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345 Merrick Rd., Amityville, NY 11701 _ _ _ proudly serves customers in Queens and Long Island, NY and is a great place to have a rewarding career! We are seeking an Assistant Service Manager (WITH Service Advisor/Writer experience) to assist with the smooth and efficient operation of our high-volume Service Department and support the Service Manager in ensuring that the Service Department is functioning to its full capacity, customer’s needs are satisfied, and much more. Why Join Security Dodge Chrysler Jeep RAM? Security Dodge Chrysler Jeep RAM is one of Long Island’s most trusted, high-volume CDJR dealerships and a place where you can genuinely grow. You’ll work with a loyal customer base, strong leadership, and a busy shop that keeps your earning potential high! We offer competitive pay, excellent benefits, factory training, and a supportive environment that values professionalism, teamwork, and long-term career development. If you have Service Advisor/Writer experience, apply now and join our team where your skills are appreciated, your contributions matter, and your career can grow. Upload your resume and complete the assessment for priority consideration. We will contact qualified applicants. Full-time Benefits: • $600 - $800 per week + possible commission!, • Medical and dental insurance, • Paid time off, • 401(k) plan, • State of the Art facility, • Heated & Air conditioned shop!, • Free college classes for you and your family with Strayer University's Degrees@work, • Employee discounts on vehicles, service, and more!, • Career advancement opportunities, • A positive and professional work environment Responsibilities - Auto Dealership Assistant Service Manager: • Assist with the profitable operation of the Service Department, support the Service Manager, generate revenue, communicate with customers, explain vehicle maintenance and repair services, create estimates, focus on customer satisfaction, and more, • Understand the CUSTOMER IS OUR FIRST PRIORITY, and assist with the satisfaction of each customer, including cheerful and knowledgeable communication, • Assist with the accurate and timely estimation and completion of all repair orders, • An efficiency goal of 100% is expected to help the service department hit the required monthly CSI., • Assist with the accurate reporting of timecards and work orders including tech time sheets., • Give repair orders including requests for parts to the Parts Department, to allow them to post the correct parts and price., • Ensure all oil, lubricants, and other materials used on each repair order you write are properly charged, • Solve customer's concerns/complaints, • Demonstrate good judgment in investigating problems and making decisions, • Assist the Sales and Rental Departments with technical information and service as needed., • Order office supplies as needed and approved, • Ensure training of all Receptionists, • Ensure Receptionist schedules are covered, • Provide Receptionist back when they have an overflow of customers or a difficult customer, • Ensure the shop's coffee area is maintained in a neat and clean manner and distribute snacks daily., • Ensure company policies and procedures are followed, • Comply with Federal and State laws, • Perform other duties as assigned Qualifications - Auto Dealership Assistant Service Manager: • Required: Automotive Service Writer, Advisor experience, • Prefer Automotive Assistant Service Manager experience, • Good managerial, customer service, and communication skills, • Team participant, organized and customer-focused with a commitment to quality and efficiency, • Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment., • Basic understanding of business management, • A positive attitude, good work ethic, and professional appearance, • Valid driver's license and good driving record, • High school diploma required, • Please upload your resume and complete the online assessment, • Must pass pre-employment background checks, MVR, and drug screening. We are an Equal Opportunity Employer

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $23.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Empire operates Pret A Manger shops in NYC, DC and Philadelphia and is expanding rapidly. Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $23.00 per hour + Tips + Mystery Shopper Bonus Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $23.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $23.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Auntie Anne’s & Cinnabon Shift Manager Lead the Twist. Lead the Roll. Become an Auntie Anne’s & Cinnabon Shift Manager! Our Mission: To create moments of joy through freshly baked pretzels, world-famous cinnamon rolls, and exceptional guest experiences. Your Mission: Bring that mission to life—every single shift. Since day one, Auntie Anne’s has been known for its hand-rolled pretzels and fresh-baked goodness, while Cinnabon has delighted guests with warm, irresistible treats and iconic Makara® cinnamon. Together, we create memorable experiences that turn everyday moments into something special. We're growing our team and looking for motivated, people-first leaders to step into a Shift Manager role. If you're ready to blend leadership with positivity, pride, and great food, this is your moment. As a Shift Manager, you're more than a supervisor—you're the heartbeat of the bakery and pretzel shop. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy and satisfied. What You'll Do • Lead the team and serve as the go-to leader during your shift, • Maintain high standards for product quality, service, cleanliness, and food safety, • Motivate and coach team members to deliver excellent guest experiences, • Handle challenges confidently—from team needs to guest concerns, • Support operations for both Auntie Anne's and Cinnabon products and standards, • Know when to escalate issues to store leadership, • Assist with opening and closing procedures, cash handling, and inventory management Perks You'll Love, • Key holder opportunities with opening and closing responsibilities, • Flexible scheduling with 20–40 hours per week, • Free on-duty shift meals and employee discounts on Auntie Anne's and Cinnabon favorites, • Training and development opportunities to support career growth, • Free uniforms, • Eligible benefits may include:, • Health insurance, • Life insurance, • 401(k) What We're Looking For, • Must be 18 years of age or older, • 3–6 months of first-line supervisory experience preferred, • Flexible availability, including evenings, weekends, and holidays, • TB clearance required (if applicable by location), • 0–1 year of food service, bakery, or retail experience, • Ability to stand, bend, lift, scoop, and stay active throughout your shift, • Comfortable working in warm and cold environments (ovens, prep areas, walk-ins), • Basic math and computer skills (Microsoft Office, POS systems), • Ability to taste-test products for quality assurance, • Cash handling and customer service experience a plus, • Food handler certification (current or obtained within 30 days of hire), • High school diploma or equivalent experience, • Comfortable using smartphones, tablets, and POS technology, • General knowledge of food service, bakery, or quick-service restaurant operations is a bonus Ready to Lead with Flavor? Join the Auntie Anne's & Cinnabon team and twist your passion, leadership, and future into one exciting opportunity. Apply today and help us serve joy—one pretzel and one cinnamon roll at a time! ??

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Empire operates Pret A Manger shops in NYC, DC and Philadelphia and is expanding rapidly. Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Type: Full-time Pay: $23.00 per hour + Tips + Mystery Shopper Bonus About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Shift: 8 hour shift Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from close to open Coach and train Team Members on food pret, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Close or open the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Description: Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride in leading our team and being the gatekeepers of safety and standards. People at Pret work hard, have fun, learn a lot and really grow. Everything we do as a business is built on the enthusiasm and professionalism of our leaders. At Pret, we have a dedicated Academy that ensures the right training, development and support of our wonderful people. There are opportunities for our Leaders to progress towards an Assistant Manager role. Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: • Health, Dental and Vision Benefits, • Weekly Mystery Shopper bonus plan, • 401K retirement plan, • Generous Paid Time Off, • Company sponsored Life Insurance + STD and LTD offerings, • Child Bonding Leave, • The Pret Academy, which supports the training and development for our wonderful people, • Quarterly nationwide team events, • Free breakfast and lunch when working – including generous discounts when you’re not, • Transit program, FSA and HSAs available, • A friendly, fun, and fast paced environment with passionate teams to work with, • Pet Insurance Shift: 8 hour shift Required: A Valid NYC Food Handler Card and at least one year of Restaurant Leader/Supervisor experience. About Us: Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organisation called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70+ Pret A Manger shops across the US and UK and is expanding rapidly; 50+ Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City. We are an Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.