Sr-level Paralegal
15 days ago
Milford
Job Description A prominent personal injury law firm seeks a prelitigation supervisor paralegal to fill shoes of the incumbent paralegal of 20 years, who leaves in September. This is an in-office position with the core hours of 8:30 a.m. – 5:00 p.m. It’s a salaried position with a range of $75,000 - $85,000. Responsibilities • Supervise a team of prelitigation paralegals and a front office receptionist, • Oversee and manage weekly demand goals, review team dashboards, evaluate data, and take appropriate action, • Oversee the settlement process to ensure all SOP is followed, • Provide timely constructive feedback, coaching, recognition, and training, • Monitor performance and promptly addresses issues, • Monitor time and attendance and process time approval transactions for hours worked and PTO requests, • Provide guidance and leadership, • Participation in supervisor and team meetings to review events, standard operating procedures, conduct supplemental training, and address team questions., • Ensure ongoing communication between attorneys and case management staff., • Assist in the planning and implementation of programs and procedures to meet business objectives of timeliness, quality, customer service, and legal compliance Qualifications • Experience as a personal injury paralegal, preferably plaintiff side, • Experience supervising paralegals, • College degree and/or equivalent supervisory experience in an insurance or legal environment, • Professional written & verbal communication skills, • Effective leadership, mentoring, and coaching skills, • Ability to deal with conflict in a professional, objective, and respectful manner, • Ability to analyze facts/data, form fair conclusions, make sound recommendations, and exercise good judgment, • Organized and able to effectively manage multiple priorities, • Detail oriented while seeing the “big picture”, • Automation experience: Microsoft Word, Excel, PowerPoint, Outlook, PDF, and legal software case management systems Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance Work Location: In person