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Job DescriptionJob Summary The Server is responsible for delivering exceptional, personalized service to every guest while upholding the standards of CUT by Wolfgang Puck. This role requires strong menu knowledge, refined service technique, and the ability to anticipate guest needs in a high-volume, upscale steakhouse environment. Servers work closely with the front-of-house and culinary teams to ensure flawless execution from greeting through farewell. Key Responsibilities Provide warm, professional, and attentive service throughout the guest experience Demonstrate expert knowledge of the menu, including steaks, preparations, accompaniments, and wine/cocktail pairings Accurately take and enter orders, pacing service appropriately for each table Coordinate closely with kitchen and support staff to ensure timely, precise execution Maintain a polished section, including table maintenance, resets, and side work Handle guest questions, requests, and concerns with confidence and grace Adhere to all service standards, safety, and sanitation guidelines Represent the CUT and Wolfgang Puck brand with professionalism at all times Pay: $17.00 / hour plus tips Qualifications Minimum 2 years of serving experience in an upscale, fine dining, or high-volume restaurant Steakhouse or luxury hospitality experience strongly preferred Strong communication and interpersonal skills Ability to remain calm, focused, and gracious under pressure High attention to detail and strong organizational skills Flexible availability, including evenings, weekends, and holidays What We Offer Competitive hourly pay plus tips Medical, dental, and vision benefits for eligible team members 401(k) with company match Paid time off Dining discounts across Wolfgang Puck restaurants Growth and advancement opportunities within a world-class hospitality group Join a Culinary Icon CUT by Wolfgang Puck is a globally recognized fine dining brand built on excellence, hospitality, and precision. If you take pride in your craft and are passionate about delivering elevated service in an iconic restaurant, we invite you to apply. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist, and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders, and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc. Work Conditions: May require evening and weekend hours. While performing the duties of this job, the employee generally works in an indoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. You will usually be based indoors, splitting your time between the front of the restaurant and the kitchen. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

FP&A Client Budget and Reporting Manager Salary Range: $130-$145,000 This is an in office role located in the Financial District with the ability (after 90 days of employment) to work from home up to two times per month Position Overview HVPT ICON Parking is seeking an FP&A analyst to support the organization’s reporting and budgeting to over 180 landlords nationally. This role is critical in ensuring our landlords receive accurate and timely reporting and support for garage operations and the ability to review and approve annual budgets and variances to those budgets. The ideal candidate brings a strong reporting and budgeting skillset with a focus on accurate, timely and consistent reporting to the client. The successful candidate will excel at navigating complex financial structures while partnering cross-functionally with the Executive Accounting, FP&A, and Operations Teams on all aspects of the role. Core Deliverables • Accurate and timely Profit and Loss Statements for all assigned locations monthly, • On-time reporting packages delivered to clients and landlords per each agreement's requirements, • Budget preparation for client budgets by month and year, including support for all assumptions required for client approval of the proposed budget Responsibilities Monthly Close & P&L Ownership • Prepare interim and final financial statements for each internal review and final client submission from Adaptive Planning, • Create improved financial statements based on industry best practices and consistent reporting across all 180+ locations, • Partner with the accounting organization for changes required to finalize financial statements. Interact throughout the month with the Operations Teams for review and input on reports, analysis and executive summaries for client distribution Profit Calculations • Review and signoff on all incentive fees and percentage rent profit share calculations and provide confirmation to the accounting team for final journal entries Reporting & Distribution • Partner with Accounting to prepare and review reporting packages once net income clears to zero, • Distribute packages for internal and external reviews during the monthly close including the Operations Team responsible for the location, Landlords for profit share (percentage rent) locations and Accounting team for completeness Process & Data Governance • Maintain the monthly deliverables calendar: landlord deadlines and contractual obligations for monthly and/or periodic reporting Qualifications • 5-7 years of proven FP&A reporting and analysis, preferably experience in Adaptive Planning or equivalent planning software, • Strong budgeting skills with the ability to prepare and support budget preparation across all clients, • Strong written and verbal communication; comfortable as the primary client/landlord contact, • Process discipline: works to a calendar, closes to a deadline, documents to a standard

Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values-driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress. WHERE YOU CONTRIBUTE The Distributor Sales Manager, Americas is accountable for driving profitable sales growth and premium brand execution across distributor-managed markets in the Americas, with immediate focus across LATAM and Canada. Reporting to the Head of Partner Management, this role translates the global partner-market strategy into clear commercial plans, joint business plans and seasonal execution with distributor partners. The role acts as the day-to-day commercial owner for assigned partners, balancing sales delivery, margin protection, brand elevation and operational excellence across wholesale, retail, e-commerce and marketplace opportunities. The role is expected to partner closely with Sales Operations, Supply & Demand, Merchandising, Marketing, Finance, Legal and Americas market stakeholders to ensure distributor plans are commercially robust, operationally deliverable and aligned to global guardrails. It will support the development of a scalable, capital-light partner model that expands Dr. Martens' footprint while protecting consumer experience and brand standards. CORE ACCOUNTABILITIES • Sales Strategy & Planning - Develop and execute distributor sales plans for assigned Americas markets, aligned to global commercial frameworks, seasonal priorities and local market opportunity., • Revenue & Margin Delivery - Own assigned distributor revenue, gross margin and profitability KPIs, identifying risks and opportunities through regular trading reviews., • Partner Account Management - Build strong day-to-day relationships with distributor partners and ensure clear joint business plans, targets, calendars and follow-up actions are in place., • Joint Business Planning & Quarterly Reviews - Lead structured planning with partners, including seasonal buys, account priorities, market activations, sell-through reviews and corrective actions., • Wholesale, Retail & E-commerce Growth - Support partner execution across premium wholesale accounts, mono-brand retail, partner-operated e-commerce and selective marketplace opportunities in line with brand standards., • Forecasting & Demand Planning - Partner with Supply & Demand and Sales Operations to develop accurate forecasts, support order placement and improve inventory flow, availability and turn., • Assortment & Merchandising Input - Provide market feedback into merchandising teams, including product opportunities, local consumer needs, retail/e-commerce performance and future assortment recommendations., • Operational Excellence - Support orderbook management, PO follow-up, shipment visibility and issue resolution, escalating systemic service or process blockers where required., • Cross-Functional Collaboration - Work closely with Marketing, Product Merchandising, Finance, Legal, Operations and US/Canada stakeholders to deliver joined-up go-to-market execution., • Performance Management & Reporting - Monitor sales, sell-through, inventory, account penetration and partner execution KPIs, providing clear updates, recommendations and action plans., • Customer & Consumer Experience - Ensure distributor partners deliver a premium brand and consumer experience across channels, consistent with Dr. Martens standards and partner-market expectations. KEY SKILLS & CAPABILITIES • Commercial Acumen - Strong understanding of distributor, wholesale, retail and e-commerce dynamics, including pricing, margin management and market growth levers., • Partner Relationship Management - Ability to build trusted relationships with distributors and internal stakeholders while holding partners accountable for execution and performance., • Strategic Thinking & Execution - Able to translate global strategy into practical local plans, with clear priorities, sequencing and measurable outcomes., • Analytical & Data-Driven Decision Making - Confident interpreting sales, sell-through, inventory and forecast data to identify risks, opportunities and recommended actions., • Operational Discipline - Good knowledge of order-to-cash processes, orderbook management, seasonal calendars, inventory flow and cross-functional issue resolution., • Influencing & Stakeholder Management - Able to align stakeholders across regions and functions, especially where distributor decisions interface with Americas market teams., • Brand & Consumer Focus - Understands the importance of premium distribution, brand-right execution and consistent consumer experience across partner channels., • Communication & Presentation - Clear, concise communicator able to present partner plans, trading updates and recommendations to senior stakeholders., • Cultural Agility - Comfortable working across multiple markets and partner organisations, adapting approach to local ways of working while maintaining global standards., • Language Skills - Fluent English required; Spanish and/or Portuguese would be advantageous for LATAM partner engagement. Workplace & Role Requirements • Ability to work at a standard computer workstation 40+ hours per week, with or without accommodation, • Travel Requirement – 5% We live and breathe Rebellious Self Expression at Dr. Martens, and there are 3 core values at the heart of it. They never stand alone, but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. At DM your technical capability will go hand in hand with the below: • Great relationship management that delivers results through effective teamwork, • You’ll be a proud custodian to our DM’s culture, embodying what we stand for and encouraging others to do the same, • You’ll help build a highly engaged team – ensuring a collaborative culture and providing guidance & support to other team members, • You will take ownership for your own development, proactively seeking out feedback to build self-awareness, • You will bring the outside-in; you’ll share best practice across the team/business and encourage ideas sharing as well as collaborative problem solving, • You’ll lead the way and role model on all things DE&I & wellbeing WHAT'S IN IT FOR YOU? • Welcome to the brand pair of Docs, • Employee discount of 65% off footwear and 50% on accessories, • Early Friday finish in the summertime, • Affordable & comprehensive Medical, Dental & Vision packages, • Our Employee Assistance Program – for when times might get tough, • 401(k) Pre-Tax and Roth Retirement savings plans, • DM Foundation, supporting and empowering our communities around the world, • Paid volunteer hours PAY DETAILS • $95,000 - $105,000 per year., • Exact compensation may vary based on skills, experience, and location. READY TO FILL YOUR BOOTS? If you're excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we'd love to hear from you. For roles where a background check is required, employment is contingent upon successful completion of the screening process in accordance with applicable laws. Background checks are only initiated after a conditional offer of employment has been extended and accepted. We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at jobs@drmartens.com and we will work with you to meet your accessibility needs. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to authentically speak to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

We are looking for a Sr. Financial Systems & FP&A Manager to serve as the owner and subject matter expert of Adaptive Planning (formerly Adaptive Insights) The Candidate MUST HAVE (7+ years) significant experience with Adaptive. Location: New York, NY (Financial District) Department: Finance / FP&A Reports to: VP of FP&A Compensation: $140,000–$155,000 base salary This is an in-office position 5 days a week – After 90 days of employment, the candidate will be eligible to work from home two days per month Position Summary We are seeking a Financial Systems & FP&A Sr. Manager to serve as the primary internal owner and subject matter expert for Workday Adaptive Planning (formerly Adaptive Insights). This is a systems-focused FP&A role, with approximately 65–70% of the position focused on Adaptive administration, integrations, data management, system development, and process improvement, and approximately 30–35% focused on FP&A, including budgeting, forecasting, financial modeling, reporting, and analysis. The successful candidate will be responsible for ensuring that Adaptive is reliable, scalable, properly integrated with the Company's financial systems, and effectively supports the Company's planning, budgeting, forecasting, and reporting processes. The ideal candidate combines strong financial systems expertise with substantial FP&A experience. They should be comfortable managing the technical aspects of Adaptive while understanding the underlying financial data and how Finance uses the system. This position will also be responsible for understanding and improving the Company's existing Adaptive environment. The environment has evolved over time and may contain system nuances, workarounds, dependencies, or processes that can be improved. The successful candidate should have the judgment to understand the existing environment before making changes, identify opportunities for improvement, and implement changes at the appropriate time without unnecessarily disrupting ongoing Finance operations. Key Responsibilities 1. Workday Adaptive Planning Administration & Systems — 65–70% • Serve as the primary internal administrator and subject matter expert for Workday Adaptive Planning., • Manage day-to-day administration, configuration, maintenance, and optimization of the Adaptive environment., • Manage users, roles, security, permissions, versions, dimensions, accounts, levels, attributes, sheets, and other system configurations., • Maintain and improve Adaptive models, reporting structures, dashboards, and planning applications., • Troubleshoot system, model, reporting, and data issues., • Establish appropriate controls around system changes and configuration., • Maintain documentation of Adaptive architecture, configurations, integrations, and key processes., • Coordinate with Workday and external consultants when specialized support is required., • Serve as the internal point of contact for Adaptive-related questions and issues. 1. Integrations & Data Management • Own and monitor integrations between Adaptive and source systems, including NetSuite., • Manage financial and non-financial data loads into Adaptive., • Maintain data mappings, imports, schedules, configurations, and related processes., • Troubleshoot integration failures, mapping issues, missing data, and unexpected results., • Investigate and resolve discrepancies between source systems, upload files, and Adaptive., • Establish and maintain validation and reconciliation controls following uploads and integrations., • Ensure data is accurate and complete (incorporating checks) before it is used for budgeting, forecasting, reporting, or analysis., • Identify opportunities to automate manual data processes and reduce reliance on Excel., • Manage testing and change controls for integration and system changes., • Partner with Accounting and FP&A to understand and document how financial and operational data flows into Adaptive. 1. Adaptive Environment Optimization & Continuous Improvement • Develop a comprehensive understanding of the existing Adaptive environment, including its structure, models, dimensions, integrations, data flows, business rules, reporting, and planning processes., • Evaluate the environment for efficiency, scalability, usability, data integrity, and performance., • Identify and document system nuances, workarounds, dependencies, and areas of unnecessary complexity., • Distinguish between critical issues requiring immediate attention and longer-term opportunities for improvement., • Develop a practical roadmap for incremental system and process improvements., • Recommend changes based on business impact, risk, effort, and timing rather than redesigning the environment for the sake of redesign., • Properly test and manage significant changes before moving them into production., • Simplify models, eliminate unnecessary manual processes, improve integrations, and reduce reliance on Excel where appropriate., • Ensure system improvements support the Company's financial and operational processes., • Continuously reassess the environment as the Company's business, reporting requirements, and data architecture evolve. 1. FP&A, Planning & Analysis — 30–35% • Support the Company's annual budgeting and forecasting processes within Adaptive., • Develop and maintain financial models for budgets, forecasts, and scenario analysis., • Prepare and analyze actual-to-budget and actual-to-forecast reporting., • Develop and maintain management reports, dashboards, and other FP&A reporting., • Partner with FP&A leadership and business stakeholders to understand planning and reporting requirements., • Translate FP&A requirements into effective Adaptive solutions., • Migrate appropriate planning and reporting processes from Excel into Adaptive., • Support monthly forecasting, variance analysis, management reporting, and financial analysis., • Provide financial analysis and decision support as needed. 1. Cross-Functional Partnership • Partner with FP&A, Accounting, IT, HR, and operational teams on financial systems and planning processes., • Help establish appropriate reconciliation between source systems and Adaptive., • Understand business requirements and translate them into practical system solutions., • Train and support Adaptive users., • Promote consistent processes, controls, and data integrity across Finance., • Serve as a bridge between Finance's business requirements and the technical capabilities of Adaptive. Required Qualifications • Bachelor's degree in Finance, Accounting, Business,+ Information Systems, or a related field., • Significant relevant experience in financial systems, FP&A, or a combination thereof, with 7+ years of experience preferred, • Significant (5+ years experience) hands-on experience with Workday Adaptive Planning / Adaptive Insights., • Strong budgeting, forecasting, financial modeling, and FP&A experience., • Experience with financial-system integrations and financial data flows., • Strong Excel and financial modeling skills., • ERP experience; NetSuite strongly preferred., • Strong analytical and problem-solving skills, including the ability to troubleshoot system, integration, and data issues., • Strong communication skills and the ability to work effectively with both technical and finance stakeholders., • Ability to understand an existing financial systems environment and improve it thoughtfully rather than unnecessarily redesigning it., • Experience serving as the primary administrator or owner of Workday Adaptive Planning., • Experience integrating Adaptive with NetSuite or another ERP., • Experience with APIs, integration tools, or automated data feeds., • Experience designing or modifying Adaptive models and planning structures., • Experience migrating budgeting, forecasting, or reporting processes from Excel into Adaptive. Preferred Qualifications • Experience with financial reporting and management dashboards., • Experience working in a multi-entity environment., • Experience with Accounting reconciliations and financial data validation., • Adaptive certification or formal Workday Adaptive Planning training., • Experience inheriting and optimizing an existing Adaptive environment rather than building a system entirely from scratch. What Success Looks Like in the First 6 Months • Becomes the Company's primary internal Adaptive expert and owner., • Develops a deep understanding of the existing Adaptive environment and its architecture., • Independently manages routine administration, troubleshooting, and system support., • Documents key data flows, integrations, configurations, and dependencies., • Establishes reliable validation and reconciliation processes for data loads and integrations., • Improves the NetSuite-to-Adaptive process and overall data reliability., • Identifies and prioritizes meaningful system and process improvements., • Develops a practical roadmap for longer-term Adaptive enhancements., • Reduces unnecessary reliance on Excel for budgeting, forecasting, and reporting., • Successfully supports FP&A budgeting, forecasting, and reporting processes., • Improves the Company's financial systems and planning architecture over time., • Reduces dependence on outside consultants for routine Adaptive administration and support. Ideal Candidate The ideal candidate is a systems-oriented finance professional who understands both the technology and the finance behind it. This is not a traditional IT systems administrator who lacks an understanding of Finance, nor is it a traditional FP&A professional who has only limited exposure to financial systems. The successful candidate should be able to Own the system, Understand the data, Understand the finance, Improve the environment. They should be able to determine not only whether a data load technically worked, but also whether the resulting financial information is accurate. The ideal candidate will also recognize that an existing financial system should be understood before it is changed. They should be comfortable inheriting a complex environment, learning its architecture and dependencies, identifying the highest-value opportunities, and making thoughtful improvements at the appropriate time without disrupting ongoing budgeting, forecasting, reporting integration activities.

ISABEL MARANT Founded in Paris in 1995, Isabel Marant is an icon of cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, Isabel Marant offers a relaxed and effortless take on luxury clothing and accessories for men and women, seductive, intuitive and always disruptive. This role is located at our NY Office location. Overview: The PR & VIP Intern provides essential support to the PR Assistant and PR Manager, aiding in the execution of VIP and talent relations, event coordination, public relations activities and showroom organization. This role is integral in ensuring the smooth operation of PR initiatives and maintaining brand image. Key Responsibilities: • Support sample requests by coordinating and recording inbound/outbound movements across departments among leading media outlets, stylists, talent and VIP, • With PR assistant, liaise with wholesale team to coordinate and record any inbound/outbound sample movements, • Along with PR assistant, coordinate domestic and international shipping, • Organization and maintenance of PR showroom and closet, • Digital sample organization through Launchmetrics, • Recaps and assistance on projects as needed, • Monitor social coverage, • Support with prep for domestic brand activations, • Conduct occasional research for influencer seeding and brand partnerships, • Ad hoc admin duties Profile: • Highly detail-oriented with a strong ability to organize, • Strong communications skills working within a team, • Previous experience in public relations preferred, • Proficiency in Launchmetrics is a plus This internship is unpaid and eligible for school credit only Isabel Marant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ICON Luxury Group is seeking a highly organized, detail-oriented Production & Operations Assistant to support our day-to-day production, logistics, and operations. This role is ideal for someone who enjoys working with data, staying organized and managing multiple tasks at a time. You will play a key role in keeping production schedules, shipments, documentation, and vendor communications running smoothly. Success in this position means maintaining accurate records, tracking deadlines, following up proactively, and ensuring information is always organized and up to date. If you are a self-starter, someone who enjoys solving problems, working with Excel, and keeping complex projects organized, this could be a great opportunity for you! Key Responsibilities: Production & Order Management • Track production orders from confirmation through final shipment, • Maintain and update production status reports daily, • Reconcile quantities against factory confirmations, invoices, and shipping documents, • Prepare production order sheets, packing lists, and proforma invoices using company templates, • Monitor sample requests, shipments, tracking numbers, and delivery status Excel & Data Management • Build, maintain, and update production, inventory, and pricing spreadsheets, • Cross-reference multiple Excel files to identify discrepancies, missing information, duplicate style numbers, pricing errors, or quantity mismatches, • Consolidate data into master spreadsheets, • Maintain consistent file structures and formatting, • Create reports, summaries, and pivot table analyses as requested, • Maintain accurate product information including style numbers, colors, sizes, materials, UPCs, and product classifications Shipping & Logistics • Track container and air shipments from factory through final delivery, • Monitor freight and courier tracking numbers and update estimated arrival dates, • Maintain shipment calendars and key milestone dates, • Organize shipping documents including invoices, packing lists, bills of lading, and customs paperwork, • Follow up with factories, freight forwarders, and warehouses to ensure shipments stay on schedule Communication & Coordination • Draft professional emails to vendors, factories, freight forwarders, and internal teams, • Follow up on outstanding requests and maintain action-item lists until resolved, • Summarize lengthy email conversations into clear next steps, • Coordinate with overseas suppliers across multiple time zones Organization & Administrative Support • Maintain daily and weekly task lists independently, • Track deadlines and proactively escalate potential delays, • Organize shared folders and maintain logical file structures, • Archive completed projects while keeping active files organized and accessible, • Prepare recurring operational reports on schedule Qualifications Required • Advanced Microsoft Excel skills, including:, • XLOOKUP/VLOOKUP, • Pivot Tables, • Filtering and Sorting, • Conditional Formatting, • Basic formulas, • Excellent attention to detail and accuracy, • Strong written and verbal communication skills, • Highly organized with the ability to manage multiple priorities, • Self-motivated with excellent follow-through, • Comfortable identifying issues and asking questions when clarification is needed, • Proficient with Outlook or Gmail, calendars, and cloud-based file management platforms such as Google Drive, SharePoint, or Dropbox Preferred • Experience with production, sourcing, supply chain, logistics, or operations, • Familiarity with HTS codes, duty rates, FOB/LDP pricing, and proforma invoices, • Experience working with major retailers and vendor compliance requirements, • Knowledge of UPC/barcode systems and carton labeling, • Experience working with overseas factories, particularly in Asia, • Google Sheets experience, • Basic automation experience using Excel macros or Python Work Location: In person EOE

Job Description ABOUT ELYSÉE NEW YORK Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York by Wunderkind Hotels is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies. ABOUT SALON SANSSOUCI At the heart of Elysée New York is Salon Sanssouci, the hotel's intimate, residential-style lounge, inspired by the elegance and relaxed hospitality of Sanssouci Palace in Potsdam, Germany. More than a hotel lounge, Salon Sanssouci is the social and cultural living room of the hotel, which has been a New York City icon for 100 years. Salon Sanssouci is a place where guests begin their morning, gather throughout the day, and settle into evening conversation. True to its French meaning “without worries,” Salon Sanssouci carries the details, so guests never have to. The experience is refined but never formal, handled with warmth and discretion. POSITION OVERVIEW Elysée New York is seeking a skilled, detail-driven Line Cook to prepare and present high-quality food across Salon Sanssouci and the hotel's food and beverage operations. Reporting to the Executive Sous Chef, this individual executes approved recipes with consistency and precision, upholding Leading Quality Assurance standards in every dish that leaves the kitchen. The Line Cook works collaboratively with the Executive Sous Chef, Line Cooks, Stewarding, and Food & Beverage teams to support daily culinary operations and maintain a clean, safe, and efficient kitchen environment, contributing to an exceptional guest dining experience. ESSENTIAL JOB FUNCTIONS CULINARY PREPARATION AND QUALITY • Prepare and present menu items accurately and consistently, following approved recipes, production sheets, and banquet event orders., • Inspect and accept all daily incoming food deliveries, • Prepare multiple menu items simultaneously while maintaining quality, consistency, and timing across the line., • Apply strong food preparation techniques and cooking methods, operating kitchen equipment safely and efficiently., • Maintain proper food storage, labeling, dating, and inventory rotation procedures (FIFO) throughout the shift. FOOD SAFETY AND SANITATION • Follow food safety, sanitation, and HACCP principles, and comply with all health department regulations., • Maintain a clean, organized, and sanitary work area throughout service. COLLABORATION AND KITCHEN OPERATIONS • Communicate effectively with the Executive Sous Chef, Line Cooks, Stewarding, and Food & Beverage teams to ensure smooth, timely service., • Work both independently and collaboratively as part of the culinary team, supporting colleagues during high-volume periods., • Maintain strong organizational and time-management habits to keep the line running efficiently during service. QUALITY ASSURANCE • Uphold Leading Quality Assurance and Elysée New York culinary standards in every dish prepared., • Maintain consistency and attention to detail across every plate, recognizing that each dish contributes to the guest's overall impression of Elysée New York. REQUIRED QUALIFICATIONS AND SKILLS • Knowledge of food preparation techniques, cooking methods, and kitchen equipment., • Working knowledge of food safety, sanitation, HACCP principles, and health department regulations., • Strong organizational and time-management skills, with the ability to work efficiently in a fast-paced commercial kitchen., • Strong attention to detail and commitment to quality and consistency., • Ability to communicate effectively with culinary and Food & Beverage team members, and to work independently and collaboratively as part of a team., • Previous culinary experience within a hotel, restaurant, or comparable food and beverage environment., • Ability to obtain and maintain all required food handler certifications., • Experience within the New York City luxury hospitality market., • Previous experience with a luxury boutique or independent luxury property., • Multilingual capabilities are a plus, though not required. PHYSICAL REQUIREMENTS • Stand and walk for extended periods throughout the shift., • Frequently bend, stoop, kneel, reach, push, pull, and lift., • Lift and carry up to 50 pounds regularly, and heavier items with assistance., • Work in commercial kitchens with exposure to heat, steam, refrigeration, sharp equipment, and cleaning chemicals., • Perform repetitive motions involving chopping, mixing, lifting, and food preparation, safely operating commercial kitchen equipment throughout the shift. COMPENSATION AND BENEFITS • Competitive salary, benefits package, 401(k) eligibility, professional development opportunities, and hotel travel benefits available through eligible programs. WHY JOIN ELYSÉE NEW YORK Joining Elysée New York is an opportunity to help shape the re-emergence of a legendary New York hotel and to build a new standard of intimate, personalized luxury hospitality. The Line Cook shapes a guest's experience of Elysée New York, one plate at a time, work that is considered, exacting, and built to last, on a platform toward future hotel leadership growth opportunities. We invite candidates who believe that luxury is defined not by formality alone, but by generosity, discretion, and the ability to make every guest feel genuinely seen, to join us and help build a place where every guest, and every team member, belongs. EQUAL OPPORTUNITY STATEMENT Elysée New York, managed by Crescent Hotels & Resorts, is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the applicable Know Your Rights notice from the United States Department of Labor. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furtherm

Job Description ABOUT ELYSÉE NEW YORK Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York by Wunderkind Hotels is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies. ABOUT SALON SANSSOUCI At the heart of Elysée New York is Salon Sanssouci, the hotel's intimate, residential-style lounge, inspired by the elegance and relaxed hospitality of Sanssouci Palace in Potsdam, Germany. More than a hotel lounge, Salon Sanssouci is the social and cultural living room of the hotel, which has been a New York City icon for 100 years. Salon Sanssouci is a place where guests begin their morning, gather throughout the day, and settle into evening conversation. True to its French meaning “without worries,” Salon Sanssouci carries the details, so guests never have to. The experience is refined but never formal, handled with warmth and discretion. POSITION OVERVIEW Elysée New York is seeking a dependable, detail-oriented Steward to maintain the cleanliness, sanitation, organization, and availability of china, glassware, silverware, cookware, utensils, and kitchen equipment across Salon Sanssouci and the hotel's food and beverage operations. Reporting to the Executive Sous Chef, Food and Beverage Management, and the Director of Operations, this individual ensures clean, properly sanitized service items are ready whenever Culinary and Salon Sanssouci teams need them. The Steward upholds Leading Quality Assurance and Forbes Five-Star standards behind the scenes, safeguarding the quality guests never see but always feel, and maintains a safe, clean, and efficient work environment in compliance with hotel, brand, and health department standards. This position requires flexibility across mornings, afternoons, evenings, weekends, holidays, and extended hours based on business demands. ESSENTIAL JOB FUNCTIONS DISHWASHING AND SANITATION • Operate commercial dishwashing equipment safely and efficiently to wash, rinse, sanitize, and organize dishes, glassware, flatware, cookware, utensils, trays, smallwares, and kitchen or service equipment according to established procedures., • Sort, scrape, rinse, wash, sanitize, dry, and properly store dishes, glassware, flatware, pots, pans, smallwares, and food-preparation equipment., • Inspect cleaned items to ensure they are free of food residue, stains, grease, chips, cracks, and other damage after returning them to service or storage., • Monitor dish machine temperatures, chemical levels, and sanitizer concentrations according to manufacturer instructions, workplace procedures, and applicable health requirements; complete required temperature, sanitizer, and cleaning logs accurately., • Refill detergents, rinse agents, sanitizers, and other cleaning chemicals according to established procedures, using them safely and in accordance with product labels, Safety Data Sheets, and training requirements. INVENTORY, TRANSPORT, AND STORAGE • Maintain an adequate supply of clean dishes, glassware, flatware, cookware, utensils, and service equipment for kitchens, dining areas, and other food and beverage service needs., • Transport clean and soiled service items safely between dish areas, kitchens, dining rooms, service areas, and storage locations., • Rack, stack, organize, and store dishes, glassware, flatware, cookware, and service equipment properly to help prevent breakage, contamination, and loss, maintaining separation between clean and soiled items., • Receive, organize, and store dishes, glassware, flatware, cookware, cleaning supplies, chemicals, and other operating equipment as directed, and monitor and report shortages, damage, or supply needs to management. KITCHEN AND FACILITY CLEANLINESS • Clean and sanitize dish machines, sinks, drainboards, sprayers, racks, carts, and surrounding work areas throughout the shift., • Wash and sanitize pots, pans, knives, cutting boards, food storage containers, smallwares, and larger kitchen equipment using approved procedures., • Sweep, scrub, and mop dish room, kitchen, prep, storage, and back-of-house floors, and clean walls, doors, floor drains, mats, shelving, carts, and trash containers as assigned., • Remove trash, food waste, grease, cardboard, glass, and recyclable materials from assigned work areas, transporting them to designated collection areas and helping keep those areas clean and orderly., • Clean spills promptly and place appropriate warning signs or barriers to help prevent slips, trips, and falls., • Assist with scheduled and assigned deep-cleaning projects, which may include ovens, grills, hoods, filters, refrigerators, freezers, walls, ceilings, storage areas, and other kitchen or back-of-house equipment. SAFETY AND TEAMWORK • Report broken equipment, plumbing issues, leaks, clogged drains, unsafe conditions, pest concerns, and maintenance needs promptly, and follow established procedures for handling broken glass, sharp objects, and damaged equipment., • Follow all food safety, sanitation, personal hygiene, chemical safety, equipment safety, and workplace safety procedures., • Assist kitchen, stewarding, and service team members with basic cleaning, organizing, receiving, food storage, and operational support when assigned and properly trained., • Assist with transporting, setting, replenishing, and breaking down dishes, glassware, flatware, cookware, and service equipment after, during, and after service periods or events as business needs require., • Maintain a professional appearance and positive, team-oriented attitude while working with coworkers, supervisors, vendors, and guests or customers when contact occurs. REQUIRED QUALIFICATIONS AND SKILLS • Working knowledge of commercial dishwashing equipment, sanitation procedures, and chemical safety practices, or the ability to learn them quickly., • Strong attention to detail and reliability, with the ability to maintain consistent quality under time pressure., • Ability to work efficiently and safely in a fast-paced, physically demanding back-of-house environment., • Ability to work both independently and collaboratively as part of the culinary and stewarding team., • Clear communication skills sufficient to coordinate with culinary and Salon Sanssouci teams and to report issues promptly., • Ability to obtain and maintain all required food handler certifications., • Ability and willingness to work a flexible schedule, including mornings, afternoons, evenings, shifts, weekends, holidays, and extended hours as business demands require., • Experience within the New York City luxury hospitality market. PHYSICAL REQUIREMENTS • Stand and walk for extended periods throughout the shift., • Frequently bend, stoop, kneel, squat, reach, twist, push, pull, lift, and carry., • Lift and carry up to 50 pounds regularly, and heavier items with assistance or approved equipment., • Push and pull racks, carts, trash containers, and equipment weighing more than 100 pounds., • Perform repe

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) We're looking for a technically rigorous and commercially savvy Senior Actuary, Outcomes to bring actuarial depth to Maven's Clinical Outcomes team. This role spans actuarial modeling, healthcare claims analytics, and client-facing strategy—supporting our Growth and Product functions with projections, retrospective analyses, and value-based care modeling. The ideal candidate brings formal actuarial training or equivalent experience, thrives in a fast-paced startup environment, and can credibly represent Maven's methodology with brokers, consultants, and employer clients. As a Senior Actuary, Outcomes at Maven, you will: • Own claims and savings projections and retrospective analyses across Maven's employer benefit programs—including performance guarantee assessments, value-based care arrangement modeling, and spend and enrollment projections across Maven's full program portfolio, • Build, maintain, and scale Maven's actuarial and ROI models in Excel, ensuring methodological rigor and integrating models into team workflows for self-service use, • Conduct actuarial confidence evaluations to inform revenue recognition decisions and assess financial risk in value-based arrangements, • Support RFP responses with actuarial projections, benchmarking, and methodology documentation, • Perform detailed claims analytics for individual and pooled client populations, including evaluation of performance guarantees based on claims data evaluations, • Join sales and client success calls—including with brokers and benefits consultants—to speak with authority on outcomes methodology, ROI, and actuarial assumptions, • Contribute to thought leadership through white papers, research publications, industry conferences, and partner with Marketing to reach actuarial and benefits audiences, • Manage external actuarial vendor relationships, serving as owner and subject matter expert on scoping and quality of deliverables We're looking for you to bring: • An FSA, ASA, or equivalent actuarial credential (or meaningful progress toward credentialing), or a graduate degree with 6+ years of directly relevant actuarial or healthcare analytics experience, • Strong analysis design, modeling, and data manipulation skills, with the ability to synthesize findings into clear, client-ready outputs, • Comfort working in both a coding language (SQL preferred) as well as in Excel, and strong ability to use AI to produce and QA code for data exploration and analysis, • Excellent communication skills and comfort presenting to external audiences (e.g., clients), including experience presenting technical material to non-technical audiences, • Strong project management instincts with the ability to juggle competing priorities and self-direct in an unstructured environment, • Deep familiarity with healthcare claims data, including medical and pharmacy claims structures, PMPM/PBPM cost modeling, and trend analysis, • Passion for improving maternal and family health outcomes through data-driven innovation Helpful experiences and skills (if you don't have them, you can learn them with us!): • Experience in employer-sponsored benefits, stop-loss, or managed care actuarial roles, • Familiarity with performance guarantee structures and risk-based contracting, • Experience supporting sales or growth functions in a healthcare technology or benefits company, • Background in women's health, maternity, or family benefits, • Experience with data visualization tools (Looker a plus) The base salary range for this role is $149,000-$170,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About The Role: We are seeking a Senior Staff Product Designer to completely own our virtual care and provider-facing experiences while driving the evolution of AI-native design at Maven. This role is focused on designing our provider tooling that our virtual care network of clinicians and other providers use during appointments. It's about identifying the right problems, setting and fully owning the design vision for multiple complex areas, making strategic calls under ambiguity, and leading high-impact initiatives that raise the bar for the team around you. You'll bring deep AI fluency and use it to move faster, explore more broadly, and build more intelligently, while also mentoring others on how to work that way. What You'll Do: • Own the end-to-end experience across complex, cross-functional initiatives for our provider tooling and virtual clinic experience, from early concept through delivery, demonstrating exceptional decision-making and strategic thinking about scope, sequencing, and tradeoffs to drive results across projects., • Define how AI should behave in high-stakes contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions., • Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups., • Develop scalable AI-powered patterns in a healthcare context — confidence indicators, human-AI handoffs, progressive disclosure — that become the standard across Maven's design system., • Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams., • Develop leaders within the design team and non-design partners, fostering independence, delegating effectively, and promoting leadership among peers., • Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives., • Strengthen community within and outside the design team by championing company-wide cultural initiatives. What You'll Bring: • AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle., • Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context., • Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints., • Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction., • Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority., • Mobile and web: Experience designing for mobile applications and responsive web., • Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program, • Appetite for complexity: Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn't clear. Mindset: • Deeply empathetic toward members and the providers who help them navigate their family building experience, a space that's emotionally intense, medically complex, and often uncertain., • AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking., • Invested in the people around you. You want the team to be better because you're on it, and to make the team better by mentoring. Nice To Have: • Experience in healthcare, health tech, or regulated domains., • Background working with ML and AI teams on model-driven products., • Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture. The base salary range for this role is $220,000-$265,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you'll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you'll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you'll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365. We are currently hiring for the following shift: • Monday-Friday 3-11:30p EST What You'll Do: • Drive program engagement by clearly communicating the value of Maven's care coaching model, optimizing opt-in rates, and supporting long-term behavior change, • Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven's clinical program design, • Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach, • Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members, • Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels, • Collaborate with providers on members' care teams to translate clinical recommendations into actionable next steps, • Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action, • Remove barriers to care by coordinating seamlessly across Maven's digital network, in-person provider networks, and external partners as needed, • Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes, • Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed What You'll Bring: • 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes, • Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment), • Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure), • Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset, • Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes, • Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction, • Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment, • Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes, • Strong telehealth competency, including comfort in conducting phone outreach and video calls. Reliable access to high-speed internet, • Health coaching certification (NBC-HWC or ICF) is preferred, not required, • Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required, • Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required, • Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office. About the Role We are looking for a Visual Designer to help shape and elevate Taskrabbit's visual identity across every touchpoint where Clients, Taskers, and Partners meet our brand. This role will own the art direction behind campaigns that are often the first impression of Taskrabbit, translating our brand platform into breakthrough visual storytelling across marketing, product, and partner channels. You will set the visual standard for the brand, direct photo and video productions from concept through post, and build the systems that enable a growing creative team to produce high-quality work at scale. You will work closely with Creative, Brand, Social, PR, CRM, Growth, and regional and partner teams to ensure every asset reinforces a consistent, recognizable visual identity. This role sits at the center of Taskrabbit's next phase of growth. As we invest in a scalable brand and cross-channel content engine, this person will define how Taskrabbit looks and feels in the world — directing the visual narrative, not just producing against it. Responsibilities Own Art Direction & Visual Identity • Set and evolve Taskrabbit's global visual identity, including brand guidelines and campaign design style guides, ensuring consistency across markets and channels, • Own art direction for high-budget, high-visibility brand campaigns end-to-end — from concept and mood boards through shoot and final delivery, • Lead photo and video shoots as art director: briefing production partners, directing on set, and guiding post-production to ensure output matches creative intent, • Apply "big picture" thinking to develop powerful, conceptual campaign ideas that drive brand awareness and customer engagement Build the Visual Design System and Manage a Cross-Channel Creative Engine • Translate brand strategy into a scalable visual design system including, templates, layout principles, and style guidance that other designers, contractors, and partners can execute against consistently, • Partner with cross-functional channel leads to create and adapt visual concepts for platform-specific formats (email, social, OOH, short- and long-form video, in-store signage, landing pages, etc.) while maintaining a unified look, • Work with product designers to ensure that marketing and product visuals are aligned and complement one another, • Design and produce assets directly for day-to-day channel needs (email, social, landing pages, in-store signage) in addition to directing larger productions, • Balance high-level art direction with hands-on execution — this role is expected to both design and direct, not delegate all production, • Propose and implement new design processes that create efficiency and consistency as the brand and team scale, • Maintain, update, and optimize Taskrabbit's asset library; audit assets across channels and plan refresh timelines Champion the Brand through Campaign and Production Leadership • Lead campaign-building discussions with multiple stakeholders, from peers to senior leaders, to align on visual concept and execution, • Generate original campaign and visual concepts rooted in cultural moments, category insights, or customer triggers, • Direct illustration, icon, motion, and photography work, ensuring every format meets a consistently high creative bar Scale Creative Team Output • Coach and onboard other team members on creative tools, systems, art direction principles, and process, • Lead design discussions and keep the team current on design trends, new tools, and best practices, inspiring the broader team with a strong point of view on visual craft, • Contribute to evolving AI-enabled creative workflows to increase speed and output without compromising quality Measurement and Optimization • Understand how visual designs perform against engagement, retention, and conversion goals, and use that insight to sharpen creative decisions, • Communicate and collaborate with stakeholders to set timelines, gather feedback, and move projects to completion Qualifications, • 5+ years of experience in a creative marketing, brand design, or art direction role, • A portfolio demonstrating both strong design craft and art direction — including photo/video shoots led from concept through post-production, with proven campaign results, • Proven experience directing photo and video productions: briefing production teams, directing talent and crew on set, and guiding post-production, • Very comfortable using Adobe Creative Cloud and Figma, • Illustration and icon design skills, • Motion graphics or animation skills, • Strong understanding of type, visual hierarchy, and how to build and enforce a brand style guide across a growing team, • Strong verbal and written communication skills; able to sell a creative vision to leadership and give clear, actionable direction to collaborators, • Experience adapting design and visual assets for a global brand, including localization considerations across markets, • Strong organizational skills and attention to detail, with the ability to manage multiple concurrent productions and campaigns, • A track record of originating campaign concepts, not just executing briefs, • Passion for solving visual design problems and the ability to show multiple creative directions quickly Desired Skills & Experience, • Experience directing large-scale or high-budget brand campaigns, including OOH, CTV, and partner co-branded work (e.g., IKEA, Wayfair), • Experience building and scaling a visual design system or template library for a fast-growing team, • Familiarity with content performance metrics and using data to inform creative decisions, • Exposure to AI tools for creative development, production, and workflow efficiency, • Experience mentoring or managing junior designers or contractors, • Comfortable operating in a fast-paced, remote environment and managing time across multiple projects, • Bias toward action with a willingness to move fast, learn and iterate quickly, • Strong point of view, held loosely; pitches and sells in bold creative ideas with conviction, but adapts quickly based on stakeholder or data feedback rather than getting precious about a single direction, • Cross-functional flexibility and is comfortable moving between high-level brand strategy conversations and hands-on production work in the same day Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $89,000 - $115,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You'll love working here because: • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average., • The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit's commitment to Diversity and Inclusion: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. AI-Assisted Prescreening Notice [US Based Candidates Only]: As part of our hiring process, we may use artificial intelligence tools to assist with the initial prescreening of applications and responses. This tool does not make hiring decisions — every application and response is reviewed by a member of our recruiting team to determine fit for the role. If you would prefer not to have your application processed using this tool, you may opt out by selecting 'opt out' in the application form or by emailing talentacquisition@taskrabbit.com, and your application will be reviewed manually with no impact on your candidacy.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)About the Role You'll own our Incident Detection and Response program, including threat modeling our systems and codebase and directing the investigation when something does happen. You'll join a team that includes an AppSec-focused engineer and an infrastructure-focused engineer, and you'll guide technical direction and judgment calls. You'll spend most of your time finding bugs in our code and gaps in our SDLC before they become incidents, then building and implementing or project managing the fixes yourself. AI is a growing part of that surface, and as our reliance on LLMs, AI-generated code, and agents expands, you'll be responsible for understanding and managing the risk that comes with it. What You'll OwnInvestigation & Technical Direction • Lead investigations hands-on. When an incident or suspicious finding comes up, you pull the logs, build the narrative of what happened, and advise business and engineering leaders on next steps., • Read production code when needed to understand what's actually happening.Proactive Hunting & SDLC Hardening, • When you're not investigating, hunt for bugs in our codebase and weaknesses in our SDLC where problems can slip past existing controls., • Propose and implement fixes yourself, or manage the resolution with the right teams, whether that's a specific code fix, a broader process or control change., • Partner with our Product Security Engineer on golden paths when a weakness points to a systemic gap.Detection Engineering, • Own and tune the detection logic running through 7AI, validating its investigations and escalations and setting the criteria for what triggers an alert., • Close gaps in logging and visibility so the tooling has the right data to work with.Managing AI Risk, • Help us understand and manage the security risks that come with our growing use of LLMs and AI tooling, both in what we build and what we adopt internally.What We're Looking For Required: • 6+ years of security experience combining hands-on software or AppSec depth with detection and SIEM engineering ownership., • Comfortable reading production code across multiple languages and stacks well enough to judge whether a finding is actually exploitable., • Experience building threat models of codebases, reasoning about attack surface, trust boundaries, and data flow well enough to anticipate where problems will emerge., • A track record of finding and fixing systemic weaknesses, whether they surfaced through an incident or through your own proactive review., • Strong communication skills, with enough credibility to direct an investigation and influence peers informally. Strongly preferred: • Hands-on experience with AI-assisted security operations tooling, such as AI SOC platforms, LLM-based triage, or agentic escalation systems., • Interest or experience in securing AI and LLM-powered systems, including risks like prompt injection, model misuse, or agentic tool abuse., • Prior exposure to golden-path or secure-by-default infrastructure initiatives, even in a supporting role., • Experience with container or image security and the patching lifecycle., • A relevant certification such as GCIH, GCFA, GCDA, OSCP, or CISSP. The base salary range for this role is $221,000 - $299,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role As a staff level software engineer at Maven Clinic, you will be responsible for driving the technical vision and roadmap for our Identity Platform. You will lead the design, development, and maintenance of highly scalable, performant, and reliable authentication and authorization systems that secure access across Maven's growing product and platform ecosystem. You will work closely with cross-functional teams to ensure the delivery of high-quality identity solutions that meet the needs of our customers and adhere to Maven's quality and security standards. As a Staff Software Engineer at Maven, you will: • Lead the design, development, and maintenance of highly scalable, performant, and reliable authentication and authorization systems, including login flows, session management, token issuance, and access control., • Propose, design, develop and implement cloud-based identity solutions that ensure the agility, flexibility, and scalability of our auth infrastructure including SSO, MFA, and federated identity integrations., • Own and evolve Maven's auth platform, setting standards for how authentication and authorization are implemented consistently across services and client applications., • Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles for security-sensitive systems., • Collaborate with and lead cross-functional teams — including product, security, and compliance — to drive the development of new auth features and ensure they meet the needs of our customers and adhere to Maven's quality standards., • Mentor and guide mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement., • Identify and evaluate emerging technologies, tools, and trends in identity and access management that can drive innovation and improve the efficiency and effectiveness of our engineering processes. We're looking for you to bring: • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience., • Minimum of 8 years of experience in backend development, with a proven track record of building highly scalable, performant, and reliable systems — including at least 3 years focused on authentication, authorization, or identity management., • Deep expertise in modern auth protocols and standards: OAuth 2.0, OpenID Connect (OIDC), SAML, JWT, and MFA/passwordless flows., • Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration., • Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures., • Experience building distributed systems with microservices and relational and NoSQL databases, with a strong understanding of secure data handling for PII and credentials., • Familiarity with security and compliance requirements relevant to identity systems (SOC 2, HIPAA, or similar) is a plus., • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment., • Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers. The base salary range for this role is $230,000 - $270,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Maven is looking for a commercially-minded and strategic Senior Client Success Manager to join our Client Success team, to own relationships with our highest-value employer accounts. In this role, you will manage relationships with large employer clients introduced through Maven's health plan channel partnerships, working in close coordination with the health plan team who co-owns the broader strategic relationship. The Senior Client Success Manager will be the main point of contact for some of our larger accounts - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role — it's a commercial leadership position that requires equal parts relationship depth, analytical rigor, and business acumen. As Senior Client Success Manager at Maven, you will: • Own the net revenue retention outcome for your portfolio of large employer clients with direct accountability for renewal rates, expansion pipeline, and risk mitigation Build and maintain strategic account plans, including expansion opportunities, competitive threats (e.g., vendor consolidation, competitor displacement), and renewal milestones, • Forecast renewal health on a defined cadence, proactively monitor client risk on an ongoing basis and establish documented risk mitigation plans as needed, flagging risk and develop Client Success Qualified Leads (CSQLs) by surfacing expansion signals — new populations, benefit line additions, geographic growth — and building the internal business case before handing to Sales, • Partner with Renewals and Sales as the account quarterback: own the quality and completeness of every commercial handoff, ensuring these teams inherit a fully developed narrative with quantified ROI, stakeholder alignment, and a clear path to close, • Own member enrollment and engagement campaigns that deliver measurable client business outcomes, developed in coordination with health plan partners and executed in adherence to channel-specific communication protocols and payer approval requirements., • Deliver Quarterly Business Reviews and data-driven business cases that translate Maven's clinical outcomes and member engagement into quantifiable ROI, tailoring messaging by stakeholder persona — cost containment and claims data for CFOs, utilization and engagement for Benefits leaders, retention and attraction narratives for CHROs, • Proactively consult clients on program optimization and strategies to better support family building and their working parents, leveraging Maven's industry expertise, benchmark data, and clinical outcomes to continuously demonstrate measurable business impact, • Maintain high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores and revenue retention, • Partner with health plan Account Executives to align on strategy, enrollment goals, and renewal timing while maintaining Maven's distinct presence and value proposition within the partnership., • Collaborate with client leadership, broker and consultant partners, and other internal and external stakeholders to unlock additional business opportunities within your portfolio, • Serve as the primary cross-functional point of contact — leading initiatives with Product, Engineering, Data, and Marketing to deliver exceptional client outcomes, and managing escalations in partnership with Member Support, Operations, Analytics, and Sales — with ownership of project timelines and accountability for deliverables, • Convert clients into Maven advocates, leveraging their successes for references, case studies, blogs, etc., • Provide strategic analysis of member engagement performance and program metrics, • Own communications to meet mutually agreed upon goals including but not limited to quarterly business reviews, external client meetings/events and other project plans, • Serve as the voice of the client internally by bringing insights to enhance product development and program marketing efforts, • Identify and address root causes of challenges, recommending scalable improvements to processes and systems to enhance client outcomes., • Act as a trusted decision-maker, balancing multiple perspectives and ensuring alignment with company priorities to drive key decisions forward. We're looking for you to bring: • 7+ years of experience in account management, customer success, or client services role in digital health, healthcare company, benefits or SaaS companies, with demonstrated ownership of commercial outcomes (client retention, expansion, NRR), and a deep understanding of the employee benefits and healthcare landscape., • Demonstrate a proactive approach to adopting AI tools and technology, applying them to streamline workflows, generate insights, and elevate the client experience — with a mindset of continuous learning as the landscape evolves., • Experience working with large employer clients (10,000+ employees) is required, • Experience working within or alongside channel partner or payer-distributed model is preferred., • Proven track record of positioning and executing marketing strategies that drive enrollment to drive to measurable client business outcomes, • Passion for healthcare and influencing organizational change, • Serve as a strategic partner to internal stakeholders, collaborating to deliver a seamless experience for Maven clients and partners, translating insights into product, process, and market improvements. Demonstrated history of contributing directly to net revenue retention through proactive renewal management, risk mitigation, and expansion pipeline development, • Proven ability to broaden and deepen multi-threaded executive relationships (VP, CHRO, CFO, Benefits leaders, consultants), within client relationship, specific experience managing the relationships across both the individual employer group and health plan/channel partner stakeholder simultaneously., • Track record of partnering with Sales and/or Renewals teams to progress commercial opportunities, including developing CSQLs and building business cases for expansion, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Ability to prioritize and manage multiple tasks while holding yourself and others accountable for deadlines and deliverables, • Possess analytical skills and strategic thinking- you're strong on both IQ and EQ, with the ability to translate data, client performance into market insights and action planning in partnership with clients., • Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, and account management), • Willingness to travel 25-30% of the time for key client meetings and participate occasionally in our NYC office for relationship building and key meetings (quarterly basis), • Comfort operating in high-growth environments with evolving processes — you build the plane while flying it and see ambiguity as opportunity, not friction Helpful experiences and skills (if you don't have them, you can learn them with us!): • Experience at a digital health company in the health, wellness, or family health space is preferred, • Experience supporting health benefit programs for employer or payer clients is a bonus, • Salesforce, Looker and/or Microsoft suite experience The base salary range for this role is $128,000 - 145,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)About the Role: This is a senior individual contributor role with significant strategic ownership. You'll build and run the full lifecycle engine for Maven's consumer products—from first touch through long-term retention—working alongside a lean, cross-functional team of engineers, product managers, and marketers. We're looking for someone equally comfortable white boarding a six-month lifecycle roadmap as they are urgently debugging why a Braze canvas trigger isn't firing. This is a remote role open to candidates based in the United States, with a strong preference for those based in San Francisco. What You'll Do: • Architect and own the full consumer lifecycle roadmap, from pre-purchase nurture and conversion flows through post-purchase engagement, win-back, and healthcare-specific journeys such as Rx notifications, refill reminders, and clinical milestone communications, • Lead lifecycle go-to-market for new program launches, owning the full communications plan from pre-launch nurture through post-launch engagement and ongoing retention, • Build and operate automated flows directly in Braze across email, SMS, push, and in-app channels, including complex segmentation, Liquid logic personalization, and journey QA, • Act as a system steward for lifecycle infrastructure: maintain journey hygiene, integration health, and a clean, scalable Braze architecture as the consumer product evolves, • Partner closely with engineering on event schema design, data triggers, and Braze integrations; write requirements for backend events, read data specs, and debug why triggers aren't firing, • Design and use AI-assisted tools to draft email copy and rapidly prototype designs, then route through Maven's content and design teams for review, • Maintain and evolve a modular email design system to ensure production remains fast and scalable, • Own the lifecycle experimentation program: design A/B tests across subject lines, copy, timing, and flow logic; analyze results rigorously; and report on what is truly driving conversion, retention, and LTV, • Monitor funnel performance proactively and translate insights into roadmap recommendations; identify drop-off patterns, onboarding friction, and engagement gaps, and advocate for product improvements with the PM team, • Close the feedback loop between member behavior and content strategy by analyzing replies, unsubscribe signals, and engagement data to surface qualitative insights that inform product, clinical, and content messaging, • Ensure all lifecycle communications meet HIPAA and healthcare compliance requirements, with a strong understanding of how to communicate sensitively in a regulated health context, • Collaborate cross-functionally with product, engineering, clinical, and content teams to ensure lifecycle is fully integrated into the member experience What You'll Bring: • 5–8 years of experience in lifecycle marketing, with meaningful time in DTC health, wellness, or similarly trust-sensitive and regulated consumer categories, • Deep fluency across the full DTC lifecycle funnel: acquisition nurture, abandoned checkout/consultation, post-purchase onboarding, win-back, loyalty, and healthcare-specific journeys such as Rx management, refill reminders, and clinical program engagement, • Braze power user experience required: you've built complex canvases, multi-step event-triggered flows, Liquid logic personalization, A/B experiments, and segmentation yourself—not just managed others who have, • Strong technical and data fluency: you can read event schemas, write trigger specs, cross-reference tracking plans, and troubleshoot flow issues without translation, • Experience leading lifecycle for new product or program launches, not just maintaining existing flows, • Strong product instincts: you synthesize lifecycle insights into roadmap recommendations and can engage effectively with PMs on product direction, • Working knowledge of email deliverability, list hygiene, and domain authentication, with an understanding of scaling risks and prevention strategies, • HIPAA-aware and healthcare-savvy, with an ability to communicate appropriately in regulated health contexts without prompting, • Comfortable using AI tools to accelerate copy drafting and design iteration, producing outputs that require light editing rather than full rewrites, • Strong analytical instincts: you own lifecycle performance reporting, distinguish signal from noise, and build clear cases for investment decisions, • Familiarity with Mixpanel for funnel analysis strongly preferred, • Working knowledge of Customer.io strongly preferred The base salary range for this role is $136,000 - $160,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)About the role This isn't a vertical-specific role. Maven is looking for an experienced decision scientist who works across the seams—connecting clinical product, member experience, and our AI and healthcare initiatives into one coherent story. You'll tie the narrative together: building cross-functional reporting that gives every team a shared view of what's working and why, and partnering on the data architecture that makes the whole team faster. Instead of owning one surface, you'll work the connective tissue between them—surfacing insights that only appear when you look across the entire experience. You're equally at home in the details of measurement and in the big-picture framing that turns data into direction. You know the highest-leverage work often isn't answering one question well—it's building the systems and shared language that let everyone answer their own questions better. As a Senior Decision Scientist, you will: • Own our key cross-functional reports end to end—understanding not just how they're built but why each metric matters and how the teams that depend on them make decisions, • Consolidate fragmented reporting into a coherent, shared view across clinical product, member experience, and our AI and healthcare work, so every team operates from the same source of truth, • Surface the insights that only become visible when you look across surfaces rather than within a single one, and translate them into clear direction for stakeholders, • Partner on the design of scalable data architecture (primarily using SQL and Python), reducing one-off requests and letting every team answer its own questions faster, • Define success metrics with partners across Product, Engineering, and Operations, and pair rigorous measurement with big-picture framing, • Establish the shared language, standards, and best practices that make the whole team faster and sharper—mentoring other analysts along the wayMinimum Qualifications:, • 5+ years of relevant analytics or data science experience, with a track record of cross-functional or cross-surface work, • Fluency in SQL, DBT, and a strong background in data visualization, • Proficiency with at least one BI tool (Tableau, Looker), • Hands-on experience with Python or R, • Demonstrated ability to design scalable data structures and reporting from both internal and 3rd party sources, • An ability to juggle long-term, strategic projects alongside ad hoc, urgent requests, • Excellent collaboration and communication skills, with a proven ability to turn data into direction for cross-functional stakeholdersPreferred Qualifications:, • Experience working with event-based data, • Knowledge of experimentation and/or statistical modeling, • Experience building shared measurement frameworks or semantic/metrics layers used across multiple teams The base salary range for this role is $174,000 - $205,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the team: You will join a full-stack product engineering team focused on driving product impact by creating thoughtful, engaging, human-centered experiences through enrollment, and product adoption. We build user experiences with compelling content that drives member action to onboard onto the Maven Clinic app and to start reaping the benefits of our product. What you'll do: • Developing and implementing responsive, accessible, and optimized web or mobile applications using HTML, CSS, JavaScript, TypeScript, React and other relevant frontend technologies., • Use Node.js to support front-end architecture, tooling, and server-side rendering for scalable web applications., • Working with backend developers to integrate frontend components with backend APIs and services., • Collaborating with product managers, designers, and other stakeholders to understand user needs and requirements and translate them into technical specifications., • Working with backend developers to integrate frontend components with backend APIs and services., • Ensuring the security, scalability, and performance of the frontend applications., • Testing and debugging the frontend code to ensure high-quality standards and fix any issues that arise., • Participating in code reviews, pair programming, and other collaborative activities to ensure code quality and knowledge sharing., • Maintaining code documentation and contributing to the company's knowledge base., • Contributing to the company's culture and mission by collaborating with team members, promoting diversity and inclusion, and supporting the overall goals of the company. Minimum Qualifications • 5+ years of professional experience in frontend web development., • Strong proficiency in HTML, CSS, JavaScript, TypeScript, and one or more modern JavaScript frameworks such as React, or Vue.js., • Experience with responsive design and mobile-first development., • Experience with web performance optimization and web accessibility., • Experience with unit testing tools like jest and automated testing frameworks like selenium or cypress., • Proficiency in version control tools such as Git., • Experience working in Agile development environments., • Excellent communication and collaboration skills. In addition to the above qualifications, a Senior Frontend Engineer should have experience leading projects and mentoring junior developers, as well as the ability to work independently and drive technical initiatives. They should also be comfortable working with cross-functional teams, including product managers, designers, and backend engineers, to deliver high-quality products that meet business goals and user needs. For candidates in NYC, CA or CO, the salary range for this role is $195,000 - $250,000 per year. You may also receive a bonus, stock options, and benefits. Individual pay decisions are based on several factors, including qualifications, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role As a staff level software engineer at Maven Clinic, you will be responsible for driving the technical vision and roadmap for our Platform and Product Teams. You will lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing opportunities in our product and platform systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards. As a Staff Software Engineer at Maven, you will: • Lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing needs of Maven's platform and backend teams., • Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems., • Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles., • Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards., • Mentor and guide and mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement., • Identify and evaluate emerging technologies, tools, and trends that can drive innovation and improve the efficiency and effectiveness of our engineering processes. We're looking for you to bring: • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience., • Minimum of 8 years of experience in backend development and platform architecture, with a proven track record of building highly scalable, performant, and reliable systems., • Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration., • Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures., • Proficiency in multiple programming languages (Java, Python, Go, etc.), • Experience building distributed systems with microservices and relational and nosql databases., • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment., • Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers. At Maven Clinic, we are committed to building a world-class digital healthcare platform that empowers women and families to live healthier and more fulfilling lives. If you are a seasoned engineer with a passion for building scalable, performant, and reliable systems, and want to make a real impact in the world of healthcare, we would love to hear from you. The salary range for this role is $225,000 - $260,000 per year. You may also be entitled to receive a bonus, equity, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role As a staff level software engineer at Maven Clinic, you will be responsible for driving the technical vision and roadmap for our Infrastructure Teams. You will lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing opportunities in our product and platform systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards. Key Responsibilities • Lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing needs of Maven's platform and backend teams., • Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems., • Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles., • Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards., • Mentor and guide and mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement., • Identify and evaluate emerging technologies, tools, and trends that can drive innovation and improve the efficiency and effectiveness of our engineering processes. Qualifications • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience., • Minimum of 8 years of experience in backend development and platform architecture, with a proven track record of building highly scalable, performant, and reliable systems., • Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration., • Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures., • Comprehensive knowledge and hands-on experience with containerization and orchestration technologies such as Docker and Kubernetes., • Proficiency in multiple programming languages (Java, Python, Go, etc.), • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment., • Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers., • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment., • Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers. The base salary range for this role is $230,000 - $270,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)What You'll DoSecurity Platform Engineering, • Design and implement scalable infrastructure supporting HIPAA, SOC 2, and ISO 27001 compliance, • Build and maintain systems for identity, authentication, and access management (Okta / GCP IAM / Auth0/ OPA), • Implement observability and anomaly detection across microservices, data stores, and SaaS platforms, • Establish Zero Trust principles and enforce least-privilege access company-wide, • Develop compliance observability dashboards and automated evidence collectionSecurity Automation & Tooling, • Create self-service security tools that integrate with developer workflows (GitLab CI/CD, Terraform), • Automate onboarding/offboarding, access reviews, and approvals, • Integrate software-supply-chain security (SBOM, dependency scanning), • Develop or adopt AI-assisted security tooling to proactively identify risks, • Automate policy enforcement, SAST/DAST scans, and compliance verificationApplication & Data Security, • Lead threat modeling and security architecture reviews for new products and services, • Partner with product and data teams to embed secure-by-default design patterns, • Ensure encryption, access tracking, and secure data handling across PHI workflows, • Contribute to incident response, post-mortems, and continual improvement of security postureLeadership & Collaboration, • Act as Maven's technical authority for security engineering, • Mentor peers and promote secure coding and architecture practices, • Partner cross-functionally (Engineering, Compliance, Clinical, Legal) to align on security strategy, • Champion an engineering culture of transparency, accountability, and continuous improvementWhat You'll BringRequired, • 8+ years of software engineering experience, including 3+ in security infrastructure or application security, • Proven ability to design and implement large-scale, distributed, cloud-native systems, • Strong coding proficiency in Python, TypeScript, Go and/or Rust, • Deep understanding of cloud security (GCP preferred; AWS/Azure welcome), • Experience with Kubernetes, containers, and infrastructure-as-code (Terraform), • Familiarity with security testing frameworks and secure SDLC principles, • Excellent communication and documentation skillsPreferred, • Expertise in Zero Trust architectures, authentication/authorization frameworks, and data-loss prevention, • Experience with security compliance automation (SOC 2, ISO 27001, PCI-DSS, NIST), • Background in data security telemetry and threat detection, • Familiarity with AI/ML security and AI-assisted analysis tools, • Exposure to supply-chain security and CI/CD pipeline hardening, • Certifications (CISSP, GCP Professional Cloud Security Engineer, OSCP) a plusWhat Makes You a Great Fit, • You take a pragmatic, automation-first approach to solving security problems, • You balance rigor with velocity, enabling teams to move quickly without compromising trust, • You communicate clearly with both technical and non-technical stakeholders, • You're curious, adaptable, and eager to lead initiatives from concept to production, • You care deeply about our mission—building safer, smarter healthcare for women and families The base salary range for this role is $221,000 - $260,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)The Role Maven is seeking a Customer Success Director to own a portfolio of our most strategic and complex client partnerships. This is a senior individual contributor role reporting directly to the VP of Client Success. You will act as a trusted advisor to VP-level Benefits leaders, own global account strategy, and drive measurable business and clinical outcomes across a portfolio of high-value employer and payer accounts. As the team grows, this role may evolve into a player-coach, taking on direct reports alongside your book. Candidates with people leadership experience are encouraged to raise it, though it is not required. This role is both strategic and revenue-driving, taking direct accountability for net revenue retention, renewal health, and expansion readiness. You will translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role. It is a commercial leadership position that requires equal parts relationship depth, analytical rigor, and business acumen. Candidates who thrive in this role may have previously held titles such as Client Success Manager, Account Manager, Relationship Manager, Sales Executive, or Account Executive. What You'll Do • Report directly to the VP of Client Success, partnering closely on account strategy, operating cadence, and Client Success priorities., • Own executive-level relationships with VP-level Benefits leaders, brokers, and consultants across a portfolio of high-value accounts, positioning Maven as a strategic partner., • Drive enrollment attainment and expansion pipeline across your book, partnering with Renewal Managers on renewals and Sales Directors on expansion., • Contribute to the playbooks, standards, and operating cadence that make Client Success repeatable and scalable, including account planning, business reviews, escalation paths, and CRM discipline., • Proactively map and engage new stakeholders across complex client organizations, expanding Maven's influence and identifying new business opportunities., • Translate client business goals into actionable success plans that demonstrate how Maven's solutions drive ROI, cost savings, and measurable business and clinical outcomes., • Deliver compelling, executive-ready narratives through business reviews and strategic updates tailored for benefits leadership audiences., • Influence internal teams across Product, Operations, Marketing, and Clinical with client insights to shape roadmap, delivery, and innovation., • Mentor and elevate Client Success teammates by modeling best-in-class commercial and executive engagement. Over time, this may include formally coaching or managing members of the team., • Act as a thought leader for clients on workforce strategy, family benefits innovation, and healthcare trends., • Represent Maven externally at senior-level client meetings, industry conferences, and forums.What We're Looking For, • 8+ years in client-facing roles, with 5+ years leading enterprise or global accounts., • Proven commercial results you can quantify: enrollment or adoption attainment, expansion pipeline sourced, and retention outcomes on a named book., • Strong understanding of client business objectives and the ability to align solutions to financial and strategic outcomes., • Demonstrated success in stakeholder mapping and engagement, expanding relationships beyond initial champions to include new executive sponsors and decision-makers., • Exceptional executive presence with the ability to consult, influence, and align VP-level Benefits leaders and senior decision-makers., • Comfort operating in matrixed, global organizations and building coalitions across regions and business units., • Discipline with systems and data. You keep CRM current without being asked and can build a narrative from Salesforce and Looker., • Analytical and strategic thinker with strong EQ and storytelling skills., • Passion for healthcare, innovation, and driving organizational change., • Willingness to travel for executive meetings and to join Maven's NYC office periodically for strategic planning.Expanded Industry Scope Experience may come from healthcare, benefits, SaaS, HR technology, talent management, biotech, pharma, or other adjacent industries where success requires managing complex enterprise clients, influencing senior stakeholders, and delivering measurable business or clinical outcomes. Nice to Have • Experience coaching, mentoring, or managing client-facing teammates, and interest in growing into a player-coach role., • Experience building process and standards rather than only executing plays someone else wrote., • Experience in digital health, benefits, or women's and family health programs., • Familiarity with Salesforce and Looker to support storytelling with data. The base salary range for this role is $150,000 - 175,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. Remote, US (or Hub cities) Maven embraces a flexible hybrid work model. Our Hub teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Maven Clinic is looking for an Sr. HRBP to support our business through people partnership and talent program delivery. This role will partner closely with managers and leaders on team engagement, performance management and employee relations. The ideal candidate is a proactive and collaborative people partner who is comfortable navigating ambiguity, solving problems thoughtfully, and building strong relationships across the organization. As an Sr. HRBP at Maven, you will: • Partner with the HRBP team, managers and functional leaders to support employee engagement, team performance, and organizational effectiveness, • Advise managers on employee relations, performance management, development conversations, and team dynamics, • Manage employee relations issues and investigations for the teams you support, • Execute core people programs including performance reviews, compensation cycles, engagement survey action plans, and talent planning processes, • Analyze people trends and employee feedback to identify insights and actions, • Use people analytics, business insights, and employee feedback to identify trends, assess organizational health, and drive engagement and retention strategies, • Partner cross-functionally with Recruiting, People Operations, Legal, and Finance to support consistent employee processes and experiences, • Identify process improvement opportunities and contribute to scaling people practices across the organization, • Use AI tooling to automate manual workflows and increase your strategic impact, • Build trusted relationships with employees and managers through responsive, thoughtful partnership, • Contribute to broader People Team initiatives and cross-functional projects as needed We're looking for you to bring: • 5+ years of experience in HR Business Partner, People Operations, Talent Management, or related HR roles, • Experience partnering with managers and cross-functional teams in a fast-paced environment, • Strong attention to detail with organizational rigor around data management and documentation, • Strong communication, relationship-building, and problem-solving skills, • Ability to manage multiple priorities and operate effectively in ambiguity, • Enthusiasm for a start-up environment, • Working knowledge of performance management, employee relations, and talent processes, • Analytical mindset with comfort using people data and insights to inform recommendations, • Strong judgment, empathy, and ability to build trust across all levels of the organization, • Healthcare or healthcare technology experience is a plus, but not required. What is essential is a curiosity and business acumen to inform your understanding of the teams you support., • This role will support our Operations team in addition to other parts of the business, which includes front-line workers directly interfacing with our members. Experience supporting a front-line workforce is a plus but not required. The base salary range for this role is $140,000 - $165,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role is only open to candidates in the NYC-metropolitan area and will require you to be in-office for 3 days each week (Tuesday, Wednesday, Thursday). While flexibility will always be core to Maven's policies, we also believe in the power of in-person connection. Our hybrid work policy was created with both principles in mind. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) As a Staff ML/AI Engineer at Maven, you will: • Design, build, and deploy end-to-end AI-powered solutions using AI models (e.g., OpenAI, Gemini) and modern orchestration techniques such as RAG, multi-call prompting, and agent frameworks to power intelligent product experiences., • Work with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows that improve the care journey for both members and providers., • Develop robust ML pipelines and platform components that enable model experimentation, fine-tuning, training from scratch when needed, and deployment in production environments — with a strong focus on scalability, safety, and performance., • Collaborate cross-functionally to prototype and productionize AI-driven features such as personalization, care routing, decision support, and summarization., • Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices in coding, design, and evaluation of AI models., • Mentor engineers and data scientists across the organization, fostering a strong culture of curiosity, experimentation, and AI fluency., • Stay on the pulse of the evolving LLM and applied AI landscape, continuously exploring how to bring cutting-edge advancements into Maven's platform. We're looking for you to bring: • A strong track record in either:, • Building AI-powered applications using foundation models and orchestration techniques (e.g., RAG, agents, LangChain, vector search), or, • Deep experience as a data scientist working across the data science lifecycle — from understanding messy, complex datasets to training or fine-tuning models that deliver measurable business impact., • Experience integrating and deploying foundation models via platforms like OpenAI, Google Vertex AI, or similar., • A clear understanding of how to work with health-related datasets, including user behavior, care journeys, health profiles, and provider interactions., • Fluency in Python and experience with backend or platform engineering in one or more additional languages (Go, Java, etc.)., • Familiarity with cloud-native systems (e.g., containerization, orchestration, distributed systems) and how to operationalize AI solutions within them., • Experience with data preprocessing, feature engineering, model evaluation, and end-to-end ML deployment workflows., • A collaborative mindset, strong communication skills, and a passion for using AI to improve healthcare outcomes., • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience., • Minimum of 8 years of experience in backend development, platform architecture and ML/AI platform or products, with a proven track record of building highly scalable, performant, and reliable systems with modem technologies. The base salary range for this role is $220,000 - $300,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)About The Role: Maven is looking for a Technical Recruiting Lead to own technical recruiting across Engineering, Product, and Design. This is a player-coach role: you'll personally run full life-cycle recruiting for our most critical and complex technical roles, while also managing a small team of recruiters and/or sourcers supporting the broader tech hiring effort. You'll report to the Director of Recruiting and partner closely with engineering, product, and design leadership to translate hiring plans into real, hired talent. The right person is energized by both — closing a hard search themselves and developing the people around them to do the same. What You'll Do: • Own full-cycle recruiting for senior and specialized Engineering, Product, and Design searches, from intake through offer close., • Manage, coach, and develop a small team of recruiters supporting technical hiring, balancing their growth with your own individual search load., • Partner directly with engineering, product, and design leaders to translate hiring plans into sourcing and interview strategy., • Set and maintain the standard for technical hiring at Maven — structured interview plans, calibration, and data-driven pipeline management., • Use funnel and time-to-fill data to identify bottlenecks and drive process improvements across the tech recruiting function., • Leverage AI to streamline sourcing, screening, and candidate communication, in line with Maven's AI-first recruiting practices., • Stay current on the technical talent market to advise hiring leaders on competitive positioning, leveling, and compensation., • Represent Maven's technical hiring brand to candidates — ensuring every touchpoint reflects our mission and culture. What You'll Bring: • 8+ years of full life-cycle technical recruiting experience, including 3+ years managing or leading recruiters/sourcers., • You've built and personally run technical recruiting for a specialized, high-velocity team — and scaled a recruiting pod around you to do the same — without dropping the bar on either side., • You genuinely want both jobs: closing your own hard Engineering, Product, or Design searches for Maven's leadership, and developing the recruiters and sourcers who work for you. One without the other wouldn't satisfy you., • You've managed people through at least 2-3 full performance review cycles, from goal-setting through calibration, and hold your own search pipeline to that same rigor., • You know the difference between a good hire and a great one for a mission-driven health tech company like Maven, and hold yourself to that bar in your own searches just as much as you hold your team to it., • You measure what matters — pipeline conversion, source quality, time-to-fill against our SLAs — across both your own reqs and your team's, and use data to coach, not just report status., • You give direct, honest feedback and build trust by being straight with your team, not easy on them — the same way you'd want a manager to treat you., • You're excited to recruit for a mission that matters: building the teams that make healthcare work for women and families. The base salary range for this role is $153,000 - $207,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role As a senior level software engineer at Maven Clinic, you will lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing opportunities in our product and platform systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards. As a Senior Software Engineer at Maven, you will: • Lead the design, development, and maintenance of highly scalable, performant, and reliable systems that support the growing needs of Maven's platform and backend teams., • Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems., • Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles., • Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards., • Mentor and guide and mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement., • Identify and evaluate emerging technologies, tools, and trends that can drive innovation and improve the efficiency and effectiveness of our engineering processes. We're looking for you to bring: • Bachelor's or Master's degree in Computer Science or related field, or equivalent experience., • Minimum of 5 years of experience in backend development and platform architecture, with a proven track record of building highly scalable, performant, and reliable systems., • Experience designing and implementing complex distributed systems, including microservices architecture, containerization, and orchestration., • Strong expertise in developing cloud-based solutions, with hands-on experience in one or more cloud platforms (AWS, Google Cloud, Azure, etc.), including infrastructure as code and serverless architectures., • Proficiency in multiple programming languages (Java, Python, Go, etc.), • Experience building distributed systems with microservices and relational and nosql databases., • Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles., • Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code in a fast-paced environment., • Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers. At Maven Clinic, we are committed to building a world-class digital healthcare platform that empowers women and families to live healthier and more fulfilling lives. If you are a seasoned engineer with a passion for building scalable, performant, and reliable systems, and want to make a real impact in the world of healthcare, we would love to hear from you. The salary range for this role is $195,000 - $230,000 per year. You may also be entitled to receive a bonus, equity, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)About the Role We're looking for a strategic narrative leader to own and evolve Maven's go-to-market narrative. This role owns how Maven explains itself — to the employers and health plans evaluating our platform and care management programs, to clients demonstrating the quantitative and qualitative value of Maven, and to members navigating some of life's most important healthcare decisions. This is a builder role. You'll define and maintain the narrative frameworks that anchor everything we take to market: the pitch deck, the positioning, the campaign themes, the launch moments. This is a role for someone who operates at the intersection of strategist and writer — you're equally comfortable defining the framework and doing the writing yourself. The right person is wired for both strategy and execution. You've worked at the intersection of consulting-style systems thinking and editorial-quality writing. You move fluidly between strategic framework-building and high-quality written execution. You use AI fluently — it's woven into how you research, think, and write. You'll report into the Director of GTM Narrative within the Growth organization, working closely with Product Marketing, Communications, Clinical, and executive leadership. Responsibilities • Define and evolve Maven's core narrative, ensuring one coherent story that connects employer value and member experience, • Shape the overarching narrative for major company moments (e.g., new product launches, strategic partnerships, and other defining company moments), • Own narrative for existing clients across key moments to drive stakeholder engagement and partnership expansion, • Own the primary corporate pitch deck and keep it current with product strategy, clinical evidence, and competitive positioning, • Partner with Product Marketing to ensure product positioning lives within a company narrative, • Translate clinical research, outcomes data, and product capabilities into credible stories that resonate with executive buyers and clients alike, • Build and maintain a living narrative system: messaging hierarchy, core value propositions, and usage guidelines for cross-functional teams, • Build feedback loops with Growth and field teams to understand what's actually landing in buyer and member conversationsYou May Be a Good Fit If You, • Have 6-8+ years of experience shaping narrative or messaging at a high-growth technology, healthcare, or consumer-facing company, • Have operated at the intersection of B2B and consumer audiences, ideally in healthcare, healthtech, or another regulated industry, • Are oriented to the close. You've built positioning designed to win deals. You understand narrative as a commercial instrument that can transform growth., • Are an exceptional writer who can articulate financial impact to executive stakeholders while expressing clinical rigor and empathy to members, • Think in systems. You build narrative infrastructure, not just one-off deliverables. You're comfortable working from data — outcomes studies, utilization rates, financial impact — and know how to turn numbers into a coherent argument, not just a stat in a slide., • Use AI and emerging technologies to accelerate research, refine ideas, and scale narrative development without compromising rigor or clarity, • Influence cross-functional partners through clarity, credibility, and collaboration, • Learn fast and visibly. This role sits at the intersection of healthcare, business, and clinical evidence — you don't need to know all three on day one, but you need to come in curious and get up to speed quickly.Strong Candidates May Also Have, • Background in management consulting combined with in-house operating experience, • Experience with go-to-market narrative done at deal speed — turning positioning, packaging, and pricing into language that closes deals, • Experience in healthtech or another regulated industry where rigor and accessibility have to coexist, • Experience with messaging work that moved real outcomes, • Experience building a function or practice from scratch, not inheriting a mature team The base salary range for this role is $150,000 - $180,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: Maven is looking for a Senior Sales Director, Taft-Hartley & Labor who will spearhead Maven's expansion into the Taft-Hartley market. In this individual contributor role, you will be responsible for generating net-new pipeline, building relationships with key Labor stakeholders, and closing complex multi-employer deals — all in service of bringing Maven's industry-leading women's and family health platform to union members and their families who need it most. You will report to the VP of Sales and work cross-functionally with Client Success, Marketing, and Product to position Maven as the go-to women's and family health partner for Labor funds across the country. What You'll Do: • Develop and execute a comprehensive sales strategy for the Taft-Hartley market — owning pipeline generation, deal progression, and bookings targets from prospecting through close, while navigating the unique governance structures of multi-employer health & welfare funds, • Build and deepen a robust network of relationships with key Labor stakeholders — fund administrators, union trustees, benefits consultants, and brokers — serving as a trusted advisor who understands the collective bargaining landscape and can communicate Maven's clinical and financial value at every level, • Collaborate closely with Client Success, Marketing, and Product to surface market feedback, support RFP/RFI responses, refine Maven's Labor positioning, and ensure seamless handoffs from sale to implementation, • Represent Maven at key Labor industry conferences, trade shows, and fund events to build brand awareness and source new opportunities in the segment, • Be a thought leader and champion for the Labor market internally, sharing intelligence from the field to help Maven continuously sharpen its value proposition and go-to-market approach What You'll Bring: • 6+ years of experience in Labor healthcare sales or consulting, with a demonstrated track record of closing large, complex contracts within the collectively bargained marketplace and consistently exceeding quota, • Deep subject matter expertise in the Taft-Hartley market — including health & welfare fund operations, collective bargaining strategy, the trustee decision-making process, and ERISA — paired with a strong existing network of fund administrators, consultants, and channel partners, • Excellent communication, presentation, and negotiation skills, with the ability to tailor complex clinical and financial narratives for a range of audiences — from trustees and fund administrators to benefits consultants, • A growth mindset and entrepreneurial drive — you thrive in fast-paced environments, are energized by building in a nascent market segment, and are comfortable with ambiguity and travel (approximately 50%), • Comfort with data and analytics, with the ability to interpret and discuss performance metrics and financial models fluently in conversations with stakeholders across all levels of understanding The OTE salary range for this role is $330,000–$400,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. This role is open to candidates based in the New York Metropolitan area, or remote from within the US. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: Maven is looking for an experienced Product Marketing Manager to join Maven's GTM Narrative Team. In this role, you will help drive the company's future growth path, informing prioritization of new markets and executing on the GTM vision, helping Maven deliver high quality health care in new ways (fertility, maternity, parenting, and pediatrics). In this role you will help define and execute the strategy Maven's key market segments and channels. You will lead the development of our sales playbooks for new and existing sales verticals. As part of the Product Marketing team, you will collaborate with the Sales and Demand Generation teams to build targeted campaigns, craft impactful sales content, and co-develop engaging enablement content that educates and expands access to high quality health care. What You'll Do: • Partner with Product Management to validate future product and feature concepts through customer interviews, research and analysis of user data, and convey net new features and functionality needs to effectively sell Maven's solution into key markets and audiences., • Lead product launches end-to-end — positioning, messaging, launch assets, tiering, and cross-functional coordination with Product, Clinical, Sales, and other Marketing teams, • Develop and maintain sales presentations, playbooks, battlecards, one-pagers, case studies, and other customer-facing materials, • Build and maintain payer-, employer-, and partner-facing collateral that supports commercial conversations across prospects and existing clients, • Lead enablement sessions for our Sales Team and our entire Go-to-Market Team on new marketing and sales materials., • Support RFP and proposal processes by contributing messaging, content, and subject matter expertise across product lines, • Serve as a primary point of contact for ad hoc sales deal support, and occasional renewal/QBR support, • Contribute to evolving Maven's core narrative and messaging, including supporting message-testing initiatives, • Evangelize our solutions at conferences, trade shows, to analysts, prospective customers, and channel partners. What You'll Bring: • 4+ years of experience in product marketing with preference given to sales enablement or product strategy experience, • Proven success in driving all stage of the sales process, • Demonstrated success and passion for collecting and using customer insight to drive strategic decisions, • Experience inspiring, influencing and effectively communicating with others, • Strong presentation skills with an eye towards design, • Has an Entrepreneurial spirit and approach to work, • Experience partnering closely with C-Suite executives on storytelling for public speaking opportunities., • Ability to position innovative products and tell compelling stories through sales narratives and marketing collateral., • Comfortable with data, and collecting and analyzing data from a number of sources, • Business development experience a plus, • Experience in HealthTech or WorkTech is a plus The base salary range for this role is $150,000 - $175,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: We're looking for a GRC Manager to own governance, risk, and compliance for our B2B health benefits platform. You'll act as the team lead for our GRC function, working closely with one other team member to run audits, write policies, answer RFIs, and monitor controls day to day. This role touches almost every team: partnering with Engineering, IT, and HR to gather evidence and close gaps; working directly with customers and their security teams during due diligence; and managing auditor relationships through certification cycles. You'll also bring solid project management skills, sequencing audits, tracking remediation, and hitting deadlines across multiple concurrent workstreams. You'll report directly to the CISO/Head of Security and act as the organization's primary voice on compliance posture. You will interface internally and externally with customers, auditors, and partners. Our platform facilitates virtual health visits for employer-sponsored benefits, which means security, privacy, and compliance are core to customer trust and our ability to sell into enterprise and health-plan accounts. What You'll Do: External Audit & Certification Management • Own continuation and renewal of our SOC 2 (Type II) and HITRUST certifications end-to-end. You'll scope each cycle, pull evidence, work directly with auditors, and track remediation through to the final report., • Lead the ground-up establishment of ISO 27001 and ISO 42001 certification programs. That means gap assessments, control mapping, writing ISMS/AIMS policies and statements of applicability, gaining cross team buy in, and getting us ready for initial certification audits., • Manage the annual/ongoing audit calendar across all frameworks, coordinating with internal stakeholders (Engineering, IT, HR, Legal) to gather evidence and close findings on time., • Track regulatory and framework changes (HIPAA, state privacy laws, ISO updates) and translate them into control updates.Customer-Facing Security & Compliance, • Serve as the primary owner of security questionnaires and RFIs/RFPs for the Sales and Customer Success teams. Ensure responses to prospect and customer's due-diligence requests are accurate and on deadline., • Maintain a security knowledge base / answer library to reduce turnaround time on recurring questions., • Partner with Sales Engineering and Account teams to represent our security and compliance posture directly in customer calls when needed. You'll join customer calls directly when security is a blocker in the deal., • Manage relationships with customers' internal security/compliance teams during onboarding and renewal cycles.Internal Audit & Control Monitoring, • Build and run an internal audit/control-monitoring program focused first on verifying that externally audited controls are actually operating day-to-day., • Flag control gaps or process drift to the CISO/Head of Security before they become audit findings., • Over time, expand scope beyond audited-control verification into broader internal audit territory (policy adherence, vendor risk, operational risk) as bandwidth allows. What You'll Bring: Required: • 6+ years of experience in GRC, information security compliance, or IT audit, with direct ownership of at least one SOC 2 or similar audit cycle from start to finish., • Working knowledge of SOC 2, HITRUST, and ISO 27001 frameworks hands-on ., • Experience responding to customer security questionnaires/RFIs, ideally in a B2B SaaS or healthcare-adjacent environment., • Strong cross-team collaboration skills. You'll regularly work with Engineering, IT, HR, Legal, and Sales to gather evidence, close control gaps, and keep everyone aligned on deadlines., • Solid project management instincts: able to sequence overlapping audits and certification projects, track dependencies and remediation items, and hit dates without needing someone else to manage the plan for you., • Strong written communication; you'll be writing policies, RFI responses, and audit narratives that both auditors and non-technical stakeholders need to understand. Strongly preferred: • Direct experience standing up a new certification (SOC2, HITRUST, ISO 27001 and/or the newer 42001 AI management standard) rather than just maintaining an existing one., • Experience with GRC/compliance automation tooling (Vanta, Drata, Secureframe, Hyperproof, or similar)., • Background in health tech, digital health, or another regulated B2B vertical (fintech, insurtech) where compliance is a sales enabler., • A relevant certification such as CISA, CRISC, CISSP, PMP or CAPM, CISM, CTRC/CAP., • Exposure to vulnerability management or IT operations well enough to meaningfully audit those processes rather than just take reports at face value., • Experience partnering with Sales/Sales Engineering as a technical or compliance resource during the deal cycle. The base salary range for this role is $170,000 - $201,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. This person will lead a team across marketing analytics, marketing operations, and web optimization, and serve as the go-to partner for Sales, RevOps, Strategic Finance, and Client Success on shared data and reporting. Reporting to the Senior Director of Growth, they'll bring structure and rigor to a fast-moving org, ensuring marketing's numbers hold up in front of executive leadership. What You'll Do: Marketing Technology, Data & Attribution • HubSpot instrumentation (and its integration with Salesforce): own lead management strategy, campaign orchestration and tracking, and stage definitions for the B2B funnel., • Pipeline attribution: own marketing's multi-touch attribution methodology and represent it in cross-team pipeline conversations., • Data governance: maintain data dictionaries and definitions (MQL/MQA thresholds, pipeline vs. bookings vs. revenue) so reporting stays consistent as tools and AI use expand., • Martech stack: own B2B-facing tools and integrations, including CaliberMind, GA4, HubSpot, Qualified, Webflow, and evaluate new tooling as needs evolve., • Training and enablement: ensure the has the resources and knowledge to own the reporting and orchestration of their channels. Analytics & Reporting • KPI ownership: define and maintain B2B marketing metrics (MQLs, MQAs, pipeline coverage, Pipe-Spend ratio) and the reporting cadence behind them., • Executive reporting: build and deliver pipeline briefings and performance readouts for B2B marketing leadership., • Dashboards: own the B2B analytics stack across CaliberMind, Looker, Data Studio, Salesforce, and GA4, and keep it accurate as definitions change., • FY planning support: partner with Strategic Finance and RevOps on fiscal year target-setting, run-rate projections, and scenario modeling for B2B pipeline and budget as well as org-level OKR setting. Budget & Planning • Budget ownership: oversee the B2B marketing budget, including forecast, actuals, monthly reconciliation, and shifts across programs and months., • Vendor management: track spend and manage relationships with external vendors., • FY planning: lead annual and quarterly budgeting and planning for B2B Growth Marketing in partnership with Strategic Finance. Marketing Website & CRO • Marketing website: manage the web team that owns navigation, landing pages, and on-page SEO/AEO for the Enterprise/B2B experience., • Testing and optimization: run a structured A/B testing and CRO program for B2B landing pages., • Accessibility: maintain WCAG 2.1 AA compliance across the B2B site experience. Team Leadership & Cross-Functional Partnership • People leadership: manage and develop a team covering marketing analytics, marketing operations, and web optimization., • Process and tooling: set the team's operating rhythm and own its project management tooling (Asana and Jira)., • Builds with AI: personally build AI-powered workflows for reporting, analysis, and campaign operations that enable the team to make better decisions and scale without additional headcount., • AI enablement: lead rollout of AI tools within B2B Growth Marketing, including data governance for tools connected to live CRM and marketing data, and set the team's judgment for where AI helps and where it doesn't., • Cross-functional partnership: serve as B2B Growth Marketing's primary point of contact for Sales, SDR, RevOps, Strategic Finance, and Client Success on shared data, process, and reporting questions. What You'll Bring: • 8+ years in B2B marketing operations, analytics, or revenue operations, ideally supporting complex or enterprise sales cycles., • Hands-on ownership of a marketing automation platform (HubSpot or similar) and the integration with Salesforce, including lead routing, lifecycle stages, and campaign orchestration., • Experience building and defending pipeline or marketing attribution models with Sales and Finance stakeholders., • Track record owning multi-million dollar marketing budgets, including forecasting, actuals, and reconciliation., • Experience owning a B2B marketing website and CRO program, including A/B testing and accessibility standards., • Experience managing and developing a high performance team., • Sharp, direct communicator, comfortable presenting pipeline and Marketing performance data to executive leadership., • Comfortable operating in a fast-changing org structure and building processes from ambiguity., • Experience rolling out AI tools within a marketing team, with an eye toward data governance and accuracy. The base salary range for this role is $170,000 - $200,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Estimator – Commercial Interiors (Exempt) New York City, NY | Full-Time | Construction / Commercial Interiors Are you a detail-oriented construction professional with a passion for precision and problem-solving? We’re looking for an experienced Estimator to join our dynamic team and play a key role in shaping high-end commercial interior projects across NYC. About the Role As an Estimator, you’ll be responsible for preparing accurate cost estimates, budgets, and bids for commercial interior construction projects. You’ll collaborate closely with architects, clients, and project teams to ensure every proposal reflects the full scope and vision of the project. From reviewing blueprints to negotiating with subcontractors, your expertise will help drive successful project outcomes. Key Responsibilities • Analyze RFPs and gather historical bid data to inform proposals., • Conduct site visits to assess project conditions and requirements., • Review architectural drawings and perform detailed quantity take-offs., • Identify scope gaps and ensure comprehensive project coverage., • Solicit and evaluate bids from subcontractors and vendors., • Prepare and distribute bid packages and cost estimates., • Use estimating software (preferably On-Screen Takeoff) to track and manage estimates., • Collaborate with project managers to prepare project kits and change orders., • Attend client and design team meetings as needed., • Analyze completed projects to improve future estimating accuracy and processes. Qualifications • 5–7 years of experience estimating NYC commercial interiors., • Strong ability to read and interpret blueprints and construction documents., • Excellent organizational skills and ability to manage multiple deadlines., • Skilled negotiator with a keen eye for detail and value., • Proficient in Microsoft Word and Excel., • Experience with On-Screen Takeoff or similar estimating software preferred. Work Environment & Physical Demands • Office-based role with occasional site visits., • May require lifting up to 20 lbs., • Extended periods of computer use and screen time., • Fast-paced environment with frequent deadlines and interruptions. Why Join Us? We’re a collaborative, forward-thinking team committed to delivering excellence in every project. If you thrive in a fast-paced environment and enjoy turning complex plans into actionable numbers, we’d love to hear from you. Apply now to be part of a company where your estimating expertise makes a real impact! \nCompany Description ICON Interiors is a full service Interior Construction Management and General Contracting firm. Since 1997 we have been providing services to a number of industries, including but not limited to, law firms, media & entertainment firms, financial service companies, building owners, individual residences and retail stores. ICON Interiors is a full service Interior Construction Management and General Contracting firm. Since 1997 we have been providing services to a number of industries, including but not limited to, law firms, media & entertainment firms, financial service companies, building owners, individual residences and retail stores.

Job Description About the Brand: Von Dutch is an American fashion icon built on rebellion, individuality, and cultural disruption. Rising from underground custom culture and exploding into global consciousness in the early 2000s under the creative direction of Christian Audigier, the brand became a defining symbol of unapologetic self-expression. Instantly recognizable for its iconic trucker hats and bold iconography, Von Dutch didn’t follow fashion, it challenged it, shaping an era and dominating pop culture through attitude, not permission. Embraced by artists, tastemakers, and rule-breakers worldwide, Von Dutch has endured far beyond trends. Now under the ownership of WSG (White Space Group), the brand enters a new chapter honoring its heritage while pushing forward with a refined, modern vision of luxury streetwear. Each piece stands as a statement of power, freedom, and rebellion against the ordinary. About the Role We are seeking enthusiastic and customer-focused Seasonal Sales Associates to join our boutique, powered by the Leap Platform, during the upcoming peak selling season. This role is ideal for individuals who enjoy creating meaningful customer connections, delivering exceptional service, and contributing to a fast-paced, team-oriented store environment. As a brand ambassador, you will bring the customer experience to life through authentic engagement, product knowledge, and thoughtful selling. You will connect with customers, understand their needs, share the brand story, and provide personalized recommendations that create memorable shopping experiences. You will also support day-to-day store operations, maintain a welcoming and organized environment, and collaborate with your team to meet business goals. Flexibility and reliability are important, as seasonal associates will help support increased traffic, events, promotions, weekends, and other key moments throughout the season. Hourly Pay Range: $19– $21. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications. What You'll DoCreate Exceptional Customer Experiences • Engage customers through authentic conversation, active listening, and personalized recommendations., • Build product knowledge to confidently educate customers and share the brand story., • Provide thoughtful service throughout the customer journey, from initial engagement through checkout., • Represent the brand with professionalism, enthusiasm, and a customer-first mindset.Support Sales & Store Goals, • Proactively engage customers and contribute to daily sales goals., • Identify opportunities to educate, recommend, and enhance the customer’s shopping experience., • Stay engaged and productive during both peak and slower periods., • Collaborate with leadership and teammates to support overall store performance.Support Store Operations, • Maintain a clean, organized, and customer-ready store environment., • Assist with replenishment, inventory, shipment processing, and other daily operational tasks., • Support opening and closing procedures and other responsibilities as assigned., • Follow brand standards and company procedures to ensure a consistent store experience.Be a Reliable Team Member, • Work collaboratively and contribute to a positive team environment., • Maintain dependable attendance and punctuality throughout the seasonal assignment., • Demonstrate flexibility and willingness to support changing business needs., • Help create a positive and energetic environment for both customers and teammates.Key Performance Indicators (KPIs), • Customer Experience: Creates meaningful customer interactions through exceptional service, product knowledge, and personalized engagement., • Sales Performance: Contributes to store goals through proactive customer engagement, effective selling behaviors, and thoughtful recommendations., • Brand Representation: Consistently represents the brand with professionalism, enthusiasm, and alignment with brand values., • Reliability & Teamwork: Demonstrates dependable attendance, flexibility, and a collaborative approach throughout the seasonal assignment., • Operational Execution: Completes daily responsibilities accurately and maintains a clean, organized, and customer-ready store.Position Requirements, • Previous retail, hospitality, or customer-facing experience required., • Passion for creating exceptional customer experiences and building authentic customer connections., • Strong communication skills with the ability to engage a diverse range of customers., • Ability to learn product knowledge and confidently share brand stories., • Team-oriented mindset with the flexibility to support evolving store priorities and seasonal needs., • Dependable, adaptable, and comfortable working in a fast-paced retail environment., • Maintains a clean, organized, and fully stocked sales floor to support an exceptional guest experience., • Flexible availability, including days, evenings, weekends, holidays, and peak seasonal periods., • Ability to actively work on the sales floor, including standing, walking, and lifting up to 50 lbs., • Must be at least 18 years of age.About Leap The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Alohas, Bombas, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Ring Concierge, SET, and many others. Leap Perks • Bonus eligible, • Medical, dental, and vision benefits (must average 32+ hours per week), • AllOne Health Employee Assistance Program, • 401(k), • Accrued PTO:, • Part-time hourly employees accrue PTO in accordance with local laws, • Employee discount and wardrobe allotment for participating Leap brands Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive. We believe our differences strengthen our organization and better support the brands, customers, and communities we serve. We value individuals of all backgrounds, experiences, and identities. Powered by JazzHR RyTVp7k5lY

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide. Learning and development opportunities through structured

Access Services Manager Amherst Campus Full Time JR7399 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Access Services Manager position. The Access Services Manager is a full-time, year-round position. The expected salary range for this job opportunity is: $69,000 - $72,000 per year. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for_. The Access Services Manager provides leadership and management of user services and desk operations at the Robert Frost Library, Keefe Science Library and Morgan Music Library, ensuring excellent customer service to all users. Leads and mentors a team of Access Services staff, fostering a collaborative environment and overseeing their professional growth and daily impact on the user experience. Coordinates the work of Access Services Student Assistants in Frost Library. Participates in developing and implementing department policies, procedures, and services. Participates fully as a member of the Access Services department and serves regularly scheduled hours at the front desk. Maintains a Sunday-Thursday work schedule and serves as Student Supervisor on Duty on those days. Summary of Responsibilities: Management & Planning • Manages a team of 3 full-time and 1 part-time employee, including participating in a year-round performance management process, • Supervises a team of 20-25 student assistants, • Directs the student employment program for Access Services, designing meaningful work opportunities and training that align across all library locations, • Coordinates the Student Supervisor on Duty program to ensure coverage across all service points during all operating hours, • Develops training and documentation for professional and student staff across areas of responsibility, • Oversees and models excellent user service across all service points, ensuring alignment with library values, • Serves as the primary advocate for users, resolving sensitive or complex service issues with creative problem-solving and an understanding of library values, • Stays current with trends in Access Services, • Represents Amherst on the Five College Access Committee, • Serves as the last point of accountability for stack maintenance, • Fosters mutual support and collaboration among a small team of Access supervisors Access Services Team • Provides responsive and inclusive service during regularly scheduled hours at the Frost Front Desk. Welcomes users, maintains borrower accounts, explains policies, and makes referrals to other library or campus departments as appropriate, • Oversees the Library Circulation and Access Supervisors' email accounts, serving as the primary monitor and responder, • As one of two exempt positions in the department, shares responsibility for being on-call during library operating hours, • Attends regular department, library, division, and collegewide meetings, • Creates a professional development plan and participates in service opportunities in consultation with a supervisor Frost Front Desk Operations • Supervises Front Desk staff, including non-direct reports, with Front Desk responsibilities, • Coordinates the desk schedule, ensuring consistent staffing, • Ensures accuracy of borrower records, • Maintains desk supplies, handouts and signage Qualifications: Required • Bachelor's Degree, • 3 years of work experience in a library, preferably in an academic or research library, • 1 year of work experience supervising others and providing training, • An equivalent combination of education/experience in lieu of the minimum education and related experience, • Demonstrated exceptional customer service, including creative problem-solving and a commitment to equitable access, • Demonstrated close attention to detail and organizational skills, • Proficient computer skills and demonstrated ability to learn and apply new technologies to existing operations, • Ability to independently manage multiple priorities and tasks, • Ability to work closely and problem-solve with colleagues from all library departments, students, faculty, and staff, • Strong verbal and written communication skills, • Demonstrated commitment to effectively supporting a broadly diverse and intentionally inclusive community, • Successful completion of required reference and background checks, • An acceptable criminal offender records information (CORI) check Preferred • Experience searching research databases, • Working with college students Interested candidates are asked to submit a resume and cover letter online at_. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit ""> je-d5895b95f1824db9a2797ece4be9f661

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Maven is looking for a commercially-minded and strategic Client Success Manager to join our Client Success team, to own relationships with our employer accounts. The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • Recommend improvements to client workflows or processes, supporting scalable solutions to enhance outcomes. What we're looking for you to bring: • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Willingness to travel occasionally (up to 20%) for client meetings and participate in our NYC office when needed. Helpful experiences and skills (not required, can be learned on the job): • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients., • Experience with Salesforce, Gainsight, Looker, and Microsoft Office suite. The base salary range for this role is $106,000 - 120,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. For those based in NewYork, San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: Maven is looking for a Resolution Response Specialist who will lead the end-to-end resolution of complex, high-risk member escalations, serving as a Tier 2 senior owner within the Resolution Response Team to ensure every escalation is handled consistently, efficiently, and at the right level the first time — restoring member trust while protecting Maven, its clients, and its members. This is a non-exempt, Monday–Friday position with hours of 8:30 a.m.–5:00 p.m. ET and occasional weekend coverage as needed. What You'll Do: • Own escalated member cases end-to-end, serving as the single accountable owner for moderate-to-high complexity issues across billing, reimbursement, benefits, coordination of benefits, network exceptions, and service breakdowns., • Conduct structured investigations using the established triage framework (Category → Owner → Macro → Checklist → SLA → Escalation Path), reviewing ticket history, call recordings, prior guidance, client documentation, spend, and reimbursement records before resolution., • Lead service recovery by reviewing low-rated interactions, conducting proactive outreach (call-first where possible), applying de-escalation protocols, and confirming closed-loop resolution with a written member recap., • Serve as the primary cross-functional bridge across MBS, Support, Care Delivery, Client Success, Payment Operations, Network Operations, Product, Engineering, and Legal/Compliance to coordinate corrective action and accelerate resolution., • Communicate with members using approved macros and empathy-led, legally protective language; provide CSMs with concise case summaries and polished client-facing messaging when needed., • Identify and route risk using Critical/High/Standard severity and SEV 2/SEV 3 legal protocols for legal, compliance, discrimination, or regulatory exposure., • Maintain precise documentation in Zendesk and the escalation tracker, applying granular themes, reason codes, and ownership tags to enable reliable root-cause reporting., • Identify escalation trends and drive macro, playbook, and process improvements that reduce recurrence and prevent repeat escalations. What You'll Bring: • Bachelor's degree in Healthcare Administration, Business, Communications, or related field preferred, or equivalent experience; 3+ years in escalation management, member/customer advocacy, health benefits, or healthcare operations., • Experience resolving complex, multi-stakeholder escalations; strong knowledge of employer-sponsored benefits, reimbursement and claims workflows, and the fertility/family-building member journey., • Familiarity with Zendesk, Jira, Guru, Google Sheets, and Looker., • Highly organized and detail-oriented, with strong critical thinking, root-cause analysis, and structured case management skills., • Excellent verbal and written communication, with strong de-escalation skills and the ability to translate complex benefits and billing issues into clear resolution plans., • Sound legal and risk judgment, with the ability to identify when to involve Legal, Compliance, or leadership and collaborate effectively across teams., • Empathetic, composed, and member-centric, with the ability to navigate high-emotion, high-stakes cases through resolution. The base salary range for this role is $82,000 - $96,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

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