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  • Retail Sales Associate - Full time
    Retail Sales Associate - Full time
    6 days ago
    $17–$21.26 hourly
    Full-time
    Hampton Bays

    JOB DESCRIPTION Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. How Our Selling Colleagues Spend Their Day… • Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence., • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back., • Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves., • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name., • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities., • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality, • Must be able to:, • Understand and communicate effectively with customers, co-workers, and supervisors, • Read and understand employment policies and safety rules/procedures in English, • Be comfortable communicating and collaborating with customers and colleagues, • Meeting daily sales goal challenges, • Enjoy meeting people, learning about them, and sharing information, • Resourceful and eager to start a new venture and can adapt to changing priorities, • You can work on your own but are great with team dynamics, • You can handle electronic devices with no problem Essential Physical Requirements You Will Perform • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands., • Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level., • Requires close vision, color vision, depth perception, and focus adjustment., • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. *Join us and help write the next chapter in our story - Apply Today!* This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES0 • This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click hereto see details on benefits.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $20–$25 hourly
    Full-time
    Water Mill

    We are seeking a Customer Service Representative to join our team in Water Mill, NY. This full-time, Monday–Friday position is ideal for someone with strong communication and customer service skills who enjoys helping customers and working in a fast-paced showroom environment. The Customer Service Representative will assist customers by phone, email, and in person, process orders and payments, schedule appointments, and work closely with our sales team to provide an excellent customer experience. Key Responsibilities • Respond to customer inquiries by phone, email, and in person., • Provide accurate information regarding products, services, orders, and company policies., • Schedule customer appointments with sales associates., • Process orders, returns, exchanges, payments, and other customer requests., • Resolve customer questions and concerns promptly and professionally., • Document customer interactions and maintain accurate records., • Follow up with customers to ensure requests and concerns are resolved., • Coordinate with sales and other departments to address customer needs., • Maintain a professional, courteous, and welcoming showroom environment., • Protect confidential customer information and follow company policies and procedures., • Meet established customer service, quality, and performance standards. Schedule • Monday through Friday, • 8:00 AM - 5:00 PM, • On-site in Water Mill, NY Compensation & Benefits • Competitive compensation, • Paid time off, • Health and other benefits, where applicable, • Training and professional development opportunities, • Opportunities for career growth and advancement Requirements • High school diploma or equivalent preferred., • Previous customer service, customer support, retail, showroom, administrative, or sales support experience preferred., • Excellent verbal and written communication skills., • Strong interpersonal and problem-solving skills., • Ability to remain calm and professional when assisting customers and resolving concerns., • Strong attention to detail and organizational skills., • Comfortable using computers, email, and business software., • Ability to multitask and prioritize in a fast-paced environment., • Ability to work independently and collaboratively as part of a team., • Must be able to reliably commute to Water Mill, NY. Preferred Skills • Experience with order processing and customer relationship management., • Experience with Microsoft Outlook, Excel, Word, and Solar Eclipse is a plus., • Bilingual or multilingual skills are a plus., • Strong customer relationship-building skills. MUST BE ABLE TO COMMUTE TO WATER MILL, NY

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