Senior NetSuite ERP Implementation Project Manager
22 days ago
Austin
Job Description The Senior NetSuite ERP Implementation Project Manager for a 6-month contract to assess, stabilize, and drive forward an active NetSuite implementation for a health supplement business. Senior NetSuite ERP Implementation Project Manager will join an implementation already in progress, determine the true current state, identify risks and gaps, organize priorities, and create a practical roadmap for short-term stabilization, medium-term execution, and long-term ERP maturity. The environment includes health supplements, sales operations, inventory, purchasing, item master data, fulfillment, finance, process controls, reporting, and related operational workflows. This is not a generic project coordination role. The right contractor must understand enough NetSuite, ERP implementation, inventory/process flow, and business operations to challenge assumptions, organize decision-making, and drive execution. Key Objectives 1. Current-State Assessment The contractor will determine: • What has been completed., • What is partially complete., • What is blocked., • What has not started., • What decisions remain unresolved., • Where business requirements and NetSuite configuration do not align., • Whether current plans support a realistic go-live. 1. Short-Term Stabilization Within the first 30 days, the contractor should establish: • Implementation health assessment., • RAID log: risks, actions, issues, and decisions., • Critical-path plan., • Vendor accountability structure., • Internal ownership model., • Executive status reporting., • 30/60/90-day recovery roadmap. 1. Medium-Term Execution The contractor will drive implementation progress across: • Finance and accounting., • Sales order processing., • Inventory management., • Procurement and purchasing., • Item master governance., • Fulfillment and warehouse processes., • Reporting and dashboards., • Roles, permissions, and approval workflows., • Data migration., • Integrations., • User acceptance testing., • Cutover and go-live readiness. 1. Long-Term ERP Readiness The contractor will help define: • Post-go-live support model., • Hypercare plan., • Enhancement backlog., • Process ownership., • Reporting roadmap., • Data governance., • Operational controls., • Long-term NetSuite support needs. Primary Responsibilities • Lead the assessment and stabilization of the NetSuite implementation., • Review project plans, SOWs, vendor deliverables, configuration status, open issues, testing status, data migration plans, and business requirements., • Facilitate discovery sessions with finance, sales, operations, inventory, procurement, warehouse, quality, customer service, IT, and leadership., • Translate business needs into clear NetSuite workstreams, owners, milestones, and deliverables., • Identify scope gaps, process gaps, configuration risks, reporting gaps, and operational readiness issues., • Manage implementation partner activities and hold vendors accountable for deliverables., • Build and maintain a realistic project plan., • Maintain issue, risk, decision, dependency, and change-control logs., • Coordinate UAT planning, test scripts, defect tracking, retesting, and business signoff., • Support data migration planning and validation., • Support cutover planning and go/no-go decision-making., • Provide concise executive-level status reporting., • Escalate risks early and clearly., • Help the company move from implementation uncertainty to a controlled execution path. Relevant Business Processes The contractor should be comfortable working across: • Lead/opportunity to quote/order., • Sales order to fulfillment., • Procure-to-pay., • Inventory receiving and adjustments., • Item setup and item master governance., • Lot/batch tracking where applicable., • Inventory costing and reconciliation., • Returns, credits, RMAs, and customer service workflows., • Financial close and reporting., • Operational reporting and dashboards., • Quality-sensitive or regulated product workflows. REQUIRED QUALIFICATIONS Bachelor's degree in Computer Science, Computer Information Systems or Business Administration. • 5+ years of ERP implementation project management experience., • 3+ years of NetSuite implementation experience., • Experience joining an implementation already in progress., • Strong understanding of NetSuite ERP business processes., • Experience with sales, inventory, purchasing, fulfillment, finance, reporting, and operational workflows., • Ability to assess unclear or incomplete project status and create an executable recovery plan., • Experience managing third-party implementation partners., • Strong executive communication skills., • Strong documentation and project governance discipline., • Experience with UAT, cutover, data migration, defect management, and go-live readiness. PREFERRED REQUIREMENTS • NetSuite certification., • PMP or similar project/program management certification., • Experience in supplements, CPG, food/beverage, manufacturing, distribution, or life sciences., • Experience with lot tracking, inventory controls, quality holds, production records, labeling, warehouse processes, or regulated product environments., • Experience with integrations involving ecommerce, EDI, 3PL, WMS, QMS, CRM, BI/reporting, or middleware platforms., • Familiarity with systems such as MasterControl, SPS Commerce, Celigo, Boomi, Shopify, Amazon, Salesforce, or similar platforms. Powered by JazzHR Es4U1RMiTA