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Customer experience jobs in Valley Stream, New York - Page 2Create job alerts

  • Sales and Marketing Assistant
    Sales and Marketing Assistant
    30 days ago
    $50000–$70000 yearly
    Full-time
    Garden City

    Location: Garden City, NY Company: Limitless NY Industry: Sales & Marketing (Telecommunications) Employment Type: Full-Time | Remote work Unavailable Are you looking to kick-start a career in sales and marketing with unlimited growth potential? Limitless NY, a fast-growing marketing and sales firm located in Garden City, NY, is now hiring Entry-Level Sales and Marketing Assistant to represent top-tier telecommunication clients. We specialize in in-person, face-to-face sales that connect people with the right products and services while delivering exceptional customer experiences. What You’ll Do: • Represent nationally recognized telecom brands in a professional and engaging manner., • Promote and sell products and services through direct, in-person customer interactions., • Assist with account setup, billing questions, and product recommendations., • Meet or exceed daily and weekly sales goals., • Learn and apply sales techniques, product knowledge, and compliance guidelines., • Work closely with team leads and managers to develop skills and hit performance benchmarks. What We're Looking For: • Strong communication and interpersonal skills., • Self-motivated with a positive, team-oriented attitude., • Desire to learn, grow, and advance in a sales-driven environment., • Reliable transportation, • Recent graduates or career starters encouraged to apply! What We Offer: • Weekly Pay, • W2, • Paid training and ongoing mentorship., • Career advancement opportunities into leadership and management., • Networking events, professional development workshops, and travel opportunities., • A supportive team culture that celebrates growth and success., • Limitless growth. Limitless potential. Limitless Consulting. If you're ambitious, energetic, and ready to grow professionally—apply today to join the team at Limitless NY in Garden City, NY.

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  • Cook
    Cook
    1 month ago
    $24.88 hourly
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary: A Head Cook is responsible for preparing and cooking various food items according to recipes and monitors cooks production acting as a lead Main Duties and Responsibilities: • Assembles equipment according to airline specifications following procedures and assembly diagrams., • Packages and prepares alcoholic beverages for airline flights., • Keeps production areas in compliance with sanitation standards and customer requirements, • Documents inventory in compliance with requirements, • Follows directions., • Works as a member of a team., • Supports Hot Food leadership in monitoring team's production quality and efficiencies, • Additional duties may be assigned as deemed necessary by management Qualifications Education: • Culinary degree and/or cook certification is preferred Work Experience: • At least 2 years of experience cooking in a high volume institutional catering environment is preferred, • Experience with maintaining temperature logs for all food items prepared., • Recipe conversion experience required to accommodate the kitchen’s daily production needs. Technical Skills: (Certification, Licenses and Registration) • Not applicable Language / Communication Skills: • Read, write, and follow food specifications and menu guidelines, • Communicate effectively with supervisors and co-workers Requirements of the Job: • Handle various food products such as seafood, beef, pork, poultry, fruits, and vegetables., • Handle knives and kitchen tools properly., • Work assigned schedule which may vary and could include weekends and holidays, • Work overtime when required, • Arrive to work on-time, • Completes paperwork and related administrative duties, • Complies with company policies Work Environment • Handles pork, poultry, meat and fish products, • Will be exposed to extreme temperature changes and noise., • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift., • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours. Benefits of Joining the Gate Gourmet Team: • Free on-site cafeteria with hot and healthy meals, • Free parking, • Free uniforms and uniform laundering, • Weekly pay with option to use paycard, • Employee referral bonuses, • Company sponsored $10k Life Insurance (basic and supplemental available as well), • Vacation and sick benefits after 1 year, • Holiday pay after 1 year, • Recognition program including company merchandise, • Optional employee paid benefits include:, • Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability, • 401k with up to 3% company match for most locations and employees, • Membership in the American Airlines Credit Union, • Employee Assistance Program, • Discounts with T-Mobile, • Discount program with wide variety of vendors *Union language:* Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period. Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. *For further information regarding Equal Employment Opportunity Benefits: • 401(k), • Dental insurance, • Health insurance, • Vision insurance Work Location: In person

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  • Sales Associate
    Sales Associate
    30 days ago
    $50000–$70000 yearly
    Full-time
    Great Neck

    Entry Level Sales Associate Location: Garden City, NY Schedule: Monday-Friday Job Type: Full-Time | Entry-Level Launch Your Career with Limitless Potential At Limitless NY, we don’t just offer jobs — we build careers. Based in Garden City, NY, we’re a fast-growing firm specializing in customer acquisition and brand representation for industry-leading clients. We’re looking for an outgoing, motivated, and people-focused Entry Level Sales Associate to join our team. If you enjoy face-to-face interaction, solving problems, and turning interest into action, this is the perfect opportunity for you! What You’ll Do: • Engage with customers to understand their needs and offer tailored product solutions, • Represent client brands with professionalism and enthusiasm, • Drive sales through product knowledge and customer relationship-building, • Assist with promotional events, • Work with the team to achieve individual and sales goals, • Maintain a positive and energetic presence on the sales floor What We’re Looking For: • Excellent communication and interpersonal skills, • A friendly, upbeat, and professional attitude, • Ability to work in a fast-paced environment, • Previous sales, retail, or customer service experience is a plus (but not required), • Team player with a desire to grow and take on leadership opportunities What We Offer: • Weekly pay range $800-$1800 with commission and bonus, • Full training — no prior experience required, • Opportunities for growth into leadership and management roles, • A dynamic and supportive team environment, • Recognition and rewards for high performance Ready to take your career to the next level? Join Limitless NY and start building a future with no limits. Apply today and be part of something great!

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  • Sales Associate
    Sales Associate
    1 month ago
    Full-time
    Hollis, Queens

    Are you a motivated individual with a passion for sales and an interest in social media? Our dealership in Jamaica Queens is looking for a Vehicle Sales Consultant to help our customers find their perfect vehicle and enhance our online presence! Key Responsibilities: • Engage with customers to understand their vehicle needs and preferences., • Provide expert knowledge about our vehicles' features and specifications., • Conduct test drives and follow up with customers to ensure satisfaction., • Maintain and update our social media presence to promote vehicles, sales events, and dealership news., • Create engaging content for our social media channels, including photos and videos of our inventory., • Meet sales goals and contribute to our dealership’s overall success., • Build and nurture customer relationships to ensure repeat business and referrals. Qualifications: • Prior sales experience is preferred but not required; we are willing to train!, • Strong communication and interpersonal skills., • Basic knowledge of social media platforms and digital marketing., • Must possess a valid driver’s license and have a clean driving record. (DRIVERS LICENSE NOT MANDATORY, HOWEVER A PLUS), • Ability to work in a fast-paced environment and adapt to customer needs. What We Offer: • Competitive salary with commission opportunities., • Comprehensive training and ongoing support., • A vibrant work environment where teamwork is encouraged. If you’re ready to embark on an exciting career in automotive sales and showcase your social media skills, we want to hear from you! Please send your resume and or brief introduction

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  • Customer Service Agent
    Customer Service Agent
    1 month ago
    $45000–$60000 yearly
    Full-time
    Long Beach

    Law Firm Customer Service and Phone Specialist Salary: starting at $45,000–$60,000 position has growth potential Location: Oceanside, NY Job Type: Full-Time, On-Site About Us: We are a growing law practice dedicated to defending businesses against merchant cash advance companies and related financial disputes. We provide strategic legal guidance, negotiation, and defense while focusing on clear communication and strong client advocacy. About the Role: The Customer Service and Phone Specialist will be responsible for speaking with prospective clients, explaining our services, and guiding them through the intake and consultation process. Day-to-day responsibilities include handling inbound and outbound calls, qualifying leads, following up with prospective clients, maintaining accurate records, and helping turn inquiries into clients. You will work closely with attorneys and support staff to ensure a smooth transition from the initial call to legal representation. The role also includes meeting performance goals, participating in ongoing training, and helping improve processes that enhance the client experience and support company growth. Growth Opportunity: There is significant room for growth within the company. As the firm continues to grow, strong performers will have opportunities to take on additional responsibilities, develop their skills, and advance into leadership and management roles. Career advancement also comes with increased financial benefits, including opportunities for higher compensation and greater earning potential as your responsibilities, performance, and contributions to the company grow. Qualifications: -Excellent communication skills – Able to speak and write clearly and professionally. -Customer service experience – Comfortable answering questions, handling concerns, and working with clients. -Sales experience – Able to qualify leads, follow up with prospects, and turn leads into clients. -Training or mentoring experience – Willing to learn quickly and support other team members. -Goal-oriented – Comfortable working toward sales goals and performance targets. -Professional experience – Experience in a legal, financial, or professional services environment is a plus. -Computer skills – Comfortable using CRM systems, email, spreadsheets, and basic office software. -Organized and dependable – Able to manage multiple tasks, maintain confidentiality, and work well in a fast-paced environment. -On-site availability – Must be able to work on-site in Oceanside, NY. -Education – High school diploma or equivalent required. Additional education in business, communications, or a related field is a plus.

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  • Telesales Executive
    Telesales Executive
    1 month ago
    $4000 monthly
    Full-time
    Floral Park

    Telesales & Business Development Representative Company: Kavazi Job Type: Paid Position Department: Sales & Business Development About Kavazi Kavazi is a growing African lifestyle and fashion brand dedicated to celebrating the beauty, culture, and creativity of African heritage. We offer a diverse collection of African fashion, fabrics, jewelry and accessories, hair and beauty products, cultural products, gifts, and other specialty items for individuals, families, and businesses. Our goal is to bring authentic African culture, style, and craftsmanship to customers around the world through a convenient and engaging shopping experience. Job Summary Kavazi is seeking an energetic and results-driven Telesales & Business Development Representative to help expand our customer base and grow both our retail and wholesale business. In this role, you will connect with prospective customers, businesses, boutiques, retailers, resellers, event organizers, community organizations, and other potential buyers to introduce Kavazi's products and identify new sales opportunities. The ideal candidate is confident on the phone, enjoys building relationships, follows up consistently, and can turn conversations into sales opportunities. Key Responsibilities • Make outbound calls to prospective retail and wholesale customers to introduce Kavazi and its product collections., • Follow up with customers who have previously expressed interest, made inquiries, or shown interest in Kavazi products., • Identify and develop potential wholesale and B2B customers, including boutiques, clothing stores, African specialty stores, resellers, event organizers, community organizations, and other businesses., • Understand each customer's needs and recommend appropriate Kavazi products, collections, quantities, or purchasing options., • Promote Kavazi's African fashion, fabrics, family collections, jewelry, accessories, beauty products, cultural products, gifts, and other merchandise., • Generate interest in new arrivals, seasonal collections, special promotions, and wholesale opportunities., • Build and maintain relationships with prospective and existing customers to encourage repeat purchases and long-term business., • Respond professionally to questions regarding products, pricing, availability, ordering, and other customer inquiries., • Follow up on leads and quotations consistently to move opportunities toward a completed sale., • Handle customer objections professionally and negotiate within approved pricing and sales guidelines., • Maintain accurate records of calls, leads, follow-ups, customer conversations, and sales opportunities using the company's CRM or sales tracking system., • Identify promising markets, businesses, organizations, and customer groups that could benefit from Kavazi's products., • Collect customer feedback and share insights regarding popular products, pricing, customer preferences, and market opportunities with management., • Work closely with Kavazi's sales, marketing, e-commerce, and operations teams to improve customer acquisition and sales performance., • Meet established targets for calls, qualified leads, customer follow-ups, conversions, and sales. Qualifications • Previous experience in telesales, telemarketing, retail sales, inside sales, business development, or customer service is preferred., • Experience in fashion, apparel, fabrics, beauty products, lifestyle products, e-commerce, wholesale, or retail sales is an advantage., • Strong verbal communication skills with the confidence to speak with new customers and business owners., • Ability to build rapport quickly and maintain professional customer relationships., • Good sales, negotiation, follow-up, and objection-handling skills., • Comfortable making outbound calls and working toward measurable sales targets., • Basic experience with CRM software, spreadsheets, or other customer/sales tracking systems is preferred., • Ability to learn Kavazi's product catalog and confidently recommend products based on customer requirements., • Strong organizational skills and attention to detail when managing multiple leads and follow-ups., • Professional English communication skills; additional languages are a plus., • Interest in African fashion, culture, lifestyle products, or multicultural retail is highly desirable. Who We're Looking For We're looking for someone who understands that successful sales are built on relationships, consistent follow-up, and understanding the customer's needs. You should be comfortable speaking with both individual customers and business owners. Whether helping a customer discover the right outfit or introducing a retailer to Kavazi's wholesale products, you should be enthusiastic about representing the Kavazi brand and creating long-term customer relationships. Why Join Kavazi? At Kavazi, you'll have an opportunity to contribute directly to the growth of an emerging African lifestyle brand. You'll gain hands-on experience in retail sales, wholesale business development, e-commerce, customer relationship management, and market expansion. Your work will help introduce more customers and businesses to African fashion, culture, creativity, and craftsmanship while helping Kavazi expand its presence in the U.S. and beyond.

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  • Sales Account Representative
    Sales Account Representative
    1 month ago
    $17–$25 hourly
    Full-time
    Freeport

    Responsibilities: Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience. Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences. Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions. Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer • Hands on training in retail sales, customer service, and marketing promotions, • Ongoing mentorship in communication, presentations, and sales strategy, • Positive team environment with growth opportunities into leadership roles If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply!

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  • Accounting Assistant
    Accounting Assistant
    2 months ago
    $18 hourly
    Full-time
    Ozone Park, Queens

    Company Overview Worksman Cycles has been manufacturing heavy-duty bicycles, tricycles, and food vending trucks and carts in America since 1898. Job Summary We are seeking an energetic and detail-oriented Accounting Clerk/Administrative Assistant to join our team. In this vital role, you will support our accounting operations and administrative functions. Responsibilities • Manage day-to-day office operations, including answering phones, responding to emails, and greeting customers., • Sort and review freight invoices for payment, disputing them as necessary to resolve billing discrepancies., • Handle basic data entry and maintain an accurate invoicing database., • Support general administrative and office duties as assigned., • Monitor customer accounts, generate statements, and contact customers via phone or email regarding past due balances and payments., • Work with customers to establish payment arrangements where necessary. Requirements: • High School Diploma or equivalent required., • Experience in administrative and office support., • Previous Accounts Receivable and/or collections experience is a plus., • Proficiency in QuickBooks, Sage, or other accounting software is required., • Proficiency in Microsoft Office (Word, Excel)., • Strong organizational skills., • Ability to multitask and prioritize., • Reliable, professional, and a team player., • Bilingual is a plus (Spanish) Join us to be part of a company that values precision, efficiency, and dedication. Your contribution will help ensure our financial operations run seamlessly while supporting our ongoing growth. Pay: From $18.00 per hour Expected hours: 35.0 per week Work Location: In person

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  • Truck Driver
    Truck Driver
    2 months ago
    $23–$25 hourly
    Part-time
    East New York, Brooklyn

    We are hiring a dependable Non-CDL Truck Driver to handle daily local deliveries using our flatbed truck. You will deliver flooring materials to contractors and job sites across NYC, Brooklyn, Queens, and Long Island and doing transfers material between warehouses. We are looking for someone reliable, professional, and safe. Forklift experience is a huge plus. Driver will work out of both of our Queens and Brooklyn locations. **Excellent opportunity to turn part-time into full time position based upon performance. Open for discussion. Responsibilities: • Operate our non-CDL flatbed truck for daily deliveries, • Load, unload, and secure materials, • Assist in the warehouse when needed, • Complete daily truck inspections, • Follow all safety procedures and maintain a clean driving record Requirements: • Valid and clean driver’s license (Non-CDL), • Experience with a flatbed or box truck preferred, • Ability to lift 50–75 lbs, • Forklift experience is a plus Benefits: • 401k, • PTO, • Paid holidays Unique Floor Supply is a fast-growing flooring distributor serving contractors, builders, and homeowners across New York. With expanding warehouse and showroom operations in Brooklyn and Queens, we focus on delivering quality products, reliable service, and a smooth customer experience. Our team-driven culture is built on integrity, hard work, and long-term relationships, and we are continuing to grow as we improve our operations and technology.

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  • Crew Member
    Crew Member
    2 months ago
    $17 hourly
    Full-time
    Floral Park, Queens

    Buffalo Wild Wings GO 271-20 Union Turnpike, New Hyde Park, NY 11040 Evening crew Member 5pm-close Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, a flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family, and happiness. Duties & Responsibilities: • Take customer food orders, enter order information into the point-of-sale terminal, and accurately process payments, • Prepare raw ingredients and follow strict recipes., • Work in the back of house kitchen to prepare food, • Provide outstanding hospitality and service to all guests, • Maintain solid product knowledge to answer questions and make order suggestions., • Maintain a safe and clean working environment by complying with procedures, rules, and regulations., • Contribute to team efforts by accomplishing related results as needed, • Resolve customer complaints, provide relevant information, • Use proper portioning techniques., • Read tickets to determine what/when items need to be prepared., • Clean station floors, counters, tools, cutting boards, and preparation surfaces to ensure station is clean and sanitized at all times. Perks of the Job: • Employee Discount, • Flexible schedules, • Growth opportunities Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule, • Paid training Work Location: In person

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  • Forklift Driver
    Forklift Driver
    2 months ago
    $21–$24 hourly
    Part-time
    East New York, Brooklyn

    Job Title: Forklift Operator / Warehouse Associate Company: Unique Floor Supply Locations: Brooklyn, NY and Queens, NY Employment Type: Part-Time / Full-time About Us Unique Floor Supply is a growing flooring distribution company serving contractors, builders, retailers, and homeowners throughout the New York area. We operate a fast-paced warehouse environment with a strong focus on safety, organization, and professionalism. As we continue to expand, we are looking for a reliable and experienced Forklift Operator to join our team. Position Overview The Forklift Operator / Warehouse Associate is responsible for safely operating forklifts, loading and unloading trucks, organizing inventory, and supporting daily warehouse operations. This role requires attention to detail, safety awareness, and the ability to work efficiently in a team-oriented environment. Key Responsibilities • Operate sit-down electric and/or propane forklifts safely and efficiently, • Load and unload delivery trucks and contractor pickups, • Move, stack, and organize pallets of flooring materials (2,000–3,000+ lbs), • Assist with receiving and verifying incoming shipments, • Pick and stage orders accurately for customer pickup and delivery, • Maintain warehouse cleanliness and organization, • Perform daily forklift safety inspections and report maintenance issues, • Follow all OSHA and company safety procedures, • Assist with inventory counts and stock organization Qualifications • Minimum 2 years of forklift operating experience preferred, • Valid forklift certification (or ability to obtain certification), • Experience operating electric and/or propane forklifts, • Ability to lift heavy materials and work on your feet throughout the day, • Strong attention to detail and safety awareness, • Reliable, punctual, and team-oriented, • Basic understanding of warehouse systems or inventory software is a plus What We’re Looking For • Someone who prioritizes safety over speed, • A team player who communicates clearly, • A professional who takes ownership of their work, • A dependable individual looking for long-term growth Compensation & Benefits • Competitive hourly pay (based on experience), • 401(k) plan, • Paid time off, • Opportunity for growth within a rapidly expanding company If you are experienced, dependable, and ready to grow with a company that values integrity and professionalism, we encourage you to apply. To apply, please submit your resume if available and include a brief summary of why we should hire you.

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  • Marketing & Sales Associate
    Marketing & Sales Associate
    2 months ago
    $17–$25 hourly
    Full-time
    Garden City

    We are seeking a highly motivated and customer-focused Marketing & Sales Associate to play a key role in achieving our sales goals and delivering exceptional customer service. This position offers an opportunity to develop your product expertise and build a successful career in a fast-paced environment. Responsibilities: • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience., • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences., • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions., • Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals.

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  • Class A Truck Driver
    Class A Truck Driver
    2 months ago
    Full-time
    East New York, Brooklyn

    Company: Freight Evac Location: Brooklyn, NY Work Location: In Person (Home after every route) Date Posted: August 6, 2026 Pay: $300.00 per day Pay Schedule: Bi-weekly Job Type: Full-time or Part-time Schedule: Night Shift | 12-hour shifts What We Offer Competitive pay of $300.00 per day Home after every route Monthly performance incentives based on safety, attendance, and overall job performance Year-end performance bonuses for eligible drivers Opportunity for a pay increase after a successful 90-day performance review Stable, year-round work Please Note: Medical, dental, and vision insurance are not currently offered. Job Responsibilities Safely operate company-owned manual transmission tractors Transport freight in compliance with all DOT, federal, state, and company regulations Perform thorough pre-trip and post-trip inspections Report vehicle defects, accidents, violations, or equipment damage promptly Maintain accurate Hours of Service (HOS) logs and other required records Complete and submit all company and customer paperwork accurately and on time Operate regional routes within assigned service areas Read, write, and communicate effectively in English Qualifications Valid Class A Commercial Driver’s License (CDL) Manual transmission experience is required Minimum of one year CDL driving experience Clean driving record with no recent moving violations Ability to pass DOT drug and alcohol screening Strong knowledge of DOT regulations and safety requirements Reliable, punctual, and committed to safe driving practices

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  • Automotive service advisor
    Automotive service advisor
    2 months ago
    $50000–$90000 yearly
    Full-time
    Mineola

    Job Summary Join our dynamic automotive team as a dedicated Service Advisor, where your enthusiasm for cars and exceptional customer service skills will drive customer satisfaction and business success. In this energetic role, you will serve as the vital link between our valued clients and our skilled technicians, ensuring a seamless experience from vehicle drop-off to pickup. Your mechanical knowledge and sales acumen will help customers understand their vehicle’s needs while maximizing service opportunities. This position offers an exciting chance to grow within a fast-paced, customer-focused environment that values your automotive expertise and proactive approach. Duties • Greet customers warmly, listen attentively to their vehicle concerns, and accurately record service requests., • Provide detailed explanations of necessary repairs and maintenance services, utilizing estimating software and auto service management tools., • Upsell additional services such as oil changes, tire rotations, brake repairs, alignments, suspension work, and transmission diagnostics to enhance customer satisfaction and dealership revenue., • Prepare clear, detailed service estimates using computer-aided vehicle damage estimating systems and communicate these effectively to clients., • Coordinate with technicians to prioritize repairs, monitor progress, and ensure timely completion of all services., • Manage cash handling procedures accurately while processing payments and issuing receipts., • Maintain ongoing client communication throughout the service process, ensuring transparency and building trust., • Document all work performed in the dealership’s service writing system and follow up with customers post-service for feedback or additional needs. Skills • Proven experience as an automotive service advisor or in auto service management within a repair shop environment., • Strong mechanical knowledge with hands-on experience as a mechanic or service technician preferred., • Proficiency with estimating software, auto estimating tools., • Excellent customer service skills with the ability to communicate complex technical information clearly and professionally., • Ability to upsell services confidently while maintaining integrity and customer trust., • Knowledge of automotive diagnostics, collision repair processes, oil change procedures, brake repair, wheel alignments, suspension systems, shocks & struts, brake systems, transmissions, tire services, and other automotive repair specialties., • Experience with auto service writing software and familiarity with dealership operations is highly desirable., • Strong organizational skills with attention to detail in documentation and client communication., • Valid driver’s license with a clean driving record; ability to drive various vehicles safely. Join us in delivering exceptional automotive care by combining your technical expertise with outstanding customer engagement!

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