Retail/Lab Associates
10 days ago
Santa Clara
Job Description Retail Runner/Customer Support Schedule: Monday-Sunday, 40 hours a week. Any time between 9:30 am- 9:00pm. Pay Rate: $21 per hour Location: San Jose, CA AND San Francisco, CA Experience: At least 6 months of work experience We are excited to share a new opportunity for a Retail Runner/Customer Support located in Santa Clara AND San Francisco! This position is highly sought after and might not be available for long. Retail Runner/Customer Support Job Duties Include: • Act as the primary runner and logistical assistant for Opticians and Stylists, quickly fetching frames, prescription lenses, paperwork, and inventory from the backroom to the sales floor., • Maintain the store's presentation through continuous floor recovery and basic visual merchandising, ensuring displays are tidy, products are correctly faced, and promotional materials are current., • Manage fitting room rotation, ensuring rooms are clean, well-stocked, and ready for the next customer immediately after use., • Assist with stock and replenishment tasks, including processing new inventory, correctly labeling items, and accurately staging products in the backroom., • Execute opening and closing procedures, including cleaning, light housekeeping, and preparing the sales floor and back-of-house for operation. Customer Pick-Up & Technology: • Manage the BOPIS (Buy Online, Pick-Up In Store) counter and pick-up locker system end-to-end, processing all customer orders for collection quickly and smoothly., • Ensure all customer pick-up items (eyeglasses, contact lenses) are accurately checked against the order, processed through the POS/tablet system, and delivered to the customer with clear communication., • Maintain clear, simple, and friendly communication with customers regarding order status, collection protocols, and basic operational inquiries., • Other duties as assigned. Retail Runner/Customer Pick-Up Preferred Skills Include: • Proven experience in retail, stock/replenishment, backroom operations, or a logistics-heavy service environment (e.g., apparel, electronics, eyewear)., • Demonstrated physical stamina and ability to stand, walk, lift, and run tasks efficiently throughout a full shift., • Exceptional organizational skills and attention to detail for fast, accurate item handling and inventory management., • Comfortable with POS systems, mobile tablets, and scanning devices for order look-up, payment processing, and inventory check., • A commitment to providing exceptional service and resolving minor customer or operational issues quickly and with a positive attitude. Retail Runner/Customer Pick-Up Requirements may Include: • High School Diploma or equivalent., • Proven experience in retail, stock/replenishment, backroom operations, or a logistics-heavy service environment (e.g., apparel, electronics, eyewear)., • Exceptional organizational skills and attention to detail for fast, accurate item handling and inventory management., • Comfortable with POS systems, mobile tablets, and scanning devices for order look-up, payment processing, and inventory check., • A commitment to providing exceptional service and resolving minor customer or operational issues quickly and with a positive attitude. Physical Demands: • Demonstrated physical stamina and ability to stand, walk, lift, and run tasks efficiently throughout a full shift., • Ability to lift and carry up to 30 lbs. unassisted (e.g., boxes of inventory, supplies)., • Must be able to frequently bend, reach, and utilize a step stool or small ladder for stocking., • Must be willing to submit to a pre-employment background check and drug screen., • Must provide 3 professional references. Lab Technician: Shift/Hours: Monday - Sunday, 9:30 am-7:30 pm Pay Rate: $21 per hour Location: San Jose, CA Experience: At least 1 year of lab technician experience in the optical industry Lab Technician Job Duties Include: • Eyewear Assembly: Performing the technical processes of edging, blocking, and assembling lenses and frames to accurately meet prescription specifications., • Quality Control (QC): Diligently conducting quality control checks on all finished eyewear before they are processed for patient pickup or shipment, ensuring prescription accuracy and aesthetic standards are met., • Lab Maintenance: Routinely maintaining lab equipment (e.g., edgers, blockers, and tools) and ensuring a clean, safe, and highly organized supplies area to maximize efficiency and longevity of equipment., • Other duties as assigned Lab Technician Preferred Skills Include: • Optical Knowledge: Certification or knowledge of advanced optical terminology, lens materials, and frame types., • Troubleshooting: Ability to quickly diagnose and troubleshoot common issues with edging and blocking equipment., • Mathematical Aptitude: Strong basic mathematical aptitude for interpreting and verifying complex prescription details. Lab Technician Requirements may Include: • Dexterity & Precision: Exceptional manual precision and steady handwork for handling delicate lenses and performing intricate assembly tasks., • Accuracy & Compliance: Strong focus on accuracy in all measurements and procedures, alongside a commitment to following established safety protocols., • Technical Awareness: Basic machine operation and maintenance awareness to ensure the proper use, troubleshooting, and care of sophisticated lab equipment, • Technical Lab Experience: Prior experience in an optical lab, eyewear assembly, or precision manufacturing environment where detailed, small-scale work was required., • Hands-on Work: Experience in quality inspection or technical hands-on work that demonstrates comfort and capability with fine motor skills and specialized tooling., • Must be willing to submit to a pre-employment background check and drug screen, • Must provide 3 professional references \nCompany Description PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! Our Mission: Consistently provide client experiences focused on what they value most. PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.