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Job Description About Us SNY is an Emmy Award–winning regional sports media company delivering content across linear television and digital platforms. SNY provides unmatched, exclusive coverage of the New York Mets, New York Jets, and all things New York sports. As the Tri-State area’s leader in local sports coverage, SNY offers comprehensive access to professional and collegiate teams through exclusive live games, nightly sports shows, and original programming. SNY also delivers real-time New York sports news and exclusive digital series on SNY.tv and across its social channels, including YouTube, Facebook, X, and Instagram. SNY is available to viewers throughout New York, Connecticut, New Jersey, and northeastern Pennsylvania, and nationally through select providers. About the Role: SNY is seeking a skilled freelance Jib Operator with a passion for sports to join our Studio Operations team. This role works with our technical and news team in our production environment operating the Cammate Jib and handheld cameras. This role requires flexibility to work non-traditional hours, including weekends and holidays, from our studio at 4 World Trade Center. What You’ll Do • In coordination with the Director, create and offer visually interesting and varied subject shots., • Work with technical and news staff to satisfy production needs for live, taped and automated programming under supervision of the Director and Operations management., • Ability to proficiently operate Cammate Jib and hand-held cameras equally as dictated by productions demands., • Assist in maintaining the above cameras and rigs in good working order., • Willingness and ability to train others as needed for back-up purposes. What You Bring • Bachelor’s Degree (preferably in Communications) or equivalent work experience required., • Two (2) years of experience in live, multi-camera studio production preferred, with related camera operator experience required., • Knowledge of Cammate Jib along with Ikegami HD cameras., • Ability to identify and trouble shoot mechanical issues with equipment and set up., • Must be able to lift 25+lbs, set / strike studio gear., • Proficiency in iNEWS or similar newsroom software system a plus., • With proper training, serve as fill-in for all other Tech 1 positions as needed (i.e. Robotic Camera, Teleprompter, Video Playback, Video Shading)., • You have excellent interpersonal & communication skills and are a collaborative team player who works well with others, in a fast paced, dynamic studio environment.

Job Description Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role We are seeking an AI Revenue Operations Manager (Strategy & Innovation) to help architect and scale the next evolution of TicketManager’s go-to-market engine. This role sits at the intersection of strategy, systems, and AI innovation, responsible for aligning Sales, Marketing, and Customer Success while embedding automation and intelligence across the revenue lifecycle. You will act as both a strategic operator and builder—owning processes, data, and technology that drive predictable revenue growth, while identifying and deploying AI solutions that unlock efficiency and competitive advantage. This is a high-impact role influencing executive decision-making and directly shaping how TicketManager scales. Responsibilities: • Revenue Strategy & GTM Alignment, • Partner with leadership to define and execute revenue strategies across Sales, Marketing, and Customer Success, • Align funnel definitions, KPIs, and forecasting models to ensure consistency and visibility across all revenue teams, • Translate business goals into scalable operational plans, workflows, and dashboards, • Drive cross-functional alignment to eliminate silos and improve pipeline efficiency, • AI Strategy & Innovation, • Identify, evaluate, and implement AI use cases across the GTM funnel (lead scoring, personalization, forecasting, automation), • Build and deploy AI-driven workflows leveraging CRM automation, enrichment platforms, and LLM-based solutions, • Partner with Product, Engineering, and Marketing to integrate AI into customer-facing and internal systems, • Continuously test, iterate, and optimize AI-driven solutions to improve performance and ROI, • Systems, Data & Automation, • Own and optimize the GTM tech stack (CRM, marketing automation, enrichment, analytics tools), • Ensure data integrity, governance, and a single source of truth across all systems, • Design and implement scalable workflows to reduce manual work and increase productivity, • Evaluate and integrate new tools to enhance automation and operational efficiency, • Analytics, Reporting & Insights, • Build and maintain dashboards tracking pipeline health, conversion rates, ARR, and campaign performance, • Analyze funnel performance to identify opportunities for growth and optimization, • Deliver actionable insights to leadership to inform strategic decision-making, • Develop forecasting models and scenario planning frameworks, • Process Optimization & Execution, • Map, audit, and continuously improve end-to-end revenue processes, • Standardize workflows across teams to drive consistency and scalability, • Lead cross-functional initiatives to improve conversion rates and reduce friction in the customer journey, • Establish and maintain operational best practices and documentation Desired Skills and Experience: • Bachelor’s Degree Required, • 5–8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or similar roles within B2B SaaS or high-growth technology environments, • Proven track record of driving revenue growth through systems, data, and process optimization, • Hands-on experience managing and optimizing CRM and GTM tech stacks (Microsoft Dynamics 365 preferred), • Experience working with AI tools and automation platforms (e.g., enrichment tools, workflow automation, LLM-based solutions), • Strong understanding of data architecture, integrations, and scalable automation frameworks, • Advanced analytical skills with experience building dashboards, reporting, and forecasting models, • Ability to translate complex data into actionable insights and strategic recommendations, • Experience leading cross-functional initiatives and influencing stakeholders at all levels, including executive leadership, • Demonstrated curiosity and applied experience with AI-driven workflows, automation, or agent-based systems within GTM or business operations, • Strong communication skills with the ability to simplify complex technical concepts for business audiences TicketManager Highlights: • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $100,000-$160,000 Base Salary & Variable Compensation, • Reports to: Revenue Operations, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR W7K7XMB5di

Job Description About Us SNY is an Emmy Award–winning regional sports media company delivering content across linear television and digital platforms. SNY provides unmatched, exclusive coverage of the New York Mets, New York Jets, and all things New York sports. As the Tri-State area’s leader in local sports coverage, SNY offers comprehensive access to professional and collegiate teams through exclusive live games, nightly sports shows, and original programming. SNY also delivers real-time New York sports news and exclusive digital series on SNY.tv and across its social channels, including YouTube, Facebook, X, and Instagram. SNY is available to viewers throughout New York, Connecticut, New Jersey, and northeastern Pennsylvania, and nationally through select providers. About the Role We are looking for a seasoned, hands-on Broadcast Engineer to join our SNY Engineering and Operations team. This position is responsible for maintaining equipment & technical standards at a production and newsroom facility. This is a fast-paced, collaborative role for someone who thrives under pressure, takes ownership, and is passionate about technology in a broadcast and control room environment. NY sports fans are welcome but not required! This role reports to our Sr. Manager, Engineer. This is an in-office role 5 days per week out of our offices at WTC. It may also include travel to Citi field, MetLife or a remote venue What You’ll Do • Support multiple daily live in studio productions, including editing workstations, production Control rooms, camera control, audio and Studio equipment and systems. Act as quality control for incoming/outgoing video feeds., • Perform preventative maintenance on studio, ENG & newsroom equipment., • Assist as a backup for studio technical managers and oversee live productions, crews, and scheduled shows, • Perform daily preventive maintenance and troubleshoot issues in audio, video, intercom, and related broadcast systems., • Maintain quality control for all incoming feeds including Zoom calls, LiveU and truck game feeds, routing, IFB & PL communication., • Working with external technical vendor support to ensure timely resolution of internal requests and resolution of problem., • Implement studio and remote related maintenance duties as required and assigned., • Experience in supporting studio technology and applications used in the broadcast industry., • Assist to Evaluate, test, and install upgrades to existing broadcast and networking system and / or new hardware - technology implementation. What You'll Bring • Must have a minimum of seven years of experience is a professional broadcast engineering role at a studio environment – live broadcast production facility., • Experience with a non‐linear edit system such as Avid & the Adobe Creative Cloud Suite desired., • Experience with SSL audio, Grass Valley / Ross switchers, Ross Cambot robotics, Overdrive automation, Xpression, Evertz router (monitoring and control), Sony Wireless RF and RTS Telex intercoms required., • Knowledge of traditional IP/LAN infrastructures and Storage technology., • Position requires non-traditional working day and hours, • Occasional travel is anticipated for remote productions and maintenance, • Positive work ethic, ability to work well in groups to execute projects on time while maintaining the manager's expectations., • LED wall experience (Utilizing NovaStar tech and 4K knowledge a Plus), • Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non‐ technical clients to technical professionals and operations staff., • Knowledge of Video over IP protocol (RTP / SRT) as we utilize Haivision, LiveU, Evertz and Nevion distribution systems. Eligibility Requirements: • BS in Engineering / Computer Science or have a minimum of 7 years professional Broadcast Staff Engineer experience in a live studio production facility., • Ability to work independently, prioritize tasks, and solve complex technical issues in real-time., • Experience in a similar role with a media company, systems integrator, or other relevant industry., • Must be able to work flexible hours including weekdays, weekends, holidays, and overnights., • Ability to lift and carry 30+ pounds of gear.

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring an Account Manager (AM) to own and grow a portfolio of customers, primarily consisting of accounts at approximately $2,500 MRR and below. This is a customer-facing, revenue-focused role responsible for driving customer engagement, adoption, retention, expansion, and long-term value. The Account Manager is the entry point into TicketManager’s Customer Success career path and provides the foundation for growth into roles such as Retention Manager, Account Director, Strategic Director, and beyond. Account Managers will build the customer, product, and commercial expertise needed to take on increasingly complex and strategic accounts as they grow within the organization. As the primary relationship owner for their assigned book of business, the Account Manager will develop a strong understanding of each customer’s goals, drive adoption of TicketManager’s platform and services, monitor account health, identify opportunities for growth, and ensure customers continue to see measurable value from their partnership with TicketManager. This is a hands-on role for someone who wants to build a career in Customer Success and account management within a B2B SaaS environment. Success requires strong relationship-building skills, commercial instincts, organization, curiosity, and the ability to coordinate internal resources to deliver an exceptional customer experience. Responsibilities: • Account Ownership & Customer Success, • Own the day-to-day relationship and overall success of an assigned portfolio of customers, primarily consisting of accounts at approximately $2,500 MRR and below., • Develop a strong understanding of each customer’s business objectives, TicketManager usage, key stakeholders, and opportunities to deliver greater value., • Build trusted relationships with customer stakeholders and serve as the primary point of contact throughout the customer lifecycle., • Maintain consistent customer engagement and ensure accounts receive proactive, high-quality communication and support., • Adoption, Retention & Growth, • Drive adoption and utilization of TicketManager’s products and services across assigned accounts., • Monitor account health, engagement, usage, and customer sentiment to identify potential risks and opportunities early., • Develop and execute action plans to improve engagement, strengthen customer relationships, and increase long-term value., • Identify upsell, cross-sell, and expansion opportunities across TicketManager’s product portfolio and partner with the appropriate Revenue team members to move opportunities forward., • Support renewal readiness by maintaining strong customer relationships, documenting account health and value, and partnering closely with the Retention team throughout the renewal process., • Customer Business Reviews, • Prepare and lead customer business reviews that demonstrate product usage, value delivered, and opportunities to strengthen the partnership., • Use customer data, product usage, and account insights to provide recommendations and identify opportunities for increased adoption and value., • Partner with internal teams to prepare account-specific materials and ensure follow-through on commitments and next steps., • Cross-Functional Account Management, • Serve as the internal quarterback for assigned accounts, coordinating across Customer Support, Ticket Operations, Product, Sales, Retention, and other teams as needed., • Proactively identify customer issues or risks, engage the appropriate internal resources, and maintain ownership through resolution., • Ensure internal teams have the customer context and information needed to deliver a consistent experience., • Account Planning & CRM, • Maintain accurate, up-to-date account records, customer contacts, activity, opportunities, risks, and next steps., • Develop account plans for priority customers within the assigned portfolio., • Maintain visibility into customer health, upcoming renewals, growth opportunities, and open issues., • Demonstrate strong CRM hygiene and disciplined follow-through across the assigned book of business., • Events & Customer Engagement, • Represent TicketManager with customers at live events, customer meetings, and TicketManager’s annual Partner Summit., • Use in-person customer engagement to strengthen relationships, understand customer needs, and uncover opportunities to deliver additional value., • Travel regularly to customer offices and live events as business needs require.Desired Skills and Experience:, • BA/BS degree required, • 2–5+ years of professional experience in Customer Success, Account Management, B2B SaaS, client services, sales, or another customer-facing role., • Strong relationship-building skills with the ability to develop credibility and trust with customer stakeholders., • Customer-first mindset with a genuine interest in understanding business needs and helping customers achieve measurable outcomes., • Commercial mindset with an interest in developing skills across customer retention, renewals, upselling, and account growth., • Strong verbal and written communication skills with the confidence to lead customer conversations, meetings, and presentations., • Highly organized and able to effectively manage a portfolio of customers, competing priorities, follow-ups, and deadlines., • Proactive problem solver who takes ownership and follows issues through resolution., • Comfortable working cross-functionally and coordinating across multiple internal teams., • Ability to learn a SaaS platform and translate product capabilities into meaningful customer value., • Comfortable using customer data, product usage, and account insights to guide conversations and recommendations., • Growth-oriented and motivated to develop toward increasingly complex and strategic Customer Success and Account Management roles., • Willing and excited to travel and engage customers at offices, live events, and TicketManager programs., • Experience in B2B SaaS, ticketing, sports, events, hospitality, sponsorships, or enterprise services is a plus.TicketManager Highlights:, • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $75,000-$100,000 Base Salary, • Variable Compensation & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR Bk9989j8mP

Job Description About Us SNY is an Emmy Award–winning regional sports media company delivering content across linear television and digital platforms. SNY provides unmatched, exclusive coverage of the New York Mets, New York Jets, and all things New York sports. As the Tri-State area’s leader in local sports coverage, SNY offers comprehensive access to professional and collegiate teams through exclusive live games, nightly sports shows, and original programming. SNY also delivers real-time New York sports news and exclusive digital series on SNY.tv and across its social channels, including YouTube, Facebook, X, and Instagram. SNY is available to viewers throughout New York, Connecticut, New Jersey, and northeastern Pennsylvania, and nationally through select providers. About the Role As a Freelance Content Coordinator, you are responsible for all communication and acquisition of content appearing on SNY, our website and social channels. You will communicate daily with New York teams PR staff and other media outlets to acquire content via Zoom, help schedule and share transmission info with crews out in the field and back at the studio. This role serves as quality control for incoming feeds and as a liaison to share content across all platforms. You are a self-starter who demonstrates the ability to present and lead the execution of original content ideas. The successful candidate is an effective communicator and is able to handle multiple projects at one time under tight deadlines. What You’ll Do? • You will maintain quality control of all incoming elements, including remote setups, streamed content, and taped field content of incoming paths to all SNY platforms through Slack, • Schedule Field Producers and Multi-Platform Photographers, • Must understand all technical aspects of news content gathering, including satellite, fiber, LiveU, FTP, internet pool, and mobile transfer. Responsible for communication of active feed paths to content staff., • Must have ability to book production trucks, remote studios and video conference calls, • Communication with team and league PR staffs. This includes media credentialing, Zoom access and future schedules., • Assist in updating team/league mandated video guidelines and restrictions for both linear and digital platforms., • Self-starter who demonstrates the ability to present and lead the execution of original content ideas. What You’ll Bring? • Bachelor’s degree preferred or equivalent work experience., • Minimum of 1 year of experience in video production., • Must have thorough knowledge of the New York sports market and exhibit editorial judgment and knowledge of industry style standards., • Demonstrate the tact, diplomacy, decisiveness, and superior people skills required in a pressurized live television environment., • Excellent organization, interpersonal & communication skills required., • Strong work ethic, positive attitude and leadership qualities., • You demonstrate strong computer skills: experience with any of the following software is highly preferred – AVID Media Composer, Media Central and Capture Manager, and iNEWS., • Experience with Zoom, Microsoft Teams, and Dropbox., • Must be able to work independently, yet strong collaboration skills are required., • Strong problem-solving and troubleshooting skills are highly desired., • Strong written and verbal communication skills are needed to participate in show meetings and to create and distribute daily emails to a large group of individuals., • Ability to work well and multitask in a fluid, live broadcast 24/7 environment with a flexible schedule, including nights, weekends and holidays., • Must be detail-oriented, meticulous and able to maintain confidentiality.

CLIENT EXPERIENCE MANAGER Jets.com · Client Experience · Remote *This is a fully remote role however, you must live within the following U.S. states: California, Florida, Massachusetts, New York, Ohio, Oregon, Tennessee, and Wisconsin (We will consider other locations for candidate with direct aviation experience)* ────────────────────────────────────────────────────── ABOUT US AND WHY WE'RE HIRING We're Jets.com. For seventeen years we've arranged private aviation for people whose calendars don't bend for commercial travel. Our promise to clients is the one in our tagline: The Sky Is Yours. Our job is to make that promise feel true on every trip, not just the easy ones. We're standing up an entirely new department around a simple idea: the moments that matter most for our clients deserve a person, not a process. This role is for the advance team — the first inside the new function, the small group that will stand up the playbooks, build the rituals, and start supporting live trips weeks before the full team is in seats. What follows — our Mission, Vision, and six Values — are specific to Client Experience. They sit inside the broader Jets.com identity, but they're the ones that shape how this team operates day to day. Our CE Mission Make the logistics invisible. Make the hospitality unforgettable. Our CE Vision Redefine client experience in private aviation for the clients we serve, and the people who serve them. Six values shape how we work in CE: Make It Yours. · Talk Early, Talk Often. · Care Unreasonably. · Earn Informality. · Drop the Ego. · Take Yourself Lightly. CE is where those values meet the actual trip — and they shape every decision, every email, every recovery, and every hire. Especially this one. THE ROLE Own trips end to end. From booking to wheels-down to client-home, each trip is yours. You'll work with clients to lock in passenger lists, catering, ground transportation, and special requests. Run the day-of. When you're on Tracking, you'll verify the aircraft has repositioned to the FBO, confirm catering and ground are exactly where they should be, and monitor flight progress, weather, ATC, NOTAMs, TFRs, and the FAA misery map for the day's choke points. Handle the non-normals well. AOGs. Mechanicals. Late requests. Diversions. Crew issues. TFRs. You're the first responder Cover the crew — and onboard the next wave. Pass the baton between day-roles cleanly — every handoff (48+, 24, Tracking, QA & New Bookings) leaves the next person better than you found it. You're the person we're looking for if you already live the six values above. We can't teach the values. We hire for them. REQUIREMENTS A few hard requirements — you must: • Be authorized to work in the United States. We are not able to sponsor work visas for this role., • Be willing and able to pass a standard background check — we handle confidential client information daily, and trust is foundational to the role., • Have a quiet, private workspace with reliable high-speed internet — you'll be on client calls and handling sensitive information from day one., • Be ready to actively learn the aviation side of this role if you don't already know it — the learning curve is real, and learning aviation is part of the job, not a perk. You'll Thrive Here If: • You Make It Yours. You take the work personally — your communications, your handoffs, your mistakes, your follow-through. The outcome is yours, not just the effort., • You Talk Early, Talk Often. You over-communicate, kindly and clean. You don't sit on bad news. Silence is a tell that something's wrong., • You Care Unreasonably. You have read Unreasonable Hospitality and felt seen. You know the difference between service and hospitality, and you care about that difference., • You Earn Informality. You start respectful and you earn the warmth. You learn each client well enough to know whether they want "Mr. Bennett" or "Drew.", • You Drop the Ego. No one is above anyone. No one is too senior to grab a bucket when a teammate is drowning. You fix the system, not the person., • You Take Yourself Lightly. You take the work seriously. You don't take yourself seriously. Helpful But Learnable: • Operationally complex experience (aviation, hospitality, healthcare, logistics — anywhere real-time and consequential)., • Comfort with ambiguity; this is a small team standing something up on a tight build window., • Writing chops are a plus and a teachable craft., • The eventual disposition of a great CEM: judgment, composure, anticipation, the quiet conviction that the details matter. WHO YOU'LL BE WORKING WITH You'll report to Ben Acker, our VP of Client Experience and the founder of this team. Ben joined Jets.com in 2026 to build the CE function from scratch, after a decade-plus at the intersection of aviation operations and hospitality — most recently at Mike Goulian Aviation, before that at Magellan Jets. HOW YOU'LL Live (almost) anywhere you want. This is a fully remote role however, you must live within the following U.S. states: California, Florida, Massachusetts, New York, Ohio, Oregon, Tennessee, and Wisconsin (We will consider other locations for candidate with direct aviation experience). We're primarily based in Eastern time, and the shifts we're filling cover 8 a.m.–8 p.m. Eastern, so we're looking for teammates who can comfortably work that window in their local time. If you happen to be near one of our three offices — New York, Fort Lauderdale, or Boston — and prefer a hybrid setup (some remote, some in-office), that option is open to you. A real schedule. You'll work an assigned five-day shift covering some portion of our 8 a.m.–8 p.m. Eastern window — most likely either 8 a.m.–4 p.m. or 12 p.m.–8 p.m. Eastern, flexed to your local time zone (so a teammate in Oregon on the 12–8 p.m. ET shift would be working 9 a.m.–5 p.m. PT). Your specific shift hours and day pattern (Sunday–Thursday or Tuesday–Saturday) are set based on team coverage needs and remain consistent once assigned — fixed, not rotating. Occasional overnight coverage will also be required, rotated fairly across the team. Overnight shifts are scheduled in advance, communicated clearly, and your time off is protected. We're working toward a dedicated overnight team that will eventually take overnight coverage off the daytime team's plate. Private aviation runs 24/7/365, holidays included; CE is a holiday-working function. That's a real consideration before you say yes. Take time off (seriously). People who run on empty don't anticipate well — and people who run on empty don't write good playbooks either. We expect real, fully-unplugged vacation throughout the year. Up your game (coming soon). We're standing up a real professional development program for CE — conferences, courses, certifications, dedicated learning time. As an advance-team member, you'll have unusual influence over what we prioritize first. Health and retirement. Subsidized health, dental, and vision. 401(k) with a company match. New laptop and the tools you need to do the work. Compensation. On-Target Earnings: 65k-85k. Placement based on experience and competency. Compensation is consistent across both phases — Phase 2 isn't a step-down or a step-up; it's the second half of the same job. HOW TO APPLY Please include: • A resume and a Cover Letter is required.

Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and familyand they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitalitywhile maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We're also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. At TicketManager, you'll help build technology that brings people together through live experienceswhile solving complex, real-world problems for the world's best companies. We're a fast-growing, profitable company that values ownership, collaboration, and excellence, and we're building a team that's passionate about making work impactful and fun. If you're excited about live events, cutting-edge technology, and doing work that truly matters, you'll feel right at home here. The Customer Support Associate is the entry point into TicketManager's on-shore Customer Support organization and is focused on building the foundational product knowledge, customer-service skills, and judgment needed to grow within the team. As a frontline partner to our customers, you will primarily support general and non-paid support accounts by resolving day-to-day questions across the TicketManager platform, ticketing, and guest management. You'll communicate directly with customers through phone, Zoom, email, and chat, with an emphasis on live communication whenever it can resolve an issue faster and create a better customer experience. You'll troubleshoot common issues, conduct customer trainings, maintain accurate case documentation, and learn how to identify and execute the appropriate escalation path for more complex needs. Through hands-on experience, ongoing training, and shadowing experienced teammates, you'll develop the skills needed to independently handle an increasingly complex range of customer needs and advance within the Customer Support organization. Responsibilities: • Serve as a frontline point of contact for TicketManager customers, primarily supporting general and non-paid support accounts., • Resolve basic customer inquiries related to platform navigation, user access, ticketing, account setup, and standard product functionality., • Handle guest management requests, including guest list questions, access issues, site or email updates, and other routine guest management needs., • Take a call-first approach to customer support by proactively offering phone or Zoom assistance when it can resolve an issue faster and more effectively than back-and-forth communication over email or chat., • Conduct customer training sessions to help users confidently navigate TicketManager and understand key platform functionality and processes., • Gather relevant information, troubleshoot customer issues, and determine the appropriate resolution or next step., • Identify and execute the correct escalation path, routing enhanced, premium, technical, or strategic issues to the appropriate internal team., • Accurately document customer interactions, issues, troubleshooting steps, and resolutions within the CRM and ticketing systems., • Prioritize, manage, and close assigned cases in accordance with established SLA, CSAT, productivity, and quality expectations., • Develop a strong working knowledge of TicketManager, guest management tools, internal systems, support processes, and customer workflows., • Shadow experienced Customer Support teammates and participate in ongoing training to strengthen product knowledge, troubleshooting skills, and customer communication., • Educate customers on available knowledge-base articles, training materials, and self-service resources., • Contribute to basic internal and customer-facing documentation updates as products and processes evolve., • Identify recurring customer questions, issues, and trends and escalate them to more senior team members or leadership., • Collaborate with teammates to provide effective queue coverage and a consistent, high-quality customer experience. Desired Skills and Experience: • Bachelor's Degree Required, • 0-2+ years of experience in customer service, customer support, hospitality, administrative support, SaaS, or another customer-facing environment., • Experience with Zendesk or a similar customer service or ticketing platform is a plus., • Comfortable communicating directly with customers across phone, Zoom, email, and chat, including proactively moving conversations to live communication when it will lead to a faster or better resolution., • Excellent verbal and written communication skills with the ability to communicate clearly, professionally, and concisely., • Strong listening skills and the ability to understand a customer's needs before determining the appropriate solution., • A proactive, customer-first mindset with a genuine desire to help customers feel confident and supported., • Strong problem-solving skills and an interest in learning how to troubleshoot software and customer issues., • Comfortable learning new technology, systems, tools, and processes., • Detail-oriented and disciplined about accurately documenting customer interactions, actions, and resolutions., • Ability to follow established processes while developing the judgment to recognize when and where an issue should be escalated., • Strong organizational and time-management skills with the ability to manage multiple customer requests and priorities., • Coachable, curious, and eager to learn, with a desire to continuously build product expertise and customer-service skills., • Comfortable delivering customer training and presenting information one-on-one or to small groups., • Thrive in a fast-paced, high-volume, results-oriented, and collaborative environment. TicketManager Highlights: • Location: Mesa, AZ or New York, NY, • Compensation: $22-$24 per hour & Bonus Eligibility, • Reports to: Manager, Customer Support, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup, • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500

Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and familyand they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitalitywhile maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We're also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. At TicketManager, you'll help build technology that brings people together through live experienceswhile solving complex, real-world problems for the world's best companies. We're a fast-growing, profitable company that values ownership, collaboration, and excellence, and we're building a team that's passionate about making work impactful and fun. If you're excited about live events, cutting-edge technology, and doing work that truly matters, you'll feel right at home here. The Implementation Project Manager (IPM) is responsible for launching customers successfully and on time. They lead the implementation process from start to finish, coordinating with internal teams to keep projects moving forward. A key part of the role includes building and managing account flows in internal systems to ensure accurate setup and support future growth. The IPM is the main point of contact for implementation progress and communicates updates to leadership. Responsibilities: • Lead end-to-end planning and execution of client implementation projects, ensuring timely delivery, client satisfaction, and smooth post-launch transitions to customer-facing teams., • Build system workflows and execute configurations (e.g., SSO, CRM, API integrations), advising on best practices for optimal setup and scalability., • Manage implementation timelines using internal tools, ensuring milestones are met and proactively identifying risks., • Maintain accurate documentation of project status, decisions, client use case and client feedback., • Coordinate cross-functionally with Account Management, Customer Success, Support, Product, and Tech teams to drive adoption and implementation progress., • Communicate regularly with clients and internal stakeholders, reporting key KPIs, launch status, and securing leadership sign-off upon completion., • Monitor project health, mitigate risks, route support requests appropriately, and deliver client training and launch materials. Desired Skills and Experience: • Bachelor's Degree Required, • 5+ years of work experience in a collaborative, data-driven environment, • Previous project management experience preferred, • PMP or similar certification is a plus, • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people, • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously, • Customer service skills in a SaaS environment preferred, • Proven presentation and executive meeting planning, • Ability to translate technical concepts into client-friendly language, • Ability to refine project management strategy to meet client needs TicketManager Highlights: • Location: New York, NY, • Compensation: $85,000-$115,000 & Bonus Eligibility, • Reports to: Senior Manager, Project Management, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500

BluePearl Pet Hospital, in Midtown, New York City is seeking a collaborative, engaged, and passionate veterinary leader with several years of clinical experience to lead our team of emergency and specialty clinicians in the role of Medical Director. The Medical Director will partner in leadership with hospital administration to create a sense of community and interact globally with the hospital and all clinicians. Using excellent communication and interpersonal skills, the Medical Director will support veterinary partner relationships and enhance an engaging work environment for all by making a positive impact on the culture while cultivating an environment where medical quality stands out. The primary responsibilities of the Medical Director include: • Upholding medical quality standards (patient care, client and referral veterinarian satisfaction, and patient safety), • Supporting quality and operational initiatives, • Fostering a clinician-driven culture and one that cultivates a learning environment, • Clinician recruiting, engagement, and retention. There is dedicated paid administrative time off the floor to allow for success in creating a positive impact. The ideal applicant needs to be self-motivated, collaborative, and able to work harmoniously and effectively with other clinicians, staff and referring veterinarians. We have an incredible collaborative relationship with our referring veterinarians, and the right candidate must be willing to interact in a variety of ways including making personal visits to their practices, presenting CE programs, and discussing cases by phone. BluePearl Midtown NYC is proud to offer: • Annual base salary., • Annual Medical Director stipend., • Additional earning potential through quarterly production bonus (NO negative accrual)., • Relocation assistance., • 401(k) with employer match., • Health, Dental, Vision and Life Insurance plans., • Parental Leave and Fertility plans., • Employer-paid short term, and long-term disability., • Clinician annual stipend., • Outstanding technician support., • LYRA - confidential care for your emotional and mental health. 12 FREE sessions., • Employee Assistance Program (EAP) 3 FREE face-to-face visits with a specialist., • BluePearl Library FREE access to 2,000+ veterinary and health science journals., • BluePearl Science participate and learn from ongoing clinical studies at BluePearl., • BluePearl University our own built-in learning management system., • RECOVER CPR certifications FREE., • BluePearl Pet Care Benefits (BluePearl Plan and TruPanion Insurance)., • Additional Discounts: pet supplies, Royal Canin pet food, Mars candy products, cell phone, car purchase, car rental, travel, and more., • Annual company store allowance., • FREE membership to VetGirl, VetFolio, OntheFloor@Dove, • BluePearl Cares! YOU can be part of BluePearl Cares, a 501(c)(3) charitable nonprofit, committed to delivering on its mission of making emergency and specialty care accessible for all. Ask us for details or check out this video!, • Vet-TROMA First-of-Its-Kind Veterinary Partnership with the U.S. Army check it out! About BluePearl Midtown: • We are an ER + Specialty hospital offering emergency and critical care, surgery, cardiology, oncology, neurology, diagnostic imaging, dermatology, anesthesia & pain management, and we have our very own blood bank., • Accessible by public transportation, BluePearl Midtown on West 55th Street has a linear accelerator, which allows it to offer radiation therapy for cancer patients., • The 20,000-square-foot hospital, formerly known as NYC Veterinary Specialists, also offers radioiodine I-131 treatment for cats with hyperthyroidism., • It's New York and so our Midtown hospital occasionally makes it into a movie or TV show. As you might guess, our veterinarians sometimes respond to the medical emergencies of TV and zoo animals, including a hypoglycemic porcupine, a flamingo with a fracture and a tiger with a bad knee, to name a few. About Manhattan : • Manhattan is renowned for its iconic skyline, bustling streets, cultural institutions, and as a global financial center., • Manhattan is home to world-class museums, theaters (like Broadway), galleries, and music venues, offering rich cultural experiences., • Manhattan hosts three of the world's top 10 most-visited tourist attractions: Times Square, Central Park, and Grand Central Terminal., • With a robust public transportation system, it's easy to get around. Most neighborhoods are walkable, and many amenities are within close proximity., • Love sports? You have plenty of NY teams to root for including the Yankees, Mets, Jets, Giants, Knicks, Islanders and Rangers!, • Love to eat? New York is famous for its pizza, pastrami sandwiches, cheesecake, hots dogs, bagels, and black & white cookies! The Rewards for You at BluePearl: • Excel in a dynamic environment as a Medical Director, ensuring expert care is delivered to critically ill or injured pets., • Embrace our commitment to innovation by utilizing cutting-edge diagnostic tools and perform life-saving procedures, contributing to a collaborative and supportive multidisciplinary team of specialists to make a real impact on the lives of pets and their owners., • Thrive in a culture of continuous learning and professional growth, with the opportunity to contribute to our unwavering dedication to exceptional care and the chance to make a difference every day. Essentials for Achieving Excellence at BluePearl : The ideal applicant needs to be self-motivated, collaborative, and able to work harmoniously and effectively with other clinicians, staff and referring veterinarians. We have an incredible collaborative relationship with our referring veterinarians, and the right candidate must be willing to interact in a variety of ways including making personal visits to their practices, presenting CE programs, and discussing cases by phone. • Doctor of Veterinary Medicine (DVM/VMD) degree is required., • A minimum of 5 years' experience as an Emergency Clinician or 2+ years board-certified Specialist., • An active veterinary license in good standing., • Demonstrated leadership skills with the ability to lead by example, effectively resolve conflict, motivate others, multi-task, and problem solve., • Strong communication skills to effectively communicate new ideas, new protocols, and effectively resolve client and/or pDVM concerns when necessary. Why BluePearl? Because it is an exceptional place to work! BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

Job DescriptionEnterprise Account Executive Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role: TicketManager Account Executives are the entry point into our enterprise sales organization and the foundation of our revenue growth. In this role, you will be responsible for generating new business opportunities through outbound prospecting, strategic outreach, and relationship building within your assigned territory. You will engage directly with decision-makers at leading companies, introducing the TicketManager platform and creating qualified pipeline for the business. AEs play a critical role in the early stages of the sales cycle—leading initial outreach, conducting discovery, and positioning value—while partnering closely with Enterprise Sales Leaders (ESLs) to progress and close complex opportunities. This provides immediate exposure to enterprise-level selling, high-value deals, and sophisticated sales processes. This is a high-activity, high-accountability role designed for individuals who are competitive, coachable, and motivated to succeed in a performance-driven environment. Success in this role is defined by your ability to generate pipeline, create meaningful conversations, and consistently contribute to net-new revenue. Our goal is to develop top performers into Enterprise Sales Leaders (ESL) and Strategic Partnerships Leaders (SPL). By mastering outbound engagement, discovery, and early-stage deal strategy, you will build the foundation needed to succeed in full-cycle enterprise sales. Responsibilities: • Generate net-new pipeline through consistent outbound prospecting (calls, email, LinkedIn, events) within your assigned territory, • Identify and engage decision-makers at target accounts, including mid-market and enterprise organizations, • Lead initial discovery conversations to understand business needs and qualify opportunities aligned to TicketManager’s value proposition, • Partner closely with Enterprise Sales Leaders (ESLs) to progress qualified opportunities through the sales cycle and support deal advancement, • Schedule and coordinate meetings, product demonstrations, and in-person engagements (e.g., coffee, lunches, live events) to build relationships with prospective clients, • Develop a strong understanding of TicketManager’s platform and effectively communicate value to a range of stakeholders, • Maintain accurate and up-to-date activity, pipeline, and account information within CRM (Dynamics 365), • Collaborate cross-functionally with Marketing, VIP, and other internal teams to support pipeline generation and prospect engagement, • Consistently meet or exceed activity metrics, pipeline generation targets, and revenue contribution goals, • Operate with a high level of urgency, organization, and follow-through across multiple accounts and opportunities, • Demonstrate resilience and persistence in a high-activity, performance-driven sales environment Desired Skills and Experience: • Bachelor’s degree required, • 1–3+ years of experience in sales, business development, or other performance-driven, metrics-based environments, • Demonstrated success in outbound prospecting and generating new business opportunities, • Track record of meeting or exceeding activity metrics, pipeline generation goals, and/or revenue targets, • Strong communication skills with the confidence to engage and build credibility with senior-level stakeholders, including C-level executives, • Highly organized with experience managing activity and pipeline within a CRM (e.g., Dynamics 365, Salesforce), • Ability to prioritize, multitask, and operate with a high sense of urgency in a fast-paced environment, • Strong interpersonal skills with a natural ability to build relationships and influence others, • Coachable, competitive, and motivated to continuously improve within a performance-driven sales organization, • High level of ownership, resilience, and persistence in the face of rejection, • Competitive mindset with a strong internal drive to win and advance within a merit-based organization TicketManager Highlights: • Location: New York, NY, • Compensation: $70,000-$95,000 Base Salary + Commission, • Reports to: Enterprise Sales Manager, • Work Expectations: In-office, Monday–Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR deyyp3MFy7

Job Description Advancement Operations Coordinator As an educational and cultural nonprofit institution, the Intrepid Museum promotes the awareness and understanding of history, science and service through its collections, exhibitions and programming in order to honor our heroes, educate the public and inspire our youth. Located in New York City on the Hudson River, the Intrepid Museum was founded in 1982 with the acquisition of the legendary aircraft carrier Intrepid, a National Historic Landmark. Welcoming more than one million visitors annually, the Museum also features the space shuttle Enterprise, the world’s fastest jets and a guided-missile submarine. Reporting to the Manager, Advancement Operations and Corporate Membership, the Coordinator, Advancement Operations supports all activities related to the Museum’s CRM (Tessitura), assists with the corporate membership program, provides administrative support to the Institutional Advancement department, and project manages specific work throughout the year. This role is crucial to maintaining data integrity and supporting the department’s fundraising efforts. Salay: $55,000 Responsibilities include but are not limited to: • Database Support: Assist in all aspects of Tessitura database management, including data entry, clean-up, and report generation., • Acknowledgments: Coordinate acknowledgment letters for awarded grants and corporate membership gifts and enewals, ensuring accuracy and timeliness., • Corporate Membership Support: Assist with corporate member renewals, correspondence, benefit fulfillment and usage tracking, and logistics for corporate member programs, volunteer opportunities, and VIP visits., • Corporate Prospect Research: Conduct corporate prospect research and prepare profile reports., • Publications: Support the production of the annual report and the bi-annual newsletter., • Member Communications: Support the Institutional Advancement team with member communications, including the monthly member newsletter and upcoming event email distributions, using platforms such as WordFly., • Project Management: Project manage specific departmental initiatives and timelines throughout the year, ensuring tasks are completed efficiently and on schedule., • Event Support: Attend Institutional Advancement and Museum-wide events as necessary to assist the department. The ideal candidate will have a Bachelor’s degree from a four-year college or university, or equivalent combination of academic and work experience. 1–2 years of fundraising, development operations, or related administrative experience, preferably at a cultural institution. Experience working with a donor database; Tessitura experience a plus. Proficiency in Microsoft Office, particularly Excel, and in internet and other research tools. Demonstrated ability to prioritize and coordinate multiple projects. Ability to work evenings, weekends, and holidays as necessary. Intrepid realizes that it is rare an applicant meets 100% of the qualifications for a given role. If much of this job description describes you, then we encouraged you to apply. Integrity, credibility, collaboration and commitment to Intrepid Museum’s mission are essential. We offer a competitive salary and the opportunity to be a part of a very rewarding time in the Museum’s history!

Job DescriptionCompany Description For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Concorezzo and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces. Job Description Join Frette at our Flagship store on Madison Avenue! Working at Frette is more than a job. It is an opportunity to become a tastemaker in your own right. We are seeking a Sales Specialist to join our boutique in New York on Madison Avenue! This role is designed for individuals who aspire to become trusted advisors, style curators, and relationship builders within the world of luxury. You will work closely with discerning clients, established Diamond Club members, interior designers, architects, luxury real estate professionals, hospitality partners, and other influential members of the luxury community while representing one of the world's most respected heritage brands. This boutique serves entrepreneurs, executives, design enthusiasts, and global travelers seeking elevated lifestyle experiences and exceptional service. What You'll Gain • Represent one of the world's most respected luxury lifestyle brands., • Build your own book of business and establish yourself as a trusted advisor within the luxury design and lifestyle community., • Build meaningful relationships with discerning local and international clientele., • Expand your network among designers, architects, luxury real estate professionals, hospitality partners, and tastemakers., • Develop expertise in luxury living, interior style, and elevated client experiences., • Learn from experienced leaders and gain exposure to the worlds of luxury retail, hospitality, design, and client advisory. Compensation, Benefits & Career Development At Frette, we recognize that exceptional talent deserves meaningful rewards. We are committed to supporting our team members through competitive compensation, comprehensive benefits, professional development opportunities, and recognition programs that celebrate success. Compensation & Incentives • Competitive hourly base pay of up to $25 per hour, • Monthly individual commission opportunities, • Guaranteed commission during your first three months, • Quarterly sales bonus opportunities, • Anniversary incentives and employee recognition programs, • Referral bonus program, • Full-time employment with consistent schedulingQualifications CLIENT ACQUISITION AND RETENTION: • Meet company and personal sales goals by upholding Frette’s selling ceremonies, as well as fostering client relationships., • Drive and exceed individual KPI goals by ensuring the highest level of service to the client., • Capture client data as per Frette’s CRM guidelines, to complete authentic and personal client outreach to develop rapport and generate lasting relationships for client acquisition and retention., • Handle client inquiries across all channels of communication including email, phone, WhatsApp, and messaging., • Perform various sales and register transactions including ringing purchases (in-person/phone/email), processing of cash or credit payments, and counting money., • Create quotes using Frette branded templates for clients and coordinate bespoke or alterations as needed to fulfill the client’s orders., • Offer and execute Frette’s white glove services, including home consultations and installations, to build add-on sales and client relations., • Demonstrate a sense of pride, commitment, and passion for the brand and our clients, treating clients and store team professionally, courteously, and respectfully., • Maintain awareness of all marketing activations to maximize the ROI. OPERATIONS: • Efficiently execute the following daily performance needs, including but not limited to: key holder opening and closing store procedures, cash handling, charge sends, returns and exchanges, resolving client concerns as well as completing and relaying all required reporting., • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized., • Participate in maintaining visual standards, including VM rotations, bed changes, and daily VM and cleanliness standards., • Participate in bi-annual inventory., • Liaise and partner with IT on any helpdesk-related inquiries. Additional responsibilities as needed per business needs as identified by the Store Manager and Corporate Business Partners SKILLS AND QUALIFICATIONS: • Years of experience within a luxury retail environment, hospitality, or interior design highly preferred., • Flexibility to work a retail schedule which will include evenings, weekends, and holidays., • Proficiency with retail operating systems including POS, Microsoft Office, and Google Workspace., • Detail-oriented with strong organization and follow-up skills., • Ability to manage competing priorities in a fast-paced environment., • Demonstrates a positive attitude that contributes to a positive team environment., • Team-oriented but also self-driven with an entrepreneurial spirit., • Excellent time management and problem-solving skills as well as the ability to use good judgment when making decisions., • Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. PHYSICAL REQUIREMENTS: • Ability to lift and mobilize small to medium items up to 40 lbs. while utilizing appropriate equipment and techniques., • Ability to maneuver effectively around the boutique floor, stock room, and offsite., • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and OSHA-approved ladder safety. Additional Information All your information will be kept confidential according to EEO guidelines. It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Assist in maintaining financial records and ensuring that financial transactions are properly recorded.This position will provide a great opportunity for growth and hands-on experience at a rapidly growing multi-state company.Hit Apply below to send your application for consideration Ensure that you

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.We are a founder-owned luxury transportation company, operating an asset-light model across multiple entities and states.We’re ready to add a Controller who brings deep technica

Enter new leads and prospect information accurately into company systems and CRM platforms. Basic computer skills and the ability to learn new systems quickly.

Enter new leads and prospect information accurately into company systems and CRM platforms. Basic computer skills and the ability to learn new systems quickly.

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.We are a founder-owned luxury transportation company, operating an asset-light model across multiple entities and states.We’re ready to add a Controller who brings deep technica

We are a founder-owned luxury transportation company, operating an asset-light model across multiple entities and states.We’re ready to add a Controller who brings deep technical accounting expertise, proven process optimization, and the drive to build infrastructure that supports the next stage o