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  • Customer Service Representative
    Customer Service Representative
    15 days ago
    $18–$40 hourly
    Full-time
    Manhattan, New York

    Effective Coverage Inc. is an established insurance brokerage located in the heart of Manhattan Chinatown. We are dedicated to providing excellent service and tailored insurance solutions to our clients. Job Opening: Full-Time Bilingual Office Clerk / Insurance CSR We are currently seeking a highly organized, detail-oriented Office Clerk / Insurance Customer Service Representative (CSR) to join our Chinatown office. This is a fantastic, entry-level opportunity for anyone looking to build a career in a professional office environment. No prior insurance experience necessary. Key Responsibilities Serve as the first point of contact for clients, greeting them warmly and answering basic inquiries. Assist clients in both English and Chinese (Mandarin/Cantonese). Perform routine clerical and administrative tasks, including data entry, and organizing documents. Manage incoming and outgoing correspondence via phone and email (Microsoft Outlook). Carefully follow instructions and standard operating procedures to ensure client information is processed accurately. Draft and format basic documents using Microsoft Word. Support the licensed insurance brokers with daily operational tasks as needed. Qualifications & Requirements Language Skills: Fluent in reading and writing English, and fluent in speaking Chinese. (Fluency in both Mandarin and Cantonese is highly preferred). Experience: Prior office experience; no prior insurance experience is necessary. Attention to Detail: Must be highly detail-oriented and capable of following precise instructions. Technical Skills: Proficiency with regular office applications, specifically Microsoft Word and Microsoft Outlook, is preferred. Work Ethic: Reliable, punctual, and eager to learn in a fast-paced environment. What We Offer Full-time stability in a convenient Manhattan location. Complete, paid on-the-job training. A supportive, community-focused team environment. Salary is commensurate with experience Health insurance Pay: From $18.00 per hour Expected hours: 40.0 per week Benefits: Health insurance Work Location: In person

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  • Project Coordinator
    Project Coordinator
    2 months ago
    $25–$30 hourly
    Full-time
    Long Island City, Queens

    Help Wanted: Project coordinator/Administrative Assistant in Long Island City, NY! We are seeking a dedicated and organized project administrator/ Administrative Assistant to join our small office team. Previous experience in an administrative role is a must What You'll DoAdministrative Support • Organize and maintain digital files, records, and documentation, • Prepare, format, and proofread documents, reports, and correspondence, • Manage calendars, schedule meetings, and coordinate appointments, • Handle data entry and keep internal systems and trackers up to date Communication & Coordination • Serve as a point of contact for internal and external inquiries, • Draft and send professional emails and follow-ups, • Coordinate between team members, vendors, and clients as needed, • Relay messages and ensure timely follow-through on requests Billing & Documentation Support • Assist with organizing invoices, receipts, and job documentation, • Ensure paperwork is complete, accurate, and properly filed, • Support recordkeeping for billing and operations Office & Operations Support • Track and order office or job-related supplies as needed, • Maintain organized records and filing systems, • Provide general support to the operations and management team What We're Looking For • Strong organizational skills and attention to detail, • Ability to multitask and manage competing priorities, • Clear and professional written and verbal communication, • Proficiency with spreadsheets, email, and office software, • Tech-savvy with an interest in using tools (including AI) to improve efficiency, • Dependable, proactive, and able to work with minimal supervision We look forward to hearing from you!

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