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Front desk assistant jobs in New York, New YorkCreate job alerts

  • Medical Office Front Desk
    Medical Office Front Desk
    13 hours ago
    $22 hourly
    Full-time
    Manhattan, New York

    Harmony Medical Care, PC is a multispecialty medical practice specializing in asthma, allergy, psychology, and cardiology. We are seeking an experienced, organized, and dependable Bilingual Medical Front Desk Receptionist to join our team. The candidate is required to be fluent in English and Spanish, comfortable using technology, and experienced in medical office administration, patient scheduling, insurance verification, and electronic medical records. This position provides an opportunity for professional growth, with the potential to advance into a Front Desk Manager role based on performance and leadership capabilities. Required Qualifications • Must be fluent in both English and Spanish., • Minimum of 3 years of medical front desk or medical office administrative experience; 3–5 years preferred., • Familiarity with MDLand, Electronic Medical Records (EMR) systems, and Zocdoc., • Proficiency with computers, digital scheduling systems, and office technology., • Experience verifying patient insurance eligibility, benefits, and collecting copayments., • Strong communication and customer service skills., • Ability to communicate professionally with patients, healthcare providers, and billing teams., • Excellent organizational skills, attention to detail, and ability to multitask., • Consistent punctuality, reliability, and dependability., • Professional appearance and conduct when representing the clinic. Preferred: Candidates living locally or within approximately 5–7 miles of the clinic. Key Responsibilities Patient Care & Front Desk Operations • Greet patients professionally and manage check-in and check-out procedures., • Answer incoming calls and respond to patient inquiries in English and Spanish., • Schedule, confirm, and coordinate appointments using MDLand and Zocdoc., • Contact patients regarding appointments, follow-ups, documentation, and administrative requests., • Maintain accurate patient information and confidential medical records., • Represent the clinic professionally and contribute to a positive patient experience. Insurance & Billing Coordination • Verify insurance eligibility, coverage, and patient benefits., • Collect copayments and other applicable patient payments., • Coordinate with the billing team regarding insurance issues, claims, and patient account inquiries., • Ensure accurate entry and maintenance of insurance and billing information. Administrative Responsibilities • Manage daily front desk operations and support efficient clinic workflows., • Generate weekly administrative and operational reports., • Maintain organized patient records, schedules, and office documentation., • Communicate effectively with physicians, administrative staff, and billing personnel., • Assist in improving front desk processes and overall office efficiency. Work Schedule • Monday through Friday, 9:00 AM–5:00 PM., • Mandatory in-office days: Tuesday, Thursday, and Friday., • Monday and Wednesday may be worked remotely or in person, depending on clinic needs., • Minimum of 3 days per week in person, with the possibility of working all 5 days on-site., • Reliable transportation and consistent attendance are essential. Compensation & Career Growth • Initial 90-day evaluation period to assess performance, reliability, and ability to fulfill job responsibilities., • Upon successful completion of the evaluation period, compensation will be reviewed based on performance and demonstrated responsibilities., • Opportunity for advancement into a Front Desk Manager position. Pay: From $22.00 per hour Expected hours: 40.0 per week Application Question(s): • Please describe your experience using medical office software (including MDLand, EMR systems, or Zocdoc) and handling patient insurance verification, eligibility checks, and billing coordination. Which systems have you used, and for how long? Experience: • Front desk: 3 years (Required) Language: • Spanish and English (Required) Ability to Commute: • New York, NY 10033 (Required) Work Location: Hybrid

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  • Salon Manager
    Salon Manager
    3 days ago
    $23–$27 hourly
    Full-time
    Manhattan, New York

    We are seeking an energetic and highly organized and EXPERIENCED Salon Front Desk Coordinator to be the welcoming face of our salon. In this vital role, you will manage daily front desk operations, ensuring a smooth and efficient experience for clients and staff alike. Your positive attitude, excellent communication skills, and ability to handle multiple tasks will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to be the first point of contact in a vibrant salon setting, supporting both customer satisfaction and operational excellence. Responsibilities • Greet clients warmly upon arrival and assist with check-in procedures, • Answer multi-line phone systems promptly using proper phone etiquette, • Schedule appointments accurately using salon management software or Microsoft Office tools, • Manage client communications, including confirming appointments and responding to inquiries, • Handle administrative tasks such as data entry, proofing documents, and maintaining client records, • Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming, • Assist with clerical duties including typing, proofreading, and managing correspondence, • Provide exceptional customer service by addressing client needs efficiently and professionally, • Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery Experience • Previous office or front desk experience in a salon is preferred, • Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management and salon software, • Excellent organizational skills with the ability to multitask effectively in a fast-paced setting, • Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices, • Bilingual abilities are a plus to serve diverse clientele better, • Clerical experience including typing, proofreading, and handling administrative support tasks, • Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times, • Strong time management skills with the capacity to prioritize tasks efficiently, • Personal assistant or salon support experience is advantageous for this role

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  • Host / Hostess
    Host / Hostess
    5 days ago
    Full-time
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Event Staff
    Event Staff
    6 days ago
    $25 hourly
    Part-time
    Manhattan, New York

    Event Support Staff Position Overview & Responsibilities We are seeking a reliable, personable, and detail-oriented Event Support Staff Member to assist with the daily operations of our events. This role is essential to creating a welcoming, organized, and seamless experience for our clients and guests. The ideal candidate is proactive, adaptable, and comfortable working in a fast-paced, hospitality-focused environment. Responsibilities include, but are not limited to, the following: Key Responsibilities Event Setup & Morning Preparation • Prepare event spaces prior to client and guest arrival, ensuring all areas are clean, organized, and presentation-ready., • Set up morning hospitality services, including coffee stations, hot breakfast, beverages, and refreshments. Reception & Guest Services • Manage front desk and reception responsibilities, including guest check-in and directing attendees to designated event spaces., • Assist with coat and bag check services, ensuring belongings are handled carefully and efficiently., • Respond to guest questions and requests with professionalism, warmth, and attentiveness. Event Support & Food Service • Provide ongoing hospitality support throughout events, adapting to the specific needs of each client., • Bus tables, clear used dishes and glassware,, • Assist with food and beverage setup, replenishment, and breakdown as needed. Facility Upkeep & Restocking • Regularly monitor and refresh communal spaces, including reception areas, lounges, meeting rooms, and refreshment stations., • Replenish paper goods, snacks, beverages, coffee supplies, and other guest amenities throughout the day. Event Breakdown & End-of-Day Reset • Assist with the breakdown and cleanup of event spaces following client departure., • Clear and organize furniture, service items, supplies, and equipment as directed., • Restock essential supplies and reset spaces in preparation for upcoming events.

    Immediate start!
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  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    7 days ago
    $17–$25 hourly
    Part-time
    Little Neck, Queens

    Receptionist / Front Desk Associate Fancy Doggy | Little Neck, NY Fancy Doggy is looking for a friendly, organized, and responsible Receptionist / Front Desk Associate to join our growing team! Under new management since May 2026, Fancy Doggy is committed to providing exceptional grooming services, personalized care, and a welcoming boutique salon experience for every pet and owner. We are looking for someone who enjoys working with people and dogs, communicates professionally, and can help keep our salon running smoothly. The ideal candidate is customer-focused, detail-oriented, and comfortable managing appointments and daily front desk operations in a busy dog grooming salon. Responsibilities • Welcome clients and their dogs warmly and professionally., • Answer phone calls, text messages, and online inquiries promptly., • Schedule, confirm, reschedule, and manage grooming appointments., • Check in and check out clients and their pets., • Record grooming requests, special instructions, and customer preferences accurately., • Communicate grooming prices, service options, appointment availability, and salon policies., • Process payments, handle transactions, and maintain accurate records., • Coordinate with groomers to manage appointment flow and keep daily operations organized., • Send clients updates regarding their dogs' grooming progress and pickup times., • Maintain client records, vaccination information, and appointment details., • Keep the reception area clean, organized, and welcoming., • Assist with general administrative duties and support the grooming team as needed. Qualifications • Previous receptionist, customer service, or administrative experience preferred., • Excellent communication and interpersonal skills., • Friendly, professional, and patient when interacting with clients., • Strong organizational skills and attention to detail., • Comfortable answering phone calls, texting clients, and managing appointments., • Basic computer skills and the ability to learn scheduling and payment systems., • Reliable, punctual, and able to multitask in a busy environment., • Comfortable working around dogs of different sizes, breeds, and temperaments., • A genuine love for animals and a commitment to their safety and well-being. Additional Qualifications That Are a Plus • Previous experience at a dog grooming salon, veterinary clinic, pet daycare, or boarding facility., • Experience with appointment scheduling, POS systems, and customer management software., • Bilingual communication skills, especially English and Korean. What We Offer • Competitive pay based on experience and qualifications., • A friendly, supportive, and professional work environment., • The opportunity to grow with an expanding pet grooming business., • Hands-on experience in the pet care and grooming industry., • A chance to contribute to a salon focused on quality service and customer satisfaction. Position Details • Location: Fancy Doggy, Little Neck, NY, • Position: Receptionist / Front Desk Associate, • Employment Type: Full-time or part-time; to be discussed, • Compensation: Based on experience and qualifications, • Schedule: To be discussed during the interview How to Apply If you are dependable, personable, organized, and passionate about providing excellent customer service, we would love to hear from you! Please submit your resume and a brief introduction highlighting your relevant experience and availability.

    No experience
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  • Administrative Assistant NJ
    Administrative Assistant NJ
    8 days ago
    $20 hourly
    Full-time
    Roselle

    The Cannabis Philosophy is a manufacturer of a full line of products. We are seeking a dedicated and organized Assistant to join our team. The ideal candidate will possess strong customer service skills, be proficient in office management tasks,( knowledge of the Metrc software is plus) and have an upbeat and positive personality. This role involves supporting daily operations, managing front desk responsibilities, and ensuring smooth communication within the office. The Administrative Assistant will play a key role in maintaining an efficient work environment and providing exceptional service to clients and staff.ResponsibilitiesUtilize computer literacy to create documents, spreadsheets, and presentations as required.Assist in maintaining inventory of office supplies and ordering when necessary.Greet visitors and manage front desk operations with professionalism and courtesy.Handle incoming calls, emails, and correspondence with excellent phone etiquette. Maintain organized filing systems and assist with clerical duties as needed. Support office management tasks including scheduling appointments, managing calendars, and coordinating meetings.Provide support to staff when applicable, enhancing communication across diverse populations.Collaborate with team members to ensure efficient workflow and address any administrative needs.RequirementsProficient in computer applications including Quick Books, Microsoft Office Suite (Word, Excel, PowerPoint).Excellent organizational skills with attention to detail.Cannabis business experience is a plus.Proven experience in an administrative or clerical role is preferred.Strong customer service skills with the ability to interact positively with clients and colleagues.Experience in office management practices is a plus.Strong phone etiquette and communication skills are essential for this position. Join The Cannabis Philosophy where your contributions will be valued, and your professional growth supported! Job Type: Full-timePay: $20.00 per hour. Expected hours: 40 per weekSchedule: 8 hour shift. Work Location: In person

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  • Receptionist
    Receptionist
    11 days ago
    $17–$19 hourly
    Part-time
    South Plainfield

    Job Summary We are seeking a friendly, organized, and proactive Part Time Receptionist to join our dynamic team. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience. Your energetic approach and excellent communication skills will help maintain a welcoming environment while efficiently managing administrative tasks. This position offers flexible hours and the opportunity to develop valuable office management and customer service skills in a supportive setting. Responsibilities • Greet visitors warmly and direct them appropriately, ensuring a positive first impression., • Manage multi-line phone systems to answer inquiries, transfer calls, and take messages with professionalism and courtesy., • Maintain the front desk area, keeping it organized, tidy, and welcoming at all times., • Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and word processing tools., • Support office management activities by organizing files, scheduling appointments, and coordinating meetings., • Provide exceptional customer support by responding promptly to inquiries via phone or email and assisting with basic information requests., • Utilize computer skills to update records, manage client communication, and perform clerical duties efficiently. Qualifications • Proven office experience or previous front desk/clerical roles demonstrating strong organizational skills., • Proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets for data entry and record keeping., • Excellent communication skills, including phone etiquette and customer service expertise., • Ability to operate multi-line phone systems confidently and handle multiple tasks simultaneously., • Bilingual abilities are a plus to effectively serve diverse clients and visitors., • Strong technical proficiency with computer literacy across productivity software and data management tools., • Demonstrated time management skills with the ability to prioritize tasks efficiently in a fast-paced environment., • Personal assistant or office management experience is advantageous but not required. Join us as a Part Time Receptionist to be the friendly face of our organization while developing essential administrative skills! We value energetic individuals who thrive on helping others and maintaining an organized workspace in a professional setting.

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  • Legal Secretary/Receptionist
    Legal Secretary/Receptionist
    15 days ago
    Full-time
    Paterson

    Job Summary We are seeking a dynamic and organized Secretary/Receptionist to be the welcoming face and efficient coordinator of our office. In this vital role, you will manage front desk operations, handle communications, and support administrative functions to ensure smooth daily operations. Your proactive approach and excellent communication skills will help foster a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office expertise while contributing to a vibrant team. Duties • Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly, • Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer service skills, • Manage incoming calls, direct inquiries, and take detailed messages for staff members, • Perform clerical tasks such as data entry, word processing, and maintaining organized files, • Support office management activities by coordinating appointments, scheduling meetings, and handling correspondence, • Assist with client communication and support tasks to enhance customer satisfaction, • Maintain a tidy front desk area and ensure all office supplies are stocked and organized Qualifications • Bilingual proficiency is highly preferred to effectively communicate with diverse clients and team members, • Knowledge in legal field, • Proven office experience with strong organizational skills and attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with general computer literacy, • Prior clerical or administrative experience demonstrating excellent time management skills, • Strong phone reception abilities with a professional demeanor and adherence to phone etiquette, • Experience with multi-line phone systems and front desk operations is advantageous, • Personal assistant or office management experience is a plus but not required Join us in creating a welcoming environment where professionalism meets efficiency! This role offers the chance to develop your administrative expertise while supporting a thriving team dedicated to excellence.

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  • Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    16 days ago
    Full-time
    Bayside, Queens

    We are seeking an energetic and organized Front Desk Associate FLUENT IN KOREAN & ENGLISH to be the welcoming face of our office. *Ideal schedule would be Monday to Friday 9:00am-5:00pm.* In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude, strong organizational skills, and ability to multitask will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop office management skills while contributing to a dynamic team. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems efficiently, directing calls with professionalism and courtesy Manage appointment scheduling and calendar coordination Handle data entry, filing, and document proofreading to maintain accurate records and correspondence. Assist with clerical duties including typing, photocopying, and organizing files for easy retrieval Provide excellent customer support by addressing inquiries via phone or email with clear communication and positive attitude Qualifications Proven office experience with strong computer literacy Bilingual abilities required Previous experience as a dental or medical receptionist or personal assistant is beneficial but not required Join our team as a Front Desk Associate where your enthusiasm and dedication will make a meaningful impact every day! This role offers valuable experience in office management while fostering a welcoming atmosphere for all visitors and staff. We are committed to supporting your growth through a positive work environment that values professionalism, efficiency, and excellent customer service. 함께 즐겁게 일할분 모십니다. Pay: $18.00 - $23.00 per hour Work Location: In person

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  • Overnight Front Desk Receptionist — Hotel
    Overnight Front Desk Receptionist — Hotel
    22 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Overnight Front Desk Receptionist — Hotel CityNest New York | 125 Bowery, New York, NY Night Shift: 12:00 AM–8:00 AM Weekend availability is required CityNest New York is looking for a friendly, responsible, and highly communicative Overnight Front Desk Receptionist to join our hospitality team. This is a guest-facing position. Please do not apply if you are not comfortable actively communicating with guests throughout your shift. Hospitality is about people, and we are looking for someone who genuinely enjoys helping others, solving problems, and creating a welcoming experience. Because this is an overnight position, we need someone who is dependable, independent, organized, and comfortable taking responsibility when management may not be physically present. Responsibilities • Welcome guests and create a warm, professional first impression, • Manage guest check-ins and check-outs, • Communicate with guests in person, by phone, email, and messaging platforms, • Manage reservations and maintain accurate guest information, • Complete daily reports and documentation through our hotel management system, • Use Excel for tracking, reporting, and internal records, • Coordinate with housekeeping and management, • Respond to guest requests and resolve minor issues professionally, • Monitor the property during the overnight shift and report any incidents or maintenance concerns, • Perform room inspections and cleanliness checks when required, • Help ensure common areas remain clean, organized, and guest-ready, • In urgent situations, assist with preparing or cleaning a room when necessary — hospitality is a team effort, • Follow hotel procedures for guest safety, security, deposits, and property issues, • Be able to lift up to 50 lbs when necessary We are looking for someone who takes ownership of their shift, notices problems before they become bigger issues, and is comfortable making responsible decisions. Requirements • Must be available to work overnight shifts from 12:00 AM–8:00 AM, • Weekend availability is mandatory, • Excellent communication and interpersonal skills, • Friendly, professional, and guest-focused personality, • Strong sense of responsibility and reliability, • Punctual and dependable, • Comfortable working independently overnight, • Ability to multitask and stay organized in a fast-paced environment, • Basic Excel knowledge is required, • Comfortable learning hotel reservation and property-management software, • English required, • Spanish strongly preferred, • Additional languages are a major plus Location CityNest New York 125 Bowery New York, NY If you enjoy meeting people, solving problems, staying organized, and taking responsibility for creating a great guest experience, we’d love to hear from you.

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  • Front Desk Team Member Wanted – Taiwanese Restaurant in LIC
    Front Desk Team Member Wanted – Taiwanese Restaurant in LIC
    2 months ago
    $15–$18 hourly
    Part-time
    Long Island City, Queens

    Overview We are seeking an energetic and friendly Front Desk Team Member to join our vibrant Taiwanese restaurant located in LIC. This role is perfect for someone who thrives in a lively environment, enjoys engaging with guests, and has a passion for delivering exceptional customer service. As the first point of contact, you will create a welcoming atmosphere, ensure smooth operations at the front desk, and support our team in providing an authentic dining experience. This paid position offers an exciting opportunity to develop your hospitality skills while working in a dynamic, multicultural setting. Responsibilities • Greet guests warmly upon arrival and assist with seating arrangements to ensure a positive first impression, • Manage guests efficiently using POS systems (Toast POS), • Answer phone inquiries with professionalism and provide accurate information about the menu, reservations, and restaurant policies, • Handle reservations, waitlist management, and guest inquiries to optimize seating flow and reduce wait times, • Collaborate with kitchen and service staff to coordinate guest needs and enhance overall dining experience, • Packing takeout orders, • Assisting with simple food prep when needed Requirements • Previous experience as a host/hostess or in food service is highly preferred, • Strong communication skills with excellent phone etiquette and guest interaction abilities, • Familiarity with restaurant POS systems (Toast POS) is a plus, • Demonstrated customer service skills with a friendly, professional demeanor, • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail, • Fluent in English and Chinese Join us to be part of a passionate team dedicated to delivering authentic Taiwanese cuisine and memorable guest experiences! We value energetic individuals who are eager to grow within the hospitality industry while providing top-tier service in a lively setting.

    Immediate start!
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  • Front Desk Agent / Guest Service Agent (Full-Time / Flexible Schedule)
    Front Desk Agent / Guest Service Agent (Full-Time / Flexible Schedule)
    2 months ago
    Full-time
    Flushing, Queens

    Hotel Indigo Flushing – LaGuardia, an IHG Hotel Flushing, NY 11354 Pay: $21.00–$22.00 per hour (based on experience) Job Type: Full-Time Schedule: Flexible / Weekends & Holidays Required Work Location: In Person Job Summary Hotel Indigo Flushing is seeking energetic, service-oriented, and hospitality-driven Front Desk Agents / Guest Service Agents to join our Front Office team. As the first and last point of contact for guests, this role is essential in creating memorable experiences and delivering outstanding hospitality. The ideal candidate is personable, detail-oriented, and passionate about guest service. Key Responsibilities Guest Service & Front Desk Operations Greet and welcome guests with professionalism and genuine hospitality Perform check-in and check-out procedures efficiently and accurately Assist guests with reservations, room requests, and hotel information Provide recommendations for transportation, dining, and local attractions Handle guest concerns and service recovery professionally Maintain a clean, organized, and welcoming front desk environment Reservations & Communication Answer calls and respond to guest inquiries professionally Ensure reservation accuracy and guest profile completeness Coordinate with Housekeeping and Engineering to support guest needs Maintain clear communication during shift transitions Guest Engagement & Brand Standards Promote and support IHG One Rewards enrollment initiatives Recognize guest preferences and loyalty status Deliver service aligned with Hotel Indigo and IHG brand standards Support guest satisfaction and positive online reviews Qualifications Minimum 2 years hotel experience required Opera PMS experience preferred Strong communication and interpersonal skills Excellent customer service and problem-solving abilities Professional appearance and positive attitude Ability to work in a fast-paced hotel environment Flexible schedule including weekends and holidays Ability to commute to Flushing, NY required Benefits 401(k) Health Insurance Dental Insurance Vision Insurance Paid Time Off Employee Hotel Discounts Flexible Scheduling Career Growth Opportunities If you enjoy creating memorable guest experiences and want to grow your hospitality career with Hotel Indigo, we would love to meet you.

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