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Business Systems Analyst – Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual’s Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual’s Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a “master application developer” but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. • Perform analysis of business process, procedures, data and rules, • Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity, • Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions, • Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization, • Proven technical leadership and mentoring skills, • Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives, • Candidates must combine an attention to detail with the ability to see the big picture, • Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization, • Proficient with standard documentation tools (Lucid Chart, Excel, Word), • Capable of applying knowledge to handle all but the most complex problems independently, • Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications • Bachelor’s degree, • 8 + years of experience with designing and implementing complex solutions, • 5+ years of investment data experience with an understanding of systems and data management., • 3+ years of experience with BlackRock Aladdin ABOR/IBOR, • 5+ years of experience with investment management systems (from front office to middle office, to back office), • 5+ years of data analysis experience working with large data sets and multiple sources of data. The Ideal Qualifications Technical Skills • Expert user of excel and proficient with SQL/Oracle query tools, • Experience with platforms like BlackRock Aladdin OMS is highly preferred, • Experiene with BalckRock Aladdin ABOR implementaion is preferred, • Ability to apply technical and business knowledge across multiple business functions, • Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product, • Skilled in interacting between internal business partners, internal IT teams, and offshore partners, • Ability to effectively estimate time to complete design and development tasks, • Influence design & architecture inclusive of technical (non-functional) requirements, • Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal), • Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations., • Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications, • Ability to quickly learn new technologies and platforms, • Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills • Self-managed and motivated individual with strong leadership skills., • Excellent written, oral and presentation skills., • Works with minimal oversight and proactively communicates status and risks to project leadership., • Ability to work well in a team environment. #LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Are you passionate, driven, and looking for an intellectually charged environment where you can make an impact? As a teacher in New York City’s top-performing network of K-12 charter schools, you will join a team of professionals committed to teaching and preparing children from low-income neighborhoods to be self-assured thinkers and leaders, capable of exploring and debating sophisticated ideas, and ready for college and whatever they set their sights on. A background in education is not required. At Success Academy, we provide you with extensive training and a proven curriculum so you can focus on working with your students instead of building lesson plans. As we move rapidly toward our most ambitious years yet, we are looking for great minds with the drive to develop exceptional leadership skills, the collaborative spirit to elevate our learning community, and the passion to put their knowledge to work for profound social impact on behalf of children. Teaching certification and Master's degrees are not required for this role. Key Responsibilities Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Manage a classroom of 20+ scholars. Assessment and Evaluation • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Maintain accurate records of student performance and progress. Classroom Management • Establish and enforce classroom rules and procedures to maintain a productive learning environment. Communication and Collaboration • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues., • Collaborate with other teachers, staff, and administration to support student success. Career Advancement and Skill Development Success Academy gives you unparalleled opportunities to gain valuable professional skills and advance rapidly with leadership opportunities available both in the classroom and outside. • Sharpen your communication skills and develop strong, meaningful relationships with students, their families, and your peers and mentors. This is inclusive of writing letters of recommendation at the middle school and high school level., • Become a highly skilled problem solver able to tackle challenges in and out of the classroom., • Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly., • Engage in professional development opportunities with school leaders to benefit from targeted, in-the-moment feedback and coaching to improve your performance., • Have the opportunity to grow as a leader and ultimately a leader of the entire grade team. There are also opportunities to enter our school leadership track as an assistant principal as well as to transition to our network office. Minimum Qualifications • A bachelor’s degree before your first day of work with Success Academy (a background in education is not required)., • Strong communication and interpersonal skills., • Passion for learning and commitment to student development., • Ability to work in person in New York City. What We Look For • Drive for Excellence: You set ambitious goals for yourself and have never been afraid of putting in the hard work it takes to achieve them;, • Confidence and Presence: You enjoy taking the lead and inspiring others with your passion and commitment;, • Passion for Content: You relish literature, science, history, and/or math and independently seek to deepen your knowledge of subjects that interest you;, • Planning and Organizational Skills: You have experience juggling multiple responsibilities and are able to plan around competing priorities;, • Emotional Intelligence: You have strong instincts for building trusting relationships with people from a wide range of backgrounds;, • Learner: You are intellectually curious and are motivated to master new skills. You welcome feedback and coaching that will help you achieve your goals; and, • Grit and Determination: You are not frustrated by setbacks — you see them as an opportunity for growth. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Backup care for children and adults, fitness and travel discounts. Time to Recharge • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Generous paid parental leave for new parents. Accelerated Growth & Recognition • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • An employee recognition program that offers opportunities for awards and acknowledgment. Financial Security for Your Future • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans., • All roles qualify for Public Service Loan Forgiveness after 10 years; most schools are eligible for Teacher Loan Forgiveness after 5 years of teaching. Exact compensation may vary based on skills and experience. Compensation Range$65,000—$75,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our _. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Are you passionate, driven, and looking for an intellectually charged environment where you can make an impact? As a teacher in New York City’s top-performing network of K-12 charter schools, you will join a team of professionals committed to teaching and preparing children from low-income neighborhoods to be self-assured thinkers and leaders, capable of exploring and debating sophisticated ideas, and ready for college and whatever they set their sights on. A background in education is not required. At Success Academy, we provide you with extensive training and a proven curriculum so you can focus on working with your students instead of building lesson plans. As we move rapidly toward our most ambitious years yet, we are looking for great minds with the drive to develop exceptional leadership skills, the collaborative spirit to elevate our learning community, and the passion to put their knowledge to work for profound social impact on behalf of children. Teaching certification and Master's degrees are not required for this role. Key Responsibilities Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Manage a classroom of 20+ scholars. Assessment and Evaluation • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Maintain accurate records of student performance and progress. Classroom Management • Establish and enforce classroom rules and procedures to maintain a productive learning environment. Communication and Collaboration • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues., • Collaborate with other teachers, staff, and administration to support student success. Career Advancement and Skill Development Success Academy gives you unparalleled opportunities to gain valuable professional skills and advance rapidly with leadership opportunities available both in the classroom and outside. • Sharpen your communication skills and develop strong, meaningful relationships with students, their families, and your peers and mentors. This is inclusive of writing letters of recommendation at the middle school and high school level., • Become a highly skilled problem solver able to tackle challenges in and out of the classroom., • Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly., • Engage in professional development opportunities with school leaders to benefit from targeted, in-the-moment feedback and coaching to improve your performance., • Have the opportunity to grow as a leader and ultimately a leader of the entire grade team. There are also opportunities to enter our school leadership track as an assistant principal as well as to transition to our network office. Minimum Qualifications • A bachelor’s degree before your first day of work with Success Academy (a background in education is not required)., • Strong communication and interpersonal skills., • Passion for learning and commitment to student development., • Ability to work in person in New York City. What We Look For • Drive for Excellence: You set ambitious goals for yourself and have never been afraid of putting in the hard work it takes to achieve them;, • Confidence and Presence: You enjoy taking the lead and inspiring others with your passion and commitment;, • Passion for Content: You relish literature, science, history, and/or math and independently seek to deepen your knowledge of subjects that interest you;, • Planning and Organizational Skills: You have experience juggling multiple responsibilities and are able to plan around competing priorities;, • Emotional Intelligence: You have strong instincts for building trusting relationships with people from a wide range of backgrounds;, • Learner: You are intellectually curious and are motivated to master new skills. You welcome feedback and coaching that will help you achieve your goals; and, • Grit and Determination: You are not frustrated by setbacks — you see them as an opportunity for growth. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Backup care for children and adults, fitness and travel discounts. Time to Recharge • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Generous paid parental leave for new parents. Accelerated Growth & Recognition • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • An employee recognition program that offers opportunities for awards and acknowledgment. Financial Security for Your Future • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans., • All roles qualify for Public Service Loan Forgiveness after 10 years; most schools are eligible for Teacher Loan Forgiveness after 5 years of teaching. Exact compensation may vary based on skills and experience. Compensation Range$65,000—$75,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our _. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Are you passionate, driven, and looking for an intellectually charged environment where you can make an impact? As a teacher in New York City’s top-performing network of K-12 charter schools, you will join a team of professionals committed to teaching and preparing children from low-income neighborhoods to be self-assured thinkers and leaders, capable of exploring and debating sophisticated ideas, and ready for college and whatever they set their sights on. A background in education is not required. At Success Academy, we provide you with extensive training and a proven curriculum so you can focus on working with your students instead of building lesson plans. As we move rapidly toward our most ambitious years yet, we are looking for great minds with the drive to develop exceptional leadership skills, the collaborative spirit to elevate our learning community, and the passion to put their knowledge to work for profound social impact on behalf of children. Teaching certification and Master's degrees are not required for this role. Key Responsibilities Lesson Planning and Instruction • Study and implement lesson plans that align with curriculum standards., • Utilize a variety of instructional strategies and technologies to enhance learning., • Manage a classroom of 20+ scholars. Assessment and Evaluation • Assess student progress through assignments, tests, and observations., • Provide timely feedback and support to help students improve., • Maintain accurate records of student performance and progress. Classroom Management • Establish and enforce classroom rules and procedures to maintain a productive learning environment. Communication and Collaboration • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues., • Collaborate with other teachers, staff, and administration to support student success. Career Advancement and Skill Development Success Academy gives you unparalleled opportunities to gain valuable professional skills and advance rapidly with leadership opportunities available both in the classroom and outside. • Sharpen your communication skills and develop strong, meaningful relationships with students, their families, and your peers and mentors. This is inclusive of writing letters of recommendation at the middle school and high school level., • Become a highly skilled problem solver able to tackle challenges in and out of the classroom., • Learn to assess and analyze data to chart your students’ growth and achievement, and tailor your own teaching methods accordingly., • Engage in professional development opportunities with school leaders to benefit from targeted, in-the-moment feedback and coaching to improve your performance., • Have the opportunity to grow as a leader and ultimately a leader of the entire grade team. There are also opportunities to enter our school leadership track as an assistant principal as well as to transition to our network office. Minimum Qualifications • A bachelor’s degree before your first day of work with Success Academy (a background in education is not required)., • Strong communication and interpersonal skills., • Passion for learning and commitment to student development., • Ability to work in person in New York City. What We Look For • Drive for Excellence: You set ambitious goals for yourself and have never been afraid of putting in the hard work it takes to achieve them;, • Confidence and Presence: You enjoy taking the lead and inspiring others with your passion and commitment;, • Passion for Content: You relish literature, science, history, and/or math and independently seek to deepen your knowledge of subjects that interest you;, • Planning and Organizational Skills: You have experience juggling multiple responsibilities and are able to plan around competing priorities;, • Emotional Intelligence: You have strong instincts for building trusting relationships with people from a wide range of backgrounds;, • Learner: You are intellectually curious and are motivated to master new skills. You welcome feedback and coaching that will help you achieve your goals; and, • Grit and Determination: You are not frustrated by setbacks — you see them as an opportunity for growth. At Success Academy, we invest boldly in our teachers through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Backup care for children and adults, fitness and travel discounts. Time to Recharge • Enjoy paid time off during summer break, school vacation weeks, and holidays, • Generous paid parental leave for new parents. Accelerated Growth & Recognition • Intensive training, ongoing coaching, and leadership pathways - most teachers are promoted to leadership positions on average within three years., • Salary growth that provides significant yearly % increases, with opportunities to increase earning potential through performance-based incentives, • An employee recognition program that offers opportunities for awards and acknowledgment. Financial Security for Your Future • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans., • All roles qualify for Public Service Loan Forgiveness after 10 years; most schools are eligible for Teacher Loan Forgiveness after 5 years of teaching. Exact compensation may vary based on skills and experience. Compensation Range$65,000—$75,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our _. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the New York City area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the New York City area, enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $85,050 - $130,410. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description About the Role Under the supervision of the Supervisor, the Case Planner will be responsible for case intake, management of cases and providing service needs, in accordance with ACS standards and indicators and Rising Ground policy and procedure manual. What You’ll Do • Responsible for timely submission of all paperwork, completion of intakes as well as progress notes and all necessary paperwork, • Coordinate all case management, referral and advocacy services for each family., • Develop resources for social services referrals, assessing, coordinating and evaluating preventive services needed by the family, • Provide individual, family and group counseling., • Maintain case records in an orderly fashion., • Home visits must take place weekly and may require case planner to walk up steps. Evening hours may be warranted for some cases. Your Qualifications • Bachelor’s degree in Social Work or in related field preferred., • Good writing and oral communication skills; computer literate., • 2-3 years experience in child welfare field strongly preferred., • Excellent time management skills with the ability to meet deadlines in a timely manner while managing competing priorities., • Bilingual, (preferably Spanish, French/Creole) to conduct case management for our families., • Excellent written and oral communication skills., • Proficient use of Microsoft applications; knowledge of PROMIS/CONNX desired., • Cultural awareness and sensitivity when serving clients that come from different backgrounds and walks of life. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Clinic/Field/Corporate Office Position Type/Expected Hours of Work: Full time position with office location 111 Livingston Street Brooklyn Hub, scheduled appropriate to the needs of client and families. This position calls for a thirty-five (35) hour work week, but more than 35 hours per week may from time to time be required. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 3 days or more per week., • Ability to travel to other Rising Ground sites (if required), • Ability to travel to various locations, including weekly home visits. Work-related travel expenses will be reimbursed by agency. Benefits Offerings Includes: 11 Paid Holidays Paid Sick Time Paid Vacation Paid Personal days Insurance Coverage Medical - 3 plan options Dental - 2 plan options Vision - 1 plan option Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Title: Case Manager of the NORC program Position Type: Hourly (Non-Exempt) Hourly Rate: $22.00 Work Schedule: Monday through Friday, 8 AM – 4 PM Location: North Queensview, 33-68 21st Street, Astoria, NY 11106 HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. The Case Manager of the NORC program will assist the Program Director to manage the operations of a social services information, referral, and assistance program that emphasizes benefits and entitlements to eligible members of the community. Responsibilities include but are not limited to: • Direct provision of case management and case assistance to client., • Excellent communication skills including oral and written with the ability to work with clients in crisis., • Knowledge of services or resources available to defined clientele., • Interviewing clients for needs assessment (can be phone, office, or in-home)., • Providing case assistance and case management (including assistance in acquiring, interpreting, and completing required forms and gathering verification information for entitlements and services) to clients to appropriate service agencies., • Follow up on clients ' cases on a regular basis to assure the resolution of issues identified as well as identify possible new issues., • Escorting clients to appropriate services to assist with language translation, completion of the necessary paperwork, etc., • Attend required training - in-house or at other venues to keep abreast of laws, regulations, services, and issues affecting defined clientele., • Maintaining case service log for documenting time, issues, and resolution., • Computer entry of the program required statistics., • Attend Weekly and Monthly case management meetings with Program Director., • Follow established on-site safety and emergency procedures., • Other tasks as needed. Qualifications: • BA or Associate's degree with demonstrated human service experience., • Must have experience providing social services case assistance., • Strong communication skills (writing and speaking)., • Strategic thinking and planning skills., • Demonstrated interest in social services and experience working with older adults is preferred. Benefits Offered: Excellent benefits, including health insurance plan, dental, vision, and life insurance plan, flexible spending account, 403b, vacation, sick, holiday pay. Powered by JazzHR 9uxMO9e8GC

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s School-Based Early Support Program is a collaborative initiative with ACS designed to empower families and promote children's well-being within the school environment. This program offers a range of services and supports directly accessible to families through partnerships with local schools. Position: Case Planner Reports To: Program Manager Location: 955 Flatbush Ave 4th Floor Brooklyn NY 11226/ Hybrid Remote What The Case Planner Does: • Conducts outreach activities to engage families, including those who self-refer, and discuss program offerings and expectations. This outreach prioritizes referrals from partner schools, encompassing educators, support staff, and school-based service providers (health and mental health clinics, after-school programs, community school lead organizations, etc.), and extends to the broader community-based organizations (CBOs) and internal CAMBA programs to ensure a holistic approach to family support., • Collaborates with referral sources, including schools (educators, support staff, and school-based service providers) and CBOs, to gain a comprehensive understanding of each family's unique strengths, needs, and priorities, ensuring a good program fit. In this collaboration, informed consent for information sharing is secured from families to facilitate service delivery., • Develops individualized support plans in partnership with families. These plans are based on comprehensive assessments that identify families' strengths, needs, and service requirements., • Manages a caseload of 12 clients effectively., • Maintains accurate documentation (FASP reports, databases)., • Prepares reports and participates in program evaluation., • Recommends case closure based on guidelines., • Participates in case conferences. Minimum Education/Experience Required: • A Bachelor of Arts (BA), Bachelor of Science (BS), or Bachelor of Social Work (BSW) degree Other Requirements: • Minimum of two years of experience working with families and children in a community setting., • Strong interpersonal and communication skills, with the ability to convey respect, compassion, and empathy to clients., • Exceptional writing skills for clear, concise, and professional documentation, reports, and communication with various stakeholders., • Excellent organizational skills and ability to prioritize tasks., • Proficiency in Microsoft Office Suite., • Working knowledge of relevant databases and case management systems (a plus)., • Commitment to cultural competency and anti-oppressive practice., • Strong understanding of student support services, including IEPs, 504 plans, and SEL programs., • Bi-lingual English and Spanish or Haitian Creole., • Must obtain Dept. of Education fingerprint clearance (PETs); if working in a NYC Public School building., • If off-site or school-based, ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment. Compensation: $47,000-$52,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR mcfHjPGmES

Job Description Company Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: The Case Planner provides comprehensive case management services for all youth who reside in their respective Site i.e. Non-Secure Placement or Limited-Secure Placement facility and their families. The Case Planner should be committed to a service philosophy and objectives that is youth-centered and outcome focused. The position is demanding and highly interactive with the youth and their families, staff and community. Case Planners must be comfortable working with youth and families in the context of the facility, the office and in the community of origin. The Case Planner will maintain a caseload of 15 youth both in the facility and in the community on aftercare. The role of the Case Planner is to streamline services and service plan goals, guide the discharge readiness planning beginning once youth are placed, and follow through with the youth/family in the application of the service plan in the community. Case management responsibilities include all necessary tasks to complete case file reviews, case planning, family engagement, and group service delivery. Case Planner is responsible for developing and maintaining meaningful contact with youth, their families, and service providers for medical, mental health, social, educational, and other related service needs. Additionally, Case Planner will work with interdisciplinary team to lead discharge planning and ensure coordination of service delivery throughout the youth’s commitment in the program. The aim in programming is to create a nurturing, supportive environment which redirects the youth to make positive life changes. This will be achieved by promoting interventions and rehabilitative approaches that are evidence based/informed and therapeutic. The goal is to reconnect youth with family and community while enhancing public safety. Job Responsibilities: · Responsible for development of a comprehensive service plan for each youth and the youth’s family or other adult resource. The service plan will be completed in collaboration with the team members, PPS workers and with the youth and his/her adult resources in the Family Team Conference. · Work with the case planning team (Education Specialist, and Support staff), the youth, the family and PPS and any other service provider to develop a discharge plan as part of the service plan. · Schedule family visits within 24 hours of admission to the agency and ensure all parties are aware of any scheduled visits. · Collaborate with the Program Directors to Supervise family visits/phone calls including interaction between youth and family as needed. · Engage the family members throughout the assessment process and complete FASPs, SPRs, Plan Amendments, court reports and other case related assessments as scheduled. · Responsible for meeting required ACS completion dates for accurate progress notes, FASPs, visits, court reports and any other documentation required. · Document all progress notes in Connections within 5 calendar days. · Implements creative strategies for involving family members in the service planning process. · Monthly home visits to engage and assess the family in collaboration with ACS. In addition, complete initial and discharge home assessments. · Works collaboratively with interdisciplinary team and other program/division/support staff. Maintain efficacious working relationships with staff involved in the service planning and provision process: Youth Specialists, Mental Health Therapist, Educational Personnel, Court and Legal Representatives, Medical Personnel, etc. · Attend court hearings and prepare reports as required to be submitted before and at the hearing. · Primarily responsible for the development, documentation, and maintenance of all case records within your caseload. · Provide necessary referrals for families in need of housing, health, mental health, preventive services or other community-based services. · Support the principles of all Evidence Based Models with the objective of teaching youth to make positive, lasting changes in their behavior. · Lobby and advocate energetically for the appropriate educational placement for each youth. · Network with other agencies to stay informed about services. · Work closely with Quality Improvement to ensure CQI (continuous quality improvement) of services rendered. · Attends all court hearings as a liaison and makes recommendations in court. · Maintains knowledge of the juvenile justice system and issues affecting youth. · Supports, and participates in, the group interaction process. · Has flexibility to work some weekend and evening hours based on the needs of youth and families. · Understands the YLS (Youth Level of Service) Risk, Needs & Responsivity framework and can identify criminogenic need and responsivity factors. · Participate in all required meetings including but not limited to treatment team meetings, staff team meetings, administrative team meetings, family team conferences, supervisions, recreational and family engagement activities (i.e. Community Team Conferences, Family Night, Release Ceremonies, etc). · Collaborate biweekly with the Placement & Permanency Specialist (PPS) about the youth’s adjustment and progress in program and while on aftercare, including any high risk/safety concerns. · Participate in all agency, ACS/CTH and program training and supervision. · Model reliable, supportive and positive relationships to help youth navigate challenges and achieve their goals. · Model professionalism and respectful behavior in both the community and in facility. · Advocate for youth and families with external stakeholders · Collaborate with Credible Messenger, Therapist and or Fair Futures team to continue to provide case management services to youth on aftercare. · Other duties as assigned Qualifications · Bachelor’s degree in social work or related field required. · Strong knowledge of ACS mandates · Prior experience working NSD or NSP population, a plus. · 2+ years’ experience in Case Management for Child Welfare. · Advanced knowledge of Connections (CNNX) required · Bi-Lingual Spanish Required · Strong writing skills, including competency with progress note completion · Familiar with family court procedures. · Must be able to pass the Safe Crisis Management (SCM) training. Supervisory Responsibility No Work Environment: The Case Planner will be based out of an NSP or LSP facility and be solely responsible for youth in families from that facility. In addition to community field work hours for home passes and home visits. Position Type/Expected Hours of Work: This is a full-time 35 hour per week position. Daily schedule and hours will fluctuate to meet the needs of the program. The Case Planner will be responsible for maintaining their own schedule appropriate to the needs of the program and youth served, which include day, evening and occasional weekend hours. This a on call as needed position Travel (if required): NSP and LSP youth/families reside in NYC and surrounding areas. The Case Planner will be required to travel, navigate NYC/surrounding neighborhood roads/public transportation system and complete casework contacts in families’ homes, facilities, court, schools, and other service providers. The Case Planner is also required to drive, transport youth with other staff members and escort family members. Physical Requirements: Must be able to pass SCM training. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Support Specialist Reports To: Program Supervisor Location: 1958 Fulton Street, Brooklyn NY 11233 What The Case Support Specialist Does: • Maintain professional relationships with clients and client confidentiality., • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Develop service plans with the clients tailored to their needs., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Coordinate and schedule home visits to maximum efficiency according to need and location., • Working as part of a team, conduct thorough and accurate housing walkthroughs in the community, not limited to assigned cases only, documenting findings on the appropriate review checklist as per DHS/DSS/HRA standards and/or as per HomeBase policies and procedures for Financial Assistance Requests., • Inform Supervisor immediately of any health and safety issues observed during the walkthrough., • Assist Case Managers with pre-clearance requests; follow up regarding repair or other issues revealed during the walkthrough, and any other support tasks as needed., • Participate in case conferences with Case Managers, as necessary., • Create, electronic and hard copy files, as needed., • Serve as a courier for programmatic needs including check drop offs and pick-ups., • Participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/annual reports to CAMBA management and/or to funders., • Escort clients to necessary appointments to ensure rent payments, active benefits and entitlement, and apartment viewings., • Conduct program outreach as needed., • Other duties as assigned. Minimum Education/Experience Required: • High school diploma or G.E.D Other Requirements: • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts such as fractions, decimals and percentages to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g. Haitian/Creole, French, Spanish, Russian, etc.). Preferred, • Familiarity with HRA benefits, NYC housing programs, and community resources Compensation: $41,204 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 5IR1REsghj

Job Description The Inventory Driver will be responsible to ensure an accurate and timely course of products. You will operate warehouse equipment to maintain and fulfill appropriate orders. Duties and Responsibilities • Add, remove, maintain, and organize incoming & current products., • Perform regular cycle counts to ensure inventory accuracy and reconcile any discrepancies., • Keep track of inventory levels, monitor stock levels, and maintain optimal inventory accuracy., • Properly label and categorize items for easy identification., • Locate products using technology and machinery, • Retrieve orders according to quantity, size etc., ensuring accuracy, • Restock inventory manually or with warehouse equipment, • Maintain equipment and report on malfunctions, • Adhere to health & safety policies and quality standards Requirements • High school diploma or equivalent is preferred, • Proven experience as an order picker or other warehouse position, • Experience or license in handling forklifts, pallet jacks and other warehouse equipment, • Experience in RF devices, • Ability to communicate including reading, writing, and speaking in English and Spanish., • Ability to perform basic math functions., • Great attention to detail, • Diligent and punctual, • Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others. Physical Requirements • Work regularly to lift and/or move objects 10-30 lbs; occasionally, with team support, lift and/or move objects greater than 30 lbs., • Must be able to stand and walk for extended periods of time including stair climbing, • Frequent bending, stooping, squatting and kneeling are required to retrieve and stock products at various heights., • May be required to climb ladders or stairs to access products stored on higher shelves., • Capable of performing repetitive tasks, such as packing, sorting, or labeling, with efficiency and attention to detail., • Must be able to tolerate fluctuations in facility temperatures, • Must be able to tolerate an occasional high noise volume environment that includes speakers, fans, moving racks and conveyor belts. Benefits We provide a competitive benefits package including: • Medical, dental, vision, ancillary benefits, • Flexible spending and dependent care accounts, • 401(k) match, • PTO, Sick time, paid holidays, • Company-paid Employee Assistance Program (EAP) The expected hourly rate for this position is $18.92/hr - $19.92/hr *Bergen Logistics, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. Bergen Logistics may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. *We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, civil union status, domestic partnership status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Description Advocates For Children (AFC) is a dynamic social justice organization that strives to ensure a high-quality education for New York students who face barriers to academic success, focusing on students from low-income backgrounds. AFC works on behalf of children and youth who are at greatest risk of academic failure due to poverty, race, ethnicity, disability, homelessness, immigration status/limited English proficiency, or involvement in the child welfare or juvenile/criminal legal systems. We use uniquely integrated strategies to advance systemic reform, empower families and communities, and advocate for the educational rights of individual students. AFC grounds our work in our organization's values: • Family-Centered: We listen to what families want for their children and empower them with information and support., • Expertise: We ground our advocacy in more than 50 years of experience with the NYC public schools and deep knowledge of the legal and education systems affecting the students and families we serve., • Passion: We are united by our unrelenting drive to dismantle obstacles to education and our unwavering dedication to NYC's students and families., • Community: We foster collaboration and inclusive practices within our team and with outside partners so we can learn from different perspectives and unite in advancing our common goals., • Justice: We view the law as a powerful tool to bridge gaps in access to education and help families from under-represented communities fight for their rights., • Impact: We recognize that our value lies in the difference we make in the lives of students and their families and push ourselves to achieve concrete results. For more information on AFC, see www.advocatesforchildren.org. Job Summary AFC seeks an Education Advocate in our Immigrant Students' Rights Project (ISRP). ISRP works to protect the education-related rights of underserved immigrant families. Immigrant families face unique obstacles in NYC public schools related to their linguistic and cultural backgrounds. We are looking for an advocate to join our team to serve immigrant families of children with disabilities and English Language Learners (ELLs). The Education Advocate will report directly to ISRP's Project Director. Primary Duties and Responsibilities • Assisting families with school related issues such as special education, school enrollment, bilingual programs, and bullying;, • Conducting intakes of new clients;, • Participating in school meetings and school visits;, • Providing know-your-rights trainings to families across New York City and staffing tables at information fairs;, • Locating and connecting families with resources in their communities;, • Drafting and updating informational materials for immigrant parents; and, • Supporting ISRP policy advocacy efforts as needed. Qualifications • Understanding of and alignment with AFC's mission. Please review AFC's work at www.advocatesforchildren.org., • Desire to learn, both as an individual and as part of an organization, and apply diversity, equity, inclusion, and anti-racism principles., • A bachelor's degree., • Fluency in Spanish., • Organized, detail oriented, and able to work independently on tasks and deliverables, • Experience working with children or families preferred., • Strong presentation skills and comfort with public speaking., • Strong writing ability and analytical skills., • Ability to explain complex concepts in a manner that is easy to understand., • Ability to multi-task and respond to changing needs., • Available to work occasional evenings and weekends and to travel within the five boroughs., • Proficient in Microsoft Office programs: Word, Outlook, SharePoint How to Apply Candidates should submit a resume and cover letter highlighting why they are interested in this role at AFC and how their experience aligns with the Education Advocate position, including any personal or professional experience that demonstrates your connection to the populations that AFC serves. The position is available starting in August 2026, and resumes will be reviewed on a rolling basis. Due to the high volume of applicants, only qualified candidates will be contacted. Compensation This is a full-time position, with a salary in the range of $63,702 - $69,323, depending on experience, and includes a comprehensive benefits package. This position is expected to work at least 2 days a week in the office and remotely on the remaining days. ADDITIONAL COMPENSATION INFORMATION AFC's current compensation package includes medical and dental insurance, with a plan option that covers full payment of medical plan premiums for staff and their qualified dependents. AFC has generous time-off policies that include 10 federal holidays, office closure between Christmas and New Year's Day, and 15 vacation days and 15 paid time off days in the first year of employment. AFC also offers a 403(b) plan with a fully vested employer match and coverage of the premium cost of life insurance and short-term and long-term disability insurance. AFC is an equal opportunity employer that actively seeks to recruit and retain a diverse staff and encourages all applications including from people of color, persons with disabilities, parents of persons with disabilities, persons of diverse sexual orientations, gender identities or gender expressions and persons of diverse socioeconomic backgrounds. AFC is committed to providing access, equal opportunity, and reasonable accommodation when requested by a qualified applicant or employee with a disability or other protected characteristic. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. For more information and to request an accommodation, contact Human Resources at HR@advocatesforchildren.org.

ABOUT THE ROLE: Reporting to our Head of User Acquisition, you will be responsible for campaign management and strategy across paid channels, with an initial emphasis on Meta Ads and In-app channels. Collaborating closely with creative, data and product, the User Acquisition Manager will play a leading role in unlocking profitable growth and scaling new & existing paid channels to help introduce Jackpot to prospective players. The ideal candidate has extensive experience owning paid social campaign operations and creative strategy for a mobile app with a strong analytical skill set that will help drive aggressive business growth. While this is a remote position, the ideal candidate must be based in New York state. WHAT YOU'LL DO: • Own advertising campaigns on paid social and in-app advertising channels, accountable for growth strategies, building & optimizing campaigns, tracking & reporting KPIs, and creative strategy., • Assist in managing third party ad network relationships, • Research and recommend third party ad networks to test, • Onboard & integrate new ad partners with our attribution platform (Appsflyer), • Supply managed service networks with assets, creative refreshes, tracking links, etc., • Monitor campaign performance and recommend optimizations, • Develop a test and learn framework centered around audience segmentation, creative optimization and bid strategy, • Lead project management process with our marketing designer. Working to develop and test winning ad creatives based on performance data, • Work closely with the head of acquisition to create budgets and channel KPIs to improve the execution of paid ad campaigns and overall contribution to business growth, • Monitor and analyze campaign performance in collaboration with internal team and external measurement partners, provide the wider team and stakeholders with regular updates and insights, • Stay informed about industry trends, competitor activity, and emerging technologies in order to recommend new paid media tactics, concepts, and approaches to inform broader marketing strategy, • Maintain strong relationships with our advertising platform representatives for consistent support and to ensure Jackpot stays ahead of the curve on advertising strategies and trends YOU HAVE: • Bachelor's degree in Marketing, Business, or a related field, • Deep knowledge and expertise (4+ years) in building, optimizing and reporting on Paid Social and App channels (Meta, Tiktok, Snap, Applovin), • Analytically driven with strong understanding of underlying data and methodologies used to inform decision making and drive performance. Bonus if you are familiar with Event APIs and detailed attribution methodologies, • Effective communicator with strong writing and communication skills, • Experience using AI tools to automate processes and inform strategic media decisions, • Detail-oriented with strong organizational abilities, • Excellent platform skills, including Excel, Meta Ads Manager, and Data visualization tools IT'S A BONUS IF YOU HAVE: • Experience at a real money gaming or mobile game developer preferred, • Experience crafting compelling ad copy & landing pages, • Experience with graphic design tools such as Figma or Canva, • Experience with mobile app tracking solutions preferred (i.e. AppsFlyer) ABOUT YOU: • You are described to be quantitative and analytical. You have a passion for using data to answer questions and enable decision-making., • You value accountability and easily manage multiple priorities and stakeholders to achieve business goals., • You have a learning mindset with willingness to embrace change, and work in a startup environment., • You have grit, tenacity, and what people describe to be a "get it done" mentality. You don't believe any task is too big or too small for you., • You are not bothered by change or shifting priorities. You've been described as adaptable and solutions-oriented. One of Jackpot's core values is Lifelong Learning. We don't believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you've read so far sounds exciting but your experience doesn't quite match what we're looking for, we strongly encourage you to apply anyway! We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to. WHAT WE CAN OFFER YOU: • $135k-$150k base salary + bonus + equity, • The opportunity to have a voice, say, and "leave your fingerprints" on our product and business, • Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, mental health offerings, etc.), • 401(k) program, • Paid parental leave, • PTO/Sick Time, • Cultural and social events, • A culture of trust and accountability

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients. The Case Manager will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides comprehensive case management services for assigned clients including, but not limited to: o Support and resources/referrals for clients to meet objectives, including but not limited to: · Entitlements · Housing · Employment/Education/Vocational Training · Heatlh, mental health treatment, and substance abuse services. · Social and community integration o Counseling and support to clients on an on-going basis including, but not limited to: · Crisis intervention · Training and support on client daily living skills, as required · Assistance in problem solving, as required · Conflict resolution · Advocacy • Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., • Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., • Facilitates client groups., • Monitors client medications, as required., • Conducts client intake and updates information in client database system(s)., • Completes incident reports and distributes related notices within 24 hours. Administrative · Maintains and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures including but not limited to: o Enter progress notes after each client meeting within 48 hours and/or as mandated by the Program. o Completes Intake/Admission documentation within 24 hours of client admission, as mandated by the Program. o Documents assessments in client records within required timeframe (not applicable for Outreach Program). o Updates information in client records, as required. o Documents incidents and distributes related notices within 24 hours when the Case Manager has witnessed the incident. o Submit all required paperwork for supervisor approval within 48 hours. o Files paperwork in client charts (once approved/signed by supervisor), as required by program (no more than 48 hours). Communication · Communicates verbally and in writing in a professional manner at all times. · Attends staff meetings, trainings, and supervisory sessions, as required. · Responds to all communications including telephone, email, and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience · Bachelor’s degree required. Bachelor’s degree in Social Work or other related field preferred. · Minimum one year of case management, individual or group counseling experience preferred. · Knowledge of NYC housing subsidy programs. · Experience with people experiencing homeless, mental illness and/or substance abuse population preferred. Skills & Competencies · Proficiency in Microsoft Office (e.g. Word, Excel, Outlook, etc.) and electronic record-keeping systems (e.g. Awards, Cares, Caires, etc.). · Ability to maintain accurate and up-to-date case notes, documentation, and records. · Excellent organizational and time management skills. · Excellent communication, interpersonal abilities, and follow-up skills. · Work effectively with individuals from diverse backgrounds and cultures. · Foreign languages a plus. Other · Required to work a flexible schedule including weekends, holidays, and evenings. Capabilities · Desire to perform the essential functions of this job. · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Comfortable with using public transportation to travel to and from various programs sites. Licenses · Valid driver’s license with clean driving record a plus. Physical Requirements · All programs require fieldwork, home visits, client escorts, and use of public transportation. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: · Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health. · Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future. · Paid Time Off: Generous paid time off, including vacation, holidays, and personal days. · Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career. · Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs. · Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support. · Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues. · Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homelessness prevention BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. Qualifications (education, professional certifications or licenses, experience, proficiencies) • Proficiencyin modern business communications including personal computers, electronic mail, voicemail,facsimileand copier equipment, • Bachelor’s degree in social work or another related field ofstudy, • One year of case management or relevant work experience preferred, • Engagement and detailed oriented skills are essential, • Proficiencyin Microsoft Office suite and other standard business technology isrequired, • Strong oral and written communication, timemanagementand organizational skills Essential Duties and Responsibilities • Maintaining a caseload of 14-18 individuals with chronic homelessness history, • Monitor and document client progress towards Treatment plan goals, • Conduct regular case conferences with clients and service providers as needed, • Conduct monthly home visits for caseload and field work with clients when needed, • Assistwith managing and directing allwalk-inclients, • Maintain familiarity with agency and city resources available to clients, • Document progress notes for all encounters and services provided to clients, • Participate in regularmeetings, trainings and weekly supervisionwith supervisor and other support staff, • Opportunities for clinical work through intensive case management, crisiscounselingand substance abuse counseling, • Opportunities to provide group counseling, • Opportunities to earn LCSW and LMCH qualifying licensing hours, • Performadditionalduties as assigned Program Specific Responsibilities • Completing ongoing Treatment Plans and Assessments for caseload, • Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services, • Assessing ongoing eligibility for various entitlements and resources for caseload, • Meeting monthly reporting requirements includingtimelydocumentation and engagement with full caseload, • Assistingclients with Representative Payee services including budgeting and financial education, • Assistingclients with Medication Monitoring on a daily, weekly, or as needed basis Skills/Abilities • Strong writing and oral communication skills, • Strong presentation skills and ability torepresentthe agency at functions and meetings, • Ability to collect and analyze client demographics and outcome, • Excellent organizational and teambuilding skills, • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit forlong periodsof time, • Ability to climb five flights of stairs, ifrequiredto conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, ifrequiredto conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org. #INHGH

Job Description JOB TITLE: Solution-Based Casework (SBC) Case Planner EMPLOYMENT TYPE: Full-Time LOCATION: Hybrid – 2-3 days in office (Queens Location) REPORTS TO: Solution-Based Casework Supervisor SALARY: $62,166.99 Annually ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. JOB OBJECTIVE: To provide high-quality case planning, case work, and case management services to at-risk families referred by the Administration for Children’s Services. These families may be experiencing a wide range of challenges, including personal/marital/relationship problems, financial stressors, acculturation issues, family destabilization, and/or parent/child conflict. The Case Planner provides intensive preventive services to avoid foster care placement and ensure the safety and welfare of children in the home. He or she provides the family with services according to ACS standards and requirements. The Case Planner follows a Solution Based Casework (SBC) practice model. SBC is based on three theoretical foundations: family life cycle theory, relapse prevention/CBT theory, and solution-focused family therapy. Partnership with families in each and every case is critical to reducing risks and solutions should utilize prevention skills to achieve those goals. PRIMARY DUTIES & RESPONSIBILITIES: Case Management & Advocacy Ensure timely completion of SBC training & certification. Conduct home visits and office visits to assess child safety and risk elements, complying with ACS requirements. Face-to-face contacts should be conducted twice per month, at a minimum and includes home visits (two home visits must be conducted if children 0-2 years old are present) and office visits (e.g., school, doctor’s office, AAFSC), as well as other out-of-home visits (e.g., park). More visits may be required. Provide case work/case management services to families receiving Preventive Services (12 cases); which includes but is not limited to providing supportive casework, focusing on service goals, and child welfare laws, improving family relationships and bonding, coping skills, parenting, etc. Ensure joint-home visits are conducted within 5 business days from the date of referral. Evaluate and assess the current family functioning including child safety and home safety (e.g., assessing other adults in the home, ensuring safe sleep, working fire alarms, window guards, etc.). Work in partnership with the family to formulate outcomes & service plans with the family. Ensure all initial intake documents (AAFSC intake, Domestic Violence screening, child trafficking) are completed and processed accurately using AAFSC internal database (i.e., Apricot). Advocate for the family by linking them to needed services in the community: medical, mental health, entitlements, day care, home health aide services, substance abuse treatment, anger management, etc. and follow up to monitor participation and progress. In collaboration with the Conference Facilitator, support the facilitation of Family Team Conferences and Service Termination Conferences, as well as other relevant ACS-led conferences. Family Team Conferences must be conducted within 4 weeks of the FASP due date. Ensure FASPs are launched 30 days prior to the due date and submitted to Supervisor 3 weeks prior to the due date. Complete Initial, Comprehensive, all Reassessment FASPs, and Plan Amendments for all Advocate Preventive Only (ADVPO) cases offline. Complete and Submit Child Trafficking Screening for Child Welfare Services and ADVPO cases. Evaluate walk-ins and community referrals for needed services and potentially for advocacy cases. Provide case coverage in the absence of a co-worker (as needed). Schedule and coordinate monthly visits with FSU workers (applicable to FSU cases only). Quality Assurance, Communication, and Documentation Complete all documents required by ACS in a timely manner (5 business days) including but not limited to progress notes and FASPs using templates in a manner that reflects the progress or lack thereof, including the reaction of the family to services during the review period or contact. Complete all ACS and internal forms required for case opening and closing as well as obtain consents and forms needed for other case activities. Obtain and maintain collateral contacts with all other service providers including school and medical reports on a regular basis. Comply with all data entry requirements for database systems including inputting information in a timely manner (PROMIS, Connections, etc.). Compile and organize appropriate client intake paperwork, surveys, and forms. Maintain casefiles, database entry, and record keeping in compliance with ACS, OCFS, and AAFSC requirements, in alignment with the Solution Based Casework Model guidelines (as needed). Appropriately follow incident reporting procedures (as needed). Maintain relationships with ACS personnel, including DCP workers, joint home visit ACS staff, and FSU workers, for ongoing ACS supervision. Regularly collaborate and communicate with PPRS staff by responding to emails, maintaining an up-to-date Outlook calendar, participating in supervision meetings, and scheduling office days. Perform other job-related duties as assigned. Trainings, Meetings, and Audit Preparation Attend training provided by ACS, Solution Based Casework, and other organizations as required (minimum of 42 hours/6 days each fiscal year) and log training by submitting certificates to the Director of Training and Development. Attend internal meetings as scheduled, collaborating with the multidisciplinary team (e.g., monthly supervision). Assist in preparation of internal and external audits (COQI, PAMS, safety alerts, etc.) related to the program operation and delivery of services. BACKGROUND & POSITION REQUIREMENTS: A successful Case Planner at AAFSC is one that is both compassionate and objective. The candidate must be a good communicator and problem solver who is able to quickly respond to unforeseen challenges. In addition to these general skills and traits, AAFSC is looking for a candidate with the following skills: Bachelor’s degree from an accredited college or university required. Familiarity with using PROMIS and Connections. Computer skills in Microsoft Office suite and excellent writing skills are required. Bilingual or multi-lingual fluency required. Arabic, Bangla/Bengali, Hindi, Spanish or Urdu skills strongly preferred. Experience working with under-served students in urban schools, child welfare system, and/or community-based settings a plus. Exercises discretion regarding sensitive personal and legal information. Job contingent on pre-employment background checks. U.S. Work authorization required. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Powered by JazzHR oOF7ocF0w8

Job DescriptionPosition: Care Manager. Description: The Care Manager (CM) works with Medicaid Health Home clients with complex healthcare needs, and responsibility for overall management of a caseload of approximately 25-30 clients. Responsibilities • Responsible for the overall caseload management and case management team service delivery., • Conduct comprehensive assessments or reassessments inclusive of medical, behavioral, rehabilitative and long-term care and social service needs., • Develop and implement individualized patient-centered care plans to identify the member’s needs and goals and include family members and other social supports as appropriate., • Case conference with a primary care physician and/or specialists and other care team members identify and involved in the member’s care plan., • Refer and link the client to needed services to support care plan goals, including medical/behavioral health care, patient education and self-help/recovery and self-management., • Following up with the hospital or ER upon notification of a client's admission and/or discharge., • Facilitating discharge planning from an ER, hospital, residential or rehabilitative setting to a safe transition/discharge where care needs are in place., • Coordinate the provision of services including as per their acuity level., • Support adherence to treatment recommendations., • Monitor and evaluate a client’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services as appropriate., • Complete all required internal and external trainings., • Adhere to agency personnel policies, expectations and professional requirements. Qualifications, Experience & Requirements Education: Bachelor’s degree and/or CASAC certification. Experience: 2 years case management, care coordination or case management experience, working in community-based programs. Experience working with Medicaid, chronically ill and/or functionally challenging populations. Technical skills: computer literacy, EMR/database familiarity, proficiency/familiarity with mobile technology. Cultural competence: awareness of and ability to work non-judgmentally with diverse and culturally complex populations. Interpersonal skills: critical thinking skills, writing and oral communication skills; energetic and positive approach to working with in an evolving and challenging environment. Travel: ability and willingness to travel throughout NYC. Language: bi-lingual (English/Spanish) preferred.

Job Description Case Manager needed in Brooklyn Full time position! The Case Manager will provide case management and service coordination at a 105-unit Permanent Supportive Housing program. The Case Manager will be required to have frequent contact, not limited to, weekly or monthly face-to-face meetings, telephone conversations, e-mail and other electronic exchange with colleagues is expected. Responsibilities: -Maintain a case load of high risk/high intensity tenants. Provide enhanced case management services which will be informed by a Housing First approach in the office and at the resident’s home using evidence-based practices such as Motivational Interviewing and Harm Reduction techniques. -Conduct assessments and program intakes all assigned residents. -Ensure data is accurate and complete and that all required accompanying documentation is collected. -Develop and update person centered service plans (every 6 month); -Utilize trauma informed interventions and culturally responsive engagement techniques to assist residents with overcoming barriers to housing stability and assist them in their community integration. -Identify each resident’s strengths, needs, abilities, and preferences. -Act as liaison for the psychiatrist at the program site and manage the appointment times of residents receiving services from the doctor. -Provide referrals, advocacy, and linkages to public benefits including but not limited to healthcare, SNAP, SSl/SSDI, and public assistance. -Maintain and refer to a network of resources and contacts that will further their community integration. -Implement groups with a focus on life skills, education and support, relapse prevention and mental health counseling, -Coordinate with Workforce Opportunities department to link residents to employment and educational assistance; -Coordinate aftercare services and follow-up contacts for post-discharge updates. -Conduct outreach and engagement including apartment visits and inspections. -Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community. -Ensure compliance with organizational and funder regulations and documentation. Complete a monthly Audit Tool and ensure that all citations are cured. -Work with Property Management staff to assist resident to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors. -Provide all services in a manner that respects cultural differences amongst residents. -Provide administrative support to the Assistant Director and Program Director as needed -Other duties as assigned by a supervisor. Requirements -A Bachelor's degree in human services or related field required. -Experience working with homelessness, substance use, mental health and/or trauma settings preferred. -Bilingual English/Spanish required -Must be willing to work a weekend day -Must possess strong organizational, writing, communication, and computer skills. -Candidates must be self-starters with the skills and energy to work with high-need individuals. -Strong engagement and interpersonal skills. -Some relevant experience working with low-income or homeless populations. -Be familiar with interventions needed for resident with severe persistent mental health issues. -Case Manager is regularly required to, type, use hands and fingers, reach with hands and arm. Case Manager is regularly required to walk, ascend and descend stairs, stoop, and kneel. Case Manager is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the Case Manager is required to lift items less than 5 pounds. The Case Manager is regularly required to move throughout the facility/NYC while carrying out job duties. Salary: Position is on a temp to perm basis. Temp salary is $26 per hour. Perm salary is $53,000-$55,000 per year plus benefits For more information and to apply, please contact : Howard Newman Account Manager, Bond Health Staffing 5824 12th Avenue Brooklyn, NY, 11219 Office: 1-718-302-0040 ext. 204 Fax: 1-718-302-0070 Howard@bondhealthstaffing.com

Job Description JOB DESCRIPTION JOB TITLE: SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON-EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: NYC SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day-to-day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to develop effective problem-solving methods and align strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identify clients' needs, provide appropriate referrals, and ensure case managers follow up with resources to promote the program participant’s achievement of the service plan goals., • Ensures assessments, service plans, and client interactions are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of Education required. Bachelor's Degree Preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. Experience with CARES and DHS protocols. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rule,s and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description This role requires bilingual fluency, both written and spoken. Position Overview: The Case Manager will provide ongoing on-site services that are culturally competent in the pursuit of supporting asylum seekers to resettle without needing to rely on city’s provided housing. The case manager will play a crucial role in meeting the needs of families in the sanctuary hotel site including assisting in the relocation of families. Case managers will work with individuals and families facing various challenges, such as economic hardship, mental health issues, or child welfare concerns. Position Qualifications: Minimum of Bachelor’s degree in social work, criminal justice, human services or equivalent from an accredited college as well as a minimum of two years’ experience working with youth and or families that are considered immigrants, refugees or other vulnerable populations. Shelter and or residential experience required. Must be a team player and have the ability to work independently. Must be flexible and able to work some evenings and weekends. Schedule may be staggered. Bilingual required; must have strong conversation and writing skills in both English and Spanish. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: Location: 120 Stuyvesant Place Staten Island, NY 10301 What The Case Manager Does: The Case Manager, under general supervision, is expected to: (1) aid individuals and/or families requiring social service assistance; (2) conduct client interviews and evaluations to assess needs and develop service plans, including short-term and long-term client goals; and (3) assist clients in identifying and locating community resources. • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards., • Create and maintain client files, both hard copy and electronic., • Develop service plans with the clients tailored to their needs and provide ongoing follow-up to support them in achieving their goals by monitoring clients' progress (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits. Document client progress via detailed progress notes., • Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines)., • Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Provide all required information for weekly, monthly, quarterly, and annual reports., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Escort clients to appointments (e.g., social services, healthcare, etc.) as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.), or, • Associate degree and 2 years of relevant experience, or, • High School Diploma and 4 years case management experience in the social services field. Minimum Experiences and Skills Required: • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt. Preferred Qualifications: • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Pre and/or Post Employment Requirements: • Required pre & post-employment requirements. Compensation: $49,862.30 – $54,119.70 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR jook8x5nNY

Job Description JOB DESCRIPTION JOB TITLE: SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON-EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: NYC SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day-to-day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to develop effective problem-solving methods and align strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identify clients' needs, provide appropriate referrals, and ensure case managers follow up with resources to promote the program participant’s achievement of the service plan goals., • Ensures assessments, service plans, and client interactions are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of Education required. Bachelor's Degree Preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. Experience with CARES and DHS protocols. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rule,s and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 1. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 1. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 1. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 4/23/2026 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Verifying participant contact information and age-appropriate activities and responsibilities to assign to participants at a designated level of supervision. Client Engagement: • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Motivating participants to engage in voluntary services. Documentation and Reporting: • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Completing all necessary documentation and maintaining all data set reporting requirements in the program's case management database Teamwork and Relationship Building: • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Participating in clinical supervision, case conference meetings, staff meetings, and on-service trainings; identify new opportunities for staff development. MINIMUM QUALIFICATIONS • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Must be willing to work evening and weekend hours, as operations expand. PREFERRED QUALIFICATIONS • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply., • Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or Credentialed Alcoholism and Substance Abuse Counselor in Trainee (CASACT) encouraged to apply Note: This position is expected to operate on a hybrid schedule with in-person work 4 days per week and 1 remote day. The successful hire must be able to assume responsibilities that are both remote and on-site, in accordance with CJA policy at the time of hire. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families., • Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks' vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Doorman/Concierge Reporting to the Building Superintendent, the Lobby Staff Member is responsible for the operation of the lobby for the residential tenants including security for the entire building and managing all deliveries and guests for the residential tenants. A qualified candidate must show initiative and good judgement in performing their job efficiently and effectively and must always provide superior customer service skills. The position duties include but are not limited to monitoring all people entering and exiting the building, vetting all visitors and announcing guests of residents, opening the door for residents and guests entering and exiting the building, assisting residents and guests with packages or luggage, keeping careful records of all packages/deliveries coming to and leaving the building. Some heavy lifting may be required. Position will perform other related duties as assigned by Building Superintendent or Property Manager. Candidates MUST meet or exceed the following minimum qualifications to be considered: High school diploma (or equivalent) Must have good verbal communications and interpersonal skills Must be able to communicate in writing with management, other staff members and residents Must be committed to providing excellent customer service and work in a team environment Computer proficiency (Microsoft Word and Excel) preferable Applicant selected for this position are required to undergo a background check and drug screening. $20.34 - $27.12 per hour, subject to CBA.

Job Description$ 60,000 to $ 62,000 per annum The SkillSpring Department of The New Jewish Home is looking for a full time Workforce Programs Case Coordinator. JOB SUMMARY: As a key member of the SkillSpring (f/k/a GCD) department, the Workforce Programs Case Coordinator will engage with current participants in the young adult and high school programs in an effort to prepare for and secure employment. The role of the Workforce Programs Care Coordinator is to collaborate with SkillSpring participants using the care management process including: assessing a person’s functional level, their physical, cognitive, social-emotional status and their support system; developing a plan of care that addresses the needs and problems identified and incorporating the services that are needed to enhance the current support system; identifying and arranging for coordinated delivery of those services; monitoring changes in the person’s condition, and reassessing the person’s needs on a regular basis. This team member will serve in a coaching role and effectively advocate for program participants to have their various needs met with compassion and grace. The Workforce Programs Case Coordinator must possess a strong work ethic, a passion for working with underserved young adults, and be able to build and manage relationships with internal and external partners contributing to the professional success of the SkillSpring Department and its program participants. REPORTS TO: Young Adult Program Manager- Workforce Programs DUTIES AND RESPONSIBILITIES: 1. Ensure the health, safety and well-being of participants in the young adult program, by providing support and supervision of all activities., 2. Screen and identify young adult participants in need of care coordination services. Conduct comprehensive assessments by interviewing young adult participants to identify their participant’s needs and goals., 3. Collaborate with the SkillSpring Young Adult or Health Care Explorers teams, to identify problems or needs that require special planning, intervention, teaching or follow-up., 4. Actively support measures that prioritize the participant’s needs and promotes the effective use of resources. Facilitate the participant’s involvement in the direction of care., 5. Identify, plan and arrange for appropriate services by applying a knowledge of local regional and federal services and regulations. Collaborate with the participants, programming teams and community services., 6. Coordinate implementation of the care plan with case conferences and working collaboratively with community based partners on these conferences. to maximize continuity of care, 7. Monitor the participant’s needs and responsiveness to care plan interventions. Communicate with providers who are delivering care and services for the purpose of maintaining the quality of care. Maintain and revise care plan as the participant’s needs change., 8. Document assessments, plans, interventions, the participant’s goals and their response to care management. Evaluate the participant’s response to the plan of care and the appropriateness of services. Collaborate with team members to identify the participant status and need for care plan adaptation., 9. Participate in process improvement groups. Utilize benchmarking and other sources to identify best practice. Participate in setting performance targets to improve quality. Promote and assist with development of appropriate education materials. Promote and facilitate effective communication throughout the continuum of care., 10. Maintain, update and actively improve care management skills, including identification of high risk individuals, care coordination, transition planning and implementation and knowledge of community resources. Work collaboratively with SkillSpring staff., 11. In collaboration with the Workforce team, facilitation of young adult programming including professional development, clinical skills training, and health career exploration., 12. In collaboration with the Workforce team, monitor participation of young adult programming by scheduling, tracking and reporting on various data points, including but not limited to attendance and surveys., 13. In collaboration with the Workforce team, support the SkillSpring team, leading and supporting other program activities as needed., 14. Create an environment that is diverse, culturally sensitive and relevant to the needs of young adults., 15. Perform other related duties as required. *This position may require some mornings, evenings and Saturdays at multiple sites. Hours, days and locations fluctuate based on seasonal changes. Skills & Requirements JOB QUALIFICATIONS: • Bachelor’s Degree in Social Work required, • Experience with underserved, urban young adults and first-generation college students, • Passion for working with youth and young adults, • Familiarity with healthcare career trajectories, • Experience developing new roles or new initiatives, • Familiarity with research methods and program evaluation is a plus SPECIALIZED SKILLS AND COMPETENCIES: • Excellent interpersonal skills; Engaging, extroverted personality is a strong asset, • Strong computer literacy- specifically Excel, is required, • Ability to read, analyze and interpret raw data, • Working knowledge of a CRM is highly desirable, • Ability to write reports, business correspondence, and procedure manuals (writing sample required), • Experience in planning and facilitating group workshops/events, • Ability to work independently and as a part of a team, • Excellent verbal and written communication required, • Attention to detail and deadlines, • Flexibility and adaptability a must, • Bilingual preferred (Spanish/English) PHYSICAL DEMANDS: • Required to stand and talk or hear, walk and sit., • Lift and/or move up to 25 pounds., • Travel to multiple divisions when necessary.

Job Description Title: Production Assistant (Part-Time) FLSA: Non-exempt Reports to: Director of Creative Services Date: July 2026 RESPONSIBILITIES The Production Assistant will work in the BronxNet Studios and Field Productions as behind-the-scenes support for in-studio & field productions. Essential Functions • Assist with researching, script writing, editing and preparation for in-studio and field productions, • Xpression Graphics system and assisting on the studio floor for prerecorded or live productions., • Assist with studio environment including operating studio, field and PTZ cameras, teleprompter, audio board., • Prepare the studio for each show and clear the studio after all shows have been completed., • Assist production crew in the BronxNet Studios and field productions., • Fulfill productions and scheduling requests from the Director of Creative Services. *Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. EDUCATION • Familiarity with Adobe Premiere and Final Cut, • Strong computer skills including knowledge of Microsoft Office Suite and GSuite, • Excellent judgment, strong organizational and decision-making skills, • Detail-oriented; able to handle multiple tasks and manage time efficiently, • Strong interpersonal and communication skills, • Must have ability to work in a highly collaborative, deadline-driven team environment Preferred Education and Experience: • Bachelor’s Degree, • 1-2 years of PA experience, • Experience in live shows, live-to-tape shows and field events production assistance., • Well versed in studio cameras, teleprompter, CCU, audio, Xpression Graphics and floor managing WORK ENVIRONMENT The work environment includes small and or enclosed spaces. No adverse environmental conditions expected. On-site Requirements: This position is primarily an on-site position at our Lehman or La Central Studios. Some field productions may require being outdoors. Physical Demands: • Prolonged periods of sitting, standing and walking around, • Must be able to lift up to 20 pounds at times, • Some travel may be required.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 1958 Fulton Street Brooklyn, NY 11233 What The Case Manager Does: The Case Manager, under general supervision, is expected to: (1) aid individuals and/or families requiring social service assistance; (2) conduct client interviews and evaluations to assess needs and develop service plans, including short-term and long-term client goals; and (3) assist clients in identifying and locating community resources. • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards., • Create and maintain client files, both hard copy and electronic., • Develop service plans with the clients tailored to their needs and provide ongoing follow-up to support them in achieving their goals by monitoring clients' progress (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits. Document client progress via detailed progress notes., • Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines)., • Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Provide all required information for weekly, monthly, quarterly, and annual reports., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Escort clients to appointments (e.g., social services, healthcare, etc.) as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.), or, • Associate degree and 2 years of relevant experience, or, • High School Diploma and 4 years case management experience in the social services field. Minimum Experiences and Skills Required: • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt. Preferred Qualifications: • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Pre and/or Post Employment Requirements: • Required pre & post-employment requirements. Compensation: $49,862.30 – $54,119.70 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR xKasaUg0bo

Job Description Title: Case Manager Report to: Program Supervisor Status: Full Time Compensation: $27.47 an hour Non-Exempt Work Schedule: Monday - Friday 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: www.housingplusnyc.org. Please do not call or email HousingPlus regarding the status of your application Position Summary: The case manager will work in our congregate or scattered site supportive housing program(s) in Brooklyn for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. Duties/Responsibilities: • Conduct initial intakes and assessments and annual assessments as required., • Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required., • Provide case management, counseling sessions and support services as required., • Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance., • Escort tenants to appointments as needed., • Assist families and/or individuals with achieving goals of self-sufficiency and independent living., • Work with individual and/or the entire family to improve family functioning., • Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours., • Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members., • Maintain tenant case files that are organized and easy to navigate., • Ensure case files include AWARDS and supporting documentation for all family members as required., • Maintain housing goal of zero rental arrears for each family and/or individuals. • Provide emergency and crisis interventions., • Conduct monthly home visits as required for entire caseload., • Attend program meetings, agency-wide meetings, and staff training., • Perform program objectives in accordance with HousingPlus and government funder policies and procedures., • Other tasks as assigned.REQUIREMENTS: Required Skills/Abilities: • Ability to work onsite 5 days per week, • English/Spanish speaking preferred, not required., • Experience working with veterans preferred, not required., • Ability to work as a team member., • Familiarity with Human Resource Administration (HRA) policy and procedures., • Excellent organizational, interpersonal communication, and writing skills., • Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite. Must possess the ability to format and work within spreadsheets and Word Documents. Experience using case management databases preferred., • Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs., • Some evening/weekend hours may be required. Education and Experience: • Bachelor's in Human Services or related field, • Minimum of 2 years' experience working with families around the issues of homelessness, Mental Illness and/or Substance Use Disorder. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Benefits: • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients. The Case Manager will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Function Program/Facilities • Provides comprehensive case management services for assigned clients including, but not limited to:, • Support and resources/referrals for clients to meet objectives, including but not limited to:, • Entitlements, • Housing, • Employment / Education / Vocational Training, • Health, mental health treatment, and substance abuse services, • Social and community integration, • Counseling and support to clients on an on-going basis including, but not limited to:, • Crisis intervention, • Training and support on client daily living skills, as required, • Assistance in problem solving, as required, • Conflict resolution, • Advocacy, • Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., • Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., • Facilitates client groups., • Monitors client medications, as required., • Conducts client intake and updates information in client database system(s)., • Completes incident reports and distributes related notices within 24 hours. Administrative • Maintains and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures including but not limited to:, • Enter progress notes after each client meeting within 48 hours and/or as mandated by the Program., • Completes Intake/Admission documentation within 24 hours of client admission, as mandated by the Program., • Documents assessments in client records within required timeframe (not applicable for Outreach Program)., • Updates information in client records, as required., • Documents incidents and distributes related notices within 24 hours when the Case Manager has witnessed the incident., • Submit all required paperwork for supervisor approval within 48 hours., • Files paperwork in client charts (once approved/signed by supervisor), as required by program (no more than 48 hours). Community Relations • Develops and maintains relationships with community services and resources with particular emphasis on substance/alcohol abuse programs, housing, health and mental health programs, employment, and benefits., • Attends and participates in external meetings with funding agency and housing providers. Communication • Communicates verbally and in writing in a professional manner at all times., • Attends staff meetings, trainings, and supervisory sessions, as required., • Responds to all communications including telephone, email, and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • Bachelor’s degree required. Bachelor’s degree in social work or other related field preferred., • Minimum one year of case management, individual or group counseling experience preferred., • Knowledge of NYC housing subsidy programs., • Experience with people experiencing homeless, mental illness and/or substance abuse population preferred. Skills & Competencies • Proficiency in Microsoft Office (e.g. Word, Excel, Outlook, etc.) and electronic record-keeping systems (e.g. Awards, Cares, Caires, etc.)., • Ability to maintain accurate and up-to-date case notes, documentation, and records., • Excellent organizational and time management skills., • Excellent communication, interpersonal abilities, and follow-up skills., • Work effectively with individuals from diverse backgrounds and cultures., • Foreign languages a plus. Other • Required to work a flexible schedule including weekends, holidays, and evenings. Capabilities • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various programs sites. Licenses • Valid driver’s license with clean driving record a plus. Physical Requirements • All programs require fieldwork, home visits, client escorts, and use of public transportation. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.Company DescriptionUrban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 1117 Eastern Parkway, Brooklyn, NY 11213 What The Case Manager Does: The Case Manager, under general supervision, is expected to: (1) aid individuals and/or families requiring social service assistance; (2) conduct client interviews and evaluations to assess needs and develop service plans, including short-term and long-term client goals; and (3) assist clients in identifying and locating community resources. • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards., • Create and maintain client files, both hard copy and electronic., • Develop service plans with the clients tailored to their needs and provide ongoing follow-up to support them in achieving their goals by monitoring clients' progress (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits. Document client progress via detailed progress notes., • Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines)., • Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Provide all required information for weekly, monthly, quarterly, and annual reports., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Escort clients to appointments (e.g., social services, healthcare, etc.) as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.), or, • Associate degree and 2 years of relevant experience, or, • High School Diploma and 4 years case management experience in the social services field. Minimum Experiences and Skills Required: • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt. Preferred Qualifications: • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Pre and/or Post Employment Requirements: • Required pre & post-employment requirements. Compensation: $49,862.30 – $54,119.70 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR JGWDawjBSi

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 2244 Church Avenue Brooklyn, NY 11226 What The Case Manager Does: The Case Manager, under general supervision, is expected to: (1) aid individuals and/or families requiring social service assistance; (2) conduct client interviews and evaluations to assess needs and develop service plans, including short-term and long-term client goals; and (3) assist clients in identifying and locating community resources. • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards., • Create and maintain client files, both hard copy and electronic., • Develop service plans with the clients tailored to their needs and provide ongoing follow-up to support them in achieving their goals by monitoring clients' progress (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits. Document client progress via detailed progress notes., • Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines)., • Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Provide all required information for weekly, monthly, quarterly, and annual reports., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Escort clients to appointments (e.g., social services, healthcare, etc.) as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.), or, • Associate degree and 2 years of relevant experience, or, • High School Diploma and 4 years case management experience in the social services field. Minimum Experiences and Skills Required: • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt. Preferred Qualifications: • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Pre and/or Post Employment Requirements: • Required pre & post-employment requirements. Compensation:$49,862.30 – $54,119.70 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR XAvNY64bt9

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless preventio BronxWorks offers the unique opportunity to partner with social services programs to comprehensively support the whole individual and the whole family. BronxWorks Legal Services provides free, high-quality legal representation, and advice in the areas of Crime Victims law, Domestic Violence, Immigration, and Evictions. BronxWorks uses its diverse resources to offer holistic representation and advice with a particular focus on serving low-income and underserved populations RESPONSIBILITIES • Must attend and actively participate in all weekly unit meetings in-person to ensure collaboration, case coordination, and alignment on program goals., • Work collaboratively with the program staff to ensure critical needs of survivors are appropriately addressed by coordinating intake processes that will accommodate survivors who approach the program directly or through referrals from partner organizations., • Carry a caseload for which the attorneys provide representation in either administrative processes or litigation., • Develop training for the ongoing professional development of program staff., • Conduct outreach to underserved and other communities in need., • Ensure that data reporting requirements are met., • Working with a variety of third-party stakeholders, including partner social service agencies., • Maintain accurate and timely data entry in program databases., • Prepare monthly and quarterly reports for funders and internal tracking., • Attend internal and external meetings, including contract and agency trainings., • Provide coverage and program support as needed, including classroom and workshop assistance., • Participate in community outreach events, workshops, and Know Your Rights sessions., • Maintain detailed attendance and service records in compliance with program requirements., • Work at other BronxWorks sites as needed., • In-person work is an essential function of this position and may include, but is not limited to, intake, client meetings, conferences, CLEs, community outreach events with elected officials, and Know Your Rights trainings., • Perform other duties as assigned. QUALIFICATIONS • Bachelor’s degree and at least two years of relevant program or administrative experience., • Experience working with survivors of trauma, immigrants and/or underserved communities is required., • Familiarity with legal advocacy and representation in family court seeking orders of protection., • Familiarity with legal advocacy and representation on immigration matters related the Violence Against Women Act., • Excellent oral advocacy, litigation, and writing skills., • Ability to work independently and in a team., • Ability to work collaboratively and across issue area with diverse communities and institutions, • Fluency in another language commonly spoken in NYC is preferred., • Strong organizational skills and ability to meet deadlines in a high-volume environment., • Proficiency with modern office technology, including Microsoft Office, databases, email, and standard office equipment., • Demonstrated commitment to social justice and working in low-income communities and communities of color to advance equity. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

Job Description JOB TITLE: Solution-Based Casework (SBC) Case Planner EMPLOYMENT TYPE: Full-Time LOCATION: Hybrid – 2-3 days in office (Brooklyn Location) REPORTS TO: Solution-Based Casework Supervisor SALARY: $62,166.99 Annually ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. JOB OBJECTIVE: To provide high-quality case planning, case work, and case management services to at-risk families referred by the Administration for Children’s Services. These families may be experiencing a wide range of challenges, including personal/marital/relationship problems, financial stressors, acculturation issues, family destabilization, and/or parent/child conflict. The Case Planner provides intensive preventive services to avoid foster care placement and ensure the safety and welfare of children in the home. He or she provides the family with services according to ACS standards and requirements. The Case Planner follows a Solution Based Casework (SBC) practice model. SBC is based on three theoretical foundations: family life cycle theory, relapse prevention/CBT theory, and solution-focused family therapy. Partnership with families in each and every case is critical to reducing risks and solutions should utilize prevention skills to achieve those goals. PRIMARY DUTIES & RESPONSIBILITIES: Case Management & Advocacy Ensure timely completion of SBC training & certification. Conduct home visits and office visits to assess child safety and risk elements, complying with ACS requirements. Face-to-face contacts should be conducted twice per month, at a minimum and includes home visits (two home visits must be conducted if children 0-2 years old are present) and office visits (e.g., school, doctor’s office, AAFSC), as well as other out-of-home visits (e.g., park). More visits may be required. Provide case work/case management services to families receiving Preventive Services (12 cases); which includes but is not limited to providing supportive casework, focusing on service goals, and child welfare laws, improving family relationships and bonding, coping skills, parenting, etc. Ensure joint-home visits are conducted within 5 business days from the date of referral. Evaluate and assess the current family functioning including child safety and home safety (e.g., assessing other adults in the home, ensuring safe sleep, working fire alarms, window guards, etc.). Work in partnership with the family to formulate outcomes & service plans with the family. Ensure all initial intake documents (AAFSC intake, Domestic Violence screening, child trafficking) are completed and processed accurately using AAFSC internal database (i.e., Apricot). Advocate for the family by linking them to needed services in the community: medical, mental health, entitlements, day care, home health aide services, substance abuse treatment, anger management, etc. and follow up to monitor participation and progress. In collaboration with the Conference Facilitator, support the facilitation of Family Team Conferences and Service Termination Conferences, as well as other relevant ACS-led conferences. Family Team Conferences must be conducted within 4 weeks of the FASP due date. Ensure FASPs are launched 30 days prior to the due date and submitted to Supervisor 3 weeks prior to the due date. Complete Initial, Comprehensive, all Reassessment FASPs, and Plan Amendments for all Advocate Preventive Only (ADVPO) cases offline. Complete and Submit Child Trafficking Screening for Child Welfare Services and ADVPO cases. Evaluate walk-ins and community referrals for needed services and potentially for advocacy cases. Provide case coverage in the absence of a co-worker (as needed). Schedule and coordinate monthly visits with FSU workers (applicable to FSU cases only). Quality Assurance, Communication, and Documentation Complete all documents required by ACS in a timely manner (5 business days) including but not limited to progress notes and FASPs using templates in a manner that reflects the progress or lack thereof, including the reaction of the family to services during the review period or contact. Complete all ACS and internal forms required for case opening and closing as well as obtain consents and forms needed for other case activities. Obtain and maintain collateral contacts with all other service providers including school and medical reports on a regular basis. Comply with all data entry requirements for database systems including inputting information in a timely manner (PROMIS, Connections, etc.). Compile and organize appropriate client intake paperwork, surveys, and forms. Maintain casefiles, database entry, and record keeping in compliance with ACS, OCFS, and AAFSC requirements, in alignment with the Solution Based Casework Model guidelines (as needed). Appropriately follow incident reporting procedures (as needed). Maintain relationships with ACS personnel, including DCP workers, joint home visit ACS staff, and FSU workers, for ongoing ACS supervision. Regularly collaborate and communicate with PPRS staff by responding to emails, maintaining an up-to-date Outlook calendar, participating in supervision meetings, and scheduling office days. Perform other job-related duties as assigned. Trainings, Meetings, and Audit Preparation Attend training provided by ACS, Solution Based Casework, and other organizations as required (minimum of 42 hours/6 days each fiscal year) and log training by submitting certificates to the Director of Training and Development. Attend internal meetings as scheduled, collaborating with the multidisciplinary team (e.g., monthly supervision). Assist in preparation of internal and external audits (COQI, PAMS, safety alerts, etc.) related to the program operation and delivery of services. BACKGROUND & POSITION REQUIREMENTS: A successful Case Planner at AAFSC is one that is both compassionate and objective. The candidate must be a good communicator and problem solver who is able to quickly respond to unforeseen challenges. In addition to these general skills and traits, AAFSC is looking for a candidate with the following skills: Bachelor’s degree from an accredited college or university required. Familiarity with using PROMIS and Connections. Computer skills in Microsoft Office suite and excellent writing skills are required. Bilingual or multi-lingual fluency required. Arabic, Bangla/Bengali, Hindi, Spanish or Urdu skills strongly preferred. Experience working with under-served students in urban schools, child welfare system, and/or community-based settings a plus. Exercises discretion regarding sensitive personal and legal information. Job contingent on pre-employment background checks. U.S. Work authorization required. We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Powered by JazzHR VJf3YGceF8

Job Description Concierge Job Summary: Job Description: The Concierge position is fully accountable for all day-to-day front desk operations, specifically focused on residents, visitors, and employees. Reports to: Property Management Wage Status: Non-Exempt (Eligible for overtime) Job Responsibilities: Resident Retention • Properly greet and direct each visitor, resident, or staff member when entering the building., • Handle resident concerns and requests on a timely basis or direct them to the proper property management staff member., • Assist the Leasing/ Property Management Staff implement resident retention programs., • Assist Property Manager with the distribution of all company or community-issued notices., • Consistently implement policies of the community., • Answer all incoming telephone calls with a friendly tone., • Log every package into the book or system, depending on the system your property uses. All residents must pick up the package at the front desk and must show his or her ID to sign out and obtain the package., • Must maintain all confidential information regarding residents., • Inform residents to call the maintenance hotline if they have maintenance issues., • When residents would like to use a dolly, they must give you a government issued ID. Once the dolly or hand truck is returned, you may give back their ID. Visitor • Call the resident when a visitor arrives., • Obtain a government issued ID from the visitor and properly document information., • Record every name of each visitor; verify that the name matches the name on the ID, and the time of entry of each visitor., • Direct each visitor where to go after allowing him or her to access the building., • Preapprove visitors for meetings with employees. Leasing • When working in the lobby, you must greet each leasing prospect and walk them to the leasing office. You must open the door for them and introduce the prospect to a leasing specialist., • When a leasing agent is on a tour, you must greet the leasing staff and VIP with a friendly smile., • Have the leasing prospect fill out the leasing information form., • As the leasing prospect fills out the form or waits for the leasing agent, offer the prospect refreshments if available. Safety • Closely monitor our security cameras and report any suspicious activity to security., • Learn and ensure compliance with all company, local, state and federal safety rules., • Report all unsafe conditions to Property Manager immediately. Additional Requirements: • Attendance is an imperative job function., • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees., • Ability to perform lifting (at least 50 lbs), stand and walk for 8 hours, and perform other physically demanding duties as directed., • Ability to work all shifts, including nights and weekends., • Ability to communicate clearly and effectively with customers, colleagues and supervisors in spoken and written English to ensure successful completion of job duties. Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Jerome Avenue Men’s Shelter (JAMS) provides beds to 200 men with mental illness who are experiencing homelessness. The site offers an array of social services, such as housing case management (including assistance with benefits and gathering vital documents), programming to address mental health and substance abuse issues, meals, and activities. The site has an on-site clinic that can provide primary care and psychiatric services. Residents can remain at the shelter until placed into permanent housing, ideally within nine months of receiving services. RESPONSIBILITIES • Provide direct services to clients, including completing psychosocial assessments, service plan development, referrals, advocacy, assist with entitlements and benefits, Housing, and follow-up., • Manage a case load of 25 clients · Submit HRA 2010Es and/or HHA applications for clients on caseload., • Monitor and document client progress toward service plan goals., • Document all interactions with, or on behalf of, clients., • Maintain familiarity with program resources available on- and off-site., • Coordinate client services with other social service, mental health, medical, employment, educational, and other providers., • Conduct regular case conferences with clients and service providers as required., • Complete program reports on a monthly basis, or more frequently as required., • Act as program contact person for inquiries concerning clients., • Report to, and meet with, supervisor on a monthly basis., • Conduct home visits and other field work, as required., • Perform additional administrative duties as assigned., • Assist with medication monitoring oversight after being trained and certified by BronxWorks senior staff to provide medication monitoring services for clients within the facility. PROGRAM SPECIFIC RESPONSIBILITIES • Perform additional administrative duties as assigned. QUALIFICATIONS • Bachelor’s Degree required., • A valid driver’s license from state of residence with less than 3 violation points in the last 3 years is preferred., • Bilingual in English – Spanish is preferred., • Evening hours are required., • Someone with CASAC is also preferred., • Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS • Strong writing and oral communication skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org. #INDMID

Job Description REQUIRED: Applicants must be fluent in reading and writing Cantonese and/or Mandarin Job Description It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers. Reports To • Branch Manager, • Assistant Branch Manager, • Supervisor Primary Responsibilities • Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals, • Cash checks, • Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency, • Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks, • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line, • Providing additional products including Bank Checks, Personal Money Orders and Gift Cards., • May be responsible for bank opening and/or closing, • Maintains the highest level of confidentiality with all information obtained, • Promotes the bank’s products and services, • Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers, • Comply with all department and company policies, procedures and regulations, • Other duties as assigned, • Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays Desired Skills & Experience • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees, • Mathematical skills, • Strong communication & organizational skills, • Detail oriented, high degree of accuracy, • Competence with computers, telephone, calculator, • Ability to work in a fast-paced environment & under pressure as needed

Job Description Investment banking is one of the highest-potential frontiers for our company. The deals are large ($100k-$2M ACV), the workflows are ripe for AI transformation, and the right seller will define how we break into this market. This is not a role where you inherit a playbook. You'll be writing it. We're looking for someone who can walk into a boardroom at a bulge-bracket bank and be taken seriously by front office bankers, Chief Compliance Officers and CTOs alike. Someone who deeply understands how investment banks work, where the pain lives, and how to articulate the value of AI-powered workflow tools to senior stakeholders who are both intrigued and cautious. You'll own the full sales cycle from identifying target accounts through to close, navigating complex procurement processes, security reviews, and multi-stakeholder decision-making along the way. As an Account Executive, you'll have the unique opportunity to: • Hunt and close new logos across the investment banking vertical, targeting $100k-$2M ACV enterprise deals with 6-12 month sales cycles, • Build and execute detailed account plans for target banks, mapping stakeholders, quantifying the opportunity, and identifying the right entry points across compliance, technology, and business lines, • Run discovery and demos with senior bank executives (CCOs, CTOs, Heads of Technology), translating capabilities into the language of their specific workflows and pain points, • Navigate complex enterprise procurement: security reviews, data residency requirements, IT integration, and multi-team rollout planning, • Develop and deliver a quantified, C-level value proposition and ROI framework tailored to the investment banking segment, • Shape our product roadmap for banking by feeding back real client needs, objections, and workflow gaps to our product and engineering teams, • Build and own the investment banking go-to-market motion: prospecting strategy, collateral, competitive positioning, and repeatable sales plays, • Collaborate with Customer Success to ensure strong deployment, adoption, and expansion within accounts post-close About You We're open to two types of backgrounds: Persona 1: The ex-banker with commercial instincts • You've worked in investment banking at principal level or above and have experience in business development, commercial GTM, or partnership roles within banking, • You understand how banks buy, who the decision-makers are, and what objections they'll raise because you've sat on the other side of the table Persona 2: The enterprise seller who knows banking inside out • You've sold SaaS or information services (Bloomberg, Reuters, S&P Capital IQ, or similar) into investment banks at an enterprise AE level or above, • You have a track record of quota ownership, navigating complex multi-stakeholder cycles, and closing 7-figure deals What we look for in both: • Extreme hunger and drive. You're energised by outbound prospecting, building pipeline from scratch, and closing new business. This is hard to train and we prioritise it over product expertise, • Deep vertical credibility. You look like a peer to senior bankers. You know the personas, the workflows, and the politics, • Character and trust. Not just charisma; the kind of integrity that creates real connection and lowers buyer risk, • Sharp analytical mind. You can size a market on the spot, estimate ACV for a target account, and think through commercial strategy in real time, • AI literacy. You actively use LLMs and AI tools in your own work and can speak credibly about AI risks and opportunities with a CTO or CCO, • Discipline. You show up prepared, do your research, and run the basics consistently, • Coachability. You actively seek feedback, reflect on failures honestly, and implement quickly

Job DescriptionDescription: Tan is a distinguished dining destination within the Richard Sandoval Hospitality Management family, known for its exceptional cuisine and innovative beverage experiences. As part of the Richard Sandoval Hospitality Management, we are committed to delivering an exceptional dining experience. We are currently seeking a Server to contribute to our ongoing success. As a Server, you will play a crucial role in enhancing the customer experience according to RSR hospitality standards. Responsibilities: • Pass the Responsible Service of Alcohol Test., • Serve a set number of tables as determined by management., • Possess complete knowledge of RSR Restaurant’s food and beverage preparation., • Sell alcohol and food items professionally., • Use a computer for order processing., • Interact with guests in a friendly and efficient manner., • Maintain specific side-work and ensure the cleanliness and smooth operation of the restaurant., • Clear and reset tables., • Check guest identification for legal age to consume alcoholic beverages., • Observe guest behavior, count drinks served, and offer a taxi to guests who should not drive., • Ensure guest satisfaction, striving to exceed expectations., • Report to work in a neat and clean uniform with well-groomed hair and personal hygiene., • Other duties as directed. Requirements: Qualifications: High school diploma or equivalent. • 3 years of experience in a similar position., • Basic mathematical skills with the ability to make change., • Reading and writing proficiency., • Computer skills for order processing., • Knowledge of workplace safety procedures., • State health and alcohol compliance cards (if applicable)., • Ability to suggestively sell food and beverage items., • Excellent communication skills., • Multi-tasking and ability to thrive in a fast-paced environment. Benefits: • Competitive compensation., • Health, dental, and vision insurance options, including disability, life, and more., • Opportunities for professional growth and development., • Employee discounts on dining at the Richard Sandoval Hospitality Restaurants across the country., • Paid sick leave, paid birthday, and 5 days of Parental Leave., • A supportive and inclusive work environment. If you are an experienced and dedicated Server with a passion for delivering exceptional dining experiences, we invite you to apply for the Server position at Tan. Join our team and be a part of our commitment to excellence, guest satisfaction, and a thriving dining environment. Tan is an equal opportunity employer and welcomes candidates from diverse backgrounds to join our team.

Job Description POSITION OVERVIEW: The Magic Table Server delivers an interactive, elevated guest experience in a high-profile, immersive dining environment. This role requires engaging guests proactively, delivering impeccable service, and supporting the concept’s dynamic and creative vision. KEY RESPONSIBILITIES • Greet and engage guests warmly and enthusiastically., • Present and describe menu items professionally and clearly., • Take accurate food and beverage orders and ensure timely delivery, • Anticipated guest needs and provide creative, personalized service., • Collaborate with the team for a smooth, high-energy service., • Follow hotel and union policies, including safety, hygiene, and service standards, • Participate in concept-specific trainings and briefings., • The ability to recognize and address potentially intoxicated, disruptive or undesirable guests., • The ability to respond properly in any hotel emergency or safety situation., • The ability to perform other tasks or projects as assigned by hotel management and staff. Additional Key Responsibilities • The ability to deliver food and beverage items from the kitchen to the guest’s table in a timely and efficient manner. QUALIFICATIONS and REQUIREMENTS: • Previous find dining or high-profile guest service experience preferred., • 1-2 years of food and beverage service experience., • Excellent knowledge of food, preparation, and wines., • Strong verbal communication and interpersonal skills., • Ability to engage guests dynamically and interactively., • Excellent teamwork and collaboration., • Ability to remain composed under pressure., • Reading, writing and oral proficiency in the English language PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: • Standing and walking, • Lifting plates, punchbowl, some furniture, • Carrying, • Push/Pull food carts, • Sitting, • Partial forward bend, • Repetitive static elbow flexion Force: • 60 lbs Punchbowl (carried by 2), • 35 lb Tables, • 2-3 plates of food at one time (10-15 lbs) Repetitions: • Walking: continuous at high speed, • Carrying 35 lbs tables approximately 100 feet several times a day, • Carrying plates: very repetitive, • Carrying 60 lb Punch bowl 2 x day, • Push/pull food carts: very repetitive, • Help houseperson/busperson move furniture and arrange buffet 2-3 x week, • Sit down: 15 minutes per shift for briefing Sensory: • Sight, speech, and hearing for communication with guests.

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Fluent in English, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience required, • Open availability, • Ability to stand, walk, and move for extended periods of timeShift: Saturdays from 7am - 2pm Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview CAMBA’s LGBTQ+ Social Connection and Inclusion Program: RISE Program aims to reduce transmission of HIV, with a focus on men who have sex with men of color (MSMoC), including those who identify as transgender or gender nonconforming (TGNC). RISE will address health promotion through social media campaigns for MSMoC with messages about relevant health issues and preventive health strategies. RISE will also address the social determinant of health (SDOH) social isolation by creating safe, positive spaces for MSMoC to develop meaningful social connections and benefit from the support of peers in overcoming emotional, social, and health issues. The program will conduct support groups for specific LGBTQIA+ populations and host public events open to all LGBTQIA+ individuals in the community. Lastly, RISE will navigate clients to LGBTQIA+-friendly resources in the community with a focus on HIV prevention and legal services that address domestic violence, workplace discrimination or harassment, housing discrimination, and tenancy issues. RISE will provide services to 450 participants. Position: P/T Client Advocate I Reports To: Assistant Program Manager Location: 1259 Flatbush Avenue What The P/T Client Advocate I Does: The incumbent will conduct both online and in-person outreach to recruit MSM and TGNC clients for program services, as well as create and post content for online campaigns to address HIV prevention and other health topics. The Client Advocate will co-facilitate support groups and help organize public events for the LGBTQIA+ community. The Client Advocate will also assist clients in attaining their goals by conducting navigation to link clients to appropriate HIV prevention, health, legal, and social services. This work is carried out in support of the goals and mission of CAMBA. • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Prepare marketing materials for the program., • Create and post content for social marketing campaigns addressing HIV prevention and other health concerns for MSMoC., • Conduct outreach activities at high-risk venues to market the program in order to recruit new clients and re-engage former clients., • Develop action plans with clients enrolled in navigation or support services., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • In collaboration with program staff, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes., • Escort clients to appointments (educational, medical, social service, etc.)., • Provide all required information for weekly/monthly/quarterly/annual reports., • Create and maintain client files and make copies of all client documents., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Assist clients in completing all CAMBA intake applications and forms., • Schedule appointments for client with referral organizations., • Input client data and client progress information into automated database., • Participate in evaluation activities, such as conducting surveys with support group and event participants. Education, Licenses and/or Certifications Required: • Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff. Minimum Experiences and Skills Required: • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues., • Experience and/or comfort conducting online outreach via social media and dating/”hook-up” apps and websites., • Required to work occasional evenings/weekend days Preferred Qualifications: • Bi-lingual English/Spanish preferred. Compensation: $21,583 annually Status: Part-time Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR DrxHU8rxxN

Job DescriptionSalary: $61,200-71,700 Company Overview: Since 1968, Build Up Justice NYC has provided free legal services for low- and moderate-income individuals and families throughout New York City. Our clients live in rapidly gentrifying neighborhoods where many residents and small business owners have been displaced or are facing displacement and harassment. For over half a century, Build Up Justice NYC has provided high-quality, low-barrier neighborhood-based legal services to individuals, families, nonprofit community-based organizations, community development corporations, coalitions, and small business owners, interested in developing and sustaining vibrant, healthy communities. Build Up Justice NYC has three core departments Preserving Affordable Housing (PAH), Consumer & Economic Advocacy (CEA), and Community & Economic Development (CED)each of which has unique initiatives and plays a vital community role to ensure basic needs are met and fundamental rights affirmed. Position Summary: The Client Services Associate will be responsible for providing direct services to clients, managing client information and documentation, and supporting the overall administrative and operational needs of the CED Program. This role involves significant client interaction, data management, and collaboration with program staff to ensure efficient and effective service delivery. Responsibilities: Provide direct services to clients including intake, assessment, referral, case closing forms, and follow-up; • Coordinate and manage client flow, documenting all interactions with or on behalf of clients and attorneys;, • Attend outreach events on behalf of the program, providing information about services offered and application procedures;, • Enter client information into the case management system and relevant databases;, • Import and transfer data from multiple sources to secure central databases;, • Update database and document management systems with new information and documents as they come in;, • Record and document services into Microsoft Dynamics, Excel, Notion, SharePoint, and Legal Server systems under contractual agreements and program needs;, • Provide input with supervisor and team leaders in the development and implementation of data management processes;, • Collaborate with program staff to ensure case file documents are appropriately processed in the case management system and cases are opened and closed accordingly., • Participate in regular staff meetings and supervision, attending training for further skills development as required;, • Provide input with supervisor and team leaders to identify and recommend process improvements for program documentation and organization;, • Create and send correspondence, receive and route incoming calls, taking messages when appropriate;, • Additional clerical/administrative duties including filing, sorting, and organizing paperwork; and, • Other duties as assigned. A successful candidate will have: • A minimum of 2-4 years administrative and/or office admin work experience; preferably in a non-profit., • Excellent interpersonal skills and demonstrated ability to effectively communicate with individuals from diverse backgrounds, local organizations and people in crisis;, • Must have excellent verbal and writing communication skills that can be executed in formal correspondence and oral presentations;, • Ability to maintain confidentiality and neutrality in handling proprietary and client information;, • Strong reporting and record keeping skills, including the ability to synthesize lots of quantifiable and qualitative data into clear, plain language and readable charts and checklists;, • Dependability, good time management and strong organizational skills and attentive to detail;, • Bi-lingual in English/Spanish preferred;, • Must be able to work strategically within a team structure as well as independently, multi-task and work under tight deadlines;, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), client management systems. Familiarity with Microsoft Dynamics, Notion, SharePoint, and Legal Server are a plus;, • Demonstrated ability to interact with persons of different races, ethnicities, ages, and sexual orientations in a multicultural environment; and, • Thorough commitment to Build Up Justice NYCs mission and commitment to public interest work and economic equity. Compensation & Benefits Annual salary is $61,200 - $71,700 depending on years of experience. Great benefits package such as, employer paid health insurance; 27 days annual vacation, employer 4% contribution to 401(k); and paid parental leave. This is a hybrid in-office/remote work position. To Apply If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for thisrole. Build Up Justice NYC is a diverse team that is committed to recruiting, supporting, retaining, and promoting talented staff with diverse backgrounds and experiences that share the organization's commitment to racial, economic and social justice. At Build Up Justice NYC, diversity encompasses a variety of characteristics, lifestyles, and perspectives, including race, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, education, disability, socio-economic status, and family status. We firmly believe that a diverse, equitable and inclusive environment is essential to both the quality of our client services and the personal satisfaction of our staff. We encourage applicants of diverse backgrounds to apply, including women, people of color, immigrants, people with disabilities, LGBTQ people, people from low-income backgrounds, and with lived experiences in the communities we serve.All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement., • Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriatereferralsi.e.Intensive Case Management, ACT Team, etc., • Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS)., • Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support., • Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems., • Organizes,maintainsand prepares client charts for intake and discharge., • Advocate for clients to have access to necessary resources and services before, during, and after placement., • Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated byprogram., • Assistsin monitoring client medication asrequired., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated byprogram. Administrative • Completes andsubmitsall necessary documentation and tour reports accurately at the end of each shift as required by Urban Pathways, regulatory and funding agencypoliciesand procedures. Community Relations • Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response., • Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication • Maintains professional communication both verbally and in writing at all times., • Attend staff meetings, training, and supervisory sessions., • Responds to all communications including telephone, emailand other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • High school diploma or GED required. Associate’s degree preferred., • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.)., • Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service., • Bi/Multi-lingual a plus. Licenses • A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards., • Valid professional licenses and certifications if applicable. Capabilities • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various program sites. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionCustomer Support Specialist Are you the kind of person who genuinely enjoys solving problems, and wants to do it inside a company that's moving fast? Do you want to shape a function as it's being built, learn how a real AI product works, and be in the room when decisions get made? This is your chance to join a rocket ship. 🚀 🏗️ About the role We are looking for sharp, high-agency people to be the first line of support for our customers. You'll be joining the most lean, talent-dense, and fast-moving teams working alongside our attorneys, AI engineers, and GTM team to keep the bar on customer experience extraordinarily high. Our customers are patent attorneys at top law firms and in-house IP teams at some of the largest companies in the world. They are demanding, technical, and short on time. Today, a lot of their support tickets land on the desks of attorneys and engineers who should be building product. That doesn't scale, and it doesn't give customers the speed they deserve. You will fix that. You'll be responsible for: Owning the first response on every inbound support ticket, across email, in-app chat, and Slack Connect channels. Resolving the bulk of incoming tickets yourself: login issues, browser problems, account configuration, basic product questions, and walk-throughs of how to use Solve. Triaging and routing complex tickets to the right attorney, AI engineer, or GTM owner with enough context that they can act immediately. Building the playbook: writing the help docs, recording Loom walk-throughs, and turning recurring questions into self-serve answers so customers stop needing to ask. Feeding customer insights back into the product. You'll be sitting on the patterns nobody else sees, and we want you in the room when we decide what to fix next. Working closely with our customer-facing attorneys and CSMs to make sure customers feel looked after end to end. Helping us figure out what good customer support looks like at Solve, then making it real. This is a dedicated customer support role, the first of its kind at Solve. Some of the work is genuinely grunt work. The trade is that you get to shape how customer support runs at Solve, in a company where every hire is treated as a multiplier. 👤 About you We're open about your background. We’ve identified two profiles that may work well for this role: Paralegals or legal operations specialists with IP or patent exposure, comfortable in technical environments, and ready to build something with real ownership. The common thread is having a builder mentality. You should be the kind of person who fixes the thing rather than logs it. Essential: Genuine interest in customer experience, and evidence you've cared about it before. This might be a startup you've worked at, a side project, or a role where you've owned support, customer success, or service delivery directly. Strong written communication. Most of your work will be written, and our customers are precise about language. High agency. You spot the gap, you close it. You don't wait for someone to tell you what to do. The ability to hold a high bar under pressure. Some tickets will be from senior partners at top firms. They expect speed, accuracy, and tone calibration. Nice to have: Paralegal qualifications or experience inside a patent practice (USPTO, EPO, or UK). Or a computer science, engineering, or hard-science degree. Experience with support tooling (Intercom, Zendesk, Linear, Pylon, or similar). Familiarity with AI products, prompt design, or evaluation workflows. Comfort with technical products. You don't need to code, but you need to be able to read a stack trace, understand what a browser console is telling you, and learn the inner workings of a complex SaaS product quickly. 💰 What we offer Competitive base salary depending on skill and experience. Significant equity — we want you to take ownership in Solve Intelligence and share in the success that lies ahead. Full visa sponsorship. Opportunity to work with a super smart and ambitious group of people building something people want. Private medical insurance. Free meals. 🚀 About Solve Intelligence Solve Intelligence is the fastest-growing startup transforming the IP landscape. Solve's AI platform manages everything from invention harvesting and patent generation through to litigation and licensing. Growth: 20–30% MoM revenue growth; selling to 600+ global IP teams across 6 continents (DLA Piper, tech giants, boutiques, etc); 8 figures of ARR — all just ~2 years since we started. Backing: $55M backing from YC, 20VC, Microsoft, Thomson Reuters, and the founders of top companies like Stripe, Perplexity, Tinder, Deel, Hugging Face, and Canva. Impact: 50–90% efficiency and quality improvements. See our latest Series B announcement. We're on a high-growth trajectory, and we're looking for people who want to join us on the journey to building a generational AI company. Come join the rocket ship 🚀 👥 Meet the founders Sanj (Chief Research Officer and co-founder): Sanj did his MSci in Physics at the University of Cambridge and his PhD in AI at the Gatsby Unit, UCL. He won awards at top AI conferences, worked on the R&D team at Huawei, and received widespread attention for his contributions to open-source LLM projects on GitHub. He joined Magic Carpet AI as employee #4, where he developed AI strategies for trading, before the company was acquired. Chris (Chief Executive Officer and co-founder): Chris did his undergrad at Imperial College London, his masters at the University of Cambridge, and his PhD in machine learning at UCL, during which he published 10+ papers and won awards at top AI conferences and journals. Prior to founding Solve, Chris worked at The Alan Turing Institute, InstaDeep, and Dyson. Angus (Chief Technology Officer and co-founder): Angus holds an MEng in Computer Science. He led trade platform development at Coremont after roles at GCHQ and Qualcomm. Compensation Range: $65K - $95K

Job Description About ASCAP The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook. # # Job Overview: In an effort to provide superior service to our internal and external stakeholders, the Repertory Representative is responsible for the analysis, research, reconciliation and maintenance of the ASCAP repertory. As a result, ASCAP members and foreign-affiliated parties are payable with each quarterly distribution. Repertory Representatives report to the Repertory Team Leader, are part of the Repertory Department, and are based out of ASCAP’s New York City office. Areas of Responsibility & Accountability: • Perform research and update work records based on quality reviews of works at first performance., • Take appropriate action related to works and agreements for the purpose of resolving member inquiries, which includes (but is not limited to) processing work updates, resolving registration discrepancies, and submitting royalty-based adjustments., • Follow-up on inquiry assignments and respond to all phone calls and emails in line with department guidelines., • Participate in quality control checking projects., • Identify and recommend quality-based improvements, • Occasionally provide assistance outside of regular duties, identifying and recommending quality-based improvements when applicable., • Assist with general administrative tasks across the Repertory Team by preparing team totals, facilitating meetings, taking minutes, supporting new team members, etc. Qualifications & Requirements: • Bachelor’s degree preferred, related work experience acceptable., • 1+ years of relevant work experience., • Strong computer skills, including experience with MS Word, Excel and Access., • Ability to follow written guidelines to resolve routine copyright-related questions and refer uncertain matters to more senior team members., • Customer service-oriented approach to both general work and correspondence., • Comfortable utilizing basic math skills., • Ability to leverage both ASCAP data and general problem-solving skills to resolve various inquiries., • Consistent commitment to professional communication, both in writing and on the phone., • Interest in music, music licensing, and/or music business is preferred., • This position requires the incumbent to be in the office one day per week. Compensation/Benefits: Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following: • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network, • Vision plan that offers both in and out-of-network provider options, • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match, • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan, • Generous time-off policy, • 12 company holidays, • Health care and dependent care flexible spending accounts, • Short-term disability insurance/salary continuation and long-term disability insurance, • Company provided basic life and accidental death and dismemberment insurance, • Employee gym discounts at select gyms, • Commuter benefits, • Voluntary pet health insurance, • Voluntary auto and homeowner’s insurance, • Voluntary employee, spouse, and dependent life insurance options, • Voluntary ID protection Coverage Occasional travel for in-person meetings may be required. The anticipated base salary range for this position is $50,000 to $50,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience. Please be aware that ASCAP is not a nut-free or other allergen-free workplace. ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

Job DescriptionCareer Renew is recruiting for one of its clients a Customer Support Specialist - Trading - this is a hybrid position in New York. Salary range: 100-150K USD base plus shares plus benefits. Office locations are: 450 Lexington Ave, New York and 120 Moorgate, London. Travel to customers in New York, Toronto and the Head office in London will be required as part of the role. Employment type: Permanent Working Hours: Full-time We are looking for someone to expand and improve how we support and respond to customer service queries in the Eastern Time Zone. You will work alongside our customer support manager, technology teams, and product owners to help solve customers' product and integration issues. We provide a low-latency, high-throughput distributed messaging system to the e-trading Fixed-income markets. We are foremost a technology service provider, and the quality of our customer service is critical to our success. In this role, you’ll work and learn collaboratively alongside every team and will be paramount to ensuring the service we provide is of the highest quality possible. Your mission is to maintain and improve service standards by working with the business and clients. Your responsibilities may include: Assisting customers with integration queries and issues Aiding customers with production queries and issues Investigating production alerts Managing and owning production issues, ensuring internal colleagues are mobilised to collaborate on resolving problems Managing production and UAT accounts To be successful in this role, you must: Be an excellent communicator, able to communicate effectively, both in person and in writing, and able to handle difficult conversations tactfully Be able to engage across different teams and manage internal interfaces and activities to ensure solutions are worked towards Be able to manage an ongoing system issue to its conclusion Have experience working with Linux/Unix systems and using the command-line interface Have a solid understanding of FIX protocol and electronic trading systems Be confident with technology to enable you to understand our service Be a collaborative thinker – able to share responsibility and ownership of issues Be interested in delivering a high-quality service to our customers We’d love it if you have some of the following (although we can teach you much of this): Knowledge of Fixed Income markets Experience with Linux/Unix scripting Some understanding of what an API is Experience working with GitHub Experience reading Java Compensation & Package Salary: Dependent on experience, up to USD 150k + Shares + Benefits

Job DescriptionWe are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. Title: Universal Banker Trainee Location: Brooklyn, NY Branch: Boro Park Status: Full Time Job Summary Provide exceptional customer service in the Teller and Customer Service areas, including prompt and accurate transaction processing, with focus on establishing new customer relationships and retaining and growing existing customer relationships. Also provide assistance in opening new accounts, assisting with problems related to existing accounts and making product–related recommendations through cross-selling and referring bank products and services. Responsibilities Include: • Perform transactions in both Teller and Customer Service areas while delivering superior customer satisfaction, • Utilize sales techniques to consistently cross-sell bank products and services based on customer financial needs in accordance with Bank policies and procedures; through in-person interactions and by making outbound phone calls., • Partner with the branch team and specialists (e.g., financial advisors) to ensure our customers get access to experts who can help them with specialized financial needs, • Build long-term relationships with customers to help manage, maintain and grow the client Book of Business for the branch, • Accept and accurately process all financial service transactions within bank policies, procedures and regulations, • Open all account products, including checking, savings, CDs and IRAs promptly and accurately. Update account information as needed., • Perform transactional services that are efficient and error-free, including but not limited to stop payments, deposits, withdrawals, wire transfers, debit card usage/limits, funds availability, check verifications/holds and other related transactions, • When completing Teller functions, maintain responsibility for cash drawer and follow proper balancing/reconciling procedures, • Build trust and respect with customers by researching and resolving customer inquiries and problems to provide a positive customer experience. Partner and collaborate with other bank departments when necessary., • Contribute to branch goals by accomplishing assigned sales targets, • Assist branch Supervisory staff with preparation of daily branch summary and ATM proof. Investigates, resolves and reports out of balance transactions. Assists with vault and shipment control activities as needed., • Maintain a working knowledge of all bank products and services, • Demonstrate professionalism at all times by maintaining a positive and respectful demeanor even during challenging situations, • Maintain a satisfactory level of attendance, which includes keeping unscheduled absences to a minimum, arriving to work on time on scheduled work days, and remaining on duty during the entire scheduled work period, • Maintain compliance with all bank policies and procedures pertaining to Branch Security, Auditing and Operations, • Participate in bank-sponsored events to support community involvement and increase Northfield's presence in the area, • Compliance with all relevant Bank policies and procedures Other: • May require occasional travel for business meetings or training., • Management may authorize transfers to other branches based on business need. Competencies: • Customer Interaction - Knowledge of practices, tools, and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust., • Communication - Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups. Listens attentively. Ensures that information is understood by all parties. Shares information in a timely manner using the most appropriate method. Presents well-organized information in a group setting., • Accuracy/Attention to Detail - Ensures that work is complete and without error. Verifies information. Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Accurately checks processes and tasks. Being watchful over a period of time., • Judgment - Possesses the ability to effectively perform the required functions of the job without being told every detail, to independently solve problems, and offer suggestions., • Problem-Solving - Strives to understand contributing factors and root cause of the issue. Considers all possible solutions within compliance of the Bank. Partners with appropriate stakeholders who may have involvement in or be impacted by the solution. Works to resolve complex situations., • Sales Skills/Sales Goals - Understands and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota. Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Job Requirements: • High School Diploma or equivalent required, • 1+ years banking experience preferred, • Basic math skills required, • Experience operating an Adding Machine preferred, • Good Computer Skills required, • Previous Teller Experience preferred, • Prior customer service skills preferred, • Prior cash handling skills preferred, • Selling to customers’ needs preferred, • Excellent communications and problem-solving skills, • Must be able to stand for prolonged periods of time, • Ability to lift and transfer coin bag (approximately 30 lbs.) *Equal opportunity employer- vets/disabled Salary Pay Range: $19.50-25.48 per hour (This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)