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Customer satisfaction jobs in Paterson, New JerseyCreate job alerts

  • Legal Secretary/Receptionist
    Legal Secretary/Receptionist
    10 days ago
    Full-time
    Paterson

    Job Summary We are seeking a dynamic and organized Secretary/Receptionist to be the welcoming face and efficient coordinator of our office. In this vital role, you will manage front desk operations, handle communications, and support administrative functions to ensure smooth daily operations. Your proactive approach and excellent communication skills will help foster a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office expertise while contributing to a vibrant team. Duties • Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly, • Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer service skills, • Manage incoming calls, direct inquiries, and take detailed messages for staff members, • Perform clerical tasks such as data entry, word processing, and maintaining organized files, • Support office management activities by coordinating appointments, scheduling meetings, and handling correspondence, • Assist with client communication and support tasks to enhance customer satisfaction, • Maintain a tidy front desk area and ensure all office supplies are stocked and organized Qualifications • Bilingual proficiency is highly preferred to effectively communicate with diverse clients and team members, • Knowledge in legal field, • Proven office experience with strong organizational skills and attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with general computer literacy, • Prior clerical or administrative experience demonstrating excellent time management skills, • Strong phone reception abilities with a professional demeanor and adherence to phone etiquette, • Experience with multi-line phone systems and front desk operations is advantageous, • Personal assistant or office management experience is a plus but not required Join us in creating a welcoming environment where professionalism meets efficiency! This role offers the chance to develop your administrative expertise while supporting a thriving team dedicated to excellence.

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  • Server Team Member
    Server Team Member
    26 days ago
    Full-time
    Lodi

    We are seeking an energetic and dedicated server to join our vibrant Brunch Restaurant in Bergen County. We are looking for someone who is interested growing, learning how to become a barista, work private parties, and take home cash at the end of the day. This role, is perfect for someone who enjoys hospitality and is a morning person. We are open 7 Days a week and we are looking for someone to work Thursdays - Sundays 7:30am-4pm. This paid position also includes cash tips at the end of the shift. Responsibilities Greet guests warmly and guide them through the menu, offering recommendations and enhancing customer experience. Take accurate food and beverage orders. Serve food, beverages (Matchas, Iced Lattes, etc...) with excellent presentation/ Process sales transactions efficiently, handling cash, credit card payments, and processing tips accurately Maintain cleanliness and sanitation standards in all service areas in compliance with food safety regulations Assist with food handling and preparation tasks as needed. Foster positive guest relations by providing attentive service, resolving issues promptly, and ensuring guest satisfaction at all times Requirements Previous experience in food service or restaurant environments is preferred but not necessary. Strong customer service skills with the ability to engage guests professionally and courteously Ability to handle cash transactions accurately while maintaining efficiency during busy hours Excellent time management skills to prioritize tasks effectively in a fast-paced setting Basic math skills for processing sales transactions and managing tabs confidently Understanding of food safety protocols, sanitation standards, and proper food handling procedures Hospitality or food industry experience that demonstrates adaptability and teamwork Join us as a Server where your energy fuels memorable experiences! Bring your passion for hospitality, your love of great food and drinks, and your commitment to guest satisfaction. We’re excited to support your growth in a lively environment that values your contributions every step of the way. Pay: $23.38 - $28.16 per hour Expected hours: 30.0 per week Work Location: In person

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  • Master Barber/Stylist
    Master Barber/Stylist
    1 month ago
    Full-time
    Woodland Park

    Join our dynamic team as a Master Barber/Stylist, where passion for hair artistry meets exceptional customer service! In this vibrant role, you will showcase your expertise in barbering and styling to create personalized looks that boost confidence and express individuality. As a key contributor to our salon’s welcoming atmosphere, you’ll deliver top-tier grooming services while fostering lasting client relationships. This paid position offers an exciting opportunity to elevate your career in a fast-paced, growth-oriented environment dedicated to beauty excellence. Duties Perform professional barbering and hairstyling services including haircuts, fades, shaves with straight razors, and intricate styling techniques. Provide expert hair coloring, hair extensions, and hair care consultations tailored to each client’s needs. Deliver specialized treatments such as hair threading, makeup application, and nail care to enhance overall client satisfaction. Maintain impeccable sanitation standards by thoroughly cleaning tools and workstations in compliance with health regulations. Utilize salon software like MINDBODY for appointment scheduling, client management, and retail sales tracking. Engage with clients through effective communication, understanding their preferences, and offering personalized recommendations. Upsell retail products and add-on services confidently to maximize client experience and salon revenue. Mentor junior team members by sharing techniques, industry insights, and fostering a collaborative environment. Requirements Valid cosmetology or barbering license as required by state law. Proven experience working in the beauty industry with proficiency in hair styling, coloring, and grooming techniques. Strong knowledge of salon software systems such as MINDBODY for scheduling and client management. Expertise in hair care treatments including extensions, coloring theory, and sanitation protocols. Skilled in customer service with excellent communication skills to build rapport and ensure client satisfaction. Ability to perform precise haircutting using scissors, clippers, straight razors, and other tools. Knowledge of retail math for effective upselling of products like hair care items and cosmetics. Experience mentoring or training team members is a plus. Join us if you’re passionate about transforming looks while delivering an energetic customer experience! We’re committed to supporting your growth through ongoing education in advanced styling techniques and industry trends—making every day rewarding for both you and our clients. Benefits: Flexible schedule Free parking Opportunities for advancement Work Location: In person

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