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This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training • Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to:, • Benefits, • Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ), • Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed), • Fulfills material requests for Members, • Translations (company letters, as interpreter to work with other vendors), • Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports • Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects), • Support House Call program/activities at retail sites, • Attend in person MES event and assist on Q&A sessions, • Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc), • As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating, • Attend community activities to promote retails Medicare Growth • Medicare Sales and Enrollment Supports, • Must obtain Health license and Complete Medicare certification to support enrollment, • Encourage Member referral program after servicing, • Introduce plans to Members and Prospects for conversions and new enrollments, • Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up, • Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED OR equivalent work experience, • Must be 18 years of age OR older, • 3+ years of customer service experience analyzing and solving customer problems, • Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook, • Bilingual Fluency in English, Cantonese and Mandarin, • Must be willing to obtain Health license after 6 months of employment, • Ability to travel up to 10% on local retail locations as needed, • Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354, • Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: • Bilingual Fluency in English, Fuzhouese and Toishanese, • Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED #RPOLinkedIn

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work, • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: • At least 1 year of experience in high touch customer or patient facing roles, • Strong written and verbal communication skills, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $22.75 per hour based on a full time schedule. This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Columbus Circle (1790 Broadway) office location in New York, NY. In this flex/float role, you would also provide coverage to the Upper West, Rockefeller Center, and Manhattan Valley office locations as needed. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we’re looking for a Office Coordinator (internally known as Practice Coordinator) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you’ll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you’ll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $29.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit_ This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Jersey City, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work, • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: • At least 1 year of experience in high touch customer or patient facing roles, • Strong written and verbal communication skills, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $22.75 per hour based on a full time schedule. This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in the Upper West Side (252 W 81st St) office location in New York, NY. In this flex/float role, you would also provide coverage to the Columbus Circle, Manhattan Valley, Rockefeller Center office locations as needed. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

_ Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business. The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics. Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience. If you are located in or within the state of NY, you'll enjoy the flexibility to work telecommute * as you take on some tough challenges. Primary Responsibilities: Client Relationship Management • Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growth, • Build strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-through, • Maintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferences, • Act as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions Growth & Business Development • Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship management, • Partner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accounts, • Proactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growth, • Maintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets Account Oversight & Operational Support • Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growth, • Monitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each site, • Use available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams Cross-Functional Collaboration • Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next steps, • Assist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothly, • Ensure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations Client Engagement & Education • Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaboration, • Coordinate client-facing activities such as site visits, outreach, and immunization events, • Share observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities Performance Metrics (KPIs) Success in this role will be measured through relationship strength, account retention, outreach consistency, growth, and operational follow-through across assigned accounts, including: • Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this account, • Quarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpoints, • Issue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concerns, • Billing Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assigned, • Onboarding Support: Successful coordination and follow-through for new account transitions, • Account Responsiveness: Timely communication and documented follow-up after visits, calls, and escalations, • Client Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship management, • Scheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territories, • Operational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 4+ years of experience supporting pharmacy or healthcare operations, • 4+ years of experience in pharmacy or healthcare account management, in a client-facing support role, • 6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule Preferred Qualifications: • Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accounts, • Licensed Pharmacy Technician, • Experience with invoice support, billing follow-up, account onboarding, or related operational coordination activities, • Experience coordinating healthcare related events Proficiency with MS Office Soft Skills: • Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve and prioritize, • Strong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description Case Manager / Financial Case Manager Excellent Benefits • Supportive Management • Immediately Available The W Assisted Living Communities is seeking a compassionate and dedicated Case Manager / Financial Case Manager. We have our eye out for a candidate with a proven track record of successfully coordinating services for residents and managing financial/benefits processes, while remaining committed to excellence in resident satisfaction. The chosen candidate will have the opportunity to work with a positive and supportive team of healthcare professionals. Job Responsibilities: Maintain firm adherence to the resident's "Bill of Rights," as they relate to the facility Communicate with the resident's care providers Assessments and coordination of admission/re-admission from the community, nursing homes and hospitals Coordinate and supervise clinical care for residents Maintain clear and concise documentation in accordance with facility requirements Manage financial case management duties, including Medicaid applications, recertifications, and benefits coordination Track and follow up on pending financial cases to ensure timely resolution Coordinate with families, financial institutions, and government agencies regarding resident benefits and entitlements Monitor resident accounts and liaise with billing/business office on financial status changes Qualifications/Requirements: Prior experience in Long Term Care is a PLUS or 1 year of experience as a Case Manager required Experience with Medicaid applications and financial case management strongly preferred Previous ALIS experience is a plus Excellent phone skills and ability to work with families/other care providers Strong organizational skills, passion and compassion for the population Ability to work cooperatively with multidisciplinary team Comfortable managing both clinical case management and financial/benefits coordination responsibilities BENEFITS: Competitive Salary Health Benefits Offered Paid time off Paid Sick Time Off Paid Holidays Off 401k Unlimited employee referral bonuses Growth and development paths specific to your interests Supportive management - open door policy WHY WORK AT THE W GROUP? The W Group is proud to be the largest provider of senior living and adult care in the state of New York. The W Group is an amazing, values-based company culture ripe with collaboration, encouragement and camaraderie. We offer a track to growth based on what you put into the role and your passion for learning in the company. In your role you'll have the ability to innovate and make an impact with your ideas in real-time.

Job DescriptionDescription: • Work closely with sales reps, account managers, internal partners, and insurance carriers in managing our broker and client relationships., • Gain knowledge of insurance products including but not limited to: dental, life, disability, vision, accident, critical illness and medical., • Provide prompt, efficient, high-quality service to our broker partners and clients., • Manage customer service box for incoming service requests., • Basic platform maintenance (Divisions/Contact/Salary Updates), • Basic coding enrollments/special enrollments, • Set up scheduled reports for groups, • Send Ben Admin reports (payroll deduction/plan enrollment/plan comparison), • Correcting plan administrator mistakes in Ben Admin platform, • Support the Renewal Specialist for reporting and system updates, • Routing Billing inquiries/information about bills to correct parties, • Billing updates/research into billing discrepancy reports, • Policy exception requests for retro premium, • Gathering information from the broker for group termination requests and submitting to carriers, • Commissions questions, • Includes attached Northeast AM role progressionRequirements: Required, Knowledge, Skills and Abilities: • Must be able to work in a fast-paced environment., • The ideal candidate will be comfortable with all methods of communication: in person, phone and email., • Must have the ability to learn quickly., • The candidate has a sense of urgency and takes pride in their work., • Must be comfortable in a team environment., • Must have the ability to articulate solutions to customer service issues. The qualified candidate should have the following: • Insurance carrier experience is not required but preferred, • Self-motivated and goal oriented, • Strong organizational, time management and follow-through skills, • Highly proficient in the basic of Microsoft Excel and Word, • Excellent communication skills both written and verbal, • Undergraduate degree (Preferred, but not required), • Desire to continually learn new products and services

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Overview Join a dynamic healthcare environment as a Phlebotomist, where your skills will directly impact patient care and laboratory testing. This role offers the opportunity to work across multiple settings, providing diverse experiences and growth potential in a supportive team. If you're passionate about delivering high-quality blood collection services and fostering trust with patients, this position is ideal for you. Responsibilities Collect blood samples from patients in various clinical settings, ensuring accuracy, safety, and comfort. Prepare specimens for laboratory testing according to established procedures and best practices. Provide coverage at multiple locations, including patient service centers, mobile units, long-term care facilities, and in-office environments. Explain procedures to patients to create a trusting atmosphere and alleviate concerns during blood draws. Demonstrate leadership behaviors by supervising and mentoring new staff and collaborating with team members. Act as a resource for staff, providing onboarding support and effective communication on site operations. Handle high-volume and complex test orders, requiring excellent customer service and problem-solving skills. Coordinate with multiple functions such as sales, laboratory testing, billing, and logistics to ensure smooth operations. Manage multiple priorities efficiently in high-pressure, fast-paced environments. Required Skills Proven experience in phlebotomy, with at least five years of blood collection experience including pediatric, geriatric, and capillary collections. Ability to work in diverse settings, including patient service centers and long-term care environments. Strong interpersonal skills to establish trust with patients and team members. Excellent communication skills, both verbal and written. Proficiency in keyboard and data entry tasks. Capable of handling multiple high-priority tasks efficiently. Additional Skills & Requirements High school diploma or equivalent required. Medical training such as medical assistant or paramedic preferred. Phlebotomy certification preferred; required in California, Nevada, and Washington. Minimum of five years of phlebotomy experience, including pediatric and geriatrics. Preferred experience in a patient service center or outpatient environment for at least three years. Experience in customer service within retail or service industries is advantageous. Schedule flexibility to accommodate high-volume and varied work environments. Elevate your phlebotomy career by joining a team that values expertise, leadership, and exceptional patient care. Apply today to make a meaningful difference in people's health journeys. About Us: All Medical Personnel streamlines hiring to get you back to the work you love. Established in 1990, our staffing business lines place locum tenens, travel nursing, allied health, and clinical laboratory professionals from coast-to-coast. We believe in focusing and uplifting the hiring process, with a deep understanding of the unique challenges you face. We are here to ensure each experience with us is simplified, elevated, and impactful, for you and your patient. Please reference Job number: 300952

Job Description About Us We are a leading provider of commercial kitchen exhaust and fire safety services across New York City, Long Island, and Westchester. We take pride in delivering high-quality service, maintaining long-term client relationships, and upholding the highest safety standards. We’re seeking an experienced, sharp, and proactive Dispatcher/Scheduler who knows the five boroughs inside and out and can manage a high volume of field service operations with precision, professionalism, and urgency. Done Right Hood & Fire Safety is looking for an Account Manager to join our team in our Brooklyn office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: • Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits., • Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services., • Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. 1. Client Relationship Management • Serve as the main point of contact for ongoing clients., • Conduct regular check-ins to ensure service quality., • Understand client needs, preferences, and long-term goals.2. Contract & Account Oversight, • Manage service contracts (renewals, upsells, scope changes)., • Ensure service levels (SLAs) are met., • Handle billing questions or escalations.3. Sales & Revenue Growth, • Identify opportunities for additional services or upgrades., • Prepare proposals or quotes for expanded work., • Coordinate with sales teams for new business.4. Service Coordination, • Work with schedulers/operations to ensure clients receive services as promised., • Communicate client-specific instructions or requirements to the service team., • Escalate issues internally (quality concerns, repeated failures, etc.).5. Problem Resolution, • Handle customer complaints or escalations professionally., • Develop plans to improve service delivery for high-value clients., • Maintain client satisfaction and retention.6. Reporting, • Provide clients with service reports, performance metrics, or project status updates., • Track account health and forecast revenue. Requirements: • Bachelor's degree in Business, Sales or related field, • Strong verbal and written communications skills, • Excellent listening, negotiation, and presentation abilities, • Familiarity with CRM software preferred, • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail, • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, • Some travel required for this role Benefits: • Commuter assistance, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Experience: • Dispatching: 3 years (Required) Powered by JazzHR MVbkIgy7lO

Job Description Job Title: Criminal Legal Specialist Job Summary: CASES is seeking a Criminal Justice Specialist (LMHC, MHC-LP, LMSW, LCSW) to join its Forensic Assertive Community Treatment (FACT) team, serving individuals with serious mental illness and co-occurring substance use disorders in New York City. The successful candidate will be part of a multidisciplinary team; including a Team Leader, clinicians, and specialists; providing mobile, evidence-based treatment and support to help participants achieve recovery and stability in the community. The Criminal Justice Specialist (LMHC, MHC-LP, LMSW, LCSW) acts as a bridge between the criminal legal system and the FACT program, engaging clients, coordinating care during incarceration, and liaising with defense attorneys and courts. This role ensures participants receive comprehensive clinical and advocacy services while maintaining communication between the court, clients, and the FACT team. We believe that in-person operations are the best way to serve our clients, both directly and through essential operational support. This job requires work in our offices, court houses and the community. Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM Salary: The salary for this role is $65,000 per year Location Address: 2090 Adam Clayton Powell Jr Blvd, 4th Floor, New York, NY 10027. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible - The staff comes in the office 4 days to hold a morning meeting and then go into the community to meet with the clients. One day out the week the meeting will be held via zoom and then the team will go into the community. This role consists of field work and being at the courthouse for client support. What You Will Be Doing: • Provide at least 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated., • Attend and participate in daily team meetings to discuss clients’ clinical and case management issues and needs., • Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per CASES ACT Policy and Procedures., • Liaise with other stakeholders who are involved in clients’ justice involvement (e.g. Correctional Health Services, defense attorney, judge, court diversion programs, etc) to advocate for client care and services., • Collaborate with client’s support network and other service providers on treatment planning, service coordination, and case management support with the goal of promoting client’s recovery and stability in the community., • Provide clinical services that are anti-racist, gender-responsive, culturally humble, trauma-informed, recovery-oriented, client-centered, and evidence-based., • Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT) order., • Provide 24-hour crisis intervention on-call services on rotating basis., • Provide culturally competent services in accordance with CASES policies and practice., • Required to be in court, office or field 5 days per week., • Perform other related duties assigned by Team Leader. What We Are Looking For: • LMHC, MHC-LP, LMSW, LCSW, with current New York State license, • Experience working with individuals with serious mental illness, and/or co-occurring substance use disorders, • Experience with various evidence-based models pertaining to treatment of substance use, and mental illness, • A team player, highly organized and self-motivated, • Proficient in computers, • Interest in, and sensitivity to, issues facing individuals involved in the criminal legal system. Preferred Skills: • Bilingual Spanish, • Experience working with individuals involved in criminal legal system preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionDescription: Job Title: Warehouse/Receiving Specialist Reports to: Warehouse Manager Location: Bronx, NY Position Summary: Kommissary is a social enterprise on a mission to spread joy through food. We produce and deliver high volumes of meals spanning a diverse array of cuisines to every demographic in New York City. Kommissary is seeking a Warehouse/ Receiving Specialist that will work efficiently in a high-paced environment, using good verbal and written communication skills. This person should have the ability to work independently as well as part of a team. We are looking for a reliable and detail-oriented person with a stable work history for this job. This is an excellent opportunity to join a successful, growth-oriented company. At Kommissary, you'll become part of a team dedicated to delivering unparalleled hospitality. Responsibilities & Duties: • Sign for and verify deliveries by box count (Receiving)., • Cross-reference packing slips, certificates of conformance to items received (Receiving)., • Pick items from stock as per stock withdrawal or manager request., • Ensure all items are labeled and packed appropriately for shipping., • Maintain neat, orderly workstations and warehouse storage., • Inspect items for physical or cosmetic damage, noting and reporting any irregularity., • Complete material discrepancy forms as deemed necessary, and liaise with purchasing agent for corrective action., • Receive POs on system, assign warehouse locations, and ensure items are available for picking., • Verify items are picked correctly for billing (Invoicing)., • Validate stock withdrawal parameters (collect/prepaid) and calculate freight accordingly., • Create shipping labels for boxes – with correct addresses and ship methods. Qualifications: • Able to read alpha and numeric codes from pick sheets and slots., • Able to consistently meet minimum production standards., • Able to operate electronic pallet jacks to stack cases on pallets and shrink wrap completed order., • Able to select orders accurately and quickly., • Able to work overtime when necessary., • High school or equivalent., • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays., • Can lift up to 50 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach., • Work 40 hours/week, and overtime as required. Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Lift up to 50lbs., • Work standing or walking for long periods of time., • Work bending and squatting., • Fast paced movement., • Work in all weather conditions. Compensation & Benefits: Pay range is $18.00 -$20.00, depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws. PTO, Health, Dental and Vision Insurance, and more! Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at HR@kommissary.com. E-Verify Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements:

Job Description The Veterinary Receptionist plays a crucial role as the first point of contact for clients and their pets within a veterinary clinic. This position involves managing appointments, greeting clients, handling administrative duties, and ensuring a smooth and welcoming experience for all visitors. Responsibilities • Greet clients and their pets warmly upon arrival, • Schedule and confirm appointments efficiently, • Manage client records and medical history accurately, • Answer phone calls and respond to client inquiries, • Coordinate with veterinary staff to ensure smooth clinic operations, • Process payments and handle billing tasks, • Maintain a clean and organized reception area, • Provide clients with information regarding services and protocols How to Apply If you Interested this position , Please send your email with resume to info@thecareer-builder. com Thank you

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Reservations Department’s vision is to provide the highest level of excellence and to exceed The Plaza’s Five Star standards. We operate with a professional approach to all tasks, while consistently maintaining internal and external guest satisfaction by anticipating their needs. Compensation: $32 - $37 per hour (Hourly Rate) Summary of Responsibilities: Responsibilities and essential job functions include but are not limited to the following: • Review reservations made each day, review 3rd party billing, arrival and departure dates, guest profiles, room blocking, special requests, traces, and ensuring stellar attention to all VIP guests, • Process special billing requests, • Ensure accuracy and attention to detail, • Processing of no shows, facilitating communication between all departments involved, • Test calls to Global Reservation Center, • Liaise with Sales team in coordinating group bookings, • Set up group room blocks, rooming lists, billing, or special notations and make group reservations in room block, • Monitor room inventory and notify Reservations Manager of any immediate changes, • Run daily reports and complete daily shift task list, • Assisting with other duties assigned, • Maintain positive working relationships with colleagues, travel agents, Global Reservation Center agents and other parties associated with the reservations process, • Participate and adhere to Fairmont Hotels & Resorts Policies & Procedures, • Complete office administrative duties where requiredQualifications, • Minimum 1 year as a reservations agent or 2 years in a customer service position, • Must have experience in hospitality with an understanding of operations, • Opera experience preferred, • Professional telephone/email etiquette and the ability to upsell the hotel’s products/services, • Willingness to learn, friendly demeanor, ability to work well within reservations and other departments, clear and concise communication skills, • At least two years prior luxury hotel experience in a customer service position or a minimum of 1 year in hotel reservations, • Working knowledge of the following: Property Management Systems (preferably Opera), Central Reservation Systems, Microsoft applications including Outlook, Excel, and Word, • Must be able to work a flexible schedule (days, nights, weekends, and holidays), • This position is required to be on site five days a week Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJoin the ProMet Team Inspiring Others to Reach Their Full Potential At ProMet Physical Therapy, we’re more than a clinic — we’re a team of passionate pioneers redefining the standard of patient care through empathy, compassion, unity, excellence, and accountability. We’re seeking driven, emotionally intelligent professionals who are ready to grow their careers in healthcare while building meaningful relationships with their teammates, patients, and the communities we proudly serve. ⚡ Scheduling RequirementsTo be considered, candidates must have full availability for the following shifts at both our Glendale and Briarwood locations: • 8:00 AM – 2:00 PM, • 2:00 PM – 8:00 PMPosition OverviewThis role is ideal for a motivated individual eager to make an impact in a fast-paced, patient-centered environment. Key Responsibilities • Patient Experience: Greet, assist, and support patients — ensuring every interaction reflects professionalism, care, and empathy., • Scheduling & Coordination: Manage appointments, communicate effectively with therapists, and maintain smooth clinic operations., • Administrative Support: Handle insurance verification, authorizations, billing, and patient record management with accuracy., • Team Communication: Act as a vital link between patients, therapists, and operations to ensure clarity and efficiency., • Clinic Presentation: Maintain an organized, professional, and welcoming environment that embodies our commitment to excellence.What We’re Looking For, • Open availability (must cover both Glendale & Briarwood locations), • Strong alignment with our core values, • Excellent interpersonal and communication skills, • Detail-oriented with strong organizational abilities, • Ability to multitask and manage priorities effectively, • Empathy, compassion, and a genuine passion for helping others, • Prior healthcare experience is a plus — but attitude, accountability, and alignment come firstPreferred Qualifications, • Previous patient care coordinator or healthcare administrative experience, • Knowledge of insurance processes, medical terminology, and HIPAA compliance, • Experience using EHR systems (preferred, not required), • High emotional intelligence and ability to thrive in a collaborative, team-based environmentDetails & Benefits, • Part-Time & Full-Time Opportunities Available, • Competitive Salary (commensurate with experience), • Generous Holiday Schedule & Flexible Clinic Hours, • Scaling Vacation Time and Employee Discount Program, • Growth Opportunities: Build your career in Operations, Marketing, Finance, Administration, or Business Development — we invest in our team from within.Why ProMet?We don’t settle for average — and we know you don’t either. At ProMet, you’ll have the opportunity to: ✔ Be Yourself ✔ Be Valued ✔ Build Your Career ✔ Deliver the Ultimate Patient Care Experience Ready to Grow with Us?Join a team that leads with purpose, excellence, and integrity. Apply today and take your next step toward a rewarding career at ProMet Physical Therapy.

Job DescriptionMCB DME is Hiring! Lymphedema Pump Installer (Bilingual – English & Spanish) Location: Northern, Central and South New Jersey Employment Type: Full-Time Join a Team That Makes a Difference MCB DME is seeking a compassionate, dependable, and motivated Lymphedema Pump Installer to join our growing team. This is a rewarding field-based position where you’ll work directly with patients in their homes, delivering and educating them on life-changing lymphedema compression therapy equipment. If you enjoy helping people, working independently, and making a positive impact every day, we’d love to meet you. Responsibilities · Travel to patients’ homes, rehabilitation facilities, and healthcare offices throughout New Jersey. · Deliver, set up, and install lymphedema compression pumps and related equipment. · Educate patients and caregivers on the proper use, care, and maintenance of their equipment. · Ensure patients are comfortable and confident operating their pump before leaving the visit. · Complete all required documentation accurately and obtain necessary patient signatures. · Coordinate with the scheduling, billing, and clinical teams to ensure exceptional patient care. · Maintain a professional appearance and provide outstanding customer service during every patient interaction. · Follow all HIPAA, company, and safety policies and procedures. Qualifications · Fluent in both English and Spanish (required). · Reliable personal vehicle with valid driver’s license and current automobile insurance (required). · Willingness to travel daily throughout the assigned service area. · Excellent communication and interpersonal skills. · Compassionate, patient-focused, and professional demeanor. · Strong organizational skills with attention to detail. · Comfortable using smartphones, tablets, and basic computer applications. · Ability to work independently while managing a daily schedule. Physical Requirements · Ability to lift and carry equipment weighing up to 25 pounds. · Ability to bend, kneel, squat, reach, and stand for extended periods. · Ability to safely transport and install medical equipment in patients’ homes. · Frequent driving between patient appointments. What We Offer · Competitive compensation. · Paid training and ongoing education. · Supportive team environment. · Opportunity to make a meaningful difference in patients’ lives every day. · Career growth within a rapidly expanding medical equipment company. About MCB DME At MCB DME, our mission is simple: provide exceptional care, outstanding service, and innovative medical equipment solutions that improve our patients’ quality of life. Every member of our team plays an important role in helping patients receive the care and support they deserve. Apply today and become part of a company where compassion, professionalism, and patient care come first.

Job Description Paul Conte Cadillac, a family-owned and operated Cadillac dealership selling and servicing New and Pre-Owned Cadillac passenger vehicles on Sunrise Hwy in Freeport, NY is hiring Automotive Service Advisors for our extremely busy service department. Our Service Advisors serve as the primary liaison between customers and the service team, ensuring a seamless experience from service scheduling to vehicle repair and billing. Responsibilities • Interact with customers to assess vehicle service needs and provide accurate repair estimations, • Schedule service appointments efficiently and manage workflow, • Follow up with customers post-service to ensure satisfaction and address concerns, • Prepare and process billing and invoicing accurately, • Coordinate occasionally with the technical team to clarify service requirements Required Qualifications • Minimum 2 years of experience in automotive service advising Preferred Qualifications • High school diploma or equivalent, • Strong customer service skills, • Knowledge of automotive systems relevant to General Motors vehicle brands, • Familiarity with scheduling software, • Effective communication and problem-solving abilities, • Sales aptitude and time management skills, • Ability to multitask in a fast-paced environment

Job Description PetVet Care Centers' Westfield Animal Hospital is currently seeking a Full Time Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Full Time Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.Westfield Animal Hospital in Westfield, New Jersey has been a pillar of veterinary care in Westfield and Union County, NJ for over 60 years — building an enduring reputation for quality, compassionate care across generations of loyal families in Westfield, Cranford, Clark, Scotch Plains, Fanwood, and beyond. As a proudly AAHA-accredited practice, the team holds itself to the highest standards of veterinary excellence, offering a full range of services from wellness and surgery to dental care, boarding, and exotic pet care in a warm, welcoming environment where every patient is genuinely treated like their own. Why Join Us? • Join a supportive team with opportunities for career growth Key Responsibilities • Provides excellent customer service in-person, over the phone, and during high-stress situations., • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments., • Handles basic medical emergencies for pets and owners, ensuring safety and well-being., • Assists with medication pickups, inquiries, and provides information about services and products., • Inputs and manages data in practice management software, including billing and accounts., • Assists with retail sales, weighing pets, processing faxes, and maintaining records., • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) • Applicants must be 18 years of age or older to be considered for this position, • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience, • 2+ years experience in veterinary reception Schedule: • Open availability (most likely Monday-Tuesday and rotating Saturday), • Must be able to work 7:45AM start till either 6PM or 8PM What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$18—$22 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Health insurance Please do not call the office regarding this position. All applications must go through Indeed. About Us Lightning Mechanical is a trusted HVAC contractor serving New Jersey and the greater Tri-State area since 2005. We specialize in commercial, industrial, and multi-tenant HVAC services. Our expertise spans repair, maintenance, installation, and custom sheet metal fabrication. We provide factory-trained service, installation, and maintenance for Daikin VRV and Applied systems, along with many other VRF manufacturers — setting us apart as a leader in the region. We are positioned for continued growth and are seeking a senior-level Estimator who can play a critical role in driving profitability and ensuring accurate project forecasting. Position Summary The Senior HVAC Estimator will be a key contributor to Lightning Mechanical’s growth strategy. This individual will be responsible not only for preparing accurate bids but also for shaping the company’s estimating processes, guiding project selection, and contributing to overall business development strategy. This is a high-impact role suited for a seasoned professional with the expertise to influence margins and secure profitable work for a growing company. Responsibilities • Lead the full estimating process for commercial and industrial HVAC projects, from review of specs/drawings to final bid submission., • Develop detailed cost breakdowns including labor, equipment, subcontractors, and materials., • Partner with leadership to evaluate project opportunities, ensuring bids align with strategic growth objectives., • Provide value engineering solutions to keep bids competitive without compromising quality., • Build and maintain strong vendor and subcontractor networks to secure competitive pricing., • Standardize and improve estimating procedures and tools to drive efficiency and consistency., • Support business development by providing pricing insights and participating in client-facing discussions as needed., • Assist with AIA billing and project documentation as required. Qualifications • Minimum 10 years of experience in HVAC estimating, with a proven track record in commercial and industrial projects., • Strong understanding of HVAC systems, equipment, and construction practices., • Familiarity with AIA billing processes (preferred)., • Demonstrated ability to influence project selection and contribute to profitability strategies., • Proficiency in estimating software and Microsoft Office Suite., • Excellent communication and negotiation skills, with the ability to work cross-functionally with leadership, PMs, and clients., • Highly organized, detail-oriented, and comfortable working in a fast-paced environment. Compensation & Benefits • Competitive salary: $110,000 – $150,000 per year, commensurate with experience., • Health, dental, and vision insurance options., • 401(k) retirement plan., • Paid time off and holidays., • Career growth opportunities in a company on track for continued expansion.

Job DescriptionDescription: Position Overview: Prior Authorization Case Manager The Prior Authorization Case Manager obtains prior authorizations for clients with the goal of ensuring insurance coverage for patient stays and low turnaround times for auth obtainment. The Prior Authorization Case Manager reports to their Supervisor of Prior Authorizations. Key Results Area • Puts forth best efforts to learn and understand the full training provided upon onboarding., • Actively responds to clients’ authorization requests within 20 minutes of receipt per each request throughout the day., • Maintains a full understanding and data input accuracy of Guided Care software for managing client authorization requests., • Maintain a high level of customer service and professionalism in all methods of communication., • Completes an average of 180 authorizations per 30 days at 90 days of hire., • Completes an average of 220 authorization per 30 days at 120 days of hire., • Maintains an error rate of less than 2 per month after 90 days of hire., • Complete census verification before or by 11 AM. Communicates with clinical case manager as required., • Updates supervisor of any new developments on prior auth process specific to health plans and states to ensure upkeep the Guide to Obtain Authorizations., • Requests authorizations within 20 minutes of client requests, and provides updates to clients minimum three times a day on pending cases., • Informs supervisor of prior authorizations pending over 72 hours to assist in escalation and client satisfaction., • Reviews prior auth packet for completeness and is responsible for ensuring correct documentation is submitted to insurance. Is responsible for ensuring only clinical documentation required by insurance is submitted., • Provide feedback to the supervisor on 1:1 monthly meeting or immediately as necessary if client is not following the guided care prior auth request process., • Upkeep skilled active listing to ensure a smooth and organized workflow., • Responsible for updating coverage notes to ensure smooth coverage of caseload., • Provide support and educations to clients on prior authorization process and software usage as needed., • Review monthly AR logs prior to the 1st of every month to ensure data is entered accurately for appropriate billing., • Coordinate and submit all prior auth appeal requests. Follow up with appeals team timely to ensure appeals are being completed by deadline., • Collaborates with colleagues, helping and handling additional cases during downtime or a lull in individual caseload, • Communicates respectfully with colleagues and leadership., • Participate in team building and employee appreciation activities arranged by HR., • Maintains time clock, requests, and takes PTO according to HR policies., • Other duties as assigned., • Agree to uphold and practice company principles (GUIDE) in all work-related, • interactionRequirements:, • High School Diploma or GED., • 3+ years of experience submitting obtaining authorizations in a healthcare setting., • Skilled nursing admissions or business office experience preferred., • Independent and self-motivated., • Innovative and detail-oriented professional with strong research and organizational skills., • Thrives in a fast paced, high-pressure environment., • Strong time management with a proven ability to meet deadlines., • Solid collaborative skills with team and clients., • Ability to work remotely and autonomously., • Ability to establish and maintain positive relationships., • Ability to communicate and exchange information and ideas so others will understand., • Demonstrate discretion, sensitivity, and ability to maintain confidentiality., • Quality camera to be used when joining internal and client meetings scheduled via zoom or teams or other video meeting platforms. When participating focuses on the matter at hand. Refrains from actively perform other duties even if work related., • Joins scheduled client meetings timely, best practice 3 minutes prior to meeting time, to ensure best self and company representation., • Microsoft Office proficiency, with the aptitude to learn new programs. Working Conditions/ Physical Demands, • Works in well-lit/ventilated office, and as indicated remotely., • Must be able to remain in a stationary position and move about the work area intermittently throughout the workday., • Ability to observe details at close range., • Constantly operates a computer and other office equipment

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement, • Training & development, • Wellness resources Patient Care CoordinatorPure Physio Physical Therapy | Hazlet, NJ Full-Time | Monday–Friday | No Weekends I Part-time or Full-Time Starting Pay: Competitive Hourly Pay + Bonus Structure About Us Pure Physio is a modern, privately owned orthopedic and sports physical therapy practice that believes exceptional care extends beyond treatment. Every interaction—from the first phone call to the final visit—should make patients feel welcomed, valued, and confident in their recovery. We're growing and are looking for a motivated, personable, and organized Patient Experience Coordinator who wants to be part of a team that genuinely makes a difference in people's lives. This is more than a front desk position. You'll be an essential member of our team, helping create an outstanding patient experience while contributing to the continued growth of our practice. What You'll Do: As the first point of contact for our patients, you'll help ensure every visit is seamless, professional, and welcoming. Your responsibilities will include: Patient Experience • Welcome every patient with warmth and professionalism, • Build positive relationships with patients and families, • Ensure every patient has an exceptional experience from start to finish, • Answer questions and assist patients throughout their course of care, • Maintain a clean, organized, and inviting reception and treatment area Front Office Operations • Answer incoming phone calls promptly and professionally, • Schedule new patient evaluations and follow-up appointments, • Manage provider schedules and appointment flow, • Confirm upcoming appointments, • Verify insurance benefits when needed, • Collect co-pays, balances, and patient payments, • Maintain accurate patient records using our EMR system, • Communicate with physicians, referral sources, and insurance companies Clinic Operations • Prepare treatment areas before patients arrive, • Help maintain clinic cleanliness and organization throughout the day, • Ensure supplies remain stocked and the clinic operates efficiently, • Support therapists with daily operational needs Marketing & Practice Growth • Help create an exceptional patient experience that encourages referrals, • Participate in internal marketing initiatives and patient appreciation events, • Assist with social media content, testimonials, and success stories when appropriate, • Help strengthen relationships with local physicians, gyms, schools, and community partners, • Contribute ideas that improve patient satisfaction and practice growth What We're Looking For: The ideal candidate is someone who: • Loves interacting with people, • Has exceptional communication skills, • Is positive, energetic, and outgoing, • Thrives in a fast-paced environment, • Is highly organized and detail-oriented, • Takes initiative without being asked, • Enjoys solving problems, • Works well independently and as part of a team, • Is dependable and professional, • Wants to grow with a small business Preferred Qualifications • Experience in a medical office, physical therapy clinic, chiropractic office, dental office, or other healthcare setting, • Customer service or hospitality experience, • Experience with scheduling and administrative responsibilities, • Comfortable using computers and learning new software, • Insurance verification experience is a plus but not required as we outsource billing Why You'll Love Working Here At Pure Physio, you're not just filling a position—you'll play an important role in helping people recover, move better, and return to the activities they love. We believe in creating a positive work environment where every team member is valued, respected, and encouraged to grow professionally. Benefits • Competitive pay, • Referral Bonus, • Performance Bonus, • Opportunities for career advancement, • Supportive team culture, • Modern, clean private practice, • Monday–Friday office hours, • The opportunity to make a meaningful impact every day We're looking for someone who believes in: • Delivering exceptional service, • Treating every patient with compassion and respect, • Taking ownership and initiative, • Pursuing excellence in everything they do, • Working collaboratively as one team, • Multitasking and computer skills If you're passionate about helping people, creating memorable experiences, and contributing to a growing PT private practice, we'd love to hear from you. Apply today with your resume and a brief note telling us why you'd be a great fit for Pure Physio.

Job Description Support families, streamline care, grow your future! About Us United Care ABA is a fast-growing company delivering ABA therapy services to children and families. As we rapidly expand, the Care Coordinator role offers the opportunity to join early, make an impact, and grow in a supportive, mission-driven environment. If you thrive on helping others and keeping things running smoothly behind the scenes, this is your moment. The Role As a Care Coordinator, you’ll be the key connection between families, clinicians, and technicians—helping ensure care is delivered seamlessly. You’ll manage schedules, troubleshoot service issues, and provide consistent, clear communication with parents and staff. You’ll also support insurance follow-ups and administrative needs that keep families supported and providers focused. This is a frontline operations role with real impact. You’ll be trusted to solve problems, anticipate needs, and ensure no detail gets missed. For someone who takes pride in clear communication, fast follow-up, and meaningful work—there’s room to grow quickly. What You’ll Do • Serve as the go-to contact for families, providers, and BCBAs, • Manage provider-parent schedules, cancellations, and service changes, • Log services accurately and on time to support payroll and billing workflows, • Handle provider questions related to admin, billing, or scheduling, • Follow up urgently on insurance issues to avoid delays in care, • Keep families informed, reassured, and supported throughout the care journey, • Anticipate issues before they become problems and resolve them quickly What We’re Looking For • Experience in care coordination, healthcare admin, or ABA (strongly preferred), • Excellent communication and organizational skills, • Confident using phone, text, and email to connect with families and staff, • Calm under pressure and detail-oriented in fast-paced situations, • Compassionate, responsive, and committed to high-quality service Why United Care ABA • Competitive pay, • Newly renovated Brooklyn office, • Join a high-growth startup with real advancement opportunity, • Help build something that truly matters from the ground up

Job Description PetVet Care Centers' Steinway Court Veterinarian is currently seeking a Veterinary Receptionist (Care Coordinator) to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Steinway Court Veterinarian in Queens, New York, is a modern, urban practice known for its strong client relationships, high-quality medicine, and team-oriented culture. Key Responsibilities • Provides excellent customer service in-person, over the phone, and during high-stress situations., • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments., • Handles basic medical emergencies for pets and owners, ensuring safety and well-being., • Assists with medication pickups, inquiries, and provides information about services and products., • Inputs and manages data in practice management software, including billing and accounts., • Assists with retail sales, weighing pets, processing faxes, and maintaining records., • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) • Applicants must be 18 years of age or older to be considered for this position, • Must have customer service experience, • Located in Queens area, • Flexible and able to fill in if shift is necessary, • Must be fluent in Spanish Preferred Skills (Nice to Have) • CSR veterinary experience is preferred Schedule: Full-time, Day shift from Monday to Saturday What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resourcesPay Range$22—$22 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job DescriptionWe’re looking for reliable, animal-loving folks to provide dependable pet sitting and dog walking (in the client's home). This role is perfect for fellow Pet Parents who enjoy being outdoors and caring for pets as if they were their own. Location Requirement This position is for Pet Nannies who live within or very close to the service area, as the role involves frequent local travel. The service area includes Roseland, Livingston, Essex Fells, West Caldwell, West Orange. The Peaks Pet Nanny has been caring for pets and their families across Northern NJ since 2004. With a trusted team of 55+ Pet Nannies and nearly 4,000 families served, we’re the largest privately owned pet sitting company in the area, and our culture is what truly sets us apart. If you love animals, enjoy being active, and want flexible, meaningful work, this is your chance to join a reliable, supportive, and award-winning team. 🌟 What We Offer • Supportive, respectful team culture, • Full office support (scheduling, billing, customer service, marketing), • Liability insurance and bonding provided, • Online scheduling system, • Bi-monthly payments + tips, • Long-term opportunity 🐕 Role Overview • Weekday dog walking (midday focus), • In-the-clients-home: pet sitting visits (morning, midday, evening, bedtime), • Optional overnight care, • Weekend & holiday opportunities with additional pay ✅ Qualifications • Must be 25+ (insurance requirement), • Reliable, insured vehicle + valid driver’s license, • Smartphone, computer, and printer access, • Physically able to walk dogs of all sizes, • Comfortable working outdoors in all weather, • Dependable, trustworthy, and professional, • Background check and references required, • Prior personal or professional pet care experience 📝 Responsibilities • Meet with clients for complimentary meet & greets, • Follow customized care instructions, • Provide visit updates with photos/videos, • Communicate clearly with the office, clients, and fellow Pet Nannies, • Work independently while being a strong, positive team member 💵 Compensation (1099 Independent Contractor) • 30-min visit: $15–$22, • 45-min visit: $22–$27, • 60-min visit: $27+, • Overnights (10–12 hr): $77+, • Extra pay for customer tips, weekends, holidays, and additional pets *Bonus: Independent Contractors may deduct eligible work expenses at tax time. 📢 Ready to Apply? Join a company that truly values its team and the families they serve. Make a real impact every day—one paw at a time. Please Check Us Out: www.thepeakspnanny.com Powered by JazzHR uH9KUR4m17

Job DescriptionThis is a full-time, in-office position based in New York, NYPurpose: This role serves as the primary owner of the accounts receivable function, ensuring timely cash application, effective resolution of customer deductions and disputes, and collections support. While the day-to-day operation of AR remains the position's primary responsibility, the role will also help modernize and streamline accounting processes to increase efficiency and reduce manual effort. As efficiencies are achieved, the position will gain expanded involvement in month-end close, reporting, and broader accounting functions.Primary ResponsibilitiesAccounts Receivable: • Accurately post daily customer payments and remittance activity in ERP system., • Research and resolve unapplied cash, short payments, deductions, and chargebacks., • Monitor customer aging and assist with collection efforts., • Serve as a key liaison between Accounting, Sales, and Operations to improve communication and support timely issue resolution., • Assist with new customer onboarding and account setup in ERP system., • Identify opportunities to streamline AR workflows, improve documentation processes, and modernize file retention., • Prepare regular AR reporting, including customer balances, aging, and dispute tracking., • Support monthly AR reserve and allowance analysis.General Accounting & Month-End Close:, • Support the month-end close process through the preparation of journal entries and reconciliation of bank and general ledger accounts., • Assist with annual financial statement audit., • Participate in process improvement initiatives, special projects, and ad hoc analyses as needed.Qualifications, • Bachelor’s degree in Accounting, Finance, or related field., • 2–5 years of accounting experience with a strong background in accounts receivable., • Proficiency with Excel and experience with ERP/billing/finance systems., • Excellent communication, follow-up, and problem-solving abilities., • Experience in a wholesale, retail, or consumer products environment is a plus, but not required., • Demonstrated interest in leveraging technology, automation, and AI tools to improve processes and productivity.

Job Description The Accounts Receivable Specialist manages payment tracking, account reconciliation, and credit control to ensure timely and accurate collections. As part of a small AR team, this role involves frequent direct customer contact and requires proficiency with spreadsheet tracking and the ADDS Billing System. The specialist plays a key role in maintaining the company’s cash flow and resolving billing discrepancies without travel obligations. Responsibilities • Track and reconcile customer payments and account balances, • Generate and analyze aging reports to identify overdue accounts, • Manage credit limits and evaluate credit risk, • Coordinate collections efforts and communicate with customers on payment status, • Accurately enter and update data in accounts receivable systems, • Resolve billing discrepancies and respond to customer inquiries, • Maintain detailed records and support month-end closing processes Required Qualifications • 3+ years of experience in accounts receivable, • Proficiency with Excel and spreadsheet-based tracking, • Strong communication skills for effective customer interaction, • Excellent attention to detail and problem-solving abilities, • Effective time management and organizational skills, • Good listening, negotiating skills, and patience with stress managementCompany DescriptionLeading energy infrastructure company providing fuels that keeps the the "city that never sleeps" running.Leading energy infrastructure company providing fuels that keeps the the "city that never sleeps" running.

Job Description About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Position Summary The Senior Billing Associate – Enterprise Accounts is responsible for executing and overseeing front-end billing operations for high-volume, multi-faceted enterprise clients. This role operates in a more complex environment requiring coordination across multiple systems, teams, and workflows. The Senior Associate serves as a key operational partner to Account Management, ensuring accurate billing execution, efficient workflow routing, and timely resolution of issues while maintaining strong alignment with client-specific requirements. Key Responsibilities • Manage full-cycle claim intake through charge release for high-volume, enterprise-level accounts, • Execute billing activities across multiple client and internal systems, ensuring data accuracy and consistency, • Coordinate closely with Account Managers, AR teams, and other stakeholders to align on priorities and account needs, • Support account setup and maintenance, including billing rules, workflows, and system configurations, • Own resolution of complex billing issues and escalations, including cross-system discrepancies, • Monitor workflow queues and ensure timely processing and proper routing of accounts, • Identify operational gaps across systems and workflows and recommend process improvements, • Partner with coding and other teams to resolve dependencies impacting billing accuracy or timeliness, • Assist with client-related requests and provide operational insights as needed, • Ensure adherence to SLAs, client requirements, and internal performance standards, • Provide guidance and support to Billing Associates working on enterprise accounts Qualifications • 3+ years of medical billing or revenue cycle experience required, • Strong understanding of front-end billing workflows and charge release processes, • Experience working with high-volume or complex accounts, • Ability to navigate and manage work across multiple systems and platforms, • Strong problem-solving and analytical skills, particularly in cross-functional environments, • Excellent organizational and communication skills Preferred Experience • Experience supporting enterprise or multi-location clients, • Familiarity with multiple billing systems and/or EHR platforms (e.g., Epic), • Prior experience working in a highly coordinated, cross-functional environment, • Experience mentoring or supporting junior team members Pay Range$70,000—$85,000 USD Benefits Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Job Description Position: Client Accounts Coordinator Location: New York, NY Salary: $85K – $110K + Bonus + Paid OT Prestigious New York Law Firm seeks a Billing Coordinator to join their Team! Responsibilities Key Responsibilities · Responsible for producing prebills and ad-hoc reports both on-demand and periodically (monthly, quarterly or on-completion) · Oversee the process of editing and finalizing draft bills based on attorney instruction and client guidelines; providing appropriate documents and information as necessary · Conduct regular meetings with attorneys and administrative assistants to review and discuss client inventory; providing updated system comments regarding unbilled fees and aged balances · Cross train and work with colleagues in order to provide coverage and support in addressing inquiries and issues for attorneys and clients assigned to other team members · Prepare and submit invoices via 3rd party e-billing system while meeting client requirements; investigating and resolving issues that causes delays or prevents successful submission · Review outstanding receivables and work with the Collections & Appeals Team for the purpose of contacting clients regarding the resolution of past due balances · Assist with testing and documentation of new processes and applications related to client account billing · Respond to various billing related inquiries from attorneys, clients and management accurately and a timely manner Qualifications · Bachelor’s degree from four-year college or university preferred · Minimum of 3 years experience at a major law firm · Experience with Aderant Expert or an equivalent accounting system such as Elite or 3E · Knowledge of various eBilling applications or vendor sites such as, but not limited to, eHub, BillBlast, Tymetrix, Serengeti, Collaborati, CounselGo, CounselLink and Passport

Job Description Law firm seeking full time Billing Assistant. Must have experience with time management programs and electronic billing systems. Experience in regards to editing, preparing and processing attorney’s invoices accurately and timely as well as conduct research to resolve billing issues. 3+ years preferred. Medical Benefits and 401k. Email resume to mail@fbzlaw.com

Job DescriptionTitle: Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role:  Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines. For all assigned cases:  Set client goals.  Align care activities with client goals.  Monitor progress of goals, adjust care needs accordingly. o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems. o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency. o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating. Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments. o Connect with each assigned client minimally 1 x per month.  Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed.  Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Using the full capacity of one’s ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination.  Do not settle for “because that’s the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large.  Other activities as assigned. Decision Making Authority: Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client Care Coordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses. Working Relationships: Internal: Client Care Supervisor, Program Director, other CCC’s External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client’s home Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios. Qualifications for this Role:  Proven ability to empathize with the clients we serve.  Tenacity and passion for this work with the ability to balance objectivity with empathy.  Computer literacy required.  Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.  Bachelor’s Degree required.  Associates accepted with experience.  Bilingual English/Spanish a plus. Compensation Range: $36,500.00 - $40,000.00 per year

Job DescriptionInvoicing - Billing and Collections Specialist for multiple companies including Real Estate Management and Construction.

Job DescriptionDescription: The Patient representative (PR) acts as a greeter to patients entering Zufall Health Center as well answer the telephone, complete registration, and conduct intake as needed. The PR directs patients to the appropriate destination, answers questions, and explains processes, as well as reviews required documentation and checks eligibility. Most importantly, the PR supports the mission and vision of the Zufall Health Center. Essential Functions, Duties and Responsibilities • Consistently adheres to all departmental policies and procedures, • Conducts all aspects of job in a professional and ethical manner, • Works independently with little or no supervision but uses available resources for problem resolution as indicated by circumstances or need, • Completes assignments in a timely and efficient manner., • Maintains high level of confidentially., • Works collaboratively with team members to assure the optimal outcomes of care and service., • Utilizes departmental resources prudently and appropriately., • Uses communication methods which create and foster a positive image of the department, upholding the values of the Zufall Health Center., • Communicates appropriately both verbally and in writing; uses appropriate mechanisms for identifying and resolving work related issues., • Keeps manager or supervisor informed of work related issues at all times., • Performs additional duties as determined by supervisor. Specific Duties Interaction with Patients • Greets all visitors to the facility and directs them to their appropriate destination., • Greets patients and visitors in a prompt, pleasant, and helpful manner in person and on the telephone., • Answers the telephone and makes appointments or responds to inquiries., • Ensures that the patient brings all supporting documentation to visit., • Reminds patient of appointment time, documentation needed, immunization records for new patient pediatric appointments, and schedules and re-schedules appointments., • Explains processes and forms to patients as needed., • Conducts eligibility checks on insurances., • Collects payments from patients, enters the payment in eCW and prints receipts for patient. PR’s are responsible for the money they collect and ensuring that it is locked in the safe or locked drawer at their desk or in supervisor’s office at all times. Keys to drawers are never to be left in the open., • Communicates with the medical staff regarding patient’s visits., • Assists with printing out requisitions or other forms as needed., • As PR’s are in the public areas, they should present themselves always as professional and friendly, and act as a team player in all situations. They are responsible for keeping their personal areas and their surrounding public areas neat and clean and should routinely “straighten up” during the day., • Appearance of attire and possessions: PR’s should keep their “scrubs” that they wear in good condition, clean and neat. Only Zufall jackets are to be worn over scrubs. Wearing of personal sweaters or sweatshirts are not allowed. Only white T shirts are allowed under scrubs and clean sneakers are to be worn. No personal clothing or possessions are to be visible at their desk or on the back of the chair. This includes cell phones which should never be taken out, for any reason in an area where patients are allowed, regardless of whether or patients or visitors are present., • PR’s are hired as a PR I. They remain at this level during their initial training and after three months of employment are required to take an exam which covers all of the material that is required to perform their duties. It includes but is not limited to customer satisfaction, telephone encounters, refill processes, insurances, registration of patients, special population definitions, HIPAA, compliance and Zufall policies and procedures., • Staff will have three opportunities to pass the exam. If they do not pass at their first or second try they will be given additional training. If however, they fail three times, they will be terminated. Communication • Maintains patients’ confidentiality in compliance with HIPAA and other federal, state and local regulations as stated in the ZHC policies and procedures manual., • Answers inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department., • Reads, writes, speaks, understands, and communicates in English and Spanish sufficiently to perform the duties of this position. Requirements: • Has knowledge of computer software programs such as Microsoft Word, and electronic medical records., • Have excellent customer service skills., • Be able to work with very little supervision., • Be able to adapt quickly to unanticipated changes in work flow or work process, or frequent, • changes in insurances rules and coverage changes., • Be able to understand, carry out, and remember verbal and written instructions., • Bilingual English and Spanish required. Education, Training and Experience • High School diploma required; college credit or additional education in medical field or insurance and billing courses preferred, • Possess a current, unrestricted New Jersey operator license issued by the New Jersey Division of, • Motor Vehicles, or be able to efficiently and effectively use public transportation in order to be able to travel to other sites as needed., • Have minimum of 1 year experience in customer service field, and 1 year of experience in collecting money or billing and insurances., • Experience in a clinical/ambulatory care setting preferred

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As a Insurance Client Relations Specialist with Jason Street - Allegiance Insurance, you will play a key role in helping clients protect what matters most while delivering exceptional service and support. You will build strong customer relationships, assist clients with their insurance needs, and provide knowledgeable guidance on coverage options and policy changes. The ideal candidate is customer-focused, detail-oriented, and licensed in Property & Casualty insurance. They are comfortable managing client accounts, resolving concerns, and identifying opportunities to better serve customers through proactive communication and coverage recommendations. We are seeking a motivated professional who enjoys helping people, building relationships, and contributing to the growth and success of our agency. RESPONSIBILITIES • Provide exceptional service to existing and prospective clients., • Answer customer inquiries regarding policies, billing, claims, and coverage options., • Quote, bind, and issue new insurance policies., • Process policy changes, renewals, endorsements, and cancellations., • Review customer coverage needs and recommend appropriate solutions., • Maintain accurate client records and documentation., • Follow up on customer requests and ensure timely resolution of issues., • Collaborate with agency team members to deliver an outstanding customer experience., • Identify opportunities to strengthen customer relationships and support agency growth.QUALIFICATIONS, • Active Property & Casualty Insurance License required., • Previous insurance agency experience preferred., • Strong communication and interpersonal skills., • Excellent customer service and relationship-building abilities., • Detail-oriented with strong organizational skills., • Ability to multitask and manage competing priorities in a fast-paced environment., • Proficiency with computer systems and agency management software., • Self-motivated with a positive, professional attitude.

Job Description Legal Billing Specialist • Manage the full client billing lifecycle, from pre-bill review through final invoice submission, utilizing CaretLegal and/or Timeslips., • Responsible for all aspects of client billing, including editing and creating bills., • Partner closely with attorneys and legal support teams to ensure accuracy, compliance, and timely billing., • Investigate and resolve billing discrepancies and client inquiries with professionalism and attention to detail., • Support a high volume of sophisticated billing matters while maintaining consistency with client guidelines and firm policies., • Create and update clients, matters and timekeepers in systems., • Process various time and costs charges., • Ensure accurate and timely payment processing., • Must have any cloud base software, must have legal billing, • 3+ years of legal billing experience within a law firm environment., • Strong working knowledge of legal billing platforms, matter/document management platforms (Worldox/NetDocs) Excel, Word and Adobe., • Accounting experience a plus, • Temp to Perm, • In Office, • City, • Pay $30-$36

Job Description · Manage the full client billing lifecycle, from pre-bill review through final invoice submission. · Responsible for all aspects of client billing, including editing and creating bills. · Partner closely with attorneys and legal support teams to ensure accuracy, compliance, and timely billing. · Investigate and resolve billing discrepancies and client inquiries with attention to detail. · Support a high volume of billing matters while maintaining client guidelines and firm policies.

Job Description About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Position Summary The Client Success Senior Manager provides leadership, oversight, and accountability across a portfolio of physician and practice clients managed through a team of Client Success Managers. This role is responsible for ensuring a high-quality client experience, strong retention, and consistent operational performance across the client success function. Acting as a senior bridge between clients, Client Success Managers, and internal operational teams, the Client Success Senior Manager ensures client priorities are appropriately escalated, aligned, and translated into coordinated action. The Client Success Senior Manager is responsible for managing and developing Client Success Managers, strengthening team execution, supporting high-priority client relationships, and driving consistency in communication, service delivery, and account management practices. This role requires strong healthcare and revenue cycle knowledge, people leadership capability, executive presence, sound judgment, and the ability to manage both team performance and complex client dynamics in a fast-paced environment. Key Responsibilities Team Leadership & People Management • Lead, coach, and develop a team of Client Success Managers, • Set clear expectations for client management, communication, escalation handling, and follow-through, • Provide regular feedback and performance management to ensure accountability and growth, • Support onboarding, training, and development of new Client Success Managers, • Monitor team capacity, account assignments, and coverage needs across the client portfolio Client Portfolio Oversight & Retention • Maintain oversight of the broader client portfolio, ensuring strong retention, relationship health, and service consistency across accounts, • Monitor account health, client sentiment, service risks, and retention concerns across the team's book of business, • Partner with Client Success Managers on at-risk accounts, complex client situations, and high-priority relationships, • Support strategic client conversations, business reviews, and executive-level meetings as needed Operational Accountability & Escalation Management • Oversee team execution against client service goals, internal follow-through, and resolution of client-impacting issues, • Ensure Client Success Managers are translating client concerns into actionable internal priorities and coordinating timely resolution, • Escalate material client risks, dissatisfaction trends, or performance breakdowns to leadership with clear context and recommendations Cross-Functional Leadership & Client Experience • Serve as a senior escalation point for client relationship issues and sensitive service concerns beyond the scope of the CSM, • Strengthen alignment between Client Success and internal teams to improve communication, responsiveness, and execution, • Advocate for client needs while reinforcing realistic expectations and operational consistency, • Identify recurring themes across accounts and partner cross-functionally to improve workflows and client experience Reporting, Performance Management & Continuous Improvement • Maintain visibility into team performance, account health, unresolved issues, escalation trends, and retention risk across the client portfolio, • Provide leadership with clear reporting on client success performance, account risk, major escalations, and team effectiveness, • Track trends across client accounts to identify root causes, operational gaps, and service improvement opportunities, • Help standardize client success processes, communication cadences, and account management expectations across the team Qualifications • 8+ years of experience in healthcare account management, client success, physician relations, revenue cycle, medical billing, or a related client-facing healthcare operations role, • 3+ years of experience leading people, managing client-facing teams, or overseeing cross-functional account performance in a healthcare services environment, • Strong understanding of healthcare operations, preferably with exposure to revenue cycle, billing workflows, denials, collections, and reimbursement drivers, • Demonstrated ability to lead teams, manage escalations, coach performance, and drive accountability across internal and external stakeholders, • Strong executive communication and interpersonal skills, with the ability to build trust, navigate difficult conversations, and represent the organization professionally, • Highly organized, detail-oriented, and able to manage competing priorities across both team leadership and client portfolio oversight, • Comfortable using reporting and operational data to assess account health, guide team performance, and support leadership decision-making, • Resilient, composed, and solutions-oriented, with the ability to perform effectively in high-pressure situations Preferred Qualifications • Experience in a medical billing company, RCM environment, or physician practice support setting, • Experience supporting physician clients, medical groups, or provider organizations in a relationship management or operational leadership role, • Working knowledge of payer behavior, denial trends, credentialing dependencies, and front-to-back revenue cycle operations, • Experience leading executive client meetings, business reviews, or high-risk account recovery efforts, • Familiarity with healthcare reporting tools, EMRs, billing platforms, PowerBI, and Microsoft Office Performance Metrics • Performance against client service goals and operational follow-through across the assigned team portfolio, • Client retention rate across accounts managed by the team, • Client satisfaction and relationship health across the broader book of business, • Timeliness and effectiveness of escalation management and service recovery efforts, • Reduction in recurring client issues and preventable escalations across accounts, • Onboarding, development, and performance of Client Success Managers, • Accuracy and timeliness of account updates, risk reporting, and team-wide internal coordination Pay Range$120,000—$165,000 USD Benefits Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Ability to work in a team environment, • Ability to effectively relate to a customer, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBilingual Customer Retention Specialist - State Farm Agent Team Member Position Overview Carl Ferraro State Farm is adding a Customer Retention Specialist in 51-39 69th St. Woodside, New York, 11377 to help existing customers with policy questions, billing, claims follow-up, and coverage updates. This is a steady, customer-facing office role for someone organized, patient, and comfortable handling phone-based service. Fluency in Spanish and English is required for this role. Responsibilities • Proactively reach out for policy reviews and renewals to retain customers, • Handle policy questions, billing inquiries, and coverage changes accurately, • Serve Spanish- and English-speaking customers clearly and accurately, • Resolve service issues with patience and professionalism, • Identify coverage gaps and service needs during reviews, • Follow up consistently to support customer loyalty and retention, • Maintain accurate customer records in the agency system Qualifications • No prior insurance experience required, • Fluent in Spanish and English (required), • Excellent listening, empathy, and problem-solving skills, • Organized and detail-oriented with strong follow-through, • Willingness to obtain the required Property and Casualty license, • Positive, professional, customer-first attitude Benefits • Health insurance, • Dental insurance, • Vision insurance, • Paid time off (vacation, sick, and personal days), • Paid company holidays, • Clear career advancement paths Pay range: $52,000-$62,000 per year This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As an Account Representative for the Robert Elbogen State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency

Job Description About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and measurable operational success across the revenue cycle partnership. This role acts as the central bridge between clients and internal teams including billing, coding, authorizations, intake, and accounts receivable to ensure issues are addressed promptly, expectations are aligned, and client goals are translated into operational follow-through. The Client Success Manager is responsible for maintaining trust-based client relationships, driving proactive communication, managing escalations with professionalism and urgency, and identifying opportunities to improve client performance and long-term partnership value. This role requires strong healthcare acumen, professional presentation, sound judgment, executive-level communication, and the endurance to navigate complex client needs while maintaining internal accountability and service consistency. Key Responsibilities Client Relationship Management & Retention • Serve as the primary point of contact for assigned clients, building strong relationships with physicians, practice leaders, and administrative stakeholders, • Develop a strong understanding of each client's priorities, pain points, and success metrics to support retention and long-term partnership growth, • Conduct regular client meetings and business reviews to maintain alignment, reinforce value, and proactively address risks, • Identify signs of client dissatisfaction or service gaps early and coordinate action plans to protect retention Client Performance Oversight & Accountability • Monitor client performance across revenue cycle functions, including claim flow, collections trends, denials, AR concerns, and unresolved operational issues, • Translate operational performance into clear client-facing insights, action items, and priorities, • Drive accountability across internal teams by tracking commitments, deliverables, and next steps through resolution, • Support onboarding and stabilization for new or expanding client accounts Strategic Communication & Issue Resolution • Lead client communication related to service performance, operational updates, and escalations with confidence and professionalism, • Manage sensitive conversations with diplomacy, especially when addressing dissatisfaction, operational challenges, or shared accountability, • Prepare for and lead client meetings with clear agendas, status updates, and follow-up actions, • Ensure major concerns, decisions, and requests are documented clearly and communicated to the appropriate stakeholders Cross-Functional Collaboration • Partner closely with Billing, AR, Coding, Authorizations, Intake, and other teams to align client needs with operational execution, • Coordinate resolution of client-specific issues impacting reimbursement, reporting, denials, claims, or workflow continuity, • Advocate for the client internally while reinforcing realistic expectations and process discipline, • Collaborate with leadership on at-risk accounts, major escalations, and service improvement opportunities, • Identify recurring themes across accounts and partner cross-functionally to improve client outcomes and consistency Reporting, Insights & Continuous Improvement • Maintain visibility into account health, client sentiment, unresolved issues, and escalation trends across assigned accounts, • Provide leadership with clear updates on account status, retention risk, and service concerns, • Track recurring issues to identify root causes and opportunities for operational improvement, • Help standardize client success processes, communication cadences, and account management best practices Qualifications • 5+ years of experience in healthcare account management, client success, physician relations, revenue cycle, medical billing, or a related client-facing healthcare operations role, • Strong understanding of healthcare operations, preferably with exposure to revenue cycle, billing workflows, denials, collections, and reimbursement drivers, • Demonstrated ability to manage client relationships, navigate escalations, and drive cross-functional follow-through in a service environment, • Strong communication and interpersonal skills, with the ability to build trust and handle difficult conversations with professionalism and tact, • Highly organized, detail-oriented, and able to manage multiple priorities effectively, • Comfortable using reporting and operational data to support client discussions and internal accountability, • Resilient, composed, and growth-oriented, with the ability to perform well in high-pressure situations Preferred Qualifications • Experience in a medical billing company, RCM environment, or physician practice support setting, • Experience supporting physician clients, medical groups, or provider organizations in a relationship management or operational liaison role, • Working knowledge of payer behavior, denial trends, credentialing dependencies, and front-to-back revenue cycle operations, • Experience leading client meetings, business reviews, or performance discussions with external stakeholders, • Familiarity with healthcare reporting tools, EMRs, billing platforms, PowerBI and Microsoft Office Performance Metrics • Performance against client service goals and operational follow-through, • Client retention rate across assigned accounts, • Client satisfaction and relationship health, • Timeliness and effectiveness of issue resolution and escalation management, • Reduction in recurring client issues and preventable escalations, • Onboarding and stabilization success for new or transitioning accounts, • Accuracy and timeliness of account updates, risk reporting, and internal coordination Pay Range$100,000—$125,000 USD Benefits Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Job Description Summary: Self-motivated, efficient, responsible multitasker to join our team. Candidate will communicate with patients to effectively provide medications, pull and package prescriptions, bill and charge credit cards and update patient information in the system. Help in the management of other technician staff and coordinating inventory with the pharmacist. Education/Experience: High School Graduate (or equivalent) is required. Pharmacy Technician for at least 1 years is required. Previous experience in pharmacy or other related Healthcare fields. Duties and Responsibilities include the following. Other duties may be assigned. • Process/navigate prescriptions using computer software quickly and efficiently, • Perform high call volume to coordinate patient deliveries., • Keep central pharmacy clean and organized., • Complete insurance verification., • Apply manufacturers coupons if applicable., • Help the pharmacist in queue management to create efficiencies., • Assist in management and training of other pharmacy technicians., • Actively monitor that proper billing procedures are being implemented., • Have outstanding customer service skills, • Be able to work in an independent environment, • Take directions and initiatives from Lead Central Technician and DOCO Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to manage other technician tasks. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Strong analytical and critical thinking skills. Ability to comprehend and apply principles of basic math while analyzing data and generating reports. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products Information Security Expectations: While performing the duties of this job, the employee is required to abide by Apotheco information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Apotheco information, information received by customers, other companies and/or external parties. Knowledge, Skills and Other Abilities: • Time management skills, • Excellent written and oral communication skills, • Demonstrated ability to handle confidential information appropriately, • Positive work attitude, • Willingness to learn and grow, • Customer service skills, • Ability to multi-task and have strong detail-oriented skills, • Ability to work well with various personalities, • Ability to provide after hour support, • Teamwork, • Independent and self-motivated, • Ability to accomplish goals with little to no supervision, • Participate in continuous quality improvement activities Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand. Must have 1 year of Pharmacy Technician experience. Pioneer Software is recommended but not required. Hours: 9am- 5pm (Potential hybrid )

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Health insurance, • Paid time off, • Training & development ROLE DESCRIPTION: As a Customer Service Representative with the Robert Elbogen State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solvingBENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Health benefits, • Valuable career-building experience

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Paid time off Position Overview State Farm Insurance Agent located in Glen Cove, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lucas Zelehowsky - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Salary, • Paid time off (vacation and personal/sick days), • 401k (with matching), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Ability to multi-task, • Bilingual - Spanish preferred, • Life and Health license (must be able to obtain), • Personal Lines Licenses (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Salary: $80-100k base plus bonus Overview KNM is seeking a detail-oriented professional to support monthly close, reconciliations, AP/AR, and client billing activities. This is a great opportunity for an early-career candidate looking to gain hands-on experience and grow within a collaborative finance team. For more opportunities from KNM Resources, please visit https://www.knmresources.com/all-openings. Responsibilities • Contribute to the monthly financial close process, ensuring accuracy and timeliness., • Prepare and review investment and bank reconciliations., • Assist with the accounts payable and receivable processes., • Assist with client billing activities and related documentation., • Collaborate cross-functionally with internal teams and external partners. Qualifications • Bachelor’s degree in Accounting, Finance, or a related field., • 6 months to 2 years of relevant experience., • Public Accounting experience a plus but not required., • CPA not required; interest in pursuing further accounting or finance education is a plus., • Working knowledge of Microsoft Excel., • Exposure to QuickBooks or similar systems is helpful but not required., • Clear, professional written and verbal communication skills.

Job DescriptionDescription: Mahwah Jersey Up to $5,000 sign on bonus No On-Call An HVAC (Heating, Ventilation, and Air Conditioning) Service Technician is responsible for installing, maintaining, and repairing heating, cooling, and ventilation systems. The job requires knowledge of mechanical and electrical components, as well as experience in diagnosing and solving problems related to HVAC systems. Some specific duties of an HVAC Service Technician may include: • Install and maintain HVAC systems: HVAC Service Technicians install, maintain, and repair heating, cooling, and ventilation systems. They may work on a variety of systems, including air conditioners, furnaces, boilers, and heat pumps., • Troubleshoot and diagnose problems: HVAC Service Technicians are responsible for identifying the root cause of any issues with HVAC systems. They use diagnostic tools and their knowledge of the systems to identify problems and come up with solutions., • Repair and replace components: HVAC Service Technicians repair or replace any faulty or worn components in HVAC systems. This may involve replacing a motor, fixing a leak, or replacing a compressor., • Perform regular maintenance: HVAC systems require regular maintenance to ensure they operate efficiently and effectively. HVAC Service Technicians perform routine maintenance tasks such as cleaning ducts, replacing filters, and inspecting components for wear and tear., • Provide excellent customer service: HVAC Service Technicians interact with customers on a regular basis, so they must be able to communicate effectively and provide excellent customer service. They must be able to explain problems and solutions clearly and professionally., • Keep up with industry trends: HVAC Service Technicians must stay up to date on industry trends, new technologies, and regulations. They may attend training sessions or workshops to keep their skills and knowledge current., • Maintain accurate records: HVAC Service Technicians must maintain accurate records of all work performed, including repairs, maintenance, and installations. This information may be used for billing purposes or to provide documentation to customers or regulatory agencies., • Ensures that heating, cooling, and ventilation systems operate efficiently and effectively Requirements: To be a successful HVAC Service Technician, you will need to have a combination of technical and interpersonal skills. Here are some of the key skills needed: • Technical knowledge: As an HVAC Service Technician, you will need to have a strong understanding of heating, cooling, and ventilation systems. You should be able to diagnose and repair problems with these systems, as well as perform regular maintenance tasks., • Electrical and mechanical skills: You should have a good understanding of electrical and mechanical systems, as HVAC systems involve both., • Attention to detail: HVAC systems are complex and require attention to detail to diagnose and repair problems accurately., • Problem-solving skills: HVAC Service Technicians often encounter unexpected problems, so you should be able to think on your feet and come up with creative solutions., • Communication skills: You will need to communicate effectively with customers, coworkers, and supervisors. This includes explaining problems and solutions clearly and professionally., • Time management skills: HVAC Service Technicians often have multiple tasks to complete in a short amount of time. You should be able to prioritize tasks and manage your time effectively., • Physical fitness: HVAC Service Technicians may need to climb ladders, lift heavy equipment, and work in confined spaces. You should be physically fit and able to handle the demands of the job., • Safety awareness: HVAC systems can be dangerous if not handled properly. You should have a strong awareness of safety procedures and guidelines., • Continuous learning: HVAC systems are constantly evolving, so you should be committed to continuous learning and staying up to date on new technologies and industry trends.

Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective., • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field Additionally, the candidate that is selected to fill this role must have or make arrangements to obtain the following certifications within the first 3 months of hire: • First Aid and Safety with CPR from the American Red Cross, • New York State Security Guard License, • F-02 Fire Guard Certification, • F-80 Fire Guard Certification If the candidate that is chosen for this position has Fire Guard certification cards that list a former employer, then the candidate must request updated cards that reflect the name of the new employer. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.82 to $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

Job DescriptionAbout Clarion At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care. We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication. We've raised $10M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered. Why Join Us? Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup. Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients. Cutting-edge tech frontier: You'll harness the latest generative AI models to craft conversational agents that transform healthcare communication, while driving innovation to push these technologies beyond their current limits. In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage- we move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On Prospect and qualify mid-market to enterprise opportunities by identifying and engaging high-value targets across health systems, specialty groups, and value-based care organizations Own the full sales cycle by leading strategic deals from initial outreach through close, driving high-quality opportunities and engaging directly with executive decision-makers Run sharp discovery using consultative value selling to uncover key operational challenges and identify where Clarion can deliver the most impact Lead high-impact demos that clearly map Clarion's capabilities to customer pain points and demonstrate measurable ROI Sell strategically to the C-suite by building consensus across stakeholders and leading complex, value-based negotiations Drive predictable revenue through disciplined pipeline management and accurate forecasting with clear visibility into risks and next steps Build the pipeline from outbound efforts, supplementing inbound leads sourced from Growth Associates Collaborate cross-functionally with our Growth Lead to structure strategic pilots and ensure alignment on use cases and value delivery Requirements 2-3 years of enterprise SaaS experience owning complex sales cycles from discovery to close, ideally in healthcare; experience with Conversational or Voice AI is a plus Proven prospecting ability with track record of generating pipeline through cold calls, LinkedIn outreach, and email campaigns to executive decision-makers Strong value-based selling skills with ability to sell to the C-suite, align cross-functional stakeholders, and lead multi-threaded deals Experienced in tying product impact to business outcomes, negotiating based on ROI, and closing high-retention 6-figure contracts Skilled at navigating legal and procurement processes while structuring strategic pilots that prove value Highly organized in managing parallel deals, owning next steps, and maintaining clean forecasts and pipelines Proficient in sales tools and methodologies, knows how to run an efficient sales process Excited to work from our NYC office 5 days a week You are a good fit if You’re strategic and forward-thinking, driving deals with intent and alignment on value. You’re curious and customer-focused, mapping Clarion’s impact to each organization’s business goals. You move with urgency and discipline, managing a clean pipeline and clear priorities. You communicate with confidence, tailoring messages and leading with impact. You’re mission-driven, motivated by improving patient access and supporting care teams. What we offer Direct mentorship: Work closely with our founding team and experienced sales leaders who will invest in your professional development Meaningful equity: Early employee stock options with significant ownership potential Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team Impact at scale: Your work directly affects healthcare access for millions—every provider you bring onboard helps hundreds of patients get the care they need Interview Process At each stage, we decide within 24hrs and update you shortly after: Intro Call (20 min) [Virtual]: Quick chat about your sales experience and what draws you to Clarion. Discovery (45 min) [Virtual]: Live role-play simulating a discovery call with a healthcare executive. Take-home Exercise: Create a strategic account plan for a target provider segment. Final Rounds (3 hrs) [In-Person]: Visit our NYC office to meet the team, shadow a call, and present your strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $250K - $300K