Scheduler Careers
1 day ago
Montclair
Join our team as a day shift, part-time scheduler in Montclair, NJ. Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Learn more about the benefits offered for this job. Get to Know Your Team: Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit. Responsibilities: • The Scheduler is responsible for scheduling designated Primary Care, Specialty/Sub-specialty, Surgical, and Radiology outpatient services with the hospital system. Accurately performs the scheduling function in a high-volume, fast-paced environment with frequent interruptions. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices., • Accept calls from and work with physicians' offices to schedule surgical, endoscopy, cardiac catheterization, interventional radiology, and pain management procedures in the Electronic Record Scheduling System., • Ensure receipt of all pertinent information related to the booking, including insurance information, special requests, accurate booking slips, and any other needed documentation., • Fax booking information to Pre-admission testing., • Informs OR, Materials Management, and Central Sterile Processing of special instrument and supply requests., • Work daily with peers, leadership, anesthesia, and physicians' offices to compress the schedule for efficiencies., • Communicates with affected departments, last-minute add-ons, and cancellations to ensure adequate resources are available., • Schedules office and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing the appropriate scheduling code., • Schedule surgical procedures, including pre-admission testing, pre-op clearances, order MRI, CT, and lab testing., • Ensure all pertinent patient information is complete and forwarded to the appropriate departments for surgical and diagnostic procedures., • Enter notes/special instructions needed for scheduling in the electronic medical record., • Perform any and all other duties as assigned. Qualifications: Job Requirements: • High School Diploma., • 1 year of prior experience in appointment scheduling, patient access, or billing., • Certified Revenue Cycle Representative (CRCR) Certification required within 6 months of hire, • Familiar with medical terminology., • Knowledge of EMR., • Excellent time management skills and ability to multitask and prioritize work., • Excellent written and verbal communication skills (Grammar, spelling, and punctuation)., • Strong organizational and planning skills., • Exceptional customer service and phone etiquette., • Ability to maintain effective and organized systems to ensure timely patient flow. Preferred Job Requirements: • Relevant health care experience., • Inbound high-volume call center experience Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.