preferred. Additional training or certification in food service, hospitality, or sommelier studies preferred. Previous experience as a server in fine dining or upscale restaurant settings. Extensive knowledge of fine dining etiquette, service procedures, and wine service. Strong communication and interpersonal skills, with the ability to engage guests in a friendly and polished manner. Attention to detail and a commitment to delivering flawless service with precision and grace. Ability to work effectively in a fast-paced environment and multitask under pressure. Flexibility in scheduling, including evenings, weekends, and holidays. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Maneuvering through crowded dining areas and navigating between tables with grace and agility. Moving swiftly and efficiently to accommodate guest needs and maintain timely service. Capability to lift and carry trays, plates, glassware, and other serving equipment weighing up to a certain threshold. Transporting food and beverage orders from the kitchen or bar to guest tables with care and balance. Clear and articulate speech for communicating with guests, colleagues, and kitchen staff. Active listening skills to understand guest preferences, address inquiries, and respond to feedback effectively. Comfort wearing a designated uniform or attire required by the establishment, including appropriate footwear for long periods of standing and walking. Maintaining a polished appearance and adhering to grooming standards set by the employer. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer. Powered by JazzHR AnbGjmMWfz

Job DescriptionDescription: Position Description: In a server role, you will provide exceptional hospitality by delivering attentive, knowledgeable, and professional service throughout the dining experience. This role is responsible for ensuring every guest receives outstanding food and beverage service while creating a welcoming and memorable experience. Join Our Team! We’re looking for passionate, energetic, and outgoing individuals to become part of our team! If you thrive in a fun, fast-paced environment, we’d love to hear from you—whether you're a seasoned hospitality pro or just getting started in the industry. At Burtons Grill, we’re committed to excellence—not just in the food we serve, but in the environment we create for our guests and team. We take pride in: • A scratch kitchen using wholesome, premium ingredients, • Industry-leading protocols for food allergies and dietary restrictions, including a robust gluten-free menu, • A culture rooted in growth, creativity, and inclusion We serve contemporary American cuisine, prepared from scratch with wholesome, premium ingredients. There’s something on our menu for everyone – from juicy burgers and bountiful salads to tender steaks, fresh seafood, and more. We’re quality-obsessed when it comes to our food, and we’re just as passionate about our hospitality. Our dedication to making Burtons accessible to everyone is inherent in all we do. We’re well-known for our extensive protocols for safely serving guests with food allergies and dietary restrictions and for our gluten-free menu. We believe happy, fulfilled teams create extraordinary guest experiences—and we work hard to ensure both. With New England roots, legendary service, and a chef-inspired menu, we’ve become a favorite destination for loyal guests up and down the East Coast. Our team is committed to upholding the values of our founders and delivering exceptional service and quality every day. What We Offer: • 50% off employee dining program, • Health insurance and paid vacation for all full-time employees, • Hands-on training and real career growth opportunities, • A workplace that is a proud equal opportunity employer Ready to join us? Apply today and start your journey with a team that values passion, growth, and great hospitality. We can’t wait to meet you! We Value Diversity & Inclusion We believe a diverse team makes us stronger. We're proud to be an Equal Opportunity Employer, and we do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, or any other factor unrelated to merit. Requirements: • Must be 18 years old or older., • Previous serving experience preferred, ideally in an upscale or high-volume restaurant., • Strong communication, multitasking, and guest service skills., • Ability to work efficiently in a fast-paced environment., • Availability to work evenings, weekends, and holidays., • Alcohol service certification is required.

Job Description Topview Sightseeing is looking for Servers to join our team and be the first point of contact for our guests. You should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Ultimately, you’ll ensure we provide excellent guest service with high standards and a pleasant cruise experience to our guests. Responsibilities: • Servers are responsible for opening and closing side-work which can include, but is not limited to:, • Polishing Glassware and Silverware, • Setting the Dining room for brunch/Dinner service with the appropriate table setup., • Preparing side stations with appropriate amount of pens and backups, • Making sure lamps and handhelds are charged before service, and put to charge after., • Making sure sugar caddies and salt and pepper shakers are replenished, • Coffee stations are clean and fully stocked., • Servers should welcome guests aboard and assist them in seating comfortably in their designation section, • Servers are required to up sell bottled water options, • Servers are responsible for accurately taking guests food and drink orders, while collaborating with the kitchen and bar staff for prompt and correct delivery of orders, • servers are responsible for memorizing the menu dishes and cocktails while upselling premium options, • Servers are to assist with the upkeep of tables, bussing, and keeping the dining area presentable., • Servers are responsible for setting and rearranging the dining area to accommodate reservations appropriately, • Handle mooring lines to dock or undock the vessel, • Responsible for getting underway, mooring, anchoring, handling lines, and bridge operations in all weather conditions, • Perform lookout duties while underway, including watching for other vessels and monitoring the waterway for potentially unsafe conditions, • Assist in boarding and disembarking of passengers, • Assist with filling water, bunkering fuel, unloading black water, connecting and disconnecting shore power as directed, • Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed, • Seek the highest levels of quality and professionalism, • Maintain passenger count, • Work to achieve the highest levels of performance and productivity, • Assist with training of crew as directed, • Seek continuous improvement, • Assist the Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations, • Assist the Captain in ensuring the vessel is in an inspection-ready condition at all times, • Monitor passenger & crew member safety issues on the boat. Ensure that safety equipment is utilized and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials, • Participate in meetings, training, drills and safety audits as required by USCG & company policy, • Develop the understanding of all phases of shipboard safety procedures and knowledge of the location and use of all firefighting and safety equipment (i.e. fire extinguishers, fire stations, life preservers, work vest, and life floats), • Use proper Personal Protective Equipment (PPE), • Report safety, operational, and environmental issues to your direct supervisor immediately, • Additional job duties assigned Requirements: • This position requires a pre-employment drug screen due to federal contract requirements., • Proven work experience as a Server, • Hands-on experience with cash register and ordering information system, • Attentiveness and patience for customers, • Active listening and effective communication skills, • Team player, • Previous marine experience preferred, • Must be able to lift 50 lbs, • Available to work a variety of hours, days and shifts .Pay: This position pays $17/hr + tips Powered by JazzHR 5GEOaXEu3b

Job Description Server ROLE PURPOSE A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations. KEY RESPONSIBILITIES & ACCOUNTABILITIES Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations. Promptly and accurately takes food and beverage requests from Guests. Ensures expedient service of food and beverages to the Guest. Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate. Learn TGIF menu and beverages, expertly recommends and upsells on items. ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger. Follows all Fridays Service Style Standards. Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable. Practices conversational ordering by mentioning current promotional features. KEY DECISIONS Influences: Guest experience Exercising standards of Responsible Service of Alcohol MEASURES OF SUCCESS Consistently fulfill the Key Responsibilities and Accountabilities above Service Strength Code rating meets/exceeds company standards Guest satisfaction scores Meeting all key metrics outlined on the myPerformance scorecard QUALIFICATION REQUIREMENTS Must be able to deliver plates and food and clear tables Must be able to lift up to 30 lbs. Must be able to hear well amongst loud background noise Must be dressed neatly and well groomed in company approved uniform at all times Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately Must be able to calmly respond to angry Guests and notify a Manager Must be able to read and write notes to hearing impaired Guests Must be able to read menus to sight-impaired Guests Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request Must be able to read and write ∙ Must be able to stand and walk during entire shift Must be able to reach, bend, stoop and wipe counters/tables COMPETENCIES PASSION FOR THE GUEST – Creates a seamless Guest experience for by being the face of the door, welcoming the Guests, and enthusiastically meeting their needs. Creates a strong first impression promptly greeting Guests. Pays attention to details; remembers names and favorites of regular Guests. Makes a difference in the guest experience by personalizing service to exceed guest expectations. Goes above and beyond to establish a personal connection with guests to make them feel warm, welcome and appreciated. Makes the bar an attractive and exciting place to visit. Establishes a strong rapport with all Guests to create Friday’s fans and repeat business. Shows awareness of Guest needs and expectations; prevents problems before they occur. COMMUNICATION – Keeps the lines of communication positive, open and productive. Communicates in an open, sincere manner to build rapport with Guests and Team Members. Shares information with others to raise awareness of potential needs and concerns. Keeps interaction positive and productive; avoids conveying negative messages. Responds positively to conflict situations and works to find appropriate solutions. Listens carefully and attentively to others without interrupting. Asks thoughtful questions to ensure proper understanding of the message being conveyed. Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions. FLAIR & SALESMANSHIP – Keeps it fun and keeps it real; seeks opportunities to sell others on the whole TGI Fridays experience. Demonstrates a unique, lighthearted style that is personal and memorable. Listens carefully to Guests’ needs and suggests add-ons accordingly. Possesses a contagious energy that translates to Guests and Team Members. Knows TGI Fridays drinks and menu items and is able to speak knowledgeably to make personal recommendations. Grows the business and expertly upsells menu items where appropriate. Proactively looks for ways to improve the guest experience and takes initiative to make changes as needed. Enthusiastically promotes the TGI Fridays brand and menu items. RELIABILITY & ACCOUNTABILITY – Works hard, carefully follows direction and established guidelines, and delivers quality results. Consistently arrives to work prepared and ready for the shift. Ensures all responsibilities are fulfilled before ending his/her shift. Makes him/herself available to take on additional shifts and/or responsibilities. Sets the standard by adhering to established rules and guidelines. Organizes his/her tasks in order of priority to ensure timely and thorough completion. Admits mistakes and takes prompt action to correct them. Holds self and others accountable for delivering consistent quality results. FLEXIBILITY & STRESS TOLERANCE – Knows that anything can and will happen and is willing to mix things up anyway. Responds quickly to changing needs and adapts as necessary to meet new challenges. Displays a positive, confident attitude for tackling new challenges and initiatives. Handles multiple tasks without becoming visibly overwhelmed or flustered. Easily adjusts to meet changing demands and new responsibilities. Promptly anticipates and reacts to potential Guest needs and problems. Dives into peak service situations with energy and ease. Responds calmly to problems and controls emotional reactions. Handles him/herself in a professional manner at all times. TEAMWORK & COLLABORATION – Fuels an environment where everyone pitches in and gets along. Recognizes the importance of working together to accomplish goals. Actively promotes cooperation, respect, and acceptance of all Team Members. Establishes positive and supportive working relationships with all Team Members to maintain a productive environment. Takes on additional responsibilities to ensure proper coverage during rush periods. Reaches out to Team Members when necessary to ensure timely completion of all tasks. Takes advantage of opportunities to set an example for new or inexperienced Team Members.

Job DescriptionDescription: Maya, by Richard Sandoval Hospitality, Manhattan, NY Maya is a distinguished dining destination within the Richard Sandoval Hospitality Management family, known for its exceptional cuisine and innovative beverage experiences. As part of the Richard Sandoval Hospitality Management, we are committed to delivering an exceptional dining experience. We are currently seeking a Server to contribute to our ongoing success. As a Server, you will play a crucial role in enhancing the customer experience according to RSR hospitality standards. Responsibilities: • Pass the Responsible Service of Alcohol Test., • Serve a set number of tables as determined by management., • Possess complete knowledge of RSR Restaurant’s food and beverage preparation., • Sell alcohol and food items professionally., • Use a computer for order processing., • Interact with guests in a friendly and efficient manner., • Maintain specific side-work and ensure the cleanliness and smooth operation of the restaurant., • Clear and reset tables., • Check guest identification for legal age to consume alcoholic beverages., • Observe guest behavior, count drinks served, and offer a taxi to guests who should not drive., • Ensure guest satisfaction, striving to exceed expectations., • Report to work in a neat and clean uniform with well-groomed hair and personal hygiene., • Other duties as directed. Requirements: Qualifications: High school diploma or equivalent. • 3 years of experience in a similar position., • Basic mathematical skills with the ability to make change., • Reading and writing proficiency., • Computer skills for order processing., • Knowledge of workplace safety procedures., • State health and alcohol compliance cards (if applicable)., • Ability to suggestively sell food and beverage items., • Excellent communication skills., • Multi-tasking and ability to thrive in a fast-paced environment. Benefits: • Competitive compensation., • Health, dental, and vision insurance options, including disability, life, and more., • Opportunities for professional growth and development., • Employee discounts on dining at the Richard Sandoval Hospitality Restaurants across the country., • Paid sick leave, paid birthday, and 5 days of Parental Leave., • A supportive and inclusive work environment. If you are an experienced and dedicated Server with a passion for delivering exceptional dining experiences, we invite you to apply for the Server position at [Insert Restaurant]. Join our team and be a part of our commitment to excellence, guest satisfaction, and a thriving dining environment. [Insert Restaurant] is an equal opportunity employer and welcomes candidates from diverse backgrounds to join our team.

Job Description • We have an opening for a full time LINE SERVER position., • Location: Bank Of America - 1 Bryant Park, New York, NY 10036. Note: online applications accepted only., • Schedule: Full time; Days may vary, 6:00 AM start time. More details upon interview., • Requirement: No previous experience is required., • Pay Range: $19.00 per hour to $22.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1573326. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Summary: Responsible for the final preparation of all food items served in food-service area in accordance with current applicable federal, state and local standards, guidelines and regulations, with our established policies and procedures. May be directed by the kitchen supervisor, relief manager or team leader to ensure that quality service is provided at all times. Essential Duties and Responsibilities: • Provides quality customer service by providing one-on-one attention to detail., • Participates in the preparation and service of food and beverage items in adherence to company food standards for presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control., • Cleans work area and equipment used in food preparation and service., • Follows all safety and sanitation procedures. Delivers food items to and from main kitchen., • Promotes clean, safe and neat environment for residents, self and staff., • Cooperates with staff of other departments in performing job duties., • Contributes to the team; exhibits professionalism with customers, fellow employees and others., • Performs other duties as assigned. Associates at Restaurant Associates are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.