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Front desk manager jobs in New York, New YorkCreate job alerts

  • Front Desk Team Member Wanted – Taiwanese Restaurant in LIC
    Front Desk Team Member Wanted – Taiwanese Restaurant in LIC
    8 days ago
    $15–$18 hourly
    Part-time
    Long Island City, Queens

    Overview We are seeking an energetic and friendly Front Desk Team Member to join our vibrant Taiwanese restaurant located in LIC. This role is perfect for someone who thrives in a lively environment, enjoys engaging with guests, and has a passion for delivering exceptional customer service. As the first point of contact, you will create a welcoming atmosphere, ensure smooth operations at the front desk, and support our team in providing an authentic dining experience. This paid position offers an exciting opportunity to develop your hospitality skills while working in a dynamic, multicultural setting. Responsibilities • Greet guests warmly upon arrival and assist with seating arrangements to ensure a positive first impression, • Manage guests efficiently using POS systems (Toast POS), • Answer phone inquiries with professionalism and provide accurate information about the menu, reservations, and restaurant policies, • Handle reservations, waitlist management, and guest inquiries to optimize seating flow and reduce wait times, • Collaborate with kitchen and service staff to coordinate guest needs and enhance overall dining experience, • Packing takeout orders, • Assisting with simple food prep when needed Requirements • Previous experience as a host/hostess or in food service is highly preferred, • Strong communication skills with excellent phone etiquette and guest interaction abilities, • Familiarity with restaurant POS systems (Toast POS) is a plus, • Demonstrated customer service skills with a friendly, professional demeanor, • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail, • Fluent in English and Chinese Join us to be part of a passionate team dedicated to delivering authentic Taiwanese cuisine and memorable guest experiences! We value energetic individuals who are eager to grow within the hospitality industry while providing top-tier service in a lively setting.

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  • Receptionist
    Receptionist
    10 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry) Location: Brooklyn / Queens / Manhattan – Audiology practice About Us Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment. Key Responsibilities Phone & Patient Communication • Answer high volume of incoming calls in a professional, warm manner, • Schedule, confirm, and reschedule patient appointments, • Check voicemails and return calls promptly, • Provide basic information about services, locations, and hours, • Transfer calls to the appropriate provider/office when needed Front Desk & Admin • Greet patients and check them in/out, • Verify and update patient demographics and insurance information, • Collect copays and outstanding balances when applicable, • Maintain a neat, organized, welcoming front desk area Data Entry • Enter patient information into EMR/practice management system accurately, • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.), • Update notes and appointment statuses in the system in real time General Support • Communicate with audiologists and support staff regarding schedule changes or urgent issues, • Help with basic office tasks: filing, faxing, printing, emailing documents, • Follow office protocols for HIPAA and patient privacy Requirements • Experience:, • Prior medical office or front desk experience strongly preferred, • Experience in audiology, ENT, or other specialty is a plus but not required, • Skills:, • Excellent phone etiquette and clear, friendly communication, • Strong typing and data entry skills with attention to detail, • Comfortable working with computers, email, and multi-line phone systems, • Able to multitask and stay calm when phones are busy, • Personality:, • Patient, kind, and professional with all patients, • Team player who is reliable and punctual, • Willing to learn audiology-specific terminology and office workflows, • Language:, • English required, • Bilingual (English/Spanish or English/Russian/other) is a big plus Schedule & Compensation • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm), • Some flexibility for evenings or Saturdays is a plus, • Compensation: Competitive hourly rate based on experience, plus potential performance bonuses, • Benefits may include paid time off and holidays (can adjust based on what you offer)

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  • Front Desk Receptionist
    Front Desk Receptionist
    12 days ago
    $25–$26 hourly
    Part-time
    Port Washington

    OVERVIEW As a Front Desk Associate, you are the first point of contact for people when they enter the building. Your role requires a flair for hospitality and customer service, providing the best possible experience for customers as you check them in, process credit card and cash payments, and assist with any questions they might have. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. YOUR MISSION To assist customers (whether residents, members, or guests) with checking in, booking classes and lessons, making payments, and any other membership or amenity related questions they have, while providing excellent customer service and maintaining the URBN Playground reputation. WHAT YOU’LL DO • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Set up / pack down equipment (e.g. cash registers / boxes, devices) at open / close times, • Check members in as they arrive to use the amenities or for classes / lessons, • Assist residents with the URBN Playground app to make their reservations and purchases, • Utilize URBN software to manage reservations and bookings, handle messaging through the app., • Ensure security of cash registers / cash boxes at all times during shift, • Count starting amount of money at the start of shift, • Balance cash at the end of the shift and complete cash drop form, • Process guest passes or current promo codes from periodic marketing campaigns, • Answer phone calls and e-mails and escalate queries as needed, • Supervise other staff on shift as needed (e.g. porters) to ensure amenities run smoothly, • Hold a set of keys and open and lock gates and doors as needed, • Know what events or lessons are going on and be able to answer questions about them, • Liaise with key people (e.g. trainers, event planners, Lifestyle Director, pool operator) to ensure smooth operations of all the above YOU’RE GOOD AT • Getting things done, • Keeping track of many things at once and paying attention to detail, • Remembering customers’ names and making them feel welcome, • Diffusing customer complaints and solving problems, • Working independently with minimal supervision, • Handling phone calls and e-mails in a professional and efficient manner, • Building relationships with customers and key vendors BROWNIE POINTS • Prior experience in a sales-related job, • Prior experience in a hospitality position, • Familiar with property management software

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  • Front Desk Agent
    Front Desk Agent
    20 days ago
    $25–$28 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

    No experience
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  • Front Desk Agent
    Front Desk Agent
    24 days ago
    $23.15–$28.95 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: • Greeting and thanking guests in a sincere, friendly manner., • Checking guests in on arrival and out on departure., • Posting charges to appropriate guest accounts., • Anticipating and addressing guests' needs, and resolving their problems and complaints., • Assisting guests with disabilities., • Operating switchboard and assisting with inquiries., • Assisting the reservations manager with taking reservations., • Collaborating and communicating with other internal departments to ensure guest satisfaction., • Complying with company procedures and safety policies., • Performing duties on a daily checklist.

    Immediate start!
    No experience
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  • Medical Assistant
    Medical Assistant
    25 days ago
    $17–$20 hourly
    Full-time
    Perth Amboy

    We are looking for a friendly, dependable, and professional Medical Front Desk / Medical Assistant to join our busy diagnostic imaging center in Perth Amboy, NJ. The ideal candidate is organized, comfortable speaking with patients, able to multitask, and has strong customer service and communication skills. Responsibilities include: • Greeting and checking in patients, • Answering incoming phone calls and scheduling appointments, • Confirming patient information and insurance details, • Communicating with doctors’ offices to obtain prescriptions, authorizations, and other required information, • Entering patient information accurately into the system, • Assisting patients with forms and general questions, • Managing faxes, emails, medical records, and incoming documents, • Following up with patients and referring physician offices, • Keeping the front desk organized and providing excellent customer service, • Assisting the office with other administrative duties as needed Qualifications: • Medical office, front desk, receptionist, or customer service experience preferred, • Comfortable using computers and learning new software, • Strong phone and communication skills, • Must be reliable, punctual, organized, and professional, • Ability to work in a fast-paced environment and handle multiple tasks, • Bilingual English/Spanish is a plus, • Experience with medical terminology, insurance verification, or prior authorizations is a plus We are looking for someone who is positive, hardworking, dependable, and interested in growing with our office. Full-time position.

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  • Front Desk Receptionist
    Front Desk Receptionist
    29 days ago
    $18–$30 hourly
    Full-time
    Manhattan, New York

    We are looking for a Front Desk Receptionist, Ukrainian & English Speaking. To join our Jewelry company in New York City`s Diamond District. This role offers an exciting opportunity to combine exceptional customer service skills with creative content development. The ideal candidate will be highly organized, tech-savvy, and passionate about engaging with clients both in person and through digital platforms. As a key member of our team, you will ensure smooth front desk operations and elevate our brand visibility through compelling social media content. This paid position is perfect for someone eager to grow their administrative and digital marketing skills in a vibrant environment. Duties • Welcome every client with warmth and professionalism., • Answer multi-line phone systems promptly with professional phone etiquette, • Manage front desk operations including scheduling, mail handling, and office supplies inventory, • Create engaging social media content across platforms such as Instagram, Facebook, and LinkedIn to promote our services and events, • Maintain an organized reception area that reflects a professional image, • Assist with clerical tasks such as data entry, proofreading documents, and word processing using Microsoft Office tools, • Support administrative functions by managing appointments, client communication, and basic office management tasks Skills • Strong English communication skills., • Excellent computer literacy including Microsoft Office (Word, Excel, PowerPoint) and social media platforms, • Organizational skills with the ability to prioritize tasks efficiently, • Customer service expertise with a focus on client communication and support, • Fast typing speed combined with proofreading skills for accurate document handling, • Time management skills to handle multiple responsibilities seamlessly, • Personal assistant or office experience preferred to support daily operations effectively

    No experience
    Easy apply
  • Receptionist / Front Desk Associate
    Receptionist / Front Desk Associate
    29 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Front Desk / Receptionist (Hotel) We are looking for a friendly, highly communicative, and responsible Front Desk Receptionist to join our hospitality team in New York. Please do not apply if you are not comfortable actively communicating with guests every day. Hospitality is about people and we need someone who genuinely enjoys helping others. This role is perfect for someone who knows how to stay organized, multitask under pressure, and maintain a calm, positive attitude in a fast-paced environment. Responsibilities: • Welcoming guests and creating a warm, professional first impression, • Managing check-in and check-out procedures, • Communicating with guests in person, by phone, and via email on a daily basis, • Working with reservations and guest information, • Maintaining daily reports and basic documentation through our channel manager, • Using Excel for tracking, reporting, and internal records, • Coordinating with housekeeping and management, • Handling guest requests and resolving minor issues professionally, • Performing room inspections and cleanliness checks, • In emergency situations, helping clean and prepare rooms when necessary - nobody is perfect :), • Ability to lift up to 50 pounds We are looking for a responsible person who is not afraid to take ownership and responsibility. Requirements: • Excellent communication skills and a friendly personality, • Strong customer service mindset, • Excel knowledge is mandatory, • Punctuality and reliability, • Ability to multitask and stay organized, • Comfortable working in a fast-paced environment, • English and Spanish (additional languages are a big plus) 📍 Location: 125 Bowery, New York🕒 Schedule: Shift-based(7AM–3PM; 3PM–10PM; 10PM–7AM) If you enjoy meeting new people, staying organized, and being the face of a hospitality brand — we’d love to hear from you.

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  • Food Packer
    Food Packer
    29 days ago
    $17.5–$20.5 hourly
    Full-time
    Manhattan, New York

    We are seeking a dedicated and detail-oriented Food Packer to join our team at Mr. Broadway. The ideal candidate will be responsible for reading and fulfilling order tickets, dispatching drivers, ensuring food quality and timely delivery, and coordinating with various prep stations and the front desk. Key Responsibilities: • Read and understand order tickets accurately., • Pack food orders efficiently and accurately according to ticket specifications., • Ensure food quality by inspecting items before packing., • Maintain cleanliness and organization in the packing area., • Dispatch orders and drivers in a timely manner to ensure on-time deliveries., • Coordinate with kitchen prep stations to ensure timely preparation of food items., • Communicate effectively with the front desk team to manage order flow., • Stocking of all necessary food items at the station, keeping inventory levels optimal for smooth operation. Qualifications: • Previous experience in a similar role, preferably in a restaurant or food service environment., • Strong attention to detail and ability to work efficiently under pressure., • Excellent communication and interpersonal skills., • Ability to multitask and prioritize tasks effectively., • Familiarity with food safety and hygiene standards., • Flexible schedule, including evenings and weekends., • Physical ability to stand for extended periods and lift heavy objects

    No experience
    Easy apply
  • Front Desk Secretary / Spa Receptionist
    Front Desk Secretary / Spa Receptionist
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Dorothy’s Day Spa is seeking a friendly, professional, organized, and dependable Front Desk Secretary / Spa Receptionist to join our team. We are looking for someone who enjoys working with people, communicates professionally, and can provide an excellent experience for our clients from the moment they contact or enter the spa. Position Responsibilities The Front Desk Secretary / Spa Receptionist will be responsible for: • Greeting clients warmly and professionally upon arrival, • Answering incoming telephone calls, text messages, and client inquiries, • Scheduling, confirming, changing, and canceling appointments, • Managing the spa appointment calendar and helping maintain an efficient daily schedule using Mangomint software, • Checking clients in and out, • Processing payments and providing receipts, • Maintaining accurate client information and records, • Explaining spa services, treatments, products, packages, and promotions to clients, • Assisting clients with selecting and scheduling appropriate services, • Providing information about pricing and appointment availability, • Following up with clients regarding appointments when appropriate, • Helping promote spa services, packages, gift certificates, and retail products, • Maintaining a clean, organized, professional, and welcoming reception area, • Communicating appointment changes and client requests to technicians and other spa staff, • Assisting management with basic administrative and clerical duties, • Handling client concerns professionally and bringing appropriate matters to management's attention, • Protecting client privacy and maintaining confidentiality, • Helping ensure smooth communication between clients, technicians, and management Qualifications The ideal candidate should have: • Excellent customer-service and interpersonal skills, • Professional and pleasant telephone manner, • Strong communication skills, • Good organizational and multitasking abilities, • Basic computer and technology skills, • Ability to learn appointment scheduling and point-of-sale software, • Attention to detail and accuracy, • Ability to remain professional in a busy environment, • Dependability and punctuality, • Professional appearance and attitude, • Ability to work cooperatively as part of a team Previous experience as a receptionist, secretary, administrative assistant, salon/spa receptionist, medical-office receptionist, hotel front-desk associate, or customer-service representative is preferred but not necessarily required for the right candidate. What We Are Looking For We are especially interested in someone who is: • Warm and welcoming, • Energetic and positive, • Responsible and trustworthy, • Comfortable speaking with clients in person and by telephone, • Comfortable recommending services and promotions, • Able to manage multiple appointments and requests at the same time, • Interested in developing long-term relationships with our clients, • Willing to learn about the beauty, wellness, and spa industry

    Immediate start!
    No experience
    Easy apply
  • Salon Assistant
    Salon Assistant
    1 month ago
    Full-time
    Laurelton, Queens

    We are looking for a reliable, organized, and energetic Personal Assistant to help support the daily operations of our busy hair salon and boutique. This is a hands-on position for someone who enjoys multitasking, providing excellent customer service, and keeping a fast-paced business running smoothly. If you are dependable, professional, have a positive attitude, and love working with people, we'd love to meet you! Responsibilities Greet clients and create a welcoming salon experience Answer phone calls, texts, and emails professionally Schedule and confirm appointments Check clients in and out using the salon booking system Process payments and maintain an organized front desk Assist the salon owner with daily administrative and personal tasks Help keep the salon clean, organized, and fully stocked Manage inventory and reorder retail products as needed Receive and organize deliveries Assist customers in the boutique downstairs by providing excellent customer service Merchandise, organize, and restock boutique displays Help with social media content, promotions, and marketing (a plus) Run occasional local errands when needed Support the team wherever needed to ensure smooth daily operations Qualifications Previous customer service or receptionist experience preferred Strong communication and organizational skills Friendly, professional, and dependable Comfortable multitasking in a fast-paced environment Basic computer and phone skills Ability to work independently and as part of a team Retail sales experience is a plus Experience in the beauty industry is a plus but not required What We're Looking For We're looking for someone who takes initiative, has a positive attitude, pays attention to detail, and enjoys helping others. This person will play an important role in both our salon and boutique by creating an exceptional experience for every client and customer. If you're motivated, organized, and excited to be part of a growing beauty business, we'd love to hear from you! Pay: $18.00 per hour Benefits: Employee discount Free parking Paid training Referral program Tools provided People with a criminal record are encouraged to apply Work Location: In person

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Location: Greenwich Village, New York, NY Job Type: Full-Time (Part-Time applicants may also be considered) About Space for Wellness Space for Wellness is a premier integrative health and longevity practice located in the heart of Greenwich Village. Our multidisciplinary team provides chiropractic care, physical therapy, acupuncture, massage therapy, IV therapy, regenerative treatments, and wellness services in a modern, patient-centered environment. We pride ourselves on delivering a concierge-level experience where every patient feels welcomed, cared for, and supported throughout their wellness journey. We are looking for someone who shares that philosophy and enjoys creating exceptional experiences for others. Position Overview We are seeking a highly organized, personable, and proactive Front Desk Receptionist to serve as the first point of contact for our patients. This individual will play a key role in creating a welcoming atmosphere, managing daily office operations, coordinating appointments, and ensuring a seamless patient experience from check-in to check-out. The ideal candidate is professional, detail-oriented, thrives in a fast-paced environment, and is passionate about health, wellness, and exceptional customer service. Responsibilities • Welcome patients and visitors with warmth and professionalism, • Answer and direct incoming phone calls/emails/text messages, • Respond promptly to patient inquiries and provider needs, • Schedule, confirm, and manage patient appointments, • Coordinate multiple practitioner schedules efficiently, • Verify patient information and maintain accurate electronic records, • Process payments and reconcile daily transactions, • Explain services, memberships, and treatment packages to prospective patients, • Assist with patient intake forms and consent documentation, • Verify insurance benefits when applicable and communicate patient financial responsibilities, • Manage appointment reminders and follow up on missed appointments, • Maintain a clean, organized, and inviting reception area, • Coordinate with practitioners to ensure smooth daily operations, • Assist with inventory management and ordering office supplies, • Support marketing initiatives, events, and patient outreach as needed, • Uphold HIPAA standards and maintain patient confidentiality Qualifications • High school diploma required, • Bachelor's degree preferred, • Previous experience in a medical office, wellness clinic, chiropractic office, physical therapy practice, spa, concierge practice, or hospitality setting, • Exceptional customer service and interpersonal skills, • Excellent verbal and written communication, • Strong organizational and multitasking abilities, • Comfortable working with scheduling software and electronic medical records, • Proficiency with Microsoft Office and Google Workspace, • Ability to remain calm and professional in a fast-paced environment, • Reliable, punctual, and detail-oriented, • Ability to work independently while collaborating effectively with a team Preferred Qualifications • Experience with medical scheduling software or EMR systems, • Knowledge of insurance verification and patient billing, • Experience in concierge medicine, wellness, fitness, or luxury hospitality, • Interest in health, wellness, longevity, or integrative medicine What We're Looking For The ideal team member is: • Friendly, warm, and genuinely enjoys helping people, • Highly organized and proactive, • Able to anticipate patient needs before they arise, • Comfortable juggling multiple priorities throughout the day, • Professional in both appearance and communication, • A positive contributor to a collaborative team culture Benefits • Competitive compensation based on experience, • 401(k), • Medical coverage, • Opportunities for professional growth, • Employee discounts on wellness services, • Supportive, collaborative work environment, • The opportunity to work alongside a passionate team dedicated to helping people live healthier lives If you enjoy creating exceptional experiences, thrive in a fast-paced environment, and are passionate about wellness and patient care, we'd love to hear from you. Please submit your resume along with a brief cover letter telling us why you'd be a great fit for Space for Wellness.

    Immediate start!
    No experience
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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    $18.5–$22 hourly
    Full-time
    Manhattan, New York

    Front Desk / Receptionist (Hospitality) We are looking for a friendly, highly communicative, and responsible Front Desk Receptionist to join our hospitality team in New York. Please do not apply if you are not comfortable talking to guests daily. Communication is a huge part of this position. This role is perfect for someone who genuinely enjoys people, knows how to stay organized, and can handle multiple tasks with a calm and positive attitude. You will be the face of the hotel. Energy, professionalism, and responsibility matter more to us than “perfect experience.” Responsibilities: Welcoming guests and creating a great first impression Check-in and check-out procedures Daily communication with guests in person, by phone, and by email Working with reservations and guest information Coordinating with housekeeping and management Monitoring room readiness and cleanliness Helping resolve guest requests and minor issues professionally Working with Excel spreadsheets, reports, and internal systems Maintaining daily operational reports Assisting during emergency situations when needed Sometimes helping prepare rooms if the situation requires it — nobody is above the team Requirements: Strong communication skills Friendly personality and positive attitude Responsible and reliable person who is not afraid to take ownership Ability to multitask in a fast-paced environment Excel knowledge is mandatory Basic computer skills Punctuality and professionalism Ability to stay calm under pressure Ability to lift up to 50 pounds Hospitality experience is a plus, but not required Spanish is a big plus What we value most: We care more about attitude, responsibility, and energy than perfect resumes. We want someone proactive, sharp, and ready to grow with the team. If you are lazy, constantly on your phone, or uncomfortable communicating with people — this is probably not the right fit. Schedule: Full-time / Part-time available Day, evening, overnight, and weekend shifts may be available Pay: $18.50 - $22.00 per hour Benefits: Paid time off Application Question(s): Describe a situation where you had to handle an upset guest or customer. What did you do, and what was the outcome? This is a fast-paced hospitality environment where teamwork matters. Are you willing to assist with tasks outside the front desk when needed, including helping prepare rooms during emergency situations? This position requires constant communication with guests. Are you comfortable speaking with guests all day, handling complaints, and solving problems under pressure? Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: New York, NY 10002 (Required) Work Location: In person

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