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About the Role Join a leading global hedge fund as an IT support professional providing hands-on technology support in our NYC office. You’ll work closely with users and senior IT staff across a fast-paced, technology-driven environment. Core Responsibilities • Manage Active Directory accounts, groups, permissions, password resets, and MFA., • Provide Windows, Microsoft 365, Teams, Outlook, and application support both remotely and on-site., • Manage workstation patching and assist with server patching using KACE; monitor compliance and vulnerabilities., • Provision and troubleshoot RDP and VPN access and maintain remote/DR workstations., • Support Bloomberg terminals, trading-floor systems, developer tools, SQL tools, scheduling/container platforms, and approved AI applications., • Assist with tape restores, file/database recovery, and quarterly audit restores., • Deploy and decommission hardware, support office moves, printers, phones, inventory, and software licensing., • Own service desk tickets and walk-up, email, chat, and phone requests; maintain documentation and escalate issues as needed. Skills & Qualifications • 1–3 years of desktop support, help desk, or IT operations experience., • Hands-on Active Directory and Windows 10/11 experience., • Strong Microsoft 365, Teams, and Outlook knowledge., • Basic PowerShell and scripting skills., • Familiarity with KACE, SCCM, Intune, or similar endpoint tools., • Experience with workstation deployment, imaging, peripherals, asset management, and decommissioning., • Familiarity with RDP, VPN, networking, and standard security practices., • Regulated/controlled-environment experience is a plus., • Financial services and Bloomberg experience is a plus., • Relevant certifications are a plus. What We’re Looking For • Organized, detail-oriented team player with a professional, service-focused approach., • Strong communication skills and willingness to help users., • Discretion when handling confidential information., • Comfortable managing a high-volume support queue and following through on requests. Working Arrangements • On-site in NYC; no remote or hybrid option., • Occasional scheduled after-hours work for patching and restores., • Ability to move/install IT equipment and work in server rooms and wiring closets., • Occasional travel to the CT office as needed.

In this role, you’ll provide hands-on technology support to students, faculty, and staff while helping maintain reliable IT services across campus, including end-user support, systems troubleshooting, and audio/visual technology support for meetings, classes, and events. This role exists to deliver exceptional customer and managed IT services at Caldwell University by supporting PC, Mac, server, LAN, software, end-user, and audio/visual technology needs while ensuring issues are resolved accurately, professionally, and in alignment with established processes. What You’ll Do: Communication & Professionalism • Maintain excellent customer service and professional communication in all interactions — face to face, phone, email, and chat., • Be accountable for seeing assigned cases and tasks through to completion by providing detailed documentation of troubleshooting steps taken for each support request., • After completion, ensure user expectations are met and the issue is fully resolved., • Ensure productivity metrics are achieved and standardized processes are followed., • Ensure professional and courteous communication is maintained in all interactions., • Adhere to and enforce company and client information security policies., • Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer. Technical Support • Maintain and support a mixed PC and Mac technology environment., • Diagnose and repair telecom and networking infrastructure, partnering with the Network team for guidance., • Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs, and maintain knowledgebase content., • Support user accounts within Windows Active Directory, Microsoft 365, and Microsoft Exchange., • Participate in and maintain real-time inventory controls of assets, including procurement, deployment, and decommissioning of equipment., • Actively participate in departmental and client meetings., • Be available in the event of outages and urgent needs, which may include after-hours support., • Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues., • When applicable, assist other teams such as the Personal Support Center, Network, and Server administration teams on additional duties as assigned. Audio/Visual Support (Specialized Contribution) • Serve as the campus resource for AV setup, operation, and troubleshooting for meetings, classes, and University events., • Set up, operate, and retrieve audio/visual equipment including projectors, screens, audio mixers, microphones, cameras, and video conferencing systems., • Schedule, launch, and troubleshoot web conferencing platforms (Microsoft Teams, Zoom, Webex, and others)., • Assist with AV-related inventory maintenance and support the implementation of new AV equipment or technologies as needed., • Develop and maintain AV-related knowledgebase content and SOPs in partnership with ITSS staff and leadership. What You'll Bring: Experience & Skills • Minimum 2 years’ experience supporting Windows and Mac operating systems in a corporate or campus environment., • Thorough knowledge of Windows desktop operating systems and basic office applications., • Experience administering user and group objects in Active Directory., • Experience administering Office 365/Exchange mailboxes., • Experience with desktop imaging tools (SCCM/WinPE preferred)., • Ability to provide after-hours support., • Strong interpersonal and communication skills., • Attention to detail, with a focus on process adherence and organizational skills., • Strong analytical and problem-solving skills., • Self-starter with the ability to work independently as well as within a team environment., • Periodic travel may be required to remote sites for on-site support. Preferred Skills: • Experience supporting Office 365 and Windows server platforms., • Experience working with Active Directory, PowerShell scripting, and SCCM., • Experience supporting Cisco IP phones and Call Manager., • Demonstrated experience setting up and operating AV equipment including projectors, audio systems, cameras, and video conferencing hardware. Education & Certifications: • Two-year degree or higher preferred, or equivalent work experience., • Microsoft, CompTIA A+, or other technical certificates desired. Work Environment & Schedule: This role is based at Caldwell University and provides on-site technology support to students, faculty, staff, and campus events. The support department operates 24x7x365, and the IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments, duties, and daily tasks may change on a regular basis based on campus needs, outages, events, and service priorities. Who We Are: Collegis Education partners with higher education institutions to deliver technology, marketing, and enrollment solutions that support the full student lifecycle. Our teams work across institutions to improve operations, enhance the student experience, and drive meaningful outcomes for both students and our partners. For more information about Collegis Education, please visit _. Beware of Scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain of @mail.paylocity.com or @collegiseducation.com. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Role: Customer Service Associate (Tax) Location: Remote Employment Type: Contract (3-4 Months) Shift Timings (CT): 8:00 AM – 5:00 PM CT or 10:00 AM – 7:00 PM CT (Flexibility for overtime/weekends during peak season required) What You’ll Do As a Tax Support Representative, you will assist our business, individual tax software, and practice clients by resolving moderate to complex inquiries. • Resolve tax and software inquiries via phone, chat, and email using internal knowledge bases and support guides., • Identify, document, and escalate complex system or content issues while logging interactions in CRM (Salesforce)., • Participate in product testing, process improvement initiatives, and cross-train across various platforms., • Ensure absolute confidentiality and security of product and customer data. What We’re Looking For Minimum Qualifications: • Associate Degree / 2 years of college in a business-related field OR 1+ years of experience in accounting, bookkeeping, financial reporting, or sales/CRM., • Solid understanding of basic tax, accounting, and audit principles., • Strong written and verbal communication skills with a customer-first mindset., • Ability to thrive in a fast-paced environment, manage multiple priorities, and work flexible/overtime hours as needed. Preferred Qualifications: • Degree in Business, Accounting, or Finance., • Hands-on experience with CCH tax & accounting software or Salesforce., • Background in tax preparation, accounting, or tech/helpdesk support. Why Join Straive? • Work remotely from the comfort of your home., • Gain hands-on experience with market-leading tax and accounting software., • Collaborate with a supportive, global team driving AI and data innovation.

Location: East Coast, US (remote) Salary: Up to $300K OTE Own a greenfield US territory selling enterprise payment technology that cuts compliance costs by up to 80% Ideal Candidate: • 10+ years of SaaS sales experience, including enterprise solution or technical sales., • Track record of achieving $1M+ sales targets and closing complex enterprise deals., • Experience selling into the US contact centre market., • Proven ability to generate pipeline and drive revenue through channel partnerships., • Knowledge of payments, PCI compliance or customer experience technology is a strong advantage. About the Role: • Drive new business and expand existing enterprise accounts across a greenfield US territory., • Own complex sales cycles from prospecting and qualification through negotiation and close, using MEDDIC., • Build relationships with enterprise customers and channel partners to generate pipeline and grow revenue., • Identify opportunities to cross-sell new products and expand adoption across existing accounts., • Maintain a pipeline worth 4x quarterly quota, with accurate forecasting and account plans in HubSpot. About the Company: • Reduces annual compliance costs by up to 80% for enterprise customers, with 100% customer retention., • Secures customer payments across voice, chat, email and other channels in 50+ countries., • Two thirds of leads come through channel partners and marketing., • Senior leaders bring backgrounds at Microsoft, Finastra and Automation Anywhere., • Remote first team., • Develop a greenfield territory and help expand its AI-enabled digital payments offering.

NOTE: To apply, please send an email to people@haecpg.com with "Job Application - CX Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Customer Service Manager REPORTS TO: CX Lead ROLE TYPE: Full-Time OFFICE LOCATION: Headquartered in Brooklyn, NY but the role is fully remote HOURS: Must be comfortable with occasional weekend and holiday coverage About the Company Hae CPG is an operations, supply chain, and customer service partner for emerging and scaling beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to keep their businesses running smoothly as they scale. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our team manages the day-to-day workflows, partners, and processes behind the business, allowing brand leaders to stay focused on growth. Our customer experience services include day-to-day ticket management, pre-launch CX setup, customer service strategy, workflow and process optimization, escalation management, and customer feedback reporting and insights. Role Description The Customer Experience Manager plays a hands-on role in managing and delivering high-quality customer experience across multiple Hae CPG client brands. This is an execution-focused management position for someone who is equally comfortable working directly in the ticket queue and building the strategy, systems, policies, and processes behind it. You’ll oversee CX for assigned brands, from day-to-day ticket management and complex escalations to developing macros, SOPs, policies, workflows, and strategic recommendations. You’ll be expected to understand the broader CX technology ecosystem and advise clients on tools, processes, and best practices that improve both the customer experience and team efficiency. This role requires strong CX judgment and a deep understanding of e-commerce customer experience. We’re looking for someone who can assess a brand’s existing CX operation, identify gaps and opportunities, recommend improvements, and then execute against those recommendations. Responsibilities • Independently own day-to-day CX operations across assigned client brands, including direct ticket management and resolution, • Develop and maintain CX policies, SOPs, macros, workflows, escalation paths, and internal documentation, • Build and optimize CRM workflows, automations, tags, views, macros, and reporting to improve efficiency and service quality, • Evaluate existing CX operations and provide strategic recommendations around customer experience, policies, workflows, tools, and team structure, • Support pre-launch CX setup for new brands, including CRM configuration, policies, macros, workflows, escalation procedures, and customer-facing processes, • Own complex customer escalations and exercise independent judgment around refunds, replacements, exceptions, fraud concerns, and other sensitive situations, • Understand and navigate common e-commerce payment processors and payment methods to troubleshoot payment, refund, dispute, and order issues, • Manage and optimize customer interactions across CRM, chat, reviews, social commerce, and other customer-facing channels, • Understand and work within major review and reputation platforms, including responding to reviews and identifying recurring customer sentiment, • Monitor CX KPIs, ticket trends, customer feedback, and recurring issues and translate findings into actionable recommendations for clients, • Identify opportunities to improve customer satisfaction, reduce contact rates, improve resolution efficiency, and eliminate recurring friction points, • Partner closely with Hae's Operations team and client 3PLs to identify and resolve fulfillment-related CX issues, • Serve as a day-to-day CX advisor to assigned clients and confidently communicate recommendations, risks, trends, and opportunities, • Oversee and develop CX Associates and fractional agents through training, QA, feedback, and escalation support, • Work with 3PL to troubleshoot fulfillment challenges and roadblocks, • Step directly into ticket management during high-volume periods, launches, coverage gaps, weekends, holidays, or other business needs Requirements • 3-5+ years of experience, preferably within DTC, e-commerce, beauty, wellness, CPG, or high-growth startups, • Demonstrated experience independently owning CX for a DTC or e-commerce brand, • Strong hands-on experience with Gorgias and Zendesk, including building macros, rules, tags, views, automations, and workflows, • Strong working knowledge of Shopify and the broader DTC e-commerce ecosystem, • Demonstrated experience developing CX SOPs, policies, macros, escalation procedures, and workflows, • "No task is too big or too small" mindset; remains hands-on with day-to-day responsibilities, including ticket management, while also being able to think strategically and drive broader CX initiatives, • Ability to assess CX performance and translate customer feedback and data into strategic recommendations, • Strong understanding of CX KPIs and policies, • Experience training, mentoring, QCing and managing junior CX team members and fractional support, • Experience with TikTok Shop, Amazon, retail.com, or marketplace customer support, • Experience working with review and customer feedback platforms, such as Yotpo, Okendo, Trustpilot, or similar tools, • Experience working with common payment processors and payment methods, such as Shopify Payments, Stripe, PayPal, Shop Pay, Afterpay, Klarna, or similar platforms, • Excellent judgment and ability to independently make decisions in nuanced customer situations, • Excellent written and client-facing communication skills, • Strong working proficiency in Google Sheets and experience using data and reporting to support CX recommendations

SOW Analyst – Contract – Hybrid – $48.07 - $69.71/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking SOW Analyst x2 for Hybrid . ROLE DESCRIPTION • This role sits at the center of our Professional Services presales motion and is critical to coordinating opportunities and delivering high-quality, compliant Statements of Work for our customers. From initial request through booking, the SOW Analyst serves as a primary communication and coordination point, partnering closely with Sales, Solutions, Professional Services, PMO, Legal, Finance, and third-party partners. The role translates technical scope into clear, accurate, and executable Statements of Work while ensuring that details, decisions, approvals, and next steps are communicated and tracked. This position reports directly to LaCava, Christie and is a core member of the SOW Operations team. Success requires exceptional attention to detail, proactive communication, and a strong sense of responsibility for each opportunity from request through booking. The most successful people in this role are collaborative, humble, and curious—team players who take ownership, follow through on commitments, keep stakeholders informed, welcome feedback, and adapt as priorities, tools, and processes evolve. SOW Analysts coordinate and own the opportunity workflow from intake through final delivery, approval, and booking. They maintain accurate details, communicate clearly, follow up promptly, and provide visibility into status and next steps throughout the process. Day-to-day responsibilities include: • Serving as the central coordination point for assigned opportunities from initial request through booking, ensuring requirements, owners, dependencies, approvals, and next steps are clearly documented and communicated., • Partnering with Sales and Solution Specialists to clarify customer requirements and ensure scope alignment before drafting SOWs., • Providing proactive, timely status updates to stakeholders; confirming receipt of requests; clarifying incomplete or conflicting inputs; and following up consistently so opportunities do not stall., • Managing multiple SOW requests simultaneously, tracking status across Salesforce, SharePoint dashboards, Teams chats, and ScopeStack., • Creating customer-ready, legally compliant SOWs using approved templates and standardized language, while tailoring content to each engagement., • Validating cost, pricing, and margin assumptions by reviewing Level of Effort, rate cards, pricing sheets, and billing tables for accuracy and internal compliance., • Adjusting pricing, margin, or billing structures as required based on governance rules, deal strategy, scope changes, or feedback from Sales, Solutions, PMO, or Finance., • Coordinating reviews and approvals across technical, sales, PMO, legal, and finance stakeholders, including expedited and high-urgency requests., • Supporting changes in scope by assessing downstream delivery, financial, and margin impacts and working with Solutions and PMO to keep engagements viable and profitable., • Communicating priorities, deadlines, workload needs, and changing requirements within the SOW Operations team so work can be completed on time through collaboration, shared visibility, and mutual support. SKILLS & REQUIREMENTS • Exceptional attention to detail and a consistent ability to identify discrepancies across requests, SOW language, pricing, approvals, and opportunity records., • Strong verbal and written communication skills, including the ability to provide concise status updates, ask effective clarifying questions, document decisions, and coordinate across multiple stakeholder groups., • Demonstrated ownership and personal accountability, with the judgment and persistence to coordinate opportunities from intake through approval and booking., • Ability to produce clear, professional, customer-ready documentation., • Ability to manage time, prioritize effectively, and stay organized in a fast-moving environment., • Demonstrated responsiveness and follow-through in a fast-moving, collaborative environment (e.g., timely chat, email, and workflow communication)., • Demonstrated professionalism in both remote and in-office settings, including being prepared, on time, and respectful of shared schedules., • Ability to balance speed with accuracy while managing multiple requests simultaneously., • Solid working knowledge of Microsoft Word and Excel, including comfort reviewing calculations and structured pricing tables., • Ability to validate cost, pricing, and margin assumptions., • Ability to work independently while staying aligned with a distributed team and maintaining clear communication with teammates and management., • Familiarity with IT services, technical concepts, or professional services delivery (formal experience not required). Note: Direct SOW, proposal, pricing, or contract experience is helpful but not required. We are willing to train the right candidate with the right mindset and aptitude. • Exposure to Salesforce or similar CRM tools., • Experience with pricing models, margin analysis, rate cards, or services costing., • Experience with technical writing, proposal writing, or business documentation., • Prior experience supporting Sales, Consulting, PMO, or Finance teams. Experience reviewing, coordinating, or supporting contracts or other commercial agreements. Benefits/Other Compensation Medical, Dental, Life Insurance, 401K. Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570. Drug testing may be required; please contact a recruiter for more information. #LI-DNI

Livestream Sales Assistant – Luxury Handbags About Saconde Saconde is a fast-growing luxury resale company specializing in authenticated designer handbags, accessories, watches, and fine jewelry. We combine luxury retail, live commerce, technology, and trusted authentication to create a modern and exciting way for customers to shop for luxury goods. As we continue growing our livestream business across platforms such as Whatnot, TikTok Shop, eBay, and other live-commerce channels, we're looking for an organized and dependable Livestream Sales Assistant to support our hosts and keep our live shows running smoothly. About the Role As a Livestream Sales Assistant, you'll work alongside Saconde's livestream hosts from our Manhattan studio. While the host focuses on presenting products and interacting with viewers, you'll help manage everything happening behind the scenes. You'll be responsible for tasks such as pinning the correct products during livestreams, managing the product queue, monitoring comments, preparing merchandise, confirming product information, and helping the host keep the show organized and moving quickly. This is a great opportunity for someone who enjoys social media, luxury fashion, e-commerce, and fast-paced environments. You do not need to be comfortable being on camera. What You'll Do • Assist livestream hosts during live shopping shows on Whatnot, TikTok Shop, eBay, and other platforms., • Pin and unpin the correct products as they are presented during livestreams., • Manage the livestream product queue and make sure items are presented in the correct order., • Confirm product titles, SKUs, pricing, condition, and other information before items are shown., • Help launch auctions, Buy It Now listings, and other live-sale functions., • Monitor livestream comments and questions from viewers., • Alert the host to important customer questions or requests., • Help moderate comments and maintain an organized livestream chat., • Keep track of which products have been shown, sold, skipped, or still need to be presented., • Prepare upcoming products so the host can move quickly from one item to the next., • Hand products to hosts and properly receive and organize merchandise after presentation., • Handle luxury handbags, jewelry, watches, accessories, and other high-value merchandise carefully., • Coordinate with the host throughout the livestream to keep the show moving at a strong pace., • Help verify that the physical product matches the online listing before it is presented., • Assist with updating listings, prices, titles, or product information when necessary., • Help identify and resolve basic livestream or platform issues during shows., • Assist with lighting, cameras, microphones, phones, computers, and other livestream equipment when needed., • Help set up the livestream area before shows and organize it afterward., • Maintain an organized workspace and make sure merchandise is returned to the appropriate location., • Assist with inventory organization and product preparation., • Support multiple livestream platforms as Saconde expands its live-commerce operations., • Assist with short-form content, livestream clips, product videos, or behind-the-scenes content when needed., • Perform other livestream, e-commerce, inventory, and operational support duties as assigned. What We're Looking For We're looking for someone who: • Is organized, dependable, and detail-oriented., • Is comfortable working in a fast-paced environment., • Can multitask while paying attention to what is happening during a live show., • Is comfortable using computers, smartphones, tablets, and social media platforms., • Learns new software and technology quickly., • Understands or is interested in TikTok, Whatnot, eBay, social media, and livestream shopping., • Can follow a livestream host and anticipate which product needs to be prepared next., • Communicates clearly with hosts and other team members., • Can remain focused during longer livestreams., • Is comfortable working around high-value merchandise., • Can carefully follow product-handling and inventory procedures., • Is willing to learn about luxury handbags, jewelry, watches, accessories, and designer brands., • Is punctual and dependable for scheduled livestream shifts., • Has a positive attitude and works well as part of a team. You do not need to be a luxury expert when you start. However, you should be interested in learning about brands and products such as Chanel, Hermès, Louis Vuitton, Dior, Gucci, Prada, Saint Laurent, Cartier, Rolex, and other luxury designers. Experience Previous experience in any of the following is a plus: • Whatnot, • TikTok Shop, • eBay, • Livestreaming, • E-commerce, • Social media, • Luxury retail, • Fashion, • Retail sales, • Inventory management, • Order fulfillment, • Content creation, • Customer service, • Production assistance, • Live events Previous luxury or livestream experience is preferred but not required. We are willing to train the right person. Location - Manhattan, New York City This is a 100% on-site position. Employees will work directly with Saconde's luxury inventory, livestream hosts, computers, cameras, equipment, and merchandise from our Manhattan studio. This is not a remote position. Schedule Employees should have availability for approximately 3–4 or more livestream shifts per week, depending on the position's scheduled hours and business needs. Livestreams may take place during: • Weekdays, • Evenings, • Weekends Schedules will be established by Saconde based on business needs and employee availability. Reliability is extremely important because the Livestream Sales Assistant plays a key role in keeping scheduled live shows running smoothly. Compensation $22–$28 per hour This is a W-2 hourly employee position. Starting compensation within the posted range will depend on factors such as: • Relevant experience, • Whatnot or TikTok Shop experience, • E-commerce experience, • Luxury retail experience, • Livestream experience, • Technical ability, • Inventory experience, • Qualifications and demonstrated skills Employees will be paid in accordance with applicable federal, New York State, and New York City wage-and-hour requirements. Overtime will be paid when required by applicable law. Employment Status This position is structured as a W-2 employee position with Saconde and is not an independent contractor opportunity. Employees are subject to applicable Saconde workplace policies, scheduling requirements, inventory-handling procedures, confidentiality requirements, and other company policies. Employment is subject to applicable federal, New York State, and New York City employment laws. Equal Opportunity Saconde provides employment opportunities without unlawful discrimination. Applicants will be considered without regard to race, color, religion, creed, national origin, citizenship or immigration status, age, sex, pregnancy, gender, gender identity or expression, sexual orientation, disability, marital or partnership status, military or veteran status, genetic information, or any other characteristic protected by applicable federal, New York State, or New York City law. Reasonable accommodations will be provided where required by applicable law.

Job Description: The Profile • 10+ years front-end / full-stack; 8+ years hands-on React., • Works independently with light direction; product-minded; banking / financial services a plus., • 5+ years leading and mentoring developers. Must-Haves • React 18 (hooks, modern patterns) + strong TypeScript (ES2020+, generics)., • Webpack 5 Module Federation / micro-frontends — wiring host shells and remote MFEs. (Vite / Next.js / other modern build setups count too.), • State management (valtio / Zustand / Redux / Recoil) and react-router 6., • API & data fetching — REST (or GraphQL), and server-state libraries (React Query / SWR), with proper loading / error / cancellation handling., • Design systems (Mantine / MUI / Ant Design or similar) and HTML, CSS, SCSS/Sass; responsive, accessible UI (WCAG / ARIA)., • Real-time UI via Server-Sent Events (SSE) / WebSockets (e.g., LLM token streaming)., • Data-heavy dashboards — building performant, data-dense UIs (tables, grids, charts) that handle large datasets smoothly., • Testing: Jest + React Testing Library and E2E (Cypress / Playwright)., • Git workflow (branching, PRs, code review), CI/CD, and performance / bundle optimization (code splitting, lazy loading, virtualization)., • Familiarity with SSR / SSG (Next.js or similar) is a plus., • Node.js, • MongoDB / Mongoose, Postgres, Kafka (KafkaJS), JWT auth, OpenAPI / Swagger. Strong Plus — AI Interface Skills Priority: building chat / assistant UIs that stream responses token-by-token, code safely (XSS-safe), and visualize agentic tool-use workflows.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: US-Based Business Owners Using Google Chat Type: Contract Compensation: $250/hour Location: Remote Role Responsibilities • Own and manage a verified Google Business Profile (GBP)., • Utilize Google Chat regularly within your business., • Ensure a minimum of 500 internal messages across all DMs and Spaces., • Maintain active participation with at least 10 employees using Chat., • Review and manage message activity to ensure less than 10% of messages are from the past month. Qualifications Must-Have • Active owners or administrators of a verified Google Business Profile (GBP)., • US-based, English only., • Minimum 500 internal messages across all DMs and Spaces., • At least 10 employees actively using Chat., • Less than 10% of messages are from the past month. Compensation & Legal • One-time payment, up to $10,000. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description Role: Influencer Manager Mission: We're on a mission to make Raycon the most loved electronics brand in the world, where every product feels joyful, effortless, and personal. Creators are one of our biggest growth levers, and right now no single owner runs it like a business. We're hiring an Influencer Manager to drive the influencer program: the spend, the team, and the agency relationships that make it scale. Growth: Profitable growth with 5M+ customers and international expansion underway. Location: Remote Compensation: Competitive base + discretionary bonus Team: Reports to the VP of Marketing. Drives the influencer and merchandising team and owns our agency relationships across Partnership Ads, TikTok Shop, podcast, and radio. Partners closely with Paid Media, Creative, Product/Ecommerce, and Finance. Why Now: Creator content now drives a meaningful share of Raycon's revenue, but ownership hasn't kept pace with the program's growth. Influencer strategy, merchandising, and cross-channel creator execution are currently split across interim coverage. This role exists to give the function one real owner: someone who turns a fast-moving, multi-channel creator program into a system with a real P&L, a real team, and a real growth plan. Prove that, and you're ready for more scope. You'd Be a Fit If You Have: • 4+ years in digital marketing, including 2+ years leading influencer or creator performance marketing, with strong preference for DTC eCommerce experience, • Working knowledge of the influencer landscape across YouTube, podcast, radio, TikTok Shop, and Instagram, • Experience negotiating partnership terms and working inside influencer marketing platforms, • A track record of managing a team (direct reports, agency partners, or both) and holding them to revenue targets, • Excel fluency and a track record of turning campaign data into decisions that move ROAS, conversion rate, and AOV, • A highly organized operator who prioritizes, multitasks, and communicates proactively without needing direction, • A resourceful problem solver who stays level-headed under ambiguity and takes ownership of outcomes, not just tasks, • Genuine curiosity and a growth mindset: open to feedback, mentorship, and doing things differently as the program scales Key Responsibilities: • Influencer Program Ownership: Own the influencer program end to end: strategy, execution, and results, across YouTube, podcast, radio, TikTok Shop, and Instagram, in-house and agency, • Team & Agency Leadership: Manage the influencer team and our agency relationships, setting priorities and holding both to the same revenue targets, • Merchandising Strategy: Own product merchandising strategy: what gets seeded, gifted, or merchandised, to which creators and channels, and why, • Partnership Development: Source, develop, and pitch new creator partnerships, and support broader influencer sourcing across tiers, • Performance Optimization: Track influencer-attributed revenue, ROAS, conversion rate, and AOV on a daily, weekly, and monthly cadence, and optimize campaigns against growth and ROI goals, • Operational Process: Streamline the operational backbone of the program (sample shipping, creator correspondence, and follow-up) so it runs as a system, not a series of one-offs, • Channel Expansion: Identify and evaluate new channel and platform opportunities to reach target customers, expand reach, and stay ahead of creator trends, • Strategy & Roadmap: Contribute to the broader influencer strategy and roadmap, and bring commercial judgment to decisions beyond the channel itself What Success Looks Like: • Influencer revenue targets hit for four consecutive quarters, • A scalable creator program built on systems, not heroics: one that runs without you in the room, • Conversion rate and AOV trending up, with a clear line from creator activity to the result, • An active creator pipeline that's signed and producing, not just signed, • Demonstrated commercial judgment beyond influencer: proof you're ready for broader scope Why Work at Raycon: • Impact: Your program is a direct revenue line, not a marketing nice-to-have, • Autonomy: Own the strategy, the team, and the agency relationships from day one, • Team: Grounded, ambitious, and kind coworkers who get sh*t done Company Values: • Customer First, • Think Big, • Raise the Bar Every Day, • GSD: Get Sh*t Done Perks and Benefits: • 50% team discount on all Raycon products, • $1,500 annual L&D stipend (conferences, certifications, seminars), • $200 StubHub gift card for cultural events, • Team building budget (dinners, happy hours, employee appreciation), • Monthly team lunch + snack/soft drink budget, • March Madness bracket Interview Process: • Initial Call: Intro with our hiring manager on prior experience, aligning on vision, values, and impact, • Case Study: Designed to show how you think about creators as a revenue channel, • Leadership Chat: A conversation with a senior team leader to align on expectations and growth, • Final On-site Round: Visit the office and meet the team Raycon is an Equal Opportunity Employer. We believe no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions are made without regard to any status protected by applicable law. Raycon does not request salary history at any stage. Powered by JazzHR 9vmbzWKXz4

Job Description Who Are Metric Metric is a New York founded, high growth global recruitment business partnering with some of the world’s most cutting edge and innovative businesses to build world-class teams. The Opportunity Metric are hiring Business Development Executives to join our team in New York. This exciting opportunity will allow you to launch your recruitment career in fascinating global markets within Life Sciences, Medical Technology, Engineering or Construction. Salary: basic + an industry-leading uncapped commission structure of up to 60% What Metric Offers You? Exceptional Training: Receive market-leading training from day one, with ongoing development and mentorship from industry leaders. High Earnings: With our industry-leading commission structure of up to 60% you have the earning potential of $80,000 - $110,000+ in year one, $100,000 - $160,000+ in year two and $140,000 - $200,000+ year three. Career Progression : Average of at least two promotions in the first year with salary increases. Exciting Incentives: Enjoy paid socials, international travel, relocation opportunities, luxury incentives (like Rolex watches), and paid incentive holidays (Miami, Croatia, Barcelona, Mexico). Additional benefits: TriNet Medical Plan, 401k Plan, we’ve partnered with Uplift Mental Health to offer their Wellness Chat service to you and casual dress What Will Your Role Involve? Business development: Attract and manage new client accounts whilst developing and maintaining client relationships delivering search solutions at the highest level. Candidate Management: Manage the full recruitment process placing candidates globally into niche specialist markets. This will include headhunting, sourcing, screening calls, organising and preparing candidates for interviews, providing feedback and negotiating job offers. Autonomy: Enjoy full control over your client interactions and decisions. What Are We Looking For? Enthusiasm. Competitive spirit. Resilience. Articulate communication skills. A confident and positive attitude. The ability to work under pressure and meet targets. Bachelor’s degree preferred. Metric offers a truly unique and life-changing career opportunity. If you’re committed to working hard, bring an enthusiastic attitude, strive for high achievement, maintain resilience in the face of challenges and are willing to take accountability for your own partnerships, success awaits you at Metric. At Metric we recognize the value of a diverse team, and we encourage applications from people with varied experiences, perspectives, and backgrounds. Want to find out more? Visit our website Home - Metric Search (metric-search.com) Please note this is not a remote position.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Shopify Storefront Agent Evaluator Type: Contract Compensation: $40–$50/hour Location: Remote Commitment: up to 5 hours/week Role Responsibilities • Evaluate the Storefront Agent by simulating real shopper interactions, including product discovery, comparisons, and inquiries about sizing, stock, shipping, and returns., • Grade responses based on Relevance, Accuracy, and Safety to ensure they meet shopper expectations and adhere to store policies., • Provide concise feedback on any failures to ensure clarity for team members not present during evaluation., • Work independently to deliver precise and repeatable judgments on agent performance. Qualifications Must-Have • Consumer e-commerce fluency — you shop online regularly and understand effective product recommendations., • Careful, consistent judgment — apply the rubric uniformly across responses., • Clear, concise written English — articulate reasons for response failures in a sentence or two. Preferred • Hands-on Shopify merchant experience — familiarity with shopper behavior on Shopify stores., • Experience using AI shopping assistants or chat agents — understand common failure points., • Prior work evaluating, red-teaming, or annotating AI model outputs., • Familiarity with retail operations: catalog and variant structure, inventory, shipping, and returns policy. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description This 100% remote, 1099 independent-contractor life insurance sales role welcomes veterans and military spouses. You'll help families who asked for information understand their options and apply, working from home on a schedule you manage. What you'll actually do • Call or video-chat with people who already requested life insurance information from us, • Learn each household's situation and priorities before showing a single option, • Explain coverage choices in plain language, then complete the application together, • Follow every application through underwriting and keep the family updated until a decision, • Log each conversation and next step in the CRM as it happens, • Keep up with ongoing training on products, carriers, and state rulesWho this is a fit for, • Military service or military-family life is welcome here, but it isn't required, • Comfortable holding appointments by phone and video from your own home office, • Disciplined enough to run your day without someone setting the agenda, • A state life insurance license, or a plan to get licensed before your first sale, • Straightforward with people making real decisions for their families, • At least 18 and legally authorized to work in the United StatesWhat we provide, • Contracts with 43 carriers, so you recommend what fits instead of one company's lineup, • Access to exclusive lead systems, so your conversations start with people who asked first, • Weekly team calls, plus call reviews, scripts, and ride-alongs when you want them, • One-on-one mentorship from Ben and Andrea, who run the agencyThe honest part Compensation: paid under an independent contractor (1099) contract. If you need someone to hand you a daily schedule, this isn't the right fit. Apply through this listing; questions: (928) 889-6338. ------------------------------------------------------------------ The Wood Agency Life. Ben Wood, NPN 20251128. Independent insurance agency. Agents are independent contractors (1099) paid under contract. A state life insurance license is required before soliciting or selling business, and licensing timelines vary by state. Equal opportunity — we consider every applicant regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Baseball Fan – Live MLB Game AI Evaluator (US) Type: Contract Compensation: $100–$120 per task Location: Remote Commitment: Event-based Role Responsibilities • Follow live MLB postseason games and ask AI assistants real fan questions about live scores, win probability, player and team stats, rules, challenges, schedules, broadcasts, highlights, and expert-style analysis., • Run the same question on two AI products side by side, either as a single question or in a multi-turn conversation of 2 to 10 turns., • Capture share links and full screenshots of every conversation., • Rate each response for helpfulness, factual accuracy, and presentation. Choose which product performed better and write a clear rationale for your choice., • Work independently and asynchronously during game windows on scheduled game days. Qualifications Must-Have • Based in the United States., • 1+ year of professional work experience., • Solid baseball knowledge: rules, teams, players, and postseason structure., • Comfortable using AI chat assistants and web search., • Strong written English and sharp attention to detail. Preferred • Being an avid MLB fan or a general sports enthusiast., • Prior AI rating or evaluation experience. Start Date • As early as Saturday, October 3 Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training. Duties • Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat., • Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed., • Collaborate and coordinate with team members, floor supervisors and the logistics team. Requirements • Proficiency in English & Spanish (bilingual)., • Basic knowledge of Microsoft Office (Excel, Word, Outlook)., • Prior customer service experience (warehouse/logistics preferred)., • Strong written/verbal communication and organization skills., • Verifiable documentation to work in the U.S., • Availability to work on-site in a fast-paced warehouse. Position Details • Location: Hasbrouck Heights, NJ (client’s warehouse), • Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed, • Pay: starting $17-19/hour, based on experience, • Type: Full-time through our Staffing Agency Grace Staffing C&C. Apply or Email your resume: mata@gracestaffingcc.com, valentina@gracestaffingcc.com or call 646-330-1201. Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.

Job DescriptionOf the 10 million Americans struggling with opioid misuse, only 1 in 10 receive treatment. This is an accessibility crisis, and we are on a mission to solve it by bringing life-saving care to the 89% currently left behind. Through a single app, Bicycle Health combines Medication for Opioid Use Disorder (MOUD) with behavioral healthcare, drug screening, therapy, and peer support. As a Full Stack Software Engineer, you will be responsible for building, enhancing, and maintaining the technology that our patients use to receive high-quality care. You will work across our web and mobile applications to help provide efficient, modern, secure, and comprehensive telehealth services. As a key member of our engineering team, you will contribute to a mission-driven codebase that directly impacts patient outcomes. We're building something meaningful here, and we need someone who's excited about using their technical skills to make healthcare better for everyone. If you're ready to tackle meaningful challenges and grow with a team that values both technical excellence and human impact, we'd love to talk. Does collaboration, innovation, and the chance to make a real difference in healthcare sound exciting to you? Let's chat about how you can help shape the future of telehealth. Location: Remote Schedule: Full time (40 hrs) Target Pay Range: $120,000 - $160,000 per year + Equity - Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Benefits: • Discretionary PTO + 8.5 days of additional sick time + 10 paid holidays, • Paid parental leave, • 100% Employer Paid Employee Medical, Dental, and Vision Insurance, • Employer Paid STD & LTD, • 401k, • $50 monthly Remote Work Stipend You can expect to: • Use your knowledge of modern technologies (TypeScript, React, GraphQL, and Node.js) to implement, test, and maintain critical product features., • Partner with product managers, physicians, and staff members to build solutions that improve the patient experience., • Build and maintain features across our entire ecosystem, including mobile applications, TypeScript backend services, and cloud-based data layers, ensuring end-to-end functionality and performance., • Operate with openness and integrity, contributing to a diverse, inclusive, and low-ego collaborative environment., • Deliver value to our users reliably and transparently, maintaining high standards for code quality and performance., • Embrace Lean Startup behaviors, looking for ways to make technology and processes simpler and more efficient., • Build strong relationships with teammates and stakeholders, participating in code reviews and shared learning sessions., • Regular and predictable attendance is required. Qualities we're looking for: • 3-5 years of professional experience building and maintaining web or mobile-responsive applications and backend services., • Proficiency with React and Node.js. Strong experience with TypeScript is highly preferred., • Experience working with GraphQL or Express and designing/consuming RESTful APIs., • Familiarity with Google Cloud Platform (GCP) or similar cloud environments., • Understanding of iterative agile delivery, CI/CD pipelines, and writing testable, maintainable code., • A proactive approach to troubleshooting and a desire to take ownership of discrete features or modules., • Consistent access to a private work environment with high speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs. This is a full-time (40hrs per week) remote position. #LIRemote #zr About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We believe addiction treatment should be available to everyone who needs it. And with our technology-driven approach, we work to reach as many people as possible. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Our Commitment to Candidates • Real Human Communication: No "black holes" - we promise a response to every single applicant. Our goal is to keep you in the loop with clear updates. While application review times may vary, we commit to giving you updates within 3 business days after every completed interview., • A Fair Start: We believe everyone deserves a real look. We never use AI to auto-reject candidates., • Thorough but Respectful: We have a high bar for our team, so our process is rigorous. However, we promise not to make you jump through unnecessary "hoops." We aim for a process that is deep enough to get to know you, but lean enough to respect your schedule., • Specific Feedback: We want every conversation with us to be worth your while. If you spend time interviewing with our team, we're happy to share personalized feedback to help you in your career journey—if that's something you'd find helpful! Curious about how the Talent Team uses AI? Learn more. Candidates must be currently authorized to work in the United States on a full-time basis and physically reside within the US. Bicycle Health does not offer visa sponsorship now or in the future for this role. Notice to Recruitment & Staffing Agencies: Bicycle Health is not utilizing outside recruitment, staffing agencies, or search firms at this time. We do not accept unsolicited resumes, and any unsolicited submissions will be considered the property of Bicycle Health with no agency fees owed. We respectfully request that agencies do not email or contact our employees regarding open roles. Thank you! Recruitment Scam Notice We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note: • All official communication from our recruiting team will come from an @bicyclehealth.com email address., • We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process., • We will never request your Social Security number or banking information before an offer of employment is made., • We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps. If you believe you have been contacted by someone misrepresenting our company, please report it to careers@bicyclehealth.com. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job DescriptionWho We Are: Same Seats. Better Prices. Among the fastest growing technology companies, TickPick is reshaping the secondary ticket marketplace, putting money back in the wallets of live event-goers. Since inception, we have saved our customers over $55 million in service fees. Our BestPrice Guarantee backs up our promise to deliver better prices than our competition. For the last five years, TickPick has been named a Deloitte Technology Fast 500 award winner and has landed on lists of Inc. 5000's and Crain's New York Business' Fast 50. If you are passionate about concerts, sports, or theater, and want to see your skills and experience have a direct impact on a fast growing company, TickPick is the place for you. Who You Are: We are hiring a Senior Paid Search Manager to own SEM end to end. For at least the first 12 to 18 months you will live in paid search: auditing the account, testing relentlessly, building automation alongside engineering, and scaling our search budget efficiently. This is deep, hands-on channel craft for someone who wants to run the account themselves and shape the tooling around it, and it is scoped to grow with its results. What you’ll accomplish in your first year • A fully audited account (structure, assets, settings, and tracking) and the optimization roadmap that comes out of it., • A disciplined test-and-learn program across major platform capabilities, including AI Max and other Smart Bidding approaches., • Customer-match-based bidding strategies and incrementality testing that calibrate our targets and attribution., • AI-driven automation that builds on the work TickPick has already shipped, not a restart.Responsibilities Account and optimization • Own paid search strategy, execution, pacing, and optimization end to end., • Build and refine campaign structure across brand, non-brand, competitor, event, seasonal, and promotional categories, managing keyword coverage, bids, copy, and targets., • Manage the account actively, making multiple bidding, budget, and pacing updates per day., • Run the tactical craft: search-term mining and negative-keyword hygiene, RSA and asset-level creative testing, and Quality Score diagnostics across landing page experience, ad relevance, and expected CTR., • Plan for seasonality around the sharp, predictable spikes of major on-sales, using seasonality adjustments and data exclusions to keep bidding ahead of demand. Testing and automation • Develop advanced bidding frameworks beyond platform defaults (tCPA, tROAS, value-based bidding)., • Build the test-and-learn roadmap for major platform capabilities, including AI Max and other Smart Bidding forms., • Build or co-build AI and automation tooling for auditing, bid and budget optimization, and reporting, and own AI or ML integration into the channel. Measurement and partnership • Optimize against CAC, CPA, ROAS, and LTV, connecting channel results to business outcomes., • Protect conversion tracking and measurement integrity, including enhanced conversions and value accuracy, since every bidding and budget decision downstream depends on it., • Run incrementality testing (geo holdouts, brand-search pause tests) to isolate paid’s true contribution and calibrate targets and attribution., • Monitor competitor activity through Auction Insights and adjust strategy and pacing accordingly., • Manage budgets and forecasting, supporting business reviews with weekly reads and quarterly reviews., • Partner with Engineering, Data and Analytics, Creative, Brand, and Lifecycle, and work with web and product on landing page and message-match optimization. Requirements • 5 to 8 years in paid search or performance marketing, with your tactical depth intact, whether you rose quickly and stayed close to the craft or are a more senior operator returning to hands-on work., • Deep tactical mastery of Google Ads (Microsoft Advertising a plus). You build and optimize campaign structure and bidding personally., • Demonstrated use of AI at a software level. You have built or co-built tools, with a technical partner, a software kit, or on your own, that turn paid-search best practices into automated auditing, bid and budget optimization, and reporting. This is beyond platform-native automation and chat prompting., • Advanced bidding fluency (tCPA, tROAS, value-based) and budget management against CAC, CPA, ROAS, and LTV., • Strong analytical and quantitative skills, including query-level analysis. SQL and BI tools a plus.Preferred qualifications, • Broader paid-acquisition experience (paid social, app install). SEM is the focus, but breadth informs how you build and opens future scope., • Experience with Search Ads 360 or third-party PPC tooling., • Sports, entertainment, and/or two-sided marketplace experience., • Bachelor’s degree in engineering or the sciences. Benefits • A hybrid in-office approach, enabling remote work a portion of each week, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan Contribution (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • $100 Monthly Stipend to Attend Live Events, • Employee Outings, • Free Lunch & Snacks The estimated pay range for this role, based in New York City, is $145,000 - $175,000. This role will be eligible to participate in our company’s equity program. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits, and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description. However, we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate. Diversity at TickPick: At TickPick, we know that diversity of all types, in an environment that pursues equity and inclusion, strengthens our organization’s culture. When our employees are representative of the communities we serve, with diversity in demographics and a broad set of backgrounds, we provide a superior experience for both our customers and our employees. Fostering an open and supportive environment where our employees are empowered and encouraged to bring their whole selves to the table enables TickPick to thrive. The diverse approaches and collaborative problem-solving that result enable us to provide an innovative, nimble, and creative marketplace for our customers and sellers. This belief is central to who we are and what we do, and we are proud of it. TickPick, LLC is proud to be an equal opportunity employer open to all qualified candidates regardless of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you'll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you'll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you'll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365. We are currently hiring for the following shift: • Monday-Friday 3-11:30p EST What You'll Do: • Drive program engagement by clearly communicating the value of Maven's care coaching model, optimizing opt-in rates, and supporting long-term behavior change, • Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven's clinical program design, • Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach, • Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members, • Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels, • Collaborate with providers on members' care teams to translate clinical recommendations into actionable next steps, • Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action, • Remove barriers to care by coordinating seamlessly across Maven's digital network, in-person provider networks, and external partners as needed, • Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes, • Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed What You'll Bring: • 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes, • Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment), • Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure), • Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset, • Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes, • Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction, • Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment, • Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes, • Strong telehealth competency, including comfort in conducting phone outreach and video calls. Reliable access to high-speed internet, • Health coaching certification (NBC-HWC or ICF) is preferred, not required, • Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required, • Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required, • Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. We're looking for an Enterprise Account Manager to manage and grow relationships with large enterprise clients. This role requires a strategic, high-touch approach to client success, with a focus on onboarding, retention, and expansion. You'll collaborate with senior leadership to ensure that we exceed client expectations and drive long-term partnerships. What you'll do • Proactively uncover new use cases, stakeholders, and business units to expand Revivn's footprint within each account, • Lead the post-sale process for enterprise clients, ensuring smooth onboarding and strategic account growth, • Partner with executives to drive client expansion and address complex needs, • Take the lead in identifying automation and operational strategies that support scalable growth, • Engage with clients during quarterly strategy sessions and executive reviews, • Focus on developing long-term, sustainable relationships with large enterprise clients What we are looking for • Strong consultative selling skills with the ability to manage complex relationships at the enterprise level, • 3+ years of experience managing large-scale enterprise accounts in B2B sales, • Ability to present to and engage with C-level executives, • Proven track record of success in upselling and managing enterprise-level relationships, • Experience collaborating with cross-functional departments Bonus • Familiarity with selling a usage-based model, • Prior experience in strategy consulting, • A network that includes Heads of IT you can tap into If this sounds like you, apply! If you don't meet all of the qualifications but think you could be a match, we'd still love the chance to review your application. We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time. The base range for an Account Manager is expected to be between $100,000-$115,000 with an On Target Earnings (OTE) between $150,000 and $200,000/year, including bonuses or commissions. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. WHEN APPLYING PLEASE LET US KNOW WHAT KIND OF ROLE YOU'D BE INTERESTED IN We are an in-person team, and most roles are onsite in our Brooklyn, NY office. If you are not currently in NYC & the surrounding area you should be willing to relocate (for some roles, we will pay you to do this!). What We Are Looking for: • "Rigatoni" players (this is Revivn's Golden Rule - people who go the extra mile for each other), • Builders - who are ready to build, improve, and fix things without a blueprint, • Adaptable multitaskers who love to spin multiple plates, • Effective communicators and team players with infectious enthusiasm, • Players who are motivated by a high-energy, high-volume, and high-impact work environment Why we LOVE it here: • Do Work that Does Good: Joining us means being part of a B Corp committed to making a positive social and environmental impact. Your work contributes to a greater purpose, aligning with our commitment to using business as a force for good, • Startup Mindset: Embrace the startup mindset of innovation, agility, and thinking outside the box. Your creativity is your greatest asset, and your opportunities are endless, • Ownership and Impact: Experience the thrill of ownership and see your ideas directly impact the growth and success of Revivn, • Rapid Growth: Join a dynamic environment where rapid growth is not just a goal but a reality, • Close-knit Team: Become an integral part of a close-knit team where collaboration is key, and your voice matters in shaping our collective future, • Learning by Doing: Dive into projects headfirst and learn by doing. In a startup, every challenge is an opportunity to grow, • Casual and Fun: Work hard, but in a laid-back and fun atmosphere. Our startup vibe encourages camaraderie and a positive work environment, • Diverse Opportunities: In a startup, you wear many hats. Explore diverse opportunities and build a skill set that extends beyond your job description, • Continuous Learning: Embrace a culture of continuous learning, where curiosity is encouraged, and new skills are cultivated, • Recognition and Rewards: Your efforts won't go unnoticed – we believe in recognizing and rewarding excellence Our benefits: • Medical/Dental/Vision, • PTO / Hybrid Schedule (~80 Remote Days + Work from Anywhere Weeks), • 401K with Employer Match, • Citi Bike Discount & Commuter Benefits At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time.

Job Description The IT Support Analyst provides technical support to employees by troubleshooting hardware, software, network, and system issues. This role serves as the primary point of contact for end-user technology support, ensuring timely resolution of incidents, excellent customer service, and minimal disruption to business operations. The IT Support Analyst supports desktop systems, enterprise applications, user accounts, and IT equipment while contributing to continuous improvement of IT service delivery. CORE RESPONSIBILITIES: • Provide first- and second-level technical support for onsite and remote end users via phone, email, chat, and ticketing systems., • Diagnose and resolve hardware, software, operating system, network, and connectivity issues., • Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals., • Provision, modify, and deactivate user accounts, permissions, and access rights., • Support enterprise applications, including troubleshooting user access and functionality issues., • Manage and prioritize support tickets to meet established service level agreements (SLAs)., • Document incidents, resolutions, procedures, and technical knowledge articles., • Assist with onboarding and offboarding activities, including equipment setup and account management., • Perform software installations, upgrades, patches, and system updates., • Support conference room technology, audio/visual equipment, and collaboration tools., • Escalate complex issues to appropriate IT teams or vendors as needed., • Monitor recurring issues and recommend process improvements to reduce support requests., • Maintain IT asset inventories and assist with equipment lifecycle management., • Participate in disaster recovery, business continuity, and cybersecurity awareness initiatives., • Support IT projects, system implementations, and technology rollouts. QUALIFICATIONS Education • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred., • Equivalent combination of education, training, and experience may be considered. Experience • 1-3 years of experience in IT help desk, desktop support, or technical support roles., • Experience supporting Microsoft Windows environments and common business applications., • Experience using IT service management (ITSM) or ticketing systems. Technical Skills • Knowledge of Windows operating systems and Microsoft 365., • Familiarity with Active Directory, Entra ID (Azure AD), and user account administration., • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi., • Experience with endpoint management and device deployment tools., • Knowledge of cybersecurity best practices and endpoint security tools., • Ability to troubleshoot hardware, software, and connectivity issues efficiently. Competencies • Strong customer service orientation and communication skills., • Excellent problem-solving and analytical abilities., • Ability to prioritize multiple requests and manage competing deadlines., • Strong documentation and organizational skills., • Ability to work independently and collaboratively within a team environment., • Continuous learning mindset and adaptability to changing technologies. Physical Requirements • Ability to lift and transport IT equipment up to 30 pounds., • Ability to work at a computer workstation for extended periods., • Occasional travel between company locations may be required., • Dependable mode of transportation, • Work on a warehouse/production floor KORE VISION, MISSION, AND VALUES VISION To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. KORE VALUES • Customer Obsession: We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers., • Be the Spark: We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate., • Own the Outcome: We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense., • Grit & Positivity: We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments., • Challenge. Debate. But Be Human: We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Job Description AI Transformation Associate Flushing, NY | In-Person 4 Days per week (1 day remote) Note: Mandarin/Cantonese & English bilingual skills heavily preferred. About the Opportunity We are a rapidly growing healthcare and home care services organization focused on improving outcomes for seniors and individuals with disabilities through self-directed care models. Following a major NYC expansion, we're investing heavily in operational transformation, AI adoption, workflow automation, and scalable process improvement initiatives. This is a high-visibility role working directly with senior leadership to modernize operations across clinical, compliance, coordination, and administrative functions. The environment is fast-paced, entrepreneurial, mission-driven, and highly collaborative. You will get to dive head-first into a new frontier and one of the fastest growing career skill-sets which will set you up for a bright future, within a mission driven organization that serves those in need. Profile Overview: We are seeking an AI Transformation Associate to help lead operational transformation initiatives focused on AI implementation, analytics, digitization, workflow optimization, and scalable process improvement. This role sits at the intersection of operations, strategy, analytics, and emerging AI technologies. You will partner cross-functionally with leadership and operational teams to identify inefficiencies, implement practical automation solutions, and improve organizational workflows at scale. Key Responsibilities: • Lead operational improvement initiatives across clinical, compliance, care coordination, and administrative teams, • Identify manual workflows and redesign processes through automation, digitization, and AI-enabled solutions, • Partner with leadership to identify high-impact AI use cases and oversee pilot implementation, adoption tracking, and workflow integration, • Coordinate with internal stakeholders and external vendors on systems, dashboards, automations, and operational tooling, • Develop SOPs, implementation playbooks, workflow documentation, and training materials, • Track project timelines, dependencies, operational risks, adoption metrics, and measurable business impact, • Translate ambiguous operational problems into scalable, actionable solutions Desired Qualifications: • 2-5+ years of experience in management consulting, investment banking, business operations, strategy, AI implementation, or high-growth startup environments., • Experience working with AI tools (Claude Code, Chat GPT, LangChain, etc.), workflow automation, or operational technology implementations., • Strong analytical and problem-solving capabilities with the ability to synthesize complex information into actionable insights., • Experience preparing executive-facing presentations, reports, or communications., • Strong interpersonal skills with the ability to influence cross-functional stakeholders., • Fluent in Mandarin and English (spoken). Compensation & Benefits: • Competitive compensation package., • Medical, dental, and vision coverage., • 401(k) with company participation., • Paid holidays, vacation, and sick time., • High-growth environment with strong visibility and career progression opportunities.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We're looking for a Product Engineer to be the embedded technical presence for our customer-facing platform, based out of our Brooklyn office. This role is ideal for a full-stack engineer who wants ownership over both the "what" and the "how" - working directly with our customer-facing team to understand pain points, then building the fix yourself. You'll work closely with our Director of Engineering and customer-facing leadership to prioritize what gets built, and with modern, AI-enabled workflows to build it fast. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. What you'll do: Discovery & Product Ownership • Work directly with our customer-facing team and stakeholders to understand pain points, gather requirements, and identify what's worth building next., • Translate what you learn into clear problem framing, PRDs, and lightweight documentation., • Own feature and workflow improvements on our customer-facing platform, end to end. Engineering & Delivery • Build and ship the features and fixes you scope yourself, on our Ruby on Rails and React stack., • Use AI-native engineering workflows (agentic coding tools, AI-assisted review) as a core part of how you work, so more of your time can go toward the product half of the role., • Maintain documentation clear enough for teammates to pick up your work if needed. Support Engineering • Pick up customer-facing support fixes (P2/P3) as part of your regular workload—these largely originate from the same customer-facing team you're already embedded with., • Escalate P0/P1 issues to the broader engineering team. Cross-Team Collaboration • Confer regularly with our product team on roadmap overlap and technical sequencing where the platforms intersect., • Bring prioritization tradeoffs to the Director of Engineering for final sign-off—you own the framing and recommendation, leadership owns the final call., • Be a visible advocate for modern, AI-enabled engineering practices across the broader team. What we are looking for • Full-stack experience with Ruby on Rails and React in production., • Genuine, demonstrated fluency with AI-assisted engineering workflows—we'll ask you to walk us through real examples, not describe a philosophy., • Comfort owning a problem from a stakeholder conversation through to shipped code, and taking direct accountability for that full arc., • Comfort context-switching between proactive feature work and reactive support fixes without losing momentum on either., • Clear written communication—you'll be writing your own PRDs and specs., • Ability to work independently while staying coordinated with teammates in a different location and function. Who you are • You use AI tooling to genuinely move faster, not as a talking point., • You take full ownership—when a problem is yours to solve, you see it through from conversation to shipped code., • You're comfortable balancing planned feature work against unplanned support fixes, and know how to protect focus time without dropping urgent issues., • You communicate clearly in writing, and translate customer and stakeholder conversations into specs others can act on., • You're energized by being embedded with a team you build for, not working at a remove from them. If this sounds like you, apply! If you don't meet all of the qualifications but think you could be a match, we'd still love the chance to review your application. We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. The salary range for a Product Engineer is expected to be between $110,000 and $150,000/year. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. Revivn is the rare combination sellers dream of: the learning and growth potential of a startup with the stability of a proven business. We've been profitable since our inception 10+ years ago while revolutionizing how enterprises dispose of outdated IT equipment. Beyond recycling, we give hardware a second life and make technology accessible to those who need it most. Now we're looking for an Enterprise Account Executive to own the sales cycle for our most strategic enterprise opportunities, from first conversation to closed-won. You'll partner with our marketing team to turn targeted outreach into pipeline, run discovery and deal strategy with senior buyers, and hand off thriving accounts to our Account Management team to grow. This is a quota-carrying, high-ownership role for a closer who wants their work to fuel both Revivn's growth and a more sustainable, equitable world. About the Role This is a closing role at the heart of our go-to-market team. You'll carry a number, own a book of strategic enterprise accounts, and be the person who turns interest into revenue. You'll sell a usage-based model into some of the fastest-growing tech companies in the world, navigating complex buying committees and engaging IT and finance leaders along the way. You'll report directly to the Co-CEO/Co-Founder and work shoulder-to-shoulder with our marketing team on account strategy, while collaborating cross-functionally with Account Management to keep deals moving and customers successful. What You'll Do • Own the full enterprise sales cycle, from discovery and qualification through negotiation and close, • Run consultative discovery and tailor Revivn's value proposition to different stakeholders across complex buying committees, • Partner closely with marketing on account research, org mapping, and entry strategies for target accounts, • Build and manage an accurate pipeline, forecasting outcomes with clarity and keeping CRM hygiene tight, • Engage and present to senior stakeholders, including IT, finance, and C-level executives through both calls and in-person meetings that require consistent travel, • Negotiate and structure deals around a usage-based model, balancing customer value with sustainable growth, • Partner with Account Management on a smooth post-sale handoff that sets up long-term expansion, • Travel required on a monthly basis, • Share market and product insight back to Marketing, RevOps, Product, and Engineering to sharpen our go-to-marketWhat We're Looking For, • 4+ years of quota-carrying, closing experience in large B2B sales, • A proven track record of meeting or exceeding revenue targets and closing complex, multi-stakeholder deals, • Strong consultative selling skills with the ability to run discovery and lead deal strategy end-to-end, • Confidence presenting to and engaging with senior and C-level executives, • Operational rigor, you care about pipeline accuracy, forecasting, and CRM hygiene, • Resilient, competitive, and self-directed, you love the chase, own your number, and hate to lose, • Strong business acumen and high emotional intelligence, you know when to push and when to pauseBonus, • Experience selling a usage-based model, • A network that includes IT Executives you can tap into, • Background in a startup or founder/operator environmentWhy You'll Love It Here, • Real ownership: You'll carry your own book of strategic accounts and directly fuel Revivn's enterprise growth, • Built-in pipeline partnership: Work side-by-side with a dedicated marketing team focused on your target accounts, • Meaningful work: Every deal you close turns e-waste into opportunity, a win for both people and the planet, • Stability and growth: The upside of a startup with the foundation of a business that's been profitable for 10+ years If this sounds like you, apply! If you don't meet all of the qualifications but think you could be a match, we'd still love the chance to review your application. We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time. The On Target Earnings (OTE) for an Enterprise AE is expected to be between $200,000 and $300,000/year, including bonuses or commissions. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k).

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. Revivn is the rare combination sellers dream of: the learning and growth potential of a startup with the stability of a proven business. We've been profitable since our inception 14 years ago while revolutionizing how enterprise companies dispose of outdated IT equipment. Beyond recycling, we give hardware a second life and make technology accessible to those who need it most. Now, we're looking for a strategic Enterprise SDR who wants to break into high-stakes enterprise sales, chasing down the most exciting logos in tech and setting the stage for big deals. This is a launchpad into an Account Executive career. Why This Role Is Different You'll partner closely with Marketing and an experienced Enterprise AE, working to identify, engage, and break into high-value enterprise accounts. Think of this as your apprenticeship for enterprise sales where you'll learn to prospect with precision, strategy, and purpose, not volume. We're looking for someone ambitious, competitive, and sharp. Someone who wants to earn it and is ready to put in the work to grow in their sales career. What You'll Do • Build thoughtful, personalized outreach across email, phone, LinkedIn, and in-person events that earn real conversations, • Partner closely with Marketing and the Enterprise AE on account research, org mapping, and entry strategies for target accounts, • Join early-stage sales calls with the CEO and Enterprise AE to learn enterprise discovery and start taking ownership of your own meetings over time, • Develop a strong understanding of Revivn's value proposition and tailor it to different stakeholders, • Continuously improve your prospecting, messaging, and sales skills through feedback and coachingWe're looking for, • 1–2 years of SDR/BDR experience in SaaS, enterprise, or B2B sales; or an ambitious recent grad eager to break into enterprise sales, • Someone hungry to grow into an Account Executive role within 12–18 months, • A strategic thinker who can adapt outreach for complex buying committees — not just blast templates, • Highly competitive and resilient — loves the chase and hates to lose, • High emotional intelligence and strong business acumen — you know when to push and when to pauseWhy You'll Love It Here, • Direct path to AE: This role is designed to graduate into an Account Executive position, • Elite mentorship: Learn directly from top-performing AEs who know how to win Impact: Your work will directly fuel Revivn's enterprise growth and shape the future of our book of business If this sounds like you, apply! If you don't meet all of the qualifications but think you could be a match, we'd still love the chance to review your application. We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time. The base salary for an ENT SDR is expected to be $70,000 with an On Target Earnings (OTE) between $80,000 and $90,000/year, including bonuses or commissions. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k).

Job DescriptionDescription: The Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury by advancing innovative research and improving quality of life for individuals and families impacted by paralysis. Its National Paralysis Resource Center (NPRC) provides trusted information, real-time help, peer and family support, community investment, outreach, education, partnerships, and performance-driven services nationwide. It provides the most comprehensive knowledge, tools, and services for individuals impacted by paralysis through a dedicated Information Specialist team. Today, we seek a full-time Information Specialist (IS) Coordinator for the National Paralysis Resource Center (NPRC). This individual will provide information and referral services to people with paralysis, their families, and their caregivers. This position is responsible for using resources (for example, fact sheets, educational materials, and customized research) to answer client questions and help them navigate the complexities of paralysis. The coordinator will use approved tools and our client database to support timely responses, consistent documentation, and simple reporting that helps the team learn from its work. Note: this is a remote position for a US Based employee, who is available for a 9AM to 5PM Eastern Time work schedule Position Snapshot The individual is responsible for performing job duties, interacting with the community and coworkers, and managing oneself in a manner consistent with, and in support of, the organization’s mission and core values. This position is primarily remote with standard hours of 9:00 a.m.–5:00 p.m. Occasional on-site presence at the Short Hills, NJ office may be requested (for example, team meetings, trainings, or other program needs). Advance notice will be provided whenever practicable. Job Responsibilities • Respond to inquiries via phone, email, chat, and mail; record complete, accurate data in the CRM., • Provide materials and guidance; compile and send information packets using approved templates and the knowledge base., • Contribute to the Foundation’s social media presence by posting and responding across current and emerging platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok), coordinating with staff to ensure timely replies, accessible captions/alt text, and accuracy., • Use approved scheduling tools to plan and publish posts., • Apply approved templates to maintain consistency and accessibility., • Leverage approved chatbot/search assistants to locate resources and draft responses, per manager approval., • Moderate Nurse Linda and other webinars to support the speaker and promote NPRC services., • Perform literature searches to customize answers; forward new resources for inclusion in fact sheets and the knowledge base., • Participate in testing client-database features; follow data-entry standards that support simple dashboards and quality checks., • Write case summaries showing the impact of IS assistance., • Collaborate across departments to leverage the Foundation’s full range of expertise and service in support of our clients Additionally, this individual will perform periodic accountabilities such as: • Exhibit at national conferences to promote and explain NPRC services., • Attend webinars and in-service sessions to expand knowledge in paralysis and disability fields., • Participate in the internal review committee for Quality-of-Life grant approvals.Requirements: Required Qualifications • Two-year college degree required., • Ability to obtain and maintain accreditation as a Community Resource Specialist in Aging and Disability by InformUSA., • Excellent telephone etiquette; high comfort level communicating via phone., • Interest in assisting individuals living with paralysis, their families, and caregivers., • Empathy, compassion, and the ability to establish rapport quickly., • Organized, detail-oriented; able to multitask and prioritize cases., • Openness to approved AI-enabled tools (e.g., chatbot/search assistants) to support research, drafting, and triage—per manager approval. Language Skills • Excellent verbal, written, and communication skills required. Computer/Technical Skills • Intermediate level MS Office Suite skills., • Working knowledge of major social platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok)., • Advanced data-entry skills with careful attention to CRM/client database accuracy., • Comfort using approved templates, a knowledge base, and search/chat assistants to improve speed and consistency; follow manager guidance for new features and workflows., • Familiarity with approved AI helpers (e.g., chatbot workflows, AI-aided search, summarization); willingness to learn features introduced with guardrails., • Willingness to follow data standards enabling simple dashboards and routine quality checks. Preferred Qualifications • Four-year college degree preferred, • One to three years’ experience in a related field (such as nonprofit program services, health advocacy, community resources, or client support) or equivalent combination of education and experience, • Direct personal or professional familiarity with the paralysis community or other disability-related fields is highly valued., • Salesforce experience, • Experience using CRM dashboards or basic analytics; experience applying approved AI helpers in a service/helpdesk environment. Travel • Occasional travel for IS trainings or conferences to work at an exhibit booth., • Travel two to four times per year by plane, train, or automobile, with some overnight stays., • Occasional travel to the Foundation’s Short Hills, NJ headquarters for meetings, training, or organization events (e.g., all-staff gatherings or events). Physical Demands/Office Environment This position is primarily a sedentary, remote role, but includes periodic physical activity. As noted, the role includes occasional travel to conferences and periodic on-site activity at the Foundation's headquarters. They will need to be able to lift up to 20-lbs. • During travel: The individual must be able to set up (or support) with live events, including exhibit booths, presenter stages, and displays., • During on-site work at headquarters: The individual may occasionally need to move about inside the office to liaise with staff, access files, and use office machinery. Foundation is an equal opportunity employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Foundation is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect.

Job Description About Brillio Brillio is one of the fastest-growing digital technology service providers and a trusted partner to Fortune 1000 companies seeking to transform disruption into competitive advantage through innovative digital adoption. Brillio's professionals, known as "Brillians," combine deep technology expertise, design thinking, and a strong commitment to client success to deliver transformative outcomes. Recognized year after year as a Great Place to Work®, Brillio continues to attract top talent by offering opportunities to work on cutting-edge technologies and impactful digital transformation initiatives. Position Summary • We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards., • The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities • Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout., • Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements., • Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements., • Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems)., • Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences., • Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics., • Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency., • Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools., • Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams., • Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications • 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation., • Strong nice to have: understanding of healthcare call center operations, including member services, provider support, care management, and utilization review., • Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design., • Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications., • Experience with voice UX, IVR design, and contact center reporting/analytics., • Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features., • Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners., • Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education • Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. Preferred Experience Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro Remote position based in EST or CST. Know more about Brillio: https://www.brillio.com/join-us/ PPE: https://www.brillio.com/platform-and-product-engineering/ Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. Revivn is the rare combination sellers dream of: the learning and growth potential of a startup with the stability of a proven business. We've been profitable since our inception 14 years ago while revolutionizing how enterprises dispose of outdated IT equipment. Beyond recycling, we're giving hardware a second life and making technology accessible to those who need it most. Why This Role Is Different This isn't your typical Account Executive position. As our new Mid-Market AE, you'll be joining a nimble, elite team of reps where we've proven success - all you have to do is run to be a top performer. What You'll Do • Drive your own success with a carefully curated ICP list, managing the full sales cycle from discovery to close. On day one you'll have your list of targets and all the tools you'll need to win, • Develop strategy for prioritizing, targeting, and closing key opportunities in assigned target segment, • Hold discovery, demo, and negotiation calls to close new business, • Build your book of business with significant autonomy and support, • Leverage our strong reputation – our product is so valued that customers often bring us with them to new organizations, • Learn from a manager who knows how to win What We Are Looking for • You are not a run-of-the-mill sales person. You think outside the box and do whatever it takes to get deals done., • You know when it's time to measure twice and cut once vs. eye it-- we have a bias towards action and do not want strategy getting in the way of progress, • A pure hunter who is not going to wait for leads to be handed to them, • Comfortable with uncertainty and can thrive in a tight-knit, independent team without needing much guidance, • Creative thinker. Intelligent. Analytical. Possesses strong business acumen About You • 1-2 years of experience as an SDR or BDR, • Highly competitive- hates to lose more than loves to win, • Experience utilizing Linkedin Sales Navigator, • Verifiable sales success working at a start-up and/or growth stage companies, • Excellent verbal and written communication skills, • High emotional intelligence, • Constant situational awareness Bonus • Familiarity with selling a usage-based model, • A network that includes Heads of IT you can tap into If this sounds like you, apply! If you don't meet all of the qualifications but think you could be a match, we'd still love the chance to review your application. We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time. The On Target Earnings (OTE) range for an Account Executive is expected to be $140,000/year with uncapped commission. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job DescriptionCompany Description For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Concorezzo and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces. Job Description As a Seasonal E-Commerce Customer Service Associate, you will serve as a brand ambassador for Frette, a world-renowned leader in luxury linens. In this temporary holiday role, you will deliver an elevated, seamless omni-channel shopping experience by assisting online clientele with product selection, order management, and post-purchase support. The ideal candidate possesses an elegant communication style, high attention to detail, and a passion for providing white-glove service in a demanding environment. This temporary role will last through the holiday season and will conclude through end of January 2027. This roles hours will be from 10:00 AM - 5:00 PM (35 Hours per Week) Job Description • Omni-Channel Support: Provide knowledgeable, personalized, and sophisticated responses to client inquiries across phone, email, live chat, and text messaging., • Order Management: Securely process customer orders and modifications via remote communication channels, ensuring real-time accuracy within internal ERP and systems., • Service Excellence: Concurrently manage high volumes of incoming calls, emails, and messages, meetings, or exceeding Frette Service Standards for response times., • Client Consultation: Clearly communicate technical product specifications, care instructions, and corporate policies to seamlessly guide clients through purchasing decisions., • CRM Enrichment: Cultivate and nurture client relationships by meticulously tracking preferences and notes utilizing company CRM tools., • Logistics Coordination: Collaborate daily with our third-party distribution facility to prioritize pending shipments, communicate special handling instructions, and resolve fulfillment exceptions., • Website Optimization: Actively communicate bugs, website functionality issues, product description inconsistencies, or general checkout feedback to the internal E-commerce team., • Issue Resolution: Professionally navigate sensitive customer feedback or complaints, speaking persuasively and calmly to de-escalate concerns, and elevating critical matters to leadership when necessary., • Returns & Exchanges: Efficiently issue, track, and monitor Return Merchandise Authorizations (RMAs) to ensure rapid resolution and maintain high client retention rates., • Cross-Functional Collaboration: Foster positive, collaborative relationships with teams across our physical boutiques, outlet networks, and key wholesale accounts to ensure a unified brand experience.Qualifications SKILLS AND QUALIFICATIONS: • Minimum of 2+ years in a client-facing customer service, corporate account management, or digital clienteling role (luxury retail or premium e-commerce environments highly preferred)., • Ability to work fully onsite at our designated office location for the duration of the holiday season., • Prior hands-on experience with Salesforce Commerce Cloud (SFCC) and Microsoft Dynamics 365 is highly preferred and highly advantageous., • High proficiency across Microsoft Office suite applications, with an aptitude for learning specialized platforms quickly., • Self-motivated and proactive individual who thrives when taking initiative in a dynamic environment., • Natural team player who fosters positive working dynamics across interconnected departments., • Methodical, highly organized, and rigorously detail-oriented with a proven ability to multi-task under peak holiday volumes., • Exceptional verbal and written articulation, carrying an authentic, polite, and professional tone suited for discerning luxury clients., • Grace under pressure; capable of solving complex customer problems with ultimate patience and discretion. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Onsite It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Job Description Position Summary As a Seasonal Customer Experience Associate, you are the champion of customer service and fulfillment operations. You are responsible for supporting customer service via phone, email, and/or chat, answering questions, placing orders, and helping to resolve issues with order placement, fulfillment, and delivery. Our Customer Experience Associates are fun, energetic, and engaging in all of their interactions. They thrive on giving great service and are driven to discover new and creative ways to solve problems. This position is temporary, starting in October through the end of 2026. Who You Are • Organized: You keep track of all the moving parts. You enjoy working in a dynamic and fast-paced environment, and multi-tasking is no problem., • Action-Oriented: You always look for what you can do for the customer rather than what you can’t. You assess problems and make thoughtful, educated decisions to exceed customers’ needs and build repeat business., • Genuine: You naturally treat customers like a good friend and enjoy chatting with anyone on the phone. Whether it’s talking about a favorite cheese, guiding someone through using the website, recommending a pairing item for a menu, or addressing a fulfillment issue, you are friendly and authentic in your approach., • Confident: Things happen and you’re OK with that! You are calm, cool, and collected in all of your customer interactions. You are clear and engaging in your communication, always with the intention of making the customer happy., • Active Listener: You actively listen to key words or phrases allowing you to assess customers’ needs and tailor the experience to them. You make it known that you’ve heard what they’ve said so you can continue to build trust and credibility in your sales process., • Team Player: You communicate professionally and proactively with peers on your team and in other departments to find win-win solutions. You’re not afraid to ask for help when you need it! What You Do • Customer Service: Put the customer first by answering inbound calls, emails, and chats. Resolve customer questions, complaints, and feedback accurately on their first contact. Work through the team’s voicemail, email inbox and chat functions daily, keeping the team updated on outstanding issues and success stories., • Fulfillment: Work with our order fulfillment team to ensure orders are processed and shipped, troubleshooting existing orders that need extra attention., • Coordinate with Shipping Partners: Keeping an eye on all packages that are in transit on a daily basis. Set up messenger deliveries for in-town shipments and work with FedEx to troubleshoot any packages that run into issues reaching their final destination., • Collaborate: Join forces with other departments to manage operations and problem solve day-to-day., • Additional duties as assigned. What We Need From You • Availability between 10/20/2025 and 01/02/2026., • 2+ years administrative, operational, and/or customer service experience in a fast-paced office environment, • Impeccable communication and problem-solving skills, • Ability to type 60-70+ WPM with flawless grammar, professional tone, and formatting, • A reliable computer and broadband connection, • A quiet workspace that allows for uninterrupted phone-based customer service, • Proficient in Microsoft Outlook, Word, PowerPoint, and Excel, • Experience working with Netsuite or another cloud-based ERP/CRM like Salesforce or Epic is a plus, • Experience working in food service or sales a plus, • Knowledge and passion for cheese and gourmet grocery, • Weekend availability during November, December required Work Perks • 100% remote – work from anywhere in the U.S., • Weekly pay, • Product and class discounts ------------------------------------------------------------------------------------------------------------- About Us: Murray's Cheese was born in Greenwich Village in 1962, and the heart of our business still resides in New York City with many ways to experience Murray’s locally. At the counter, our cheese experts and mongers serve thousands of neighborhood regulars, commuters, and tourists every year at our two locations—the Bleecker Street flagship retail experience, which also includes our mac & cheese counter, and our shop in Grand Central Market. For those eager to learn more, we offer robust education and events programming and, for those looking to serve more, we provide catering of expertly crafted cheese boards and freshly made dishes. Oh, did we mention we also age our own cheese? Yeah, we do that too. We have state-of-the-art cheese caves in Long Island City. Because we like to share, we wanted to bring our exceptional cheese to people outside of New York too. So, we made Murray’s products available online at murrayscheese.com and in-store with a curated selection of specialty cheese in more than a thousand Kroger and Kroger-owned stores nationwide (and, growing every day!). And, through our wholesale business, you might enjoy Murray’s cheese at more than 600 restaurants across the country. ------------------------------------------------------------------------------------------------------------- Murray’s Cheese provides equal employment opportunities to all employees/applicants and prohibits discrimination and harassment of any type on the basis of race, gender, gender-identity/expression and transgender status, color, national origin, ethnicity, religion, creed, age, physical or mental disability (including gender dysphoria and being a certified medical marijuana patient), sexual orientation, marital, partnership, parental or familial status, citizenship status, pregnancy, childbirth, lactation or related medical conditions, military/veteran status, genetic information or testing (including predisposing genetic characteristics), domestic violence victim status, sexual abuse victim status, stalking victim status, caregiver status, unemployment status, consumer credit history, arrest or conviction record, or the perception that an employee has one of the above characteristics or any other consideration protected by federal, state or local laws. If contacted for an employment opportunity, please notify our HR team if you need accommodation. E-Verify Notice: • This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please see the attached notice for more information., • Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Por favor, consulte el aviso adjunto para obtener más información., • Attachment: E-VerifyParticipationPosterEngEs.pdf

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Baseball Fan – Live MLB Game AI Evaluator (US) Type: Contract Compensation: $100–$120 per task Location: Remote Commitment: Event-based Role Responsibilities • Follow live MLB postseason games and ask AI assistants real fan questions about live scores, win probability, player and team stats, rules, challenges, schedules, broadcasts, highlights, and expert-style analysis., • Run the same question on two AI products side by side, either as a single question or in a multi-turn conversation of 2 to 10 turns., • Capture share links and full screenshots of every conversation., • Rate each response for helpfulness, factual accuracy, and presentation. Choose which product performed better and write a clear rationale for your choice., • Work independently and asynchronously during game windows on scheduled game days. Qualifications Must-Have • Based in the United States., • 1+ year of professional work experience., • Solid baseball knowledge: rules, teams, players, and postseason structure., • Comfortable using AI chat assistants and web search., • Strong written English and sharp attention to detail. Preferred • Being an avid MLB fan or a general sports enthusiast., • Prior AI rating or evaluation experience. Start Date • As early as Saturday, October 3 Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Livestream Sales Assistant – Luxury Handbags \n About Saconde \n Saconde is a fast-growing luxury resale company specializing in authenticated designer handbags, accessories, watches, and fine jewelry. \n We combine luxury retail, live commerce, technology, and trusted authentication to create a modern and exciting way for customers to shop for luxury goods. \n As we continue growing our livestream business across platforms such as Whatnot, TikTok Shop, eBay, and other live-commerce channels, we're looking for an organized and dependable Livestream Sales Assistant to support our hosts and keep our live shows running smoothly. \n \n About the Role \n As a Livestream Sales Assistant, you'll work alongside Saconde's livestream hosts from our Manhattan studio. \n While the host focuses on presenting products and interacting with viewers, you'll help manage everything happening behind the scenes. \n You'll be responsible for tasks such as pinning the correct products during livestreams, managing the product queue, monitoring comments, preparing merchandise, confirming product information, and helping the host keep the show organized and moving quickly. \n This is a great opportunity for someone who enjoys social media, luxury fashion, e-commerce, and fast-paced environments. \n You do not need to be comfortable being on camera. \n \n What You'll Do \n\n • Assist livestream hosts during live shopping shows on Whatnot, TikTok Shop, eBay, and other platforms.\n, • Pin and unpin the correct products as they are presented during livestreams.\n, • Manage the livestream product queue and make sure items are presented in the correct order.\n, • Confirm product titles, SKUs, pricing, condition, and other information before items are shown.\n, • Help launch auctions, Buy It Now listings, and other live-sale functions.\n, • Monitor livestream comments and questions from viewers.\n, • Alert the host to important customer questions or requests.\n, • Help moderate comments and maintain an organized livestream chat.\n, • Keep track of which products have been shown, sold, skipped, or still need to be presented.\n, • Prepare upcoming products so the host can move quickly from one item to the next.\n, • Hand products to hosts and properly receive and organize merchandise after presentation.\n, • Handle luxury handbags, jewelry, watches, accessories, and other high-value merchandise carefully.\n, • Coordinate with the host throughout the livestream to keep the show moving at a strong pace.\n, • Help verify that the physical product matches the online listing before it is presented.\n, • Assist with updating listings, prices, titles, or product information when necessary.\n, • Help identify and resolve basic livestream or platform issues during shows.\n, • Assist with lighting, cameras, microphones, phones, computers, and other livestream equipment when needed.\n, • Help set up the livestream area before shows and organize it afterward.\n, • Maintain an organized workspace and make sure merchandise is returned to the appropriate location.\n, • Assist with inventory organization and product preparation.\n, • Support multiple livestream platforms as Saconde expands its live-commerce operations.\n, • Assist with short-form content, livestream clips, product videos, or behind-the-scenes content when needed.\n, • Perform other livestream, e-commerce, inventory, and operational support duties as assigned.\n\n \n What We're Looking For \n We're looking for someone who: \n\n • Is organized, dependable, and detail-oriented.\n, • Is comfortable working in a fast-paced environment.\n, • Can multitask while paying attention to what is happening during a live show.\n, • Is comfortable using computers, smartphones, tablets, and social media platforms.\n, • Learns new software and technology quickly.\n, • Understands or is interested in TikTok, Whatnot, eBay, social media, and livestream shopping.\n, • Can follow a livestream host and anticipate which product needs to be prepared next.\n, • Communicates clearly with hosts and other team members.\n, • Can remain focused during longer livestreams.\n, • Is comfortable working around high-value merchandise.\n, • Can carefully follow product-handling and inventory procedures.\n, • Is willing to learn about luxury handbags, jewelry, watches, accessories, and designer brands.\n, • Is punctual and dependable for scheduled livestream shifts.\n, • Has a positive attitude and works well as part of a team.\n\n You do not need to be a luxury expert when you start. \n However, you should be interested in learning about brands and products such as Chanel, Hermès, Louis Vuitton, Dior, Gucci, Prada, Saint Laurent, Cartier, Rolex, and other luxury designers. \n \n Experience \n Previous experience in any of the following is a plus: \n\n • Whatnot\n, • TikTok Shop\n, • eBay\n, • Livestreaming\n, • E-commerce\n, • Social media\n, • Luxury retail\n, • Fashion\n, • Retail sales\n, • Inventory management\n, • Order fulfillment\n, • Content creation\n, • Customer service\n, • Production assistance\n, • Live events\n\n Previous luxury or livestream experience is preferred but not required. \n We are willing to train the right person. \n \n Location - Manhattan, New York City \n This is a 100% on-site position. \n Employees will work directly with Saconde's luxury inventory, livestream hosts, computers, cameras, equipment, and merchandise from our Manhattan studio. \n This is not a remote position. \n \n Schedule \n Employees should have availability for approximately 3–4 or more livestream shifts per week, depending on the position's scheduled hours and business needs. \n Livestreams may take place during: \n\n • Weekdays\n, • Evenings\n, • Weekends\n\n Schedules will be established by Saconde based on business needs and employee availability. \n Reliability is extremely important because the Livestream Sales Assistant plays a key role in keeping scheduled live shows running smoothly. \n \n Compensation \n $22–$28 per hour \n This is a W-2 hourly employee position. \n Starting compensation within the posted range will depend on factors such as: \n\n • Relevant experience\n, • Whatnot or TikTok Shop experience\n, • E-commerce experience\n, • Luxury retail experience\n, • Livestream experience\n, • Technical ability\n, • Inventory experience\n, • Qualifications and demonstrated skills\n\n Employees will be paid in accordance with applicable federal, New York State, and New York City wage-and-hour requirements. \n Overtime will be paid when required by applicable law. \n \n Employment Status \n This position is structured as a W-2 employee position with Saconde and is not an independent contractor opportunity. \n Employees are subject to applicable Saconde workplace policies, scheduling requirements, inventory-handling procedures, confidentiality requirements, and other company policies. \n Employment is subject to applicable federal, New York State, and New York City employment laws. \n \n Equal Opportunity \n Saconde provides employment opportunities without unlawful discrimination. \n Applicants will be considered without regard to race, color, religion, creed, national origin, citizenship or immigration status, age, sex, pregnancy, gender, gender identity or expression, sexual orientation, disability, marital or partnership status, military or veteran status, genetic information, or any other characteristic protected by applicable federal, New York State, or New York City law. \n Reasonable accommodations will be provided where required by applicable law. \n

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineering teams to deliver integrated, future-ready customer experience solutions built on the Genesys Cloud CX platform. Responsibilities: • Lead the end-to-end architecture and design of Genesys Cloud CX solutions, • Translate business requirements into scalable, secure, and high-performing technical designs, • Define and drive the technical roadmap for contact center and CX platforms, • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems, • Provide hands-on technical leadership across solution design, development, testing, and deployment phases, • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed, • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms, • Ensure solutions meet security, compliance, and performance requirements, • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovationQualifications, • 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions, • Proven experience in designing and delivering large-scale cloud contact center solutions, • Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities, • Hands-on experience with API integrations (REST/SOAP) and microservices architecture, • Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow, • Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance, • Solid understanding of business processes and their alignment with customer experience technologies, • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches Additional Information We offer: • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth., • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program., • Work From Anywhere Culture: make the most of the flexibility that comes with remote work., • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Description Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is the leading pay governance and compensation intelligence platform. We help organizations make better pay decisions at every stage of the compensation lifecycle, from leveling and offers to promotions and merit. Our platform gives HR, compensation, and finance leaders the data and decision support they need to govern pay fairly, compliantly, and with confidence. We partner with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance and analyzing pay for over 10 million employees across the world. Join us in our mission to help companies make smarter pay decisions they can trust! The Role Syndio's partner ecosystem is a core growth driver, and the relationships we've built with strategic partners require dedicated marketing investment to realize their full potential. We're hiring a Strategic Partner Marketing Manager to own the co-marketing function across our strategic partner portfolio. This role sits within the product marketing function and operates cross-functionally across the broader marketing team. You'll be the primary marketing liaison between Syndio and our partners, ensuring that our joint value story is clear, our messaging is consistent and accurate, and that co-branded programs are built to drive real pipeline. This role operates in two modes: ongoing co-marketing management — marketplace upkeep, accuracy audits, asset refreshes — across the full partner portfolio, and periodic launch-style pushes (marketplace listings, seller enablement, launch events) for partnerships at that stage. This is a builder role. You'll extend existing partner programs and create new ones where nothing exists yet, working directly with senior stakeholders on both sides, and setting the standard for how Syndio approaches partner marketing at scale. Our partner portfolio spans different categories of platforms — HR and workforce systems, communication and collaboration tools, and others — each with its own language, buyer, and marketplace dynamics. You'll need to adapt the value story and asset approach to fit each one. What You'll Do Serve as the primary marketing liaison to strategic partners • Own the day-to-day marketing relationship with Syndio's strategic partner portfolio, • Build trusted working relationships with counterpart marketing contacts at each partner organization, • Represent Syndio marketing in partner planning calls, quarterly business reviews, and co-marketing syncs, • Bring executive presence to senior-stakeholder settings — comfortable representing Syndio one-on-one with senior leaders at partner organizations, without needing Syndio leadership in the room, • Coordinate across multiple external stakeholders when programs involve more than one partner organization at once Own partner program navigation • Understand each partner's program structure and stage — enrollment, certification/build status, GA — and calibrate marketing claims and asset readiness accordingly, so we never market a partnership ahead of where it actually stands, • For partnerships that follow a full launch motion (marketplace listing, seller enablement, launch event, periodic refresh), lead that process end to end as a bounded project Build and maintain a shared source of truth • Develop and manage a co-marketing hub that gives both Syndio and partner teams a single place for joint messaging, approved assets, and campaign materials, • Ensure messaging across all partner-facing materials accurately reflects Syndio's product capabilities and current positioning, • Establish a lightweight review and approval process with Product Marketing as final sign-off, so partner content stays current and on-brand as our product and positioning evolve, • Apply Syndio's platform narrative and brand system (visual identity, tone, messaging architecture) consistently across all co-branded materials Drive co-branded content and campaign execution • Own the creation of co-branded assets including one-pagers, solution briefs, landing pages, and sales enablement materials, • Distill complex, joint value propositions into sharp, sales-ready soundbites (1–2 sentences) that land with partner reps who don't live inside Syndio's product positioning day-to-day, • Partner with the content and communications team to develop joint thought leadership, blog content, and co-authored reports, • Collaborate with revenue marketing on co-branded event support, including field event activation, sponsored sessions, and joint webinars Support revenue impact • Work with Syndio's revenue marketing team and partner ops to identify joint customer overlap and design-partner opportunities, ensuring co-sell programs are supported with the right asset stack at each funnel stage, • Coordinate joint GTM plays and outbound sequences that activate partner audiences, • Track co-marketing program performance and report on contribution to pipeline and influenced revenue Ensure product marketing accuracy across the partner ecosystem • Stay current on messaging, positioning, and product capabilities across the broader product marketing team, • Audit existing partner materials on a regular cadence to identify and resolve accuracy gaps, • Provide partners with timely updates when product positioning, packaging, or messaging changesWhat You Bring, • 5+ years of experience in B2B marketing, with at least 2 years in a partner marketing, alliances marketing, or product marketing role — ideally including experience marketing alongside enterprise ISV/platform partners (e.g. Workday, SAP) and partners operating under consulting, sub-license, or referral models (e.g. Mercer, PwC), • Demonstrated ability to manage complex, cross-functional relationships and work across organizational boundaries, • Strong written communication skills and an instinct for clear, accurate product messaging, • Executive presence — proven comfort operating credibly with senior stakeholders (VP+) at partner organizations and internally, • A sharp eye for visual and brand detail — able to evaluate co-branded creative against brand standards, not just write copy, • Experience creating co-branded content and managing partner-facing asset libraries, • Comfort operating with autonomy in a fast-paced environment where priorities shift and structure has to be built, not inherited, • Familiarity with HubSpot or similar CRM/marketing automation platforms, • Experience in HR tech, compensation, or enterprise SaaS is a plusHow You Work, • You're organized without being rigid, and you know how to manage competing priorities across multiple relationships., • You default to clarity in your communication and follow through on what you commit to., • You understand that partner marketing lives at an intersection and you're effective at building alignment across teams that don't always move at the same pace., • You care about getting the details right, especially when it comes to how the product is represented in the market. — and in how it looks., • You can sit in a room with a partner's VP of Marketing and hold your own.Why you'll love it here:, • ???? Competitive Compensation. For this role our salary is targeted at $146-172k USD in the US and £90-105k GBP in the UK per year. Final offer amounts are determined by factors such as experience and expertise., • ???? Syndio Equity. So you can share in Syndio's success., • ???? 25 days PTO, plus paid sick & safe time, compassion leave, and voting leave., • ???? Private Medical Insurance including dental, optical and mental health support., • ???? Health Cash Plan to claim back everyday costs like dental, optical and physio., • ????️ Life Assurance, Income Protection & Critical Illness Cover., • ???? Workplace Pension. To help you save for your future., • ???? Remote within the UK #LI-RemoteRole Progression, • Within 30 days, you will immerse yourself in Syndio's mission and product positioning, meet key stakeholders, and audit the current partner landscape to identify immediate gaps., • By 60 days, you can expect to start building a foundation by drafting a repeatable partner onboarding playbook, establishing recurring auditing cadences, and collaborating with our integrated marketing team to define pipeline tracking., • After 90 days, you will be driving impact, executing your first co-marketing initiative, socializing the finalized onboarding playbook, and establishing a regular reporting rhythm against KPIs to share with leadership.The interview overview Below you'll find an outline of the interview plan for our Strategic Partner Marketing Manager position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • Recruiter Screen (25 min) — chat with our Talent team and learn more about Syndio and the role., • Hiring Manager Interview (30 min) — dive into the role's scope, priorities, and how you approach partner marketing., • Marketing Leadership Conversation (30 min) — align on strategy and mutual fit with our marketing leadership., • Crossfunctional Team Interviews (3 x 30 min) — individual conversations with members of our Strategic Partnerships and Events Marketing teams At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us. Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

Do you speak fashion? We're hiring! Let’s chat! Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We’re playfully rebellious and always optimistic. Join our world and let's do good things together. Benefits You Will Love • 50% Team Member discount for all Brands/Products, • Competitive Pay, • Wellness Support 24/7, • Performance & Peak incentives to reward & recognize our team, • Great benefits for YOU & your family – Medical, Dental, Vision + more, • 401(k) matching program, with a commitment to financial literacy and support, • Development opportunities that could take you anywhere, • Quarterly COG Awards + real time recognition The Role This is a remote role with field-based regular travel required to stores within the New York and New Jersey Region DISTRICT MANAGER As a District Manager , you are the eyes and ears of our retail operation, working with store teams to develop their commercial acumen to execute on our sales strategies to the highest standard. This is a juicy, challenging and rewarding role that sees you building our future leaders as you drive the success of our stores. You will possess a positive "above the line" attitude and the ability to motivate and inspire others. Excellent time management skills along with strategic thinking and problem-solving skills are a must. • Minimum 3-5 years’ experience as a Multi-Site retail manager, preferably within the apparel retail industry., • Experience running multi-tiered management level stores SKILLS & EXPERIENCE • Exceptional and clear communication skills, • Ability to interact with successfully with Head Office teams, • Has a positive “above the line” attitude at all times, • Flexible and thrives on challenge and change, • Ability to motivate and inspire others, • Positive role model, • Embodies the company values, • Outstanding leadership skills, • Excellent time management skills, • Strategic thinker and problem solving abilities, • Ability to create a positive working environment, • Ability to adhere to all company policies and procedures, • Highly organized, • High level of trust, integrity and honesty, • Ability to delegate effectively, train, and mentor the senior team, • Ability to travel up to 70% PHYSICAL REQUIREMENTS • Ability to move around the store throughout the shift/workday, • Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders), • Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets), • Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks Who are we? Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process. NY/NJ: This is a full time salary role with the annual wage of $115,000/yr

About Us At MadCap Software, we’re at the forefront of developing best-in-class software solutions for content creation, collaboration, publishing, management, and analytics & reporting. More than 10,000 leading organizations around the globe rely on MadCap Software’s solutions to create better content experiences for their customers and employees. Come join our awesome Team! Propel Your Professional Growth Every day we refine, iterate, and explore how to make work better for everyone. Join us in creating a better future of work that’s more connected, inclusive and flexible. We offer competitive benefits and compensation plans for our teams in addition to being: • Connected: We come together — across time zones, regions, offices and screens., • Inclusive: Our teams reflect the rich diversity of our world, with equitable access to opportunity for everyone., • Flexible: We believe in the freedom to work when and how you work best, to help us thrive. Position Summary The Technical Customer Support Specialist provides timely, professional, and effective technical support to customers by diagnosing and resolving software and hardware issues. This role is responsible for managing support requests through phone and email channels, troubleshooting technical problems, guiding users through resolution steps, and collaborating with internal teams to ensure a positive customer experience. The ideal candidate combines strong technical problem-solving skills with excellent communication and customer service abilities and can effectively explain technical concepts to both technical and non-technical users. The schedule for this position is 9:30 AM PDT - 6:30 PM PDT Duties and Responsibilities • Respond to and manage customer support tickets through phone, email, chat, and other designated support channels., • Identify, investigate, troubleshoot, and resolve customer issues involving computer hardware, software, applications, and related technologies., • Gather relevant information from customers to understand the issue, identify potential causes, and determine appropriate troubleshooting and resolution steps., • Guide customers through diagnostic and troubleshooting procedures using available diagnostic tools, software, third-party applications, and verbal or written instructions., • Apply knowledge of computer hardware, software, systems, and standard troubleshooting procedures to resolve technical issues efficiently., • Document customer interactions, troubleshooting steps, resolutions, and other relevant information accurately and thoroughly., • Collaborate with members of the Support Team to research and resolve complex or escalated technical issues., • Work with other departments to communicate software issues, identify recurring problems, and recommend potential product or process improvements., • Maintain a high level of customer service and professionalism throughout all customer interactions., • Contribute to the Support Team's goals related to customer satisfaction, response times, resolution times, and overall service quality., • Stay current on relevant products, software, systems, and support procedures., • Perform other related duties and responsibilities as assigned. Required Skills and Qualifications • Excellent verbal and written communication skills., • Strong customer service skills with a demonstrated willingness to go above and beyond to assist customers., • Ability to communicate technical information clearly and effectively to both technical and non-technical users., • Strong analytical, troubleshooting, and problem-solving skills., • Ability to work independently while also collaborating effectively as part of a team., • Ability to prioritize and manage multiple assignments in a fast-paced, customer-focused environment., • Ability to work effectively within established department expectations for customer satisfaction, response times, and service quality., • Strong interpersonal and relationship-building skills., • Ability to quickly learn and apply knowledge of new computer hardware, software, applications, and technical systems., • Proficiency with Microsoft Office Suite or comparable productivity software., • Strong attention to detail and commitment to accurate documentation., • Ability to follow established procedures while using sound judgment to identify appropriate solutions. Benefits/Perks • Work from home, • Competitive Salary & Annual bonus, • 100% Employer Paid Medical, Dental and Vision Insurance for Employee Only Coverage, • Employer Match for 401(k) plan, • Employer paid short & long term disability and life insurance, • Flexible PTO Policy + 12 Company paid holidays a year MadCap Software is fully remote, with employees distributed across the US. We are currently hiring in the following approved states: California, Colorado, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Maryland, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin. *We reserve the right to change the list of approved locations at anytime. Hourly wage: $21.15 - $23.08 per hour In addition to our commitment to equal pay for equal work, MadCap is also committed to equal opportunity regardless of race, color, age, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, sexual orientation, marital status, citizenship, national origin, disability, or veteran status.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Role We are seeking a Customer Support Lead to join our JLL Technologies Customer Experience team, based in Costa Rica in a hybrid capacity. This role provides first- and second-level support across our client systems portfolio roughly split between Building Engines Prism and our other supported applications, including Acumen, HqO, In Case of Crisis, and Yardi (for example) while taking on lead-level responsibilities: coordinating the team's ticket queue, mentoring associates, and maintaining the knowledge base that powers both human agents and agentic AI support. This role supports Americas clients and works in US business hours. What This Job Involves Team Leadership & Queue Management • Coordinate and prioritize the team's shared ticket queue across chat, call, and email channels, balancing workload across the team, • Mentor Customer Support Associates on troubleshooting approach, tone, and escalation judgment, • Monitor queue health and SLA performance; flag emerging trends or systemic issues to the Customer Experience Manager, • Serve as an escalation point for complex or sensitive client issues before they route to engineering, vendors, or leadership User Administration • Configure, update, and terminate user accounts across supported applications, • Create and update training documentation for end users and articles to support our Agentic AI functionality, • Create and update internal team knowledge articles End User & System Support • Provide direct first-level support to end users across NAM & LATAM client accounts, • Manage second-level support transfers to the internal JLLT team, • Escalate to SaaS vendors for third-level support when required, • Deliver client systems support as required under JLL's service agreements, • Diagnose, troubleshoot, and resolve issues while providing exceptional, timely, and accurate service both internally and externally, • Document all customer interactions and create thorough trails for others to follow, • Analyze Agentic AI responses, modify end user documentation, update documentation for appropriate AI responses Knowledge Management & Agentic AI Enablement • Create and maintain knowledge articles for end-user self-service, ensuring content is clear, current, and actionable, • Author and update knowledge articles structured for consumption by agentic AI tools supporting ticket response and resolution, • Partner with the team to continuously refine knowledge content based on ticket trends, AI performance, and end-user feedback Implementation, Testing & Reporting • Support the implementation of new modules and periodic system upgrades, including test execution, • Manage data uploads and extracts across supported platforms, • Support business reporting requirements, including compliance documentation and audit of our applications, • Configure fields within supported SaaS applications Supported Applications • Building Engines Prism, • Acumen, HqO, PM Portal, In Case Of Crisis, Yardi, and other applications, • Other applications as onboarded to the team What We're Looking For Education & Experience • Bachelor's degree from an accredited institution required, • 5 - 7 years of relevant professional experience preferred, including prior experience mentoring or leading peers, • Real estate software and/or real estate industry experience required, • Experience with Building Engines Prism, BI Reporting, Yardi, or comparable real estate software preferred, • Demonstrated experience supporting multiple SaaS products Skills & Attributes • Superior customer service skills, with experience in a customer-facing role, • Strong troubleshooting skills and the ability to navigate challenging customer conversations, • Excellent written and verbal communication skills, including the ability to write clear, structured knowledge content for both human readers and AI systems, • Proven ability to prioritize and manage a varied queue of customer escalations, • Organized, detail-oriented, and comfortable working with minimal supervision while collaborating closely with a distributed team, • Ability to work in a team environment, including from a home office location, and to join video calls as needed, • Ability to work flexible hours in coordination with a global team Languages • Fluent in English required (reading and writing), • French, Spanish, or Portuguese a plus Preferred Qualifications • Experience as a subject matter expert across multiple product offerings, • Strong customer relationship management skills, • Familiarity with commercial real estate operations and technologies, • Experience in creating and delivering customer training materials What You Can Expect from Us We succeed together across the desk and around the globe and believe the best inspires the best, so we invest in supporting each other, learning together, and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay. Location: Remote San Jose, CRI If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL Technologies is a specialized group within JLL delivering unparalleled digital advisory, implementation, support and services solutions to organizations globally. We provide best-in-class technologies that bring digital ambitions to life by aligning technology, people, and processes. Our goal is to increase the value and liquidity of the world's buildings while enhancing the productivity and happiness of the people who occupy them. Our offerings span CRE Technology, Business Intelligence, Utilization, Workplace Experience and Mobility, and Smart Buildings and Workplaces delivered by a global team providing superior support to our internal and external clients. The Role JLL is seeking a Level 1 Technical Support Specialist to join our Customer Experience Support team. As the first point of contact for our customers, you'll provide technical assistance for our product suite: Building Engines, Prism, LogCheck, and Ravti. In this role, you'll deliver high-quality support while building expertise across multiple platforms and contributing to team best practices. We believe the most effective teams thrive when everyone is empowered, and this position offers opportunities to grow your technical skills and advance your career in a dynamic environment. What This Job Involves Technical Support & Troubleshooting • Serve as the primary contact for customer inquiries via email and chat, • Diagnose and troubleshoot technical issues across all four platforms, • Perform initial technical analysis to identify root causes and determine resolution paths, • Resolve Tier 1 issues independently and escalate complex problems appropriately, • Navigate multiple SaaS platforms simultaneously to troubleshoot effectively, • Leverage AI tools to enhance troubleshooting efficiency and customer response quality Customer Engagement & Service • Manage an assigned ticket queue while handling incoming chats and emails, • Deliver outbound responses through callbacks and detailed ticket updates, • Communicate technical concepts clearly to customers with varying expertise levels, • Navigate challenging conversations with professionalism and empathy Product Knowledge & Documentation • Develop strong understanding of all supported platforms and their role in customer workflows, • Create and update product documentation and customer-facing materials, • Document all interactions thoroughly, creating clear audit trails for team collaboration, • Contribute to the knowledge base by documenting FAQs and common solutions, • Stay current with product updates, new features, and technical capabilities, • Utilize AI tools to improve documentation quality and consistency Collaboration & Escalation • Work independently while collaborating effectively with peers and senior team members, • Utilize problem-solving skills and product knowledge to determine escalation paths, • Coordinate with Product and Engineering teams when necessary, • Share technical insights with the broader support team What We're Looking For Required Qualifications • 3-5 years of experience supporting multiple SaaS products in technical support, • Strong technical troubleshooting skills with ability to diagnose software issues, • Excellent written and verbal communication skills, • Proven ability to prioritize and manage varied customer escalations, • Proficiency in using AI tools to enhance support delivery and documentation, • Experience creating and maintaining technical and customer-facing documentation, • Self-driven with an enthusiastic approach to problem-solving and customer service, • Ability to work independently and collaboratively, • Commitment to ownership and follow-through, • Strong attention to detail in documentation and ticket management Languages • Fluent in English required (reading and writing), • French, Spanish, or Portuguese a plus Preferred Qualifications • Subject matter expertise in multiple product offerings, • Familiarity with commercial real estate operations and technologies, • PropTech or related industry experience, • Knowledge of property management systems and workflows, • Advanced experience leveraging AI for technical support optimization, • Portfolio of technical documentation or knowledge base articles created, • Previous experience in a tiered support structure What You Can Expect from Us We succeed together across the desk and around the globe and believe the best inspires the best, so we invest in supporting each other, learning together, and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay. Location: Remote San Jose, CRI If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

📍 Remote • 10am-7pm CST Monday-Friday, • First week of training is onsite in Amarillo, TX Job Description: Insight Global's client is seeking a compassionate, detail-oriented Member Services Representative to join a rapidly growing healthcare organization focused on delivering an exceptional member experience while reducing healthcare costs. In this role, you'll serve as a trusted resource for health plan members and healthcare providers, helping them understand coverage, benefits, claims, billing issues, and eligibility information. Preferred Experience: • 2+ years of customer service experience in healthcare background, • Call center and customer service experience required, • Strong communication and problem-solving skills, • Ability to navigate sensitive situations with empathy and professionalism, • High attention to detail and strong follow-through Responsibilities: • Support members through inbound calls, email, and chat interactions, • Explain healthcare benefits, eligibility, claim status, and EOBs, • Assist members with billing questions and provider access issues, • Work directly with healthcare providers regarding benefits, eligibility, payments, and claims inquiries, • Investigate and resolve member and provider concerns from start to finish, • Collaborate with internal teams to improve member outcomes and experiences, • Maintain HIPAA compliance and accurate documentation Pluses: • Bilingual English/Spanish, • Experience supporting self-funded health plans, TPAs, or healthcare payers, • Knowledge of medical billing or balance billing situations, • Experience assisting both members and providers

Job Summary Astreya is seeking a highly skilled and customer-focused IT End User Support Specialist (L4) to provide advanced onsite and remote technical support within a demanding, fast-paced enterprise environment. This role requires a seasoned IT professional with deep technical expertise across endpoint technologies, enterprise systems, collaboration platforms, and infrastructure services. The ideal candidate is a self-directed problem solver who thrives in high-volume environments, can effectively manage multiple concurrent support channels (walk-ups, phone calls, chat sessions, tickets, and executive requests), and consistently delivers exceptional customer experiences. This individual possesses strong technical troubleshooting capabilities, exercises sound judgment when escalating issues, and conducts thorough root cause analysis and due diligence before engaging higher-tier support teams. Success in this role requires technical excellence, process discipline, operational maturity, and the ability to support a diverse user population ranging from general employees to executive leadership. Key Responsibilities Technical Support & Troubleshooting • Serve as a senior point of contact for end-user technology support, providing advanced troubleshooting and resolution for hardware, software, operating systems, networking, mobility, and collaboration technologies., • Diagnose and resolve complex technical issues across Windows, macOS, Linux, iOS, Android, virtual desktop environments, productivity applications, and enterprise services., • Manage and prioritize multiple simultaneous support engagements including walk-up requests, phone calls, chat sessions, ticket queues, and executive escalations while maintaining high service levels., • Perform comprehensive technical analysis, root cause investigation, and independent research to resolve issues before escalation., • Identify recurring incidents and collaborate with engineering, infrastructure, security, and platform teams to implement permanent solutions. Service Delivery & Customer Experience • Deliver white-glove support to end users, traders, executives, and business-critical teams with professionalism, urgency, and discretion., • Act as an advocate for the end user, ensuring issues are fully resolved and service expectations are consistently exceeded., • Effectively communicate technical concepts and resolution plans to both technical and non-technical stakeholders., • Maintain ownership of issues from intake through resolution, ensuring timely updates and follow-through. Process & Operational Excellence • Adhere to and improve established ITIL-based support processes, knowledge management practices, and operational procedures., • Create and maintain high-quality technical documentation, knowledge articles, and troubleshooting guides., • Ensure accurate ticket documentation, categorization, prioritization, and resolution tracking., • Analyze support trends and proactively identify opportunities to improve service quality, efficiency, and user experience., • Participate in endpoint lifecycle management activities, including deployments, refreshes, inventory management, and asset tracking. Collaboration & Escalation Management • Partner closely with Infrastructure, Security, Network, Platform Engineering, Workplace Services, and third-party vendors to drive issue resolution., • Escalate issues appropriately with detailed troubleshooting documentation, supporting evidence, and business impact assessments., • Provide mentorship and technical guidance to junior support team members when needed., • Support office technology projects, migrations, upgrades, and special initiatives. Required Qualifications • 8+ years of hands-on IT End User Support experience within medium-to-large enterprise environments supporting diverse and demanding user populations., • Demonstrated experience supporting executive leadership, business-critical teams, and high-availability operational environments., • Proven ability to manage multiple concurrent support channels and competing priorities while maintaining exceptional customer service and technical quality., • Strong analytical and problem-solving skills with a track record of independently researching and resolving complex technical issues., • Advanced administration and troubleshooting experience with Windows 10/11 and macOS., • Deep understanding of Microsoft Intune, endpoint security and compliance platforms, and MDM, • Strong working knowledge of:, • TCP/IP; DNS; DHCP; VPN technologies; wireless networking; network troubleshooting methodologies; and Microsoft Exchange / Exchange Online, • Advanced support experience with:, • Microsoft 365; Microsoft Teams; Zoom; Enterprise telephony and conferencing platforms; and messaging and collaboration tools, • Advanced troubleshooting of laptops and workstations; docking stations; printers; audio/visual systems; and peripheral devices Preferred Qualifications • Experience supporting financial services, trading environments, or other high-pressure, mission-critical business operations., • Experience with ServiceNow or enterprise ITSM platforms., • ITIL Foundation certification., • Microsoft, Apple, or other relevant industry certifications., • Experience participating in enterprise technology deployments, migrations, and workplace modernization initiatives. Key Competencies • Technical Depth and Expertise, • Customer Obsession, • Process Discipline and Operational Excellence, • Independent Problem Solving, • Executive Presence, • Prioritization and Time Management, • Written and Verbal Communication, • Adaptability in High-Pressure Environments, • Collaboration and Teamwork, • Continuous Learning and Improvement Salary Range $40.92 - $64.62 USD (Hourly) • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit., • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only, • Dental provided through UHC, • Nationwide Vision provided by UHC, • Flexible Spending Account for Health & Dependent Care, • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific), • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera, • Corporate Wellness Program provided by Goomi Group, • Employee Assistance Program, • Wellness Days, • 401k Plan, • Basic and Supplemental Life Insurance, • Short Term & Long Term Disability, • Critical Illness, Critical Hospital, and Voluntary Accident Insurance, • Tuition Reimbursement (available 6 months after start date, capped), • Paid Time Off (accrued and prorated, maximum of 120 hours annually), • Paid Holidays, • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

Job Summary: Tier I Service Desk Analyst - Cincinnati, OH Belcan is seeking qualified, creative, and customer-focused Tier I Service Desk Analyst support our Honeywell client under the Honeywell FMT contract. The Tier 1 Analyst provides support for preparedness, and maintaining organizational computer systems, desktops, and peripherals. Each Tier 1 Analyst provides technical support that includes but is not limited to installing, diagnosing, repairing, maintaining, and upgrading organizational hardware and equipment while ensuring optimal workstation performance. The Tier 1 Analyst will also troubleshoot problem areas via phone, email, webticket, or chat in a timely and accurate fashion, and provide IT assistance to federal and contract employees in a Windows environment where required. We are seeking candidates that have strong communication skills, are customer service focused, and who can work in a fast-paced environment under minimal supervision. The position is 100% remote work, candidate will need to have their own reliable internet. Job Duties: Key Responsibilities: • Be aware of & adhere to all current company and client policies., • Deliver excellent customer service and professionalism with every interaction., • Document all interactions in detail in the assigned ticketing tool, including all troubleshooting steps taken., • Be ready to handle calls or offline as directed by the leadership team. Process offline work efficiently, minimizing unproductive time., • Make a best effort to first contact resolve every issue or request by using all provided policy & troubleshooting resources during each interaction., • Successfully resolve common hardware (e.g. laptop, desktop, printer, VoIP telephony, etc.) & software problems (e.g. Microsoft Office, Win11, VPN, Active Directory, customer specific software applications, etc.) the majority of the time., • Triage issues that cannot be resolved at the Service Desk & escalate to the correct support teams. · Work well as a team and with co-workers., • Stay informed about changes made in the clients organization & knowing how those changes impact job duties., • Using ITIL best practices, correctly assign urgency and impact to Incidents., • Adapt to a rapidly changing environment., • Help to maintain the in-house knowledgebase., • Ability to work independently & effectively while maintaining good team interactions., • Partner with team members to ensure phones are covered during breaks, lunches, etc., • Perform related tasks as needed or assigned., • Be available to cover holidays as needed (typically 1-3 holidays per year). Required Qualifications: • Required Experience/Skills: · Must have at least one of the following:, • 2 years technical support experience w/ demonstrated tech support experience., • Associates degree or higher in a Technology field Additional experience/skills · Minimum 1 year of customer service experience. • Must be able to pass a full background check, • Experienced working with & supporting Microsoft Desktop Applications, such as MS Office., • Ability/willingness to do company travel to obtain necessary tools. Typically 1 trip., • Proficient troubleshooting skills and ability to resolve issues efficiently and effectively while minimizing the downtime to end users., • Able to professionally and effectively communicate with a dynamic customer base, • Identify, troubleshoot, and resolve any hardware, software or other technical issues., • Follows instructions and pre-established guidelines to perform the functions of the job., • Works independently and under immediate supervision., • Team-oriented and skilled in working within a collaborative environment and has a keen attention to detail., • Good written, oral, and interpersonal communication skills, • Customer service oriented with a high ability to effectively prioritize and execute tasks in a high-pressure environment, • Must be a U.S. Citizen Preferred Qualifications & Skills: • Previous contact center experience handling phone calls and/or offline interactions. · Related HDI and/or ITIL certifications., • CompTiA A+ Certification, • Experience with ServiceNow ITSM system., • Physical Requirements Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body. Position involves sitting most of the time. Compensation: We provide a competitive pay and benefits package. This position is offering a salary range of pay range Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. www.belcan.com Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

🚀 Help us build the Contact Centre of the future. Candor AI is a fast-growing AI start-up designing and deploying GenAI voice agents that create natural, human-like conversations between people and machines. Australian founded and rapidly expanding worldwide, we help enterprise clients deliver exceptional customer experiences at scale, and at lower cost. We are looking for a Head of Conversation Design, based in the US, to lead our global design practice and set the standard for how conversational AI is designed, delivered and continuously improved for some of the world’s largest brands. About the Role You will lead a globally distributed team across Australia, the US and Europe, made up of forward-deployed conversation designers embedded with enterprise clients and a platform-focused R&D function that builds the prompting patterns, tools and design frameworks the whole practice runs on. Your team owns the craft. Every voice and chat agent Candor AI ships carries your team’s fingerprints, and the quality bar you set is what customers experience on every call. You will be equally comfortable in a boardroom explaining design decisions to a CX executive and in a prompt file working out why an agent mishandled a transfer. As our design leader in North America, you will also be a visible presence in our fastest-growing market, partnering closely with sales and delivery leadership as we scale US accounts. What You’ll Own • Global design practice build, lead and grow a distributed team of conversation designers across Australia, the US and Europe. Hiring, capability development, career progression and an operating rhythm that genuinely works across time zones., • Craft and quality standards define what great looks like at Candor AI. Design principles, review and QA processes, tone and persona frameworks, documentation standards and the guardrails that keep quality consistent whether an agent is designed in Melbourne, Denver or Dublin., • Enterprise delivery act as the senior design voice on Candor’s most complex and highest-stakes engagements. Shape solutions during pre-sales, steer scoping and design direction, and step in personally when an engagement needs experienced hands., • Platform direction partner with the R&D Design Lead, Product and Engineering to decide what the conversation design platform needs next, turning patterns your team discovers in client work into reusable platform capability., • Performance and continuous improvement own how Candor AI measures conversation quality. Containment, resolution, escalation behavior, customer sentiment and the evaluation loops that turn live conversation data into design improvements., • Commercial impact work with Sales and Customer Success to translate design capability into client value, contribute to proposals and roadmap conversations, and represent Candor’s design thinking externally. What We’re Looking For Must Have: • Proven experience leading conversation design, CX design or UX teams, including hiring, developing and retaining senior designers. You have managed people and you enjoy it., • Deep hands-on conversation design background across voice and chat, with a real understanding of how dialogue systems behave, where they fail and how to design around those failure modes in production., • Practical fluency with Gen AI and large language models: prompt architecture, system prompt design, agentic flow design, RAG patterns, fallback and guardrail logic and LLM behavior diagnostics. You can review your team’s work in detail and make it better., • Credibility with enterprise stakeholders. You can hold a room of client executives, explain design trade-offs in business terms and build trust quickly on high-stakes programs., • Experience delivering client-facing work in a consulting, agency or forward-deployed model, balancing multiple accounts and competing priorities without dropping the quality bar., • Comfort with ambiguity and start-up pace. You build the process that is missing rather than waiting for it, and you validate ideas through prototyping and testing., • Genuine enthusiasm for leading a globally distributed team, including a workable overlap with Australian and European working hours. Nice to have: • Voice and telephony experience, and familiarity with the specific constraints of voice-based AI interactions, • Understanding of how enterprise contact centers operate, • Experience with LLM evaluation and observability tooling, • Experience in regulated industries such as healthcare, financial services, government or utilities, and the compliance and governance requirements that shape how AI can be deployed in high-stakes environments, • Experience scaling a design practice through a period of rapid headcount growth, • Multi-market, multi-language or localization design experience Why Candor AI? • High-growth start-up with a dynamic, innovative culture, • Lead the design practice behind the contact centers of the future, with real authority over the craft, • A seat at the table as we scale our US presence, • Competitive salary and benefits, • Fully remote-first and highly flexible working environment, • A diverse and inclusive team where your voice genuinely matters If you are passionate about the future of AI, love crafting conversations that actually work and want to lead a team making a meaningful impact at a company moving fast, we would love to hear from you.

Job Description Livestream Sales Assistant – Luxury Handbags About Saconde Saconde is a fast-growing luxury resale company specializing in authenticated designer handbags, accessories, watches, and fine jewelry. We combine luxury retail, live commerce, technology, and trusted authentication to create a modern and exciting way for customers to shop for luxury goods. As we continue growing our livestream business across platforms such as Whatnot, TikTok Shop, eBay, and other live-commerce channels, we're looking for an organized and dependable Livestream Sales Assistant to support our hosts and keep our live shows running smoothly. About the Role As a Livestream Sales Assistant, you'll work alongside Saconde's livestream hosts from our Manhattan studio. While the host focuses on presenting products and interacting with viewers, you'll help manage everything happening behind the scenes. You'll be responsible for tasks such as pinning the correct products during livestreams, managing the product queue, monitoring comments, preparing merchandise, confirming product information, and helping the host keep the show organized and moving quickly. This is a great opportunity for someone who enjoys social media, luxury fashion, e-commerce, and fast-paced environments. You do not need to be comfortable being on camera. What You'll Do • Assist livestream hosts during live shopping shows on Whatnot, TikTok Shop, eBay, and other platforms., • Pin and unpin the correct products as they are presented during livestreams., • Manage the livestream product queue and make sure items are presented in the correct order., • Confirm product titles, SKUs, pricing, condition, and other information before items are shown., • Help launch auctions, Buy It Now listings, and other live-sale functions., • Monitor livestream comments and questions from viewers., • Alert the host to important customer questions or requests., • Help moderate comments and maintain an organized livestream chat., • Keep track of which products have been shown, sold, skipped, or still need to be presented., • Prepare upcoming products so the host can move quickly from one item to the next., • Hand products to hosts and properly receive and organize merchandise after presentation., • Handle luxury handbags, jewelry, watches, accessories, and other high-value merchandise carefully., • Coordinate with the host throughout the livestream to keep the show moving at a strong pace., • Help verify that the physical product matches the online listing before it is presented., • Assist with updating listings, prices, titles, or product information when necessary., • Help identify and resolve basic livestream or platform issues during shows., • Assist with lighting, cameras, microphones, phones, computers, and other livestream equipment when needed., • Help set up the livestream area before shows and organize it afterward., • Maintain an organized workspace and make sure merchandise is returned to the appropriate location., • Assist with inventory organization and product preparation., • Support multiple livestream platforms as Saconde expands its live-commerce operations., • Assist with short-form content, livestream clips, product videos, or behind-the-scenes content when needed., • Perform other livestream, e-commerce, inventory, and operational support duties as assigned. What We're Looking For We're looking for someone who: • Is organized, dependable, and detail-oriented., • Is comfortable working in a fast-paced environment., • Can multitask while paying attention to what is happening during a live show., • Is comfortable using computers, smartphones, tablets, and social media platforms., • Learns new software and technology quickly., • Understands or is interested in TikTok, Whatnot, eBay, social media, and livestream shopping., • Can follow a livestream host and anticipate which product needs to be prepared next., • Communicates clearly with hosts and other team members., • Can remain focused during longer livestreams., • Is comfortable working around high-value merchandise., • Can carefully follow product-handling and inventory procedures., • Is willing to learn about luxury handbags, jewelry, watches, accessories, and designer brands., • Is punctual and dependable for scheduled livestream shifts., • Has a positive attitude and works well as part of a team. You do not need to be a luxury expert when you start. However, you should be interested in learning about brands and products such as Chanel, Hermès, Louis Vuitton, Dior, Gucci, Prada, Saint Laurent, Cartier, Rolex, and other luxury designers. Experience Previous experience in any of the following is a plus: • Whatnot, • TikTok Shop, • eBay, • Livestreaming, • E-commerce, • Social media, • Luxury retail, • Fashion, • Retail sales, • Inventory management, • Order fulfillment, • Content creation, • Customer service, • Production assistance, • Live events Previous luxury or livestream experience is preferred but not required. We are willing to train the right person. Location - Manhattan, New York City This is a 100% on-site position. Employees will work directly with Saconde's luxury inventory, livestream hosts, computers, cameras, equipment, and merchandise from our Manhattan studio. This is not a remote position. Schedule Employees should have availability for approximately 3–4 or more livestream shifts per week, depending on the position's scheduled hours and business needs. Livestreams may take place during: • Weekdays, • Evenings, • Weekends Schedules will be established by Saconde based on business needs and employee availability. Reliability is extremely important because the Livestream Sales Assistant plays a key role in keeping scheduled live shows running smoothly. Compensation $22–$28 per hour This is a W-2 hourly employee position. Starting compensation within the posted range will depend on factors such as: • Relevant experience, • Whatnot or TikTok Shop experience, • E-commerce experience, • Luxury retail experience, • Livestream experience, • Technical ability, • Inventory experience, • Qualifications and demonstrated skills Employees will be paid in accordance with applicable federal, New York State, and New York City wage-and-hour requirements. Overtime will be paid when required by applicable law. Employment Status This position is structured as a W-2 employee position with Saconde and is not an independent contractor opportunity. Employees are subject to applicable Saconde workplace policies, scheduling requirements, inventory-handling procedures, confidentiality requirements, and other company policies. Employment is subject to applicable federal, New York State, and New York City employment laws. Equal Opportunity Saconde provides employment opportunities without unlawful discrimination. Applicants will be considered without regard to race, color, religion, creed, national origin, citizenship or immigration status, age, sex, pregnancy, gender, gender identity or expression, sexual orientation, disability, marital or partnership status, military or veteran status, genetic information, or any other characteristic protected by applicable federal, New York State, or New York City law. Reasonable accommodations will be provided where required by applicable law. \nCompany Description Discover authenticated luxury handbags, watches, and accessories from the world's most coveted brands — all at exceptional prices. Discover authenticated luxury handbags, watches, and accessories from the world's most coveted brands — all at exceptional prices.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Engineering At GBG, our Customer Engineering organization sits at the intersection of technology, customer value, and commercial growth. As we continue to accelerate our North American expansion, we are building a world-class Solutions Engineering function that plays a critical role in helping organizations solve complex identity verification, fraud prevention, and data intelligence challenges. The North American Solutions Engineering team is a high-performing group of technical consultants, trusted advisors, and problem-solvers who partner closely with Sales, Product, and Customer Success to drive customer outcomes and revenue growth. This team is instrumental in positioning GBG as a strategic partner to some of the region's most innovative organizations. We are operating with the pace and ambition of a growth company, with North America serving as a key contributor to GBG's long-term vision of becoming a £1B revenue business. The team has established a strong foundation of success—consistently delivering market-leading proof-of-concept outcomes, accelerating customer time-to-value, and transforming the way we demonstrate and communicate the value of our solutions. Most importantly, we have built a culture grounded in accountability, collaboration, intellectual curiosity, and continuous improvement. Team members celebrate collective success, support one another through challenges, and are deeply committed to customer impact. Work Structure: This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for customer visits, team collaboration, and stakeholder meetings may be required (estimated up to 40%). The Role - Director of Solutions Engineering As Director of Solutions Engineering, you will lead, mentor, and scale a high-performing team of Solutions Engineers across North America, driving technical excellence throughout the customer lifecycle and enabling commercial success through strategic customer engagement. Partnering closely with Sales leadership, you will shape winning presales strategies, support complex enterprise opportunities, and ensure customers clearly understand the business value and impact of GBG's solutions. This is a hands-on leadership role requiring a balance of strategic vision, operational leadership, and customer-facing engagement. You will develop and coach top technical talent, establish presales best practices, and help evolve the function through the thoughtful adoption of AI-enabled tools, methodologies, and processes. The ideal candidate brings a proven track record of leading high-performing presales or solutions engineering teams, influencing executive stakeholders, and delivering results within fast-paced, growth-oriented technology organizations. Equally important is deep domain expertise within identity verification, fraud prevention, risk, financial services, payments, lending, banking, or adjacent regulated industries. Success in this role requires an understanding of the challenges these organizations face and the ability to position technical solutions that address complex business, operational, and regulatory needs. What you will do • Lead, mentor, and develop a high-performing team of Solutions Engineers, fostering a culture of technical excellence, accountability, and continuous growth., • Drive the technical sales strategy across North America, guiding discovery, solution design, demonstrations, and customer evaluations., • Partner closely with Sales leadership to align presales activities with revenue objectives and accelerate business growth., • Establish and scale best-in-class presales methodologies, processes, and tools to improve consistency, efficiency, and customer outcomes., • Act as a trusted advisor and executive sponsor on strategic enterprise opportunities, helping customers solve complex identity, fraud, and data challenges., • Champion the adoption of AI-enabled practices and technologies to enhance team productivity, customer engagement, and technical differentiation., • Collaborate cross-functionally with Product and Engineering teams to translate customer and market insights into future product innovation., • Leverage data and performance metrics to optimize technical win rates, evaluation success, deal velocity, and overall business impact., • Attract, hire, and retain top Solutions Engineering talent while building a scalable organization capable of supporting continued growth., • Serve as a key member of the Customer Engineering leadership team, helping shape the vision, strategy, and future direction of the function. Requirements Skills we are looking for What You'll Bring • Proven success leading, coaching, and developing high-performing Presales or Proven success leading, coaching, mentoring, and developing high-performing Presales or Solutions Engineering professionals., • Proven experience within Identity Verification, Fraud Prevention, Risk, Financial Services, FinTech, Credit, or closely related technology markets., • Strong executive presence with exceptional communication and presentation skills, capable of translating complex technical concepts into business value., • Deep expertise in presales methodologies, technical discovery, solution positioning, and customer engagement., • Ability to serve as a strategic advisor to customers and internal stakeholders, influencing decisions at all levels., • Hands-on experience leveraging AI tools to increase productivity, enhance customer engagement, and improve technical evaluations., • Strong ability to bridge customer challenges, business objectives, and technical solutions., • A proactive, ownership-driven mindset with a demonstrated ability to lead initiatives, solve problems, and deliver results in fast-paced environments., • Proven ability to recruit, develop, retain, and inspire top technical talent while building engaged, high-performing teams. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Company Description Horizon Office Services is a professional services organization dedicated to supporting businesses with reliable, efficient, and high-quality office operations. The company focuses on delivering dependable administrative and customer-facing support that helps clients maintain smooth day-to-day workflows. Team members collaborate remotely, using modern communication and productivity tools to provide responsive service. Horizon Office Services values integrity, clear communication, and a positive service mindset in every interaction with clients and colleagues. Role Description The Front Desk Agent role at Horizon Office Services is a full-time remote position responsible for serving as the first point of contact for clients, visitors, and internal teams. Day-to-day tasks include answering and directing phone calls, responding to emails and chat inquiries, and managing appointment scheduling and virtual visitor check-ins. The Front Desk Agent maintains accurate records, updates logs and calendars, and supports basic administrative tasks such as document preparation and data entry. This role also involves coordinating with other departments to resolve client questions, escalating issues when needed, and ensuring that all interactions are handled in a professional, timely, and courteous manner. The position requires consistent availability during designated business hours and comfort working in a structured, service-oriented environment. Qualifications • Strong customer service orientation, with the ability to handle inquiries, resolve basic issues, and maintain a calm, professional demeanor in all interactions., • Excellent communication skills, including clear spoken and written English, active listening, and the ability to convey information accurately and respectfully., • Solid organizational and time-management skills, including the ability to prioritize tasks, manage calendars, and handle multiple requests simultaneously., • Comfort with remote work tools and office technology, such as phone systems, email, chat platforms, video conferencing, and basic office software (e.g., word processing and spreadsheets)., • Attention to detail and reliability, with a focus on accurate record-keeping, timely follow-through, and adherence to procedures and privacy standards., • Ability to work independently with minimal supervision while collaborating effectively with a distributed team., • Previous experience in a front desk, receptionist, administrative assistant, or customer support role is preferred but not required., • High school diploma or equivalent required; additional training or education in office administration, business, or related fields is a plus.

Brighton Health Plan Solutions (BHPS) is seeking an Eligibility Service Representative (ESR) who are experienced in understanding eligibility, communicating through various multi-channel features such as phone, chat and email, and following workflows to assist in issue resolution. BHPS shall serve as the client's eligibility vendor and forward eligibility files to health plans, dental vendors and any other vendor the client utilizes. The ESR will confirm, identify and research matters as they relate to eligibility, changes to coverage and participation as well as support the Eligibility & Benefits team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • The ESR will be responsible for receiving and resolving caregiver inquiries., • Works with the Benefits Enrollment team to review and resolve any eligibility, hours or co-premium issues including follow-up outreach to caregivers Listen attentively to customer needs and concerns; demonstrate empathy and offer solutions., • Clarify customer requirements; probe for and confirm understanding of requirements or problem., • Agent will be responsible for managing caregiver requests within required turnaround time including conducting outreach to internal partners, engaging the support of the Team Leader and Supervisor as necessary., • Communicate effectively with individuals/teams to ensure high quality and timely expedition of customer requests., • Participate in activities designed to improve customer satisfaction and business performance., • Use decision-support tools to answer questions, where needed., • Ability to use critical thinking to solve complex problems and identify when to escalate to the appropriate department., • Performs call center functions including handling inbound calls and support projects as directed by the management., • Maintain broad knowledge of client requirements, procedures and key contacts., • Support projects and other departments in completing tasks when directed by management. Essential Qualifications • Bilingual in Russian/English or Korean/English., • Flexible availability for alternate schedules/hours, including shifts between 11AM and 9PM EST, Monday through Friday, with training from 9AM to 6PM., • Experience in high-volume enrollment and eligibility transactions, premium billing, and collections., • Knowledge of labor and commercial carrier enrollment procedures., • Prior high-volume call center experience., • General knowledge of HIPAA Confidentiality., • High School diploma or GED., • Remote work capability with internet access., • Basic computer skills, including Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)., • Strong investigative and time management skills., • Courteous and customer-service oriented., • Detail-oriented and dependable., • Effective communication through multiple channels (email, chat, voice)., • Preferred experience in enrollment/eligibility roles, especially in commercial and labor plans., • Previous multi-channel experience (voice, email, chat) is a plus., • Some college or business school education is advantageous. At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you'll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion and a sense of belonging at every level. Here, you'll be encouraged to bring your authentic self to work with all of your unique abilities. Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today's healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today's challenges into tomorrow's solutions. Come be a part of the Brightest Ideas in Healthcare. Company Mission Transform the health plan experience how health care is accessed and delivered by bringing outstanding products and services to our partners. Company Vision Redefine health care quality and value by aligning the incentives of our partners in powerful and unique ways. DEI Purpose Statement At BHPS, we encourage all team members to bring your authentic selves to work with all of your unique abilities. We respect how you experience the world and welcome you to bring the fullness of your lived experience into the workplace. We are building, nurturing and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level. *We are an Equal Opportunity Employer Annual Salary Range: $43,000 - $50,000

Jobs for Humanity is collaborating with Upwardly Global and with H&R Block to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: H&R Block Job Order Number: DE8724773 Job Title: Remote Tax Professional Company: H&R Block Location: Cliffwood, NJ Salary: Education: Less Than High School Experience: None Hours: Full Time, Regular Shift: Description: 540977BR Title: Remote Tax Professional Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block! At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining H&R Block as a seasonal, experienced Tax Professional that works remotely, you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful. Job ID: 540977BR City: Cliffwood State: New Jersey It would be even better if you also had...: + CPA or Enrolled Agent certification + Experience completing complex tax returns + 5+ years of experience in accounting, finance, bookkeeping or tax + Experience conducting virtual tax interviews that create confidence in clients + Tax planning and audit support experience + Sales and/or marketing experience Why Work for Us: At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan Click here to check out all available benefits. The Community You Will Join: At H&R Block, we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. 1 - Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. What you'll bring to the team...: + Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email) + Generate business growth, increase client retention, and offer additional products and services + Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results + Grow your tax expertise Your Expertise: + Experience completing individual tax returns + Experience workin

Grkenland | Remote (inden for Grkenland) / Athen | Start: Marts / April / Maj Taler du dansk p modersmlsniveau (C2) og har gode engelskkundskaber (B2C2)? nsker du at udvikle din karriere hos en veletableret international digital servicevirksomhed? Dette er en fuldtidsstilling inden for kundeservice, hvor du supporterer internationale brugere p dansk og engelsk. Din arbejdsopgaver: • Hndtering af kundehenvendelser via telefon, e-mail og chat, • Lsning af konto-, service- og generelle supportforesprgsler, • Levering af professionel og empatisk kundeservice, • Overholdelse af kvalitets- og performancekrav Krav: • Dansk C2 (mundtligt og skriftligt), • Engelsk B2C2, • Erfaring inden for kundeservice er en fordel, • Villighed til relocation til Athen (hvis ndvendigt) Vi tilbyder: • Ln: EUR 13001500 brutto pr. mned - paid x14 (instead of the typical x12 per calendar year), • Remote-arbejde inden for Grkenland, • Relocation-sttte til Athen, • Betalt oplring og langsigtede karrieremuligheder Accepterede dokumenter: • EU-statsborgerskab, • Arbejdstilladelse (fuld eller formlsbestemt), • Beskyttelsesstatus (flygtninge)