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  • Combustion Field Service Engineer
    Combustion Field Service Engineer
    hace 1 día
    $80000–$120000 anual
    Jornada completa
    Bethpage

    Position Summary- REMOTE The Combustion Field Service Engineer is responsible for supporting the installation, startup, commissioning, troubleshooting, tuning, inspection, and service of industrial combustion systems used on ovens, furnaces, washers, dry-off ovens, thermal systems, and related finishing equipment. This position works directly with customers, field crews, controls engineers, mechanical engineers, project managers, and vendors to ensure combustion equipment operates safely, reliably, and according to project requirements. The role requires strong technical ability, hands-on troubleshooting skills, field communication skills, and a willingness to travel to customer sites. The ideal candidate has experience with industrial burners, gas trains, safety shutoff systems, fuel-air ratio control, temperature control, combustion blowers, exhaust systems, and industrial oven or furnace operation. Key Responsibilities Field Service & Commissioning · Travel to customer sites to support installation, startup, commissioning, service, and troubleshooting of industrial combustion systems. · Inspect burner assemblies, gas trains, air piping, fuel piping, combustion blowers, exhaust systems, pressure switches, flame safeguards, valves, regulators, and related components. · Assist with burner light-off, pilot setup, main flame setup, low-fire and high-fire adjustment, and combustion tuning. · Verify proper operation of combustion safety devices, interlocks, purge sequences, flame detection systems, and burner management controls. · Support startup and commissioning of ovens, furnaces, dry-off ovens, washers, and other thermal process equipment. · Perform system inspections and identify mechanical, electrical, controls, or combustion-related issues. · Diagnose and resolve field issues involving burner performance, flame stability, temperature control, pressure problems, nuisance trips, uneven heating, or poor system operation. · Work with controls engineers to verify burner control logic, alarms, interlocks, permissives, and operating sequences. · Document startup settings, field changes, test results, and service findings. Combustion System Troubleshooting · Troubleshoot natural gas, propane, combustion air, pilot, ignition, flame detection, and burner management issues. · Evaluate gas train components including regulators, safety shutoff valves, proof-of-closure switches, vent valves, pressure switches, gauges, and manual valves. · Check combustion air supply, burner air settings, blower operation, draft conditions, and exhaust performance. · Identify issues related to fuel pressure, air pressure, flame signal, ignition reliability, burner turndown, and temperature stability. · Make recommendations for repair, replacement, adjustment, or redesign when systems are not operating correctly. · Support emergency service calls and customer troubleshooting when equipment is down or performing poorly. Technical Support & Communication · Communicate clearly with customers, plant maintenance teams, contractors, vendors, and internal project teams. · Provide field feedback to engineering, controls, purchasing, and project management. · Assist with reviewing drawings, burner manuals, gas train layouts, equipment manuals, and control sequences. · Support the creation of service reports, inspection reports, punch lists, startup documentation, and customer recommendations. · Communicate parts needs to purchasing and help identify replacement components. · Assist with training customers on proper equipment operation, safety checks, startup procedures, shutdown procedures, and routine maintenance. Safety & Compliance · Follow company safety policies and customer site safety requirements. · Support combustion system work in accordance with applicable codes, standards, customer specifications, and industry best practices. · Verify that safety devices and interlocks are operating as intended before equipment is released for production. · Identify unsafe conditions and communicate concerns immediately to the appropriate internal and customer contacts. · Maintain accurate documentation of combustion settings, safety checks, field adjustments, and service recommendations. Required Skills & Qualifications · Experience with industrial combustion systems, burners, ovens, furnaces, dryers, thermal oxidizers, or related industrial heating equipment. · Ability to troubleshoot mechanical, electrical, controls, and combustion-related issues in the field. · Understanding of burner operation, fuel-air ratio, pilot systems, flame detection, combustion air, exhaust, draft, and temperature control. · Familiarity with gas train components such as regulators, safety shutoff valves, pressure switches, proof-of-closure switches, vent valves, and flame safeguards. · Ability to read and understand mechanical drawings, electrical schematics, piping diagrams, control panel drawings, and equipment manuals. · Strong communication skills with customers, contractors, vendors, and internal teams. · Ability to work independently at customer sites while representing the company professionally. · Strong documentation skills for service reports, startup notes, inspection findings, and punch lists. · Willingness and ability to travel regularly for customer site work. · Valid driver’s license. · Ability to use basic hand tools, meters, manometers, combustion analyzers, and other field service equipment. Preferred Qualifications · Experience with industrial ovens, porcelain enamel furnaces, paint finishing systems, washers, dry-off ovens, cure ovens, or heat-treating equipment. · Experience with burner brands such as Maxon, Eclipse, North American, or similar industrial burner systems. · Experience with flame safeguard systems, burner management systems, PLC-controlled combustion systems, and safety circuits. · Familiarity with NFPA 86 or other industrial oven and furnace safety standards. · Experience performing combustion analysis and burner tuning. · Electrical troubleshooting experience including control panels, relays, sensors, limit switches, VFDs, and PLC inputs/outputs. · Experience leading or supporting equipment startups. · Welding, fabrication, pipefitting, millwright, or mechanical installation experience is a plus. · Associate degree, technical certificate, military technical training, or equivalent field experience in combustion, electrical, mechanical, industrial maintenance, or engineering technology is preferred. Physical Requirements · Ability to travel to industrial customer sites. · Ability to stand, walk, climb ladders, bend, kneel, crawl, and work around industrial equipment. · Ability to lift and carry tools, parts, and equipment up to 50 lbs. · Ability to work in hot, dirty, noisy, or active industrial environments. · Ability to work at heights, around moving equipment, and in confined or restricted areas when required. · Ability to wear required PPE, including safety glasses, hearing protection, gloves, hard hat, steel-toe boots, and other customer-required safety equipment. Travel Requirements

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  • Quality Process Owner
    Quality Process Owner
    hace 25 días
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Automotive service advisor
    Automotive service advisor
    hace 2 meses
    $50000–$90000 anual
    Jornada completa
    Mineola

    Job Summary Join our dynamic automotive team as a dedicated Service Advisor, where your enthusiasm for cars and exceptional customer service skills will drive customer satisfaction and business success. In this energetic role, you will serve as the vital link between our valued clients and our skilled technicians, ensuring a seamless experience from vehicle drop-off to pickup. Your mechanical knowledge and sales acumen will help customers understand their vehicle’s needs while maximizing service opportunities. This position offers an exciting chance to grow within a fast-paced, customer-focused environment that values your automotive expertise and proactive approach. Duties • Greet customers warmly, listen attentively to their vehicle concerns, and accurately record service requests., • Provide detailed explanations of necessary repairs and maintenance services, utilizing estimating software and auto service management tools., • Upsell additional services such as oil changes, tire rotations, brake repairs, alignments, suspension work, and transmission diagnostics to enhance customer satisfaction and dealership revenue., • Prepare clear, detailed service estimates using computer-aided vehicle damage estimating systems and communicate these effectively to clients., • Coordinate with technicians to prioritize repairs, monitor progress, and ensure timely completion of all services., • Manage cash handling procedures accurately while processing payments and issuing receipts., • Maintain ongoing client communication throughout the service process, ensuring transparency and building trust., • Document all work performed in the dealership’s service writing system and follow up with customers post-service for feedback or additional needs. Skills • Proven experience as an automotive service advisor or in auto service management within a repair shop environment., • Strong mechanical knowledge with hands-on experience as a mechanic or service technician preferred., • Proficiency with estimating software, auto estimating tools., • Excellent customer service skills with the ability to communicate complex technical information clearly and professionally., • Ability to upsell services confidently while maintaining integrity and customer trust., • Knowledge of automotive diagnostics, collision repair processes, oil change procedures, brake repair, wheel alignments, suspension systems, shocks & struts, brake systems, transmissions, tire services, and other automotive repair specialties., • Experience with auto service writing software and familiarity with dealership operations is highly desirable., • Strong organizational skills with attention to detail in documentation and client communication., • Valid driver’s license with a clean driving record; ability to drive various vehicles safely. Join us in delivering exceptional automotive care by combining your technical expertise with outstanding customer engagement!

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