439 Best supervisor Jobs in Darien, Connecticut (September 2026)

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time General Manager (Single Unit) to oversee our Darien, CT location. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • ServSafe Manager Food handlers license required, • 2+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Ability to multitask PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $65,000---$70,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

Easy apply

Summary At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager Salary: $17.00 - $18.00 You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay and Weekly Tips to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You'll Do Food Preparation & Production • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Guest Service • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. * Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails. Teamwork & Communication • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards. Compliance & Professionalism • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management. Who You Are • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times., • Perform all other related and compatible duties as assigned by the Management Team.

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager Salary: $19 - $24 You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay and Weekly Tips to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Noroton Heights, Darien

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay and Quarterly bonuses to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. ++ What You'll Do ++ • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. ++ Who You Are ++ • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Noroton Heights, Darien

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insuranc e to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. ++ How You'll Impact ++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++ What You'll Do ++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++ Who You Are ++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Noroton Heights, Darien

• At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us., • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen., • Reports to: General Manager, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way!, • At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Food Preparation & Production, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Kitchen Organization & Maintenance, • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. * Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Front-of-House & Station Management, • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Teamwork & Communication, • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Compliance & Professionalism, • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

Turn Of River-Newfield, Stamford

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager Salary: $19.00 - $24.00 You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills & Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Turn Of River-Newfield, Stamford

Summary At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You'll Do Food Preparation & Production • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. * Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails. Teamwork & Communication • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards. Compliance & Professionalism • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management. Who You Are • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times., • Perform all other related and compatible duties as assigned by the Management Team.

Easy apply

Supervisor jobs in Darien, ConnecticutCreate job alerts

Popular supervisor jobs locations