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  • Visitor Services Assistant
    Visitor Services Assistant
    hace 18 días
    $20 por hora
    Jornada parcial
    Manhattan, New York

    About the Role: The primary goals of this position is to welcome visitors, sell daily admission, memberships, check-in guests, and aid visitors while they explore the Museum during Museum hours, special events, and programs after hours. Greeting visitors and monitoring timed entry into the ticketed exhibitions requires a welcoming presence and excellent communication skills. The ideal candidate can multitask with ease and possesses strong hospitality, organizational, and teamwork skills. The ability to maintain a positive attitude while working in a fast-paced, team-oriented environment is crucial. Knowledge of the Italian American Experience is preferred. Availability Thurs- Sat is required especially in the month of November, a minumum of 2 shifts a week. Tuesday and Wednesdays, especially weekday mornings, and a willingness to work holiday weekends is strongly preferred. Responsibilities • Greet all visitors with warmth and kindness while effectively communicating exhibition guidelines, ticketing policies, day-of events, and offer guidance., • Manage visitor traffic for the exhibition through strong organizational skills and effective communication with staff and visitors., • Check in guests and monitor timed entry into exhibitions and program spaces., • Sell daily Museum admission, event tickets, Memberships, and store items; process credit cards and ring up cash., • Demonstrate holistic knowledge of the Museum’s exhibitions, programming, Membership benefits, events, facilities, and operational changes (all staff members will be given time to become familiar with the Museum)., • Provide directions so visitors can navigate the building with ease., • Availability primarily on Thursday, Fridays and Saturdays, up to 18 hours a week., • Attend scheduled staff meetings., • Other tasks as assigned. Qualifications A successful candidate will meet many of these requirements, and have the desire and capacity to learn the rest on the job. • High school diploma or equivalent., • Experience cash handling and the ability to maintain an organized cash drawer., • Ability to learn nuanced ticketing policies and effectively communicate them to visitors., • Ability to provide excellent visitor experience in a fast paced environment., • Commitment to the Museum’s mission to provide customer service that is welcoming and inclusive to all., • Comfortability in leading groups of all ages., • Ability to work well within a team., • A positive attitude, • Ability to lift up to 25 lbs. and work on your feet., • Ability to implement Museum policies in a manner that is friendly but firm in order to maintain the safety of artifacts, artwork, and visitors. Preferred skills • Proficiency in language(s) other than English including but not limited to Italian, Spanish, Mandarin and Cantonese,, • Interest in Italian Culture and American History and/or related fields Museum overview: The new Italian American Museum (IAM) will serve as a cultural hub and community nexus for Italian Americans and the Little Italy neighborhood. Through permanent and temporary exhibits, robust educational and cultural programming, and collaborations with the community, the IAM will become the preeminent center for learning about and engaging with Italian culture/history as a platform for sharing Italian American voices and celebrating Italian American achievements. The Italian American Museum preserves, promotes, and celebrates the culture and history of Italian Americans, serving as a living record of their contributions to America and a bridge between the remarkable past and the evolving future of the community. By allowing Italian Americans to share their story in their own voice, the Museum will encourage a full appreciation of what it means to be Italian American. The IAM is committed to creating and cultivating a diverse community of talented, passionate people who are inspired to provide a premiere resource on Italian American culture and history. Our staff have the opportunity to grow their professional skills and work collaboratively with colleagues they admire and respect. To apply: Please send a copy of your resume and a letter of interest to the Museum’s Head of Education, Marie Palladino

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  • Counselor, Children and Families Services Program
    Counselor, Children and Families Services Program
    hace 24 días
    $68429–$75588 anual
    Jornada completa
    Manhattan, New York

    POSITION OVERVIEW The counselor will provide assessment, counseling, advocacy, and referral services to child witnesses of gender-based violence and survivors of teen dating violence. They will work with the clinical team to provide holistic, trauma-informed, survivor-centered clinical services. They will utilize a trauma-informed approach to promote clients’ rights and provide services in a manner that emphasizes safety, respect, and dignity. They will provide strength-based guidance and work to resolve the impact of gender-based violence in their young lives. RESPONSIBILITIES -Complete clinical assessments and treatment plans; -Provide mental health services for children and teens (from 0-21 years old) including short term individual counseling and crisis intervention with individuals and their families; -Collaborate with staff at other Sanctuary for Families sites to provide holistic services; -Advocate for and assist families/individuals in the negotiation of service delivery system to ensure receipt of appropriate clinical and related services; -Demonstrate competence in evidence-based modalities such as CPP (Child Parent Psychotherapy) and TF-CBT (Trauma Focused Cognitive Behavioral Therapy); -Develop effective relationships with children and families; -Facilitate appropriate clinical groups for clients, including, but not limited to, parenting skills groups; -Participate in team and agency meetings, individual supervisory meetings, case conferences and other meetings as requested; -Complete all appropriate paperwork, including case notes and reports, in a timely manner; -Assist with children’s room coverage to support team in providing services to families seeking services; -Conduct outreach and training related to gender based and domestic violence; -Perform other duties as assigned by the Clinical Supervisor; -Provide support and supervision to MSW interns as needed. -Hybrid work requirement with both remote and in-person formats. REQUIREMENTS -LMSW, LCSW, LMHC, LCAT, LMFT or similar degree. -A minimum of one (1) year of relevant work experience with victims of domestic violence, including work with children. -Bilingual English and Spanish required. -Experience providing counseling and supportive services to domestic violence survivors and their families required. -Experience facilitating support groups and dynamic community workshops required. -Ability to work flexible hours, a mix of hybrid and remote work, and at least 2 evenings a week. -Interest in working with clients from diverse backgrounds. -Computer literate in Microsoft applications required. Budgeted Salary: $ 68,429 - $75,588 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time; Salaried/ Exempt Work schedule is currently hybrid; must be able to meet job location schedule obligations Benefits: -Health, Dental and Vision Insurance -Employer-paid life insurance -Employer retirement contribution -Paid time off (Holidays, Vacation, Personal, Sick) -Generous Leave Policy -Flexible spending account / Health savings account -Student loan assistance -Tuition reimbursement program -Gym reimbursement program -Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.

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  • Sales Associate
    Sales Associate
    hace 2 meses
    $16.5 por hora
    Jornada parcial
    Manhattan, New York

    About Semibold: Semibold is a comfy, playful, and functional socks brand. To bring joy to our customers, each sock design features meaningful and unique patterns, with every design telling its own story, waiting to be discovered. Semibold’s designs appeal to both gift buyers and those looking to treat themselves, their families, and friends. Locations: • Columbus Circle Holiday Market (Outdoor) 12/1-12/31, • Herald Square Holiday Market (Outdoor) 12/3-1/2, • Grand Central Holiday Fair (Indoor) 11/9-12/24, • Moshi Moshi Market Brooklyn (Indoor) 12/13-12/18 🎄 Job Description We’re looking for enthusiastic, reliable Sales Associates to join Semibold at our NYC Holiday Market locations. As the face of Semibold, you’ll help customers discover the right products, share the stories and performance features behind our socks, and create a warm, engaging shopping experience throughout the holiday season. ✨ Responsibilities As a Semibold Sales Associate, you will: • Represent Semibold with professionalism, energy, and friendliness., • Learn our products, performance features, and design stories to make personalized recommendations., • Actively engage customers and work toward daily sales goals., • Handle checkout accurately using our POS system., • Maintain a clean, organized, and visually appealing booth., • Monitor inventory and communicate restocking needs promptly., • Assist with merchandising and product replenishment throughout the day., • Encourage customers to connect with Semibold on social media and assist with customer/KOC content when appropriate., • Open and close the booth on time and remain attentive to customers throughout your shift. ⏰ Work Expectations • Strict punctuality is required. You must arrive on time and be ready to work at the beginning of every scheduled shift., • No personal work, schoolwork, studying, or other non-work activities are permitted during shifts., • Laptops are not permitted during shifts., • Personal phone use must be kept to a minimum. Team members are expected to remain attentive to customers and booth responsibilities throughout working hours., • The booth may not be left unattended during a scheduled shift., • Employees are paid for actual hours worked. 🕒 Work Schedule • Grand Central Holiday Fair | 11/9–12/24 Nov 9–Dec 16: Mon–Sat: 10 AM–7 PM Sun: 11 AM–6 PM Dec 17–23: Mon–Sat: 10 AM–8 PM Sun: 11 AM–6 PM Dec 24: 10 AM–6 PM • Columbus Circle Holiday Market | 12/1–12/31 Mon–Thu: 11 AM–7 PM Fri–Sun: 10 AM–8 PM • Herald Square Holiday Market | 12/3–1/2 Mon–Sat: 11 AM–8 PM Sun: 11 AM–7 PM 💰 Compensation Base Pay: $16.50/hour Commission Structure Commission is calculated on individual recorded POS sales above $900 per day: • $900–$1,499: 5% on sales above $900, • $1,500–$2,499: 8% on sales above $900, • $2,500+: 10% on sales above $900 The commission rate is determined by your final daily sales total and applies to all eligible sales above $900. 🚀 Performance Bonus When total booth sales reach $5000 in a single day, the team working that booth will receive an additional $100 bonus. If multiple Sales Associates work the booth that day, the bonus will be shared equally. For shared shifts, individual commissions are based on each team member’s recorded POS sales. Commission Allocation • For shared shifts, commissions will be allocated based on each team member's recorded sales in POS. Payment • Paid every 2 days via Cash, Venmo, Zelle, or Wire Transfer. 📌 Requirements • Minimum availability of 3 days per week; weekend availability is strongly preferred., • Reliable, punctual, professional, and comfortable actively approaching customers., • Strong interpersonal and communication skills., • Comfortable working at indoor and outdoor holiday markets, including winter conditions., • Previous retail or sales experience is preferred., • Must notify the brand owner at least 72 hours in advance if unable to attend a confirmed shift, except in emergencies., • Positive attitude, strong work ethic, and willingness to learn about the Semibold brand and products., • No-shows are not accepted. Failure to show up for a confirmed shift without prior notice will result in immediate termination, and you will not be eligible for future shifts or employment with Semibold. 📩 How to Apply Please DM us with: • Your preferred location(s), • Available dates, • Whether you prefer half-day or full-day shifts, • A brief introduction and any relevant retail or sales experience We look forward to having you join the Semibold team this holiday season and help bring joy to our customers with our playful socks!

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