Shift Supervisor
hace 22 días
$18–$20 por hora
Jornada completa
Stony Point
As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction! Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities The following provides an overview of the basic responsibilities of a Shift Supervisor: You will manage day to day operation, provide great customer service and provide leadership in a team-oriented atmosphere. You must be available to work all shifts - Opens, Midday and Closing Shifts. General Responsibilities: • Train, monitor and reinforce food safety procedures to team members., • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close., • Perform walk-throughs to ensure the restaurant is ready to open/close and/or rush-ready., • Work with the Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention., • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies., • Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees., • Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards., • You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant., • Follow up and ensure resolution of guest-related issues as needed., • For high-performing Shift Supervisors, there may be growth opportunities in Restaurant Management. We'd love to learn about you - apply today!
